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CRM Jobs in the UK | Salesforce, Dynamics & CRM Careers | IT Job Board
26/03/2026
CRM Jobs in the UK: Salesforce, Dynamics, and Customer Relationship Technology Careers
Customer Relationship Management technology is central to how modern businesses manage sales, marketing, and customer service. CRM professionals — developers, administrators, architects, and analysts — are in consistent demand across financial services, retail, telecommunications, healthcare, and professional services. IT Job Board lists active CRM vacancies connecting skilled professionals with employers who depend on platforms like Salesforce, Microsoft Dynamics 365, HubSpot, and SAP CRM.
What Are CRM Jobs?
CRM roles span a spectrum from technical configuration and development to business analysis and strategic consultancy. A CRM Developer customises and extends CRM platforms through code — writing Apex for Salesforce, or .NET/JavaScript for Dynamics. A CRM Administrator manages the day-to-day configuration, user management, and data quality of a CRM system. A CRM Analyst works with the data within the platform to generate insight for sales and marketing teams. A CRM Architect designs and governs the overall structure of an organisation's CRM ecosystem.
Types of CRM Roles on IT Job Board
- Salesforce Developer — Apex, Lightning Web Components, Visualforce
- Salesforce Administrator — configuration, flows, reports, user management
- Salesforce Architect — solution design, governance, integration strategy
- Microsoft Dynamics 365 Developer — Power Platform, Dataverse, JavaScript
- Microsoft Dynamics CRM Administrator — configuration and user support
- HubSpot CRM Specialist — marketing automation and CRM workflows
- CRM Data Analyst — reporting, data quality, and customer insight
- CRM Project Manager — delivering CRM implementations and migrations
CRM Salary Guide
CRM salaries vary significantly by platform and seniority. Salesforce Administrators typically earn £35,000–£55,000. Salesforce Developers command £50,000–£75,000. Salesforce Architects — one of the most in-demand CRM profiles in the UK — earn £70,000–£100,000+. Microsoft Dynamics 365 developers earn £45,000–£70,000. CRM Analysts earn £30,000–£50,000 depending on the depth of the analytical and technical requirements.
Most In-Demand CRM Skills and Certifications
- Salesforce Certified Administrator — entry-level Salesforce credential
- Salesforce Certified Platform Developer I & II — developer pathway
- Salesforce Certified Architect certifications — Application and System Architect
- Microsoft Certified: Power Platform Functional Consultant
- Microsoft Certified: Dynamics 365 Sales Functional Consultant
- HubSpot certifications — Marketing Hub, Sales Hub, CRM Implementation
Why CRM Professionals Are in High Demand
CRM platforms are now the operational backbone of revenue teams in virtually every sector. As businesses invest in digital transformation and customer experience, CRM implementations, migrations from legacy systems, and integrations with marketing automation and data platforms are creating a sustained wave of demand. Salesforce — the world's leading CRM — has a particularly large and growing UK partner ecosystem, with dozens of implementation partners and ISVs actively hiring certified professionals.
How to Find CRM Jobs on IT Job Board
Browse all active CRM vacancies on IT Job Board. Register your CV free — ensure it lists your specific CRM platform certifications, implementation experience, and any integrations you have delivered. Recruiters search for exact platform names, so keyword accuracy in your CV is essential.
Frequently Asked Questions
Q: Which CRM platform has the most jobs in the UK?
A: Salesforce consistently generates the most CRM-related job listings in the UK, followed by Microsoft Dynamics 365. HubSpot is growing rapidly, particularly in smaller businesses and marketing-led organisations.
Q: Do I need a Salesforce certification to get a CRM job?
A: Salesforce Certified Administrator is the standard entry point for Salesforce roles. Developer roles expect Platform Developer I. While experience alone can qualify for some roles, certification is widely expected and significantly improves both employability and salary.
Q: What is the average CRM developer salary in the UK?
A: Salesforce Developers typically earn £50,000–£75,000. Microsoft Dynamics 365 Developers earn £45,000–£70,000. Senior Salesforce Architects earn £70,000–£100,000+.
Q: Can I move into CRM from a non-technical background?
A: Yes. Salesforce Administration is a common route for career changers with a business or analytical background. The Salesforce Trailhead free learning platform provides a structured pathway to certification without a technical degree.
Q: How do I find CRM jobs on IT Job Board?
A: Browse IT Job Board's CRM jobs category page to view all active vacancies. Register your CV for free to be discoverable by specialist CRM recruiters and direct employers across the UK.
