1086 CRM jobs

Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting edge technology, we empower clients across the world's largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world's trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it's the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise level clients across a defined territory/ sector, driving new business and expanding existing relationships. You'll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data's suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You'll be solution selling using value based selling approaches. What you'll be doing Develop and execute a territory or vertical strategy that aligns with Global Data's broader commercial objectives. Own the end to end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData's data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData's portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we're looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C level executives and senior decision makers. Strong strategic thinking and problem solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title: Supply Chain Risk Management Analyst Location: Remote (UK-based) with monthly/Quarterly travel to Wimbledon or Nottingham. Working Hours: 35 hours per week, Monday to Friday (flexible start and finish times). Contract Type: Full-Time, Permanent. About The Role We are seeking a highly organised and proactive Third Party Assurance (TPA) Analyst to support our growing 3 rd , 4 th Party & Client Risk function. This is an excellent opportunity for a junior-level professional looking to gain experience in a fast-paced financial services environment with exposure to senior stakeholders and global operations. Reporting directly to the Group Third Party Assurance Manager, you will assist in all onboarding, inlife & exit due diligence across the UK, EU, US, and Australia. This is a pivotal role in ensuring our 3 rd , 4 th Client relationships meet internal risk and compliance standards, supporting business continuity and regulatory adherence. Working within the Information Security Unit you will also be involved in IT Audit planning & support, ensuring adherence to ISO27001 compliance, CIS Maturity & controls assessment as well as a variety of Information Security initiatives. Key Responsibilities Support the TPA Team in coordinating, tracking, and completing 3 rd party, 4 th party, & Client risk assessments. Liaise with internal relationship owners to schedule assessments, request documentation, and coordinate deliverables. Maintain and update assessment reports, internal CRM systems, and reporting tools. Assist in drafting and documenting remediation plans and follow-up actions resulting from supplier assessments or audits. Provide regular updates and reports to relevant committees and governance forums. Ensure clear and professional communication with stakeholders at all levels. About You We're looking for a detail-oriented, self-motivated individual who thrives in a collaborative, deadline-driven environment. You'll bring a can-do attitude, strong communication skills, and a natural ability to manage multiple priorities with confidence. Essential Skills & Experience Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage multiple assessments and deadlines simultaneously. Proficient in Microsoft Excel, PowerPoint, and Word. Comfortable using CRM systems. Confident liaising with and supporting senior stakeholders across departments. Previous experience in Third Party Risk Management, Supply Chain Risk Management, risk, compliance, or audit. Any relevant qualifications (e.g., ISO standards, risk management certifications, or auditing frameworks).

Job Summary CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we've been addressing the world's most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you'll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future. As part of the CECO Environmental family of brands, Wakefield Acoustics plays a critical role in delivering specialized thermal acoustic solutions that protect both people and the environment. By joining our team, you'll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship. Applications and Proposals Engineer is responsible for developing technical solutions, turning inbound enquiries into technically sound and commercially robust proposals. You will take ownership of the enquiry-to-quote process, interpreting customer requirements, defining solutions, and delivering accurate, timely quotations across our acoustic product range (enclosures, louvres, attenuators, and noise barriers). The role is central to sales execution and requires strong technical judgement, commercial awareness, and the ability to operate with minimal supervision. Essential Duties & Responsibilities This job description is intended to represent only the primary areas of responsibility; additional reasonable managerial requests upon requirement to support the business. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Enquiry Ownership Take full ownership of inbound enquiries from receipt through to quotation Review specifications, drawings, and customer requirements, identifying gaps and risks Engage directly with sales engineers and customers to clarify scope where required Technical Solution Development Perform acoustic and airflow/ventilation calculations to define compliant solutions Select and configure products based on performance, manufacturability, and cost Make sound engineering judgements where specifications are incomplete or ambiguous Costing & Proposal Delivery Build accurate cost estimates using internal tools, historical data, and supplier input Produce clear, professional technical and commercial proposals Ensure proposals meet margin expectations and align with business guidelines Internal Coordination Work closely with engineering, design, and supply chain to validate solutions Engage suppliers to support pricing, lead times, and feasibility Contribute to the development and refinement of costing tools and pricing structures Customer & Sales Interface Support sales managers in progressing and closing opportunities Participate in technical discussions with customers where required Manage and respond to enquiries for spares and replacement parts Order Handover Ensure all technical and commercial assumptions are clearly defined at order stage Support clean handover into project delivery, minimizing rework and risk Education and Experience Relevant experience in an applications, proposals, or technical sales engineering role Background in capital equipment, HVAC, air movement, power generation, or similar engineered products Proven experience preparing technical quotations and proposals for engineered-to-order products Experience working directly from customer specifications and tender documents Understanding of acoustics and industrial noise control principles preferable Competencies Knowledge: Microsoft Office Suite; Working knowledge of business-related software packages (MS Word, MS Excel, MS Access, MS PowerPoint) Exposure to CRM systems preferred. Design - Ability to read and interpret technical documentation pertaining to specifications of components and materials and computer aided design (CAD) drawings and specifications. Technical - Knowledge of design principles within the Acoustics and Ventilation industry. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. Skill In: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to interpret specifications and translate them into practical, deliverable solutions. Commercially aware-understands cost drivers, pricing, and margin impact Confident performing engineering calculations (acoustic and/or airflow) Able to manage multiple enquiries and prioritise effectively under time pressure Clear and structured written communication-able to produce high-quality proposals Expectations Enquiries are turned into accurate, well-structured proposals with minimal supervision Solutions are technically sound and commercially aligned Quotes are delivered on time and support strong conversion rates Orders are handed over cleanly with minimal clarification required downstream Travel Requirements Occasional site or client visits with other members of the team We Offer At CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. The hours of work are 37.5 hours per week, Monday to Thursday 08:30am to 5:00pm and Friday 9:00am-3:00pm. We offer a competitive salary depending on experience. Wakefield Acoustics Employee Benefits Pension: 5% employee, 3% employer contribution Health Cover and Employee Assistance Programme: Westfield Health Private Medical Insurance - AXA Health Ill Health/Income Protection & Critical Illness The production bonus is made of three elements of £100 sales, £100 quality & £50 attendance. Paid each quarter if achieved Death in service - 2x annual salary 25 Days Holiday + 8 Bank Holidays Electric car scheme - subject to affordability Cycle to Work Scheme indicates eligible after successfully completed probation period About Us CECO's Commitment to Our People At CECO, our people are at the center of everything we do. Whether you're a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with CECO. About CECO CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets. We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO. 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Lloyd is seeking a Lead Platform Architect to shape enterprise platforms with a focus on cost, risk, and value. You will define and maintain platform architectures, set standards, and influence decisions in a hybrid work environment. The role requires experience in regulated environments and confidence in engaging senior leaders. You will work with core platforms like Finance, Microsoft 365, and CRM, driving architectural governance and ensuring compliance. Additional benefits include a flexible working approach and professional development opportunities.

Who We Are: Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported $1tn+ of payment volume, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and our proprietary technology. Moneycorp is a place where energy, commitment, and collaboration are core to our values of shared success. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Role Purpose: As a Mid-Level Full Stack Web Developer, you will support the ongoing development, optimisation and technical enhancement of the Moneycorp website and its wider digital ecosystem. The role focuses on building, maintaining and improving website content and systems, integrating marketing and sales technologies, and enabling a high-performing, customer centric digital experience that drives acquisition, engagement and conversion. You will work across front end and back end development, taking ownership of tasks such as template and component updates, platform integrations, website enhancements and optimisation initiatives. Working closely with Design, Marketing, Sales and RevOps teams, you will help ensure the website remains scalable, performant, compliant and commercially effective. This position is ideal for a developer with solid foundational full stack knowledge who is ready to take on greater accountability, expand technical responsibility, and support our roadmap of continuous website improvement and experimentation. Role Responsibilities: Website Development & Technical Implementation Manage and update website templates, components, and landing pages. Build, test, and deploy new front end features using HTML, CSS, REACT, JavaScript, following responsive design best practices. Support back end development including API integrations, data handling, and server side logic. Ensure cross-browser compatibility, accessibility compliance, and optimisation for speed and performance. Platform Integrations & Martech Enablement Manage integrations across forms, HubSpot, CRM systems, analytics, tracking tools and other marketing platforms. Support implementation of data schema, tagging, cookies and tracking scripts that enable proper analytics and attribution. Collaborate with RevOps to ensure high quality data flows and accurate measurement across the funnel. Conversion Rate Optimisation (CRO) & Experimentation Support CRO initiatives, including A/B test setup, implementation, monitoring, experimentation and reporting. Implement front end and logic changes required for experiments across landing pages and product pages. Analyse user behaviour, identify friction points, and propose improvements to enhance lead generation and conversion. SEO / AEO Implementation & Web Performance Implement technical AEO/SEO updates using SEMRush insights including internal linking improvements, metadata, structured data, redirects and content optimisation. Partner with marketing teams to support organic visibility improvements through technical enhancements. Use analytics tools Crazy Egg to identify performance issues and opportunities for UX or SEO optimisation. Cross-functional Collaboration Work with Designer to transform UI/UX requirements into responsive, high quality web experiences. Collaborate with Marketing and Sales teams to refine messaging and improve page level conversion. Support content and campaign launches, ensuring landing pages and templates function correctly. Quality, Testing & Continuous Improvement Debug and resolve website issues, bugs, and inconsistencies across both front end and back end environments. Participate in code reviews and adopt best practices for maintainability, accessibility, security and performance. Maintain documentation for features, processes, and integrations to support operational efficiency. Competitor & Market Insight Monitor competitor websites for UX, design, conversion tools, and best practices that could be applied to Moneycorp. Share recommendations for innovation, improvements, and emerging trends. What We're Looking For: Essential Knowledge, Skills & Experience: Hands on experience building production ready user interfaces with React. Exposure to back end development using Node.js, Express, APIs and databases. Experience working with CMS platforms (Contentful), templates, components and content driven web builds. Understanding of technical SEO/AEO principles and implementation. Familiarity with analytics and tracking tools such as GA4, Google Tag Manager and HubSpot. Experience using Git and working in shared codebases. Strong debugging, problem solving and time management skills. Desirable Knowledge, Skills & Experience: Experience with front end technologies including HTML, CSS/SCSS, and JavaScript beyond React. Experience translating Figma designs into accurate, responsive web pages. Exposure to server side tracking such as Meta (Facebook) CAPI. Experience contributing to CRO programmes and experimentation frameworks. Knowledge of web performance optimisation, accessibility standards and best practices. Familiarity with tools such as SEMrush and user behaviour analytics platforms. Education / Qualifications: Relevant qualifications or credentials in web development, UI/UX, digital analytics or a related discipline. Demonstrable professional experience in a similar full stack or web development role. Languages: English (professional working proficiency). What We Can Offer You: This role offers a competitive salary, plus a benefits package including private medical health insurance. Location and Contract Type: This is a full time, permanent position. The role is expected to be office based in London, however, we have a flexible working policy which enables you to work up to 2 days from home. Fostering a culture of belonging and inclusivity We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks. Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce. Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success. Interested? If this role sounds like a good fit for you, please click on the "Apply Now" button to submit your application. For discover more about Moneycorp and how we're leading the way in global payments and currency risk management, please visit our News Hub and various social media platforms Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn.

About Oh Polly Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We've built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance. Key Responsibilities Ecommerce Trading & Site Management Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories. Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches. Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised. Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements. Conduct regular site audits to ensure a seamless customer experience across desktop and mobile. Manage onsite search, navigation and merchandising to maximise product visibility and sales performance. Campaign & Launch Execution Support the execution of key brand campaigns, product drops and promotional events. Coordinate launch schedules with Buying, Creative, Marketing and CRM teams. Ensure all assets, copy and links are accurate and delivered on time. Assist with A/B testing and optimisation initiatives. Reporting & Analysis Monitor daily trading performance, KPIs and website analytics. Produce regular ecommerce performance reports with actionable insights. Analyse customer behaviour, product performance and conversion metrics. Identify opportunities to improve revenue, conversion, AOV and customer experience. Cross-Functional Collaboration Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams. Support the delivery of integrated campaigns across all customer touchpoints. Communicate trading priorities and performance updates to internal stakeholders. Ecommerce Operations Assist with troubleshooting website issues and escalating bugs where required. Support product upload processes and catalogue management. Ensure all onsite content is aligned with brand guidelines and commercial objectives. Maintain high standards of accuracy across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role. Experience working within fashion, retail or a fast-paced ecommerce business preferred. Strong commercial awareness and analytical mindset. Excellent organisational skills and attention to detail. Confident using ecommerce platforms, CMS systems and analytics tools. Strong communication and stakeholder management skills. Ability to manage multiple projects and deadlines simultaneously. Proactive, adaptable and solutions-focused approach. Passion for fashion, ecommerce and digital customer experience. Experience using Shopify platform. Knowledge of Search, Merchandising and Recommendation tools. Understanding of onsite merchandising and CRO principles. Experience working across international ecommerce markets. What's on offer? Salary: £28,000-£32,000 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Cycle to work scheme Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Description Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported $1tn+ of payment volume, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and our proprietary technology. Moneycorp is a place where energy, commitment, and collaboration are core to our values of shared success. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Role Purpose: As a Mid-Level Full Stack Web Developer, you will support the ongoing development, optimisation and technical enhancement of the Moneycorp website and its wider digital ecosystem. The role focuses on building, maintaining and improving website content and systems, integrating marketing and sales technologies, and enabling a high centric digital experience that drives acquisition, engagement and conversion. You will work across front end and back end development, taking ownership of tasks such as template and component updates, platform integrations, website enhancements and optimisation initiatives. Working closely with Design, Marketing, Sales and RevOps teams, you will help ensure the website remains scalable, performant, compliant and commercially effective. This position is ideal for a developer with solid foundational full stack knowledge who is ready to take on greater accountability, expand technical responsibility, and support our roadmap of continuous website improvement and experimentation. Role Responsibilities: Website Development & Technical Implementation: Manage and update website templates, components, and landing pages; build, test, and deploy new front end features using HTML, CSS, REACT, JavaScript, following responsive design best practices; support back end development including API integrations, data handling, and server side logic; ensure cross browser compatibility, accessibility compliance, and optimisation for speed and performance. Platform Integrations & Martech Enablement: Manage integrations across forms, HubSpot, CRM systems, analytics, tracking tools; support implementation of data schema, tagging, cookies and tracking scripts that enable proper analytics and attribution; collaborate with RevOps to ensure high quality data flows and accurate measurement across the funnel. Conversion Rate Optimisation (CRO) & Experimentation: Support CRO initiatives, including A/B test setup, implementation, monitoring, experimentation and reporting; implement front end and logic changes required for experiments across landing pages and product pages; analyse user behaviour, identify friction points, and propose improvements to enhance lead generation and conversion. SEO / AEO Implementation & Web Performance: Implement technical AEO/SEO updates using SEMRush insights including internal linking improvements, metadata, structured data, redirects and content optimisation; partner with marketing teams to support organic visibility improvements through technical enhancements; use analytics tools (Crazy Egg) to identify performance issues and opportunities for UX or SEO optimisation. Cross functional Collaboration: Work with Designer to transform UI/UX requirements into responsive, high quality web experiences; collaborate with Marketing and Sales teams to refine messaging and improve page level conversion; support content and campaign launches, ensuring landing pages and templates function correctly. Quality, Testing & Continuous Improvement: Debug and resolve website issues, bugs, and inconsistencies across both front end and back end environments; participate in code reviews and adopt best practices for maintainability, accessibility, security and performance; maintain documentation for features, processes, and integrations to support operational efficiency. Competitor & Market Insight: Monitor competitor websites for UX, design, conversion tools, and best practices that could be applied to Moneycorp; share recommendations for innovation, improvements, and emerging trends. What We're Looking For: Essential Knowledge, Skills & Experience: Hands on experience building production ready user interfaces with React. Exposure to back end development using Node.js, Express, APIs and databases. Experience working with CMS platforms (Contentful), templates, components and content driven web builds. Understanding of technical SEO/AEO principles and implementation. Familiarity with analytics and tracking tools such as GA4, Google Tag Manager and HubSpot. Experience using Git and working in shared codebases. Strong debugging, problem solving and time management skills. Desirable Knowledge, Skills & Experience: Experience with front end technologies including HTML, CSS/SCSS, and JavaScript beyond React. Experience translating Figma designs into accurate, responsive web pages. Exposure to server side tracking such as Meta (Facebook) CAPI. Experience contributing to CRO programmes and experimentation frameworks. Knowledge of web performance optimisation, accessibility standards and best practices. Familiarity with tools such as SEMrush and user behaviour analytics platforms. Education / Qualifications: Relevant qualifications or credentials in web development, UI/UX, digital analytics or a related discipline. Demonstrable professional experience in a similar full stack or web development role. Languages: English (professional working proficiency). What We Can Offer You: This role offers a competitive salary, plus a benefits package including private medical health insurance. Location and Contract Type: This is a full time, permanent position. The role is expected to be office based in London, however, we have a flexible working policy which enables you to work up to 2 days from home. Fostering a culture of belonging and inclusivity We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks. Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce. Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.

Kendo UI (Telerik) Developer 6 Month Contract Outside IR35 Remote Start Date: May 2026 Rate: Negotiable Day Rate Dependant on experience Key Skills & Day to Day duties below: Developing a high-performance web-based licensing & CRM application. Building responsive, data-driven UI components using Kendo UI (Telerik). Creating scalable server-side logic, APIs, and services with .NET MVC (C#). Designing and optimising SQL Server, stored procedures, and queries. Integrating with external services such as payment gateways and regulatory APIs. Working within an agile environment using Jira, contributing to sprints, reviews, and iterative releases. Ensuring strong security, performance, and code quality standards throughout delivery. Proven expertise with Kendo UI (Telerik) - grids, forms, charts, schedulers, etc. Advanced .NET MVC / C# development experience (Razor, Entity Framework). Strong SQL Server knowledge: indexing, optimisation, T-SQL, schema design. Experience integrating 3rd-party REST/SOAP APIs. Good understanding of Git, CI/CD pipelines, and secure coding principles. Excellent communication and problem-solving abilities.

CRM & Marketing Automation Manager London, UNITED KINGDOM About us As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you'll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services. PIVOTAL At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of. THE OUT At THE OUT, we've reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle free, first class service from start to finish. With everything included - unlimited mileage, additional drivers, insurance, and more - THE OUT is more than just a car rental service; it's an experience. Whether you're supporting PIVOTAL's car subscription model or working with THE OUT's luxury rental service, you'll be part of a team that's setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You'll have the chance to make an impact in two innovative, growing companies - all under one roof. Key responsibilities Email campaign execution Own all email sends across both PIVOTAL and THE OUT, covering transactional and promotional campaigns. Manage scheduling in line with campaign strategy - ensuring all content, links, UTMs, and assets are complete and signed off before deployment. Collaborate with the graphic designer & copy writer on email design and with our SFMC implementation partner on technical journey builds. Automated journeys Design and build promotional and transactional email journeys end to end in Salesforce Marketing Cloud Journey Builder. Manage and optimise live journeys, monitoring performance and bringing forward recommendations for improvement. Own the development roadmap for Marketing Cloud, including High Tech Onboarding journeys, opt in rate improvements, and THE OUT Unlocked expansion into customer comms journeys. Brief and QA technical builds with our external SFMC implementation partner. Audience segmentation & data management Manage email targeting across key PIVOTAL segments including active members, lost opportunities, lost leads, and paused customers. Extract data from Salesforce CRM and upload into Marketing Cloud as data extensions. Coordinate on the creation of new or custom segments for THE OUT where sends go beyond the standard subscriber list. Maintain data hygiene across all audience lists and segments, proactively flagging quality issues. Push notifications & SMS Coordinate THE OUT push notifications for key moments including holidays and product launches. Manage SMS communications within PIVOTAL transactional journeys, ensuring copy accuracy and correct timing. Performance, deliverability & reporting Produce monthly email performance reports covering open rates, click through rates, and overall performance for single sends and automated journeys across both brands. Review hard and soft bounced emails weekly, escalating failed transactional emails to the appropriate teams for follow up. Monitor and maintain email deliverability standards, proactively identifying and resolving issues before they affect send performance. Own the numbers - being responsible for CRM performance, data quality, and actionable reporting. What success looks like A reliable, high quality email programme running across both brands with minimal errors and strong deliverability. Automated journeys that are performing, optimised, and being iterated on - not just maintained. Clear, consistent reporting that gives the wider marketing team genuine insight into CRM performance. About you You're highly organised, technically confident, and take real pride in getting the details right. You understand that a well built journey or a perfectly timed send can make a meaningful commercial difference - and you hold yourself to that standard. You're comfortable working across multiple workstreams, managing two distinct brand programmes simultaneously, and proactively raising issues before they become problems. Requirements Hands on experience with Salesforce Marketing Cloud - specifically Journey Builder, Email Studio, and data extensions (this is an essential requirement). Proven ability to build and manage automated journeys from scratch, not just edit existing ones. Comfortable extracting from Salesforce CRM and managing data extensions in Marketing Cloud. Strong understanding of email deliverability - bounce management, sender authentication, and how to diagnose and fix issues. Highly organised with exceptional attention to detail. Strong analytical mindset - you produce reports and interpret them, bringing recommendations not just numbers. Able to manage multiple workstreams across two brands simultaneously. Bonus points Familiarity with AMPscript or dynamic content personalisation within SFMC. Experience managing email across multiple brands from a single SFMC instance. Understanding of SMS and push notification execution. Experience working alongside an SFMC implementation partner. Background in subscription, mobility, or premium consumer services. Valid driving licence. What we offer • Flexible working environment. • 25 days annual leave plus bank holidays, with an extra day for your birthday. • 2 additional discretionary days off to be used for volunteer work. • Competitive salary with discretionary bonus scheme. • Contributory pension scheme. • Health care cash plan. • Be part of a fantastic, growing team passionate about revolutionising the way our customers drive Jaguar Land Rover cars. By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, ) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. Here's a link to our privacy policy, In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

We're hiring an Operations Integration Lead to take ownership of technology integration and operational standardisation across a growing portfolio of acquired businesses. Your immediate focus will be SimPro, a field service management platform used by the majority of the business. Beyond that, you'll work across the full operational tech stack: HubSpot (CRM and support), Xero (accounting), Aurora Solar (system design), and a proprietary integration layer that connects them. This is a highly hands on, embedded role. You'll spend 1-2 weeks at a time in regional offices, working directly with the people who rely on these systems day to day: office managers, engineers, installation managers, and GMs. You'll identify where workflows break down, fix them in practice, and ensure the changes stick before moving on to the next site. This role sits at the intersection of technology and change management. You won't be configuring systems remotely - you'll be driving adoption across teams with different legacy processes, varying levels of technical confidence, and, at times, resistance to change. Success isn't just about implementing systems; it's about getting people to use them effectively. As the business continues to grow through acquisition, you'll develop a repeatable integration playbook that enables faster, smoother onboarding of new businesses. There is strong progression potential for the right candidate. What You'll Do Lead the implementation, adoption, and standardisation of SimPro, HubSpot, Xero, Aurora Solar, and internal tools across all subsidiaries Embed on site in regional offices (1-2 weeks per location) to map workflows, identify gaps between intended and actual system use, and implement practical solutions Improve data quality and process discipline, ensuring systems - not spreadsheets, WhatsApp, or verbal handoffs - are the single source of truth Design and roll out cross system workflows (e.g. from sales through to installation, invoicing, and aftercare) that are intuitive and sustainable for non technical users Create training materials, SOPs, and scalable onboarding playbooks for future acquisitions Partner with the tech lead on integrations and platform development, feeding back real world user challenges Provide leadership with structured insights on operational bottlenecks, user pain points, and automation opportunities Drive system adoption through trust, persistence, and clear communication What We're Looking For Must haves Hands on experience configuring or implementing SimPro or similar field service software (e.g. Jobber, ServiceM8, BigChange, Tradify) Strong working knowledge of CRM systems (HubSpot preferred), with broader exposure to accounting tools and workflow automation Industry experience in trades, building services, renewable energy, HVAC, or similar - you understand how installation led businesses operate Demonstrated success driving adoption of systems among non technical or change resistant users Strong process mapping and problem solving skills Willingness to travel extensively (60-70% of time across England) Excellent communication skills, with the ability to engage both senior leadership and front line teams Nice to haves Experience standardising systems across multiple sites or business units Background implementing field service or business management platforms across organisations (e.g. vendor, consultancy, or in house) Familiarity with Aurora Solar or similar design tools Knowledge of solar PV, battery, or heat pump installation workflows Experience working with system integrations (API level understanding beneficial) Experience building reports or dashboards from operational data

A leading marketing firm in Greater London is seeking a CRM & Marketing Automation Manager to manage email campaigns across two distinct automotive brands. Responsibilities include designing promotional email journeys using Salesforce Marketing Cloud, managing audience segments, and producing performance reports. The ideal candidate has hands-on experience with Salesforce, strong analytical skills, and a keen attention to detail. This is a chance to join a forward-thinking team committed to enhancing customer experiences in the automotive sector.

Our OEM Client based in Gaydon, is searching for an Electrification Services Product Owner to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release of value from all supporting Portfolio Epics and their respective owners in line with an agreed quarterly ambition. You will collaborate across domains and work on problem-to-solution engineering, ensuring that Technologies, Services and Features are aligned with Modern Luxury, House of Brands and the Theme. In addition, you will manage the interface with Portfolio Epic / Capability owners and their delivery teams, working collaboratively to define and deliver the key work packages each Quarter. Main Responsibilities: Own the product backlog, ensuring it is up to date, prioritised and reflects stakeholder needs. Escalation where required. Overall plan alignment with respect to timing and delivery. Act as the primary liaison between business stakeholders and development teams. Facilitate regular communication with internal and external stakeholders in order to align priorities and expectations. Manage competing priorities and negotiate with stakeholders to balance short-term needs with long-term goals. Responsible for the co-ordination and governance cadence of the Theme including QBR/BRP ceremonies and Theme level sprint showcases as require. Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Essential Skills, Knowledge and Experience Required: Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public Charging eco-system, roaming hubs and backend integration with OEM systems. Strong understanding of the JLR go-to-market and operational landscape (markets, CRC, engineering operations) Experience managing third-party service providers and technical vendors in a high-availability digital service environment. Excellent analytical and problem-solving skills, with the ability to interpret operational data and drive performance improvements. Strong stakeholder management and communication skills, with experience working across technical and commercial teams. Familiarity with customer-facing digital platforms (apps, portals) and their operational dependencies. Knowledge of relevant compliance areas such as GDPR, and EV roaming regulations (AFIR). Customer first mindset. Good understanding of energy sector, including competitor and market awareness Project management, leadership and planning skills are essential, along with good teamwork and excellent written and verbal communication skills. Strategic thinking is also essential. Able to combine a short term, pragmatic focus with longer term strategic view. Desirable Skills, Knowledge and Experience Requested: Knowledge of global EV charging market, in particular; public charging, market structures, and regulatory backdrop. Experience with CRM, billing, and customer support systems in a service-led environment. Understanding of the broader EV ecosystem, including smart charging, energy services, and V2G. Experience scaling digital services across multiple European markets or globally. Ability to rapidly understand the key concepts of the system of interest and to lead groups of subject matter experts to design and architect these systems. Ability to resolve complex, cross functional and cross-domain systems engineering problems. Experience operating inside an Agile framework. Good understanding of automotive industry, including competitor and market awareness. Education Required: Degree or relevant equivalent experience.

A leading tech recruitment firm is looking for a Kendo UI Developer for a 6-month contract. The ideal candidate will develop a high-performance web-based licensing and CRM application, build responsive UI components, and create scalable APIs and services. Expertise in Kendo UI (Telerik), .NET MVC / C#, and SQL Server is required. This role offers remote work opportunities and a negotiable day rate based on experience.

Lead Platform ArchitectApplylocations: Lloyd's UK: Londontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: June 10, 2026 (30+ days left to apply)job requisition id: R5017Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.Lloyd's is seeking to recruit a Platform Architect you'll shape the enterprise platforms that underpin Lloyd's. You'll simplify our technology landscape, reduce cost and risk, and help teams deliver change with confidence. And you'll do it in a way that strengthens resilience, supports innovation and creates long term value for the market. This is a senior role with real influence. You'll set direction, govern standards and work with leaders across technology, operations, risk and the market. Why Lloyd's Lloyd's is modernising how the world's most trusted insurance marketplace operates. Platform architecture plays a critical role in making that happen. Lloyd's is a place where your expertise matters. We operate at global scale, with a unique role in turning emerging risks into insurable realities. Our platforms support a marketplace trusted around the world. And our strategy, Advance and Protect, is shaping how we work for the future. What you'll do You'll provide clear, pragmatic architectural leadership across Lloyd's enterprise platforms. Always focused on outcomes. Always grounded in value.You'll: Define and maintain target and transitional platform architectures Set architecture standards, patterns and guardrails for teams and suppliers Shape platform roadmaps and investment decisions, balancing cost, risk and value Improve security, resilience and compliance with our security and data leaders Reduce total cost of ownership through optimisation and rationalisation Accelerate delivery through reusable patterns, automation and CI/CD standards Drive platform adoption and simplification, reducing duplication and technical debt Govern API first and event driven integration across platforms Lead platform selection, vendor governance and exit strategies Ensure platform data handling meets governance and regulatory requirements You won't be embedded in delivery teams. But you'll influence early, guide decisions and set clear direction that sticks. What you'll bring We're looking for an experienced Platform or Enterprise Architect who knows how to lead through influence.You'll bring: Experience in complex, regulated environments (financial services or insurance is ideal, but not essential) Confidence engaging senior leaders and diverse stakeholders A strong track record of defining and governing architectural standards Experience with cloud and SaaS platforms, API led and event driven architectures A solid understanding of security, resilience and non functional requirements Knowledge of data management and AI ready architectures, including the safe use of GenAI The ability to explain complex decisions in clear, business focused terms Most importantly, you focus on what matters. You know how to turn direction into action. And you know how to make change stick. Platforms in scope You'll work across Lloyd's core enterprise platforms, including: Finance and accounting Investment management Microsoft 365 CRM and digital portals Integration and workflow platforms Document and content services Data and analytics platforms And where the right platform doesn't yet exist, you'll help define the answer.Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.Should you require any additional support with your application, or any adjustments, please click the following link;

Sales & Account Manager (Wholesale) Reports to: Head of Sales Location: London (Office-based Mon & Fri, outbound sales activity Tues-Thurs) Hours: 45 hours per week About Redemption Roasters Redemption Roasters is a specialty coffee company with a social mission at its core. We roast high-quality coffee while creating career pathways for people leaving prison. We are now in a focused growth phase, expanding our wholesale presence across the independent, quality-led hospitality sector. The Opportunity This is a structured, commercially focused sales role at the centre of our wholesale growth. We are looking for someone who can: Generate new business consistently through outbound activity Bring and leverage an existing network within hospitality and specialty coffee Operate within a clearly defined sales framework Contribute commercially from the outset Success in this role comes from discipline, consistency, and commercial judgement - not discounting or short-term wins. Target Customers You will focus on acquiring and developing accounts across: High-quality independent specialty cafes Multi-site operators with complex equipment needs Premium guest accounts Hotels, garden centres, and more Working Structure Monday & Friday: Office-based (pipeline management, CRM, internal coordination, tastings) Tuesday-Thursday: Dedicated outbound sales (cold calling, lead generation, meetings, tastings) This role requires high-volume, consistent outreach and strong personal organisation. Core Responsibilities 1. New Business Development (Primary Focus) Generate leads through structured outbound activity (including cold calling) Contact decision-makers and secure roastery tastings Build and maintain a healthy, active pipeline Leverage your network to convert opportunities into long-term wholesale accounts 2. Sales Process Ownership Run every opportunity through our defined sales process: Book roastery tastings (primary objective of first contact) Establish volume and assign correct pricing tier Structure accounts clearly (price tier, support level, agreement status) Maintain discipline in how opportunities are qualified and progressed 3. Commercial Discipline Adhere strictly to our sales principles and process Position value through: Coffee quality Customer experience Long-term partnership 4. Account Management & Development Manage relationships with our existing customers in the independent sector Develop existing accounts through volume, product range, and engagement Identify opportunities to move customers into deeper partnership 5. Coffee Expertise & Training Deliver barista training, dial-ins, and quality control from day one Lead tastings confidently Represent the brand with credibility in all technical conversations 6. CRM & Organisation Maintain accurate and up-to-date records in Prospect CRM. Track pipeline, activity, and conversion rate Manage time effectively across outreach, meetings, and admin Our Sales Principles We are a value-led business - not price-led We prioritise long-term, sustainable accounts over short-term wins Every account must sit within a clear commercial structure What Success Looks Like (First 3-6 Months) Consistent outbound activity and strong pipeline generation Regularly booked and attended roastery tastings New accounts opened within target sectors Clear adherence to pricing, support, and agreement frameworks Demonstrated ability to operate independently and deliver results What We're Looking For Essential Proven experience in wholesale coffee or hospitality sales Existing network within London's independent hospitality or coffee scene Confidence in cold calling and outbound sales Ability to work independently and manage your own pipeline Strong understanding of specialty coffee (dial-in, extraction, cupping) Experience delivering training or customer-facing presentations Strong organisational and CRM discipline Full UK driving licence Non-Negotiables Comfortable with structured sales processes and clear commercial rules Able to handle price objections without discounting Willing to do consistent, high-volume outbound activity Able to contribute commercially from the first month Why This Role Matters This role is critical to building a wholesale base that is: Commercially sustainable Operationally manageable Aligned with our brand and quality standards Benefits Free coffee and tea at all shops 50% off food and 30% off retail coffee Generous incremental annual leave allowance based on service length Option to purchase up to 3 additional annual leave days per year 1x Christmas and 1x Summer party 3 professional development days allowance per year Phone and laptop if applicable Passionate working environment and culture Employee Assistance Programme Cycle to Work Scheme Access to high street discounts available through BHN Extras Up to £400 referral bonus Equality & Diversity Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.

Job Description - Principal Software Engineer - Customer Service (16759) Job Description Principal Software Engineer - Customer Service ( 16759 ) Description We are easyJet - a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. easyJet is evolving its digital commerce platforms, building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels. As a Principal Software Engineer within the eCommerce Platform Delivery team, you will provide leadership and technical stewardship across multiple squads within the Customer Service Mission. You will be responsible for the overall design and accountable for upholding engineering standards, ensuring the delivery of robust, secure, scalable, and high-performance systems. Your role will involve guiding teams towards technical excellence, fostering a culture of continuous improvement, and driving high performance across all aspects of software development. Working closely with Product Managers, Agile Delivery Managers, Enterprise Architects, and the Chapter Lead for Software Engineering, you will ensure engineering standards are upheld, guide complex technical solutions, and align strategy, approach, and principles across the Mission. By championing best practices, modern architectures, and innovation, you will accelerate the delivery of customer-facing features, improve platform resilience, and ensure the platform remains robust, scalable, and future-ready. What you'll be doing Own the Mission technical vision, strategy, and roadmap, ensuring alignment with business objectives and platform standards Take accountability for the technical delivery and execution of the technical vision and strategy across multiple squads within a Mission, ensuring alignment with objectives and platform standards Work in partnership with Product Managers to define outcomes and priorities for squads, while maintaining platform integrity and architectural excellence Lead the design, architecture, and development of scalable, reliable, and high-performance software systems, including system design, technology selection, and overall architecture Collaborate closely with Agile Delivery Managers, Lead Software Engineers, QE Leads, and Senior Technology Managers to align technical direction, project scope, and roadmaps with Mission objectives Own the delivery of key product features, ensuring they meet performance, security, and scalability requirements Ensure the quality of code delivered across squads, ensuring adherence to best practices and engineering standards Actively contribute to and lead code reviews, providing constructive feedback to continuously improve code quality and team capability Utilise metrics and feedback loops to monitor team performance, identify areas for improvement, and drive the continuous development of high-performing engineering teams Mentor and provide guidance to junior and mid-level engineers, fostering a culture of continuous learning and improvement Stay informed of industry trends, emerging technologies, and methodologies, applying insights to improve software development practices and platform capabilities Advocate for platform reuse and best practices across the organisation to accelerate delivery of customer-facing features Requirements of the Role What you'll bring to the team Ability to link technical strategy and architectural decisions to measurable outcomes, including feature performance, platform reliability, and customer impact Experience using measures such as DORA metrics, release frequency, incident response, and system recovery to drive delivery improvements Proven expertise in cloud and commerce technologies, including AWS, APIs, mobile platforms and front-end frameworks Extensive experience in observability, leveraging tools for monitoring metrics, telemetry, alerts, and logs to ensure system reliability and performance Proven ability to embed robust security and compliance controls by working closely with Security Architects and InfoSec teams, ensuring alignment with organisational standards and regulatory requirements Strong experience in CI/CD, automated testing, and DevSecOps practices to ensure high-quality software releases Ability to coordinate multiple squads, manage dependencies, and align delivery across Missions Experience within large-scale eCommerce or high-transaction technology environments is advantageous Strong understanding of CRM and omnichannel customer service platforms, including chatbots and case management tools Experience with Microsoft Dynamics 365 Customer Service, including configuration, customisation and integration Expertise in cloud platforms (including AWS), with a strong understanding of cloud well-architected pillars such as security, reliability, performance efficiency, cost optimisation, and operational excellence Deep knowledge of modern design patterns and architectures, including APIs, event-driven architectures (EDA), microapps, front-end frameworks, and app technologies, with experience applying these in eCommerce environments Deep knowledge of databases, data modelling, and performance optimisation Solid understanding of software development methodologies and practical experience leading delivery in Agile frameworks such as Scrum, SAFe, and DevSecOps What we can offer you Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits

Job Description - Principal Software Engineer - Customer Service (16759) Job Description Principal Software Engineer - Customer Service ( 16759 ) Description We are easyJet - a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. easyJet is evolving its digital commerce platforms, building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels. As a Principal Software Engineer within the eCommerce Platform Delivery team, you will provide leadership and technical stewardship across multiple squads within the Customer Service Mission. You will be responsible for the overall design and accountable for upholding engineering standards, ensuring the delivery of robust, secure, scalable, and high-performance systems. Your role will involve guiding teams towards technical excellence, fostering a culture of continuous improvement, and driving high performance across all aspects of software development. Working closely with Product Managers, Agile Delivery Managers, Enterprise Architects, and the Chapter Lead for Software Engineering, you will ensure engineering standards are upheld, guide complex technical solutions, and align strategy, approach, and principles across the Mission. By championing best practices, modern architectures, and innovation, you will accelerate the delivery of customer-facing features, improve platform resilience, and ensure the platform remains robust, scalable, and future-ready. What you'll be doing Own the Mission technical vision, strategy, and roadmap, ensuring alignment with business objectives and platform standards Take accountability for the technical delivery and execution of the technical vision and strategy across multiple squads within a Mission, ensuring alignment with objectives and platform standards Work in partnership with Product Managers to define outcomes and priorities for squads, while maintaining platform integrity and architectural excellence Lead the design, architecture, and development of scalable, reliable, and high-performance software systems, including system design, technology selection, and overall architecture Collaborate closely with Agile Delivery Managers, Lead Software Engineers, QE Leads, and Senior Technology Managers to align technical direction, project scope, and roadmaps with Mission objectives Own the delivery of key product features, ensuring they meet performance, security, and scalability requirements Ensure the quality of code delivered across squads, ensuring adherence to best practices and engineering standards Actively contribute to and lead code reviews, providing constructive feedback to continuously improve code quality and team capability Utilise metrics and feedback loops to monitor team performance, identify areas for improvement, and drive the continuous development of high-performing engineering teams Mentor and provide guidance to junior and mid-level engineers, fostering a culture of continuous learning and improvement Stay informed of industry trends, emerging technologies, and methodologies, applying insights to improve software development practices and platform capabilities Advocate for platform reuse and best practices across the organisation to accelerate delivery of customer-facing features Requirements of the Role What you'll bring to the team Ability to link technical strategy and architectural decisions to measurable outcomes, including feature performance, platform reliability, and customer impact Experience using measures such as DORA metrics, release frequency, incident response, and system recovery to drive delivery improvements Proven expertise in cloud and commerce technologies, including AWS, APIs, mobile platforms and front-end frameworks Extensive experience in observability, leveraging tools for monitoring metrics, telemetry, alerts, and logs to ensure system reliability and performance Proven ability to embed robust security and compliance controls by working closely with Security Architects and InfoSec teams, ensuring alignment with organisational standards and regulatory requirements Strong experience in CI/CD, automated testing, and DevSecOps practices to ensure high-quality software releases Ability to coordinate multiple squads, manage dependencies, and align delivery across Missions Experience within large-scale eCommerce or high-transaction technology environments is advantageous Strong understanding of CRM and omnichannel customer service platforms, including chatbots and case management tools Experience with Microsoft Dynamics 365 Customer Service, including configuration, customisation and integration Expertise in cloud platforms (including AWS), with a strong understanding of cloud well-architected pillars such as security, reliability, performance efficiency, cost optimisation, and operational excellence Deep knowledge of modern design patterns and architectures, including APIs, event-driven architectures (EDA), microapps, front-end frameworks, and app technologies, with experience applying these in eCommerce environments Deep knowledge of databases, data modelling, and performance optimisation Solid understanding of software development methodologies and practical experience leading delivery in Agile frameworks such as Scrum, SAFe, and DevSecOps What we can offer you Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits

Transform9 is committed to transforming healthcare communication through our innovative conversational agent platform, improving patient engagement and access to care. We are seeking an experienced Integration Engineer to join our technical team. In this role, you will be responsible for designing, developing, and implementing integrations between the Transform9 platform and various healthcare systems. You will work closely with clients, product teams, and engineering to ensure seamless data exchange and interoperability, facilitating smooth adoption of our platform. Responsibilities Develop and maintain integrations between the Transform9 platform and external healthcare systems such as EHRs, CRM, and other third-party applications. Collaborate with clients and internal teams to understand integration requirements and design appropriate solutions. Troubleshoot, debug, and resolve integration issues in a timely manner. Ensure data security, privacy, and compliance with healthcare regulations throughout integration processes. Document integration processes, APIs, and workflows for internal and client reference. Contribute to the continuous improvement of integration tools and methodologies. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in software integration, preferably within healthcare technology. Strong knowledge of APIs, web services (REST, SOAP), and data exchange standards such as HL7 and FHIR. Experience working with healthcare IT systems and understanding healthcare data security and compliance (e.g., HIPAA). Proficiency in programming and scripting languages such as Python, Java, or JavaScript. Excellent problem-solving skills and attention to detail. Strong communication skills to effectively collaborate with internal teams and external clients. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Free Food & Snacks

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role We're hiring a Commercial Data Scientist to build, deploy, and maintain data science models that directly improve revenue outcomes and customer experience. You'll work end-to-end: from defining the problem with commercial stakeholders, to building and validating models, to deploying and running them reliably in production with the Data Engineering team. Typical projects include customer health scores, lead intent scoring, churn/expansion predictors, segmentation, and experimentation frameworks that make those models actionable. What you'll do Partner with Sales, RevOps, CS and Marketing to translate ambiguous commercial questions into measurable problems and model-ready datasets. Build and iterate on predictive and classification models (e.g., health scoring, intent scoring), with rigorous validation, monitoring, and clear success metrics. Deploy models into production in collaboration with Data Engineering (batch jobs, pipelines, feature generation, versioning, and observability). Maintain and improve existing models: performance monitoring, retraining strategies, drift detection, and reliability. Make models usable: deliver clear outputs, documentation, and guidance so commercial teams can act on insights. Contribute to a strong DS craft culture: code quality, reproducibility, experimentation discipline, and pragmatic model selection. Who you are You're a pragmatic, commercial-minded data scientist who enjoys owning outcomes - not just analysis. You can take a fuzzy commercial problem, shape it into something measurable, and ship a solution that keeps working over time. What we're looking for Must-haves Several years of industry experience as a Data Scientist (or similar), building statistical/ML models end-to-end. Strong foundations in applied machine learning and statistics, with good judgment about model complexity vs. impact. Production mindset: you've worked with deployed models, and understand monitoring, retraining, data quality, and operational constraints. Strong SQL and Python skills, with experience in data wrangling and feature engineering. Ability to communicate clearly with technical and non-technical partners, including explaining trade-offs and model limitations. Comfort operating in a high-autonomy environment: you can plan your work, drive alignment, and ship without being handed tickets. Nice-to-haves Experience working on commercial / go-to-market problems (rev intelligence, lead scoring, churn, expansion, attribution, forecasting). Experience working closely with modern data stacks (Snowflake, dbt, Airflow) and production ML patterns. Experience designing model outputs that integrate cleanly into commercial workflows (dashboards, alerts, CRM signals). How we work We optimize for responsibility and freedom. That means: No Jira, no ticket conveyor belt - we run on ownership and a small number of high-impact projects. Close collaboration with commercial stakeholders and Data Engineering to ship real outcomes. A bias toward pragmatic solutions that can be deployed, monitored, and improved. Why join Work on problems that sit at the intersection of product usage and commercial outcomes. Own impactful, end-to-end projects - from definition to production. Join a team that values autonomy, craft, and speed.

Working location: Flexible - with travel to Milton Keynes / London Employment type: Full time, Permanent Job Summary: We're looking for a Salesforce Solution Architect to design, govern, and guide scalable, secure, and integrated Salesforce solutions across NHBC. Reporting to the Lead Architect, you'll play a key role in shaping CRM, customer portals, workflow automation, and internal processes, ensuring that platform investments are aligned with enterprise architecture, data governance, and strategic priorities. You'll collaborate with business stakeholders, product owners, delivery partners, and engineering teams to provide architectural leadership, act as a design authority, and support innovation through responsible adoption of features like AI, low code, and advanced integrations. What you'll do Define and maintain end-to-end Salesforce architectures aligned with NHBC standards Translate business requirements into scalable designs across Sales Cloud, Service Cloud, Experience Cloud, and related modules Ensure platform solutions meet data governance, integration, and security principles Provide input on investment decisions, technical options, and cost benefit analysis Act as a design authority across delivery teams and partner implementations Develop and maintain architectural artefacts, design patterns, and usage guidance Collaborate on APIs, synchronisation strategies, and cross-platform workflows Evaluate and guide adoption of new Salesforce features (AI, automation, low-code) Embed architectural standards into Salesforce DevOps and engineering practices Represent Salesforce architecture in design assurance forums and transformation programmes What you'll bring Proven experience designing and delivering Salesforce solutions in complex or regulated organisations Strong expertise in Sales Cloud, Service Cloud, and requirements driven solution design Excellent communication and leadership skills, translating business needs into architectural outcomes Deep understanding of integration, security, and data flows within Salesforce and across enterprise systems Ability to design for compliance, reuse, scalability, and maintainability Familiarity with Snowflake, cloud-native integrations, and emerging Salesforce innovations (AI, low-code, AgentForce) Salesforce certifications (Application or System Architect) and experience with DevOps tooling Experience in insurance, housing, or construction sectors, and with federated delivery teams What we offer Our benefits package includes: 27 days annual leave + bank holidays Enhanced pension scheme (up to 10.5%) Life assurance Subsidised private medical insurance Employee discounts platform Enhanced maternity, paternity, adoption leave and pay for all new parents Equal opportunity and diversity statement We are a Disability Confident organisation committed to fair and inclusive recruitment. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage. National House-Building Council and its subsidiaries (NHBC) engage with preferred recruiters or agencies on a formal basis. NHBC is unable to accept applications from recruiters or agencies who do not have signed terms of business with NHBC. If unsolicited applications or CVs are received from recruiters or agencies with or without such an agreement, NHBC will neither consider nor agree to any payment to that party.

Vorboss is building the future of business infrastructure in London. We started by building London's largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. Our goal is simple: give London businesses a single, trusted partner for everything from connectivity to managed IT and cyber protection. We're proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We're looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be 'the best job that someone ever had', regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust. Role overview Vorboss is looking for a Team Leader Senior Network Engineer to help manage the connectivity and infrastructure in our network. This includes helping to commission, maintain and upgrade our network infrastructure, and manage the change when required. The senior network engineers will be required to interact with customers, as well as being an escalation point for the Junior Network Engineers, and other members of the team, when issues arise. Key responsibilities To build, manage and develop a strong ISP networking team providing customer centric services. To be responsible for and manage operational systems, processes and procedures as required. To troubleshoot complex technical issues, working with customers and third party suppliers. To mentor, train and assist Network Engineers in resolving incidents, requests, and changes in a timely manner, including escalations. To develop, manage and maintain technical processes, procedures, protocols, and build a comprehensive knowledge base. To manage and maintain up to date detailed documentation for the Network Infrastructure. To commission, maintain and upgrade our Network Infrastructure. To manage changes to the Network Infrastructure as and when required. To always be available to work on the Network Infrastructure outside of usual business hours, both planned and unplanned. To effectively communicate orally and in writing both within the technical team, the wider organisation and to customers. The right candidate At least 5 years' experience working within a service desk within an SME / ISP / MSP environment. Proven technical team leading and hands on network engineering experience. Current working knowledge of routing, switching & wireless technologies. Solid understanding of the OSI or TCP/IP model, MPLS/VPLS management and deployment. Excellent knowledge and experience of networking standards, protocols, and technologies. Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack environments. Experience with scripting/programming languages. Experience with building network automation tools. Experience with DDoS mitigation solutions. Knowledge of PCI DSS, ISO 27001, ITIL or equivalent certification frameworks. Desired skills CCNA CCNP JNCIA Junos, Fortinet NSE 1 and 2 Degree educated or equivalent work experience Knowledge of CRM/ERPs like Oracle/Salesforce Personal Attributes Strong team leading, troubleshooting and analytical skills Ability to manage multiple priorities in a fast paced MSP environment Proactive mindset with a commitment to continuous learning and improvement Methodical, organised, and detail focused Customer focused with excellent verbal and written communication skills Benefits Employee Share Plan Company pension scheme 25 days of annual leave allowance that increases with years served (excluding bank holidays) Access to Spill, our mental health support partner Cycle to work scheme Half price gym memberships through the healthcare provider Free eye test Hastee app, to help manage your salary and finances Diversity, inclusion, and equal opportunities We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We've built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a commercially driven Ecommerce Lead to oversee the day-to-day trading and performance of the Oh Polly websites globally. This role will lead onsite trading activity, campaign execution, customer journey optimisation and ecommerce performance across both brands. You will work closely with Marketing, Buying, Merchandising, CRM, Creative and Tech teams to drive revenue growth and deliver a best-in-class online experience. The ideal candidate will have strong ecommerce trading experience, excellent commercial awareness and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Ecommerce Trading & Performance Lead the daily trading and optimisation of the Oh Polly and Bo+Tee websites. Own homepage strategy, category merchandising and onsite customer journey. Monitor sales performance, conversion and trading KPIs. Identify opportunities to improve revenue, AOV and customer experience. Manage promotional activity and ensure campaigns are executed accurately. Oversee onsite merchandising, search and navigation strategy. Campaigns & Launches Lead the execution of major campaigns, launches and promotional events. Coordinate launch plans across Ecommerce, Marketing, CRM, Creative and Buying teams. Ensure all onsite assets, products and links are delivered accurately and on time. Support testing and optimisation initiatives to improve performance. Team Management Support and guide Ecommerce Executives and Assistants. Help prioritise workload and ensure trading tasks are delivered efficiently. Encourage high standards across ecommerce operations and execution. Reporting & Insights Analyse website performance and customer behaviour. Produce regular trading reports with clear commercial insights. Use data to identify trends, risks and growth opportunities. Share performance updates and recommendations with senior stakeholders. Ecommerce Operations Support website issue management and liaise with Tech teams where needed. Ensure all onsite content is accurate, customer-focused and commercially effective. Maintain strong attention to detail across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Lead, Ecommerce Executive or Digital Trading role. Strong ecommerce trading and merchandising experience. Excellent commercial awareness and analytical skills. Experience working within fashion, retail or fast-paced ecommerce preferred. Strong organisational and project management skills. Ability to manage multiple priorities and deadlines. Confident stakeholder management and communication skills. Experience using ecommerce platforms, CMS systems and analytics tools. Passion for ecommerce, digital retail and customer experience. Experience using Shopify platform Knowledge of Search, Merchandising and Recommendation tools. Experience managing or mentoring junior team members. Understanding of CRO and onsite optimisation principles. Experience working across international ecommerce markets. What's on offer? 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Cycle to work scheme Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. England, United Kingdom of Great Britain and Northern Ireland

Location: London (Hybrid), 50-60% of time spent with prospects Reports to: Head of Business Development Role Purpose This role exists to unlock new revenue growth by opening doors, creating new conversations, and landing high value opportunities across priority sectors. You will be our frontline T shaped deal maker, a commercially sharp, endlessly curious hunter who thrives on time with clients and converting conversations into pipeline. You bring a black book of senior contacts, energy, pace, and the hunger to make things happen. Your mission is simple: Find opportunity create opportunity win opportunity. Why This Role Matters Growth depends on high impact hunters who can: Spot whitespace before the market does Build relationships that create multi year value Bring the client's full suite of capabilities into new buying points Ignite commercial momentum sector by sector This role is pivotal in net new revenue generation and sector penetration. Key Responsibilities 1. Sector Hunting & Opportunity Creation Build and execute a clear sector specific hunting plan (e.g. Retail, Tech, FMCG, FS, Media, etc. - Sectors are TBC, dependent upon experience in these sectors). Identify, map and target high value accounts, using your black book and deep network. Convert cold relationships into warm conversations through outreach, networking, events and referrals. Reactivate dormant or lapsed accounts with strong revenue potential. Stay ahead of sector dynamics, identifying early signals that open new buying points. 2. Client Engagement & Discovery Spend extensive time in market, meeting senior decision makers, immersing yourself in client challenges through face to face and online meetings. Lead discovery conversations to uncover tensions, opportunities and growth barriers. Bring back sharp, actionable intel to the Business Development team, marketing, domains and leadership. Represent the client with credibility, energy and authentic enthusiasm. 3. Pipeline Ownership & Deal Progression Own your pipeline end to end - opportunity creation, qualification, sales strategy and progression. Partner with Orchestration Team (Converters/Programme Design) and Big Pitch (where necessary) on proposals and pitches; hand over warm opportunities smoothly, following our Business Development sales process best practice guidelines. Maintain forecasting accuracy and CRM discipline. Track outreach activity, conversion rates, and lead gen performance. 4. Cross company Leadership & Internal Collaboration Work with Domain, Marketing, Thought Leadership and Business Development colleagues to shape compelling sector relevant narratives. Drive participation in sector events, campaigns and growth initiatives. Collaborate closely with SDRs and other hunters to maximise speed to market. Contribute to a high performance, supportive Business Development culture. What You'll Bring Commercial DNA A proven track record of landing new logos, levering cross sell opportunities and building multi million pound pipelines in B2B services (insights, consulting, data, tech, media or related). Strong understanding of at least one sector, with the agility to work agnostically across all. Experience navigating complex organisations, buying groups and commercial processes. The Hunter Mindset You are hungry - motivated by outcomes, winning and pace. You are curious - obsessed with learning clients' worlds and uncovering problems. You are fearlessly client facing - happiest when in conversation, not behind a laptop. You are tenacious - never shy about outreach, follow up, and maintaining contact momentum. You are approachable - never afraid to approach prospects at events, conferences and networking opportunities. Your Network A meaningful black book of senior level relationships that can open doors quickly. Gravitas and credibility to influence C suite and senior buyers. Skills & Capabilities Strong storytelling and value proposition crafting abilities. Ability to quickly understand and translate our solutions for new audiences. Excellent collaboration and influencing across BD, CPs, Domains, Strategy, and Marketing. Strong organisational discipline in CRM, pipeline hygiene, and reporting. Behaviours Aligned to Success Factors Purposeful Collaboration - partnering across teams to win. Growth Mindset - continually improving outreach, sector knowledge and hit rate. Flourish - bringing energy, positivity and pace to Business Development and to the wider business. What This Role Is Not Not project delivery or ongoing client management. Not proposal ownership (sits with Orchestration Team - Converters / Programme Design). Not solution development or operational oversight.

Ready to Drive Growth and Make a Significant Impact in Your Career? We are seeking a dynamic and results-oriented Business Development Director aligned specifically to our Global Energy sector. You'll play a crucial role in building and converting a robust pipeline of opportunities, working closely with the Global Energy Teams. At Aramark Global Energy we are world leaders in delivering safe, healthy & comfortable work environments in some of the harshest and most remote places on earth. We create exciting and welcoming spaces to enhance the staff experience and make them feel right at home! As a leader in your field with a passion for sales and new business acquisition, you'll bring confidence and a polished approach to building relationships. To excel in this role, you should have at least 2 years of experience in a similar role or operational experience within the sector. The successful candidate will also work alongside our operations, finance, technical services team within our ARCADION business in Aberdeen, and other relevant teams in Europe and the USA. This role is remote/home-based with regular travel to Aberdeen, across Scotland and potentially International What's in it for you: Competitive salary + commission structure Generous annual leave that increases in line with service, with the opportunity to buy extra Life assurance and pension scheme Benefits app: access to 100s of discounts, free mortgage advice, cycle to work scheme, health cash plans, online GP appointments, and our Employee Assistance Programme FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!) A day in the life of a Business Development Director: Build and maintain the Customer Relationship Management (CRM) Database - ensuring all targeted accounts are contacted regularly and updates and actions are recorded on the system. Primary Responsibility: Establish and develop Aramark's Global Energy Strategy and Footprint onshore across the UK, Scandinavia and US. Secondary Responsibility: Support the core sales activity (New & Retention) for Aramark's global energy business offshore across the North Sea & international. This includes offshore catering, housekeeping, cleaning and wider maintenance services provided by Aramark's in-house technical team ARCADION. Retention: Engage with Aramark's current clients on vertical and horizonal selling and under the direction of the country Directors of Operations & the Head of Global Sales; support retention activity. Targeting, liaising, completing proposals, presenting and closing out commercial and contractual documents. Further support to the operations team during mobilisation and transition where required. Develop content for pre-qualification and tender responses which are bespoke to Aramark. Strong writing skills are required Proof-reading/quality-checking final documents to ensure that they meet quality standards, where supported by Aramark's centralized bid and design team. Commercial modelling and proforma building skills are desirable. Working closely with the wider international team including to ensure that client expectations are met throughout the sales process. You'll be set up for success if you have: Fast Starter, experience in sector is paramount - knowledge and experience in onshore remote camp customers and markets highly desirable Drive and motivation to succeed both autonomously and as part of a team. Strong analytical skills and commercial acumen. Excellent written English and presentation skills. Customer focused and ability to build good client rapport and relationships quickly . Responsive and able to challenge the client proactively. Excellent organizational skills. Ability to work under pressure to tight deadlines. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application. At Aramark UK & Global Energy, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - All applications will be treated in the strictest confidence.

Role Summary The Solution Architect - AI and Automated Solutions partners with enterprise customers to design and deliver intelligent solutions that automate workflows, improve knowledge access, and support new product and operational capabilities. This role owns the technical journey from discovery and architecture through prototyping, production deployment, and continuous improvement. The position works closely with business and engineering stakeholders to translate ambiguous requirements into scalable solutions integrated with existing applications, data platforms, and collaboration tools. The role may leverage cloud AI platforms such as Amazon Bedrock or Amazon SageMaker and, where appropriate, productivity ecosystems such as Microsoft 365 Copilot. What You Will Do Solution Architecture and Stakeholder Collaboration Lead discovery sessions to identify high value use cases for AI and automated solutions, including workflow automation, copilots, knowledge retrieval, and intelligent routing. Translate business objectives into technical designs covering workflows, data flows, integration points, and non functional requirements such as latency, reliability, security, and compliance. AI and Automated Solution Design and Implementation Design and implement AI Agentic solutions that can reason, plan, call tools, and execute multi step tasks across APIs, databases, SaaS platforms, and document repositories. Build solution workflows using patterns such as planner executor, supervisor worker, and human in the loop with frameworks including LangChain, LangGraph, and similar orchestration libraries such as LlamaIndex and Semantic Kernel. Use MCP style protocols to standardize tool discovery and invocation, including tool schemas, validation, retries, error handling, and safe execution patterns. Implement retrieval augmented generation pipelines, including ingestion, chunking, metadata design, embeddings, vector indexing, hybrid search, reranking, and retrieval orchestration. Apply prompt and policy design techniques, including structured prompting, guarded templates, reasoning aids, and evaluation approaches to improve quality and reduce hallucinations. Systems Integration and Productionization Integrate AI and automated solutions into web and mobile apps, core enterprise systems (CRM, Support, ERP, HR, finance, ticketing, supply chain), collaboration tools, and process platforms. Define and implement guardrails and safety controls, including authorization, policy enforcement, content filtering, PII protection, and safe tool calls. Work with platform and DevOps teams to deploy using cloud native patterns (containers, serverless, microservices, CI/CD). Use managed AI and cloud services (e.g., Amazon Bedrock, Amazon SageMaker, and core cloud infrastructure) for orchestration, hosting, and deployment. Design and extend AI and automated solutions using Microsoft Copilot Studio, including low code conversational workflows, enterprise connectors, custom actions, and integrations with business systems and Microsoft 365 experiences. Define and track KPIs (task success, latency, cost, user satisfaction) and use monitoring, logging, tracing, and evaluation to drive continuous improvement and ensure production readiness. What You Will Bring Experience integrating with cloud AI services and model platforms such as Amazon Bedrock, Amazon SageMaker, third party LLM providers, or self hosted open source models. Experience with Microsoft Copilot Studio for building and extending enterprise AI solutions, including custom workflows, connectors, REST/API integrations, grounding with enterprise knowledge, and MCP enabled integrations. Comfortable working in Python for AI application development, orchestration, and integration use cases. Hands on experience building LLM powered applications, including prompt engineering, tool calling, structured outputs, and multi step conversational workflows. Experience designing and implementing RAG systems, including document ingestion, chunking, metadata strategies, vector stores, hybrid search, and reranking. Familiarity with orchestration frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, or equivalent platforms. Proven experience as a Solution Architect, Lead Engineer, or Senior Engineer designing end to end enterprise solutions. Experience with at least one major cloud platform, ideally AWS, including networking, IAM, container orchestration, and serverless services. Experience instrumenting AI solutions with logging, response capture, monitoring, and feedback loops for continuous improvement. In Canada, the base salary for this role ranges from $104,000 to $174,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

The Senior Solutions Architect will own the end to end design of complex customer or prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value. This person will act as the bridge between customer facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in London, England, United Kingdom and Luxembourg, Luxembourg. In this role, you will report to the Solutions Director. WHAT YOU'LL DO: Participate in strategic client / prospect meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints. Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities. Articulate complex technical concepts in simple, non technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams). Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI. Lead the design of end to end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.). Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user centric, value oriented solution designs. Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides. Evaluate feasibility, risks, and trade offs of different solution approaches, always balancing speed, robustness, and scalability. Translate client and operational needs into structured, actionable briefs for Product and Engineering: Clear problem statements and business context. Detailed functional and non functional requirements. Edge cases, constraints, and acceptance criteria. Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build vs configure vs integrate options. Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients or prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations. Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities. Guide project teams (PS, Customer Success, Partner teams) during implementation as the "design authority" for the solution. Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices. Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent. WHAT YOU'LL NEED: Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment. Strong experience with integration heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines. Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools. Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc. Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization. Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event driven workflows. Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real time, push vs pull, error handling, monitoring). Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code. Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems. Strong ability to translate technical possibilities and limitations into clear business impacts and trade offs. User and value oriented mindset: always able to answer "who is this for, what changes for them, and how do we measure success?". Comfortable working in a fast moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor. Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs. Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding. Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner. WHO YOU ARE: Solution seeker. You're focused on tackling new challenges, solving problems, and moving the business forward-and you don't wait to be asked. Lifelong learner. You have a growth mindset - you're here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn't. Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result. Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively. Integrated thinker. You look beyond your role and responsibilities to understand how your team's work drives broader organizational goals. Accountable owner. You take pride in the work you're responsible for with a mindset of ultimate accountability and reliability for the outcomes. Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

We're hiring a senior eCommerce leader to take ownership of the DTC growth engine inside one of the UK's most exciting fast growth consumer brands. This is not a narrow trading role. It is a broad commercial leadership position focused on improving how the business acquires, converts and retains customers through its owned channel. The company has grown from zero to more than £20m revenue in under three years, built strong momentum through DTC, and is now entering a more complex phase where LTV:CAC, conversion quality, repeat behaviour and trading discipline matter more than ever. We're looking for someone who can bring much stronger ownership across the full DTC engine, connecting Paid, CRM, CRO, merchandising, offer strategy and digital trading into one more coherent model. You will work closely with the Chief Commercial Officer and lead the eCommerce Trading Manager and Head of Web Dev, while helping create a tighter, more commercially intelligent growth system across the channel. This is a hybrid role with 3 days per week at the HQ in Cheltenham. If you are excited by the idea of building a smarter, stronger eCommerce engine inside a fast growth founder led brand, we'd love to hear from you. What you'll do Own the commercial performance of the DTC channel across revenue, contribution, conversion and customer value Improve how the business thinks about LTV:CAC, customer quality and payback Strengthen first-to-second-order performance and repeat behaviour Build a sharper trading cadence across launches, campaigns, offers, bundles and site activity Improve site conversion, customer journey performance and merchandising effectiveness Connect Paid, CRM and DTC trading more tightly into one joined up growth engine Lead digital trading and web priorities with stronger commercial direction What we're looking for Experience in a high growth consumer or DTC brand Strong ownership of eCommerce trading performance Commercial judgement across CAC, LTV, AOV, conversion and contribution Able to connect acquisition, conversion and retention into one system Comfortable leading in a fast moving scale up environmentLow ego, strong ownership, good judgement and high standards Why this role stands out Genuine ownership of a critical growth engine Brand with real momentum, love and distinctiveness Senior visibility and influence Opportunity to shape the next phase of DTC scale Strong package and meaningful bonus opportunity We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.

Client Partner London - Hybrid Remote About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalized digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact! We're a collaborative, forward-thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends. If you're passionate about digital marketing, enjoy getting stuck into both the creative and analytical sides of search, and are ready to grow your skills alongside senior specialists, this is your next move. Role Overview Our Client Partners are pivotal to the success of our clients and our commitment to 'Experiences that Convert'. As a CP you will bring insight, opportunities, creativity and strategic direction to our clients, collaborating with our clients' senior stakeholders to deliver remarkable experiences, digital products and services that drive our clients' businesses forward. Our CPs have a thorough understanding of our clients' businesses, and the sectors within which they operate and are always looking for ways to move Remarkable from 'supplier' to valued and trusted 'partner'. Internally, our Client Partners purpose is two-fold. Firstly, they are the guardians, champions and stewards of our client business within Remarkable. Secondly, they are to ensure that every point of client contact is remarkable, delivers against all our core values and achieves our targeted Net Promoter Score and the agency's client revenue target. They are leaders in their own right and are always looking to develop our remarkable leaders of the future. Key Responsibilities Client Account Direction Developing remarkable client relationships that deliver on our high performance guarantee and all our core values. Developing strong senior relationships with our clients to ensure that whenever we NPS ourselves we get the same, consistent, excellent feedback. The current target being 80/100. Owning a predefined client base and being responsible for that client base's collective spend with Remarkable To help clients define and plan budgets across all digital channels (Websites, SEO and Paid Search, Display Advertising, Social Media, etc.) to deliver optimal ROI Digital Insights, Strategy and Execution Developing and sustaining a deep holistic understanding of the client's business, using this understanding to drive the client's marketing and digital transformation strategy working with your AM team to then deliver this Constantly looking for cross-sell and upsell opportunities from the full range of services provided by Remarkable as well as looking at introducing emerging channels and technologies through thought leadership Working with our Account Managers, Tech Leads, XO Leads and Project Managers to convert a client strategy and road map into deliverable project briefs and budgets To work at client's premises as appropriate with some out-of-hours travel where necessary Team Leadership and Management To lead, line manage, mentor and develop a team of Account Managers and/or Account Executives to ensure that they have progression, skills development and continue to be remarkable To provide regular Appraisals, 1-2-1 sessions and Personal Development Planning sessions for your team in line with our current Talent strategy and process To identify training needs within the Account Management team and communicate these to Head of Client Services and/or Talent To create a supportive, nurturing and professional team environment so that our Account Management team can Be Remarkable, Insightful and Effective and Helpful and Humble To champion the Vision, Mission and Values of the agency with their team and client base Senior Team Working, Reporting and Compliance Working with our Experience Optimisation team and Technical Operations team to ensure that client projects and retainers are delivered optimally and profitably To support the Business Development team, as and when required, through the creation of strategic responses, estimates and timings To support our Finance Team by ensuring your AMs invoices are valid and sent on time To be a significant contributor to Remarkable thought leadership and fame program creating blogs, white papers, client case studies and award entries on a consistent and regular basis To provide a weekly report for the Head of Client Services which clearly highlights current projects, revenue/project pipeline, communications stats and client P&L To ensure that your Client portfolio has all appropriate legal documents signed and in place with Remarkable including an Agency Engagement Framework and Work Schedules for all Projects and Retainers Person Profile Personal Attributes Exceptional strong communication skills both written and verbal, able to present confidently to large and small audiences. Utilising technology to professionally present to your clients and potential new clients. Remarkable relationship building skills - able to build and maintain credibility, work with integrity and professionalism. You will be tactful and diplomatic, able to listen and interpret client's ideas into commercial viable briefs and project plans. You will understand the value of extremely high standards of customer service and able to build solid and enduring relationships. The ability to work to targets and deadlines and to be able to deliver measurable results. You will have a good attention to detail and be able to prioritise and be effective when working to tight deadlines and within budgets. You will have the leadership ability to lead and motivate your Account Management team and be able to communicate confidently with other seniors within Remarkable To be highly insightful and effective in proposing digital strategies - understand website UX and be able to and interpret analytics reports Be aware of the practical application of technology and return on investment (ROI) You will be self-motivated and able to work independently. Specific Job Skills / Experience Client development and revenue generation A bility to use Insights, Experience and Creativity to produce and agree Client strategies and road maps Deep understanding of digital channel strategies, digital complexities and technologies Excellent team leader able to delegate and elevate your team for the benefit of all Technical Skills Data Analysis, Insight Gathering and Reporting Client Profit & Loss Understanding and Management Microsoft Word, Excel and PowerPoint Good working knowledge of Web Content Management Systems Good working knowledge of working with a CRM to manage clients and proposals Latest thinking in CRO, UX Design Patterns and Digital Channel Strategies What We're Looking For A natural curiosity and desire to learn and grow. Enthusiasm for data-driven decision making and a willingness to get hands-on. A team player who enjoys working in a collaborative and supportive environment. Someone who brings fresh ideas, attention to detail, and creative thinking to the table. What We Offer Growth-Oriented Environment: Work with industry leaders and cutting-edge technologies Private Healthcare: Access after probation period. Hybrid Working: x8 days per month in a Remarkable Office. Charity Days: Paid volunteer days to support causes you care about. Generous Leave: 25 days annual leave + bank holidays. Professional Development: Ongoing training and access to learning platforms.

Internal Business Systems Data Analyst Location: Guildford Hybrid Team: Business Systems About PCS At Person Centred Software, we build technology that improves the lives of people living and working in social care. Our Connected Care Platform brings together a range of software solutions that help care providers deliver outstanding care and operate more efficiently. The role We're looking for an Internal Business Systems Data Analyst to join our Business Systems team, helping to ensure our internal systems are powered by reliable data and meaningful insights. This role is ideal for someone who enjoys working with complex datasets, improving data quality, and building reporting that helps teams make better decisions across the organisation. You'll work closely with the Internal Business Systems Lead and teams across the business to gather data requirements, design data flows between systems, and build reporting that supports both operational and strategic decision making. You'll develop and maintain Power BI dashboards and reports, support data warehouse modelling, and help ensure the accuracy, integrity and usability of business-critical data across our internal platforms. What we're looking for Strong experience working with SQL and data analysis Experience building reports and dashboards using Power BI Experience working with CRM, ERP or finance system datasets Familiarity with data warehousing and Azure Fabric Strong analytical skills and attention to detail A collaborative approach to working with stakeholders across the business Experience with Python or C#, HubSpot or NetSuite, or integration platforms such as Zapier or Celigo would be a bonus. Why join us You'll have the opportunity to build systems that support a fast-growing SaaS company while contributing to technology that helps improve social care. What we offer A base salary of up to £45-60K and bonusdepending on experience Modern town centre offices in Guildford 25 days holiday Contributory pension scheme Additional benefits At Person Centred Software, we're leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions-driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms-automation, real-time data-our solutions are redefining how social care operates Join the Market Leader- Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation- Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make a Difference- If you love tech and solving big challenges, we want to hear from you Work with the Best- Join a team of top-tier professionals passionate about using technology to drive change

Our client is a powerhouse in the global online fashion space, reaching millions of style-conscious shoppers every day. They are currently seeking a visionary Senior Customer Experience Manager to spearhead their front-line operations and transform "customer support" into a world-class "customer experience." In this role, you wont just be managing tickets; you will be the lead architect of the customer journey. Our clients promise is to make fashion effortless, and you will ensure that from the moment a shopper hits 'buy' to the second they trial their new look at home, the experience is seamless. You will sit at the intersection of tech, logistics, and style, using data to anticipate friction before it happens and leading a large-scale operation to deliver "wow" moments at pace. Requirements Operational Excellence: Proven experience managing large-scale, multi-channel contact centres (Live Chat, Social, Email, and Phone) within a fast-paced e-commerce environment. Strategic Leadership: Ability to manage departmental budgets, workforce planning, and BPO partner relationships across various international territories. Tech Stack Mastery: Expertise in CRM and help-desk platforms (such as Zendesk or Salesforce) and a passion for leveraging AI and automation to streamline "simple" contacts. Voice of the Customer: A track record of using CSAT, NPS, and contact-reason data to influence our clients wider business-from the warehouse floor to the web development team. Project Management: Experience delivering complex CX projects, such as implementing new self-service portals or launching international returns solutions. The Right Candidate Should Have The Fashion Pulse: A deep understanding of the online fashion landscape. You understand that for our clients customers, a delayed delivery isn't just a logistics fail; its a missed birthday outfit or a ruined weekend plan. Analytical Rigour: You are comfortable diving into a spreadsheet to find the "why" behind the "what," turning raw data into a compelling narrative for our client's executive team. Adaptability: The agility to pivot during peak periods like Black Friday or January Sales, maintaining team morale when the pressure is on. Emotional Intelligence: A natural coach who can mentor Team Leaders, ensuring our clients unique brand voice is consistent, empathetic, and inclusive in every interaction. Global Mindset: Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. If you are a CX leader who thrives on pace, loves solving complex puzzles, and is obsessed with making customers smile, our client wants to hear from you. This is an opportunity to join a brand at the forefront of digital retail and lead a team that doesn't just answer questions-I mean to build loyalty that lasts a lifetime.

London, GB Full-Time Information Technology Overview Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Business Technology function ensures delivery of Technology services to each Marex business area. We partner with the business to optimise their technology stack, prioritise their strategic technology roadmap and drive their software delivery lifecycle. We define and agree change initiatives with the organisation's business areas and then coordinate delivery against specific acceptance criteria. Each Business Technology team is aligned to one of Marex's business divisions and works with a corresponding Development team and Application Support team. A global team of implementation resources coordinate and support the technology business streams with delivery. Role Summary Based in London, the Head of Client Technology will be responsible for the delivery of Technology services to the Client Technology business stream. The Client Technology business line within Marex is responsible for building client engagement capabilities for businesses to leverage, including Neon, CRM and client data management. They will also support the delivery of cross-selling initiatives through technology across the Firm. This role will work closely with the Business Owner and senior stakeholders of the business to define the requirements of the technology delivery. The role's other key interfaces are the business aligned development and support functions - both of which will have dual reporting lines to this role and a functional head (e.g. Head of Development). The functional head will ensure that standards and process are common across all business aligned teams whilst this role will own the delivery of service. This ownership and the engagement with the management team of the Business Line will allow this role to prioritise and deliver in alignment with the defined business priorities. The size and makeup of the business stream's Technology team will be agreed by this role with the Business Owner for CTO approval, to ensure a level of service that meets the expectations and objectives of the business. Responsibilities Role specific: Define and support the strategic technology direction for the Cross Sell and Client Engagement business unit. Partner with the Business Owner and Technology leadership on budgeting, forecasting, and investment planning. Develop and communicate clear, outcome focused technology roadmaps aligned to business priorities. Right size the technology footprint for the business line, including resourcing across Business Technology, Development, and Application Support teams, to ensure cost effective service delivery. Act as a senior technology partner to business stakeholders, securing alignment, adoption, and prioritisation of Client Technology initiatives. Ensure alignment with the core Technology Strategy and promote reuse of existing platforms, vendors, and services where appropriate. Drive innovation and identify new solutions that deliver competitive advantage. Serve as the primary interface to AI, Data, and Development teams to ensure aligned and prioritised delivery. Contribute to departmental technical direction by researching emerging technologies and evaluating third party tools and platforms. Clearly outline initiatives and epics by specifying their intended business outcomes and mutually agreed acceptance criteria, while providing updates on priority, progress, cost, effort, and risk. Partner with the business as product lead for Neon, translating cross selling strategy into prioritised, deliverable technology outcomes. Oversee delivery of major initiatives, ensuring projects are delivered on time, on budget, and to agreed quality standards, including (but not limited to): Firm wide Salesforce rollout and implementation Client net revenue analytics Ensure all delivered systems and infrastructure are production ready, secure, scalable, and fully documented for operational handover. Maintain awareness of applicable risk, regulatory, audit, and compliance requirements, ensuring all technology solutions adhere to required standards. Promote and enforce best practice software development processes and standards. Foster an inclusive, collaborative culture, recognising end to end lifecycle impacts and engaging all affected stakeholders during change. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Skills and Experience: Strong experience delivering Client Engagement and Cross Selling technology within a financial institution, including Salesforce. Knowledge of vendor platforms used within derivatives and clearing environments. Proven vendor and third-party delivery management experience. Agile product development and delivery expertise. Excellent stakeholder management and communication skills. Strong leadership capability with a delivery focused entrepreneurial mindset. Experience designing secure, resilient, and scalable technology solutions. Broad asset class knowledge; commodities experience preferred. End to end trade lifecycle knowledge. Exposure to trading, pricing, risk, and algorithmic trading platforms. Experience with cloud technologies, Microsoft platforms, and modern deployment models. Background working in regulated financial services environments. A collaborative team player, approachable, self-efficient and influences a positive work environment. Resilient in a challenging, fast-paced environment. Ability to take a high level of responsibility in a fast pace and high-volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic . click apply for full job details

Retail Category Manager, B2B page is loaded Retail Category Manager, B2Blocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-113633 Retail Category Manager B2B (Telecommunications) Location: United Kingdom (hybrid/flexible options available) The opportunity Reporting to the Commercial Director (Retail), you'll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You'll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.You'll identify and develop new business, while strengthening our existing corporate accounts. You'll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners. What you'll do Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue. Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships. Create and deliver plans for revenue generation, network expansion, and customer experience improvements. Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact. Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs. Run regular account reviews, understand client objectives, and propose solutions that add measurable value. Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network. Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders. Represent iSmash at relevant sales and networking events, building our brand and partner community. Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience. What you'll bring Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed). A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus). Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders. Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights). Clear communication and presentation skills you can tailor your approach to different audiences. Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting. Our Benefits: Performance Bonus Scheme Flexible Working Laptop and company mobile phone A range of benefits across finance, wellbeing, and social connection Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunitiesWe're committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we're happy to help. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen. We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.

Salesforce, Inc. is seeking a Senior Solution Engineer for its Commercial Industries team focused on the Mid Market segment in Greater London. The role involves delivering innovative CRM solutions, acting as a trusted advisor to customers, and collaborating with high-performing teams to enhance customer experience. Candidates should have a background in solution engineering, strong communication skills, and the ability to articulate business value to various stakeholders. This position offers opportunities for personal growth and engagement in critical business initiatives.