Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Title: QA Automation Engineer
Contract Type: 12-month Fixed-Term Contract, Full-Time, 35 hours p/w
Salary : Circa £61,018 per annum (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience
Grade: 10
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 14th April 2026
I nterview Dates: 20th April (initial assessment) Face to face interviews week commencing 27th April
NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Team at L&Q:
We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation.
This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#)
Act as the QA lead within your Agile squad, shaping test strategy and approach
Develop and execute automated and manual test plans across functional, integration and UAT phases
Work closely with Developers and DevOps to embed testing within CI/CD pipelines
Identify defects early and ensure robust re-testing and quality assurance processes
Provide clear reporting and insight to support delivery decisions
Champion automation-first best practice and support engineers in improving test coverage
What you'll bring:
Strong experience in QA Automation Engineering
Hands-on experience with Selenium SpecFlow / C#
Experience working in Agile / Scrum teams
Knowledge of both manual and automated testing approaches
Experience testing across:, Web, Mobile, Desktop applications
ISTQB Foundation (or equivalent)
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace.
We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
31/03/2026
Contractor
Title: QA Automation Engineer
Contract Type: 12-month Fixed-Term Contract, Full-Time, 35 hours p/w
Salary : Circa £61,018 per annum (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience
Grade: 10
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 14th April 2026
I nterview Dates: 20th April (initial assessment) Face to face interviews week commencing 27th April
NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Team at L&Q:
We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation.
This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#)
Act as the QA lead within your Agile squad, shaping test strategy and approach
Develop and execute automated and manual test plans across functional, integration and UAT phases
Work closely with Developers and DevOps to embed testing within CI/CD pipelines
Identify defects early and ensure robust re-testing and quality assurance processes
Provide clear reporting and insight to support delivery decisions
Champion automation-first best practice and support engineers in improving test coverage
What you'll bring:
Strong experience in QA Automation Engineering
Hands-on experience with Selenium SpecFlow / C#
Experience working in Agile / Scrum teams
Knowledge of both manual and automated testing approaches
Experience testing across:, Web, Mobile, Desktop applications
ISTQB Foundation (or equivalent)
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace.
We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Medaille Trust
Home-Based Physiotherapy Services, London, UK
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
27/03/2026
Full time
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Position
At QBS, we’re not just moving software, we’re transforming the way it’s delivered.
We connect software publishers and resellers through one smart, seamless, scalable platform that powers growth for both sides of the tech economy.
With 35+ years in the software channel, we’ve mastered the art of:
Removing complexity
Accelerating go-to-market
Unlocking growth potential
We operate in 20+ countries — blending worldwide reach with local expertise so businesses can succeed in today’s fast-moving software market.
Our ecosystem gives:
Resellers (VARs, MSPs)→ instant access to 12,000+ software solutions
Software publishers→ friction-free channel activation & market expansion
As a Business Development Executive at our Newbury Office you will:
Driving sales of allocated products through various channels.
Developing and implementing sales strategies to achieve sales targets.
Building and maintaining strong relationships with new and existing clients, understanding their needs and providing customised solutions.
Book call appointments/Teams meetings for colleagues
Developing a deep understanding of products and services to effectively communicate benefits and features to clients and partners.
Conducting market analysis to identify new sales opportunities, position the allocated products and stay abreast of industry trends.
Working closely with the marketing team to develop and implement effective sales and marketing strategies.
Qualify prospects generated by external campaigns, introducing new vendors and assisting partners with lead creation.
Book, host and attend online demos with vendors
Onboard new partners, complete introduction, assist with set up
Regularly reporting on sales activities and progress against targets and KPIs to management.
Providing training and support to resellers and system houses as well as colleagues within QBS on allocated products.
Ensure all communications and response times to customers are prompt and timely and professional
Proactively cold call new customers, effectively profile to create new partners
Accurately generate quotes, follow up/chase/negotiate/revise/close
Following up on actions to close and process orders
Ensure you achieve your targets and monitor pipeline
Ensure that you utilise the CRM/ERP to record information
Being aware of the department’s procedures and the company’s quality policy
Working within a team and keep a pleasant working environment
Continually keeping abreast of new procedures and implement when necessary
Any other reasonable tasks/duties as the company sees fit
Requirements
What You'll Bring:
Proven experience in sales, preferably in the software or IT sector.
Excellent communication and interpersonal skills, active listening.
Ability to understand and articulate technical product features and benefits.
Strong analytical skills and ability to strategize effectively.
Self-motivated with a results-driven approach.
Methodical thinking and strong organisational skills.
Understanding of sales cycle from account development stage, first meetings, following up.
Proficiency in CRM software and Microsoft Office Suite.
Other information
Benefits:
Attractive salary plus uncapped commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is a mix of home working and office-based days, candidates should therefore live within reasonable commutable distance of our Newbury office. Working hours 9.00am – 5.30pm Monday to Friday.
Please note: We are unable to offer sponsorship or relocation for this role
23/03/2026
Full time
Position
At QBS, we’re not just moving software, we’re transforming the way it’s delivered.
We connect software publishers and resellers through one smart, seamless, scalable platform that powers growth for both sides of the tech economy.
With 35+ years in the software channel, we’ve mastered the art of:
Removing complexity
Accelerating go-to-market
Unlocking growth potential
We operate in 20+ countries — blending worldwide reach with local expertise so businesses can succeed in today’s fast-moving software market.
Our ecosystem gives:
Resellers (VARs, MSPs)→ instant access to 12,000+ software solutions
Software publishers→ friction-free channel activation & market expansion
As a Business Development Executive at our Newbury Office you will:
Driving sales of allocated products through various channels.
Developing and implementing sales strategies to achieve sales targets.
Building and maintaining strong relationships with new and existing clients, understanding their needs and providing customised solutions.
Book call appointments/Teams meetings for colleagues
Developing a deep understanding of products and services to effectively communicate benefits and features to clients and partners.
Conducting market analysis to identify new sales opportunities, position the allocated products and stay abreast of industry trends.
Working closely with the marketing team to develop and implement effective sales and marketing strategies.
Qualify prospects generated by external campaigns, introducing new vendors and assisting partners with lead creation.
Book, host and attend online demos with vendors
Onboard new partners, complete introduction, assist with set up
Regularly reporting on sales activities and progress against targets and KPIs to management.
Providing training and support to resellers and system houses as well as colleagues within QBS on allocated products.
Ensure all communications and response times to customers are prompt and timely and professional
Proactively cold call new customers, effectively profile to create new partners
Accurately generate quotes, follow up/chase/negotiate/revise/close
Following up on actions to close and process orders
Ensure you achieve your targets and monitor pipeline
Ensure that you utilise the CRM/ERP to record information
Being aware of the department’s procedures and the company’s quality policy
Working within a team and keep a pleasant working environment
Continually keeping abreast of new procedures and implement when necessary
Any other reasonable tasks/duties as the company sees fit
Requirements
What You'll Bring:
Proven experience in sales, preferably in the software or IT sector.
Excellent communication and interpersonal skills, active listening.
Ability to understand and articulate technical product features and benefits.
Strong analytical skills and ability to strategize effectively.
Self-motivated with a results-driven approach.
Methodical thinking and strong organisational skills.
Understanding of sales cycle from account development stage, first meetings, following up.
Proficiency in CRM software and Microsoft Office Suite.
Other information
Benefits:
Attractive salary plus uncapped commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is a mix of home working and office-based days, candidates should therefore live within reasonable commutable distance of our Newbury office. Working hours 9.00am – 5.30pm Monday to Friday.
Please note: We are unable to offer sponsorship or relocation for this role
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Position
Why this Role Exists
To capitalise on a growing market opportunity in the UK, QBS is seeking an experienced software sales professional to drive our ISV portfolio into the UK reseller community, expand our market presence, and find ways to deliver exceptional value to partners and customers.
What You’ll Be Doing
Develop and execute a sales plan to achieve revenue and profit targets for the UK reseller channel.
Identify, engage, and secure new business opportunities in the top 25 resellers
Build and maintain strong relationships with key reseller partners and vendors.
Present and position the QBS software portfolio in the Reseller Channel
Developing and managing the pipeline, forecasts, and reporting, ensuring accurate and timely data.
Collaborate with marketing, operations, and product teams to deliver world-class partner experiences.
Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners.
Ensure operational excellence, such as disciplined CRM usage
What Success Looks Like
Achieving or exceeding UK reseller revenue and profit targets.
Growing market share with top reseller partners and vendors
Developing a high-performing, engaged partner network.
Delivering outstanding partner satisfaction and revenue growth and revenue retention.
Launching and activating vendor partnerships in the UK reseller market.
Requirements
What You’ll Bring
Experience
5+ years’ experience in software sales, preferably with a focus on the UK reseller/channel market.
Proven track record of exceeding sales targets and building commercial relationships at all levels of the partner's commercial organisation.
Market knowledge
Deep understanding of the UK software marketplace and reseller ecosystem.
Core Skills
Strong commercial acumen, negotiation, and communication skills.
Experience with channel sales, vendor management, and enterprise customer engagement.
Experience with both long tail software sales and enterprise reseller engagement.
Proficiency with CRM systems and sales reporting tools.
Preferred Qualifications
Bachelor’s degree in business, management, or equivalent industry experience
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is hybrid/office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
To capitalise on a growing market opportunity in the UK, QBS is seeking an experienced software sales professional to drive our ISV portfolio into the UK reseller community, expand our market presence, and find ways to deliver exceptional value to partners and customers.
What You’ll Be Doing
Develop and execute a sales plan to achieve revenue and profit targets for the UK reseller channel.
Identify, engage, and secure new business opportunities in the top 25 resellers
Build and maintain strong relationships with key reseller partners and vendors.
Present and position the QBS software portfolio in the Reseller Channel
Developing and managing the pipeline, forecasts, and reporting, ensuring accurate and timely data.
Collaborate with marketing, operations, and product teams to deliver world-class partner experiences.
Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners.
Ensure operational excellence, such as disciplined CRM usage
What Success Looks Like
Achieving or exceeding UK reseller revenue and profit targets.
Growing market share with top reseller partners and vendors
Developing a high-performing, engaged partner network.
Delivering outstanding partner satisfaction and revenue growth and revenue retention.
Launching and activating vendor partnerships in the UK reseller market.
Requirements
What You’ll Bring
Experience
5+ years’ experience in software sales, preferably with a focus on the UK reseller/channel market.
Proven track record of exceeding sales targets and building commercial relationships at all levels of the partner's commercial organisation.
Market knowledge
Deep understanding of the UK software marketplace and reseller ecosystem.
Core Skills
Strong commercial acumen, negotiation, and communication skills.
Experience with channel sales, vendor management, and enterprise customer engagement.
Experience with both long tail software sales and enterprise reseller engagement.
Proficiency with CRM systems and sales reporting tools.
Preferred Qualifications
Bachelor’s degree in business, management, or equivalent industry experience
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is hybrid/office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Sky's Content Technology & Innovation (CT&I) division is re-imagining how great ideas become real value delivered-especially in the day-to-day reality of media operations. To shorten the distance from concept to something on-screen, we're creating an Innovation Technologist role focused on Media Intelligence (video understanding) and Media agent build: rapidly proving how AI can understand, enrich, and automate media workflows, then continuously improving those capabilities in production-like contexts. You'll own the rapid validation pipeline-turning early-stage ideas into crisp technical requirements, shaping lean product scopes, and building hands-on prototypes (2-6 week cycles) that demonstrate real impact across content workflows (e.g., compliance, QC, metadata enrichment, highlight extraction, content discovery, and operational triage). This position is an excellent fit for a recent graduate looking to start a tech career in a brilliant media company. What you'll do: Idea to PoC Translation (Media Ops-first) Partner with Content Innovation leads, Media Operations, Editorial/Creative, and Product/Engineering stakeholders to capture napkin ideas and distil them into testable problem statements grounded in real workflows. Translate high-level goals into user journeys, user stories, acceptance criteria, and measurable PoC success metrics (accuracy, latency, cost, operator time saved, exception rate, confidence/coverage). Define the data and evaluation plan for video understanding use-cases (ground truth, sampling strategy, edge cases, failure taxonomy). Rapid Demo & PoC Delivery (Video Understanding + Agents) Design lightweight scopes centred on the single most persuasive demo that proves or disproves the riskiest assumptions. Build and iterate PoCs in 2-6 week cycles using AI video understanding techniques (multimodal models, speech-to-text, scene/shot detection, OCR, entity/event extraction, semantic search, summarisation, policy/brand checks). Develop agentic workflows that can plan, call tools, and execute multi-step media tasks (e.g., ingest analyse enrich metadata flag risks route exceptions generate operator pack). Assemble thin-slice experiences that integrate into how Media Ops actually works (queues, triage dashboards, operator review loops, audit trails). Own end-to-end delivery: hands-on coding, stitching together cloud services and off-the-shelf components. Continuous Improvement in Media Ops (From demo to durable capability) Instrument PoCs with meaningful telemetry and feedback loops (precision/recall, human override rate, time-to-resolution, drift monitoring). Drive a continuous improvement cycle: error analysis, prompt/model/tool refinement, evaluation set expansion, and operational playbooks. Design for operational realities: robustness, explainability, safety guardrails, cost controls, and graceful degradation when confidence is low. Technical Validation & Storytelling Analyse results and present evidence-based outcomes to stakeholders-what worked, what didn't, why, and what's next. Craft demo narratives that resonate with business leadership and creatives alike; ensure something is always on screen during read-outs (live demo, side-by-side comparisons, operator workflow walkthroughs). What you'll bring: Media intelligence / video understanding foundation: Experience building systems that interpret video and audio (ASR, OCR, vision-language models, content classification, event/entity extraction, semantic retrieval) and translating model outputs into usable operational signals. Agent build undestanding: Familiarity with agent patterns (tool use, planning, orchestration, memory/state, evaluation), and designing human-in-the-loop controls for reliability in operational workflows. Technical depth: Master's degree (or equivalent experience) in Computer Science, Engineering, or related field; strong grasp of GenAI stacks and cloud architectures (AWS/GCP/Azure). Full-stack bias for action: Comfortable moving from API design to UI prototypes to pipelines/DevOps to get a working demo in front of stakeholders quickly. Lean & Agile delivery: Proven use of design thinking, story mapping, Kanban/Scrum in ambiguous environments; ability to cut scope while increasing learning speed. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon . Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
Sky's Content Technology & Innovation (CT&I) division is re-imagining how great ideas become real value delivered-especially in the day-to-day reality of media operations. To shorten the distance from concept to something on-screen, we're creating an Innovation Technologist role focused on Media Intelligence (video understanding) and Media agent build: rapidly proving how AI can understand, enrich, and automate media workflows, then continuously improving those capabilities in production-like contexts. You'll own the rapid validation pipeline-turning early-stage ideas into crisp technical requirements, shaping lean product scopes, and building hands-on prototypes (2-6 week cycles) that demonstrate real impact across content workflows (e.g., compliance, QC, metadata enrichment, highlight extraction, content discovery, and operational triage). This position is an excellent fit for a recent graduate looking to start a tech career in a brilliant media company. What you'll do: Idea to PoC Translation (Media Ops-first) Partner with Content Innovation leads, Media Operations, Editorial/Creative, and Product/Engineering stakeholders to capture napkin ideas and distil them into testable problem statements grounded in real workflows. Translate high-level goals into user journeys, user stories, acceptance criteria, and measurable PoC success metrics (accuracy, latency, cost, operator time saved, exception rate, confidence/coverage). Define the data and evaluation plan for video understanding use-cases (ground truth, sampling strategy, edge cases, failure taxonomy). Rapid Demo & PoC Delivery (Video Understanding + Agents) Design lightweight scopes centred on the single most persuasive demo that proves or disproves the riskiest assumptions. Build and iterate PoCs in 2-6 week cycles using AI video understanding techniques (multimodal models, speech-to-text, scene/shot detection, OCR, entity/event extraction, semantic search, summarisation, policy/brand checks). Develop agentic workflows that can plan, call tools, and execute multi-step media tasks (e.g., ingest analyse enrich metadata flag risks route exceptions generate operator pack). Assemble thin-slice experiences that integrate into how Media Ops actually works (queues, triage dashboards, operator review loops, audit trails). Own end-to-end delivery: hands-on coding, stitching together cloud services and off-the-shelf components. Continuous Improvement in Media Ops (From demo to durable capability) Instrument PoCs with meaningful telemetry and feedback loops (precision/recall, human override rate, time-to-resolution, drift monitoring). Drive a continuous improvement cycle: error analysis, prompt/model/tool refinement, evaluation set expansion, and operational playbooks. Design for operational realities: robustness, explainability, safety guardrails, cost controls, and graceful degradation when confidence is low. Technical Validation & Storytelling Analyse results and present evidence-based outcomes to stakeholders-what worked, what didn't, why, and what's next. Craft demo narratives that resonate with business leadership and creatives alike; ensure something is always on screen during read-outs (live demo, side-by-side comparisons, operator workflow walkthroughs). What you'll bring: Media intelligence / video understanding foundation: Experience building systems that interpret video and audio (ASR, OCR, vision-language models, content classification, event/entity extraction, semantic retrieval) and translating model outputs into usable operational signals. Agent build undestanding: Familiarity with agent patterns (tool use, planning, orchestration, memory/state, evaluation), and designing human-in-the-loop controls for reliability in operational workflows. Technical depth: Master's degree (or equivalent experience) in Computer Science, Engineering, or related field; strong grasp of GenAI stacks and cloud architectures (AWS/GCP/Azure). Full-stack bias for action: Comfortable moving from API design to UI prototypes to pipelines/DevOps to get a working demo in front of stakeholders quickly. Lean & Agile delivery: Proven use of design thinking, story mapping, Kanban/Scrum in ambiguous environments; ability to cut scope while increasing learning speed. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon . Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky's Content Technology & Innovation (CT&I) division is re-imagining how great ideas become real value delivered-especially in the day-to-day reality of media operations. To shorten the distance from concept to something on-screen, we're creating an Innovation Technologist role focused on Media Intelligence (video understanding) and Media agent build: rapidly proving how AI can understand, enrich, and automate media workflows, then continuously improving those capabilities in production-like contexts. You'll own the rapid validation pipeline-turning early-stage ideas into crisp technical requirements, shaping lean product scopes, and building hands-on prototypes (2-6 week cycles) that demonstrate real impact across content workflows (e.g., compliance, QC, metadata enrichment, highlight extraction, content discovery, and operational triage). This position is an excellent fit for a recent graduate looking to start a tech career in a brilliant media company. What you'll do: Idea to PoC Translation (Media Ops-first) Partner with Content Innovation leads, Media Operations, Editorial/Creative, and Product/Engineering stakeholders to capture napkin ideas and distil them into testable problem statements grounded in real workflows. Translate high-level goals into user journeys, user stories, acceptance criteria, and measurable PoC success metrics (accuracy, latency, cost, operator time saved, exception rate, confidence/coverage). Define the data and evaluation plan for video understanding use-cases (ground truth, sampling strategy, edge cases, failure taxonomy). Rapid Demo & PoC Delivery (Video Understanding + Agents) Design lightweight scopes centred on the single most persuasive demo that proves or disproves the riskiest assumptions. Build and iterate PoCs in 2-6 week cycles using AI video understanding techniques (multimodal models, speech-to-text, scene/shot detection, OCR, entity/event extraction, semantic search, summarisation, policy/brand checks). Develop agentic workflows that can plan, call tools, and execute multi-step media tasks (e.g., ingest analyse enrich metadata flag risks route exceptions generate operator pack). Assemble thin-slice experiences that integrate into how Media Ops actually works (queues, triage dashboards, operator review loops, audit trails). Own end-to-end delivery: hands-on coding, stitching together cloud services and off-the-shelf components. Continuous Improvement in Media Ops (From demo to durable capability) Instrument PoCs with meaningful telemetry and feedback loops (precision/recall, human override rate, time-to-resolution, drift monitoring). Drive a continuous improvement cycle: error analysis, prompt/model/tool refinement, evaluation set expansion, and operational playbooks. Design for operational realities: robustness, explainability, safety guardrails, cost controls, and graceful degradation when confidence is low. Technical Validation & Storytelling Analyse results and present evidence-based outcomes to stakeholders-what worked, what didn't, why, and what's next. Craft demo narratives that resonate with business leadership and creatives alike; ensure something is always on screen during read-outs (live demo, side-by-side comparisons, operator workflow walkthroughs). What you'll bring: Media intelligence / video understanding foundation: Experience building systems that interpret video and audio (ASR, OCR, vision-language models, content classification, event/entity extraction, semantic retrieval) and translating model outputs into usable operational signals. Agent build undestanding: Familiarity with agent patterns (tool use, planning, orchestration, memory/state, evaluation), and designing human-in-the-loop controls for reliability in operational workflows. Technical depth: Master's degree (or equivalent experience) in Computer Science, Engineering, or related field; strong grasp of GenAI stacks and cloud architectures (AWS/GCP/Azure). Full-stack bias for action: Comfortable moving from API design to UI prototypes to pipelines/DevOps to get a working demo in front of stakeholders quickly. Lean & Agile delivery: Proven use of design thinking, story mapping, Kanban/Scrum in ambiguous environments; ability to cut scope while increasing learning speed. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon . Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
Sky's Content Technology & Innovation (CT&I) division is re-imagining how great ideas become real value delivered-especially in the day-to-day reality of media operations. To shorten the distance from concept to something on-screen, we're creating an Innovation Technologist role focused on Media Intelligence (video understanding) and Media agent build: rapidly proving how AI can understand, enrich, and automate media workflows, then continuously improving those capabilities in production-like contexts. You'll own the rapid validation pipeline-turning early-stage ideas into crisp technical requirements, shaping lean product scopes, and building hands-on prototypes (2-6 week cycles) that demonstrate real impact across content workflows (e.g., compliance, QC, metadata enrichment, highlight extraction, content discovery, and operational triage). This position is an excellent fit for a recent graduate looking to start a tech career in a brilliant media company. What you'll do: Idea to PoC Translation (Media Ops-first) Partner with Content Innovation leads, Media Operations, Editorial/Creative, and Product/Engineering stakeholders to capture napkin ideas and distil them into testable problem statements grounded in real workflows. Translate high-level goals into user journeys, user stories, acceptance criteria, and measurable PoC success metrics (accuracy, latency, cost, operator time saved, exception rate, confidence/coverage). Define the data and evaluation plan for video understanding use-cases (ground truth, sampling strategy, edge cases, failure taxonomy). Rapid Demo & PoC Delivery (Video Understanding + Agents) Design lightweight scopes centred on the single most persuasive demo that proves or disproves the riskiest assumptions. Build and iterate PoCs in 2-6 week cycles using AI video understanding techniques (multimodal models, speech-to-text, scene/shot detection, OCR, entity/event extraction, semantic search, summarisation, policy/brand checks). Develop agentic workflows that can plan, call tools, and execute multi-step media tasks (e.g., ingest analyse enrich metadata flag risks route exceptions generate operator pack). Assemble thin-slice experiences that integrate into how Media Ops actually works (queues, triage dashboards, operator review loops, audit trails). Own end-to-end delivery: hands-on coding, stitching together cloud services and off-the-shelf components. Continuous Improvement in Media Ops (From demo to durable capability) Instrument PoCs with meaningful telemetry and feedback loops (precision/recall, human override rate, time-to-resolution, drift monitoring). Drive a continuous improvement cycle: error analysis, prompt/model/tool refinement, evaluation set expansion, and operational playbooks. Design for operational realities: robustness, explainability, safety guardrails, cost controls, and graceful degradation when confidence is low. Technical Validation & Storytelling Analyse results and present evidence-based outcomes to stakeholders-what worked, what didn't, why, and what's next. Craft demo narratives that resonate with business leadership and creatives alike; ensure something is always on screen during read-outs (live demo, side-by-side comparisons, operator workflow walkthroughs). What you'll bring: Media intelligence / video understanding foundation: Experience building systems that interpret video and audio (ASR, OCR, vision-language models, content classification, event/entity extraction, semantic retrieval) and translating model outputs into usable operational signals. Agent build undestanding: Familiarity with agent patterns (tool use, planning, orchestration, memory/state, evaluation), and designing human-in-the-loop controls for reliability in operational workflows. Technical depth: Master's degree (or equivalent experience) in Computer Science, Engineering, or related field; strong grasp of GenAI stacks and cloud architectures (AWS/GCP/Azure). Full-stack bias for action: Comfortable moving from API design to UI prototypes to pipelines/DevOps to get a working demo in front of stakeholders quickly. Lean & Agile delivery: Proven use of design thinking, story mapping, Kanban/Scrum in ambiguous environments; ability to cut scope while increasing learning speed. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon . Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Among your responsibilities, you will: Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products Develop Gen AI products to develop scalable high performance enterprise products along with broader squad Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs 6+ years of hands-on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks 1+years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs Highly curious technically to evaluate & test new technologies in Gen AI space Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines Experience with leveraging, training and fine-tuning Foundation Models including multimodal inputs and outputs Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex) Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re-rankers etc.), Expertise in implementing RAG systems that combine knowledge bases Experience with multi-agent frameworks/systems and an understanding of multi-agent systems and their applications in complex problem-solving scenarios Experience in working with variety of data bases (SQL, no SQL) , APIs & microservices development Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products Experience in constructing and querying knowledge graphs including graph-based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have Excellent communication skills, with the ability to explain complex technical concepts to various audiences Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
02/04/2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Among your responsibilities, you will: Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products Develop Gen AI products to develop scalable high performance enterprise products along with broader squad Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs 6+ years of hands-on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks 1+years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs Highly curious technically to evaluate & test new technologies in Gen AI space Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines Experience with leveraging, training and fine-tuning Foundation Models including multimodal inputs and outputs Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex) Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re-rankers etc.), Expertise in implementing RAG systems that combine knowledge bases Experience with multi-agent frameworks/systems and an understanding of multi-agent systems and their applications in complex problem-solving scenarios Experience in working with variety of data bases (SQL, no SQL) , APIs & microservices development Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products Experience in constructing and querying knowledge graphs including graph-based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have Excellent communication skills, with the ability to explain complex technical concepts to various audiences Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Head of PMO Devon (Hybrid-working - minimum x2 days on site) c£80,000 to £85,000 per year 25 days holiday plus bank holidays, Healthcare, Bonus, Pension etc. Skills and Experience: You will need to of been in a similar senior leadership role with experience in product, programme or technology delivery. Track record of leading and mentoring managers and overseeing complex, cross-functional portfolios and projects including transformation. Extensive experience delivering software products to scope, time, budget and quality. Strong stakeholder and communication skills, including executive-level reporting and influence. Sharp analytical thinking and ability to make structured, data-informed decisions. Background in agile methodologies and modern delivery frameworks. Strong focus on governance frameworks and making sure there delivered on time and within budget. Familiarity with ISO 9001 or ISO 27001. Prior experience in PMO leadership, transformation or product portfolio management. The Opportunity: My client an exciting South West based business based in the heart of Devon are currently looking for a Head of PMO where you will be required to deliver exceptional leadership and guidance to portfolio and projects including transformation projects. This role will sit at the heart of their technology function and is a high-impact, high-visibility, senior role. You will become the critical link between the clients' strategic ambitions and what gets built and delivered, working directly with the Executive Management team to ensure their technology portfolio is aligned, prioritised and executed to a consistently high standard. In this position, you will be required to lead a high-performing, multi-disciplinary team covering Product Management, Project Delivery and Quality Assurance. Applications: Please contact John here at ISR Recruitment for further information on our highly respected client and how you can become a part of their success story working as part of the PMO and Technical Delivery team based out of their offices in Devon?
02/04/2026
Full time
Head of PMO Devon (Hybrid-working - minimum x2 days on site) c£80,000 to £85,000 per year 25 days holiday plus bank holidays, Healthcare, Bonus, Pension etc. Skills and Experience: You will need to of been in a similar senior leadership role with experience in product, programme or technology delivery. Track record of leading and mentoring managers and overseeing complex, cross-functional portfolios and projects including transformation. Extensive experience delivering software products to scope, time, budget and quality. Strong stakeholder and communication skills, including executive-level reporting and influence. Sharp analytical thinking and ability to make structured, data-informed decisions. Background in agile methodologies and modern delivery frameworks. Strong focus on governance frameworks and making sure there delivered on time and within budget. Familiarity with ISO 9001 or ISO 27001. Prior experience in PMO leadership, transformation or product portfolio management. The Opportunity: My client an exciting South West based business based in the heart of Devon are currently looking for a Head of PMO where you will be required to deliver exceptional leadership and guidance to portfolio and projects including transformation projects. This role will sit at the heart of their technology function and is a high-impact, high-visibility, senior role. You will become the critical link between the clients' strategic ambitions and what gets built and delivered, working directly with the Executive Management team to ensure their technology portfolio is aligned, prioritised and executed to a consistently high standard. In this position, you will be required to lead a high-performing, multi-disciplinary team covering Product Management, Project Delivery and Quality Assurance. Applications: Please contact John here at ISR Recruitment for further information on our highly respected client and how you can become a part of their success story working as part of the PMO and Technical Delivery team based out of their offices in Devon?
Senior Platform Engineer (Azure) Manchester or London (Hybrid) £90,% Bonus Excellent Benefits Build the Platform That Powers Data We're hiring a Senior Data Platform Engineer to help design and operate a secure, scalable enterprise data platform supporting advanced analytics and business intelligence. Important: This is fundamentally a Platform Engineering role. You'll focus on infrastructure, automation, and platform reliability , rather than building data pipelines. We do welcome candidates from data engineering backgrounds- provided you bring strong platform engineering experience , particularly with Infrastructure as Code (e.g. Terraform), CI/CD, and cloud platform design . What You'll Be Doing Designing and delivering robust, automated Azure & Snowflake platform components Building and maintaining Infrastructure as Code (Terraform) across environments Creating and optimising CI/CD pipelines (Azure DevOps, GitHub Actions) Implementing observability practices (logging, monitoring, alerting) Ensuring platform security, scalability, and performance Collaborating with architects and senior engineers on platform standards Mentoring engineers and promoting engineering best practices What We're Looking For Strong experience in Platform Engineering (not just data pipeline development) Expertise in Azure-based environments and/or Snowflake Hands-on experience with Terraform or similar IaC tooling Proven ability to build and manage CI/CD pipelines Solid understanding of cloud security and observability Scripting skills (PowerShell, Bash, Python) Strong communicator with experience working across teams Ideal Backgrounds Platform Engineers working in data environments DevOps/Platform Engineers with exposure to data platforms Data Engineers who have moved into platform, IaC, or DevOps-focused roles Why Join? £90,% bonus Hybrid working (Manchester or London) High-impact role in a mission-driven setting Opportunity to shape and influence a modern data platform Strong engineering culture with a focus on automation and best practice
02/04/2026
Full time
Senior Platform Engineer (Azure) Manchester or London (Hybrid) £90,% Bonus Excellent Benefits Build the Platform That Powers Data We're hiring a Senior Data Platform Engineer to help design and operate a secure, scalable enterprise data platform supporting advanced analytics and business intelligence. Important: This is fundamentally a Platform Engineering role. You'll focus on infrastructure, automation, and platform reliability , rather than building data pipelines. We do welcome candidates from data engineering backgrounds- provided you bring strong platform engineering experience , particularly with Infrastructure as Code (e.g. Terraform), CI/CD, and cloud platform design . What You'll Be Doing Designing and delivering robust, automated Azure & Snowflake platform components Building and maintaining Infrastructure as Code (Terraform) across environments Creating and optimising CI/CD pipelines (Azure DevOps, GitHub Actions) Implementing observability practices (logging, monitoring, alerting) Ensuring platform security, scalability, and performance Collaborating with architects and senior engineers on platform standards Mentoring engineers and promoting engineering best practices What We're Looking For Strong experience in Platform Engineering (not just data pipeline development) Expertise in Azure-based environments and/or Snowflake Hands-on experience with Terraform or similar IaC tooling Proven ability to build and manage CI/CD pipelines Solid understanding of cloud security and observability Scripting skills (PowerShell, Bash, Python) Strong communicator with experience working across teams Ideal Backgrounds Platform Engineers working in data environments DevOps/Platform Engineers with exposure to data platforms Data Engineers who have moved into platform, IaC, or DevOps-focused roles Why Join? £90,% bonus Hybrid working (Manchester or London) High-impact role in a mission-driven setting Opportunity to shape and influence a modern data platform Strong engineering culture with a focus on automation and best practice
