24 jobs found

Cloud Operations Engineer (AWS or Azure) - Cheltenham (3 days Office Based) About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: We are looking for an experienced, hands on Cloud Operations Engineer to join the team responsible for the availability, security, resilience, and performance of our AWS hosted infrastructure. This is a strictly hands on, operational role focused on keeping our production environments stable, secure, and performant. You will operate as a core technical practitioner, balancing day to day BAU operations and infrastructure changes with continuous improvements to our resilience, automation, monitoring, and security posture. If you thrive in a busy environment, enjoy collaborating with development and security teams, and have a strong bias toward operational discipline, we want to hear from you. About you: AWS Expertise: Proven hands on experience managing AWS hosted production environments, particularly compute (EC2, ECS), Application Load Balancers (ALB), and networking (VPCs, Security Groups, routing). Core Infrastructure Skills: Strong technical competency in Windows Server administration and foundational networking/load balancing principles. SQL Server Experience: Operational support knowledge of Microsoft SQL Server (Note: This is not a DBA role, but requires comfort with basic triage and monitoring). Automation & CI/CD: Hands on experience executing, supporting, and troubleshooting CI/CD pipelines and infrastructure automation issues. Observability Tooling: Proficiency with monitoring systems like Datadog, Amazon CloudWatch, AWS X Ray, or similar tools. Process Driven Mindset: A highly disciplined approach to change management, access control, and operational governance, ideally within a regulated environment. What will you be doing? Infrastructure Management: Operate and support our AWS production and non production environments, focusing heavily on compute services (EC2, ECS), VPC Networking, and storage. Incident Response & Triage: Act as the 1st and 2nd line of defense for platform/application issues. Participate in an out of hours on call rotation for P1/P2 incidents and scheduled deployments. Change & Release Support: Execute approved infrastructure changes following strict security controls. Support delivery teams with automated deployments and troubleshoot failed or degraded CI/CD releases. Database Support: Provide operational support for Microsoft SQL Server (health checks, job monitoring, basic triage, backup verification) and collaborate with DBA teams for deeper optimizations. Monitoring & Observability: Own and optimize monitoring tools (Datadog, CloudWatch, AWS X Ray) to catch genuine service impacting issues while reducing alert fatigue. Security & Compliance: Assess and remediate vulnerabilities, assist with compliance audits (ISO, regulatory assurance), and contribute to incident post mortems. Disaster Recovery: Support resilience activities, including failover testing, game days, and the validation of recovery runbooks. What We Offer: Hybrid workingWe operate on a hybrid model that is primarily office based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future Family friendly policies Our enhanced family friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centres nationwide. Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.

We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment. Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients' operational, regulatory, and security requirements. We leverage cutting edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. Key Responsibilities Technical Support Provide advanced Level 3 support for hardware, software, network, and infrastructure related issues. Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams. Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments. Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services. Manage Windows Server environments, Group Policies, file services, and user administration. Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity. Ensure backups, disaster recovery processes, and security controls are operating effectively. Maintain technical documentation and contribute to the knowledge base. Leadership & Team Support Mentor and provide technical guidance to 1st and 2nd Line support engineers Assist with ticket prioritisation, workload management, and escalation procedures. Support onboarding and training of new team members. Promote best practices in customer service, troubleshooting, and IT operations. Collaborate with management on service improvements and IT projects Projects & Continuous Improvement Participate in infrastructure upgrades, system migrations, and cloud adoption projects. Identify recurring issues and implement long term solutions. Recommend improvements to systems, processes, and security controls. Support IT audits, compliance requirements, and cybersecurity initiatives. Experience Minimum 10 years' experience in IT support or systems administration. Strong knowledge of: Microsoft 365 Administration Microsoft Exchange Online Microsoft SharePoint Online Microsoft Entra ID Microsoft Azure Microsoft Windows Server Administration Microsoft Active Directory and Group Policy Virtualisation technologies (VMware and/ or Hyper V) Endpoint security and device management Backup and disaster recovery solutions Networking (TCP/IP, DNS, DHCP, VPN, VLANs) Network switching and Wi Fi (Aruba) Network Security (SonicWALL) Proven experience troubleshooting complex technical issues. Excellent communication and customer service skills. Ability to work independently and manage multiple priorities. Desirable Qualifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: AI Business Professional Microsoft Certified: Copilot and Agent Administration Fundamentals ITIL Foundation Certification. CompTIA Network+, Security+, or equivalent. Experience with cybersecurity frameworks and best practices. Skills Ability to work independently and as a member of a team. Excellent interpersonal and communication skills and effective report writing skills. Flexible approach to work according to the needs of the organisation and excellent organisational skills. Confident in using IT applications. Attention to detail and good timekeeping. Ability to demonstrate high levels of attention to detail. Benefits Salary negotiable 25 days annual holiday + bank holidays Company pension scheme (after the qualifying period) Private Health Care (after 1 year of completed service) Private Life Insurance Great working environment with a young and passionate team Part of a company which strives to invest in People (training, wellbeing programs) Working hours: 37.5 hours per week

11629 £30k per year Fordway -1st Line IT Support Analyst Fordway is anIT managed services and consultancy firmbased in Godalming. Founded in 1991, they specialise in helping mid sized enterprises and the UK public sector accelerate their digital transformation, optimise IT budgets, and manage complex IT environments. Overview Fordway are hiring for a Level 1 Service Desk Engineer to join their growing support team. This is a primarily remote role within a Level 0, Level 1, and Level 2 support structure. The Level 1 team handles the majority of incoming technical support requests, ranging from end user issues to more complex troubleshooting. The role suits someone who is customer focused, technically curious, and motivated to develop a long term career in IT within a fast paced managed services environment. Fordway place strong emphasis on attitude, collaboration, problem solving, and customer service as well as technical ability. Key Selling Points Remote first role with structured monthly office attendance Strong exposure to Microsoft Cloud and enterprise environments Hands on technical development opportunities Mix of remote, office based, and onsite customer support Strong career progression opportunity Location & Working Pattern Home based (UK) Must be commutable to Godalming, Surrey (GU7) Fordway office is based in Godalming Mandatory office attendance: 1 week per month During office weeks, engineers gain hands on experience including builds, imaging, and collaboration with senior engineers. Customer Site Requirement Key customer site located near Heathrow Candidates must also be commutable to Heathrow Occasional onsite visits required for support, troubleshooting, and installations Shift Pattern 37.5 hours per week, Monday Friday (rotating shifts): Early: 07:00 - 15:30 Mid: 09:00 - 17:30 Late: 10:30 - 19:00 Shift flexibility is essential. Role Responsibilities Provide remote end user IT support via phone and remote tools Troubleshoot Windows, Microsoft 365, devices, printers, and networking issues Manage and resolve tickets with clear documentation Escalate to 2nd/3rd line support where required Support user and device administration (M365, Entra ID, Intune) Assist with onsite support and project activities Maintain knowledge base documentation Support SLA adherence and service quality standards Identify and escalat potential security incidents Technical Environment Microsoft Windows Desktop & Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Desktop, mobile, printer and hardware troubleshooting Candidate Profile Fordway are looking for someone who is: Self motivated and proactive Strong in customer service and communication Logical and structured in troubleshooting Comfortable working independently in a remote environment Collaborative and adaptable Keen to develop a long term IT career This role suits someone who enjoys variety, problem solving, and exposure to different technologies and customers. Essential Experience Minimum 3 years' experience in IT Service Desk / Support role Experience providing remote and onsite support Strong Microsoft 365 support experience Experience with device management and troubleshooting Understanding of SLAs, KPIs, and ticketing processes Desirable Certifications AZ 900 MS 900 SC 900 MD 102 AZ 104 ITIL Foundation Security Clearance SC clearance may also be required if successful Benefits 25 days holiday + bank holidays (rising to 28 with service) Private medical insurance Life assurance (4x salary) Pension matched up to 5% Holiday buy scheme (up to 1 additional week) Homeworking allowance (£300 setup + £100 annually) Paid charity day Dog friendly office with free parking Techscheme & Cyclescheme Quarterly company funded training lunches Key Screening Checklist Confirm candidates: Can work rotating shifts Are commutable to Godalming (office) Can attend office 1 week per month Are commutable to Heathrow (customer site) Are open to occasional onsite visits Have strong Microsoft 365 support experience Have at least 3 years IT support experience Are permanent only (no contractors) Can pass BPSS / SC clearance checks Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

Advanced Resource Managers Ltd. seeks a Customer Service Engineer to deliver second-line technical support for public safety clients across the UK. You will implement and maintain Control Room Solutions, diagnosing faults and driving incidents to resolution while working with teams in the UK, Vienna and Turin. You will handle enterprise and cloud-based environments, utilize MS servers, SQL, virtualization, and networking tools, and contribute to continuous product improvements through feedback

Job Description Help Keep People Connected, Productive and Supported At DXC Technology, we help organisations around the world deliver reliable, secure, and modern workplace technology experiences. We're looking for a customer-focused Desktop Engineer to join our team based in Luton where you will be providing 2nd Line support across a diverse and evolving technology environment. This is an excellent opportunity for someone with strong desktop support experience who enjoys troubleshooting technical issues, supporting end users, and developing their skills across modern workplace technologies. You'll work alongside experienced infrastructure, service desk, and engineering teams, supporting critical IT services while contributing to projects that improve the user experience and modernise workplace technology. We're passionate about building diverse and inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the recruitment process. Due to security requirements, we can only consider sole British Nationals. The Role As a Desktop Engineer, you'll provide 2nd Line technical support to users across a range of desktop, device, and infrastructure technologies. You will be responsible for resolving technical incidents, diagnosing more complex issues escalated from the Service Desk, and supporting the delivery of workplace technology improvements. This role offers exposure to a broad technology landscape, making it ideal for someone looking to develop their career. What You'll Be Doing Provide 2nd Line support for desktop, laptop, mobile device, and end-user technology issues. Investigate, troubleshoot, and resolve hardware, software, application, and connectivity incidents. Support Microsoft Windows environments, Microsoft 365 applications, Active Directory, and collaboration tools. Manage user accounts, permissions, device configurations, and access requests. Work closely with Service Desk teams to resolve escalated incidents and service requests. Assist with device deployments, hardware refreshes, software installations, and system upgrades. Support workplace technologies including Modern Device Management and endpoint security solutions. Monitor system performance and proactively identify potential issues. Contribute to infrastructure and end-user technology projects. Maintain accurate documentation, knowledge articles, and incident records. Follow established ITIL processes and best practices to ensure excellent service delivery. Collaborate with colleagues across infrastructure, networking, security, and cloud teams to resolve complex technical issues. What We're Looking For We're seeking someone who combines strong technical troubleshooting skills with a genuine passion for delivering excellent customer service. You will enjoy solving problems, working collaboratively, and continuously developing your technical knowledge. Essential Experience Previous experience in a Desktop Support, IT Support, Service Desk, End User Computing (EUC), or 2nd Line Support role. Strong troubleshooting and problem solving skills across desktop and workplace technologies. Experience supporting Microsoft Windows operating systems and Microsoft 365 applications. Knowledge of Active Directory, user administration, and endpoint management. Experience supporting hardware, software, peripherals, and mobile devices. Strong customer service and communication skills. Ability to manage multiple priorities in a fast paced support environment. Experience documenting incidents, resolutions, and technical procedures. Desirable Experience Experience with Microsoft Intune, Autopilot, or Modern Device Management solutions. Exposure to Azure Active Directory (Entra ID) and cloud based workplace technologies. Familiarity with endpoint security and vulnerability management tools. Understanding of ITIL service management principles. Experience supporting enterprise scale environments. Knowledge of networking fundamentals and troubleshooting. Experience working within infrastructure or end user services teams. Certifications (Desirable) CompTIA A+ CompTIA Security+ Microsoft Modern Desktop Administrator Microsoft Endpoint Administrator Cisco CCENT or equivalent AWS or Azure certifications Why Join DXC? At DXC, you'll be part of a global technology organisation supporting some of the world's most recognised businesses and public sector organisations. You'll have the opportunity to work with modern technologies, develop your technical skills, and build a rewarding career within infrastructure and end user services. We offer a collaborative and supportive working environment where continuous learning is encouraged, and where your contribution directly impacts the experience of our customers and end users. In addition, DXC provides a competitive salary and benefits package, including pension, private medical cover, wellbeing initiatives, and opportunities for professional development and certification. If you're passionate about technology, enjoy helping people, and want to build your career with a global technology leader, we'd love to hear from you. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Cloud Engineer (AWS) Location: London, UK Cloudscaler are based in Central London, with customers across the UK. Travel to our customer sites is required, the frequency of which will vary from customer-to-customer up to 3 days per week onsite. The customer that these vacancies are signposted for requires an onsite presence of 1 day every 2 weeks in Bath. Salary: £45,000 - £70,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. Due to the nature of this project we are only able to accept UK based applicants for this role About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for AWS Cloud Engineers ideally with AWS Landing Zone experience who have built, tested packaged, deployed and operated AWS platforms. You may also have an understanding of the challenges of managing a multi-tenant platform and how SRE principles can be applied. Experience building AWS resources using Terraform or other IaC, competent in Python for Lambda development Understands the Shared Responsibility model, the key challenges when using AWS and its benefits vs on prem Build, deploy and operate containers (ideally Docker) Appreciation of AWS/cloud shared security model, can create Security Guardrails (SCP, Config, etc.) Knowledge of platform engineering concepts and the difference between platform and DevOps Understands of the challenges of operating services in a production environment Experience with AWS security services A deep understanding and experience of building, testing, packaging, releasing, and deploying code and services within a team-based environment Kubernetes experience What you'll be doing You will be working closely with our customers' stakeholders, advising them through complex cloud transformations. You'll be workign along side Senior and Principal engineers as well as using your experience and expertise to deliver best-in-class AWS platforms, operating models and security models. Building, testing, packaging, deploying and operating cloud platforms alongside shared platform tooling within AWS environments Automating the build of infrastructure resources within AWS Packaging services into AMIs, Docker containers or Serverless deployments Creating IaC using Terraform Delivering platform improvements and new tools Building AWS resources using infrastructure as code using Terraform (or CloudFormation) and Packer Delivering within an agile environment Kubernetes administration Benefits Discretionary bonus Discretionary security clearance bonus for those holding certain clearance Periodic offer of share options schemes 25 days' annual leave 5 additional days per year towards training, certifications, or charity work Option to buy additional annual leave up to 5 days per year Public holidays opt-out scheme, the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Certifications and training expensed Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Pension auto-enrolment and contribution Employee referral scheme Client referral scheme Cycle to work scheme Travel expenses policy Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our engineering team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.

Senior Cloud Engineer (AWS) - (Multiple) Location: Central London - Hybrid - circa 3 days onsite in Central London Salary: £70,000 - £95,000 Defence/SC Clearance Requirements Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. Due to the nature of this project we are only able to accept UK based applicants for this role About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for Senior AWS Engineers with AWS Landing Zone experience who have built, tested packaged, deployed and operated enterprise-scale AWS platforms, along with understanding the challenges of managing a multi-tenant platform and how SRE principles can be applied. We are also looking for experience of building AWS Landing Zones with a strong understanding of the benefits to our customers of using a centralised platform, along with understanding some of the common challenges. What you'll be doing Working with a wide range of AWS services to build best-in-class solutions for our customers Building AWS resources using Terraform Building solutions to mitigate some of the key security risks that are present when operating in the cloud Operating cloud platforms at scale within highly regulated environments Working with continuous integration / continuous delivery pipelines Benefits Discretionary bonus Discretionary security clearance bonus for those holding certain clearance Discretionary utilisation bonus Periodic offer of share options schemes 25 days' annual leave 5 additional days per year towards training, certifications, or charity work Option to buy additional annual leave up to 5 days per year Public holidays opt-out scheme, the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Certifications and training expensed Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Pension auto-enrolment and contribution Employee referral scheme Client referral scheme Cycle to work scheme Travel expenses policy Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our engineering team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.

Join Our Client as a DV Cleared 3rd Line Storage & PKI Support Engineer in Basingstoke 6 months with possible extension Rate: Up to £500 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you an experienced IT professional with a passion for supporting high-security government systems? Our client, a reputable organisation committed to building trust through innovation, is seeking a dedicated 3rd Line Storage & PKI Support Engineer to join their dynamic team in Basingstoke. What you'll be doing: Providing expert support for storage solutions (Dell Avamar, Data Domain) and Public Key Infrastructure (PKI) systems (Microsoft, Thales) Responding to escalations from 2nd Line and managing incidents via the Incident Process Supporting and maintaining PKI and storage solutions, including travel to other sites Conducting readiness assessments for new releases and producing detailed documentation Monitoring systems using Event Management tools (e.g., SCOM) and executing planned activities through Change Management processes Supporting backup and storage operations, ensuring system integrity and security What you'll bring: Experience with storage solutions such as Dell Avamar & Data Domain Knowledge of Public Key Technologies (Microsoft, Thales) Familiarity with Cloud Infrastructure Storage and VMware cloud technologies Understanding of ITSM processes and server administration (e.g., Windows Server) Proficiency with Event Management tools (e.g., SCOM) and VMware vCenter (use, not administer) Ability to work shifts ( & ) on a rotating basis DV clearance is essential; Purple clearance is required for this role If you're ready to contribute to vital government projects and thrive in a collaborative, evolving environment, we want to hear from you. Apply now to be part of a team making a real difference

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking an experienced Applications Support Analyst to provide general application support across a suite of desktop installed and cloud based applications that are critical to our customers' business operations. The role involves delivering 2nd and 3rd line support across multiple customer environments and working closely with third party application vendors, acting as an escalation point and providing 4th-line troubleshooting where required. This is a varied, customer facing role suited to someone who enjoys solving complex technical issues across a Windows estate. Provide 2nd and 3rd line application support across multiple customer environments. Triage, diagnose, and resolve incidents and service requests relating to business and technical applications, including both off the shelf and bespoke solutions. Support and maintain applications integrated with Microsoft 365, Dynamics 365, SharePoint Online, and Power Platform solutions. Manage and liaise with third party software vendors to drive issue resolution, patching, and root cause analysis. Act as an escalation point for complex troubleshooting initiatives, including 4th line vendor engagement. Escalate unresolved issues appropriately to 3rd line internal teams or vendor support. Assist with the deployment, configuration, and enhancement of new applications and features. Create and maintain knowledge base articles and technical documentation. Collaborate with customer stakeholders and internal teams (Service Desk, Infrastructure, Engineering) to ensure effective end to end service delivery. Monitor application performance, incidents, and user feedback to identify trends and improvement opportunities. Maintain accurate and up to date records within the ITSM tool (e.g. ServiceNow). Proven experience in a similar Application Support Analyst role, ideally within an MSP or multi customer environment. Experience supporting enterprise or departmental business and technical applications across a Windows desktop estate. Current experience managing application vendors during complex troubleshooting and escalation scenarios. Demonstrable experience working with application prerequisites and dependencies, such as Java, DirectX, or similar runtime components. Experience managing and troubleshooting external API calls, integrations, and data feeds between applications. Solid understanding of ITIL principles and service management processes. Strong troubleshooting, diagnostic, and problem solving skills. Excellent communication and interpersonal skills, able to work effectively with both technical and non technical stakeholders. Ability to manage multiple priorities in a fast paced environment. Exposure to Microsoft Power Platform (Power Apps, Power Automate). Familiarity with Dynamics 365, SharePoint Online, and Microsoft 365 ecosystems. Experience using ITSM tools such as ServiceNow. Knowledge of SQL or database driven applications. Basic scripting experience (e.g. PowerShell) to support automation and troubleshooting. Strong customer focused mindset with a drive for service excellence. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development:We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working:Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package:This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Gas and LNG Data Analyst (12 Month FTC) Department: Analysis Employment Type: Full Time Location: London, UK Reporting To: Head of Data Analysis Description Who We Are Petroineos Trading Limited (PITL) is a joint venture between PetroChina International London (PCIL), the international trading arm of PetroChina, and INEOS, one of the world's leading petrochemical, chemical and energy companies. Established in 2011, PETR combines the global trading and supply capabilities of PetroChina with the refining, manufacturing and energy expertise of INEOS, creating an integrated energy trading and refining business with a significant presence across European and international markets. PetroChina International forms part of PetroChina Company Limited, the publicly listed arm of China National Petroleum Corporation (CNPC), one of the world's largest integrated energy companies. Through its global network, PetroChina International operates across major trading hubs including London, Singapore and Houston, supporting international trading, logistics, storage and energy supply operations. By leveraging the strategic strengths of both shareholders, Petroineos has built a strong position across refining, energy trading, logistics and market access. Today, the wider group participates in global crude oil, refined products, natural gas, LNG, power and environmental markets, supported by extensive infrastructure, commercial partnerships and trading capabilities. Who You Are / Your Next Challenge As part of our continued investment in data, analytics and artificial intelligence capabilities, Petroineos Trading Limited (PITL) is expanding its European Gas and LNG analytics function. We are seeking a curious, commercially aware and technically capable Gas and LNG Data Analyst to join our growing AI Foundry (AIF) team on a full time / 12 month fixed term contract basis. This role is ideal for an individual with prior experience in data analytics, data engineering or quantitative analysis who enjoys transforming complex datasets into meaningful market intelligence. Whether your experience has been gained within energy, commodities, financial services, technology or another data driven environment, this position offers an exciting opportunity to apply modern data and AI technologies to support front office trading activities. Based in our London office and reporting to the Head of Data Analysis, you will work closely with Data Scientists, Traders and Commercial teams to develop the data and analytical models that underpin our understanding of the European Gas and LNG markets. You will have the opportunity to work with a wide range of data sources, including supply and demand fundamentals, storage inventories, pipeline flows, LNG vessel movements and market intelligence datasets. This is a hands on role for someone who enjoys solving complex problems, by utilising scalable data solutions and technology to build data driven decision making analytics. You will be responsible for transforming raw and often unstructured information into robust, automated data products that support trading strategies, market analysis and forecasting activities. Working within a collaborative and innovative environment, you will gain exposure to modern data platforms, AI enabled development tools and front office market activity, while helping shape the future of our European Gas and LNG analytics capability. If you are looking for a role where you can combine technical expertise, commercial awareness and innovation, we would like to hear from you. Key Responsibilities Develop and maintain automated data collection processes using APIs, web scraping tools and external market data sources. Source, validate and monitor datasets to ensure high levels of accuracy, quality and reliability. Clean, transform and model data using Python, Pandas and SQL. Support European Gas and LNG analysis through datasets covering flows, storage, supply and demand fundamentals, and cargo tracking. Analyse data to identify trends, anomalies and market insights that support business decision making. Build dashboards, visualisations and analytical tools for traders and analysts. Collaborate with Data Scientists to develop and enhance analytical, AI and machine learning solutions. Utilise modern AI assisted development tools to improve efficiency, automation and delivery. Maintain high standards of data governance, security and documentation. Take ownership of projects from requirements gathering through to deployment and ongoing support. What we're looking for / Skills that will help you in the role Required Previous experience within data analytics, data engineering or a related analytical role. Strong Python programming skills, including working knowledge of Pandas is essential. Experience using SQL to transform, analyse and manage datasets is highly advantageous. Familiarity with APIs, web scraping or automated data collection techniques. Experience building dashboards, visualisations or analytical tools for end users. Good understanding of version control tools such as Git. Experience working with structured, semi structured and unstructured data. Strong analytical, problem solving and communication skills. High attention to detail and commitment to data quality. Collaborative mindset with the ability to engage effectively with both technical and non technical stakeholders. Interest in energy markets, commodities, Gas or LNG is advantageous. Skills That Will Further Support Your Success Experience developing analytical or forecasting models. Exposure to AI, machine learning or AI assisted development tools. Experience working with market data providers, vendor APIs or cloud based data platforms. Knowledge preferably of Gas, and/or LNG, Power although other commodity markets will be considered. What you get in return This role offers a competitive salary (commensurate with experience), plus a comprehensive benefits package including insurance coverage; private medical (for self and family); travel (for self and family); dental (for self); life assurance, gym membership, pension contributory by the company, up to 25 days holiday allowance per annum rising after service (in addition to bank holidays), discretionary performance related bonus and more. Application Deadline: 2nd August 23:59 Start Date: ASAP

Job title: 2nd Line Support Consultant Reports to: Operations Manager Location: Northern Ireland based with occasional travel to client sites Hours: Monday to Friday, 37.5 hours per week Salary: Up to £35k + BCN benefits About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: BCN Group have an opportunity for an experienced 2nd Line Support Consultant to join our service desk team. The role will act as an escalation point for 1st line engineers, you will be responsible for providing email and telephone based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support requests where necessary to ensure that queries are resolved in line with agreed SLAs. Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing the support team's technical knowledge and be able to communicate clearly and regularly with both the customer and the account manager on progress made on issues raised. A passion for IT and providing outstanding customer service is essential. Responsibilities: Providing 2nd line technical support for hardware and software issues. Ensuring all calls are logged into the helpdesk system and having ownership that all progress notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers. Take ownership of incidents assigned to you and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated efficiently. Ability to research ideas and concepts in order to source suitable technical solutions or resolve problems. 'Hands on' problem solving approach; solving problems within strict SLA timeframes. Provide on site support for customers as and when required. Delivering exceptional customer service and demonstrating the ability and desire to go 'above and beyond' for our customers. Person, Skills & Experience: Microsoft Windows server (2016 and 2019, 2022, and 2025) O365 and its complimentary addons (OneDrive, Teams, Flow, Planner etc) Strong troubleshooting experience with one or more of the following: Azure, Hyper V/VMware, Intune/MDM, Exchange, SQL Server, SharePoint, Storage (SANs & NAS), Antivirus (particularly Defender, Webroot & Sophos), Firewall fundamentals (Fortinet/SonicWall), Networking fundamentals (managed switching, VLAN's) Excellent general hardware/software troubleshooting and problem solving skills Advanced virtualisation troubleshooting (Hyper V/VMware) Advanced firewall troubleshooting (Fortinet/SonicWall) Advanced networking skills Advanced Intune/MDM skills Storage troubleshooting (SANs & NAS) Advanced Exchange troubleshooting Advanced SQL Server troubleshooting Must have your own vehicle and a UK clean drivers licence with business use insurance Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23 days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more. Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones. Beer (or soft drinks) and Pizza Thursday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

Gas and LNG Data Analyst (12 Month FTC) Department: Analysis Employment Type: Full Time Location: London, UK Reporting To: Head of Data Analysis Description Who We Are Petroineos Trading Limited (PITL) is a joint venture between PetroChina International London (PCIL), the international trading arm of PetroChina, and INEOS, one of the world's leading petrochemical, chemical and energy companies. Established in 2011, PETR combines the global trading and supply capabilities of PetroChina with the refining, manufacturing and energy expertise of INEOS, creating an integrated energy trading and refining business with a significant presence across European and international markets. PetroChina International forms part of PetroChina Company Limited, the publicly listed arm of China National Petroleum Corporation (CNPC), one of the world's largest integrated energy companies. Through its global network, PetroChina International operates across major trading hubs including London, Singapore and Houston, supporting international trading, logistics, storage and energy supply operations. By leveraging the strategic strengths of both shareholders, Petroineos has built a strong position across refining, energy trading, logistics and market access. Today, the wider group participates in global crude oil, refined products, natural gas, LNG, power and environmental markets, supported by extensive infrastructure, commercial partnerships and trading capabilities. Who You Are / Your Next Challenge As part of our continued investment in data, analytics and artificial intelligence capabilities, Petroineos Trading Limited (PITL) is expanding its European Gas and LNG analytics function. We are seeking a curious, commercially aware and technically capable Gas and LNG Data Analyst to join our growing AI Foundry (AIF) team on a full time / 12 month fixed term contract basis. This role is ideal for an individual with prior experience in data analytics, data engineering or quantitative analysis who enjoys transforming complex datasets into meaningful market intelligence. Whether your experience has been gained within energy, commodities, financial services, technology or another data driven environment, this position offers an exciting opportunity to apply modern data and AI technologies to support front office trading activities. Based in our London office and reporting to the Head of Data Analysis, you will work closely with Data Scientists, Traders and Commercial teams to develop the data and analytical models that underpin our understanding of the European Gas and LNG markets. You will have the opportunity to work with a wide range of data sources, including supply and demand fundamentals, storage inventories, pipeline flows, LNG vessel movements and market intelligence datasets. This is a hands on role for someone who enjoys solving complex problems, by utilising scalable data solutions and technology to build data driven decision making analytics. You will be responsible for transforming raw and often unstructured information into robust, automated data products that support trading strategies, market analysis and forecasting activities. Working within a collaborative and innovative environment, you will gain exposure to modern data platforms, AI enabled development tools and front office market activity, while helping shape the future of our European Gas and LNG analytics capability. If you are looking for a role where you can combine technical expertise, commercial awareness and innovation, we would like to hear from you. Key Responsibilities Develop and maintain automated data collection processes using APIs, web scraping tools and external market data sources. Source, validate and monitor datasets to ensure high levels of accuracy, quality and reliability. Clean, transform and model data using Python, Pandas and SQL. Support European Gas and LNG analysis through datasets covering flows, storage, supply and demand fundamentals, and cargo tracking. Analyse data to identify trends, anomalies and market insights that support business decision making. Build dashboards, visualisations and analytical tools for traders and analysts. Collaborate with Data Scientists to develop and enhance analytical, AI and machine learning solutions. Utilise modern AI assisted development tools to improve efficiency, automation and delivery. Maintain high standards of data governance, security and documentation. Take ownership of projects from requirements gathering through to deployment and ongoing support. What we're looking for / Skills that will help you in the role Required Previous experience within data analytics, data engineering or a related analytical role. Strong Python programming skills, including working knowledge of Pandas is essential. Experience using SQL to transform, analyse and manage datasets is highly advantageous. Familiarity with APIs, web scraping or automated data collection techniques. Experience building dashboards, visualisations or analytical tools for end users. Good understanding of version control tools such as Git. Experience working with structured, semi structured and unstructured data. Strong analytical, problem solving and communication skills. High attention to detail and commitment to data quality. Collaborative mindset with the ability to engage effectively with both technical and non technical stakeholders. Interest in energy markets, commodities, Gas or LNG is advantageous. Skills That Will Further Support Your Success Experience developing analytical or forecasting models. Exposure to AI, machine learning or AI assisted development tools. Experience working with market data providers, vendor APIs or cloud based data platforms. Knowledge preferably of Gas, and/or LNG, Power although other commodity markets will be considered. What you get in return This role offers a competitive salary (commensurate with experience), plus a comprehensive benefits package including insurance coverage; private medical (for self and family); travel (for self and family); dental (for self); life assurance, gym membership, pension contributory by the company, up to 25 days holiday allowance per annum rising after service (in addition to bank holidays), discretionary performance related bonus and more. Application Deadline: 2nd August 23:59 Start Date: ASAP

IT Infrastructure Engineer Working as part of the Infrastructure Team, you'll combine project based delivery with 2nd and 3rd line support, helping to enhance and operate a large, complex, and business critical hybrid infrastructure estate covering compute, storage, virtualisation, containers and cloud services. This is an opportunity to work hands on with enterprise scale on prem and AWS cloud platforms, influence technical direction, and contribute to continuous improvement across Jet2's infrastructure services. The platforms you support play a direct role in the availability, resilience and security of Jet2's operations, making engineering quality and reliability essential. What You'll Be Doing Designing, planning and implementing scalable, secure and resilient infrastructure solutions, including on prem and AWS based IaaS (compute, storage and networking) and virtualisation and container platforms Administering and supporting Kubernetes platforms, including cluster lifecycle management, upgrades, security and integration with underlying infrastructure Operating, maintaining and optimising AWS environments, ensuring infrastructure is delivered in line with security, resilience and availability best practices and cost effective operation Designing and supporting infrastructure with appropriate availability, resilience and disaster recovery considerations to meet business and operational requirements Troubleshooting and resolving complex infrastructure incidents, including cloud related issues, escalating where appropriate to senior engineers or third party vendors Providing technical guidance, mentoring and knowledge sharing to IT Operations and other technology teams, contributing to improved standards and ways of working Creating and maintaining clear, accurate documentation, including infrastructure designs, configurations, standards, policies and operating procedures Supporting and developing automation and Infrastructure as Code approaches across on prem and cloud platforms to improve consistency, reliability and efficiency Participating in the on call rota (minimum of 1 in 4) and supporting planned out of hours work when required What You'll Have Strong experience administering Windows Server, including Active Directory, Group Policy, DNS and DHCP Experience supporting Linux servers (Red Hat and Oracle) Hands on experience administering Kubernetes platforms in production environments Strong operational experience with Microsoft tooling, including SCOM, SCCM, DPM, WSUS, Intune and Microsoft Defender Practical experience supporting AWS public cloud infrastructure (IaaS), including core compute, storage and networking concepts A solid understanding of patch management, vulnerability management and security best practices across hybrid infrastructure environments Benefits Hybrid working (office 2 days per week) Annual pay reviews 26 days holiday (plus Bank Holidays) This role is supported by and Jet2holidays. Apply today to advance your career as part of a dynamic team that redefines travel experiences.

About the Role The Network & Infrastructure Engineer plays a key role in supporting, maintaining, and enhancing Olympia's network and infrastructure estate. The role is responsible for the day-to-day operation of both event technology platforms and corporate infrastructure, ensuring highly available, secure, and high-performing services across the venue. Key Responsibilities Support and deliver network connectivity services for exhibitions, conferences, live events, and entertainment productions. Configure, maintain, and troubleshoot wired, wireless, internet, and event specific networking solutions. Provide on site technical support during event build, live operations, and breakdown periods. Maintain and administer corporate network infrastructure, including LAN, WAN, Wi Fi, firewalls, switches, routers, servers, storage, virtualisation, backup, and cloud platforms. Monitor infrastructure performance, proactively resolve issues, and maintain accurate documentation. Deliver 2nd and 3rd line support for network and infrastructure incidents, changes, and service requests. Perform routine maintenance, patching, upgrades, and health checks. Support cyber security initiatives, including firewall management, access controls, vulnerability remediation, security monitoring, and disaster recovery testing. Contribute to infrastructure and networking projects, technology upgrades, and business transformation initiatives. Identify and recommend improvements to system performance, resilience, and operational efficiency. We are looking for someone with: Experience supporting enterprise network and infrastructure environments. Strong knowledge of networking technologies, including wired/wireless networks, TCP/IP, DNS, DHCP, VLANs, routing, and troubleshooting. Experience with switches, routers, firewalls, wireless infrastructure, Microsoft server/cloud technologies, and virtualisation platforms. Strong analytical, troubleshooting, communication, and customer service skills. Familiarity with IT service management processes and cybersecurity best practices. Experience with Cisco, Aruba, Fortinet, Palo Alto, Azure, Microsoft 365, network monitoring tools, SD WAN, and high density Wi Fi environments is advantageous. Experience supporting event venues, exhibitions, hospitality, stadiums, arenas, or other large public facing environments is desirable. Relevant degree, apprenticeship, equivalent experience, or industry certifications (e.g. CCNA/CCNP, Aruba, Fortinet, Azure, ITIL). Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. We are committed to active inclusion, diversity, and equal opportunities. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards, improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self service portals Participating in an on call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands on experience with Microsoft 365 and Azure Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+), including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper V or VMware Strong understanding of networking fundamentals, including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy.