61 jobs found

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts. Zeeco is a global leader in combustion and environmental solutions, renowned for our expertise in designing, engineering, and manufacturing advanced burners, incinerators, and environmental control systems. Serving a wide array of industries such as oil and gas, petrochemicals, and power generation, we deliver innovative technologies that enhance operational efficiency, safety, and environmental compliance. We have an exciting new opportunity based in our offices near Stamford, for a proactive and customer-focusedIT Desktop Support Technician to deliver first-line IT support across the business. This role is responsible for ensuring employees have reliable access to systems, applications, hardware, and services while providing timely resolution of technical issues both remotely and in person. Key Responsibilities: Provide first-line technical support for hardware, software, network, and Microsoft 365 issues. Troubleshoot, diagnose, and resolve incidents via phone, email, ticketing systems, MS Teams, and face-to-face support. Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals. Manage user accounts, access permissions, and password administration. Support IT onboarding and offboarding processes for new starters and leavers. Maintain accurate documentation of support requests and resolutions. Escalate complex issues where required and work with senior IT staff or external vendors to ensure successful resolution. Follow IT policies, security standards, and best practices to maintain a secure and reliable technology environment. Skills and experience required: Experience providing first- and/or second-line IT support in a business environment. Strong troubleshooting and problem-solving skills with a proactive approach. Good knowledge of Windows 10/11, Microsoft 365, Active Directory, and IT service management systems. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless technologies. Excellent communication skills and the ability to explain technical concepts to non-technical users. Customer-focused, organised, and able to manage multiple priorities in a fast-paced environment. Professional, adaptable, and committed to delivering excellent service. Why join Zeeco? At Zeeco, we value our employees and are committed to offering a comprehensive benefits package to support your wellbeing and professional growth, see below some of the great things we offer: BUPA, Medicash, Employee Assistance Program to support your wellbeing. 12% Employer contribution to company pension scheme to help you plan confidently for the future. 27 days holiday (plus bank holidays)so you can recharge and maintain a healthy work-life balance. Life insurance for added peace of mind. Professional growth opportunities, including training, development, and the chance to work alongside world class engineering teams. A supportive, safety driven culture where your expertise is valued and your voice matters. Regular social events to have fun, and enjoy team camaraderie and to promote and protect our culture. Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.

ME+EM is seeking an experienced IT technician to provide second-line support and maintain the stability of our Office IT environment in West London. You will investigate, diagnose, and resolve complex issues, while keeping users informed and upholding SLAs. The role involves server and network maintenance, patching, backups, documentation, and collaboration with vendors on upgrades. A proactive mindset and strong customer service are essential, with mentoring for 1st line engineers.

Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.

Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026

The role of the Junior IT Support Technician is to assist the IT Team on the Helpdesk and with small operational IT projects, working under the guidance of the IT Support Lead and Senior IT Support Technician. This is an entry-level role for someone who is enthusiastic, eager to learn and keen to build a career in IT within a values-driven organisation. Staff benefits include shuttle bus, and more Read more below. Role Requirements Provide technical support to staff and volunteers across the organisation. Work within the IT helpdesk environment, ensuring all support activities are logged, updated, and escalated appropriately. Create, manage, and maintain Microsoft Teams, Microsoft Exchange mailboxes, distribution lists, and Microsoft 365 groups. Create and decommission user accounts in line with the organisation's Joiners, Movers, Leavers (JML) process. Deploy, configure, and decommission IT equipment, including Windows, Android, macOS, and iOS devices. Assist with the setup, troubleshooting, and maintenance of projectors, audio-visual systems, and interactive whiteboards. Answer telephone calls professionally, triaging requests and either resolving issues or logging tickets in the helpdesk platform. Monitor and respond to email and Microsoft Teams queries, ensuring all requests are recorded and actioned. Carry out frequent reviews of the unassigned ticket queue, taking ownership of tickets, escalating urgent issues, and applying appropriate SLA categories. Handle all documentation and sensitive information confidentially and in line with data protection requirements. Create, update, and maintain knowledgebase articles to support end users and assist fellow IT team members. Provide IT-based training to staff and volunteers. Interview date: Wednesday 12th August 2026 About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networksacross the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

IT Support Technician Full time, 37 hours a week, Monday - Friday. Agile Hybrid homeworking (office base Norwich). Salary: £28,785 per annum, progressing to £30,622 per annum, plus Essential Car User Allowance of £4,548.48 per annum. Permanent contract. About the role We are recruiting for an experienced IT Support Technician to provide day to day maintenance and support for Broadland Housing's hardware and deliver exceptional customer service. The role involves: Provide 2nd line IT support services. Act as a point of escalation for the 1st line IT support. Administration of Broadland's Office 365 account including Exchange, OneDrive, SharePoint and Teams. Work with the Senior IT Manager to ensure the business has the appropriate infrastructure in place to meet the strategic objectives of Broadland. Assist the Senior IT Manager with maintaining, designing and troubleshooting Broadland's infrastructure. Monitoring network and endpoint utilisation and performance, reporting any issues to the Senior IT Manager. Installation, configuration, testing and monitoring of network equipment at new and existing locations. Maintain and configure Broadland's unified communications infrastructure. For full details on the role, please see the job description. About You The successful candidate will have experience providing 2nd line support and at least two years' experience working in networking and telephony systems. The ideal candidate will have knowledge of Hyper V, VoIP, Office 365, LAN/WAN security and strong customer service skills. A driving licence and access to your own vehicle is essential as travel throughout Norfolk will be required. Benefits Enhanced annual leave starting from 22 days, plus a birthday day off, a volunteering day and a personal day. Generous contributory pension scheme. Access to an Employee Assistance Programme to support you when you need it. Health Cash Plan - claiming for eye tests, prescriptions and other wellness and money saving perks. Utilities allowance to support hybrid home workers. Lots of training opportunities. And many more - see our benefits document on our website. Closing date: Midnight on Tuesday, 28 July 2026. We cannot offer sponsorship for this role.

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever changing world. The Apprentice IT Support Technician provides entry level on site IT support while developing foundational technical and customer service skills. Working under close supervision, the role assists with basic IT support tasks, learning established procedures, tools, and processes used within the IT Service Desk and On Site Support teams. This position is designed for individuals at the start of their IT career, providing hands on experience supporting internal customers, while building knowledge of IT systems, troubleshooting techniques, and service management practices. The apprentice will contribute to day to day support activities and gradually take on more responsibility as skills develop. This role will work Monday to Friday 8.30am to 4.30pm with some flexibility and attract 25 days annual leave plus 8 bank holidays. Time will be spent at college studying for your qualifications and depending on the course taken, this could be 1 day per week for 2 years at Level 3. Responsibilities Assists with basic IT support tasks, including device setup, peripheral installation, and workspace preparation. Supports the logging of incidents and service requests in the call tracking system under supervision. Provides first line assistance for simple and routine IT issues, following documented procedures and guidance. Escalates issues beyond their knowledge or authority to Level 1 or senior team members. Learns and follows IT service management processes, including ticket handling and documentation standards. Assists with asset management activities, including inventory tracking and equipment handling. Supports knowledge base updates by identifying missing or unclear documentation. Participates in team meetings and training sessions to build technical and professional skills. Maintains a professional and customer focused approach when interacting with internal users. Follows all company policies, procedures, and security guidelines. Qualifications Level in Computer Science (or equivalent relevant IT qualification) preferred. GCSEs (or equivalent) in Mathematics, English, IT and Science required. No prior professional IT experience required; relevant coursework, personal projects, or internships are advantageous. Basic understanding of computer systems, hardware, and common software applications. Demonstrated interest in IT and a willingness to learn and develop technical skills. Good written and verbal communication skills. Entry requirements for Level 3 will be GCSEs including English and maths grade 9 - 4 or A - C Computer Skills Basic familiarity with Windows Operating Systems. Basic awareness of Microsoft Office applications. Understanding of general computer hardware (PCs, laptops, peripherals). Awareness of IT concepts such as networks, user accounts, or troubleshooting is advantageous. Willingness to learn ITSM tools and ITIL concepts. Competencies Eager to learn and develop a career in IT Positive attitude with a proactive and curious mindset Reliable, punctual, and organised Strong attention to detail when following instructions Good communication and interpersonal skills Works effectively under supervision and as part of a team

Salary: Up to £50,000 (DOE) Full time Permanent Who we are: SubSea Craft is a fast growing, privately funded, UK based innovative maritime technology company specialising in next generation, high performance watercraft and systems. We operate at the intersection of advanced engineering, cutting edge design, and user centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications. What we offer: Pension Contribution - Pension scheme with the option to contribute via salary sacrifice. Annual Bonus Scheme - Eligibility to participate in the company's annual discretionary bonus scheme, linked to individual and company performance. Life Assurance and Critical Illness Cover - Comprehensive protection including Life Assurance (4x salary) and Critical Illness Cover for added financial security. Annual Leave - Entitlement to 25 days of annual leave plus bank holidays. Christmas Leave - A Christmas shutdown is typically observed. Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing. Family Leave - Enhanced maternity and paternity pay. Private Healthcare - Access to comprehensive private healthcare coverage to support your physical and mental wellbeing. Professional Development - Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning. Flexible Working - Opportunities for flexible working arrangements to promote work life balance. Inclusive Culture - A professional environment that values diversity, innovation, and collaboration. Offsite Parking available. Responsibilities Deliver safe and effective operation of SubSea Craft platforms during trials, demonstrations, operational evaluations, customer activities, and deployed operations. Conduct mission preparation, launch, recovery, piloting, mission execution, and post mission activities across SubSea Craft's aerial and maritime systems. Operate advanced autonomous and remotely operated systems in support of real world customer, operational, and test objectives. Act as a platform operator during customer demonstrations, familiarisation activities, trials, and operational deployments. Execute missions in accordance with approved operating procedures, risk controls, and safety requirements. Support the development, validation, and continuous improvement of operational procedures, checklists, emergency procedures, and best practice. Deploy globally in support of customer activities, demonstrations, trials, operational evaluations, and capability development events. Serve as a deployable member of the Mission Success team, supporting customers wherever SubSea Craft platforms are operated. Support the mobilisation, transportation, setup, operation, and recovery of platforms, support equipment, and deployment assets across multiple operating locations. Establish and operate temporary launch sites, workshops, operating locations, and support facilities in expeditionary and austere environments. Work alongside military, government, and industry stakeholders to deliver successful operational outcomes. Be prepared to undertake frequent international travel and extended deployments as a fundamental requirement of the role. Maintain assigned platforms, support equipment, and deployment assets in a safe, serviceable, and mission ready condition. Conduct routine inspections, servicing, preventative maintenance, and basic fault diagnosis activities. Support troubleshooting activities and provide accurate operational feedback to Senior Field Technicians, engineering teams, and programme stakeholders. Manage batteries, payloads, spares, tools, and support equipment to ensure continued operational readiness. Maintain maintenance records, serviceability reporting, and equipment accountability. Support the preparation and configuration of platforms for deployment, demonstration, and customer activities. Build customer confidence through safe operation, professional conduct, and reliable delivery. Represent SubSea Craft professionally during customer facing activities, demonstrations, and international deployments. Support the successful delivery of operational objectives through disciplined preparation, platform expertise, and professional field support. Capture operational observations, user feedback, and lessons identified during activities and deployments. Contribute to post mission reporting, debriefs, and lessons learned processes. Identify opportunities to improve platform reliability, operational effectiveness, and deployment efficiency. Essential Skills & Experience Experience operating unmanned systems, remotely operated platforms, drones, model aircraft, autonomous systems, marine systems, or comparable technical equipment. Demonstrable passion for UAVs, USVs, robotics, FPV systems, autonomous technologies, maritime systems, or related operational disciplines. Strong practical and mechanical aptitude combined with the ability to solve problems in dynamic field environments. Comfortable operating technical systems outdoors, at sea, and in expeditionary environments. Ability to work independently whilst maintaining high standards of safety, professionalism, and accountability. Strong organisational and communication skills. Full UK driving licence. Hold an active UK Security Check (SC) or Developed Vetting (DV) clearance, or be eligible and willing to obtain and maintain SC clearance. Willingness and ability to travel extensively worldwide, often at short notice and for extended periods. Desirable Skills & Experience Experience operating multirotor, fixed wing, FPV, or autonomous aerial systems. Experience operating autonomous or remotely operated maritime systems. UK CAA UAS qualifications (A2 CofC, GVC, RPC-Lv1 or equivalent). Commercially endorsed powerboat or maritime qualifications. Military, maritime, offshore, emergency services, engineering, or defence industry experience. Experience supporting trials, demonstrations, operational test and evaluation, or customer facing activities. Experience working with autonomous, robotic, or remotely operated systems. Values Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially adept. What we expect from you Teamwork, mutual respect and collaboration Initiative and independent working Honesty and integrity Business and commercial awareness Agility, adaptability and continuous development We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Note Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with UK National security clearance required for certain roles. Please note that all offers of employment are conditional and subject to satisfactory DBS, driving licence and reference checks. A criminal record will not automatically disqualify candidates from employment. We will consider criminal record information alongside the wider range of evidence gathered at the application, interview, and pre employment checking stages. Due to the high volume of applications, we are unable to respond to everyone. If you are shortlisted, we will aim to contact you within 14 days of your application or the closing date (if stated). We may retain your details for future suitable roles unless you advise us otherwise. For details of how we process your personal data, please refer to our Privacy Notice.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Northallerton Volkswagen Contract Type: Temp Maternity Cover - 12 Months Salary: £43,000 basic, plus £3,000 Productivity Bonus and uncapped Time Saved Bonus Scheme (OTE up to £50,000+) Hours: 40 hours, Monday-Friday 8:30am-5:00pm, plus 1 in 3 Saturdays 8:30am-12:30pm Lookers Volkswagen Northallerton are recruiting for a Master Technician to join our high performing workshop. Working alongside a skilled team of technicians, you'll play a pivotal role in delivering manufacturer level diagnostic expertise, supporting complex repairs, and ensuring every vehicle leaves our workshop in exceptional condition. Reporting to our accomplished Aftersales Manager, you'll receive ongoing support, access to the latest diagnostic technology, and continuous development opportunities - including manufacturer accredited training and Hybrid & Electric qualifications to further elevate your technical capability. Our Master Technicians are central to the success of our Service team, delivering first class customer service and technical excellence every time. Whether you're currently working within a dealer group or an independent specialist, we'd love to hear from you. Responsibilities Completing advanced diagnostics and fault finding across mechanical and electrical systems Supporting and mentoring other technicians with complex repairs Conducting vehicle services and repairs in line with manufacturer guidelines Carrying out pre delivery inspections on new and used vehicles Performing detailed vehicle health checks and advising on further required work Completing warranty repairs with accurate documentation Road testing vehicles to confirm repair quality Ensuring all paperwork and job cards are completed to a high standard Fitting additional accessories and completing authorised repairs Maintaining exceptional workshop standards and customer focus About You Fully qualified Master Technician or Senior Technician ready to step up Strong diagnostic capability across mechanical and electrical systems Self motivated, ambitious, and committed to delivering high standards Full UK driving licence required Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Beyond card and a wide range of exclusive retail and lifestyle discounts Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

The Cover Technician's primary function is to provide AV support across various client campus sites providing backfill coverage for sick and holiday leave. The position involves a high degree of exposure to our customers and key client stakeholders. WHO WE ARE AVI SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a strong team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO The Cover Technician's primary function is to provide AV support across various client campus sites, providing backfill coverage for sick and holiday leave. The position involves a high degree of exposure to our customers and key client stakeholders. Day to day responsibilities: Cover the permanently placed onsite staff holiday, sickness and absence leave. Support the requirements of the client site where placed by providing basic maintenance support of audio visual and video conferencing equipment and systems onsite. Provide AV/VC support to our clients, their staff and external clients. Set up, operate and maintain AV/VC equipment. Adaptable to working as part of a permanent based AV team or working on a lone site independently. Support end users as requested by the client. Event support including set up and operation of PA systems, VC system, projection systems etc.; this could be in small event environments or full auditorium setups. Cross train with other members of the team to ensure a seamless delivery of services and support to our clients. Perform any admin processing that may be required. Items to consider: AVI SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will work on customer sites and may deal with a construction site type of work environment. WHAT WE'RE LOOKING FOR Must haves: Ability to operate videoconference hardware (Cisco, Webex, Poly etc.) and troubleshoot any potential issues relating to audio feedback, no video, etc. Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX etc.). Intermediate IT knowledge. Maturity, especially when under pressure, and the ability to maintain excellence in customer service with clients of all seniority levels. Excellent organisational and time management skills. The nature of this role involves last minute requests and, as such, flexibility is also a key attribute. Ability to impart knowledge to those less skilled. Adaptability to work in unfamiliar surroundings. Ability to work well as part of a small team or on your own. Excellent verbal and written communication skills. WHY YOU'LL LIKE WORKING HERE As we have already mentioned, AVI SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximise our ability. Along with this we also offer: Private healthcare with Vitality Dental insurance Access to employee assistance and wellbeing support Mental health support Access to discounted gym memberships Increased holiday with service Access to numerous online learning resources AVIXA membership for industry learning Access to online retail discount platform Discounted products through our recognised partners Cycle to work scheme Season ticket loans Generous referral scheme We encourage you to apply if you want to further your career. Commitment to diversity Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. We thrive together: we appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI SPL a better business. AVI SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.

IT Technician - Apprenticeship Opportunity The closing date is 04 August 2026 The post holder will be required to complete a degree apprenticeship BSc (Hons) in Digital and Technology Solutions (IT Consulting pathway) with Sheffield Hallam University. This will include attending university and/or online course delivery as required. Appropriate study time will also be provided to assist in the completion of the degree apprenticeship. The post holder will be responsible for the provision of 1st and 2nd tier technical support. This will involve receiving, logging, updating and managing incidents and service requests within the IT Service Desk and Field Support Teams. The post holder will assist in investigating reported faults, progressing toward carrying out initial diagnostics independently as experience increases. Maintaining communications and liaising with users to effect appropriate repairs and achieve satisfactory conclusion to faults within designated timescales and quality of service standards. The post holder is also required to contribute to the design, testing, documentation and implementation of solutions with guidance, developing the capability to undertake these tasks independently over time. The post holder will be responsible for the installation, configuration and maintenance of IT Equipment and software within the Trust and partner organisations. Main duties of the job Supports the provision of first line IT hardware and software assistance under supervision, gradually taking on more responsibility as skills develops via telephone and live chats. Strive to resolve incidents on the first call, using remote access technology or completing additional diagnosis for escalation to senior staff. Interpret user requests using knowledge and experience to accurately classify and log them into the department's service desk software system. Escalation of work orders to senior staff when required and appropriate in line with the department's Service Level Agreements. Responsible for providing second line IT hardware and software support, providing resolution to incidents using remote access technology, site visits or carrying out additional diagnostics for escalation to senior staff. The post holder will be expected to attend all learning with the apprenticeship provider, in person or online, to successfully complete the degree course. Job responsibilities These include all responsibilities described above. Please view the attached job description and person specification to view the full details about the role. We reserve the right to close the vacancy early if there are a high amount of applications. Person Specification Qualifications GCSE Maths and English (Level 4 - 9) or equivalent Additional study post GCSE to A-Level, T-Level, BTEC or equivalent Sufficient UCAS Points to qualify for a Degree Level Apprenticeship in IT/Digital Skills Excellent analytical and judgement skills Ability to work to set timescales Excellent verbal and written communication skills Ability to understand and interpret user requirements and develop and communicate appropriate responses Ability to work on own initiative when this is required Knowledge Knowledge of IT Software and hardware Knowledge of NHS Culture Experience Experience of working in either a Service Desk environment or an IT support environment Customer Care experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Rotherham Doncaster and South Humber NHSFT To find out more about working for RDaSH and the fantastic benefits we offer visit our website: We are committed to inclusive cultures and really value people in our organisation. To find out more on allyship, view the following link: The main terms and conditions of service can be found here:

The Role As our Technical Services Support Technician, you will work closely with the Academy Senior Technician to deliver 1st and 2nd line technical support across the school. You will be at the heart of our daily operations-keeping classroom technology running smoothly, supporting staff and pupils, and helping maintain a safe, secure digital environment in line with Department for Education (DfE) standards. This is a brilliant opportunity for an enthusiastic technician looking to develop their technical skills, gain hands on experience across cloud, network, and endpoint systems, and make a genuine difference in a vibrant school community. Contract: Full time, Permanent (37.5 hours per week) Key Responsibilities Hands on Support: Provide prompt 1st/2nd line troubleshooting for PCs, laptops, tablets, interactive whiteboards, and AV equipment across classrooms and offices. Cyber Security & Infrastructure: Assist in running 3 2 1 system backups, executing software patch cycles, managing user accounts, and supporting network maintenance. Online Safety & Safeguarding: Help test and maintain web filtering and monitoring tools in line with DfE standards and Keeping Children Safe in Education (KCSIE). Assistive Technology & Inclusion: Deploy and support digital accessibility tools (e.g., text to speech, screen readers) to ensure SEND pupils can fully access learning. Event & Faith Support: Set up AV and sound systems for school assemblies, special events, and faith celebrations. About You We are looking for someone who combines technical curiosity with a positive, service oriented mindset (Seva). GCSE Grade 4/C or above in English and Mathematics (or equivalent). Practical experience or a Level 3 qualification in IT / Computer Science. Strong working knowledge of Windows OS, cloud platforms (Google Workspace), and basic hardware troubleshooting. A supportive, patient approach when working with pupils and non technical staff. Respect for and commitment to upholding the Sikh faith ethos, values, and community spirit of the Academy. Knowledge of or willingness to learn school cyber security hygiene and digital safeguarding duties.

Belfast, Northern Ireland, United Kingdom About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Charles Hurst Technician Recruitment Event Across Northern Ireland - Tuesday 4th August 4-8pm We're recruiting Technicians at every level across the Charles Hurst Group - from Newly Qualified and PDI Technicians through to Senior, Diagnostic and Master Technicians. Join us on Tuesday 4th August to drop in and speak to site. With continued investment across our workshops, upgraded tooling, modern facilities and strong manufacturer training pathways, this is an excellent time to join the Charles Hurst Group. We're hiring across a mix of premium brands like Land Rover and Maserati, and leading volume brands including Nissan, Cupra/Seat and Renault. Why Join Charles Hurst? Modern workshops with updated tooling and diagnostic equipment Strong manufacturer training and accreditation pathways Clear progression routes across technical grades Supportive leadership and established team culture Competitive salary structure with transparent progression Overtime at time and a half Bonus structure aligned to productivity and performance Our technician pay model is designed to reward skill, experience and progression - with clear steps, strong earning potential and a consistent bonus structure. All roles include: Saturday overtime at time and a half Clear progression routes Manufacturer training and accreditation pathways What You'll Need City & Guilds / NVQ Level 3 (for technical roles) Full UK driving licence Relevant experience for the brand or level you're applying for Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Do you have the right to work in the UK (or Republic of Ireland if an ROI vacancy) and are you able to provide proof when required?

Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.

Working Conditions Permanent. Shift work: 40 hours per week. London, Stockley Park. What You'll Do We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C Suite and other senior executives through daily operational needs, meeting support, and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or expedite escalation. Core Responsibilities General IT Support: Provide technical support to end users, assisting with issues related to cloud services, device management, and authentication. Maintain up to date knowledge of best practices in computing, device management, and security. Collaborate with other IT teams to implement new technologies and solutions. Assist in the documentation of procedures, policies, and troubleshooting steps for common issues. Microsoft Azure: Administer and maintain Microsoft Azure environments, including users, mailboxes, storage, networking, and Active Directory services. Monitor and troubleshoot issues related to Azure resources and services. Assist in information gathering and troubleshooting of security based protocols related to Azure user logins. Intune: Configure, manage, and monitor Intune for device and application management. Troubleshoot and resolve issues related to device enrollment, configuration, and compliance in Intune. Manage software distribution, updates, and application configurations across both Windows and Mac devices using Intune. Jamf: Administer and support Jamf Pro for macOS device management, ensuring all Apple devices are properly enrolled, configured, and compliant with organisational policies. Okta: Manage and support Okta for identity and access management, including user provisioning, deprovisioning, and lifecycle management. Monitor and troubleshoot user authentication issues and ensure seamless access for employees. Requirements and Skills Previous experience in a level one IT support role. Administer, maintain, and support Microsoft Office productivity suite. Microsoft Azure Active Directory & Microsoft Office 365 Admin, including user account administration. Remote access and VPN configuration and administration. Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms. Enterprise level AV administration and support. Set up and support mobile devices and desktop telecommunications. Strategic thinking: Ability to identify and prioritize trends for attention. Technical knowledge: In depth understanding, curiosity, and desire to learn about the technical environment. Teamwork & communication: Exceptional interpersonal skills to engage and support stakeholders at all levels. Continuous improvement: Understand the needs of the business. EEO Statement TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.

Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Lorna Rhodeson to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK