We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
17/05/2026
Full time
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
About Us MSI Defence Systems Limited is a UK defence company with a rich heritage in the design and delivery of naval weapon systems. We are trusted by our global customer-base to provide high integrity, mission critical solutions that fulfil the most challenging operational requirements. The company combines deep engineering expertise with disciplined project delivery to support complex, long term contracts in highly assured environments. MSI Defence Systems has entered an exciting phase of sustained growth. Building on its strong foundation, the business has expanded its capabilities into land-based systems, applying the same structured engineering, manufacturing, and commercial disciplines that underpin its success. Continued investment in people, processes, and facilities enables the company to take on increasingly complex work while preserving the values that have earned customer trust. As MSI DS continues to grow, the IT team plays a key role in safeguarding value, managing risk, and enabling sustainable business performance across the organisation. About the Role The IT Support Technician plays a key role in maintaining and improving MSI Defence Systems IT infrastructure while also supporting future IT projects, system upgrades, and technology developments. This is a hands-on technical role requiring both operational support expertise and the ability to contribute to strategic IT initiatives. The primary responsibilities will include but are not limited to: Technical Support & Operations Provide 2nd and 3rd line technical support for users across the business. Troubleshoot and resolve complex hardware, software, networking, and infrastructure issues. Support and maintain Windows desktop and server environments. Manage and support Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID (Azure AD). Monitor system performance, security, backups, and infrastructure health. Support endpoint management solutions and device deployments. Assist with user account administration, permissions, and access control. Maintain accurate technical documentation and support procedures. Escalate and manage critical incidents where required. Networking & Infrastructure Support and maintain LAN, WAN, Wi-Fi, VPN, and firewall environments. Diagnose and resolve network connectivity and performance issues. Configure and support switches, routers, and network hardware. Assist with network security, patching, and infrastructure improvements. Work with third-party suppliers and vendors when necessary. Projects & Development Assist with the delivery of IT projects, upgrades, and infrastructure improvements. Support future technology developments and business transformation initiatives. Participate in system migrations, deployments, and cloud adoption projects. Identify opportunities for automation, efficiency improvements, and service enhancements. Contribute to IT planning, disaster recovery, and business continuity activities. About the Person A reliable and technically capable IT professional who enjoys hands-on support while also contributing to the future direction of IT services and infrastructure. Combining strong operational support skills with the enthusiasm to support ongoing improvements, projects, and business growth initiatives. Experience & Skills Technical Technical Strong experience in a 2nd or 3rd line IT support role. Good understanding of Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory / Entra ID Exchange Online Intune / Endpoint Management SharePoint and Teams Strong networking knowledge including: TCP/IP DNS / DHCP VLANs VPNs Switching & Routing Wireless networking Firewall fundamentals Experience supporting virtualised environments such as VMware or Hyper-V. Personal Attributes Strong troubleshooting and analytical skills. Hands-on and proactive approach to IT support. Excellent communication and customer service skills. Ability to manage multiple priorities and work independently. Strong attention to detail and problem-solving mindset. Ability to contribute positively within a collaborative IT team.
17/05/2026
Full time
About Us MSI Defence Systems Limited is a UK defence company with a rich heritage in the design and delivery of naval weapon systems. We are trusted by our global customer-base to provide high integrity, mission critical solutions that fulfil the most challenging operational requirements. The company combines deep engineering expertise with disciplined project delivery to support complex, long term contracts in highly assured environments. MSI Defence Systems has entered an exciting phase of sustained growth. Building on its strong foundation, the business has expanded its capabilities into land-based systems, applying the same structured engineering, manufacturing, and commercial disciplines that underpin its success. Continued investment in people, processes, and facilities enables the company to take on increasingly complex work while preserving the values that have earned customer trust. As MSI DS continues to grow, the IT team plays a key role in safeguarding value, managing risk, and enabling sustainable business performance across the organisation. About the Role The IT Support Technician plays a key role in maintaining and improving MSI Defence Systems IT infrastructure while also supporting future IT projects, system upgrades, and technology developments. This is a hands-on technical role requiring both operational support expertise and the ability to contribute to strategic IT initiatives. The primary responsibilities will include but are not limited to: Technical Support & Operations Provide 2nd and 3rd line technical support for users across the business. Troubleshoot and resolve complex hardware, software, networking, and infrastructure issues. Support and maintain Windows desktop and server environments. Manage and support Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID (Azure AD). Monitor system performance, security, backups, and infrastructure health. Support endpoint management solutions and device deployments. Assist with user account administration, permissions, and access control. Maintain accurate technical documentation and support procedures. Escalate and manage critical incidents where required. Networking & Infrastructure Support and maintain LAN, WAN, Wi-Fi, VPN, and firewall environments. Diagnose and resolve network connectivity and performance issues. Configure and support switches, routers, and network hardware. Assist with network security, patching, and infrastructure improvements. Work with third-party suppliers and vendors when necessary. Projects & Development Assist with the delivery of IT projects, upgrades, and infrastructure improvements. Support future technology developments and business transformation initiatives. Participate in system migrations, deployments, and cloud adoption projects. Identify opportunities for automation, efficiency improvements, and service enhancements. Contribute to IT planning, disaster recovery, and business continuity activities. About the Person A reliable and technically capable IT professional who enjoys hands-on support while also contributing to the future direction of IT services and infrastructure. Combining strong operational support skills with the enthusiasm to support ongoing improvements, projects, and business growth initiatives. Experience & Skills Technical Technical Strong experience in a 2nd or 3rd line IT support role. Good understanding of Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory / Entra ID Exchange Online Intune / Endpoint Management SharePoint and Teams Strong networking knowledge including: TCP/IP DNS / DHCP VLANs VPNs Switching & Routing Wireless networking Firewall fundamentals Experience supporting virtualised environments such as VMware or Hyper-V. Personal Attributes Strong troubleshooting and analytical skills. Hands-on and proactive approach to IT support. Excellent communication and customer service skills. Ability to manage multiple priorities and work independently. Strong attention to detail and problem-solving mindset. Ability to contribute positively within a collaborative IT team.
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
17/05/2026
Full time
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
17/05/2026
Full time
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Ref 85815 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Unit B8 Queenslie Industrial Estate, Glasgow, G33 4DB Salary £17,000 per annum Closing date 26/05/2026 Valley Group was founded in 2014 as Valley Electrical Services by our Managing Director, Sean Harkin. Today, they are a leading provider of building services, compliance, refurbishment, energy efficiency, and other associated services. Valley Group are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office. Responsibilities Process purchase invoices, credit notes, and employee expenses using cloud-based accounting software including Xero, ensuring accurate and efficient digital transaction processing. Verify and reconcile supplier statements across digital finance systems to maintain accurate records and quickly identify and resolve discrepancies. Manage digital invoice approval workflows to ensure all transactions are authorised in accordance with company financial controls and internal policies. Maintain accurate, up-to-date, and audit-ready digital records of all purchase transactions within cloud accounting platforms. Use Microsoft Outlook, Microsoft Teams, and Microsoft Excel as part of daily operations to communicate with suppliers, collaborate with colleagues, and manage financial data efficiently. Support HR and administrative processes through digital HR platforms such as BrightHR, helping maintain organised employee records and compliance documentation. What do they need from you? Someone passionate to learn and develop their career. Someone with an outgoing and confident personality. Salary: £17,000 per annum. Working hours: Monday - Friday 8am - 4:30pm. 30 days annual leave. Free onsite parking Track record of apprentices being offered full time positions and progression opportunities upon completion of apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
17/05/2026
Full time
Ref 85815 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Unit B8 Queenslie Industrial Estate, Glasgow, G33 4DB Salary £17,000 per annum Closing date 26/05/2026 Valley Group was founded in 2014 as Valley Electrical Services by our Managing Director, Sean Harkin. Today, they are a leading provider of building services, compliance, refurbishment, energy efficiency, and other associated services. Valley Group are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office. Responsibilities Process purchase invoices, credit notes, and employee expenses using cloud-based accounting software including Xero, ensuring accurate and efficient digital transaction processing. Verify and reconcile supplier statements across digital finance systems to maintain accurate records and quickly identify and resolve discrepancies. Manage digital invoice approval workflows to ensure all transactions are authorised in accordance with company financial controls and internal policies. Maintain accurate, up-to-date, and audit-ready digital records of all purchase transactions within cloud accounting platforms. Use Microsoft Outlook, Microsoft Teams, and Microsoft Excel as part of daily operations to communicate with suppliers, collaborate with colleagues, and manage financial data efficiently. Support HR and administrative processes through digital HR platforms such as BrightHR, helping maintain organised employee records and compliance documentation. What do they need from you? Someone passionate to learn and develop their career. Someone with an outgoing and confident personality. Salary: £17,000 per annum. Working hours: Monday - Friday 8am - 4:30pm. 30 days annual leave. Free onsite parking Track record of apprentices being offered full time positions and progression opportunities upon completion of apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Clinical Business Development Manager (EMEA) Updated: Today Location: London, England, United Kingdom Job ID:15781 The Clinical Business Development Manager plays a critical role in proactively identifying and qualifying new business opportunities within a regionally organised customer segment. This role is responsible for managing early engagement with customers end-to-end, from initial identification through sales execution. Leveraging AI-driven tools and digital platforms, the Clinical Business Development Manager drives scalable outreach strategies and continuously refines targeting approaches based on data insights. They will develop and execute sales strategies aligned with therapeutic priorities, client needs, and business objectives. They will build strong client relationships and support Regional Business Development leaders on opportunities, contributing directly to revenue growth and strategic partnership development. Responsibilities: Manages a high volume of early-stage, later-phase, and/or lower-value companies within the assigned regional customer segment from lead generation through qualification, and triages opportunities under a specific deal size. Leverages AI-driven platforms, digital tools, and automation to scale outreach, optimize targeting, and streamline lead qualification processes. Identifies and qualifies prospective clients and partners for clinical research services. Generates, assesses, and prioritizes sales leads in alignment with business development objectives and clinical research capabilities. Conducts account research to inform engagement strategies and drive customer-centric outreach. Contacts prospective customers to identify opportunities. Prepares and implements the sales process and proposal development process, which includes collecting client perspectives to collaborate on preparing proposal documents and identifying and inserting win themes. Cultivates and maintains strong relationships with both prospective and existing clients to develop long-term partnership opportunities (including actively attending conferences and road shows aligned with the region they support). Collaborates closely with Account Development managers (ADMs), Inside Sales Leadership, and the Regional Business Development directors to support strategic pursuits. Maintains accurate records of all sales activities, leads, and client interactions within Salesforce CRM. Supports the development of internal sales reporting, metrics tracking, and forecasting processes. Stays current with industry trends, competitor offerings, and client developments to refine sales strategies. Collaborates with marketing, business development, and sales operations teams. Performs other duties as assigned to support the broader sales strategy and organizational growth. Requirements: Bachelor's degree required; degree in Business, Marketing, Life Sciences, or related field preferred. Experience in a sales, marketing, commercial operations, or business development role, preferably within the healthcare, pharmaceutical, or CRO industry, with other industries considered based on transferable sales skills. Results-driven with strong action orientation and the ability to move quickly and decisively. High energy and entrepreneurial mindset, with creative problem-solving skills. Strong data orientation with the ability to analyze information and adapt strategies accordingly. Proven ability to work effectively in a fast-paced, agile, and team-oriented environment. Experience using Salesforce or similar CRM tools for pipeline and activity management. Strong skills in Microsoft Office Suite (Word, Excel, and PowerPoint). Excellent verbal and written communication, interpersonal, and presentation skills. Ability to travel up to 10-30% for team meetings, training, or industry events. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
17/05/2026
Full time
Clinical Business Development Manager (EMEA) Updated: Today Location: London, England, United Kingdom Job ID:15781 The Clinical Business Development Manager plays a critical role in proactively identifying and qualifying new business opportunities within a regionally organised customer segment. This role is responsible for managing early engagement with customers end-to-end, from initial identification through sales execution. Leveraging AI-driven tools and digital platforms, the Clinical Business Development Manager drives scalable outreach strategies and continuously refines targeting approaches based on data insights. They will develop and execute sales strategies aligned with therapeutic priorities, client needs, and business objectives. They will build strong client relationships and support Regional Business Development leaders on opportunities, contributing directly to revenue growth and strategic partnership development. Responsibilities: Manages a high volume of early-stage, later-phase, and/or lower-value companies within the assigned regional customer segment from lead generation through qualification, and triages opportunities under a specific deal size. Leverages AI-driven platforms, digital tools, and automation to scale outreach, optimize targeting, and streamline lead qualification processes. Identifies and qualifies prospective clients and partners for clinical research services. Generates, assesses, and prioritizes sales leads in alignment with business development objectives and clinical research capabilities. Conducts account research to inform engagement strategies and drive customer-centric outreach. Contacts prospective customers to identify opportunities. Prepares and implements the sales process and proposal development process, which includes collecting client perspectives to collaborate on preparing proposal documents and identifying and inserting win themes. Cultivates and maintains strong relationships with both prospective and existing clients to develop long-term partnership opportunities (including actively attending conferences and road shows aligned with the region they support). Collaborates closely with Account Development managers (ADMs), Inside Sales Leadership, and the Regional Business Development directors to support strategic pursuits. Maintains accurate records of all sales activities, leads, and client interactions within Salesforce CRM. Supports the development of internal sales reporting, metrics tracking, and forecasting processes. Stays current with industry trends, competitor offerings, and client developments to refine sales strategies. Collaborates with marketing, business development, and sales operations teams. Performs other duties as assigned to support the broader sales strategy and organizational growth. Requirements: Bachelor's degree required; degree in Business, Marketing, Life Sciences, or related field preferred. Experience in a sales, marketing, commercial operations, or business development role, preferably within the healthcare, pharmaceutical, or CRO industry, with other industries considered based on transferable sales skills. Results-driven with strong action orientation and the ability to move quickly and decisively. High energy and entrepreneurial mindset, with creative problem-solving skills. Strong data orientation with the ability to analyze information and adapt strategies accordingly. Proven ability to work effectively in a fast-paced, agile, and team-oriented environment. Experience using Salesforce or similar CRM tools for pipeline and activity management. Strong skills in Microsoft Office Suite (Word, Excel, and PowerPoint). Excellent verbal and written communication, interpersonal, and presentation skills. Ability to travel up to 10-30% for team meetings, training, or industry events. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Business Development ManagerApplylocations: Brackleytime type: Full timeposted on: Posted Todayjob requisition id: JR BASELINE INFORMATION JOB TITLE: Business Development Manager (North) JOB TYPE: Field-Based, Permanent OPERATING LOCATION: Northern England SALARY: £45,000-£50,000 (Depending on experience) HOURS: 40 Hours per week REPORTING TO: Managing Director/Brand Leader ABOUT US Neighborly (yes, without the "u") began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector.Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success. Brand Info: Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire. Our Brands: Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves Lawn Care PURPOSE OF THE ROLE As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance. KEY OUTCOMES Profitable, high-performing Franchisees aligned to the business model Strong, trusted relationships between Franchisees and Head Office Early identification and turnaround of underperforming businesses Consistent use of data, KPIs, and insight to drive decision-making KEY RESPONSIBILITIES Franchise Performance & Growth Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency Partner with Franchisees to develop and deliver robust business plans Monitor KPIs, sales pipelines, and operational performance to drive growth Proactively manage underperformance with early intervention and turnaround planning Set, review, and support sales, growth, and customer service standards Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards Identify opportunities to improve profitability and operational efficiency Provide meaningful insight and analysis to support Franchisee decision making Prepare reports for Senior Management highlighting trends, risks, and opportunities Franchise Development & Onboarding Support new Franchisees through training, launch, and early development Oversee setup activities including vehicles, uniforms, stationery, and systems Support transitions of cluster areas into successful Franchisee operations Accompany Franchisees on customer appointments where appropriate Leadership & Coaching Coach, mentor, and motivate Franchise Business Owners to maximise performance Provide best practice guidance to Franchisees and the if appropriate the wider BDM team Collaborate closely with colleagues across Marketing, Finance, and Operations Support and contribute to continuous improvement initiatives across the network Systems, Standards & Governance Ensure Franchisees operate in line with company standards and brand expectations Deliver training on in house systems to improve productivity and efficiency Maintain accurate, timely performance data and reporting Positively promote company policies and ways of working Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within designed franchise network. Translate brand and strategic objectives into practical, scalable actions for Franchisees and where appropriate the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are effectively embedded within region and as appropriate across the network. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the Brand and Franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and as appropriate the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data-led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Any other reasonable duty that falls within your capabilities. EXPERIENCE/SKILLS/KNOWLEDGE Experience: Proven experience in Business Development, Sales or Commercial Leadership Strong background in business planning, data analysis and performance management Demonstrable P&L and commercial acumen Experience working cross-functionally (Marketing, Finance, Operations) Right to work in the UK with a full UK driving licence Experience working within a franchise environment (desirable) Skills/Competencies: Strategic thinker with strong commercial judgement Analytical, influencer and negotiator Strong problem-solver who acts quickly and decisively Able to manage multiple priorities in a fast-paced environment INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
17/05/2026
Full time
Business Development ManagerApplylocations: Brackleytime type: Full timeposted on: Posted Todayjob requisition id: JR BASELINE INFORMATION JOB TITLE: Business Development Manager (North) JOB TYPE: Field-Based, Permanent OPERATING LOCATION: Northern England SALARY: £45,000-£50,000 (Depending on experience) HOURS: 40 Hours per week REPORTING TO: Managing Director/Brand Leader ABOUT US Neighborly (yes, without the "u") began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector.Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success. Brand Info: Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire. Our Brands: Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves Lawn Care PURPOSE OF THE ROLE As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance. KEY OUTCOMES Profitable, high-performing Franchisees aligned to the business model Strong, trusted relationships between Franchisees and Head Office Early identification and turnaround of underperforming businesses Consistent use of data, KPIs, and insight to drive decision-making KEY RESPONSIBILITIES Franchise Performance & Growth Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency Partner with Franchisees to develop and deliver robust business plans Monitor KPIs, sales pipelines, and operational performance to drive growth Proactively manage underperformance with early intervention and turnaround planning Set, review, and support sales, growth, and customer service standards Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards Identify opportunities to improve profitability and operational efficiency Provide meaningful insight and analysis to support Franchisee decision making Prepare reports for Senior Management highlighting trends, risks, and opportunities Franchise Development & Onboarding Support new Franchisees through training, launch, and early development Oversee setup activities including vehicles, uniforms, stationery, and systems Support transitions of cluster areas into successful Franchisee operations Accompany Franchisees on customer appointments where appropriate Leadership & Coaching Coach, mentor, and motivate Franchise Business Owners to maximise performance Provide best practice guidance to Franchisees and the if appropriate the wider BDM team Collaborate closely with colleagues across Marketing, Finance, and Operations Support and contribute to continuous improvement initiatives across the network Systems, Standards & Governance Ensure Franchisees operate in line with company standards and brand expectations Deliver training on in house systems to improve productivity and efficiency Maintain accurate, timely performance data and reporting Positively promote company policies and ways of working Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within designed franchise network. Translate brand and strategic objectives into practical, scalable actions for Franchisees and where appropriate the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are effectively embedded within region and as appropriate across the network. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the Brand and Franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and as appropriate the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data-led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Any other reasonable duty that falls within your capabilities. EXPERIENCE/SKILLS/KNOWLEDGE Experience: Proven experience in Business Development, Sales or Commercial Leadership Strong background in business planning, data analysis and performance management Demonstrable P&L and commercial acumen Experience working cross-functionally (Marketing, Finance, Operations) Right to work in the UK with a full UK driving licence Experience working within a franchise environment (desirable) Skills/Competencies: Strategic thinker with strong commercial judgement Analytical, influencer and negotiator Strong problem-solver who acts quickly and decisively Able to manage multiple priorities in a fast-paced environment INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
East Lancashire Hospitals NHS Trust
Blackburn, Lancashire
Job overview The IT Infrastructure Administrator supports the IT Infrastructure Specialist and IT Infrastructure Manager in delivering high quality, available, robust and resilient IT infrastructure services to the Trust. The role has responsibility for contributing to and carrying out all administrative procedures and maintenance on the Trust's IT infrastructure. Main duties of the job Provide excellent administrative and maintenance services for the IT technical infrastructure service. Ensure that the IT technical infrastructure, including servers, storage and backup solutions continue to operate and support the requirements of the Trust. Detailed responsibilities Carry out routine maintenance, management and backup operations of the Trust's IT infrastructure covering server estate and storage environment. Contribute to and assist in developing maintenance routines and schedules. Contribute to and maintain infrastructure monitoring systems. Ensure all infrastructure documentation is current and available. Provide technical infrastructure support to the departments front line services. Respond to and resolve technical IT infrastructure incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources. Diagnose faults using analytical tools and provide fixes for hardware and software faults that arise in the use of the Trusts IT infrastructure systems and assets. Ensure that all IT Support systems related to infrastructure are maintained and kept up to date. Create regular and ad hoc reports on IT infrastructure assets availability and performance. Carry out new equipment provisioning and upgrades of current equipment to agreed timescales and procedures. Advise staff on the best use of the Trust's messaging systems. Maintain the Trust's Active Directory and Messaging systems. Provide high levels of customer care and satisfaction. Be involved with specific IM&T roll outs of projects as required. Qualifications Degree in IT relating subject or equivalent experience NVQ(3+) / HND or CompTIA Server+ or equivalent experience MCSE Core Infrastructure or MCP Relevant IT Infrastructure or Vendor Qualifications ITIL Foundation Knowledge and skills Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems An excellent understanding of Microsoft Server Operating systems and applications Methodical approach to fault finding, diagnosis and resolution Ability to deliver technical projects within agreed constraints Good knowledge of IT systems and infrastructure within healthcare organisations Knowledge and skills in the use of VMWare Personal attributes Excellent communication skills with the ability to convey technical concepts in plain language across a range of audiences Ability to manage own workload through excellent time management and organization skills Ability to work with minimum supervision and to use own initiative, taking ownership of work Experience Extensive practical experience in a technical IT support environment within a medium to large organisation including 2nd/3rd line support experience, experience of managing changes within complex technical environment, experience of resolving technical issues to customers satisfaction Experience supporting Microsoft infrastructure components such as Active Directory, Group Policy and DNS Experience supporting server operating systems Experience of working with Microsoft 365 technologies Significant practical experience of working within a complex technical environment including storage area networks and virtual server infrastructure Experience of working within IT in an NHS environment. Salary Salary £32,073 - £39,043 per annum. Closing 22/05/:00 Equal opportunities The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. We aim to employ a workforce that reflects the diverse communities we serve and welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
17/05/2026
Full time
Job overview The IT Infrastructure Administrator supports the IT Infrastructure Specialist and IT Infrastructure Manager in delivering high quality, available, robust and resilient IT infrastructure services to the Trust. The role has responsibility for contributing to and carrying out all administrative procedures and maintenance on the Trust's IT infrastructure. Main duties of the job Provide excellent administrative and maintenance services for the IT technical infrastructure service. Ensure that the IT technical infrastructure, including servers, storage and backup solutions continue to operate and support the requirements of the Trust. Detailed responsibilities Carry out routine maintenance, management and backup operations of the Trust's IT infrastructure covering server estate and storage environment. Contribute to and assist in developing maintenance routines and schedules. Contribute to and maintain infrastructure monitoring systems. Ensure all infrastructure documentation is current and available. Provide technical infrastructure support to the departments front line services. Respond to and resolve technical IT infrastructure incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources. Diagnose faults using analytical tools and provide fixes for hardware and software faults that arise in the use of the Trusts IT infrastructure systems and assets. Ensure that all IT Support systems related to infrastructure are maintained and kept up to date. Create regular and ad hoc reports on IT infrastructure assets availability and performance. Carry out new equipment provisioning and upgrades of current equipment to agreed timescales and procedures. Advise staff on the best use of the Trust's messaging systems. Maintain the Trust's Active Directory and Messaging systems. Provide high levels of customer care and satisfaction. Be involved with specific IM&T roll outs of projects as required. Qualifications Degree in IT relating subject or equivalent experience NVQ(3+) / HND or CompTIA Server+ or equivalent experience MCSE Core Infrastructure or MCP Relevant IT Infrastructure or Vendor Qualifications ITIL Foundation Knowledge and skills Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems An excellent understanding of Microsoft Server Operating systems and applications Methodical approach to fault finding, diagnosis and resolution Ability to deliver technical projects within agreed constraints Good knowledge of IT systems and infrastructure within healthcare organisations Knowledge and skills in the use of VMWare Personal attributes Excellent communication skills with the ability to convey technical concepts in plain language across a range of audiences Ability to manage own workload through excellent time management and organization skills Ability to work with minimum supervision and to use own initiative, taking ownership of work Experience Extensive practical experience in a technical IT support environment within a medium to large organisation including 2nd/3rd line support experience, experience of managing changes within complex technical environment, experience of resolving technical issues to customers satisfaction Experience supporting Microsoft infrastructure components such as Active Directory, Group Policy and DNS Experience supporting server operating systems Experience of working with Microsoft 365 technologies Significant practical experience of working within a complex technical environment including storage area networks and virtual server infrastructure Experience of working within IT in an NHS environment. Salary Salary £32,073 - £39,043 per annum. Closing 22/05/:00 Equal opportunities The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. We aim to employ a workforce that reflects the diverse communities we serve and welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We are looking for a Business Analyst (BA) to partner with different business areas (technical and non-technical) within Hearst Networks UK, to proactively identify, advocate for and present opportunities for changes and enhancements. This position will create strong relationships, have excellent communication and analytical skills and develop a deep understanding of the company, its teams and processes. The BA will work with the Director of the PMO and PMO team to prioritise work and present documentation and feasibility of the changes with a practical view on what is achievable and will reap the most benefit to our teams and company. The BA will work closely with and create strong partnerships with external vendors, as well as co ordinate testing cycles, process changes and assist in project communications and implementations. This is a permanent position. This role will be hybrid based in the London office 3 days a week, working to support our business which operates across exciting, award winning brands like Sky HISTORY and Crime+Investigation. Key Responsibilities Business partnering Meet with and shadow internal teams regularly to get a full understanding of the different team's needs and challenges. Work with internal teams to help them understand the context of the changes. Present and advocate for changes or enhancements needed to the PMO and company management to ensure focus on the right priorities. Manage and own a consistent way of reporting requirements from the teams to inform the prioritisation cycle. Meet and work with external vendors to maintain good partnerships and to assist translating and presenting needs from the business for any change requests or issues. Change Management & Training Support the adoption of new tools, workflows, processes and analytics capabilities across different teams. Create documentation, training materials, and best practice guides. Champion a culture of data driven thinking within the organization. Requirements Gathering & Analysis Engage with stakeholders to understand business objectives, challenges, and constraints. Conduct interviews, workshops, surveys, and data analysis to gather detailed business and functional requirements. Translate complex business needs into clear, actionable requirements, user stories, and process flows. Process Mapping & Improvement Document current state (AS IS) workflows and propose optimised future state (TO BE) processes. Identify inefficiencies, risks, and opportunities for automation, cost saving or enhancement. Support continuous improvement initiatives across teams. Solution Design & Collaboration Learn pro actively about new ways the company can work and present these back to the PMO and the company, for example using AI. Partner with the Technology team to ensure solutions meet business needs. Participate in solution design reviews, sprint planning, and backlog prioritisation. Act as a liaison between technical teams and business stakeholders throughout project lifecycles. Testing & Implementation Support Develop test plans, test cases, and acceptance criteria. Support or perform QA activities to validate solutions and ensure requirements are met. Assist in change management, training, and post implementation reviews. To be successful in this role, we are looking for someone who can demonstrate the following key competencies: Analytical Thinking: Ability to identify and translate insights into business actions. Stakeholder Management: Skilled at balancing needs and expectations across multiple teams and different levels. Ability to present insights clearly to both technical and non technical audiences. Persuading & Influencing: Gaining clear agreement and commitment from others by persuading, convincing and negotiating. Problem Solving & Innovation: Finding efficient, scalable, cost effective solutions to business challenges. Adaptability: Comfortable working in a fast changing industry with frequent shifts in priorities. Ability to work across and jump between different business areas, including Legal, Finance, HR, MarComms, Programming, On Air, Media Operations and Technology. Minimum Requirements Experience as a Business Analyst within a project driven or change environment. Experience in media, broadcast, or content driven organisations. Strong written, presentation and verbal communication skills, with the ability to translate complex concepts clearly for different audiences. Ability to use analysis, presentations and other communications to persuade and influence priorities that deliver the greatest value to the teams and the company. Ability to develop strong relationships to encourage individuals and teams to proactively look to consult and work with the PMO. Ability to gather, document and validate business and functional requirements, including user stories and acceptance criteria. Strong stakeholder management and facilitation skills, with experience working across both technical and non technical teams. Experience documenting and improving business processes, including AS IS and TO BE process mapping. Experience supporting testing cycles (UAT) and implementation activities to ensure solutions meet business needs. Ability to assess feasibility, impact, risk and business benefit of proposed changes and enhancements. Desirable Requirements Experience in media broadcast. Experience working within or alongside a PMO or structured governance framework. Exposure to Agile or hybrid delivery environments. Familiarity with workflow optimisation, automation, or AI enabled tools. Exposure to co ordinating projects. We welcome applicants from under represented backgrounds and are keen to make sure we are inclusive and accessible to all. Please do let us know if you require any adjustments or assistance for meetings and communications with you when you apply for a role with us.
17/05/2026
Full time
We are looking for a Business Analyst (BA) to partner with different business areas (technical and non-technical) within Hearst Networks UK, to proactively identify, advocate for and present opportunities for changes and enhancements. This position will create strong relationships, have excellent communication and analytical skills and develop a deep understanding of the company, its teams and processes. The BA will work with the Director of the PMO and PMO team to prioritise work and present documentation and feasibility of the changes with a practical view on what is achievable and will reap the most benefit to our teams and company. The BA will work closely with and create strong partnerships with external vendors, as well as co ordinate testing cycles, process changes and assist in project communications and implementations. This is a permanent position. This role will be hybrid based in the London office 3 days a week, working to support our business which operates across exciting, award winning brands like Sky HISTORY and Crime+Investigation. Key Responsibilities Business partnering Meet with and shadow internal teams regularly to get a full understanding of the different team's needs and challenges. Work with internal teams to help them understand the context of the changes. Present and advocate for changes or enhancements needed to the PMO and company management to ensure focus on the right priorities. Manage and own a consistent way of reporting requirements from the teams to inform the prioritisation cycle. Meet and work with external vendors to maintain good partnerships and to assist translating and presenting needs from the business for any change requests or issues. Change Management & Training Support the adoption of new tools, workflows, processes and analytics capabilities across different teams. Create documentation, training materials, and best practice guides. Champion a culture of data driven thinking within the organization. Requirements Gathering & Analysis Engage with stakeholders to understand business objectives, challenges, and constraints. Conduct interviews, workshops, surveys, and data analysis to gather detailed business and functional requirements. Translate complex business needs into clear, actionable requirements, user stories, and process flows. Process Mapping & Improvement Document current state (AS IS) workflows and propose optimised future state (TO BE) processes. Identify inefficiencies, risks, and opportunities for automation, cost saving or enhancement. Support continuous improvement initiatives across teams. Solution Design & Collaboration Learn pro actively about new ways the company can work and present these back to the PMO and the company, for example using AI. Partner with the Technology team to ensure solutions meet business needs. Participate in solution design reviews, sprint planning, and backlog prioritisation. Act as a liaison between technical teams and business stakeholders throughout project lifecycles. Testing & Implementation Support Develop test plans, test cases, and acceptance criteria. Support or perform QA activities to validate solutions and ensure requirements are met. Assist in change management, training, and post implementation reviews. To be successful in this role, we are looking for someone who can demonstrate the following key competencies: Analytical Thinking: Ability to identify and translate insights into business actions. Stakeholder Management: Skilled at balancing needs and expectations across multiple teams and different levels. Ability to present insights clearly to both technical and non technical audiences. Persuading & Influencing: Gaining clear agreement and commitment from others by persuading, convincing and negotiating. Problem Solving & Innovation: Finding efficient, scalable, cost effective solutions to business challenges. Adaptability: Comfortable working in a fast changing industry with frequent shifts in priorities. Ability to work across and jump between different business areas, including Legal, Finance, HR, MarComms, Programming, On Air, Media Operations and Technology. Minimum Requirements Experience as a Business Analyst within a project driven or change environment. Experience in media, broadcast, or content driven organisations. Strong written, presentation and verbal communication skills, with the ability to translate complex concepts clearly for different audiences. Ability to use analysis, presentations and other communications to persuade and influence priorities that deliver the greatest value to the teams and the company. Ability to develop strong relationships to encourage individuals and teams to proactively look to consult and work with the PMO. Ability to gather, document and validate business and functional requirements, including user stories and acceptance criteria. Strong stakeholder management and facilitation skills, with experience working across both technical and non technical teams. Experience documenting and improving business processes, including AS IS and TO BE process mapping. Experience supporting testing cycles (UAT) and implementation activities to ensure solutions meet business needs. Ability to assess feasibility, impact, risk and business benefit of proposed changes and enhancements. Desirable Requirements Experience in media broadcast. Experience working within or alongside a PMO or structured governance framework. Exposure to Agile or hybrid delivery environments. Familiarity with workflow optimisation, automation, or AI enabled tools. Exposure to co ordinating projects. We welcome applicants from under represented backgrounds and are keen to make sure we are inclusive and accessible to all. Please do let us know if you require any adjustments or assistance for meetings and communications with you when you apply for a role with us.
BMW Group Financial Services UK is looking for aLocal Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
17/05/2026
Full time
BMW Group Financial Services UK is looking for aLocal Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
The Lead Data Engineer will contribute to the development and delivery of Data Warehousing, Reporting and Analytics output. They will enable data (from NHS data sets e.g. relating to acute activity) to be appropriately shared and disseminated within operational reports, published Management Information or Official Statistics. The Lead Data Engineer will work closely with colleagues to develop robust processes for managing and automating regular outputs. The Lead Data Engineer must communicate plans and timescales to enable onward management of key stakeholders and should provide regular updates. The Lead Data Engineer will feed into development priorities to understand potential efficiencies and savings in automated processes, to deploy and manage resources appropriately as the organisation progresses towards its strategic data solution. The Lead Data Engineer will develop and implement new technologies to support robust and accurate data management and must ensure documentation (such as data dictionaries and data lineage information) is readily available across a range of stakeholders. Main duties of the job Technical lead for departmental work area, and overall data management framework. Embed improved ways of working with data across the wider team, including automation of manual tasks and data assurance. Strong skills in analysing, defining, sourcing and capturing data across strategic business systems, processes and areas of an organisation. Strong experience of working with data and databases, ideally involving the development of new and existing data sources in a Data Warehouse environment. Good understanding of Data Warehouse techniques, including dimensional data modelling and relational database design and concepts (e.g. Kimball). Exceptional SQL experience and technical database expertise using relational databases such as Oracle Database & PL/SQL or Microsoft T SQL. Excellent knowledge and experience of R and Python programming. Experience of code reviews and ensuring coding standards are applied and met. Experience of defining and documenting data workflows across systems and operations, including capturing and documenting complex data definitions and business rules. Provide expert advice to the Directorate on matters of data platforms, data integration and visualisation tools. About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients' homes, the community and our three hospitals in Pontefract, Dewsbury and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver an excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. Job responsibilities Qualifications Educated to Masters level or equivalent level or equivalent experience of working at a senior level in a specialist area, plus Postgraduate management diploma qualification. Experience Experience of exporting data from various source data systems, transforming data against required business rules and data models, or data storage and analysis requirements, and loading data in various storage platforms. Excellent communication and collaboration skills to determine data requirements. Experience of implementing digital/information/data change programmes. Good understanding of Data Warehouse techniques, including dimensional data modelling and relational database design and concepts (e.g. Kimball). Exceptional SQL experience and technical database expertise using relational databases such as Oracle Database & PL/SQL or Microsoft T SQL. Extensive working knowledge and experience with ETL and data integration. Knowledge and expertise of IT architecture and infrastructure. Current knowledge of the public sector/NHS. Skills & Attributes Excellent analytical, IT keyboard and numerical skills - confident with statistics and their presentation. Excellent verbal and written communication (including presentation) skills. Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical). Significant ability to analyse numerical and written data, assess options and draw appropriate initiatives. Demonstrable ability to plan over short, medium and long term timeframes and adjust plans and resource requirements accordingly. Demonstrable ability to work effectively between competing activities where required. Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
17/05/2026
Full time
The Lead Data Engineer will contribute to the development and delivery of Data Warehousing, Reporting and Analytics output. They will enable data (from NHS data sets e.g. relating to acute activity) to be appropriately shared and disseminated within operational reports, published Management Information or Official Statistics. The Lead Data Engineer will work closely with colleagues to develop robust processes for managing and automating regular outputs. The Lead Data Engineer must communicate plans and timescales to enable onward management of key stakeholders and should provide regular updates. The Lead Data Engineer will feed into development priorities to understand potential efficiencies and savings in automated processes, to deploy and manage resources appropriately as the organisation progresses towards its strategic data solution. The Lead Data Engineer will develop and implement new technologies to support robust and accurate data management and must ensure documentation (such as data dictionaries and data lineage information) is readily available across a range of stakeholders. Main duties of the job Technical lead for departmental work area, and overall data management framework. Embed improved ways of working with data across the wider team, including automation of manual tasks and data assurance. Strong skills in analysing, defining, sourcing and capturing data across strategic business systems, processes and areas of an organisation. Strong experience of working with data and databases, ideally involving the development of new and existing data sources in a Data Warehouse environment. Good understanding of Data Warehouse techniques, including dimensional data modelling and relational database design and concepts (e.g. Kimball). Exceptional SQL experience and technical database expertise using relational databases such as Oracle Database & PL/SQL or Microsoft T SQL. Excellent knowledge and experience of R and Python programming. Experience of code reviews and ensuring coding standards are applied and met. Experience of defining and documenting data workflows across systems and operations, including capturing and documenting complex data definitions and business rules. Provide expert advice to the Directorate on matters of data platforms, data integration and visualisation tools. About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients' homes, the community and our three hospitals in Pontefract, Dewsbury and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver an excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. Job responsibilities Qualifications Educated to Masters level or equivalent level or equivalent experience of working at a senior level in a specialist area, plus Postgraduate management diploma qualification. Experience Experience of exporting data from various source data systems, transforming data against required business rules and data models, or data storage and analysis requirements, and loading data in various storage platforms. Excellent communication and collaboration skills to determine data requirements. Experience of implementing digital/information/data change programmes. Good understanding of Data Warehouse techniques, including dimensional data modelling and relational database design and concepts (e.g. Kimball). Exceptional SQL experience and technical database expertise using relational databases such as Oracle Database & PL/SQL or Microsoft T SQL. Extensive working knowledge and experience with ETL and data integration. Knowledge and expertise of IT architecture and infrastructure. Current knowledge of the public sector/NHS. Skills & Attributes Excellent analytical, IT keyboard and numerical skills - confident with statistics and their presentation. Excellent verbal and written communication (including presentation) skills. Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical). Significant ability to analyse numerical and written data, assess options and draw appropriate initiatives. Demonstrable ability to plan over short, medium and long term timeframes and adjust plans and resource requirements accordingly. Demonstrable ability to work effectively between competing activities where required. Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dynamics365 Product Lead Application Deadline: 29 May 2026 Department: IT & Digital Transformation Employment Type: Permanent Location: London, UK Reporting To: Deputy Director - Digital, Data & Technology Compensation: £57,776 / year Description To act as MAP's internal expert for Dynamics 365 CRM, ensuring the system is reliable, fit for purpose, and continuously improved to meet organisational priorities. The ideal candidate will be a proficient, hands on administrator with a focus on delivering incremental, high impact improvements to the day to day operation of MAP Dynamics 365 CRM, managing the system's day to day administration, data quality, and functional enhancements, reducing reliance on 3rd parties for routine fixes such as creating new fields, workflows, and reports, fixing issues, improving data quality, and embedding system changes, retaining knowledge in house. Key Responsibilities Dynamics 365 administration and support Act as the functional lead for Dynamics 365 CE, with a particular focus on Non Profit Customer Insights, Sales Enterprise and Fundraising and Engagement modules. Performs hands on functional configuration of Dynamics 365 components e.g. fields, views, forms, business rules, and builds low code Power Automate flows to support business processes. Act as the primary point of contact for system issues and user support, managing and resolving support requests efficiently. Conduct routine administrative tasks, such as managing user accounts, security roles, access permissions, and data sharing rules, to ensure a secure and organised environment. Maintain and update system documentation on configuration, customisations, and processes and procedures to facilitate knowledge transfer and ensure continuity. Troubleshoot and resolve system issues, escalating only when specialist vendor support is required. Skills, Knowledge and Expertise Experience & Certifications/Qualifications: Extensive hands on expertise in Microsoft Dynamics 365 CE, including configuration, customisation, and administration. Skilled in Power Platform: Power Automate (low code flows), model driven Power Apps, and Dataverse. Strong knowledge of Dynamics 365 Customer Insights across data unification, segmentation, journeys, and analytics. Proven delivery experience with the Sales module (leads, opportunities, accounts, pipeline, forecasting). Ability to translate business requirements into effective Dynamics 365 solutions. Working understanding of SQL and SSIS, preferably in relation to Kingsway Soft based integrations. Practical project experience: effort estimation, timeline tracking, and managing competing change requests. Strong data management skills, including imports, validation, quality checks, and de duplication. Desirable understanding of fundraising and finance processes, including income reconciliation and Gift Aid. Working knowledge of GDPR, PCI, PECR, and data governance best practice. Experience coordinating external partners to meet internal standards and requirements. Clear, confident communicator able to explain technical concepts to varied audiences. Collaborative approach with cross departmental experience (fundraising, operations, finance, IT). Able to balance BAU support with ongoing improvement projects. Experience in not for profit/public sector environments, ideally involving fundraising, membership, or donor management.
17/05/2026
Full time
Dynamics365 Product Lead Application Deadline: 29 May 2026 Department: IT & Digital Transformation Employment Type: Permanent Location: London, UK Reporting To: Deputy Director - Digital, Data & Technology Compensation: £57,776 / year Description To act as MAP's internal expert for Dynamics 365 CRM, ensuring the system is reliable, fit for purpose, and continuously improved to meet organisational priorities. The ideal candidate will be a proficient, hands on administrator with a focus on delivering incremental, high impact improvements to the day to day operation of MAP Dynamics 365 CRM, managing the system's day to day administration, data quality, and functional enhancements, reducing reliance on 3rd parties for routine fixes such as creating new fields, workflows, and reports, fixing issues, improving data quality, and embedding system changes, retaining knowledge in house. Key Responsibilities Dynamics 365 administration and support Act as the functional lead for Dynamics 365 CE, with a particular focus on Non Profit Customer Insights, Sales Enterprise and Fundraising and Engagement modules. Performs hands on functional configuration of Dynamics 365 components e.g. fields, views, forms, business rules, and builds low code Power Automate flows to support business processes. Act as the primary point of contact for system issues and user support, managing and resolving support requests efficiently. Conduct routine administrative tasks, such as managing user accounts, security roles, access permissions, and data sharing rules, to ensure a secure and organised environment. Maintain and update system documentation on configuration, customisations, and processes and procedures to facilitate knowledge transfer and ensure continuity. Troubleshoot and resolve system issues, escalating only when specialist vendor support is required. Skills, Knowledge and Expertise Experience & Certifications/Qualifications: Extensive hands on expertise in Microsoft Dynamics 365 CE, including configuration, customisation, and administration. Skilled in Power Platform: Power Automate (low code flows), model driven Power Apps, and Dataverse. Strong knowledge of Dynamics 365 Customer Insights across data unification, segmentation, journeys, and analytics. Proven delivery experience with the Sales module (leads, opportunities, accounts, pipeline, forecasting). Ability to translate business requirements into effective Dynamics 365 solutions. Working understanding of SQL and SSIS, preferably in relation to Kingsway Soft based integrations. Practical project experience: effort estimation, timeline tracking, and managing competing change requests. Strong data management skills, including imports, validation, quality checks, and de duplication. Desirable understanding of fundraising and finance processes, including income reconciliation and Gift Aid. Working knowledge of GDPR, PCI, PECR, and data governance best practice. Experience coordinating external partners to meet internal standards and requirements. Clear, confident communicator able to explain technical concepts to varied audiences. Collaborative approach with cross departmental experience (fundraising, operations, finance, IT). Able to balance BAU support with ongoing improvement projects. Experience in not for profit/public sector environments, ideally involving fundraising, membership, or donor management.
Hours of Work 37.5 hours a week, Monday to Friday (between 8am and 6pm). What is the Role? We are seeking a high energy, driven Business Development Manager to accelerate new logo growth across our SMB segment within our Communications portfolio (UC, connectivity, mobile, and related services). This is a pure new business hunter role. You will build your own pipeline through outbound prospecting, networking, referrals, events, and targeted campaigns. A successful BDM will confidently lead conversations about connectivity, hosted telephony, mobile solutions, and unified communications. You'll uncover customer challenges, understand their operational needs, and position dbfb's solutions to improve reliability, flexibility, productivity, and cost efficiency. While this role doesn't require deep technical skills, you must be able to translate solution benefits into clear business outcomes and work closely with product specialists where needed. This is a fantastic opportunity for someone passionate about communications technology, consultative selling, and helping SMBs modernise how they connect. Key Tasks & Accountabilities New Business Acquisition: Identify and secure new logos in the SMB market using outbound prospecting, networking, events, referrals, and structured outreach. Build and manage a strong pipeline of qualified UC, connectivity, and mobile opportunities. Develop targeted account and territory plans to drive sustained new business growth. Sales Strategy & Execution: Lead end to end sales cycles, including discovery, solution alignment, proposals, presentations, and contract negotiation. Confidently position dbfb's portfolio: hosted telephony, connectivity, mobile, AV and IT managed services. Collaborate with specialists to shape competitive, value driven solutions for customers. Articulate commercial models, contract options, and ROI clearly to customers. Stakeholder Engagement: Build trusted relationships with decision makers across SMB organisations, such as owners, managing directors, operations managers, and IT contacts. Use a consultative approach to understand business challenges and align proposals effectively. Navigate varied buying groups and procurement processes confidently. Stay up to date with telecoms and UC trends, supplier updates, and competitor solutions. Provide meaningful feedback on product improvements, market demands, and customer expectations. Performance & Reporting: Achieve or exceed monthly new business revenue targets. Maintain disciplined CRM hygiene, ensuring accurate pipeline, forecasting, and activity records. Report regularly on performance, pipeline status, and strategic priorities. What Will You Bring? 2+ years' proven success in B2B new business sales, ideally in telecoms, UC, connectivity, or mobile. Demonstrable experience selling into SMB organisations and navigating short to mid length buying cycles. Strong track record of hitting sales targets and closing new logo deals. Excellent communication, presentation, and negotiation skills. Highly motivated and disciplined, with strong personal accountability. Solid understanding of UC solutions, hosted telephony, connectivity options, mobile tariffs, and related technologies. Ability to work collaboratively with technical, provisioning, and delivery teams. Hunter Mentality: Persistent, proactive, and driven to win new business. Solution Selling: Able to uncover needs and position the right combination of UC, connectivity, and mobile services. Negotiation & Closing: Skilled at managing commercial discussions and securing commitments. Business Acumen: Understands how communications impact business productivity, cost, and customer service. Pipeline Management: Strong discipline in managing pipeline, forecasting, and CRM activity. Stakeholder Engagement: Builds relationships across varied SMB leadership structures. Industry Awareness: Knowledgeable about telecoms trends, competitors, carriers, and market changes. Customer Insight: Able to diagnose pain points and frame compelling business cases. Resilience & Drive: Thrives in a fast paced, results focused environment. Collaboration: Works effectively with internal teams to deliver smooth customer onboarding. Continuous Learning: Open to coaching, feedback, and improvement. Cultural Contribution: Supports a positive, customer centric, high performance sales culture. What's in it for You? A competitive salary plus commission plan. 22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year. NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses). Death in Service (3 salary). 0.5 days per year paid volunteering/community work. Wellbeing support.
17/05/2026
Full time
Hours of Work 37.5 hours a week, Monday to Friday (between 8am and 6pm). What is the Role? We are seeking a high energy, driven Business Development Manager to accelerate new logo growth across our SMB segment within our Communications portfolio (UC, connectivity, mobile, and related services). This is a pure new business hunter role. You will build your own pipeline through outbound prospecting, networking, referrals, events, and targeted campaigns. A successful BDM will confidently lead conversations about connectivity, hosted telephony, mobile solutions, and unified communications. You'll uncover customer challenges, understand their operational needs, and position dbfb's solutions to improve reliability, flexibility, productivity, and cost efficiency. While this role doesn't require deep technical skills, you must be able to translate solution benefits into clear business outcomes and work closely with product specialists where needed. This is a fantastic opportunity for someone passionate about communications technology, consultative selling, and helping SMBs modernise how they connect. Key Tasks & Accountabilities New Business Acquisition: Identify and secure new logos in the SMB market using outbound prospecting, networking, events, referrals, and structured outreach. Build and manage a strong pipeline of qualified UC, connectivity, and mobile opportunities. Develop targeted account and territory plans to drive sustained new business growth. Sales Strategy & Execution: Lead end to end sales cycles, including discovery, solution alignment, proposals, presentations, and contract negotiation. Confidently position dbfb's portfolio: hosted telephony, connectivity, mobile, AV and IT managed services. Collaborate with specialists to shape competitive, value driven solutions for customers. Articulate commercial models, contract options, and ROI clearly to customers. Stakeholder Engagement: Build trusted relationships with decision makers across SMB organisations, such as owners, managing directors, operations managers, and IT contacts. Use a consultative approach to understand business challenges and align proposals effectively. Navigate varied buying groups and procurement processes confidently. Stay up to date with telecoms and UC trends, supplier updates, and competitor solutions. Provide meaningful feedback on product improvements, market demands, and customer expectations. Performance & Reporting: Achieve or exceed monthly new business revenue targets. Maintain disciplined CRM hygiene, ensuring accurate pipeline, forecasting, and activity records. Report regularly on performance, pipeline status, and strategic priorities. What Will You Bring? 2+ years' proven success in B2B new business sales, ideally in telecoms, UC, connectivity, or mobile. Demonstrable experience selling into SMB organisations and navigating short to mid length buying cycles. Strong track record of hitting sales targets and closing new logo deals. Excellent communication, presentation, and negotiation skills. Highly motivated and disciplined, with strong personal accountability. Solid understanding of UC solutions, hosted telephony, connectivity options, mobile tariffs, and related technologies. Ability to work collaboratively with technical, provisioning, and delivery teams. Hunter Mentality: Persistent, proactive, and driven to win new business. Solution Selling: Able to uncover needs and position the right combination of UC, connectivity, and mobile services. Negotiation & Closing: Skilled at managing commercial discussions and securing commitments. Business Acumen: Understands how communications impact business productivity, cost, and customer service. Pipeline Management: Strong discipline in managing pipeline, forecasting, and CRM activity. Stakeholder Engagement: Builds relationships across varied SMB leadership structures. Industry Awareness: Knowledgeable about telecoms trends, competitors, carriers, and market changes. Customer Insight: Able to diagnose pain points and frame compelling business cases. Resilience & Drive: Thrives in a fast paced, results focused environment. Collaboration: Works effectively with internal teams to deliver smooth customer onboarding. Continuous Learning: Open to coaching, feedback, and improvement. Cultural Contribution: Supports a positive, customer centric, high performance sales culture. What's in it for You? A competitive salary plus commission plan. 22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year. NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses). Death in Service (3 salary). 0.5 days per year paid volunteering/community work. Wellbeing support.
Financial Performance Reporting Specialist (12 Month FTC) We're re-imagining mining to improve people's lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy and inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee value proposition, we're putting the development and growth of colleagues first by ensuring everyone at Anglo American has the career experience they deserve. Job Description : The strategy of Anglo American is to secure, develop and operate a portfolio of high quality and long-life resource assets to deliver leading shareholder returns. This can be achieved through innovative practices and technologies, in the hands of our world-class people, working towards a common purpose of re-imagining mining to improve people's lives. Finance enables Anglo American to achieve its strategic ambitions by driving optimal decision making and performance management whilst maintaining the highest standards of control and compliance, providing a workplace of the future to develop and retain talent. The Group Financial Planning & Analysis Team supports and influences the group wide performance agenda by characterising Anglo American portfolio performance and providing key advice to the SVP Finance & Performance Management, Group Financial Director, business CEOs, business CFOs, ELT and Group CEO. Purpose The purpose of this role empower decision-making and business resilience through provision of impactful analysis, insights and challenge, identifying risks and opportunities and driving efficient, dynamic, forward-looking integrated planning and performance management. The Work - Key Outputs and Accountabilities To deliver insightful on time, accurate and complete monthly, quarterly and annual reporting, forecasting and budgeting, for multiple businesses explaining performance against target and specific KPIs. To provide value adding financial/operational analysis to facilitate identification of business improvement opportunities and management of risk at the Group portfolio level. To support the delivery of an effective Group planning and budget processes and influencing the design of new processes and systems and subsequent implementation. To provide bespoke analysis on critical business issues in support of performance analysis deliverables prepared for Board, ELT and other recipients. To maintain a wider understanding of the market environment and economic environment that impact Group Anglo Strategy and multiple Business unit operations. To collaborate with multiple businesses to improve quality and accuracy of submissions and to drive enhanced understanding of businesses' performance. To review and continually improve the Group's performance reporting activities for both efficiency and effectiveness to ensure outputs are fit for purpose. To provide advice, insight and analysis to other Group Functions (e.g. Investor Relations, Group Treasury, Group Strategy) on Group and business performance. To collaborate with other functions in Group Finance and Performance Management to ensure compliance with the Group's accounting policies and processes, and in support of the Group's external reporting obligations. People & Teams Demonstrates behaviour in line with the Group's values, standards and a professional workplace. Participates as an effective team member in working collaboratively with their leader, peers and relevant others (including with business teams) to achieve business goals. Monitors the activities of their team which involve other teams and appropriately intervene to address any cross-team issues. Contributes to the broader business by working with others in such a way that it optimises the overall business results, rather than just their team's. Compliance Ensures compliance and alignment with Anglo American values. Qualifications Proven experience in a financial analysis role in a large multinational company, or through professional services engagements with multinationals. Experience with analysis and benchmarking of financial / business data, operational efficiencies and value chains, ideally in mining environment in one of Anglo's commodities. Working knowledge of financial consolidation systems - HFM-Hyperion a strong advantage, though with possibility to learn on the job. Additional Information Who We Are We aim to lead the industry by pursuing ever safer ways of working, demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies. Our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large. What We Offer When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you'll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We're a large, successful multinational company - and we're still growing all the time. How We Are Committed To Your Safety Nothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies that are helping to make mining safer. Inclusion and Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.
17/05/2026
Full time
Financial Performance Reporting Specialist (12 Month FTC) We're re-imagining mining to improve people's lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy and inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee value proposition, we're putting the development and growth of colleagues first by ensuring everyone at Anglo American has the career experience they deserve. Job Description : The strategy of Anglo American is to secure, develop and operate a portfolio of high quality and long-life resource assets to deliver leading shareholder returns. This can be achieved through innovative practices and technologies, in the hands of our world-class people, working towards a common purpose of re-imagining mining to improve people's lives. Finance enables Anglo American to achieve its strategic ambitions by driving optimal decision making and performance management whilst maintaining the highest standards of control and compliance, providing a workplace of the future to develop and retain talent. The Group Financial Planning & Analysis Team supports and influences the group wide performance agenda by characterising Anglo American portfolio performance and providing key advice to the SVP Finance & Performance Management, Group Financial Director, business CEOs, business CFOs, ELT and Group CEO. Purpose The purpose of this role empower decision-making and business resilience through provision of impactful analysis, insights and challenge, identifying risks and opportunities and driving efficient, dynamic, forward-looking integrated planning and performance management. The Work - Key Outputs and Accountabilities To deliver insightful on time, accurate and complete monthly, quarterly and annual reporting, forecasting and budgeting, for multiple businesses explaining performance against target and specific KPIs. To provide value adding financial/operational analysis to facilitate identification of business improvement opportunities and management of risk at the Group portfolio level. To support the delivery of an effective Group planning and budget processes and influencing the design of new processes and systems and subsequent implementation. To provide bespoke analysis on critical business issues in support of performance analysis deliverables prepared for Board, ELT and other recipients. To maintain a wider understanding of the market environment and economic environment that impact Group Anglo Strategy and multiple Business unit operations. To collaborate with multiple businesses to improve quality and accuracy of submissions and to drive enhanced understanding of businesses' performance. To review and continually improve the Group's performance reporting activities for both efficiency and effectiveness to ensure outputs are fit for purpose. To provide advice, insight and analysis to other Group Functions (e.g. Investor Relations, Group Treasury, Group Strategy) on Group and business performance. To collaborate with other functions in Group Finance and Performance Management to ensure compliance with the Group's accounting policies and processes, and in support of the Group's external reporting obligations. People & Teams Demonstrates behaviour in line with the Group's values, standards and a professional workplace. Participates as an effective team member in working collaboratively with their leader, peers and relevant others (including with business teams) to achieve business goals. Monitors the activities of their team which involve other teams and appropriately intervene to address any cross-team issues. Contributes to the broader business by working with others in such a way that it optimises the overall business results, rather than just their team's. Compliance Ensures compliance and alignment with Anglo American values. Qualifications Proven experience in a financial analysis role in a large multinational company, or through professional services engagements with multinationals. Experience with analysis and benchmarking of financial / business data, operational efficiencies and value chains, ideally in mining environment in one of Anglo's commodities. Working knowledge of financial consolidation systems - HFM-Hyperion a strong advantage, though with possibility to learn on the job. Additional Information Who We Are We aim to lead the industry by pursuing ever safer ways of working, demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies. Our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large. What We Offer When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you'll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We're a large, successful multinational company - and we're still growing all the time. How We Are Committed To Your Safety Nothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies that are helping to make mining safer. Inclusion and Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.
As the Research Analyst for the Strategic Communications team, you will build iwoca's evidence base for public policy arguments. You will become the expert on what iwoca's data can tell us about our impact - on customer outcomes, business survival, pricing, and the wider economy - and translate that into compelling materials for policymakers, journalists, and senior stakeholders. You will work alongside our comms team and report to the Director of Strategic Communications, collaborating with Risk, Product, Operations, Finance, and Investor Relations to extract insights and translate them into materials that shape how iwoca is understood externally. The Responsibilities Extract and analyse data from iwoca's loan book, loss rates, customer outcomes, and pricing distributions to uncover insights that support our public positioning. Build and maintain briefing packs on key topics: business survival rates, pricing, personal guarantees, automation, and regulatory impact. Translate complex data into clear, defensible documents with key statistics, talking points, and visualisations for non technical audiences. Coordinate with external research partners (e.g. Capital Economics) - preparing data packages, briefing them on our business, and quality assuring their outputs. Work with Comms to respond rapidly to media or policy inquiries - producing accurate data when inbounds come in. Publish work and write data driven content for iwoca's website, supporting marketing lead generation, media and investor relations. Support the Comms team on existing data driven PR initiatives such as our SME Expert Index and Business Hotspots research. Run a quarterly review process with senior stakeholders to identify emerging concerns and commission new analysis. The Requirements Comfortable working with raw data in Python or SQL, including cleaning, transforming, and visualising datasets to uncover insights. Demonstrates curiosity to use and learn more about AI tools - already comfortable using AI tools in practical ways to solve problems, increase productivity and improve quality of work, showing good judgement about when to use them and the ability to explain the reasoning behind that use. Use AI tools to explore data, generate insights, and improve workflows, with a focus on accuracy and analytical rigour. Strong analytical skills with a structured approach to problem solving - curious, methodical, and comfortable getting to the root of a messy or ambiguous question. An excellent communicator - able to take complex data and translate it into simple, compelling narratives for colleagues in comms, policy, or the executive team. Self starting and adaptable - able to work independently in a fast paced environment where priorities can shift quickly. Comfortable moving between strategic thinking and hands on execution - whether it's investigating a data anomaly or presenting findings to senior leadership. Academic or practical experience in a quantitative field, such as Economics, Finance, Product, Maths, Engineering, or Computer Science. Previous experience in a role involving data analysis and AI - whether in consulting, policy, finance, journalism, or a research setting. Salary is flexible based on experience. An interest in small businesses and the policy debates around SME finance - you don't need to be an expert, but you should be curious about the space. Nice to have Experience working in or with government, regulators, think tanks, or policy teams. Familiarity with economic impact modelling or econometric analysis. Experience producing research for external publication or media use. Understanding of UK financial services regulation or the alternative lending market. The Benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year - we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
17/05/2026
Full time
As the Research Analyst for the Strategic Communications team, you will build iwoca's evidence base for public policy arguments. You will become the expert on what iwoca's data can tell us about our impact - on customer outcomes, business survival, pricing, and the wider economy - and translate that into compelling materials for policymakers, journalists, and senior stakeholders. You will work alongside our comms team and report to the Director of Strategic Communications, collaborating with Risk, Product, Operations, Finance, and Investor Relations to extract insights and translate them into materials that shape how iwoca is understood externally. The Responsibilities Extract and analyse data from iwoca's loan book, loss rates, customer outcomes, and pricing distributions to uncover insights that support our public positioning. Build and maintain briefing packs on key topics: business survival rates, pricing, personal guarantees, automation, and regulatory impact. Translate complex data into clear, defensible documents with key statistics, talking points, and visualisations for non technical audiences. Coordinate with external research partners (e.g. Capital Economics) - preparing data packages, briefing them on our business, and quality assuring their outputs. Work with Comms to respond rapidly to media or policy inquiries - producing accurate data when inbounds come in. Publish work and write data driven content for iwoca's website, supporting marketing lead generation, media and investor relations. Support the Comms team on existing data driven PR initiatives such as our SME Expert Index and Business Hotspots research. Run a quarterly review process with senior stakeholders to identify emerging concerns and commission new analysis. The Requirements Comfortable working with raw data in Python or SQL, including cleaning, transforming, and visualising datasets to uncover insights. Demonstrates curiosity to use and learn more about AI tools - already comfortable using AI tools in practical ways to solve problems, increase productivity and improve quality of work, showing good judgement about when to use them and the ability to explain the reasoning behind that use. Use AI tools to explore data, generate insights, and improve workflows, with a focus on accuracy and analytical rigour. Strong analytical skills with a structured approach to problem solving - curious, methodical, and comfortable getting to the root of a messy or ambiguous question. An excellent communicator - able to take complex data and translate it into simple, compelling narratives for colleagues in comms, policy, or the executive team. Self starting and adaptable - able to work independently in a fast paced environment where priorities can shift quickly. Comfortable moving between strategic thinking and hands on execution - whether it's investigating a data anomaly or presenting findings to senior leadership. Academic or practical experience in a quantitative field, such as Economics, Finance, Product, Maths, Engineering, or Computer Science. Previous experience in a role involving data analysis and AI - whether in consulting, policy, finance, journalism, or a research setting. Salary is flexible based on experience. An interest in small businesses and the policy debates around SME finance - you don't need to be an expert, but you should be curious about the space. Nice to have Experience working in or with government, regulators, think tanks, or policy teams. Familiarity with economic impact modelling or econometric analysis. Experience producing research for external publication or media use. Understanding of UK financial services regulation or the alternative lending market. The Benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year - we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Career Choices Dewis Gyrfa Ltd
Birkenhead, Merseyside
Job Overview FJA are working with a national leader in the Water industry, who are looking to recruit a Data Analyst to join their team in the Birkenhead area. The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for their water company clients. The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients. Benefits Hybrid working No prior experience required in the water sector - full training provided An excellent opportunity to join an industry that can offer longevity Ongoing career development opportunities Competitive salary up to £30,000 Key Responsibilities Extract data from multiple sources and produce insights for client reporting Input and process data including audit data and customer data connected to client projects Cleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt data Create and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reporting Use data to forecast trends in relation to client projects Perform statistical analysis of audit data for client reporting Use Microsoft Power BI to visualise data in easy to understand formats, such as diagrams and graphs Communicate with stakeholders to understand data content and business requirements Attend client meetings as required (typically virtually) Carry out basic administration tasks to support the broader Client Services team as required Requirements Experience in a data analysis, business intelligence, or data operations role Working knowledge of databases, BI tools, or data visualisation platforms including Power BI Working knowledge of automation tools Strong analytical mindset with the ability to interpret complex data and present insights clearly Good understanding of information management, data quality principles, and system workflows Competent with Microsoft 365, especially Excel and other collaborative digital tools Ability to balance multiple tasks, prioritise effectively, and meet deadlines Strong communication skills, able to translate technical concepts for non technical users Curious, analytical, and eager to grow technical and sector knowledge Strong attention to detail and commitment to accuracy Collaborative and approachable, with a user focused mindset Proactive in identifying improvement opportunities and solving problems Willingness to learn about industry specific requirements Equal Opportunity Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
17/05/2026
Full time
Job Overview FJA are working with a national leader in the Water industry, who are looking to recruit a Data Analyst to join their team in the Birkenhead area. The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for their water company clients. The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients. Benefits Hybrid working No prior experience required in the water sector - full training provided An excellent opportunity to join an industry that can offer longevity Ongoing career development opportunities Competitive salary up to £30,000 Key Responsibilities Extract data from multiple sources and produce insights for client reporting Input and process data including audit data and customer data connected to client projects Cleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt data Create and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reporting Use data to forecast trends in relation to client projects Perform statistical analysis of audit data for client reporting Use Microsoft Power BI to visualise data in easy to understand formats, such as diagrams and graphs Communicate with stakeholders to understand data content and business requirements Attend client meetings as required (typically virtually) Carry out basic administration tasks to support the broader Client Services team as required Requirements Experience in a data analysis, business intelligence, or data operations role Working knowledge of databases, BI tools, or data visualisation platforms including Power BI Working knowledge of automation tools Strong analytical mindset with the ability to interpret complex data and present insights clearly Good understanding of information management, data quality principles, and system workflows Competent with Microsoft 365, especially Excel and other collaborative digital tools Ability to balance multiple tasks, prioritise effectively, and meet deadlines Strong communication skills, able to translate technical concepts for non technical users Curious, analytical, and eager to grow technical and sector knowledge Strong attention to detail and commitment to accuracy Collaborative and approachable, with a user focused mindset Proactive in identifying improvement opportunities and solving problems Willingness to learn about industry specific requirements Equal Opportunity Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Infrastructure EngineerApplyremote type: On-Sitelocations: Carolina Court Doncaster: Manor Royal Crawley: Cheadletime type: Full timeposted on: Posted Todayjob requisition id: RLocation: Carolina Court Doncaster, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Purpose of this role: Support and maintain the technical systems underpinning EUC services, support the integration of new services and retirement of legacy systems, collaborate technically with the wider organisation on agile initiatives Main Duties and Responsibilities: Accountable for running EUC services in a professional manner to provide a secure, cost effective service ensuring customer satisfaction. Service Responding to incidents and requests against agreed SLA's on EUC services and all tasks associated with running and maintaining the service. Monitor Service Now Dashboards and maintain call queues at acceptable level adhering to IS charter for call resolution Follow agreed processes for EUC, change, service desk interaction, CSOC, project DDQS, IVVQP, SDVLA and business engagement. Troubleshooting on service issues and represent EUC at Incident Post Mortem and Change meetings. Monitor EUC systems for up time as needed. Collaborate with other IS teams and business staff contacts to ensure maximum possible uptime for the live services. Report serious security or service issues as needed. Focus on customer satisfaction and maintain a quality service with professional interactions and appropriate behavior. Ensure technical service documentation maintained and up-to-date. Evolution Work with service operations lead to commission new services and retire old services. Ensure representation when services are delivered to operational acceptance meetings SDVLA Highlight technical capability gaps and work with EUC Manager to develop training plans for service support staff. Report issues on data protection, backup process, data restoration, product lifecycle, system and software compatibility and work with EUC technical infrastructure specialists to plan route to resolution. Any other duties commensurate with the grade or deemed appropriate by the Infrastructure Platforms Manager.Typical Routines: Monitoring and maintaining EUC services Prioritising and escalating newly identified issues. Agile sprint inter team collaboration on organisational priorities Resource and prioritise run and project work Satisfying service requests and responding to users directly and informing internal business leads Raising production system change requests and review changes. Generating reports to senior managers and providing KPI reports. Attend training and seminars extending technical skills Updating system documentation. Proactively responding to vulnerability notifications Attend meetings and take notesInternal Company Contacts:IS teams, IS team leaders, IS directors, Thales business managers and staff. Service Desk, EUS, Platforms teams, Network Support, Incident Management, Change Management, Problem Management, CSOCExternal Company Contacts:Thales customers, Technology Vendors, External Suppliers Person SpecificationQualifications and Training: Bachelor Degree level education/experience Five years minimum working in industry with proven track record required Security clearance requiredDesirable VMware Certified Professional MCSE ITIL Foundation certificate Work Experience, Skills and Knowledge: Experience working within a large Agile/Lean organisation delivering customer focused support across secure technologically diverse environments.Desirable skills:- SCCM\Current branch task sequence editing, task updates, day to day administration Microsoft group policy administration (GPMC) troubleshoot, creation and amendments across desktop/server/user objects Application packaging for physical and VDI desktops using SCCM and App Volumes DEM (UEM) Application profiling/user personalisation, profile management VMWare infrastructure, datacentre/cluster/hosts/vcenter Horizon View - POD architecture/instant clone pools/Image push, post creation synch scripts VDI master image/gold image update, patching and management App Volumes - Site synchronisation, management, housekeeping VMWare UAG - Configuration, set up, load balancing, integration with F5/Netscaler/Horizon View infrastructure Certificates - Internal/external - Root paths, thumbprints, renewal process, Digi cert Windows 7/Windows 10 operating system SBH application delivery (View RDSH) - Instant clone servers Cloud services - AWS and Azure Workspace 1 (AirWatch - Device management, app delivery,. Infrastructure understanding (ACC, SEG Google enterprise management services - Chrome book configuration, support and management Thin client administration, management and housekeeping Networking - DHCP, DNS, Subnets, IP4 Linux - Shell navigation, join domain, single user mode, network settings, terminal commands, map drives VROPS - Experience creating dashboards specifically for Horizon View capacity Solarwinds - Server/Application alerting/Dashboards Qualities, Abilities and Aptitudes: Communicate effectively at different levels working collaboratively to a common goal. Lead by example with a commitment to continual service improvements and support the team and its staff. Willingness to work at detailed level and take direct action to resolve customer and user issues under own motivation Needs a positive motivated attitude with a genuine desire to help the customer and give a good user experience. Professional attitude, being open and honest with a flexible approach to working hours and location.
17/05/2026
Full time
Infrastructure EngineerApplyremote type: On-Sitelocations: Carolina Court Doncaster: Manor Royal Crawley: Cheadletime type: Full timeposted on: Posted Todayjob requisition id: RLocation: Carolina Court Doncaster, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Purpose of this role: Support and maintain the technical systems underpinning EUC services, support the integration of new services and retirement of legacy systems, collaborate technically with the wider organisation on agile initiatives Main Duties and Responsibilities: Accountable for running EUC services in a professional manner to provide a secure, cost effective service ensuring customer satisfaction. Service Responding to incidents and requests against agreed SLA's on EUC services and all tasks associated with running and maintaining the service. Monitor Service Now Dashboards and maintain call queues at acceptable level adhering to IS charter for call resolution Follow agreed processes for EUC, change, service desk interaction, CSOC, project DDQS, IVVQP, SDVLA and business engagement. Troubleshooting on service issues and represent EUC at Incident Post Mortem and Change meetings. Monitor EUC systems for up time as needed. Collaborate with other IS teams and business staff contacts to ensure maximum possible uptime for the live services. Report serious security or service issues as needed. Focus on customer satisfaction and maintain a quality service with professional interactions and appropriate behavior. Ensure technical service documentation maintained and up-to-date. Evolution Work with service operations lead to commission new services and retire old services. Ensure representation when services are delivered to operational acceptance meetings SDVLA Highlight technical capability gaps and work with EUC Manager to develop training plans for service support staff. Report issues on data protection, backup process, data restoration, product lifecycle, system and software compatibility and work with EUC technical infrastructure specialists to plan route to resolution. Any other duties commensurate with the grade or deemed appropriate by the Infrastructure Platforms Manager.Typical Routines: Monitoring and maintaining EUC services Prioritising and escalating newly identified issues. Agile sprint inter team collaboration on organisational priorities Resource and prioritise run and project work Satisfying service requests and responding to users directly and informing internal business leads Raising production system change requests and review changes. Generating reports to senior managers and providing KPI reports. Attend training and seminars extending technical skills Updating system documentation. Proactively responding to vulnerability notifications Attend meetings and take notesInternal Company Contacts:IS teams, IS team leaders, IS directors, Thales business managers and staff. Service Desk, EUS, Platforms teams, Network Support, Incident Management, Change Management, Problem Management, CSOCExternal Company Contacts:Thales customers, Technology Vendors, External Suppliers Person SpecificationQualifications and Training: Bachelor Degree level education/experience Five years minimum working in industry with proven track record required Security clearance requiredDesirable VMware Certified Professional MCSE ITIL Foundation certificate Work Experience, Skills and Knowledge: Experience working within a large Agile/Lean organisation delivering customer focused support across secure technologically diverse environments.Desirable skills:- SCCM\Current branch task sequence editing, task updates, day to day administration Microsoft group policy administration (GPMC) troubleshoot, creation and amendments across desktop/server/user objects Application packaging for physical and VDI desktops using SCCM and App Volumes DEM (UEM) Application profiling/user personalisation, profile management VMWare infrastructure, datacentre/cluster/hosts/vcenter Horizon View - POD architecture/instant clone pools/Image push, post creation synch scripts VDI master image/gold image update, patching and management App Volumes - Site synchronisation, management, housekeeping VMWare UAG - Configuration, set up, load balancing, integration with F5/Netscaler/Horizon View infrastructure Certificates - Internal/external - Root paths, thumbprints, renewal process, Digi cert Windows 7/Windows 10 operating system SBH application delivery (View RDSH) - Instant clone servers Cloud services - AWS and Azure Workspace 1 (AirWatch - Device management, app delivery,. Infrastructure understanding (ACC, SEG Google enterprise management services - Chrome book configuration, support and management Thin client administration, management and housekeeping Networking - DHCP, DNS, Subnets, IP4 Linux - Shell navigation, join domain, single user mode, network settings, terminal commands, map drives VROPS - Experience creating dashboards specifically for Horizon View capacity Solarwinds - Server/Application alerting/Dashboards Qualities, Abilities and Aptitudes: Communicate effectively at different levels working collaboratively to a common goal. Lead by example with a commitment to continual service improvements and support the team and its staff. Willingness to work at detailed level and take direct action to resolve customer and user issues under own motivation Needs a positive motivated attitude with a genuine desire to help the customer and give a good user experience. Professional attitude, being open and honest with a flexible approach to working hours and location.
Senior Technical Product Manager, Observability London About Nscale Nscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do. About the role Technical Product Managers at Nscale own the definition, delivery, and ongoing evolution of a slice of the Nscale platform, partnering with engineering, design, and go-to-market to turn customer and operational problems into shippable outcomes. As a Senior Technical Product Manager for Deployments, you own the tooling that turns a signed contract into live GPU capacity: automating LLD generation from HLD, predicting delivery risk before it becomes a slip, and standardising how every deployment is planned and executed. You partner daily with Design Engineering, Project Controls, Deployment PMs, Data Centre Operations, and Fleet Software to replace spreadsheets, Visio diagrams, and tribal knowledge with a control plane that makes on time, on spec delivery the default. You own a major product area and drive multi quarter initiatives that move design cycle time, schedule adherence, and time to RFS across our global fleet. Senior Technical Product Manager, Deployment Tooling 1 What you'll be doing Own the roadmap for Nscale's deployment tooling: automated design generation, a predictive delivery control tower, and a standardised deployment blueprint. With Design Engineering, build systems that auto generate LLD artifacts - Floor Layout, DH Layout, Rack Elevation, BE & FE Network Design, Cable Tray Layout - from HLD inputs. With Project Controls, build a control tower that models milestone need by dates relative to material docking and flags planned vs actual slips on design completion, PO placement, and RFS DC readiness via RAG indicators. With Deployment PMs, build the blueprint that auto generates on contract signing, encodes task sequencing and dependencies, and lets PMs manage exceptions instead of rebuilding plans per site. Shadow design reviews, deployment stand ups, and site bring ups to turn recurring manual effort and handoff friction into platform capabilities. Define and drive the metrics that matter: design cycle time, schedule adherence, time to RFS, on time milestone %, rework rate, forecast accuracy. Partner with engineering on architecture across DCIM, network design, provisioning, ERP/PO, and scheduling integrations. Turn slip reviews and post deployment retros into product commitments so the same class of delay doesn't recur. Mentor junior PMs and raise the bar for PRDs, reviews, and product decisions across the team. What you need 5-8 years in product management, with a track record owning significant areas in infrastructure, platform, project controls, or operations facing products. Strong technical fluency: you can lead architecture and trade off discussions across design automation, workflow/orchestration engines, and DCIM/network/ERP integrations Experience building for operators and delivery teams (design engineers, project controllers, PMs, SREs, DC technicians) and a genuine appetite for their workflows. A record of moving ambiguous operational problems to shipped outcomes that measurably improve predictability, cycle time, or standardisation. Excellent written and verbal communication across engineers, operators, and executives. Nice to haves Degree in CS or engineering, or prior experience as an engineer, design engineer, or project controls practitioner. Hands on background in data centre deployment, bare metal provisioning, network design automation, or capital project delivery. DCIM and design tooling: Sunbird, Nlyte, Hyperview, Device42, NetBox, Nautobot, RackTables, or openDCIM - especially for auto generating rack elevations, floor layouts, and cable/tray docs. Network fabric automation: Juniper Apstra / Data Center Director, Cisco NSO, Arista CloudVision, or in house HLD LLD stacks. Bare metal provisioning: OpenStack Ironic, MAAS, Tinkerbell, or similar. Project controls and control tower tooling: Oracle Primavera P6 / Cloud / Unifier, Microsoft Project, Smartsheet, or purpose built delivery control towers. ITSM: Jira Service Management, ServiceNow, Zendesk, or Freshservice. Observability: Grafana, Prometheus, or Datadog - ideally with KPIs and dashboards for delivery programs. Familiarity with GPU / accelerated compute, data centre operations, or hyperscaler style deployment at scale. Experience in high growth environments where the product is being built alongside the fleet. Join Nscale as we build a world class AI cloud platform. If you're excited about owning the software that turns contracts into live GPU capacity, we'd love to hear from you! At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
17/05/2026
Full time
Senior Technical Product Manager, Observability London About Nscale Nscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do. About the role Technical Product Managers at Nscale own the definition, delivery, and ongoing evolution of a slice of the Nscale platform, partnering with engineering, design, and go-to-market to turn customer and operational problems into shippable outcomes. As a Senior Technical Product Manager for Deployments, you own the tooling that turns a signed contract into live GPU capacity: automating LLD generation from HLD, predicting delivery risk before it becomes a slip, and standardising how every deployment is planned and executed. You partner daily with Design Engineering, Project Controls, Deployment PMs, Data Centre Operations, and Fleet Software to replace spreadsheets, Visio diagrams, and tribal knowledge with a control plane that makes on time, on spec delivery the default. You own a major product area and drive multi quarter initiatives that move design cycle time, schedule adherence, and time to RFS across our global fleet. Senior Technical Product Manager, Deployment Tooling 1 What you'll be doing Own the roadmap for Nscale's deployment tooling: automated design generation, a predictive delivery control tower, and a standardised deployment blueprint. With Design Engineering, build systems that auto generate LLD artifacts - Floor Layout, DH Layout, Rack Elevation, BE & FE Network Design, Cable Tray Layout - from HLD inputs. With Project Controls, build a control tower that models milestone need by dates relative to material docking and flags planned vs actual slips on design completion, PO placement, and RFS DC readiness via RAG indicators. With Deployment PMs, build the blueprint that auto generates on contract signing, encodes task sequencing and dependencies, and lets PMs manage exceptions instead of rebuilding plans per site. Shadow design reviews, deployment stand ups, and site bring ups to turn recurring manual effort and handoff friction into platform capabilities. Define and drive the metrics that matter: design cycle time, schedule adherence, time to RFS, on time milestone %, rework rate, forecast accuracy. Partner with engineering on architecture across DCIM, network design, provisioning, ERP/PO, and scheduling integrations. Turn slip reviews and post deployment retros into product commitments so the same class of delay doesn't recur. Mentor junior PMs and raise the bar for PRDs, reviews, and product decisions across the team. What you need 5-8 years in product management, with a track record owning significant areas in infrastructure, platform, project controls, or operations facing products. Strong technical fluency: you can lead architecture and trade off discussions across design automation, workflow/orchestration engines, and DCIM/network/ERP integrations Experience building for operators and delivery teams (design engineers, project controllers, PMs, SREs, DC technicians) and a genuine appetite for their workflows. A record of moving ambiguous operational problems to shipped outcomes that measurably improve predictability, cycle time, or standardisation. Excellent written and verbal communication across engineers, operators, and executives. Nice to haves Degree in CS or engineering, or prior experience as an engineer, design engineer, or project controls practitioner. Hands on background in data centre deployment, bare metal provisioning, network design automation, or capital project delivery. DCIM and design tooling: Sunbird, Nlyte, Hyperview, Device42, NetBox, Nautobot, RackTables, or openDCIM - especially for auto generating rack elevations, floor layouts, and cable/tray docs. Network fabric automation: Juniper Apstra / Data Center Director, Cisco NSO, Arista CloudVision, or in house HLD LLD stacks. Bare metal provisioning: OpenStack Ironic, MAAS, Tinkerbell, or similar. Project controls and control tower tooling: Oracle Primavera P6 / Cloud / Unifier, Microsoft Project, Smartsheet, or purpose built delivery control towers. ITSM: Jira Service Management, ServiceNow, Zendesk, or Freshservice. Observability: Grafana, Prometheus, or Datadog - ideally with KPIs and dashboards for delivery programs. Familiarity with GPU / accelerated compute, data centre operations, or hyperscaler style deployment at scale. Experience in high growth environments where the product is being built alongside the fleet. Join Nscale as we build a world class AI cloud platform. If you're excited about owning the software that turns contracts into live GPU capacity, we'd love to hear from you! At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Project Manager (Commercial Fit-Out) Norwich, hybrid and UK-wide travel £45,000 - £55,000 + Bonus + Car + Fuel + Progression + Flexible Hours + Further Training & Development + Benefits This is an excellent opportunity for a Project Manager with experience in commercial fit-out and refurbishment to join a growing & forward-thinking construction business that values support, growth, and work-life balance. Do you have experience delivering commercial fit-out, interior, or refurbishment projects in a Project Manager role or a similar role? Do you want to join a small but growing, forward-thinking company that will support your development & offer a long-term career? This multi-disciplinary construction company have had massive success in the industry, growing its headcount and client base year-on-year. They specialise in commercial fit-out, retail environments, built environments, and temporary structure projects. The business has a dynamic and inclusive culture that encourages support, training, and development across all areas. Due to their growing order book, they are looking to bring in two Project Managers into the business to support this next phase of growth. In this role, you will take full ownership of multiple commercial fit-out and refurbishment projects for a diverse client base, with individual project values ranging from £10k to £250k, delivered as part of multi-million-pound frameworks. Projects are typically fast-paced, client-facing environments requiring strong coordination and programme management. The position involves frequent travel to sites across the UK, complemented by remote working and occasional visits to the office. The ideal candidate will have experience in a similar role working on commercial fit-out, interiors, or refurbishment projects (e.g., retail, CAT A/B office fit-out, or similar environments). This would suit someone comfortable with travelling frequently across the UK and occasionally staying away. This is a fantastic opportunity for a Project Manager to join a rapidly expanding company within the commercial fit-out sector, offering an increasing workload, opportunities for new challenges, and career progression alongside a great salary and package. The Role Take the lead in delivering full turnkey projects across commercial fit-out, interiors, and refurbishment projects. Working closely with other departments, site staff, subcontractors, and suppliers. Report to the Operations Director Frequent travel between sites across the UK, working from home and visiting the office weekly near Norwich The Person Experience working on commercial fit-out, interiors, or refurbishment projects as a Project Manager Attention to detail & process-driven Willing to travel across the UK Full UK Driving License Reference Number: BBBH272345 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
17/05/2026
Full time
Project Manager (Commercial Fit-Out) Norwich, hybrid and UK-wide travel £45,000 - £55,000 + Bonus + Car + Fuel + Progression + Flexible Hours + Further Training & Development + Benefits This is an excellent opportunity for a Project Manager with experience in commercial fit-out and refurbishment to join a growing & forward-thinking construction business that values support, growth, and work-life balance. Do you have experience delivering commercial fit-out, interior, or refurbishment projects in a Project Manager role or a similar role? Do you want to join a small but growing, forward-thinking company that will support your development & offer a long-term career? This multi-disciplinary construction company have had massive success in the industry, growing its headcount and client base year-on-year. They specialise in commercial fit-out, retail environments, built environments, and temporary structure projects. The business has a dynamic and inclusive culture that encourages support, training, and development across all areas. Due to their growing order book, they are looking to bring in two Project Managers into the business to support this next phase of growth. In this role, you will take full ownership of multiple commercial fit-out and refurbishment projects for a diverse client base, with individual project values ranging from £10k to £250k, delivered as part of multi-million-pound frameworks. Projects are typically fast-paced, client-facing environments requiring strong coordination and programme management. The position involves frequent travel to sites across the UK, complemented by remote working and occasional visits to the office. The ideal candidate will have experience in a similar role working on commercial fit-out, interiors, or refurbishment projects (e.g., retail, CAT A/B office fit-out, or similar environments). This would suit someone comfortable with travelling frequently across the UK and occasionally staying away. This is a fantastic opportunity for a Project Manager to join a rapidly expanding company within the commercial fit-out sector, offering an increasing workload, opportunities for new challenges, and career progression alongside a great salary and package. The Role Take the lead in delivering full turnkey projects across commercial fit-out, interiors, and refurbishment projects. Working closely with other departments, site staff, subcontractors, and suppliers. Report to the Operations Director Frequent travel between sites across the UK, working from home and visiting the office weekly near Norwich The Person Experience working on commercial fit-out, interiors, or refurbishment projects as a Project Manager Attention to detail & process-driven Willing to travel across the UK Full UK Driving License Reference Number: BBBH272345 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.