We are looking for a Business Analyst (BA) to partner with different business areas (technical and non-technical) within Hearst Networks UK, to proactively identify, advocate for and present opportunities for changes and enhancements. This position will create strong relationships, have excellent communication and analytical skills and develop a deep understanding of the company, its teams and processes.
The BA will work with the Director of the PMO and PMO team to prioritise work and present documentation and feasibility of the changes with a practical view on what is achievable and will reap the most benefit to our teams and company. The BA will work closely with and create strong partnerships with external vendors, as well as co ordinate testing cycles, process changes and assist in project communications and implementations.
This is a permanent position. This role will be hybrid based in the London office 3 days a week, working to support our business which operates across exciting, award winning brands like Sky HISTORY and Crime+Investigation.
Key Responsibilities Business partnering
- Meet with and shadow internal teams regularly to get a full understanding of the different team's needs and challenges.
- Work with internal teams to help them understand the context of the changes.
- Present and advocate for changes or enhancements needed to the PMO and company management to ensure focus on the right priorities.
- Manage and own a consistent way of reporting requirements from the teams to inform the prioritisation cycle.
- Meet and work with external vendors to maintain good partnerships and to assist translating and presenting needs from the business for any change requests or issues.
Change Management & Training
- Support the adoption of new tools, workflows, processes and analytics capabilities across different teams.
- Create documentation, training materials, and best practice guides.
- Champion a culture of data driven thinking within the organization.
Requirements Gathering & Analysis
- Engage with stakeholders to understand business objectives, challenges, and constraints.
- Conduct interviews, workshops, surveys, and data analysis to gather detailed business and functional requirements.
- Translate complex business needs into clear, actionable requirements, user stories, and process flows.
Process Mapping & Improvement
- Document current state (AS IS) workflows and propose optimised future state (TO BE) processes.
- Identify inefficiencies, risks, and opportunities for automation, cost saving or enhancement.
- Support continuous improvement initiatives across teams.
Solution Design & Collaboration
- Learn pro actively about new ways the company can work and present these back to the PMO and the company, for example using AI.
- Partner with the Technology team to ensure solutions meet business needs.
- Participate in solution design reviews, sprint planning, and backlog prioritisation.
- Act as a liaison between technical teams and business stakeholders throughout project lifecycles.
Testing & Implementation Support
- Develop test plans, test cases, and acceptance criteria.
- Support or perform QA activities to validate solutions and ensure requirements are met.
- Assist in change management, training, and post implementation reviews.
To be successful in this role, we are looking for someone who can demonstrate the following key competencies:
- Analytical Thinking: Ability to identify and translate insights into business actions.
- Stakeholder Management: Skilled at balancing needs and expectations across multiple teams and different levels. Ability to present insights clearly to both technical and non technical audiences.
- Persuading & Influencing: Gaining clear agreement and commitment from others by persuading, convincing and negotiating.
- Problem Solving & Innovation: Finding efficient, scalable, cost effective solutions to business challenges.
- Adaptability: Comfortable working in a fast changing industry with frequent shifts in priorities. Ability to work across and jump between different business areas, including Legal, Finance, HR, MarComms, Programming, On Air, Media Operations and Technology.
Minimum Requirements
- Experience as a Business Analyst within a project driven or change environment.
- Experience in media, broadcast, or content driven organisations.
- Strong written, presentation and verbal communication skills, with the ability to translate complex concepts clearly for different audiences.
- Ability to use analysis, presentations and other communications to persuade and influence priorities that deliver the greatest value to the teams and the company.
- Ability to develop strong relationships to encourage individuals and teams to proactively look to consult and work with the PMO.
- Ability to gather, document and validate business and functional requirements, including user stories and acceptance criteria.
- Strong stakeholder management and facilitation skills, with experience working across both technical and non technical teams.
- Experience documenting and improving business processes, including AS IS and TO BE process mapping.
- Experience supporting testing cycles (UAT) and implementation activities to ensure solutions meet business needs.
- Ability to assess feasibility, impact, risk and business benefit of proposed changes and enhancements.
Desirable Requirements
- Experience in media broadcast.
- Experience working within or alongside a PMO or structured governance framework.
- Exposure to Agile or hybrid delivery environments.
- Familiarity with workflow optimisation, automation, or AI enabled tools.
- Exposure to co ordinating projects.
We welcome applicants from under represented backgrounds and are keen to make sure we are inclusive and accessible to all. Please do let us know if you require any adjustments or assistance for meetings and communications with you when you apply for a role with us.