This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Mar 01, 2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
London Sport
Great Dover Street, London SE1 4YB, UK
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Aug 21, 2023
Full time
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Our client based in Bristol at the junction of the M5/M4 at Aztec West are a busy Global FinTech software provider to the world's top banks. If you can work two days a week in the office the rest can be remote .Hybrid . Client are a global software and managed services provider to the world's top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the Service Delivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing them to meet today's, and tomorrow's challenges with confidence. With over four decades of experience behind us, we're a trusted partner to the financial industry, transforming middle and back-office operations across the globe. Today we're solely owned and funded by the Investment Corporation of Dubai. We have a well-established global customer base with which we communicate continually. This in-depth insight, combined with our scale and agility, makes us highly responsive to clients' business needs. The best brains in the business work for us too, from brilliant data scientists to experienced industry practitioners. We invest in R&D heavily and our innovations team is dedicated to researching ways in which advanced technologies such as AI and machine learning can be deployed by companies solutions. This ensures that our technology continues to lead the way in efficiency, reliability and relevance. They can offer Sponsorship if that is required if you are already here in the UK for you as an individual but that can take up to 6 months at the moment and if you are looking to work remotely and can attend at least 2 days a week in office that is fine . Job Responsibilities We are looking for a creative thinking Product Owner to join our Bristol based development centre, specifically sharing responsibility for the development within the Corporate Actions R&D teams. Your responsibilities will be spread across the product management and scrum development teams. With the Product Management group: - Responsible for distilling and communicating the product strategy. - Creating a detailed product roadmap that meets the vision. - Communicating this road-map to all stakeholders. - In accordance with Product Management and the Product Strategy, keep a continually maintained product backlog which priorities customer value and ROI. - Follow competitors, altering the product road-map where necessary. - Where necessary, demonstrate to the product management group and beyond, the actual deliveries and developments. With the Scrum Development Teams: - Fulfill the Product owner role in at least 2 scrum teams - Providing detailed backlog items in prioritised order to meet the needs of the customers - Define in detail what is needed to be developed by each team. - Ultimately validating and accepting the developments. - Lead product release planning activities. - Assess value, and take ownership for epics, stories, non-functional and technical product change. Key Skills We are looking to speak to people who have demonstrable professional experience of being: - Knowledgeable and experienced in agile principles and process - Trustworthy - Honest - Adaptable - Calm and efficient under pressure - Concise communicators - Analytical problem solvers - Creative thinkers with vision Desirable Skills - It would be advantageous to have professional experience and knowledge of business analysis. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits • Free onsite parking • 25 days annual leave rising to 28 with length of service. • Annual Holiday scheme also lets you roll over' up to a maximum of 10 days into the next year helping you to take full advantage of your holiday entitlement. • Company pension scheme matching up to 5% of salary - Additionally, you can choose to make your contributions via Salary Sacrifice, which allows you to save on National Insurance Contributions as well as Income Tax. • Group Life Assurance - As part of your core benefit package from company you are entitled to up to 9 times your annual basic salary • Group Income Protection, up to 75% of salary • Private Medical Insurance, up to family cover Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery
May 05, 2024
Full time
Our client based in Bristol at the junction of the M5/M4 at Aztec West are a busy Global FinTech software provider to the world's top banks. If you can work two days a week in the office the rest can be remote .Hybrid . Client are a global software and managed services provider to the world's top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the Service Delivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing them to meet today's, and tomorrow's challenges with confidence. With over four decades of experience behind us, we're a trusted partner to the financial industry, transforming middle and back-office operations across the globe. Today we're solely owned and funded by the Investment Corporation of Dubai. We have a well-established global customer base with which we communicate continually. This in-depth insight, combined with our scale and agility, makes us highly responsive to clients' business needs. The best brains in the business work for us too, from brilliant data scientists to experienced industry practitioners. We invest in R&D heavily and our innovations team is dedicated to researching ways in which advanced technologies such as AI and machine learning can be deployed by companies solutions. This ensures that our technology continues to lead the way in efficiency, reliability and relevance. They can offer Sponsorship if that is required if you are already here in the UK for you as an individual but that can take up to 6 months at the moment and if you are looking to work remotely and can attend at least 2 days a week in office that is fine . Job Responsibilities We are looking for a creative thinking Product Owner to join our Bristol based development centre, specifically sharing responsibility for the development within the Corporate Actions R&D teams. Your responsibilities will be spread across the product management and scrum development teams. With the Product Management group: - Responsible for distilling and communicating the product strategy. - Creating a detailed product roadmap that meets the vision. - Communicating this road-map to all stakeholders. - In accordance with Product Management and the Product Strategy, keep a continually maintained product backlog which priorities customer value and ROI. - Follow competitors, altering the product road-map where necessary. - Where necessary, demonstrate to the product management group and beyond, the actual deliveries and developments. With the Scrum Development Teams: - Fulfill the Product owner role in at least 2 scrum teams - Providing detailed backlog items in prioritised order to meet the needs of the customers - Define in detail what is needed to be developed by each team. - Ultimately validating and accepting the developments. - Lead product release planning activities. - Assess value, and take ownership for epics, stories, non-functional and technical product change. Key Skills We are looking to speak to people who have demonstrable professional experience of being: - Knowledgeable and experienced in agile principles and process - Trustworthy - Honest - Adaptable - Calm and efficient under pressure - Concise communicators - Analytical problem solvers - Creative thinkers with vision Desirable Skills - It would be advantageous to have professional experience and knowledge of business analysis. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits • Free onsite parking • 25 days annual leave rising to 28 with length of service. • Annual Holiday scheme also lets you roll over' up to a maximum of 10 days into the next year helping you to take full advantage of your holiday entitlement. • Company pension scheme matching up to 5% of salary - Additionally, you can choose to make your contributions via Salary Sacrifice, which allows you to save on National Insurance Contributions as well as Income Tax. • Group Life Assurance - As part of your core benefit package from company you are entitled to up to 9 times your annual basic salary • Group Income Protection, up to 75% of salary • Private Medical Insurance, up to family cover Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery Product owner , product manager , product strategy,scrum agile , road map, bristol, finance , financial , fintech, bank banking city london bristol hybrid , software delivery
To support your working life balance, this role offers hybrid working options - Home working 80%, office-based 20% Join a well-established team that prides itself on its excellent reputation Opportunity to be involved in change management projects throughout the IT Division About the role We are seeking a dynamic individual to join our team as an IT Workstream Lead. In this role, you'll take charge of planning and executing IT work stream-activities, ensuring adherence to standards, policies, and agreements, and collaborating with internal and external stakeholders to achieve successful project delivery. Reporting to the IT Applications Delivery Manager, you'll lead, plan, track, and report on IT projects and work-stream activities, following IT best practices, Delivery Governance, and the Secure Software Development Life Cycle Framework ensuring stakeholders, dependencies, cost, quality, and time are managed within agreed parameters. As an IT Workstream lead, you'll agree, measure, and implement IT project milestones, engaging with IT Service Owners, Change Managers and Project Managers to ensure project deliverables meet agreed IT Service Delivery Standards. You'll also be responsible for anticipating, monitoring, managing, and reporting on IT issues and risks in line with NFU Mutual Risk Policy and our IT Delivery Processes. You'll keep risks visible and resolve or mitigate them to protect project deliverables and maintain agreed quality standards. You'll lead and motivate IT project and delivery teams in conjunction with Project Managers and IT Service Owners, evaluating and providing feedback on the performance of IT work-stream teams and individuals to promote employee development and maximize their contribution to business objectives. With the guidance of the Group IT Service Owner, Group Procurement, Group IT, and Legal departments, you'll assist and coordinate the sourcing, selection, procurement, and management of third-party suppliers and services. About you The ideal candidate will have: Experience of working within change/project management within an IT Division Stakeholder management skills, including influencing and the ability to work collaboratively with a diverse range of internal and external stakeholders Excellent organisation skills and able to adapt to changing priorities Strong problem-solving skill, with the ability to analyse complex issues and develop effective solutions At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: £45,000 - £55,000 annual salary Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
May 05, 2024
Full time
To support your working life balance, this role offers hybrid working options - Home working 80%, office-based 20% Join a well-established team that prides itself on its excellent reputation Opportunity to be involved in change management projects throughout the IT Division About the role We are seeking a dynamic individual to join our team as an IT Workstream Lead. In this role, you'll take charge of planning and executing IT work stream-activities, ensuring adherence to standards, policies, and agreements, and collaborating with internal and external stakeholders to achieve successful project delivery. Reporting to the IT Applications Delivery Manager, you'll lead, plan, track, and report on IT projects and work-stream activities, following IT best practices, Delivery Governance, and the Secure Software Development Life Cycle Framework ensuring stakeholders, dependencies, cost, quality, and time are managed within agreed parameters. As an IT Workstream lead, you'll agree, measure, and implement IT project milestones, engaging with IT Service Owners, Change Managers and Project Managers to ensure project deliverables meet agreed IT Service Delivery Standards. You'll also be responsible for anticipating, monitoring, managing, and reporting on IT issues and risks in line with NFU Mutual Risk Policy and our IT Delivery Processes. You'll keep risks visible and resolve or mitigate them to protect project deliverables and maintain agreed quality standards. You'll lead and motivate IT project and delivery teams in conjunction with Project Managers and IT Service Owners, evaluating and providing feedback on the performance of IT work-stream teams and individuals to promote employee development and maximize their contribution to business objectives. With the guidance of the Group IT Service Owner, Group Procurement, Group IT, and Legal departments, you'll assist and coordinate the sourcing, selection, procurement, and management of third-party suppliers and services. About you The ideal candidate will have: Experience of working within change/project management within an IT Division Stakeholder management skills, including influencing and the ability to work collaboratively with a diverse range of internal and external stakeholders Excellent organisation skills and able to adapt to changing priorities Strong problem-solving skill, with the ability to analyse complex issues and develop effective solutions At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: £45,000 - £55,000 annual salary Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Charles Jenson Recruitment Ltd
Hatfield, Hertfordshire
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
May 05, 2024
Full time
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
IT Services Team Lead £40,000 York Permanent Full time The Wilf Ward Family Trust have an exciting new role Due to expansion, this is to support and develop our digitally transform goals . Are you looking for a new challenge? Where you can make a difference? Are you an inspirational individual wanting to work within a values-based organisation? If so, we have an exciting opportunity for a a IT Lead to join us. About the Role Adopting digital, data and technology will be essential to achieving the Trusts goals and building and maintaining a competitive advantage. We are looking for an experienced IT Service manager to join our team and help drive the Trust forward, ensuring a first class IT experience is provided to all our service users as we deliver our programme of digital transformation and achieve our vision of enabling extraordinary lives through outstanding support. Who we're looking for: A great individual who has significant experience of and leading a team by enhancing IT services, by delivering support to the wider Trust . An individual who has sound technical knowledge of Microsoft's modern workplace tools including Office 365, Teams, SharePoint, OneDrive and is a critical analysis and problem solving skills
May 05, 2024
Full time
IT Services Team Lead £40,000 York Permanent Full time The Wilf Ward Family Trust have an exciting new role Due to expansion, this is to support and develop our digitally transform goals . Are you looking for a new challenge? Where you can make a difference? Are you an inspirational individual wanting to work within a values-based organisation? If so, we have an exciting opportunity for a a IT Lead to join us. About the Role Adopting digital, data and technology will be essential to achieving the Trusts goals and building and maintaining a competitive advantage. We are looking for an experienced IT Service manager to join our team and help drive the Trust forward, ensuring a first class IT experience is provided to all our service users as we deliver our programme of digital transformation and achieve our vision of enabling extraordinary lives through outstanding support. Who we're looking for: A great individual who has significant experience of and leading a team by enhancing IT services, by delivering support to the wider Trust . An individual who has sound technical knowledge of Microsoft's modern workplace tools including Office 365, Teams, SharePoint, OneDrive and is a critical analysis and problem solving skills
ERP Programme Manager - End User Role Salary: £100k package Location: Oxford (2-3 days per week) This is an FTC role for a 12 month period Are you ready for a new challenge in the world of ERP implementation? Join us as a dynamic ERP Programme Manager / Coordinator, where you'll be at the forefront of our international journey, spearheading the implementation of D365 within our global organisation. Although this is a D365 programme we are open to consider candidates who have worked with other major ERP solutions (eg SAP, Oracle Cloud) - there is a well established global team of D365 specialists in place! Key Responsibilities: Global Project Coordination: Take the lead in coordinating ERP projects across borders, working with diverse teams and cultures to ensure seamless execution of our Dynamics 365 initiatives. Cultural Engagement: Immerse yourself in different cultures and working practices as you collaborate with colleagues and stakeholders from around the world, bringing a truly international perspective to our projects. Stakeholder Alignment: Act as the linchpin between IT, business units, and external partners, fostering clear communication and alignment of project goals across geographical boundaries. Task Management: Juggle multiple project plans and time lines with finesse, ensuring that each phase of our international ERP implementations stays on track and within budget. User Empowerment: Provide hands-on support and training to end-users, empowering them to make the most of our ERP systems and driving adoption on a global scale. Documentation Excellence: Capture the essence of our international ERP journey through comprehensive documentation of project activities, decisions, and successes. Required Skills and Experience: Passion for Adventure: Embrace the thrill of international travel and cultural immersion as you navigate our global ERP landscape. ERP Expertise: Bring your expertise in coordinating ERP projects to the table, with a particular focus on Dynamics 365. Experience with other major ERP systems like Oracle or SAP would be a plus. Global Mindset: Thrive in a multicultural environment, with the ability to adapt your communication and working style to suit the needs of colleagues from diverse backgrounds. Problem-Solving Prowess: Tackle complex challenges head-on, using your analytical skills and attention to detail to overcome obstacles and drive our international ERP projects to success. Adventurous Spirit: Seize the opportunity to explore new horizons and expand your professional repertoire as part of our dynamic, globally-minded team. Why Join Us? Challenges: Embark on an exhilarating journey as you lead our international ERP implementations, pushing the boundaries of what's possible in the world of digital transformation. Cultural Enrichment: Immerse yourself in a rich tapestry of cultures and perspectives, gaining invaluable insights and forging lasting connections with colleagues from around the globe. Career Advancement: Elevate your career to new heights with opportunities for growth and development within our innovative and forward-thinking organisation. Flexible Work Arrangements: Enjoy the flexibility to work from our Oxford office 2-3 days per week, with the rest of your time spent on exciting international adventures. Apply now to join our global team and make your mark on the world stage! We fully understand that FTC will not be suitable for everyone, however FTC roles can be ideal for some candidates for a whole host of reasons. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 05, 2024
Full time
ERP Programme Manager - End User Role Salary: £100k package Location: Oxford (2-3 days per week) This is an FTC role for a 12 month period Are you ready for a new challenge in the world of ERP implementation? Join us as a dynamic ERP Programme Manager / Coordinator, where you'll be at the forefront of our international journey, spearheading the implementation of D365 within our global organisation. Although this is a D365 programme we are open to consider candidates who have worked with other major ERP solutions (eg SAP, Oracle Cloud) - there is a well established global team of D365 specialists in place! Key Responsibilities: Global Project Coordination: Take the lead in coordinating ERP projects across borders, working with diverse teams and cultures to ensure seamless execution of our Dynamics 365 initiatives. Cultural Engagement: Immerse yourself in different cultures and working practices as you collaborate with colleagues and stakeholders from around the world, bringing a truly international perspective to our projects. Stakeholder Alignment: Act as the linchpin between IT, business units, and external partners, fostering clear communication and alignment of project goals across geographical boundaries. Task Management: Juggle multiple project plans and time lines with finesse, ensuring that each phase of our international ERP implementations stays on track and within budget. User Empowerment: Provide hands-on support and training to end-users, empowering them to make the most of our ERP systems and driving adoption on a global scale. Documentation Excellence: Capture the essence of our international ERP journey through comprehensive documentation of project activities, decisions, and successes. Required Skills and Experience: Passion for Adventure: Embrace the thrill of international travel and cultural immersion as you navigate our global ERP landscape. ERP Expertise: Bring your expertise in coordinating ERP projects to the table, with a particular focus on Dynamics 365. Experience with other major ERP systems like Oracle or SAP would be a plus. Global Mindset: Thrive in a multicultural environment, with the ability to adapt your communication and working style to suit the needs of colleagues from diverse backgrounds. Problem-Solving Prowess: Tackle complex challenges head-on, using your analytical skills and attention to detail to overcome obstacles and drive our international ERP projects to success. Adventurous Spirit: Seize the opportunity to explore new horizons and expand your professional repertoire as part of our dynamic, globally-minded team. Why Join Us? Challenges: Embark on an exhilarating journey as you lead our international ERP implementations, pushing the boundaries of what's possible in the world of digital transformation. Cultural Enrichment: Immerse yourself in a rich tapestry of cultures and perspectives, gaining invaluable insights and forging lasting connections with colleagues from around the globe. Career Advancement: Elevate your career to new heights with opportunities for growth and development within our innovative and forward-thinking organisation. Flexible Work Arrangements: Enjoy the flexibility to work from our Oxford office 2-3 days per week, with the rest of your time spent on exciting international adventures. Apply now to join our global team and make your mark on the world stage! We fully understand that FTC will not be suitable for everyone, however FTC roles can be ideal for some candidates for a whole host of reasons. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.