1152 jobs found

North West Surrey Integrated Care Services Senior Administrator The closing date is 30 July 2026 To provide comprehensive administrative, operational, and systems support to the Acute Illness Clinic, Enhanced Access Service, ensuring efficient day to day service delivery, high-quality patient care, and compliance with organisational processes and standards. Main duties of the job The post holder will work across all Acute illness clinics and be based at Ashford Hospital 2 days per week. Working 27.5 hours Monday 12.30 - 18.00, Tuesday 10.00 - 15.30, Wednesday 10.00 - 15.30, Thursday 10.00 - 15.30 and Friday 12.30 - 18.00 Supporting the team with: Operational Support I.T & Systems Support Stock & Inventory Management Governance, Compliance & Audit Workforce Coordination Clinical Support Demonstrable IT literacy, particularly in Microsoft Office and clinical systems EMIS Flexible and adaptable to meet changing needs of the service Understanding of patient administration systems and processes and the importance of accurate data entry and record keeping Good team player able to work within a multi disciplinary team Self-motivated, able to work without supervision, using own initiative to complete tasks Strong organisational skills with the ability to prioritise workload effectively Caring and compassionate putting patients interests at the heart of everything we do Ability to work independently and as part of a team About us (NICS) is a GP Federation that brings together the 37 GP Practices in Surrey. Together, we provide innovative GP-led primary care services including the Urgent Treatment Centre at Woking Community Hospital, Ashford Hospital, St. Peters Hospital and Walton on Thames Community Hospital. We believe by working together we can provide exemplary health care to the 380,000 patients of Surrey. Job responsibilities Our Vision To support our practices and patients by being a lead provider of innovative, responsive and high-quality GP-linked primary care services in North West Surrey, delivering equitable access to primary care services and improving the healthcare of our population. Our Mission To support our practices and their patients by providing high quality, responsive and compassionate health care services. We do this by working collaboratively with our practices and other health providers across Surrey. Our Values Our values are at the heart of everything that we do and inspire us. Our responsibilities and personal interaction with patients and with others are guided by our core values of working together for our patients, commitment to quality of care, ensuring everyone counts and improving lives. Job summary: To provide comprehensive administrative, operational, and systems support to the Enhanced Access Service with the day to day operation of the Acute Illness Clinic, Phlebotomy, Nurse Treatment and First Contact Physio Clinics ensuring efficient day-to-day service delivery, high-quality patient care, and compliance with organisational processes and standards. Accurately trace and register patients onto the NICS EMIS system. Re book patients promptly when clinics are cancelled, ensuring minimal disruption to patient care. Provide ongoing support with patient re booking and clinic coordination as required. Operational Support Act as a central point of contact for AIC administrators, providing support and troubleshooting operational issues. Provide administrative cover for the Acute Illness Clinic at short notice, including in instances of staff sickness, to ensure continuity of service delivery. Ensure the capacity tracker is updated accurately at four key points throughout the day to support operational oversight and planning. IT & Systems Support Provide first-line IT support to hub clinicians and administrators, including assistance with EMIS access, log-in issues, and wider system queries. Liaise with EMIS and SCW IT support services in the event of system failures. Stock & Inventory Management Undertake regular inventory checks to ensure appropriate stock levels are maintained. Order clinical and administrative stock and supplies in a timely and cost effective manner. Governance, Compliance & Audit Complete weekly, monthly, and quarterly audits within required deadlines. Escalate any risks, incidents, or concerns to the Service Manager promptly. Ensure all clinical and administrative staff maintain up-to-date mandatory training compliance. Ensure daily cleaning and administrative checklists are completed and signed by all staff. Workforce Coordination Coordinate the on boarding of all new staff into the Enhanced Access Service, ensuring all required processes are completed in a timely manner. Ensure the off boarding process is followed for all departing staff in line with organisational procedures. Clinical Support Support with the timely processing and management of laboratory results, ensuring appropriate action is taken where required. Support with clinical referrals, population reports, and the management of rejected referrals in a timely manner. First Contact Physio, Nurse Treatment & Phlebotomy Ensure appointment templates are accurately created, updated, and maintained within EMIS. Act as the first point of contact for staff, providing day to day operational support. Manage staff annual leave requests and rota coordination. Process and complete referrals efficiently and within required time frames. Provide EMIS support to staff during core working hours. Monitor and ensure delivery against PCN contractual requirements for capacity and allocation. Escalate any concerns regarding allocation or capacity to the Service Manager. Coordinate the on boarding of new staff into their roles, ensuring all required processes are completed. Ensure the off boarding process is followed for staff leaving the service. Liaise with GP practices to support the hosting and delivery of FCP services. Ensure annual Infection Prevention and Control (IPC) audits are completed by GP practices and that copies are retained for organisational records. Reporting Keep up to date with all NICS policies to ensure all incidents, complaints (verbal and written) and issues are reported effectively to the appropriate place. Previous training Previous training in EMIS or other clinical systems Evidence of relevant administrative or healthcare-related training Understanding of referral processes and laboratory results management Awareness of compliance requirements such as mandatory training and audit cycles Experience providing first-line IT or systems support Ability to coordinate multiple operational processes simultaneously Skills and knowledge from a similar role Awareness of compliance requirements such as mandatory training and audit cycles Person Specification Qualifications Good standard of education, including English and Maths Previous training in EMIS or other clinical systems Evidence of relevant administrative or healthcare-related training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name North West Surrey Integrated Care Services

Whether you're an experienced analyst or a hands-on manager, we welcome your application! Impact and Responsibilities: End-User Support: Provide timely troubleshooting for hardware and software issues ensuing our ticket system is maintained and workload is prioritised. OS & Hardware: Deliver remote and hands on support for both macOS and Windows environments; set up, maintain, and order laptops and peripherals. Lifecycle Management: Seamlessly handle the IT setup for New Starters and offboarding for Leavers, requiring regular travel to our offices to setup or collect equipment. SaaS Administration: Manage Microsoft 365 (SharePoint & OneDrive) and administer applications like Slack, Lucid, and other SaaS platforms. Security & SRE Collaboration: Partner with the InfoSec team to deliver security enhancements and embed with the SRE team as part of the incident response function. What we're looking for in you Hands on experience in a service desk or IT support role. Fintech experience is a strong plus! Comfortable troubleshooting a wide range of issues, from Microsoft 365 (Outlook, SharePoint) to third-party SaaS tooling. Strong critical thinking skills with the ability to take full ownership of problems and work independently to resolve them. Independent, self-motivated, flexible, and ready to adapt to a fast-paced environment. A relevant IT certification (e.g., ITIL, CompTIA, or Microsoft) is highly beneficial. Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with technology that improves the safety and quality of life for all. We build powerful, scalable, and intuitive software that sets a new standard for the tools upon which first responders rely every day. Our users face complex challenges in high-stakes environments, and we are committed to building teams that bring diverse perspectives, experiences, and ideas to solve them. We are looking for a Junior Project Manager to join our Professional Services team. In this role, you will help drive the successful delivery of software implementations for public safety agencies across North America. You will work closely with customers, project managers, technical consultants, product teams, and engineers to coordinate implementation activities, manage project timelines, and help ensure successful outcomes for our customers. This role is ideal for someone who enjoys solving complex problems, working across technical and non-technical stakeholders, and building the foundation for a career in technology project management. You will gain exposure to software implementation, system integrations, public safety operations, and enterprise-scale SaaS deployments while helping agencies modernize critical systems that serve their communities. What You'll Do If you were part of our team, here are some things you might have done last week: Coordinated project activities across customer stakeholders, implementation consultants, and internal teams to keep a deployment on track. Facilitated project status meetings, documented decisions and action items, and communicated progress to stakeholders. Worked with a customer to gather requirements and clarify business processes that will impact system configuration and implementation planning. Reviewed project schedules and identified risks, dependencies, or resource constraints that could affect delivery timelines. Collaborated with technical teams to track integration work, data migration efforts, and testing activities. Maintained project documentation, updated project plans, and ensured key milestones were accurately reflected in reporting. Assisted in user acceptance testing coordination and helped customers prepare for training and go-live activities. Investigated and resolved project-related issues by partnering with internal subject matter experts and customer stakeholders. Supported multiple projects simultaneously while balancing competing priorities and deadlines. What You'll Need We're looking for someone with 1-3 years of professional experience in project coordination, project management, business analysis, consulting, software implementation, or a related field. Success in this role requires the ability to manage multiple workstreams, communicate effectively across diverse stakeholders, and quickly learn complex technical and operational concepts. Additional qualifications include: Bachelor's degree or equivalent practical experience. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to manage priorities and adapt in a fast-paced environment. Experience working with project management methodologies and tools. Comfort working with technical concepts, software systems, APIs, data migration efforts, or system integrations. Strong analytical and problem-solving skills. Experience gathering requirements, documenting processes, or supporting technology implementations is a plus. PMP, CAPM, Agile, Scrum, or related certifications are a plus but not required. People who thrive on our team also tend to share the following characteristics: Humble, open, and curious. You seek to understand problems deeply, welcome feedback, and continuously look for ways to improve. Highly organized and dependable. You can balance competing priorities while maintaining attention to detail and follow-through. Collaborative and customer-focused. You build strong relationships and work effectively across technical and non-technical audiences. Proactive and solutions-oriented. You identify issues early, take ownership, and help drive projects toward successful outcomes. Location This is a hybrid role based out of our Manchester office 3 days a week. Some travel may be required to support customer implementations, project milestones, and team collaboration. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.

Your mission DeGould is looking for an IT Support Engineer with excellent communication skills and the ability to explain technical issues in both technical and non technical terms to colleagues. You should be someone who is passionate about technology and wants to work in a busy, fast paced organisation. You will be responsible for all technical enquiries. Speaking with other team members, advising on issues, route cause analysis, making data led decisions, improving efficiency on an ongoing basis. Your profile DeGould is looking for an IT Support Engineer with excellent communication skills and the ability to explain technical issues in both technical and non technical terms to colleagues. You should be someone who is passionate about technology and wants to work in a busy, fast paced organisation. You will be responsible for all technical enquiries. Speaking with other team members, advising on issues, route cause analysis, making data led decisions, improving efficiency on an ongoing basis. Duties & Responsibilities: The main deliverables of the role are: Manage and take ownership of support request, issues, incidents, and defects across shared company applications. Excellent problem solving and trouble shooting skills Work closely with business and engineering teams to ensure transparent communication and efficient issue resolution. Contribute effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes Required Skills: Office 365 including Active Directory/Entra Atlassian (Jira, Confluence, Service Desk) Windows, Mac and Linux experience Basic knowledge of computer networking Desirable Skills: VPN, VLANs, LACP and firewall management Unifi network hardware Proxmox Apple Business Manager Rustdesk Why us? Competitive salary and benefits including: 25 days holiday per annum (excluding bank holidays). Additional days holiday for birthday. Company sick pay scheme. Cycle to work scheme. Enhanced maternity, paternity and shared parental leave. Health insurance with Vitality for employee, spouse and children. Life Insurance/Death in Service. Flexible working can be agreed.

IT Support Apprentice Job Description Department: Corporate IT Reports To: IT Service Manager Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 1 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. However, during your initial training period the need to be in office with other team members will be essential. You will be allowed 20% of your working week for the duration of your apprenticeship/course to either attend college during term time or use the time working from the office for college studies. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITES Provide remote and face to face day-to-day 1st line support for both hardware and software including Microsoft, Google Android, Apple iOS and general hardware support (e.g. PC, Printer, Laptop) Providing assistance to resolve support issues or escalating the call within the relevant team Dealing with software issues e.g installation and upgrades Working on an IT Service Desk Platform to pick up, progress and action tickets coming into the 1st Line support queue Providing basic training over the phone for stakeholders when needed Assist with set up and resource deployment, including new user set up's, maintenance and control of user accounts, emails, password resets, and logins including network and third-party systems Support Starters, Leavers & Movers within ESG Hardware builds Check in hardware & deliveries to Corporate IT Keep up to date notes on the work completed through the helpdesk POSITION RESPONSIBILITIES 4 x GCSE at A -D / 9-3 which must include GCSE Maths at A -C / 9-4 and English at A -D / 9-3 or equivalent, and a Level 2 Qualification in an IT related field or relevant industry experience ABOUT YOU We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Good written and verbal communication A strong sense of pride and accountability Able to manage workload and prioritise Able to work as part as a team or individually Able to gather relevant information systematically to troubleshoot and resolve issues Able to demonstrate ESGs key values of: Excellence: be accountable to deliver our best Passion: show how much we care each day Integrity: do the right thing when no one is looking Collaboration: work together to succeed together ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website

We are looking for an experienced Service Desk Analysts to join an ITIL based Service Delivery team helping to resolve complex technical issues for all of the Trusts Employees.The post holder would be joining a well established support team which supports the Trust 24/7 X 365. You will be the first point of contact for all technical issues or requests Main duties of the job The role will work within the Service Delivery team to provide support for a range of services to all users within the Trust. This will include providing support remote and in person. The team upholds a strong team ethic and values and is often seen as the face of ICT. The role is to provide technical support within agreed service levels, technical standards and policies. The post-holder will have experience providing a service management tool for handling support calls and other ITIL processes. The successful candidate will be knowledgeable in a range of IT systems and demonstrate excellent problem solving skills. In return, we will develop your skills, knowledgeand experience with formal and on-the-job training. This is a fantastic opportunity to take a role in the Trust's Informatics team and to be a valued member of one of the country's highest profile Trusts.If you have a background in IT/Informatics, are interested with working with a Trust accelerating through digital transformation programmes within the Trust and local ISC, and like a challenge then we would love to hear from you. About us Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. Person Specification Qualifications oEducated to a degree level or the equivalent combination of education, training, or work experience. Experience oAt least 1-year recent experience working in a complex, large and high-pressured IT support environment (more than 1000 users oAt least 1-year recent experience working in a complex, large and high-pressured IT support environment (more than 1000 users) oAt least 1 year experience in using a Service Management Tool to log incidents and requests with the appropriate information. oExperienced in troubleshooting basic network issues, Active Directory, software, mobile devices, and printing faults. oExperienced in troubleshooting basic network issues, Active Directory, software, mobile devices, and printing faults. oPrevious experience working in an NHS environment. oExperience in configuration, installation, and support of end user infrastructure oExperience in technologies currently used by the Trust; DHCP and Wi-Fi connected devices Knowledge oKnowledge of Microsoft operating systems and office software oKnowledge of Active Directory and Microsoft Applications such as Office 365 and SharePoint oKnowledge of the ITIL v4 guiding principles and processes. Skills oAbility to quickly analyse problems and establish a technical fix. oAbility to troubleshoot basic network issues, software, mobile device, and printing faults oAbility to work well in a fast-paced, high-stress team environment oExcellent interpersonal skills and the ability to interact with a range of people including executives, management, and individual contributors (clinical and non-clinical) oAble to convey information by email, telephone and face-to-face to staff of all levels. oAble to record complex technical details accurately and able to document technical procedures. oExcellent analytical diagnostics and PC troubleshooting skills oAbility to prioritise and work under pressure to meet deadlines Other oWillingness to learn new systems and technologies oAbility to participate in the departmental out-of-hours shift rota, which includes unsociable hours such as evenings, nights, and weekends. oWilling to take on responsibilities and challenges oEvidence of continuous development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Web Executive (12 Month Fixed Term Contract) - Banbury: £40,000pa - £45,000pa plus Performance Bonus & Benefits. Bibby Financial Services are growing, and we're looking for a Web Executive to join our Banbury Team on a fixed term basis. The Web Executive will be responsible for the upkeep, maintenance and development of our nine websites, providing best practice guidance and support on design, UX and content. You will manage the day-to-day running of our websites, in line with our content management process, handling and responding to internal requests as well as supporting the Web Operations Specialist in delivering a high-quality user experience. At Bibby Financial Services (BFS), we've been helping small and medium-sized businesses thrive and grow since 1982. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that's expanding, innovating or breaking into new markets. We're proud to be part of Bibby Line Group, a long-standing family business and one of the UK's oldest independent companies What you'll be doing: Manage all web tickets via our portal, Service Desk Plus, working closely with our international marketing teams to ensure requests are managed efficiently and in line with SLAs. Work closely with our web development agency and other third party vendors to ensure development releases meet requirements and are tested before deployment. Ensure the CMS is fully supported by internal and external technology teams and that functionality is consistent across all regions, resulting in minimal web downtime. Support Web Operations Specialist by working closely with InfoSec and IT teams to understand and manage website risks, including resolution plans in line with our Incident Response Plan. Manage service desk requests and backlogs, liaising with regional teams, and digital agencies to complete/resolve tickets and produce monthly reports. Become a central point of contact for the super user community to support CMS operations and efficiency, working closely with regional teams. Provide an in house design capability to carry out amendments to artwork or imagery for digital/print via InDesign, Canva and Photoshop to ensure they are on brand and fit for web publication. Create training material and guides to support website best practice. Who are we looking for? Proven experience as Web Executive, Web Content Manager, or a similar role with a strong portfolio of projects. Experience in Web design, web content management or a related field. In depth CMS management experience and experience in building and deploying web forms Experience with web analytics (Google Tag Manager, Google Analytics,) and familiarity with SEO principles. Strong UX background with ability to effectively communicate ideas. What you'll get in return 25 days' holiday plus bank holidays, increasing with service, with buy/sell options Performance Bonus Private healthcare for you and your family Company pension scheme Flexible benefits (gym membership, tech, health assessments and more) Access to an online wellbeing centre Discounts with a wide range of retailers Plus, much more! There's no place quite like BFS and we're proud of that. And it's all down to you - you make us the people with which every ambitious business loves to work which is highlighted through our values: We partner with customers for long term success, We redefine what's possible, We deliver what matters, when it matters and We support each other to be our best. We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the Recruitment process.

Senior Citrix Support Engineer Location: Central London (Office Based - 5 Days Per Week) Salary: 50,000 - 60,000 Contract: Permanent, Full-Time We're working with a well-established organisation seeking an experienced Senior Citrix Support Engineer to join its internal technology team. This is a hands-on, customer-focused support role where you'll provide technical expertise while delivering an exceptional experience to users across the business. You'll work within a fast-paced IT support function, resolving a wide range of technical issues, maintaining core Microsoft and Citrix technologies, and ensuring users receive a responsive, high-quality support service. This opportunity would suit someone who enjoys remaining hands-on, takes pride in solving technical problems, and has strong experience supporting Citrix environments alongside modern Microsoft technologies. Key Responsibilities Provide high-quality IT support to users across the business. Deliver an outstanding customer experience, acting as a trusted point of contact for technical support. Support, administer and troubleshoot Citrix environments, ensuring reliable access to business-critical applications. Resolve complex 2nd and 3rd line support issues across desktop, infrastructure and virtual desktop technologies. Manage incidents, service requests and technical issues through the IT service management platform, working to agreed service levels. Administer and support Microsoft Active Directory, Entra ID and Microsoft 365. Configure and support Windows devices, user accounts and permissions. Diagnose and resolve hardware, software, networking and desktop support issues. Support user onboarding, offboarding and device provisioning. Work collaboratively with internal IT colleagues and third-party suppliers. Create and maintain technical documentation and knowledge base articles. Contribute to continuous improvement across the IT support function. Required Experience Previous experience as a Senior IT Support Engineer, Senior Citrix Support Engineer, Infrastructure Support Engineer, Desktop Support Engineer, EUC Engineer or similar. Strong hands-on experience supporting and troubleshooting Citrix environments. Experience working at 3rd Line level within an enterprise support environment. Administration of Active Directory and Microsoft Entra ID. Good working knowledge of Microsoft 365. Experience working within a busy, ticket-driven IT support environment. Strong troubleshooting skills across Windows desktop technologies and end-user devices. Excellent communication and stakeholder management skills. A customer-first approach with a genuine passion for delivering outstanding IT support. Desirable Experience Citrix Cloud or Citrix DaaS. Citrix Director and Citrix Studio. Windows Server administration. Microsoft Intune or Endpoint Manager. ServiceNow or similar ITSM platforms. ITIL Foundation. Relevant Microsoft or Citrix certifications. What's on Offer Competitive salary of 50,000 - 60,000 plus benefits. A varied and rewarding role supporting a diverse user base. Exposure to modern Microsoft and Citrix technologies. Ongoing learning and professional development. Supportive and collaborative team environment. Excellent opportunities for career progression. If you have strong Citrix support experience and enjoy delivering high-quality technical support in a hands-on environment, we'd love to hear from you.

Overview Job Description: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. Responsibilities Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Qualifications Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organisation. More about us Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Applications are open until insert date . Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of AI and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

THE ROLE & TEAM We're looking for a Business Analyst / Case Management Developer to join our growing technology team and play a key role in shaping the future of our legal technology landscape. This is a varied position where you'll wear multiple hats, working across business analysis, process improvement, solution design, system configuration, testing and user adoption. Working closely with stakeholders and colleagues, you'll translate business requirements into practical, scalable case management solutions that drive efficiency, support growth and enhance the way our people work. From facilitating workshops and challenging existing processes to configuring workflows and delivering system improvements, you'll be involved in the full lifecycle of change from idea through to implementation and continuous improvement. KEY RESPONSIBILITIES Analysing business processes, workflows and systems to identify improvement opportunities and recommend practical solutions. Facilitating stakeholder workshops and documenting current and future-state processes. Gathering, validating and documenting business and user requirements. Creating functional specifications, process maps, use cases and user stories to support solution delivery. Designing, configuring and enhancing case management workflows, forms and automations. Translating technical concepts into clear, understandable language for non-technical stakeholders. Conducting system, integration and user acceptance testing (UAT). Supporting solution rollouts, user training and adoption activities. Monitoring solutions post-implementation and driving continuous improvement initiatives. Supporting business-as-usual enhancements, incident resolution and development requests through the technology backlog. ABOUT YOU We're open to candidates who come from either a Business Analyst or Case Management Developer background, but you'll already have experience within the legal sector and be comfortable working across both business and technical environments. 3-5 years' experience working with case management platforms within a legal environment. Previous experience as a Business Analyst, Case Management Developer or similar legal technology professional. Experience gathering and documenting business requirements through workshops, interviews and process analysis. Experience configuring or supporting case management, workflow or low-code platforms. Previous Clio Operate experience would be advantageous but is not essential. Strong process mapping and workflow design skills. Knowledge of testing methodologies, including User Acceptance Testing (UAT). Excellent communication and stakeholder management skills, with the ability to build credibility across all levels of the business. The confidence to challenge existing processes and identify smarter ways of working. A solution-focused mindset with strong analytical and problem-solving abilities. BENEFITS Competitive Salary Flexible approach to working hours Bupa/ Medicash Discretionary bonus opportunities Pension scheme Life Insurance & Income Protection Insurance 25 days Annual Leave plus flex bank holidays (increasing with service) Option to buy 10 additional days annual leave each year 2 My Days (in addition to your holiday entitlement) Additional discretionary annual leave days Enhanced Maternity, Paternity & Adoption Leave Career Development Opportunities Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support) ABOUT US Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable. With over 200 years of history, we're proudly anchored in the North but serve businesses and individuals across England and Wales. We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society's Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

Product OwnerApplylocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: JR-019648We are looking for a Product Owner to join Solera's CAP HPI product organisation, helping deliver high-quality, customer-focused software and data products across the vehicle lifecycle. You will own and prioritise the backlog for one or more CAP HPI product areas, working closely with UK and global stakeholders to turn customer and business outcomes into clear, deliverable epics and user stories. What you'll do (key responsibilities) Develop deep understanding of your assigned CAP HPI products, users, personas, journeys, and commercial goals.Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria.Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact.Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope and intent.Collaborate daily with Engineering, QA, UX, Analytics, and Support to deliver valuable increments and reduce delivery risk.Manage dependencies across teams and systems, identifying integration points and addressing blockers early.Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed).Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement.Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways to pay down technical debt. Key relationships Product Manager / Product Director (CAP HPI): roadmap alignment, value cases, prioritisation.Engineering & QA: delivery, quality, technical trade-offs, incident learning.UX / Research (where applicable): discovery, usability, customer journeys.Commercial stakeholders (Sales, Account Management, Marketing): customer needs, market feedback, enablement.Customer Support / Operations: service health, defect trends, customer pain points.Data/Platform teams and other Solera product groups: integrations, shared services, standards. What you'll bring (required) 3+ years' experience as a Product Owner (or equivalent product delivery role) in an agile software environment, ideally with B2B products.Strong ability to translate customer/stakeholder needs into well-structured epics, user stories, and acceptance criteria.Experience prioritising work using value, risk, and effort trade-offs; comfortable making decisions with imperfect information.Excellent written and verbal communication skills; able to align diverse stakeholders and explain "why" as well as "what".Working knowledge of Scrum/Kanban and agile delivery practices (refinement, planning, demo/review, retrospectives).Comfort collaborating with technical teams and discussing APIs, integrations, data flows, and non-functional requirements (performance, resilience, security).Analytical mindset and familiarity with using metrics to inform product decisions (e.g., usage analytics, funnel/conversion, defect/incident trends). Desirable Experience with data products and/or the automotive domain (vehicle identification, valuations, provenance/history, risk signals).Experience working in a global or multi-country organisation with distributed teams and stakeholders.Understanding of service operations: incident management, availability monitoring, and approaches to managing technical debt.Familiarity with discovery techniques (hypotheses, experiments, user interviews) and outcome-based roadmapping.Relevant certifications (e.g., PSPO, SAFe POPM) are a plus but not required. Working model This role is based in Leeds, UK, and is typically hybrid, combining time in the office with remote working (subject to team and business needs). You may occasionally collaborate across time zones with global Solera colleagues. Additional information It is impossible to list every requirement for, or responsibility of, any position. Job responsibilities may change over time based on business needs. Solera reserves the right to adjust, add to, or remove duties and responsibilities as required.

Overview Of Position Assists School Administrators in maintaining a positive school environment; patrols assigned school premises and responds to incidents pertaining to the safety of students, staff and district property. Hiring Information Multiple positions available for hire Anticipated start date: August 31, 2026 Essential Functions 30% Assists building administrators in maintaining a safe and secure environment for students and staff; patrols building and parking lot premises; assists in monitoring hallways, grounds and adjacent areas; provides security coverage during school hours; may provide coverage at school functions including extracurricular events; works in inclement weather. 10% Protects district interests and property as appropriate to prevent damage or possible liability; monitors visitors and reports or detains unauthorized persons in accordance with established District procedures; identifies security-related matters or situations such as, the need for grounds or building maintenance. 20% Identifies and responds to activities and emergencies which may disrupt normal school operations; physically or verbally intervenes to prevent conflicts; reports such matters to school administrators and requests assistance from community youth services, fire department or law enforcement agencies as appropriate. Share information with appropriate agencies following district and department protocol. 30% Assists in establishing positive rapport with students, parents, District staff and community agencies; promotes communication with students to ensure a safe campus environment; encourages prescribed standards of conduct and behavior and positive student attitudes. Develops and shares information regarding disruptions, incidents, or illegal activity following district and department protocol. Supports coverage of passing times, breaks, and lunch periods. 10% Investigates disturbances, records incidents, gathers data and prepares reports for use in students discipline and by law enforcement, Child Protective Services and the courts as necessary. Other Functions Performs related duties consistent with the scope and intent of the position. REPORTING RELATIONSHIPS Reports to Manager of Security. WORKING CONDITIONS Requires the ability to make effective decisions and solve problems using sound judgment in crisis situations; requires individual initiative and teamwork; may occasionally deal with distraught or difficult individuals and "at risk" youth; requires excellent listening skills; may be required in some positions to have sufficient dexterity, mobility, physical ability and stamina, to restrain students in accordance with established guidelines, sufficient mobility to respond to student needs and safety requiring moderate physical effort as a part of regular work routine, such as frequent standing, walking, lifting, guiding and/or carrying materials or equipment up to 50 pounds; requires visual concentration and manual dexterity to operate radio, phone and paperwork; may be required to attend extracurricular activities; required to travel between sites; work in all weather conditions; required to work effectively and communicate with groups and individuals of all ages in a multi-cultural community. Knowledge Of KNOWLEDGE, SKILLS AND ABILITIES: Security and safety practices and procedures Investigative techniques, law enforcement process for juvenile offenders Skill In Communicate with individuals and groups of all ages in a multicultural community Assess emergency situations Remain calm under pressure Accurately document activities and occurrences Work with at-risk youth; work in all weather conditions Ability To Take initiative Assess situations and adopt an effective course of action Diffuse situations and issues Evaluate emergency situations quickly and use sound judgment Remain calm under pressure Work cooperatively with little direction Accurately document incidents and activities Work with "at risk" youth Work outside in all weather conditions Stand and walk for the majority of work shift Maintain effective working relationships with students, staff, parents, the public and public agencies in a multicultural community. Education Typical Qualifications High School graduation or GED Experience Completion of two years of college coursework; and two years of experience working with at-risk youth, or similar populations. Substitution Applicable work experience may substitute for the required college education requirement on a year-for-year basis. Licenses/Special Requirements Valid State of Washington Driver's License Preferred Red Cross First Aid Certificate Clearances Fingerprint and background check Supplemental Information If you are selected to move forward in the hiring process, your references will be checked. Please include the contact information for your current supervisor or, if you are not currently employed, your most recent supervisor. Seattle Public Schools benefits are administered by the Washington State Healthcare Authority (HCA) under the School Employees Benefits Board (SEBB). Eligibility for benefits is determined by the number of hours employees are anticipated to work during the school year (September 1 through August 31). Any employee who is scheduled to work 630 hours or more in a year is eligible for benefits. Salary Schedule Please find the salary schedule associated with this role and others like it

At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Cloud Infrastructure Engineer Permanent Location: Milton Keynes Salary: £54,300 - £61,794 Working Arrangements: Hybrid (2 days per week in the office) Introduction Join AQA's Assessment Technology team and play a key role in supporting the systems that help deliver millions of GCSE and A-level results every year. This is an exciting opportunity to work at the heart of a team that is modernising critical platforms, adopting new technologies and driving continuous improvement across cloud infrastructure and application services. Purpose of the role As a Cloud Infrastructure Engineer, you'll help ensure the reliability, security and performance of the infrastructure that supports AQA's scanning and marking services. You'll work closely with technology teams, suppliers and business users to deploy, support and enhance cloud based solutions, while contributing to the ongoing modernisation of our platform services. This role offers the opportunity to work with Microsoft Azure technologies, infrastructure as code practices and modern DevOps approaches in an environment where your work directly supports learners and educators across the UK. Key responsibilities Deploying, supporting and improving cloud-based applications and infrastructure within Microsoft Azure using modern DevOps practices and infrastructure as code technologies. Monitoring, maintaining and optimising platform performance, security and availability while helping resolve infrastructure and application issues, including taking part in the agreed out-of-hours support roster during live exam series. Working collaboratively with development teams, technology colleagues, suppliers and business users to deliver reliable services and support ongoing platform modernisation. What we are looking for You'll thrive in this role if you're a self motivated infrastructure professional who enjoys solving problems, taking ownership and working independently while collaborating effectively with others. Strong hands on experience with Microsoft Azure and the ability to troubleshoot and resolve cloud infrastructure issues. Experience working with Infrastructure as Code technologies such as Bicep, Terraform or ARM templates. Experience using CI/CD pipelines and DevOps tooling to deploy and support applications and infrastructure. Strong communication skills and the ability to build effective relationships with technical and non technical stakeholders. What's in it for you Develop your cloud engineering career while working on platforms that make a genuine difference to education across the UK. Exposure to large scale, business critical technology platforms supporting millions of learners. The opportunity to work with new technologies as part of a significant modernisation programme. 35 hour working week with flexible, hybrid working; 25 days' annual leave (rising to 30), plus Christmas closure days. Excellent pension (up to 11.5% employer contribution). Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Reasonable Adjustments If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non recruitment enquiries. Smart Working We're operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England. Equality, diversity and inclusion AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive. Conflict of Interest Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations. Safeguarding AQA is committed to the safeguarding of children and adults at risk. We're dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly. For more information on safeguarding at AQA please visit the AQA website here. Full Job Description Summary Responsible for the deployment and support of in house developed application to Azure using DevOps tools and methodologies for production, staging, and development environments. Landscape: The Assessment Technology group is responsible for the operational systems that deliver millions of GCSE and A-level results annually. The Scanning & Marking department reports to the Director of Assessment Technology and are responsible for delivering, deploying, and supporting several software products in that area. This position sits within the Platform Services & Support team within Scanning & Marking department and will report directly to the Platform Services and Support Manager. Activities Deploy and support of in house developed application to Azure using DevOps tools and methodologies. Provide advice and recommendations on Infrastructure and Security and proactively collaborate with architecture and application development teams to ensure the infrastructure meets current and future business objectives. Implement system monitoring and alerting to ensure application health state is maintained. Provide technical support for all infrastructure, both in Azure and on premise. Ensure correct security controls are in place on all environments and assist in providing recommendations on additional security improvements. Implement and maintain performance monitoring of all infrastructure and provide recommendations on improvements. Be part of the out of hours incident support rota covering nights and weekends (typically around 4 6 weeks per year). Report upward to the Platform Services & Support Manager as required. Experience Have a minimum of 1 years' experience in an Azure infrastructure engineer role. Qualifications AZ-104 Microsoft Azure Administrator or comparable certification (essential). AZ-400 or AZ-305 (desirable). Skills Strong knowledge of IAAS, PAAS and SAAS mainly in Azure. Good knowledge of PowerShell, T-SQL, and other scripting languages. Good knowledge of IaC, e.g. Bicep, Terraform and ARM. Strong knowledge of modern application deployments and configuration techniques via CI/CD pipelines, in particular Azure DevOp's YAML and classic pipelines. Knowledge and experience of troubleshooting automated and manual application deployments and configuration pipelines. Knowledge about agile development and modern development tools such as Git would be an advantage. Personal Attributes Have an aptitude and passion for all things Cloud. Be ambitious and keen to learn. Have an attention to detail. Be able to work on own initiative. AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

Project Manager Job Description Department: Delivery Services Reports To: Senior Project Manager Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 4 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme's / sub-portfolio in various phases of the lifecycle from pipeline to post go-live support. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES The Project Manager is responsible for: Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets. Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU. The delivery of all projects within their remit to agreed targets. For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening. For engaging with the pre-sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood. Working with Account Managers and / or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. Producing regular status reports including financial reporting and tracking Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action. Promoting the sharing of lessons learned across the Projects team and beyond. The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID's) etc. Responsible for establishing trusted client relationships, working with Account Managers and Service Delivery Managers where necessary, to ensure a holistic, effective, and client-centric customer stakeholder management and communication approach. Responsible for building collaborative working relationships at various levels of within the internal ESG organisation, engaging with internal teams (e.g., engineering, operations etc.) to plan a successful delivery of committed projects to meet contractual obligations, whilst supporting them resolve risks and issues that may prevent this from happening. Responsible for working in conjunction with the pre-sales, finance, and internal teams to ensure projects are correctly scoped, planned, sized, and costed where required Responsible for working in conjunction with the wider Delivery Services Team (Consultants, Application Support and Cloud and Technicians Support) to support a sucessful delivery. Responsible for working closely with the Portfolio Support Office (PSO) to ensure standards are understood and adhered to. To serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration ABOUT YOU Experience: 2+ years' experience in commercial IT software projects at a minimum of a Project Management role IT software experience in a delivery capacity Experience of the full IT software development lifecycle Experience of projects into commercial organisations Commercial experience of the delivery of projects, with pre-canned products & services Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level Experience of owning and running projects budgets c£200k / c100 man days of work Previous experience in the Energy Industry is highly desirable IT delivery of end-to-end projects through full SDLC End-to-end Project lifecycle planning, implementation and governance including reporting & financial management. INT/EXT Stakeholder management & reporting inc. matrix management Differing project types, sizes & delivery in differing methodologies Management of Project Documentation & Control from Initiation to Closure RAID Management Team Management & Mentoring Education: Project Management certification (min Foundation, desirable Practitioner) i.e., PRINCE 2, PMI, AMP - PMQ/PPQ You will be: An experienced Project Manager used to running projects at different sizes and scales Customer facing Commercially aware Hard working and dedicated Tenacious & self-motivated Well organised, thorough Committed to a professional attitude at all times Knowledgeable in both Agile and Waterfall delivery methodologies A completer finisher Hands onHighly organised Able to communicate in a clear and concise way Excellent time and task management capability Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website

Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across WPS UK and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Lead day-to-day IT operations across WPS UK, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and GTD's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills, Knowledge & Experience: Proven experience in an IT Manager or senior IT operations / infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, projects, and service improvement activity. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?