Senior End User Engineer

• Job Title: Senior End User Engineer
• Salary: £45k
• Location: Belfast
• Contract: Permanent, full-time
• Work Pattern: Monday-Friday, standard operational hours, hybrid working arrangements (1 or 2 days from office)

Join one of the UK's largest outsourcing and managed services companies. This position is a great opportunity to gain enterprise level experience and develop your technical know-how within a demanding Windows environment. Within the role you will be supporting a Windows estate of around 100,000 devices.

An excellent opportunity for someone looking to step into a large-scale enterprise environment and develop their endpoint management expertise. You'll be responsible for managing around 100,000 Windows devices using technologies like Intune, SCCM, and Altiris, with a good mix of project work and day-to-day technical support.

• Up to 4 days from home
• Great salary package
• 23 days annual leave rising to 27 (with option to buy extra leave)
• Clear opportunities to progress

• Manage and maintain enterprise endpoint management platforms, ensuring Windows devices remain secure, compliant and up to date.
• Oversee the full Windows device life cycle, including device builds, software deployment, patch management, upgrades and decommissioning.
• Troubleshoot and resolve complex endpoint issues, acting as an escalation point for technical incidents.
• Support infrastructure projects and platform improvements, including system upgrades, automation initiatives and service enhancements.
• Produce and maintain technical documentation while working closely with wider IT teams to deliver reliable and efficient endpoint services.

• Previous experience in an Endpoint Management or End User Computing (EUC) role within a large, complex IT environment.
• Strong hands on experience with Microsoft Intune, SCCM (Configuration Manager) and/or Altiris.
• Solid understanding of Windows endpoint management, including device provisioning, configuration, patching, upgrades and life cycle management.
• Experience deploying software, managing endpoint security and maintaining patch compliance across enterprise environments.
• Strong troubleshooting and root cause analysis skills.
• Good understanding of networking fundamentals, including TCP/IP, VLANs, firewalls, proxies and subnets.