Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
26/07/2026
Full time
Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
26/07/2026
Full time
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Kitchen Operations Coordinator to join our team in London. Salary: £50,000 per annum Working pattern: Monday to Friday, 40 hours per week Location: Liverpool Street, London About the role: We're looking for an experienced hospitality professional to become the organisational backbone of our busy, high-performing kitchen. This isn't your typical administration role. As our Kitchen Operations Coordinator, you'll work alongside the Account Chef Director and Executive Chef, ensuring the operational side of the kitchen runs seamlessly. From ordering and supplier management to allergens, compliance, stock control and recruitment coordination, you'll play a pivotal role in keeping one of London's leading corporate hospitality kitchens operating at the highest standard. If you're an experienced Senior Sous Chef, Head Chef, Chef Manager or Kitchen Manager looking to use your operational expertise in a new way, we'd love to hear from you. What you'll be doing You'll be responsible for coordinating many of the operational processes that keep our kitchen running efficiently, including: Coordinating food and non-food ordering. Managing supplier relationships and resolving delivery queries. Coordinating weekly and monthly stocktakes. Maintaining allergen and ingredient documentation. Supporting food safety, Health & Safety and compliance processes. Preparing documentation for audits and maintaining accurate records. Managing the kitchen administration function, including reports, emails and operational documentation. Coordinating recruitment administration, interviews and onboarding. Liaising with suppliers, internal departments and our client to ensure a seamless operation. Identifying opportunities to improve systems, processes and efficiencies across the kitchen. What we're looking for We're looking for someone who understands how a professional kitchen operates and enjoys creating structure, organisation and consistency behind the scenes. Experience as a Senior Sous Chef, Head Chef, Kitchen Manager , Chef Manager or in a similar leadership role within a high-volume hospitality or contract catering environment. A strong understanding of ordering, purchasing, stock control, food safety and allergen management. Excellent organisational skills with exceptional attention to detail Strong communication skills and confidence building relationships with suppliers, clients and colleagues. Good IT skills, including Microsoft Outlook, Word and Excel. A proactive approach with the ability to manage multiple priorities and work independently. A passion for improving systems and helping teams work more effectively. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
26/07/2026
Full time
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Kitchen Operations Coordinator to join our team in London. Salary: £50,000 per annum Working pattern: Monday to Friday, 40 hours per week Location: Liverpool Street, London About the role: We're looking for an experienced hospitality professional to become the organisational backbone of our busy, high-performing kitchen. This isn't your typical administration role. As our Kitchen Operations Coordinator, you'll work alongside the Account Chef Director and Executive Chef, ensuring the operational side of the kitchen runs seamlessly. From ordering and supplier management to allergens, compliance, stock control and recruitment coordination, you'll play a pivotal role in keeping one of London's leading corporate hospitality kitchens operating at the highest standard. If you're an experienced Senior Sous Chef, Head Chef, Chef Manager or Kitchen Manager looking to use your operational expertise in a new way, we'd love to hear from you. What you'll be doing You'll be responsible for coordinating many of the operational processes that keep our kitchen running efficiently, including: Coordinating food and non-food ordering. Managing supplier relationships and resolving delivery queries. Coordinating weekly and monthly stocktakes. Maintaining allergen and ingredient documentation. Supporting food safety, Health & Safety and compliance processes. Preparing documentation for audits and maintaining accurate records. Managing the kitchen administration function, including reports, emails and operational documentation. Coordinating recruitment administration, interviews and onboarding. Liaising with suppliers, internal departments and our client to ensure a seamless operation. Identifying opportunities to improve systems, processes and efficiencies across the kitchen. What we're looking for We're looking for someone who understands how a professional kitchen operates and enjoys creating structure, organisation and consistency behind the scenes. Experience as a Senior Sous Chef, Head Chef, Kitchen Manager , Chef Manager or in a similar leadership role within a high-volume hospitality or contract catering environment. A strong understanding of ordering, purchasing, stock control, food safety and allergen management. Excellent organisational skills with exceptional attention to detail Strong communication skills and confidence building relationships with suppliers, clients and colleagues. Good IT skills, including Microsoft Outlook, Word and Excel. A proactive approach with the ability to manage multiple priorities and work independently. A passion for improving systems and helping teams work more effectively. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across WPS UK and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Lead day-to-day IT operations across WPS UK, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and GTD's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills, Knowledge & Experience: Proven experience in an IT Manager or senior IT operations / infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, projects, and service improvement activity. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
26/07/2026
Full time
Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across WPS UK and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Lead day-to-day IT operations across WPS UK, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and GTD's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills, Knowledge & Experience: Proven experience in an IT Manager or senior IT operations / infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, projects, and service improvement activity. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
The Deepings Practice is seeking a Surgical Operations and Development Lead to oversee the delivery, development and growth of our NHS and private surgical services. You will work with the Practice Manager and Clinical Lead GP to drive operational excellence across community surgical services and cataract pathways. You will lead the administration team, coordinate theatre activity, manage patient journeys and develop Welland Clinic Ltd's private healthcare offerings.
26/07/2026
Full time
The Deepings Practice is seeking a Surgical Operations and Development Lead to oversee the delivery, development and growth of our NHS and private surgical services. You will work with the Practice Manager and Clinical Lead GP to drive operational excellence across community surgical services and cataract pathways. You will lead the administration team, coordinate theatre activity, manage patient journeys and develop Welland Clinic Ltd's private healthcare offerings.
Surgical Operations and Development Lead An exciting opportunity has arisen to join The Deepings Practiceas our Surgical Services Manager, leading the operational delivery and futuredevelopment of our expanding NHS and private surgical services. Workingclosely with the Practice Manager and Clinical Lead GP, you will overseeCommunity Surgical Services, NHS Cataract Services and support the growth ofWelland Clinic Ltd. This varied role includes operational management, teamleadership, theatre coordination, patient pathway management, serviceimprovement, business development and ensuring an excellent patient experience. We arelooking for an organised, proactive and motivated leader with experiencemanaging operational or administrative services. Strong communication,leadership and problem-solving skills are essential, together with the abilityto manage competing priorities and use data to improve performance. Healthcareexperience is desirable but not essential. In return, weoffer NHS Pension (subject to eligibility), generous annual leave, on-siteparking, training and development opportunities, and the chance to play a keyrole in shaping innovative healthcare services. Main duties of the job TheSurgical Operations and Development Lead will play a key leadership role insupporting the delivery, development and growth of Deepings Surgical andWelland Clinic Ltd. The postholder will provide operational leadership for the Community Surgical Schemeand NHS Cataract Service, whilst working alongside the Clinical Lead GP,Practice Manager and wider team to establish and grow Welland Clinic Ltd. The rolecombines operational management, team leadership, theatre coordination, patientexperience oversight, business development, marketing support and serviceimprovement. Thesuccessful candidate will be expected to understand existing Deepings Surgicalpathways in detail and work alongside the CSS Administration Team to ensuresafe, efficient and high-quality delivery of services. To provideoperational leadership across Deepings Surgical and support the development ofWelland Clinic Ltd, ensuring high-quality patient care while helping expandboth NHS and private surgical services. About us TheDeepings Practice is a large and progressive GP practice serving over 24,000patients across Market Deeping and surrounding communities. Alongside our NHSGeneral Medical Services contract, we deliver a growing portfolio of specialistcommunity surgical services through Deepings Surgical, including CommunitySurgical Services and NHS Cataract Services. We are alsodeveloping Welland Clinic Ltd, an independent healthcare company establishedalongside the practice to deliver private surgical, diagnostic and specialisthealthcare services. We arecommitted to delivering high-quality, patient-centred care, innovation,education and service development. We are seeking an enthusiastic and motivatedindividual to help lead the next phase of growth across both our NHS andprivate surgical services. Job responsibilities Key Areas of Responsibility Operational Leadership A significant part of this role involves leading the day-to-dayoperational delivery of Community Surgical Services and NHS Cataract Services. You will oversee patient pathways from referral through to discharge,ensuring that services are delivered efficiently and that patients receive aseamless experience throughout their treatment journey. Working closely withclinical teams and administrative staff, you will identify opportunities to improve processes, reduce delays and maximise the utilisation of availablecapacity. You will monitor waiting lists, theatre utilisation, clinic activity andservice performance to ensure operational targets are achieved. Througheffective planning and coordination, you will support the efficient use ofresources whilst maintaining high standards of patient care. The post holder will work collaboratively with the Practice Manager andClinical Lead GP to implement service improvements and develop new pathwaysthat enhance both efficiency and patient outcomes. Team Leadership and Staff Management The role includes responsibility for the leadership and line managementof the Community Surgical Services Administration Team. You will provide day-to-day support, supervision and guidance to teammembers, ensuring that staff are equipped with the skills, knowledge andresources required to perform effectively. You will undertake regular one-to-one meetings, support staffdevelopment and contribute to recruitment, induction and training processes.Building a positive team culture will be an important aspect of the role,helping to ensure that staff feel supported, engaged and focused on deliveringexcellent patient care. The successful candidate will be expected to promote teamwork, encouragecontinuous improvement and support workforce planning to ensure services areappropriately resourced. Theatre Coordination and Service Delivery Working closely with consultants, surgeons, nursing staff andadministrative teams, you will play a central role in ensuring the smoothoperational running of theatre activity. You will coordinate theatre lists and support the efficient schedulingof procedures, helping to maximise capacity and reduce wasted appointments.Effective communication and organisation will be essential to ensure that allaspects of theatre activity are delivered safely and efficiently. You will act as a key point of contact for clinical teams, helping toresolve operational issues and ensuring that patients receive timely andeffective care throughout their treatment journey. The role also includes responsibility for monitoring stock managementprocesses and ensuring that resources required for service delivery areavailable when needed. Patient Experience and Quality Improvement Delivering an excellent patient experience is a key priority for bothDeepings Surgical and Welland Clinic Ltd. You will help ensure that patients receive a professional, efficient andcompassionate service from initial referral through to completion of treatment.You will support the implementation of patient feedback systems and use patientexperience data to identify opportunities for service improvement. The role involves monitoring patient satisfaction, analysing Friends andFamily Test responses, reviewing patient testimonials and supportinginitiatives designed to enhance the patient journey. By working closely with clinical and administrative teams, you will helpembed a culture of continuous quality improvement across all services. Welland Clinic Ltd Development An important aspect of this role will involve supporting the developmentand operational delivery of Welland Clinic Ltd. You will assist in establishing new private healthcare services andensuring that robust administrative processes are in place to support privatepatient activity. This includes coordinating private patient pathways,supporting service implementation and contributing to the development ofpatient information materials and communication processes. The successful candidate will work closely with senior leaders to helpidentify opportunities for growth and support the introduction of new servicesincluding surgical procedures, diagnostics and specialist healthcare services. You will contribute to the development of systems and processes thatensure private services are delivered efficiently, professionally and inaccordance with regulatory requirements. Marketing and Business Development As services continue to expand, the role will play an important part insupporting marketing and business development activities. You will help coordinate website content, patient communications andpromotional campaigns aimed at increasing awareness of available services.Working with internal and external stakeholders, you will support thedevelopment of marketing materials and patient information resources. The role also involves building and maintaining relationships with GPpractices, optometrists, consultants and other referrers to help supportservice growth and increase referral activity. You will contribute to business development projects, support thepreparation of business cases and identify opportunities for service expansion. Performance Monitoring and Reporting The post holder will be responsible for producing operational andperformance reports to support decision-making and service improvement. You will monitor key performance indicators, theatre utilisation,referral trends and activity levels, helping to identify opportunities to improve productivity and service delivery. Working alongside the Practice Manager and leadership team, you willsupport financial monitoring processes and contribute to service planningactivities. Strong analytical skills will be required to interpret performance dataand provide meaningful information that supports operational and strategicdecision-making. Governance, Compliance and Quality Assurance Maintaining high standards of governance and compliance is a keyrequirement of the role. You will support compliance with NHS contractual requirements, CQCstandards, information governance regulations and organisational policies. Therole includes supporting audits, quality improvement initiatives, incidentinvestigations and complaint management processes. You will help ensure that accurate records are maintained and thatservices operate in accordance with relevant legislation . click apply for full job details
26/07/2026
Full time
Surgical Operations and Development Lead An exciting opportunity has arisen to join The Deepings Practiceas our Surgical Services Manager, leading the operational delivery and futuredevelopment of our expanding NHS and private surgical services. Workingclosely with the Practice Manager and Clinical Lead GP, you will overseeCommunity Surgical Services, NHS Cataract Services and support the growth ofWelland Clinic Ltd. This varied role includes operational management, teamleadership, theatre coordination, patient pathway management, serviceimprovement, business development and ensuring an excellent patient experience. We arelooking for an organised, proactive and motivated leader with experiencemanaging operational or administrative services. Strong communication,leadership and problem-solving skills are essential, together with the abilityto manage competing priorities and use data to improve performance. Healthcareexperience is desirable but not essential. In return, weoffer NHS Pension (subject to eligibility), generous annual leave, on-siteparking, training and development opportunities, and the chance to play a keyrole in shaping innovative healthcare services. Main duties of the job TheSurgical Operations and Development Lead will play a key leadership role insupporting the delivery, development and growth of Deepings Surgical andWelland Clinic Ltd. The postholder will provide operational leadership for the Community Surgical Schemeand NHS Cataract Service, whilst working alongside the Clinical Lead GP,Practice Manager and wider team to establish and grow Welland Clinic Ltd. The rolecombines operational management, team leadership, theatre coordination, patientexperience oversight, business development, marketing support and serviceimprovement. Thesuccessful candidate will be expected to understand existing Deepings Surgicalpathways in detail and work alongside the CSS Administration Team to ensuresafe, efficient and high-quality delivery of services. To provideoperational leadership across Deepings Surgical and support the development ofWelland Clinic Ltd, ensuring high-quality patient care while helping expandboth NHS and private surgical services. About us TheDeepings Practice is a large and progressive GP practice serving over 24,000patients across Market Deeping and surrounding communities. Alongside our NHSGeneral Medical Services contract, we deliver a growing portfolio of specialistcommunity surgical services through Deepings Surgical, including CommunitySurgical Services and NHS Cataract Services. We are alsodeveloping Welland Clinic Ltd, an independent healthcare company establishedalongside the practice to deliver private surgical, diagnostic and specialisthealthcare services. We arecommitted to delivering high-quality, patient-centred care, innovation,education and service development. We are seeking an enthusiastic and motivatedindividual to help lead the next phase of growth across both our NHS andprivate surgical services. Job responsibilities Key Areas of Responsibility Operational Leadership A significant part of this role involves leading the day-to-dayoperational delivery of Community Surgical Services and NHS Cataract Services. You will oversee patient pathways from referral through to discharge,ensuring that services are delivered efficiently and that patients receive aseamless experience throughout their treatment journey. Working closely withclinical teams and administrative staff, you will identify opportunities to improve processes, reduce delays and maximise the utilisation of availablecapacity. You will monitor waiting lists, theatre utilisation, clinic activity andservice performance to ensure operational targets are achieved. Througheffective planning and coordination, you will support the efficient use ofresources whilst maintaining high standards of patient care. The post holder will work collaboratively with the Practice Manager andClinical Lead GP to implement service improvements and develop new pathwaysthat enhance both efficiency and patient outcomes. Team Leadership and Staff Management The role includes responsibility for the leadership and line managementof the Community Surgical Services Administration Team. You will provide day-to-day support, supervision and guidance to teammembers, ensuring that staff are equipped with the skills, knowledge andresources required to perform effectively. You will undertake regular one-to-one meetings, support staffdevelopment and contribute to recruitment, induction and training processes.Building a positive team culture will be an important aspect of the role,helping to ensure that staff feel supported, engaged and focused on deliveringexcellent patient care. The successful candidate will be expected to promote teamwork, encouragecontinuous improvement and support workforce planning to ensure services areappropriately resourced. Theatre Coordination and Service Delivery Working closely with consultants, surgeons, nursing staff andadministrative teams, you will play a central role in ensuring the smoothoperational running of theatre activity. You will coordinate theatre lists and support the efficient schedulingof procedures, helping to maximise capacity and reduce wasted appointments.Effective communication and organisation will be essential to ensure that allaspects of theatre activity are delivered safely and efficiently. You will act as a key point of contact for clinical teams, helping toresolve operational issues and ensuring that patients receive timely andeffective care throughout their treatment journey. The role also includes responsibility for monitoring stock managementprocesses and ensuring that resources required for service delivery areavailable when needed. Patient Experience and Quality Improvement Delivering an excellent patient experience is a key priority for bothDeepings Surgical and Welland Clinic Ltd. You will help ensure that patients receive a professional, efficient andcompassionate service from initial referral through to completion of treatment.You will support the implementation of patient feedback systems and use patientexperience data to identify opportunities for service improvement. The role involves monitoring patient satisfaction, analysing Friends andFamily Test responses, reviewing patient testimonials and supportinginitiatives designed to enhance the patient journey. By working closely with clinical and administrative teams, you will helpembed a culture of continuous quality improvement across all services. Welland Clinic Ltd Development An important aspect of this role will involve supporting the developmentand operational delivery of Welland Clinic Ltd. You will assist in establishing new private healthcare services andensuring that robust administrative processes are in place to support privatepatient activity. This includes coordinating private patient pathways,supporting service implementation and contributing to the development ofpatient information materials and communication processes. The successful candidate will work closely with senior leaders to helpidentify opportunities for growth and support the introduction of new servicesincluding surgical procedures, diagnostics and specialist healthcare services. You will contribute to the development of systems and processes thatensure private services are delivered efficiently, professionally and inaccordance with regulatory requirements. Marketing and Business Development As services continue to expand, the role will play an important part insupporting marketing and business development activities. You will help coordinate website content, patient communications andpromotional campaigns aimed at increasing awareness of available services.Working with internal and external stakeholders, you will support thedevelopment of marketing materials and patient information resources. The role also involves building and maintaining relationships with GPpractices, optometrists, consultants and other referrers to help supportservice growth and increase referral activity. You will contribute to business development projects, support thepreparation of business cases and identify opportunities for service expansion. Performance Monitoring and Reporting The post holder will be responsible for producing operational andperformance reports to support decision-making and service improvement. You will monitor key performance indicators, theatre utilisation,referral trends and activity levels, helping to identify opportunities to improve productivity and service delivery. Working alongside the Practice Manager and leadership team, you willsupport financial monitoring processes and contribute to service planningactivities. Strong analytical skills will be required to interpret performance dataand provide meaningful information that supports operational and strategicdecision-making. Governance, Compliance and Quality Assurance Maintaining high standards of governance and compliance is a keyrequirement of the role. You will support compliance with NHS contractual requirements, CQCstandards, information governance regulations and organisational policies. Therole includes supporting audits, quality improvement initiatives, incidentinvestigations and complaint management processes. You will help ensure that accurate records are maintained and thatservices operate in accordance with relevant legislation . click apply for full job details
Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
26/07/2026
Full time
Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
26/07/2026
Full time
Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
We are recruiting an administrator to join our team. The main responsibility of the scheduled care co ordinator is to identify and book patients for chronic disease reviews with the most appropriate clinician(s) in order to streamline their annual reviews and reduce the number of presentations to the practice for planned care. An understanding of the Quality Outcomes Framework (QOF) and SystmOne clinical system would be desirable, however full training will be provided. The role is part of the administration team striving to be a centre of excellence for patient care. Location: Brighton. Responsibilities Identify patients who have opted in or out of the scheduled care protocol. Use Mjog to identify patients who have responded to the recall message sent. Book patients with appropriate clinicians and timing, aiming to have their medication review completed by the end of the month of their birth. Respond to patient queries regarding long term condition checks, directing to clinicians where appropriate. Use AccuRx and SystmOne messaging as per the scheduled care protocol. Use ICE to raise blood forms as per the Long Term Condition Ardens template. Perform audit work where required. Liaise with the Operations Manager, Data Quality Manager and clinical leads where necessary. Experience Competent use of Microsoft Office packages (Word, Excel, Outlook) Ability to learn new computer systems quickly Ability to prioritise workload and meet deadlines Strong attention to detail and accuracy Ability to work independently and as part of a team Professional, approachable, and compassionate manner Reliable and flexible approach to work Ability to maintain confidentiality and discretion Calm under pressure and able to manage competing demands Ability to work within policies and procedures Willingness to undertake training and professional development Experience working in an administrative or office environment Experience handling confidential information Experience dealing with patients, clients, or members of the public Experience using SystmOne or similar systems Experience managing appointments, referrals, or waiting lists Commitment to improving patient experience and supporting healthcare teams Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
26/07/2026
Full time
We are recruiting an administrator to join our team. The main responsibility of the scheduled care co ordinator is to identify and book patients for chronic disease reviews with the most appropriate clinician(s) in order to streamline their annual reviews and reduce the number of presentations to the practice for planned care. An understanding of the Quality Outcomes Framework (QOF) and SystmOne clinical system would be desirable, however full training will be provided. The role is part of the administration team striving to be a centre of excellence for patient care. Location: Brighton. Responsibilities Identify patients who have opted in or out of the scheduled care protocol. Use Mjog to identify patients who have responded to the recall message sent. Book patients with appropriate clinicians and timing, aiming to have their medication review completed by the end of the month of their birth. Respond to patient queries regarding long term condition checks, directing to clinicians where appropriate. Use AccuRx and SystmOne messaging as per the scheduled care protocol. Use ICE to raise blood forms as per the Long Term Condition Ardens template. Perform audit work where required. Liaise with the Operations Manager, Data Quality Manager and clinical leads where necessary. Experience Competent use of Microsoft Office packages (Word, Excel, Outlook) Ability to learn new computer systems quickly Ability to prioritise workload and meet deadlines Strong attention to detail and accuracy Ability to work independently and as part of a team Professional, approachable, and compassionate manner Reliable and flexible approach to work Ability to maintain confidentiality and discretion Calm under pressure and able to manage competing demands Ability to work within policies and procedures Willingness to undertake training and professional development Experience working in an administrative or office environment Experience handling confidential information Experience dealing with patients, clients, or members of the public Experience using SystmOne or similar systems Experience managing appointments, referrals, or waiting lists Commitment to improving patient experience and supporting healthcare teams Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Overview In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple's global office networks. You will enable world class, 99.9% uptime network and internet access, and support Ripple's accelerated growth through new office network design and commissioning. We want a high impact individual contributor who defines Ripple's standard for global connectivity, and approaches networking from a lens of continuous improvement and an end user experience first mentality. This position blends high level planning with practical senior engineering to support a workforce spread around the world. Key Responsibilities Architectural Leadership: Define and maintain Ripple Office networking standards, promoting continuous improvement, agile scalability, and a world class end user experience. Act as the final technical point of contact for resolving any critical issues in the global network infrastructure. NetDevOps and Automation: Grow the next generation of network operations at Ripple by developing best practice utilization of automation, version control, and continuous integration/continuous deployment (CI/CD). Replace manual copy paste configurations with cloud managed deployment, reconciliation, and validation tooling. Security and Zero Trust: Collaborate with Information Security and other cross functional teams to drive the next generation of network security at Ripple, implementing Zero Trust Network Access (ZTNA). Develop a security and compliance posture that is world class, balancing user experience. Infrastructure Life Cycle: Manage multi million dollar global hardware through a full lifecycle of design, deployment, maintenance, and upgrades. Reliability Engineering: Own Ripple's 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and build advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross functional projects to meet international deliverables. Required Technical Expertise Expert level understanding of Arista EOS (CloudVision) and Aruba Central. Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent). Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass. Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability. Senior level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density. Proficiency in NetDevOps tooling such as Python, Ansible. Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high availability, multi site environment. Proficiency with SNMP based alerting and logging platforms (Auvix, Logicmonitor, etc). Expert knowledge of core protocols and standards such as BGP, BFD, STP, and 802.11ax/be wireless standards. Experience with network modernization practices like SD WAN and ZTNA. Experience with new office network design and installation. Benefits Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits covering physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy-work with your manager to take time off when you need it Industry leading parental leave policies and family planning benefits Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
26/07/2026
Full time
Overview In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple's global office networks. You will enable world class, 99.9% uptime network and internet access, and support Ripple's accelerated growth through new office network design and commissioning. We want a high impact individual contributor who defines Ripple's standard for global connectivity, and approaches networking from a lens of continuous improvement and an end user experience first mentality. This position blends high level planning with practical senior engineering to support a workforce spread around the world. Key Responsibilities Architectural Leadership: Define and maintain Ripple Office networking standards, promoting continuous improvement, agile scalability, and a world class end user experience. Act as the final technical point of contact for resolving any critical issues in the global network infrastructure. NetDevOps and Automation: Grow the next generation of network operations at Ripple by developing best practice utilization of automation, version control, and continuous integration/continuous deployment (CI/CD). Replace manual copy paste configurations with cloud managed deployment, reconciliation, and validation tooling. Security and Zero Trust: Collaborate with Information Security and other cross functional teams to drive the next generation of network security at Ripple, implementing Zero Trust Network Access (ZTNA). Develop a security and compliance posture that is world class, balancing user experience. Infrastructure Life Cycle: Manage multi million dollar global hardware through a full lifecycle of design, deployment, maintenance, and upgrades. Reliability Engineering: Own Ripple's 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and build advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross functional projects to meet international deliverables. Required Technical Expertise Expert level understanding of Arista EOS (CloudVision) and Aruba Central. Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent). Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass. Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability. Senior level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density. Proficiency in NetDevOps tooling such as Python, Ansible. Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high availability, multi site environment. Proficiency with SNMP based alerting and logging platforms (Auvix, Logicmonitor, etc). Expert knowledge of core protocols and standards such as BGP, BFD, STP, and 802.11ax/be wireless standards. Experience with network modernization practices like SD WAN and ZTNA. Experience with new office network design and installation. Benefits Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits covering physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy-work with your manager to take time off when you need it Industry leading parental leave policies and family planning benefits Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Job Description Posted Wednesday 15 July 2026 at 22:00 Expires Friday 31 July 2026 at 21:59 At Costa Coffee, we are what we craft. We're reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go - we've got you covered. Our teams make a difference. Whether that's working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a D365 Support Manager there's never been a better time to join. The D365 Support Manager will assist in the day-to-day support and maintenance of Microsoft D365 Finance and Operations, working closely with technology teams, business stakeholders, and our managed service partner. So, why Costa? We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP) A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10% The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure 50% discount in all Costa-owned stores, and 25% off in other participating stores Private medical cover thanks to our Private Healthcare scheme And that's not all. Explore even more of our perkshere: We're passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a D365 Support Manager about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll: Lead and support incident, problem, and event management for D365, escalating complex issues to senior team members or third-party providers. Provide first-line support for D365 users, resolving routine queries and requests, taking end to end ownership. Lead monitoring and maintaining activity for D365 environments, including standard troubleshooting, maintenance and reporting. Work closely with the Environment Manager to ensure all releases are fully scoped, tested and risks understood before deploying to production. Collaborate with Product Owners, Delivery Managers, and third-party developers to support new feature rollouts and system updates. Who you are It's your unique ingredients we're interested in: Good working knowledge of Microsoft Dynamics 365 Finance and Supply Chain Management - Procurement and Sources, Sales and Marketing, Production control, Master Planning, Product Information Management, System Administration, etc. Integrations developed on Azure services Sound understanding of ITIL support concepts
25/07/2026
Full time
Job Description Posted Wednesday 15 July 2026 at 22:00 Expires Friday 31 July 2026 at 21:59 At Costa Coffee, we are what we craft. We're reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go - we've got you covered. Our teams make a difference. Whether that's working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a D365 Support Manager there's never been a better time to join. The D365 Support Manager will assist in the day-to-day support and maintenance of Microsoft D365 Finance and Operations, working closely with technology teams, business stakeholders, and our managed service partner. So, why Costa? We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP) A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10% The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure 50% discount in all Costa-owned stores, and 25% off in other participating stores Private medical cover thanks to our Private Healthcare scheme And that's not all. Explore even more of our perkshere: We're passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a D365 Support Manager about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll: Lead and support incident, problem, and event management for D365, escalating complex issues to senior team members or third-party providers. Provide first-line support for D365 users, resolving routine queries and requests, taking end to end ownership. Lead monitoring and maintaining activity for D365 environments, including standard troubleshooting, maintenance and reporting. Work closely with the Environment Manager to ensure all releases are fully scoped, tested and risks understood before deploying to production. Collaborate with Product Owners, Delivery Managers, and third-party developers to support new feature rollouts and system updates. Who you are It's your unique ingredients we're interested in: Good working knowledge of Microsoft Dynamics 365 Finance and Supply Chain Management - Procurement and Sources, Sales and Marketing, Production control, Master Planning, Product Information Management, System Administration, etc. Integrations developed on Azure services Sound understanding of ITIL support concepts
Idex Consulting is working with a leading National IFA firm in Edinburgh who are looking to recruit an Senior IFA Administrator. Responsibilities Support the Financial Planner to deliver on agreed service levels and to manage the client advice journey by: Providing all necessary paperwork timeously for new and review planning meetings eg: core engagement documents, agendas, valuations, performance information, charges, expression of wish, trust forms and any other documents pertinent to remaining compliant with up-to-date legislation Adopting a good client-first culture and ensuring that every client interaction is a positive one Efficiently obtaining all necessary information about a client's existing products using Letters of Authority, preparing illustrations and submitting all new business including that of a more complex nature Monitoring all new and existing business transactions to completion whilst keeping the client/Planner regularly updated Processing all existing client transactions including regular and one-off withdrawals, top-ups, Bed & ISAs etc. Managing proposition changes, fund switches, rebalances not automatically carried out, POAs Trust Forms, phased income and any other transactions, as necessary Identifying clients due for review and following workflow to completion in line with Co process Ensuring all client records across various softwares (ie: iO, Papercloud, Moneyinfo, Truth) are set up and accurately maintained in line with inhouse processes and regulatory requirements Using iO as a task and workflow (including fee income) management system, setting up, completing and assigning tasks routinely to ensure a well-rounded and smooth client experience Supporting the operations and compliance functions by ensuring that all management information is accurate and readily accessible whether via iO or general Registers Supporting the Client Services Manager by ensuring that all defined processes are strictly adhered to within the team and by providing guidance and training to more junior members of staff Supporting the Client Services Manager by leading as a systems expert on iO, Moneyinfo and cashflow modelling software Supporting the Client Services Manager by deputising/stepping up in her absence to ensure smooth ongoing work and office management across the team Carrying out any other activities or ad hoc project duties for the team including progress towards full simplification and harmonisation Completing all mandatory learning within the deadlines and adhering to conduct rules at all times Working closely with paraplanning team to maximise the effectiveness of operating procedures Skills and experience Previous background working within a IFA or financial services organisation Good working knowledge of Intelligent Office (iO) and Excel Good knowledge of using Microsoft Office packages in particular Excel and Word Strong verbal and written communications skills Excellent interpersonal skills with individuals at all levels, internally and externally The ability to work on own initiative and also work as part of a team is desirable Benefits Group pension scheme Healthcare Death in service Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
25/07/2026
Full time
Idex Consulting is working with a leading National IFA firm in Edinburgh who are looking to recruit an Senior IFA Administrator. Responsibilities Support the Financial Planner to deliver on agreed service levels and to manage the client advice journey by: Providing all necessary paperwork timeously for new and review planning meetings eg: core engagement documents, agendas, valuations, performance information, charges, expression of wish, trust forms and any other documents pertinent to remaining compliant with up-to-date legislation Adopting a good client-first culture and ensuring that every client interaction is a positive one Efficiently obtaining all necessary information about a client's existing products using Letters of Authority, preparing illustrations and submitting all new business including that of a more complex nature Monitoring all new and existing business transactions to completion whilst keeping the client/Planner regularly updated Processing all existing client transactions including regular and one-off withdrawals, top-ups, Bed & ISAs etc. Managing proposition changes, fund switches, rebalances not automatically carried out, POAs Trust Forms, phased income and any other transactions, as necessary Identifying clients due for review and following workflow to completion in line with Co process Ensuring all client records across various softwares (ie: iO, Papercloud, Moneyinfo, Truth) are set up and accurately maintained in line with inhouse processes and regulatory requirements Using iO as a task and workflow (including fee income) management system, setting up, completing and assigning tasks routinely to ensure a well-rounded and smooth client experience Supporting the operations and compliance functions by ensuring that all management information is accurate and readily accessible whether via iO or general Registers Supporting the Client Services Manager by ensuring that all defined processes are strictly adhered to within the team and by providing guidance and training to more junior members of staff Supporting the Client Services Manager by leading as a systems expert on iO, Moneyinfo and cashflow modelling software Supporting the Client Services Manager by deputising/stepping up in her absence to ensure smooth ongoing work and office management across the team Carrying out any other activities or ad hoc project duties for the team including progress towards full simplification and harmonisation Completing all mandatory learning within the deadlines and adhering to conduct rules at all times Working closely with paraplanning team to maximise the effectiveness of operating procedures Skills and experience Previous background working within a IFA or financial services organisation Good working knowledge of Intelligent Office (iO) and Excel Good knowledge of using Microsoft Office packages in particular Excel and Word Strong verbal and written communications skills Excellent interpersonal skills with individuals at all levels, internally and externally The ability to work on own initiative and also work as part of a team is desirable Benefits Group pension scheme Healthcare Death in service Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
HSBC is one of the largest banking and financial services organisations in the world, operating in 64 countries and territories. We aim to support businesses, economies and help people realise their ambitions. We are currently seeking a professional to join our team as a Common Depository Vault Assistant. This role requires you to be in the office for all five working days. Issuer Services Operations (ISV Ops) is part of the broader Client Operations organisation within GBM. ISV Ops supports Issuer Services, GB and CMB lending and bond origination, and is accountable for Corporate Trust Operations, Loan Agency Operations and Loan Administration. Responsibilities Ensure all new issuances into the ICSDs the Global Notes are created and held to meet our regulatory requirements around Common Depository. Creation and authentication of Global Notes. Complete daily activities around the management of the Common Depository Vault and ensure that the Vault is maintained to a high level of accuracy. Review processes to identify areas of improvement relating to automation, risk reduction or control enhancements, and drive these changes through to implementation. Complete daily controls and trackers to ensure all activities are recorded and actions completed. Establish and maintain operational relationships with peer group client contacts and London CSMs/TMs to ensure strong and efficient processes and open, honest dialogue. Provide operational support to the Common Depository, New Issues, Rate Fix teams in the Global Service Centre in Kolkata. Assist with testing in UAT environment in relation to system enhancements. Manage ad hoc projects, working with stakeholders, managing action points and ensuring timely delivery. Support the Vault Manager in managing any internal or external audit and providing the necessary samples requested by stakeholders. Qualifications Experience in a Corporate Trust environment is an advantage. Prior settlements experience in either ICSDs or settlements is an advantage. Knowledge of capital markets products and financial services processes is desirable. Strong communication and client service skills required to build and enhance client relationships. Ability to multi task and manage frequently changing priorities. Previous experience with CASS regulatory requirements would be beneficial. Ability to work accurately and effectively with minimum supervision. Ability to work effectively as part of a team supporting colleagues where required. Benefits As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Equity and Diversity We are dedicated to creating diverse and inclusive workplaces - no matter gender, ethnicity, disability, religion, sexual orientation or age. We are a Disability Confident Leader and offer an interview to people with disabilities, long-term conditions or neurodivergent candidates who meet the minimum criteria for the role. Contact For any assistance with accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
25/07/2026
Full time
HSBC is one of the largest banking and financial services organisations in the world, operating in 64 countries and territories. We aim to support businesses, economies and help people realise their ambitions. We are currently seeking a professional to join our team as a Common Depository Vault Assistant. This role requires you to be in the office for all five working days. Issuer Services Operations (ISV Ops) is part of the broader Client Operations organisation within GBM. ISV Ops supports Issuer Services, GB and CMB lending and bond origination, and is accountable for Corporate Trust Operations, Loan Agency Operations and Loan Administration. Responsibilities Ensure all new issuances into the ICSDs the Global Notes are created and held to meet our regulatory requirements around Common Depository. Creation and authentication of Global Notes. Complete daily activities around the management of the Common Depository Vault and ensure that the Vault is maintained to a high level of accuracy. Review processes to identify areas of improvement relating to automation, risk reduction or control enhancements, and drive these changes through to implementation. Complete daily controls and trackers to ensure all activities are recorded and actions completed. Establish and maintain operational relationships with peer group client contacts and London CSMs/TMs to ensure strong and efficient processes and open, honest dialogue. Provide operational support to the Common Depository, New Issues, Rate Fix teams in the Global Service Centre in Kolkata. Assist with testing in UAT environment in relation to system enhancements. Manage ad hoc projects, working with stakeholders, managing action points and ensuring timely delivery. Support the Vault Manager in managing any internal or external audit and providing the necessary samples requested by stakeholders. Qualifications Experience in a Corporate Trust environment is an advantage. Prior settlements experience in either ICSDs or settlements is an advantage. Knowledge of capital markets products and financial services processes is desirable. Strong communication and client service skills required to build and enhance client relationships. Ability to multi task and manage frequently changing priorities. Previous experience with CASS regulatory requirements would be beneficial. Ability to work accurately and effectively with minimum supervision. Ability to work effectively as part of a team supporting colleagues where required. Benefits As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Equity and Diversity We are dedicated to creating diverse and inclusive workplaces - no matter gender, ethnicity, disability, religion, sexual orientation or age. We are a Disability Confident Leader and offer an interview to people with disabilities, long-term conditions or neurodivergent candidates who meet the minimum criteria for the role. Contact For any assistance with accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
Kitchen Administrator - EICC - Nourish - Part Time £18,000 + excellent benefits including healthcare, wellbeing support, annual leave plus bank holidays, life assurance, meals on duty, and more. Overview: Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage. ROLE PURPOSE The Kitchen Administrator plays a vital role in supporting the smooth and efficient operation of the Nourish kitchen at the EICC. This position is responsible for managing administrative processes, maintaining accurate records, supporting procurement and stock control activities, processing invoices, coordinating supplier communications, and ensuring compliance documentation is up to date. The successful candidate will be highly organised, detail-oriented, and capable of working in a fast-paced hospitality environment while supporting chefs, kitchen managers, suppliers, and the wider operations team. KEY RESPONSIBILITIES Administration & Record Management Maintain accurate kitchen administration records, filing systems, and documentation. Ensure all kitchen compliance paperwork is completed, filed, and stored appropriately. Manage digital and paper-based records in line with company procedures. Prepare reports, spreadsheets, and administrative documents as required. Procurement & Purchasing Support Assist with the placement and management of food, beverage, and non-food orders. Liaise with suppliers regarding deliveries, shortages, pricing, and product queries. Maintain purchasing records and update supplier information as required. Support the kitchen management team with inventory and stock reporting. Invoice Processing & Financial Administration Verify delivery notes against purchase orders and invoices. Process supplier invoices accurately and within agreed timescales. Assist with budget tracking and cost reporting. Investigate and resolve discrepancies with suppliers and internal departments. Stock & Inventory Administration Support stock-taking activities and maintain inventory records. Monitor stock movement documentation and ensure accurate data entry. Produce stock and purchasing reports for management review. Assist in identifying variances and supporting corrective actions. Compliance & Food Safety Maintain records relating to HACCP, food safety, health and safety, and allergen management. Ensure compliance documentation is complete, accurate, and audit-ready. Support internal and external audits by preparing required documentation. Monitor certification and training records for kitchen team members. Communication & Team Support Act as a key administrative point of contact for the kitchen department. Coordinate communication between kitchen teams, suppliers, and other venue departments. Support scheduling of meetings, training sessions, and administrative tasks. Provide general administrative assistance to the Executive Chef and management team. PERSON SPECIFICATION Highly organised and methodical. Proactive and self-motivated Reliable and dependable. Positive and collaborative team player. Flexible and adaptable to changing operational demands. Professional approach with excellent customer service skills. What you'll get in return Competitive salary with bonus and full company benefits Annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included
25/07/2026
Full time
Kitchen Administrator - EICC - Nourish - Part Time £18,000 + excellent benefits including healthcare, wellbeing support, annual leave plus bank holidays, life assurance, meals on duty, and more. Overview: Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage. ROLE PURPOSE The Kitchen Administrator plays a vital role in supporting the smooth and efficient operation of the Nourish kitchen at the EICC. This position is responsible for managing administrative processes, maintaining accurate records, supporting procurement and stock control activities, processing invoices, coordinating supplier communications, and ensuring compliance documentation is up to date. The successful candidate will be highly organised, detail-oriented, and capable of working in a fast-paced hospitality environment while supporting chefs, kitchen managers, suppliers, and the wider operations team. KEY RESPONSIBILITIES Administration & Record Management Maintain accurate kitchen administration records, filing systems, and documentation. Ensure all kitchen compliance paperwork is completed, filed, and stored appropriately. Manage digital and paper-based records in line with company procedures. Prepare reports, spreadsheets, and administrative documents as required. Procurement & Purchasing Support Assist with the placement and management of food, beverage, and non-food orders. Liaise with suppliers regarding deliveries, shortages, pricing, and product queries. Maintain purchasing records and update supplier information as required. Support the kitchen management team with inventory and stock reporting. Invoice Processing & Financial Administration Verify delivery notes against purchase orders and invoices. Process supplier invoices accurately and within agreed timescales. Assist with budget tracking and cost reporting. Investigate and resolve discrepancies with suppliers and internal departments. Stock & Inventory Administration Support stock-taking activities and maintain inventory records. Monitor stock movement documentation and ensure accurate data entry. Produce stock and purchasing reports for management review. Assist in identifying variances and supporting corrective actions. Compliance & Food Safety Maintain records relating to HACCP, food safety, health and safety, and allergen management. Ensure compliance documentation is complete, accurate, and audit-ready. Support internal and external audits by preparing required documentation. Monitor certification and training records for kitchen team members. Communication & Team Support Act as a key administrative point of contact for the kitchen department. Coordinate communication between kitchen teams, suppliers, and other venue departments. Support scheduling of meetings, training sessions, and administrative tasks. Provide general administrative assistance to the Executive Chef and management team. PERSON SPECIFICATION Highly organised and methodical. Proactive and self-motivated Reliable and dependable. Positive and collaborative team player. Flexible and adaptable to changing operational demands. Professional approach with excellent customer service skills. What you'll get in return Competitive salary with bonus and full company benefits Annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included
Location: UK - hybrid role with regular travel to both our Oxford and Exeter sites Type: Full-time, permanent (occasional out-of-hours / weekend work required for scheduled network upgrades) About the Role Deciphex is growing fast, we're looking for a Systems Administrator to join the team, take real ownership of day-to-day IT operations across both locations, and help us move from constantly firefighting to getting ahead of the curve. You'll be responsible for maintaining and optimising our IT infrastructure, resolving ServiceDesk tickets, and ensuring seamless technical support for employees and partners across both sites. You'll work closely with our IT team in Ireland and report into a manager who's genuinely looking to develop people as the team grows. What You'll Be Doing Systems Administration & Infrastructure Management Maintain IT infrastructure (servers, networks, communication systems, endpoints) and ensure optimal performance Install, maintain and configure hardware and software systems according to company policies Perform routine maintenance, inspection and testing of network and server systems Maintain and configure Information Security software, managing incidents alongside the Incident Management team Manage equipment logistics, including incoming/outgoing shipments and asset register maintenance Work with the accounts team to stock technical equipment and accessories as required Identify process improvements to reduce recurring IT requests and enhance system efficiency Assign and monitor tickets, ensuring appropriate prioritisation and escalation Work with the IT Operations Specialist to rationalise costs and maintain cost-effectiveness across IT services Build best practices and standards to enhance ServiceDesk excellence and user satisfaction Support network upgrades and infrastructure changes - sometimes carried out over weekends to minimise downtime User Support & Collaboration Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners Onboard and offboard staff members, ensuring proper setup and removal of access rights Configure devices and train new staff members during onboarding Offer advice, coaching and technical training to associates on effective use of IT resources Liaise and collaborate with core teams to support overall business goals Maintain excellent relationships with vendors and third-party service providers Compliance, Governance & Continuous Improvement Maintain and enforce IT policies and procedures in line with regulatory, quality and information security standards (e.g., ISO 27001) Proactively identify opportunities for improvement across systems administration and support functions Ensure all activities align with company policies, IT governance and security best practices What We're Looking For Education & Professional Background Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field 3+ years of professional IT experience in systems administration or IT operations Proven experience managing enterprise LAN/WAN networks and infrastructure Skilled in administration of Office 365 and/or Google Workspace platforms Experience with NAS storage systems, routers, firewalls and VPN configuration Experience with Cisco/Meraki networking Knowledge of routing, VLANs and network infrastructure (training will be provided) Experience in an ISO 27001-certified environment is highly desirable Technical Competencies Proficient in configuration, troubleshooting and maintenance of hardware and software systems Familiarity with ITSM tools, ticketing systems and performance reporting Strong understanding of IT policies, SLA development and incident management processes Experience managing Google Workspace Enterprise or equivalent systems is a distinct advantage Interpersonal & Leadership Skills Excellent communication skills (written and verbal), able to translate technical issues for non-technical audiences Proven organisational, analytical and problem-solving abilities Confident, collaborative and able to lead by example Strong time management and prioritisation in a fast-paced, sometimes ambiguous environment End-user focused with a commitment to excellent internal customer service Willing and able to travel to both Oxford and Exeter as required Willing to work occasional weekends for planned network upgrades Why Join Us Across the IT team, you'll have real autonomy, we hire people we trust to get on with the job, not people we watch over. Things break, and when they do, you're the one who fixes them; that's how you learn fastest. There's no blame culture here, just a team that backs each other and genuinely enjoys solving the puzzle. If you love fixing things and want a role with variety, ownership and a clear path to grow, we'd like to hear from you. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. What are the benefits of working with Diagnexia? Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment. A chance to work on exciting,challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
25/07/2026
Full time
Location: UK - hybrid role with regular travel to both our Oxford and Exeter sites Type: Full-time, permanent (occasional out-of-hours / weekend work required for scheduled network upgrades) About the Role Deciphex is growing fast, we're looking for a Systems Administrator to join the team, take real ownership of day-to-day IT operations across both locations, and help us move from constantly firefighting to getting ahead of the curve. You'll be responsible for maintaining and optimising our IT infrastructure, resolving ServiceDesk tickets, and ensuring seamless technical support for employees and partners across both sites. You'll work closely with our IT team in Ireland and report into a manager who's genuinely looking to develop people as the team grows. What You'll Be Doing Systems Administration & Infrastructure Management Maintain IT infrastructure (servers, networks, communication systems, endpoints) and ensure optimal performance Install, maintain and configure hardware and software systems according to company policies Perform routine maintenance, inspection and testing of network and server systems Maintain and configure Information Security software, managing incidents alongside the Incident Management team Manage equipment logistics, including incoming/outgoing shipments and asset register maintenance Work with the accounts team to stock technical equipment and accessories as required Identify process improvements to reduce recurring IT requests and enhance system efficiency Assign and monitor tickets, ensuring appropriate prioritisation and escalation Work with the IT Operations Specialist to rationalise costs and maintain cost-effectiveness across IT services Build best practices and standards to enhance ServiceDesk excellence and user satisfaction Support network upgrades and infrastructure changes - sometimes carried out over weekends to minimise downtime User Support & Collaboration Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners Onboard and offboard staff members, ensuring proper setup and removal of access rights Configure devices and train new staff members during onboarding Offer advice, coaching and technical training to associates on effective use of IT resources Liaise and collaborate with core teams to support overall business goals Maintain excellent relationships with vendors and third-party service providers Compliance, Governance & Continuous Improvement Maintain and enforce IT policies and procedures in line with regulatory, quality and information security standards (e.g., ISO 27001) Proactively identify opportunities for improvement across systems administration and support functions Ensure all activities align with company policies, IT governance and security best practices What We're Looking For Education & Professional Background Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field 3+ years of professional IT experience in systems administration or IT operations Proven experience managing enterprise LAN/WAN networks and infrastructure Skilled in administration of Office 365 and/or Google Workspace platforms Experience with NAS storage systems, routers, firewalls and VPN configuration Experience with Cisco/Meraki networking Knowledge of routing, VLANs and network infrastructure (training will be provided) Experience in an ISO 27001-certified environment is highly desirable Technical Competencies Proficient in configuration, troubleshooting and maintenance of hardware and software systems Familiarity with ITSM tools, ticketing systems and performance reporting Strong understanding of IT policies, SLA development and incident management processes Experience managing Google Workspace Enterprise or equivalent systems is a distinct advantage Interpersonal & Leadership Skills Excellent communication skills (written and verbal), able to translate technical issues for non-technical audiences Proven organisational, analytical and problem-solving abilities Confident, collaborative and able to lead by example Strong time management and prioritisation in a fast-paced, sometimes ambiguous environment End-user focused with a commitment to excellent internal customer service Willing and able to travel to both Oxford and Exeter as required Willing to work occasional weekends for planned network upgrades Why Join Us Across the IT team, you'll have real autonomy, we hire people we trust to get on with the job, not people we watch over. Things break, and when they do, you're the one who fixes them; that's how you learn fastest. There's no blame culture here, just a team that backs each other and genuinely enjoys solving the puzzle. If you love fixing things and want a role with variety, ownership and a clear path to grow, we'd like to hear from you. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. What are the benefits of working with Diagnexia? Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment. A chance to work on exciting,challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Kitchen Operations Coordinator to join our team in London. Salary: £50,000 per annum Working pattern: Monday to Friday, 40 hours per week Location: Liverpool Street, London About the role: We're looking for an experienced hospitality professional to become the organisational backbone of our busy, high-performing kitchen. This isn't your typical administration role. As our Kitchen Operations Coordinator, you'll work alongside the Account Chef Director and Executive Chef, ensuring the operational side of the kitchen runs seamlessly. From ordering and supplier management to allergens, compliance, stock control and recruitment coordination, you'll play a pivotal role in keeping one of London's leading corporate hospitality kitchens operating at the highest standard. If you're an experienced Senior Sous Chef, Head Chef, Chef Manager or Kitchen Manager looking to use your operational expertise in a new way, we'd love to hear from you. What you'll be doing You'll be responsible for coordinating many of the operational processes that keep our kitchen running efficiently, including: Coordinating food and non-food ordering. Managing supplier relationships and resolving delivery queries. Coordinating weekly and monthly stocktakes. Maintaining allergen and ingredient documentation. Supporting food safety, Health & Safety and compliance processes. Preparing documentation for audits and maintaining accurate records. Managing the kitchen administration function, including reports, emails and operational documentation. Coordinating recruitment administration, interviews and onboarding. Liaising with suppliers, internal departments and our client to ensure a seamless operation. Identifying opportunities to improve systems, processes and efficiencies across the kitchen. What we're looking for We're looking for someone who understands how a professional kitchen operates and enjoys creating structure, organisation and consistency behind the scenes. Experience as a Senior Sous Chef, Head Chef, Kitchen Manager , Chef Manager or in a similar leadership role within a high-volume hospitality or contract catering environment. A strong understanding of ordering, purchasing, stock control, food safety and allergen management. Excellent organisational skills with exceptional attention to detail Strong communication skills and confidence building relationships with suppliers, clients and colleagues. Good IT skills, including Microsoft Outlook, Word and Excel. A proactive approach with the ability to manage multiple priorities and work independently. A passion for improving systems and helping teams work more effectively. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
25/07/2026
Full time
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Kitchen Operations Coordinator to join our team in London. Salary: £50,000 per annum Working pattern: Monday to Friday, 40 hours per week Location: Liverpool Street, London About the role: We're looking for an experienced hospitality professional to become the organisational backbone of our busy, high-performing kitchen. This isn't your typical administration role. As our Kitchen Operations Coordinator, you'll work alongside the Account Chef Director and Executive Chef, ensuring the operational side of the kitchen runs seamlessly. From ordering and supplier management to allergens, compliance, stock control and recruitment coordination, you'll play a pivotal role in keeping one of London's leading corporate hospitality kitchens operating at the highest standard. If you're an experienced Senior Sous Chef, Head Chef, Chef Manager or Kitchen Manager looking to use your operational expertise in a new way, we'd love to hear from you. What you'll be doing You'll be responsible for coordinating many of the operational processes that keep our kitchen running efficiently, including: Coordinating food and non-food ordering. Managing supplier relationships and resolving delivery queries. Coordinating weekly and monthly stocktakes. Maintaining allergen and ingredient documentation. Supporting food safety, Health & Safety and compliance processes. Preparing documentation for audits and maintaining accurate records. Managing the kitchen administration function, including reports, emails and operational documentation. Coordinating recruitment administration, interviews and onboarding. Liaising with suppliers, internal departments and our client to ensure a seamless operation. Identifying opportunities to improve systems, processes and efficiencies across the kitchen. What we're looking for We're looking for someone who understands how a professional kitchen operates and enjoys creating structure, organisation and consistency behind the scenes. Experience as a Senior Sous Chef, Head Chef, Kitchen Manager , Chef Manager or in a similar leadership role within a high-volume hospitality or contract catering environment. A strong understanding of ordering, purchasing, stock control, food safety and allergen management. Excellent organisational skills with exceptional attention to detail Strong communication skills and confidence building relationships with suppliers, clients and colleagues. Good IT skills, including Microsoft Outlook, Word and Excel. A proactive approach with the ability to manage multiple priorities and work independently. A passion for improving systems and helping teams work more effectively. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Sr. Cloud Platform Engineer Location: India/ Belfast Contract: Permanent, Full Time Hours: 40 Hours per week Reporting to: Lead - Cloud Infrastructure About Funds-Axis Funds-Axis' Mission is to be routinely identified as a leading trusted provider of global funds technology to the Investment Management industry. Our Vision is to transform the industry approach to investment compliance, risk, and regulatory reporting by offering a highly efficient and secure, multi-modular technology platform backed up by highest levels of expert regulatory support and service. Our clients are leading global asset managers, administrators, and depositary banks. This market is growing strongly, reflecting increasing regulatory demands and the need for technology solutions. Our Core Values and company Culture revolves around Innovation through Collaboration, Expertise, Pride in our Excellence of Service, Trust, and Integrity. As a result of continued growth, we are actively recruiting an ambitious, sociable, intelligent Product Owners with initiative, a strong work ethic, excellent communication skills and analytical skills. Basic Qualifications 7+ years of hands on experience in cloud infrastructure, DevOps, or platform engineering, with exposure to live production environments. Practical end to end experience across planning, implementation, deployment, monitoring, and operational support. Experience designing, building, and supporting secure, scalable, and reliable AWS based solutions in production. Hands on experience with infrastructure as code, automation, and CI/CD processes in enterprise or product environments. Experience working with containerised applications and supporting deployments across non production and production environments. Good understanding of networking, security, identity and access management, backup and recovery, and operational best practices in cloud environments. Practical experience in AWS cost management, including identifying optimisation opportunities, improving resource utilisation, and supporting cost conscious infrastructure decisions. A practical and collaborative approach, with willingness to contribute to planning, implementation, troubleshooting, continuous improvement, and cost optimisation activities. Roles and Responsibilities Contribute to the planning, design, implementation, and ongoing support of cloud infrastructure and DevOps solutions. Build, maintain, and improve secure, scalable, and reliable AWS platforms that support business critical applications. Implement and support CI/CD pipelines to enable consistent, efficient, and reliable software delivery. Work with engineering, architecture, security, and support teams to help ensure solutions are practical, supportable, and production ready. Support infrastructure as code, configuration management, and automation initiatives to improve consistency and reduce manual effort. Monitor platform health, troubleshoot issues, and assist with incident resolution and root cause analysis for production environments. Help implement logging, alerting, and observability capabilities to improve reliability, visibility, and operational response. Support cloud security, patching, backup, recovery, and access control activities in line with operational standards. Assist with environment planning, performance tuning, and cost optimisation across cloud services and workloads. Analyse AWS usage and spending patterns help identify cost saving opportunities, and support implementation of cost management best practices such as rightsizing, scheduling, tagging, and resource optimisation. Take a hands on approach to delivery, working across planning and implementation while contributing to continuous platform improvement. Key Skills Required Hands on experience with AWS services across compute, networking, storage, security, monitoring, and platform operations, such as EC2, ECS, EKS, VPC, IAM, CloudWatch, Systems Manager, RDS, and S3. Practical experience with Infrastructure as Code using Terraform, including reusable modules and environment configuration. Experience with CI/CD tooling and deployment automation using platforms such as Azure DevOps, Jenkins, GitHub Actions, Circle CI or similar tools. Experience with containerisation and orchestration using Docker and Kubernetes. Scripting and automation skills using PowerShell, Bash, Python, or similar languages. Knowledge of monitoring, logging, alerting, and observability tools to support operational reliability and troubleshooting. Understanding of cloud security, secrets management, patching, access control, and operational governance. Experience with AWS cost management and optimisation, including cost analysis, resource rightsizing, tagging practices, usage reporting, and identifying opportunities to improve cost efficiency. Familiarity with AWS cost and billing tools such as Cost Explorer, Budgets, tagging strategies, and FinOps oriented cost governance practices. Working knowledge of relational databases such as PostgreSQL and MySQL, with experience supporting performance tuning and performance improvements in production environments. Strong problem solving skills and a practical approach to troubleshooting infrastructure, deployment, and cost efficiency issues. Desired Skills Exposure to Sumo Logic to support log analysis, operational visibility, issue investigation, and service reliability. Awareness of AI deployment within infrastructure environments, including scalable platform provisioning, model hosting considerations, automation, and operational readiness. Certifications Certifications required AWS Certified Solutions Architect - Associate or Professional Good to have Terraform Associate. Kubernetes, DevOps, or cloud security certifications. Additional AWS certifications in DevOps, Security, or Advanced Networking. Why Choose Us? In return for your commitment, we offer a strong remuneration package and significant opportunities to grow and develop as our business expands, including: 33 days' vacation leave per annum (prorated if starting during the leave year). This includes all bank holidays/statutory days. 5% employer contribution pension Healthcare and life insurance Progressive maternity and paternity pay Work with a great team Travel opportunities Work with leading international finance companies First class training package Excellent career progression opportunities Free, secure city centre parking onsite Apply If you feel you have the necessary skills and experience to be successful in this role, email your details to today, forwarding an up to date copy of your CV for consideration in the first instance.
25/07/2026
Full time
Sr. Cloud Platform Engineer Location: India/ Belfast Contract: Permanent, Full Time Hours: 40 Hours per week Reporting to: Lead - Cloud Infrastructure About Funds-Axis Funds-Axis' Mission is to be routinely identified as a leading trusted provider of global funds technology to the Investment Management industry. Our Vision is to transform the industry approach to investment compliance, risk, and regulatory reporting by offering a highly efficient and secure, multi-modular technology platform backed up by highest levels of expert regulatory support and service. Our clients are leading global asset managers, administrators, and depositary banks. This market is growing strongly, reflecting increasing regulatory demands and the need for technology solutions. Our Core Values and company Culture revolves around Innovation through Collaboration, Expertise, Pride in our Excellence of Service, Trust, and Integrity. As a result of continued growth, we are actively recruiting an ambitious, sociable, intelligent Product Owners with initiative, a strong work ethic, excellent communication skills and analytical skills. Basic Qualifications 7+ years of hands on experience in cloud infrastructure, DevOps, or platform engineering, with exposure to live production environments. Practical end to end experience across planning, implementation, deployment, monitoring, and operational support. Experience designing, building, and supporting secure, scalable, and reliable AWS based solutions in production. Hands on experience with infrastructure as code, automation, and CI/CD processes in enterprise or product environments. Experience working with containerised applications and supporting deployments across non production and production environments. Good understanding of networking, security, identity and access management, backup and recovery, and operational best practices in cloud environments. Practical experience in AWS cost management, including identifying optimisation opportunities, improving resource utilisation, and supporting cost conscious infrastructure decisions. A practical and collaborative approach, with willingness to contribute to planning, implementation, troubleshooting, continuous improvement, and cost optimisation activities. Roles and Responsibilities Contribute to the planning, design, implementation, and ongoing support of cloud infrastructure and DevOps solutions. Build, maintain, and improve secure, scalable, and reliable AWS platforms that support business critical applications. Implement and support CI/CD pipelines to enable consistent, efficient, and reliable software delivery. Work with engineering, architecture, security, and support teams to help ensure solutions are practical, supportable, and production ready. Support infrastructure as code, configuration management, and automation initiatives to improve consistency and reduce manual effort. Monitor platform health, troubleshoot issues, and assist with incident resolution and root cause analysis for production environments. Help implement logging, alerting, and observability capabilities to improve reliability, visibility, and operational response. Support cloud security, patching, backup, recovery, and access control activities in line with operational standards. Assist with environment planning, performance tuning, and cost optimisation across cloud services and workloads. Analyse AWS usage and spending patterns help identify cost saving opportunities, and support implementation of cost management best practices such as rightsizing, scheduling, tagging, and resource optimisation. Take a hands on approach to delivery, working across planning and implementation while contributing to continuous platform improvement. Key Skills Required Hands on experience with AWS services across compute, networking, storage, security, monitoring, and platform operations, such as EC2, ECS, EKS, VPC, IAM, CloudWatch, Systems Manager, RDS, and S3. Practical experience with Infrastructure as Code using Terraform, including reusable modules and environment configuration. Experience with CI/CD tooling and deployment automation using platforms such as Azure DevOps, Jenkins, GitHub Actions, Circle CI or similar tools. Experience with containerisation and orchestration using Docker and Kubernetes. Scripting and automation skills using PowerShell, Bash, Python, or similar languages. Knowledge of monitoring, logging, alerting, and observability tools to support operational reliability and troubleshooting. Understanding of cloud security, secrets management, patching, access control, and operational governance. Experience with AWS cost management and optimisation, including cost analysis, resource rightsizing, tagging practices, usage reporting, and identifying opportunities to improve cost efficiency. Familiarity with AWS cost and billing tools such as Cost Explorer, Budgets, tagging strategies, and FinOps oriented cost governance practices. Working knowledge of relational databases such as PostgreSQL and MySQL, with experience supporting performance tuning and performance improvements in production environments. Strong problem solving skills and a practical approach to troubleshooting infrastructure, deployment, and cost efficiency issues. Desired Skills Exposure to Sumo Logic to support log analysis, operational visibility, issue investigation, and service reliability. Awareness of AI deployment within infrastructure environments, including scalable platform provisioning, model hosting considerations, automation, and operational readiness. Certifications Certifications required AWS Certified Solutions Architect - Associate or Professional Good to have Terraform Associate. Kubernetes, DevOps, or cloud security certifications. Additional AWS certifications in DevOps, Security, or Advanced Networking. Why Choose Us? In return for your commitment, we offer a strong remuneration package and significant opportunities to grow and develop as our business expands, including: 33 days' vacation leave per annum (prorated if starting during the leave year). This includes all bank holidays/statutory days. 5% employer contribution pension Healthcare and life insurance Progressive maternity and paternity pay Work with a great team Travel opportunities Work with leading international finance companies First class training package Excellent career progression opportunities Free, secure city centre parking onsite Apply If you feel you have the necessary skills and experience to be successful in this role, email your details to today, forwarding an up to date copy of your CV for consideration in the first instance.
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
25/07/2026
Full time
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintainingthe stability, security, and continuous improvement of customer environments acrosscloud, infrastructure, and modern workplace services. What You Will Do As a Microsoft 365 Specialist (Modern Workplace), you willspecialisein Microsoft 365 and endpoint managementservices. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable, and well governed.You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide second-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross-platform issues. What You Will Have Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL-aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi-customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software is our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
24/07/2026
Full time
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintainingthe stability, security, and continuous improvement of customer environments acrosscloud, infrastructure, and modern workplace services. What You Will Do As a Microsoft 365 Specialist (Modern Workplace), you willspecialisein Microsoft 365 and endpoint managementservices. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable, and well governed.You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide second-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross-platform issues. What You Will Have Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL-aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi-customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software is our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Strategy & Planning Analyst, Technology, Engineering & InfrastructureSkip to main contentWe and third parties use cookies and similar technologies on this website to improve your online experience, analyse our traffic and provide you with personalized information. By clicking "I accept" below or continuing to browse this website, you consent to the use of cookies and similar technologies. Find out more about the use of cookies and similar technologies, and how to manage your cookie settings. & Planning Analyst, Technology, Engineering & Infrastructure page is loaded Strategy & Planning Analyst, Technology, Engineering & InfrastructureApplylocations: Henley-on-Thames, Oxfordshiretime type: Full timeposted on: Posted Todayjob requisition id: R-14161As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.# Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your Role: The TEI Strategy & Planning Analyst will play a pivotal role in supporting the Strategy, Operations & Execution Director/CAO of TEI by coordinating strategic planning, communications, work management, employee engagement, budget and reporting across the TEI organization. This position will act as a trusted advisor and partner to the TEI leadership team, ensuring the efficient operation and execution of key initiatives and internal projects. Additionally, the role will drive the creation and implementation of a skills framework, talent strategy and overall skills development plan, enabling the successful execution of organizational objectives as well as building and retaining a pipeline of top talent for TEI. What you will be doing: Strategic Planning • Strategy, Operations & Execution Director/CAO of TEI to develop and implement strategic plans.• Monitor industry trends and provide insights to inform strategic decisions.• Facilitate strategic planning sessions and ensure alignment across the organization.• To measure and communicate progress of strategic initiatives to all levels of the organization as well as leadership stakeholders and partners Marketing & Communications • Develop and implement persona-based communication strategies across the organization.• Work with the TEI leaders to prepare presentations, reports, and other communication materials for the team.• Develops communications via multiple channels/media, including content for the intranet sites, town halls, key leadership and org-wide meetings, posts, newsletters, etc.• Collaborate with Corporate Communications, to oversee the development and execution of communication plans and content that articulate TEI's vision, strategy and initiatives. Reporting and Analytics • Work with the TEI leadership team to develop and track OKRs and KPIs for the organization aligned to overall Invesco/Tech & Ops strategy and goals.• Utilize TEI operational and financial data to provide actionable insights and recommendations.• Ensure timely and accurate reporting to support decision-making processes. Leadership Support • Provide administrative and operational support to the Strategy, Operations & Execution Director/CAO of TEI and Head of TEI where required• Coordinate and manage leadership team meetings, including agenda setting and follow-up actions• Assist in the development and execution of special projects and initiatives.• Collaborate with TEI leaders and across functional teams to identify roadblocks, solve complex problems and assist in developing solutions to ensure execution of key technology strategic initiatives Training and Development • Promote a strong learning culture to empower high-performing teams and leaders• Help organize and participate in learning and adoption accelerator events, such as Hackathons, workshops, and knowledge sharing forums.• Develops and executes a well-defined talent strategy to retain, assess, and develop talent (presently and in the future)• Help expand and enable comprehensive role-based learning pathways to cover roles and skills, address skill gaps, enable workforce planning, improve performance, and create incentives and rewards• Champion Agile ways of working and support culture of continuous learning, development and empowerment What you will bring: Proven years related work experience Demonstrated success and experience in executing initiatives and strategies Proven experience working in a collaborative environment and building strong relationships at all levels of the organization Proven ability with verbal and written communications - with specific skill in creating and presenting presentations and other materials that "translate" technical information/solutions into easily understandable information Structured, detailed approach to work and disciplined time management skills A bachelor's degree in business, communications, technology or related field of study or equivalent years of direct work experience A strategic mindset Self-motivated team player who thrives in a collaborative environment Excellent verbal and written communication skills Open minded, flexible, and willing to listen for other people's opinions Organizational skills and detail orientation Ability to properly influence others through discussion, collaboration and facts Ability to make fact-based decisions Ability to react positively under pressure to meet tight deadlines Must have a strong sense of urgency and the ability to effectively prioritize and multi-task assorted tasks daily. Disability Confident Scheme : Applicants who opt in to the Disability Confident Scheme and meet the 'minimum criteria' for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme.The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time.To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at confirming your wish to opt-in, alongside your contact details and the title of the role you wish to apply for.The salary range for this position in Atlanta, GA is $80,000 - $90,000 year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location# Full Time / Part Time Full time# Worker Type Employee# Job Exempt (Yes / No) Yes # Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in the role's advertised office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development.If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies: Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory: This position may fall in-scope of one or multiple regimes/directives.
24/07/2026
Full time
Strategy & Planning Analyst, Technology, Engineering & InfrastructureSkip to main contentWe and third parties use cookies and similar technologies on this website to improve your online experience, analyse our traffic and provide you with personalized information. By clicking "I accept" below or continuing to browse this website, you consent to the use of cookies and similar technologies. Find out more about the use of cookies and similar technologies, and how to manage your cookie settings. & Planning Analyst, Technology, Engineering & Infrastructure page is loaded Strategy & Planning Analyst, Technology, Engineering & InfrastructureApplylocations: Henley-on-Thames, Oxfordshiretime type: Full timeposted on: Posted Todayjob requisition id: R-14161As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.# Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your Role: The TEI Strategy & Planning Analyst will play a pivotal role in supporting the Strategy, Operations & Execution Director/CAO of TEI by coordinating strategic planning, communications, work management, employee engagement, budget and reporting across the TEI organization. This position will act as a trusted advisor and partner to the TEI leadership team, ensuring the efficient operation and execution of key initiatives and internal projects. Additionally, the role will drive the creation and implementation of a skills framework, talent strategy and overall skills development plan, enabling the successful execution of organizational objectives as well as building and retaining a pipeline of top talent for TEI. What you will be doing: Strategic Planning • Strategy, Operations & Execution Director/CAO of TEI to develop and implement strategic plans.• Monitor industry trends and provide insights to inform strategic decisions.• Facilitate strategic planning sessions and ensure alignment across the organization.• To measure and communicate progress of strategic initiatives to all levels of the organization as well as leadership stakeholders and partners Marketing & Communications • Develop and implement persona-based communication strategies across the organization.• Work with the TEI leaders to prepare presentations, reports, and other communication materials for the team.• Develops communications via multiple channels/media, including content for the intranet sites, town halls, key leadership and org-wide meetings, posts, newsletters, etc.• Collaborate with Corporate Communications, to oversee the development and execution of communication plans and content that articulate TEI's vision, strategy and initiatives. Reporting and Analytics • Work with the TEI leadership team to develop and track OKRs and KPIs for the organization aligned to overall Invesco/Tech & Ops strategy and goals.• Utilize TEI operational and financial data to provide actionable insights and recommendations.• Ensure timely and accurate reporting to support decision-making processes. Leadership Support • Provide administrative and operational support to the Strategy, Operations & Execution Director/CAO of TEI and Head of TEI where required• Coordinate and manage leadership team meetings, including agenda setting and follow-up actions• Assist in the development and execution of special projects and initiatives.• Collaborate with TEI leaders and across functional teams to identify roadblocks, solve complex problems and assist in developing solutions to ensure execution of key technology strategic initiatives Training and Development • Promote a strong learning culture to empower high-performing teams and leaders• Help organize and participate in learning and adoption accelerator events, such as Hackathons, workshops, and knowledge sharing forums.• Develops and executes a well-defined talent strategy to retain, assess, and develop talent (presently and in the future)• Help expand and enable comprehensive role-based learning pathways to cover roles and skills, address skill gaps, enable workforce planning, improve performance, and create incentives and rewards• Champion Agile ways of working and support culture of continuous learning, development and empowerment What you will bring: Proven years related work experience Demonstrated success and experience in executing initiatives and strategies Proven experience working in a collaborative environment and building strong relationships at all levels of the organization Proven ability with verbal and written communications - with specific skill in creating and presenting presentations and other materials that "translate" technical information/solutions into easily understandable information Structured, detailed approach to work and disciplined time management skills A bachelor's degree in business, communications, technology or related field of study or equivalent years of direct work experience A strategic mindset Self-motivated team player who thrives in a collaborative environment Excellent verbal and written communication skills Open minded, flexible, and willing to listen for other people's opinions Organizational skills and detail orientation Ability to properly influence others through discussion, collaboration and facts Ability to make fact-based decisions Ability to react positively under pressure to meet tight deadlines Must have a strong sense of urgency and the ability to effectively prioritize and multi-task assorted tasks daily. Disability Confident Scheme : Applicants who opt in to the Disability Confident Scheme and meet the 'minimum criteria' for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme.The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time.To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at confirming your wish to opt-in, alongside your contact details and the title of the role you wish to apply for.The salary range for this position in Atlanta, GA is $80,000 - $90,000 year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location# Full Time / Part Time Full time# Worker Type Employee# Job Exempt (Yes / No) Yes # Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in the role's advertised office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development.If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies: Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory: This position may fall in-scope of one or multiple regimes/directives.