IT Advisor

• Are you passionate about customer service?
• Do you thrive in a busy working environment, always looking for the next challenge?
• Do you like variety in your work?

At Manchester Metropolitan University, we're looking for a committed, enthusiastic individual with solid technical and customer service skills to join our Hardware & Logistics team within the Directorate of IT & Digital.

IT & Digital is central to delivering the University's core goals and the experience MMU offers to both professional colleagues and students. We are committed to developing and maintaining flexible, serviceable, and scalable services that reflect the changing needs of our growing University.

Working within Hardware & Logistics, you will be the face of IT & Digital at the University. Our Face to Face service is often a new staff member's first interaction with IT, and the value of a good first impression cannot be understated. Hardware & Logistics also deliver change projects across the University, including office moves, commissioning new IT labs, and upgrading existing IT within teaching spaces. We are also an integral part of capital (new build) projects and other major University projects.

This is a fast paced, supportive environment where you will have the opportunity to make a significant difference to the daily teaching and learning experience of our staff and students. If you have a keen eye for detail, a passion for learning about new technologies, and a dedication to first class customer service, we look forward to hearing from you.

Please note this role is fully on site and is not a hybrid post.

• Refer to the Job Description and Candidate Pack provided below for a full list of requirements and benefits.
• Please submit your CV and covering letter, specifically outlining how you meet the role requirements via our online portal.
• For an informal conversation about the role, please contact Cara Cartwright on

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.