Manchester Metropolitan University

Manchester Metropolitan University is seeking a committed, enthusiastic individual to join our Hardware & Logistics team within the Directorate of IT & Digital. This on-site role focuses on delivering excellent customer service and supporting hardware and logistics across the University. You will be the face of IT & Digital for staff and students, contributing to projects such as office moves, IT lab upgrades, and teaching space improvements.

Are you passionate about customer service? Do you thrive in a busy working environment, always looking for the next challenge? Do you like variety in your work? At Manchester Metropolitan University, we're looking for a committed, enthusiastic individual with solid technical and customer service skills to join our Hardware & Logistics team within the Directorate of IT & Digital. About the Department IT & Digital is central to delivering the University's core goals and the experience MMU offers to both professional colleagues and students. We are committed to developing and maintaining flexible, serviceable, and scalable services that reflect the changing needs of our growing University. About the Team Working within Hardware & Logistics, you will be the face of IT & Digital at the University. Our Face to Face service is often a new staff member's first interaction with IT, and the value of a good first impression cannot be understated. Hardware & Logistics also deliver change projects across the University, including office moves, commissioning new IT labs, and upgrading existing IT within teaching spaces. We are also an integral part of capital (new build) projects and other major University projects. This is a fast paced, supportive environment where you will have the opportunity to make a significant difference to the daily teaching and learning experience of our staff and students. If you have a keen eye for detail, a passion for learning about new technologies, and a dedication to first class customer service, we look forward to hearing from you. Please note this role is fully on site and is not a hybrid post. Application & Assessment Refer to the Job Description and Candidate Pack provided below for a full list of requirements and benefits. Please submit your CV and covering letter, specifically outlining how you meet the role requirements via our online portal. For an informal conversation about the role, please contact Cara Cartwright on Further information Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

Manchester Metropolitan University is seeking an enthusiastic Hospitality Operations Co-ordinator to deliver hospitality across our city-centre campus, coordinating events from conferences to ceremonies. You will supervise teams, manage bookings and ensure high standards of customer service and safety. The role requires flexibility, including evenings and weekends, and a proactive, team oriented approach. We offer generous benefits, development opportunities, and a supportive working environment

About the Role Manchester Metropolitan University is seeking an enthusiastic, customer-focused and highly organised Hospitality Operations Co-ordinator to help deliver exceptional hospitality experiences across our vibrant city-centre campus. Reporting to the Hospitality & Events Duty Manager, you will play a key role in coordinating and delivering a diverse range of hospitality services, including conferences, VIP events, corporate meetings, university ceremonies and special functions. This is a hands on operational role where no two days are the same. You'll lead from the front, ensuring every event is delivered to the highest standards while providing excellent customer service, supervising hospitality teams, managing resources and contributing to the continued success and growth of our hospitality operation. What You'll Be Doing As Hospitality Operations Co-ordinator, you will: Coordinate and deliver hospitality services for meetings, conferences, ceremonies and events across the University. Act as the on site operational lead, ensuring smooth and professional event delivery. Supervise hospitality staff and provide day to day leadership, coaching and support. Manage hospitality bookings through our online booking system. Work closely with chefs, managers and event organisers to ensure all customer requirements are met. Drive sales through effective upselling and promotion of hospitality products and services. Create staff rotas and allocate resources to meet operational needs. Monitor stock, ordering, wastage and operational costs. Ensure compliance with food safety, allergen management, health and safety and university procedures. Gather customer feedback and identify opportunities for service improvement. Support recruitment, onboarding and training of hospitality team members. What We're Looking For We're looking for someone who thrives in a fast paced hospitality environment and enjoys leading teams to deliver outstanding customer experiences. You will have: Essential Experience supervising staff within a customer facing environment. Strong customer service and communication skills. Experience working in a busy hospitality, catering or events setting. The ability to lead by example and motivate a diverse team. Good organisational skills and the ability to manage multiple priorities. Knowledge of food hygiene, health and safety practices and service standards. A proactive, flexible and positive approach to work. A Level 3 Food Hygiene Certificate, or willingness to obtain one within three months. Willingness to work flexibly, including evenings and weekends when required. A commitment to delivering excellent customer service and promoting equality, diversity and inclusion. Desirable Experience using hospitality booking systems, EPOS tills or stock management systems. Experience driving revenue through upselling and promotional activity. Customer care training. Manual handling training. A supervisory or management qualification within hospitality, catering or a related discipline. Why Join Manchester Metropolitan University? At Manchester Met, we are committed to creating an inclusive and supportive environment where colleagues can thrive and make a real impact. We offer: A generous annual leave entitlement. Excellent pension scheme. Professional development and training opportunities. A supportive and collaborative working environment. Access to a range of staff benefits and wellbeing initiatives. The opportunity to be part of one of the UK's leading modern universities. Additional Information This role requires flexibility to support hospitality and events operations, including occasional evening and weekend working. You may also be required to work across different Manchester Metropolitan University locations. If you are passionate about hospitality, enjoy leading teams and take pride in delivering exceptional customer experiences, we'd love to hear from you. To Apply Please submit your CV and covering letter. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

Are you passionate about empowering students to succeed in their careers? We're seeking a Placement Engagement Co ordinator to join our team. In this role, you'll inspire students to get experience while they study, develop and deliver innovative skills development sessions, and collaborate with Careers and Employability Service (CES) colleagues to enhance student success. Placements and Internships give students the opportunity to gain skills specific to their subject or industry of choice as well as the employability skills required for real life work. It also increases their knowledge of an industry or sector, allowing them to make better informed decisions about future career choices. The Careers and Employability Service puts students at the centre of an agile, impactful service. Our Placement Engagement Coordinators play a key role in inspiring students to engage with and succeed in securing experiential learning opportunities that build confidence, skills, and employability. We work across disciplines, focusing on students' development needs, and deliver innovative, digital first and in person preparation programmes. About the Role As a Placement Engagement Coordinator, you'll deliver tailored, needs based support to students across disciplines. You'll design and deliver digital first and in person workshops, events, and resources that meet students where they are developmentally. You'll work closely with colleagues and employer partners to create inclusive, high quality opportunities and help students build confidence and skills through experiential learning - from placements and internships to volunteering and Rise projects. You will work from campus, flexibly for at least three days per week. About You We're looking for proactive, creative individuals who thrive in a dynamic environment and can adapt to changing priorities, taking a data led approach to planning and delivery. You'll have excellent communication skills and the ability to inspire and engage students through workshops, events, and one to one guidance. You'll be confident using digital tools, adaptable to changing priorities, and passionate about helping students succeed. Strong networking and collaboration skills are essential to work effectively with colleagues and employer partners. Qualifications Excellent communication skills and the ability to communicate information clearly and professionally to a diverse range of recipients, both orally and in writing. The ability to make presentations and conduct group workshops. Strong networking, negotiating and interpersonal skills to build effective working relationships with internal and external stakeholders. Proven experience demonstrating excellent organisational and administrative skills. An ability to gain a full understanding of the services provided and customer needs to provide accurate help and assistance to customers and actively improve and/or promote services to existing and potential customers. Further information Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, including those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

Position: AI Engineer (KTP Associate) Based at: The Real Birth Company, Manchester Salary: Up to £40,740 The role An exciting opportunity has become available for a graduate to work full time on a 2-year Knowledge Transfer Partnership (KTP) to develop enhanced data-driven capabilities within a digital maternity health platform, improving how personalised information is generated and used to support preparation, learning, outcomes, and service improvement across maternity care settings. Employed and supported by an academic team from the University, you will be based at The Real Birth Company's premises in Manchester. Qualifications Hold, or be about to obtain, an honours degree (2.1 or 1st) or master's degree in Computer Science, Data Science, Artificial Intelligence, or a related discipline (or equivalent qualification). Application Requirements Programming languages (Python, PHP, MySQL, etc) and API development (RESTful, GraphQL, etc) Deep Learning approaches (Multi-Layer Perceptrons, Recurrent Neural Networks, etc) AI Model Training and Deployment Natural Language Processing and Large Language Models Responsible, Ethical, and Explainable AI (SHAP values or LIME) Cloud and offline data storage solutions and the capability to create robust, efficient data architectures Full lifecycle Data pipeline management Data and information visualisation and User Interface design Commitment to excellence with independent and collaborative problem-solving skills Able to communicate complex technical information to non-experts and engage with stakeholders Multilingual Industry experience in Data Science projects, Project Management, and Regulatory Approvals Knowledge/interest in the healthcare and/or maternity sector Benefits £2,000 per year to spend on personal training Opportunity to register on a higher degree at a reduced cost Opportunity of a permanent position with the company: 70% of host companies make a permanent job offer to their Associate at the end of the project

The Real Birth Company in Manchester is seeking an AI Engineer on a Knowledge Transfer Partnership (KTP) to build data-driven capabilities for a maternity health platform. You will be embedded with academic support from a University team and work on enhancing personalised information generation for care outcomes. You will develop ML models, NLP features, and robust data architectures while communicating complex results to non-experts and stakeholders.