Quality Technician

Our Water Quality and Environment team has an opportunity for you to join as a Quality Technician. In your new role you will be responsible for assuring public health by carrying out planned and unplanned water sampling activity at customer properties to achieve the highest standard of water quality.

Excellent customer service is essential as you will be responding to and helping resolve issues raised by customers or members of the public. Problem solving, general issues and navigating through other departments within Severn Trent is key. The role requires detailed knowledge of water quality standards, sites and sampling points to identify issues which can then be escalated and used to manage any water quality problems using various techniques.

The role is accredited to ISO17025, which requires stringent quality control checks and accurate record keeping. Therefore, attention to detail and accuracy is a must.

You will start from home and then complete your scheduled route to drop your samples off at your designated base.

• Undertake on site analysis and sampling of drinking water and associated samples from water treatment works, service reservoirs, routine customer calls and other sampling points as required using aseptic techniques.
• Have an awareness of the environment and the impact on the representative nature of samples taken and how this may affect what the company is measured on (e.g. CRI).
• Complete on site assessments of our internal plumbing to identify filters/softeners and other factors which may affect the samples with the ability to make onsite decisions about next steps; you will be COSSH trained to prevent or reduce the exposure to substances that are hazardous to people's health.
• Exercise judgment and balance on the tools you use for these activities and the risk & impact of activities to our customers, the general public, and road traffic users and ensure compliance with our statutory, regulatory and company standards at all times.

• Comfortable completing dynamic risk assessments and proactively putting in place suitable controls to ensure work can be conducted safely.
• Current UK driving licence and experience driving commercial vehicles.
• Experience working in the outside environment, weather, livestock and excellent communication skills.
• Comfortable with some lone working while being part of a team.

The position is permanent, comprising 37 hours per week working Monday to Friday from 0700 to 1500, except Friday from 0700 to 1430. The role will require standby and weekend work within a structured rota and will be based at Shelton, Shrewsbury, SY3 8BJ.

• 25 days holiday plus bank holidays, with the ability to buy/sell up to 5 days per year.
• Annual bonus scheme based on company performance.
• Leading pension scheme - double your contribution up to 15% when you contribute 7.5%.
• Sharesave - chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our 'Academy'.
• Electric vehicle scheme and retail offers.
• Family friendly policies.
• Two volunteering days per year.

We welcome people from all walks of life and celebrate individuality.

Before you apply, you'll need an updated copy of your CV, and about five minutes to spare.