Digital & Customer Experience Analyst - Drive Digital Improvements

Severn Trent Water, based in Coventry, is seeking a Digital & Customer Experience Analyst to improve customer interactions and processes. You will collaborate with various teams to gather requirements, map processes, and deliver technology solutions.

Essential skills include business analysis, stakeholder management, and experience in Agile methodologies. The role supports a hybrid work environment and offers several employee benefits, promoting a positive and inclusive workplace culture.