Technical Incident Manager-Control Centre-DV Cleared-£650

Technical Incident Managers, Operational Analysts, 24x7 Operations (DV Cleared) required by our government clientLocation: Milton Keynes, Bucks(commutable from Northampton, Bedford, Luton

Working in a DV Cleared (Developed Vetting environment-candidates must hold current DV Clearance (or eligible)

Paying c.£600 to £650 a day

Shift Pattern: 24x7 rota (12-hour shifts)

Operational Leaders and Operational Analysts (OCC) required who thrive in fast-paced, high-pressure environments

This is not a traditional technical role. Instead, you'll act as the central point of command, maintaining a Real Time operational picture across cyber, network, service, and physical domains while enabling confident, informed decision-making

Ideal Background

Major Incident Manager with technical exposure

Senior SOC/NOC Analyst stepping into leadership

Service Operations or Control Room Lead

Nice to Have

Experience with ServiceNow or similar tools

Exposure to major incident environments

Knowledge in cyber, network, or infrastructure domains

You will be an operational commander with the technical awareness to ask the right questions and control the room.

Maintain a live, end-to-end operational view across multiple domains

Perform initial triage of alerts and structure incidents clearly

Coordinate across SOC, NOC, infrastructure, and security teams

Control escalation, prioritisation, and response activitiesSupport and initiate incident management processes

Maintain accurate logs, dashboards, and handovers

Identify patterns, anomalies, and emerging risks

Core Capabilities

Strong operational leadership and coordination skills (approx. 60%)

Solid technical awareness and triage capability (approx. 40%)

Experience working in 24x7 operational or control room environments

Knowledge of SOC/NOC workflows and incident lifecyclesAbility to interpret alerts, logs, dashboards, and monitoring tools

Understanding of incident severity, impact, and prioritisation

Calm under pressure and decisive with incomplete information

Structured thinker who can turn chaos into clear actions

Strong situational awareness across complex environmentsClear, confident communicator

What This Role Is NOTNot a deep engineering or hands-on resolver role

Not purely coordination without technical awareness

Please apply on line to discuss further

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