Business Development Manager - Mortgages

Brand: HSBC

Area of Interest: Branch and Retail Banking

Location: Derby, GB, DE1 2AE

Work style: Hybrid Worker

Date: 20 May 2026

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Business Development Manager - Mortgages.

Our 2026 award-winning team are seeking someone who shares similar drive, service excellence and a can do attitude in their day-to day activity. You'll identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved. You'll cover Derbyshire, Staffordshire, Telford, Walsall, Wolverhampton & Dudley & a small number of firms in North Wales, so an ability to commute effectively within these areas daily is essential. These areas may change subject due to business needs. You'll bring confidence and creative flair, paired with an unrivalled passion for service excellence and a commitment to delivering standout client experiences.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you'll:

• Build deep, long term relationships with a portfolio of mortgage intermediaries across your territory, using face to face meetings, phone and digital channels
• Use MI and performance data to spot opportunities quickly, grow business and increase market share at firm and regional level
• Develop trusted partnerships across all levels within intermediary firms (from administrators and brokers through to Sales Managers and Managing Directors)
• Partner with the Corporate Account Team and intermediary networks to deliver campaigns and targeted activity, including presentations at network events and online
• Collaborate with internal stakeholders to continuously improve the proposition, deliver a consistently strong intermediary experience, and maintain robust risk and conduct controls (including monitoring sales/credit quality KPIs and TPMI (Third Party Mortgage Intermediaries) requirements)

To be successful in this role you should meet the following requirements:

• Must have experience either as a telephone or field based Business Development Manager in the mortgage market, or in a closely related role
• Must hold a deep passion for service excellence. Will bring energy and drive to go above and beyond to deliver outstanding outcomes for our clients
• Proven ability to identify and convert new business opportunities, influencing stakeholders and negotiating effectively
• Strong analytical capability, using MI and data to set and deliver strategic business performance goals
• Confident communicator with excellent written and verbal skills, experience in presenting to small and medium sized groups preferable
• Self starter who works well independently and collaboratively, with a track record of building effective networks and enabling cross team success
• Based in, or close to the coverage areas mentioned with a full driving licence and willingness to travel (including twice monthly regional team meetings, e.g., Sheffield/Birmingham), alongside a strong customer service mindset, sustained performance record, and sound understanding of financial services regulation and compliance

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk: