Job Reference: 000426
Salary: £35,000-£38,000 (Pro-Rata)
Job Closing Date: 02/09/2024
Department: Business Systems
Location: Birmingham Hippodrome
Employment Type: Permanent
Hours Per Week: 30 - 37.5
Interview / Assessment Centre Date(s) w/c: 09/09/2024
Job Description
Working as a part of the Business Systems team, alongside the Information and Sales team, this role will be responsible for maintaining and developing our ticket sales system, Tessitura and its affiliated programs.
You will proactively identify areas for improvement and introduce innovations, factoring in customer needs, external approaches, data analytics and industry best practices.
You will implement and provide joined-up business intelligence to our senior leadership team and Heads of Department to support decision-making to maximise performance revenue.
The role undertakes Tessitura ticketing and data driven projects to push the business forward, delivering improvements and innovation to take Birmingham Hippodrome back to being viewed as a leader within our industry.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experience.
Employee Benefits • 6 weeks holiday plus 8 Bank Holidays. • Contributory pension scheme. • Discounted public transport pass. • Discounted car parking. • Discounted gym membership. • Show ticket offers. • Personal Growth Fund. • Enhanced company sick pay. • Free life assurance. • Free Critical Health insurance. • Discounted private health cover. • Enhanced maternity/adoption/paternity pay. • Free flu jab. • Cycle to Work scheme. • Electric car scheme. • Employee Assistance Programme.
This role benefits from hybrid working.
Aug 15, 2024
Full time
Job Reference: 000426
Salary: £35,000-£38,000 (Pro-Rata)
Job Closing Date: 02/09/2024
Department: Business Systems
Location: Birmingham Hippodrome
Employment Type: Permanent
Hours Per Week: 30 - 37.5
Interview / Assessment Centre Date(s) w/c: 09/09/2024
Job Description
Working as a part of the Business Systems team, alongside the Information and Sales team, this role will be responsible for maintaining and developing our ticket sales system, Tessitura and its affiliated programs.
You will proactively identify areas for improvement and introduce innovations, factoring in customer needs, external approaches, data analytics and industry best practices.
You will implement and provide joined-up business intelligence to our senior leadership team and Heads of Department to support decision-making to maximise performance revenue.
The role undertakes Tessitura ticketing and data driven projects to push the business forward, delivering improvements and innovation to take Birmingham Hippodrome back to being viewed as a leader within our industry.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experience.
Employee Benefits • 6 weeks holiday plus 8 Bank Holidays. • Contributory pension scheme. • Discounted public transport pass. • Discounted car parking. • Discounted gym membership. • Show ticket offers. • Personal Growth Fund. • Enhanced company sick pay. • Free life assurance. • Free Critical Health insurance. • Discounted private health cover. • Enhanced maternity/adoption/paternity pay. • Free flu jab. • Cycle to Work scheme. • Electric car scheme. • Employee Assistance Programme.
This role benefits from hybrid working.
Head of Project Delivery and Governance
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Head of Projects Delivery and Governance will lead the projects and programme function, providing strategic direction and leadership to the team managing the technical change programme and project portfolio, ensuring projects are prioritised, adequately resourced, successfully delivered on time and providing excellent VFM whilst being respectful of project governance. A crucial part of this role will be preparing and presenting any business cases and overseeing all IG and FOI requests making sure that they are responded to in a timely manner in accordance with guidelines.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldProjects@starfishsearch.com or on 07756292779
Jul 08, 2024
Full time
Head of Project Delivery and Governance
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Head of Projects Delivery and Governance will lead the projects and programme function, providing strategic direction and leadership to the team managing the technical change programme and project portfolio, ensuring projects are prioritised, adequately resourced, successfully delivered on time and providing excellent VFM whilst being respectful of project governance. A crucial part of this role will be preparing and presenting any business cases and overseeing all IG and FOI requests making sure that they are responded to in a timely manner in accordance with guidelines.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldProjects@starfishsearch.com or on 07756292779
Head of Operations and Architecture
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
The Head of Operations and Architecture, will lead the technology operations and architecture function, providing strategic direction and leadership to the team, ensuring that the infrastructure whether cloud based or on-prem is fit for purpose and delivers the required business outcomes allowing the Digital Services and the council to run effectively. You will spearhead the need for technology changes for the service to deliver better outcomes whether that be replacing the network and infrastructure stack, or introducing AI automation, and critically you will also be responsible for devising and improving the overall technical architecture as the council moves to a digital first strategy.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldOperations@starfishsearch.com or on 07756292779
Jul 08, 2024
Full time
Head of Operations and Architecture
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
The Head of Operations and Architecture, will lead the technology operations and architecture function, providing strategic direction and leadership to the team, ensuring that the infrastructure whether cloud based or on-prem is fit for purpose and delivers the required business outcomes allowing the Digital Services and the council to run effectively. You will spearhead the need for technology changes for the service to deliver better outcomes whether that be replacing the network and infrastructure stack, or introducing AI automation, and critically you will also be responsible for devising and improving the overall technical architecture as the council moves to a digital first strategy.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldOperations@starfishsearch.com or on 07756292779
Commercial Manager
London Borough of Enfield £52,503 to £66,600
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Reporting into the Head of Operations and Architecture you will manage the contract portfolio currently worth over £10m and includes over 100 contracts throughout their entire lifecycle ensuring VFM and ideally negotiate added value from all contracts. The Commercial Manager will manage the relationships with all 3rd party suppliers and will personally take the lead and be visible on all high risk, high value contracts. Whilst making sure that performance and delivery of these contracts is paramount, you must also be in control of and be respectful of all compliance requirements, taking any corrective action as needed, developing the contracts register for future planning of renewals.
INFORMATION
For further details, please click on the role profile and useful links below or email EnfieldCommercial@starfishsearch.com
Jul 08, 2024
Full time
Commercial Manager
London Borough of Enfield £52,503 to £66,600
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Reporting into the Head of Operations and Architecture you will manage the contract portfolio currently worth over £10m and includes over 100 contracts throughout their entire lifecycle ensuring VFM and ideally negotiate added value from all contracts. The Commercial Manager will manage the relationships with all 3rd party suppliers and will personally take the lead and be visible on all high risk, high value contracts. Whilst making sure that performance and delivery of these contracts is paramount, you must also be in control of and be respectful of all compliance requirements, taking any corrective action as needed, developing the contracts register for future planning of renewals.
INFORMATION
For further details, please click on the role profile and useful links below or email EnfieldCommercial@starfishsearch.com
Repton School
Repton School, Willington Road, Repton, Derby, UK
Location: Repton School / Repton Prep School
Responsible to: COO
Contract Type: Permanent, all year round
Hours of work: 40 hours per week, full time.
Salary: Salary in the region of £60,000 to £70,000 per annum, dependent on experience.
Benefits:
Sports Centre Membership
Employer Pension Scheme
This is an exciting opportunity to lead the next phase of IT and digital development within this historic and world leading Schools Group.
With School-wide responsibility for IT, the role holder will be responsible for all aspects of IT systems including strategy, implementation, management, administration and review, ensuring that the facilities and services meet the evolving needs of the School. This post also has a key role in the development of digital learning, working with senior staff on horizon-scanning and implementation of new ways and approaches to learning.
The role holder will manage the IT team to enhance efficiency and meet evolving requirements, including overseeing cyber-security and compliance, ensuring reliable IT operations; and managing budgets and key stakeholder relationships.
For a detailed description of duties, please view the Job Pack.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk.
Jun 19, 2024
Full time
Location: Repton School / Repton Prep School
Responsible to: COO
Contract Type: Permanent, all year round
Hours of work: 40 hours per week, full time.
Salary: Salary in the region of £60,000 to £70,000 per annum, dependent on experience.
Benefits:
Sports Centre Membership
Employer Pension Scheme
This is an exciting opportunity to lead the next phase of IT and digital development within this historic and world leading Schools Group.
With School-wide responsibility for IT, the role holder will be responsible for all aspects of IT systems including strategy, implementation, management, administration and review, ensuring that the facilities and services meet the evolving needs of the School. This post also has a key role in the development of digital learning, working with senior staff on horizon-scanning and implementation of new ways and approaches to learning.
The role holder will manage the IT team to enhance efficiency and meet evolving requirements, including overseeing cyber-security and compliance, ensuring reliable IT operations; and managing budgets and key stakeholder relationships.
For a detailed description of duties, please view the Job Pack.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Location: Repton and Repton Prep
Reports to: Director of IT
Contracted Hours: 40 hours per week, all year round.
Salary in region of £35k per annum, dependent on experience
This is an exciting opportunity for someone with excellent analytical skills and a passion for data management. Previous experience of data systems in a school setting is preferable.
The successful candidate will play a pivotal role in maintaining and optimising the school's data systems. Responsible for production, analysis, interpretation, and dissemination of student and academic data, informing strategic decisions and statutory reporting.
In liaison with the SMT and Director of IT, they will provide assistance and support in strategic management of whole school ICT and provide efficient and effective organisation of the school’s assessment, reporting, recording and tracking systems. To ensure the accuracy, security, and accessibility of critical educational data, empowering our staff and students with the information they need to succeed.
This role will support our teams to maximise the opportunities that data and technology offer to further learning outcomes, and organisational efficiencies.
For a detailed description of duties, please view the job description.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk .
Jun 19, 2024
Full time
Location: Repton and Repton Prep
Reports to: Director of IT
Contracted Hours: 40 hours per week, all year round.
Salary in region of £35k per annum, dependent on experience
This is an exciting opportunity for someone with excellent analytical skills and a passion for data management. Previous experience of data systems in a school setting is preferable.
The successful candidate will play a pivotal role in maintaining and optimising the school's data systems. Responsible for production, analysis, interpretation, and dissemination of student and academic data, informing strategic decisions and statutory reporting.
In liaison with the SMT and Director of IT, they will provide assistance and support in strategic management of whole school ICT and provide efficient and effective organisation of the school’s assessment, reporting, recording and tracking systems. To ensure the accuracy, security, and accessibility of critical educational data, empowering our staff and students with the information they need to succeed.
This role will support our teams to maximise the opportunities that data and technology offer to further learning outcomes, and organisational efficiencies.
For a detailed description of duties, please view the job description.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk .
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud is in an exciting stage of delivery of its 5-year strategy, this includes bringing together different parts of the organisation in a collaborative effort to create and implement a Digital Academy. The Head of Digital Learning (internally known as EdTech Lead) will be a new and pivotal role that will support with the successful implementation of the Digital Academy. This role will sit within the Education and Training Division of Anna Freud but they will entail working closely with senior colleagues from across Anna Freud including the Education and Training Division Leadership team, Closing the Gap Acceleration (CtGA) team and the different Heads of departments. Externally they will liaise with external tech organisations to support procurement of new platforms and they will conduct market research to assess the market, target audience and consumer demand for the various services that might be offered through the Digital Academy.
The successful candidate will join a fast-paced, growing and successful team. They will need to be an experienced professional within the field of educational technology, with a good grasp of learning design and virtual learning platforms, as well as experience of commissioning/procuring digital platforms and a demonstrable ability to undertake market research within both home and international markets. An understanding of working in the charity sector and/or within an education and training environment would be helpful. Experience of undertaking projects centered around children, young people and families, mental health or other health-related/science subjects would be welcomed.
if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications Midday (12pm), Friday 20 September 2024 Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview Shortlisted applicants will be notified no later than Thursday 26 September 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews Interviews will be held on Thursday 3 October 2024.
How to apply Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Aug 23, 2024
Full time
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud is in an exciting stage of delivery of its 5-year strategy, this includes bringing together different parts of the organisation in a collaborative effort to create and implement a Digital Academy. The Head of Digital Learning (internally known as EdTech Lead) will be a new and pivotal role that will support with the successful implementation of the Digital Academy. This role will sit within the Education and Training Division of Anna Freud but they will entail working closely with senior colleagues from across Anna Freud including the Education and Training Division Leadership team, Closing the Gap Acceleration (CtGA) team and the different Heads of departments. Externally they will liaise with external tech organisations to support procurement of new platforms and they will conduct market research to assess the market, target audience and consumer demand for the various services that might be offered through the Digital Academy.
The successful candidate will join a fast-paced, growing and successful team. They will need to be an experienced professional within the field of educational technology, with a good grasp of learning design and virtual learning platforms, as well as experience of commissioning/procuring digital platforms and a demonstrable ability to undertake market research within both home and international markets. An understanding of working in the charity sector and/or within an education and training environment would be helpful. Experience of undertaking projects centered around children, young people and families, mental health or other health-related/science subjects would be welcomed.
if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications Midday (12pm), Friday 20 September 2024 Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview Shortlisted applicants will be notified no later than Thursday 26 September 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews Interviews will be held on Thursday 3 October 2024.
How to apply Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Business Applications Manager (Apps & Digital Services) - Ref: RT16023
£54,962 - £60,094 pa
Walsall Council are looking for an innovative IT professional with significant experience working with Microsoft 365 CE to lead a team of Developers to support the organisation on its Digital Journey.
We pride ourselves on our inclusive and supportive culture, where you will be encouraged to look to the ongoing professional development of both your team and you.
In addition to the salary on offer there is the benefit of generous annual leave entitlement of 29 days rising to 34 days after 5 years continuous service and flexible working is available.
The role has been created due to a reorganisation and expansion of our IT Service (Digital and Technology Services). This role will be responsible for our Applications and Digital teams that manage our CRM, Web and Intranet along with being responsible for leading the team that control the deployment and maintenance of numerous applications.
You will also organise, assign, delegate and coordinate your Team's work to ensure business area objectives are met.
Walsall Council has adopted a Microsoft first approach but also utilises a number of 3rd party applications which are industry specific, i.e. Revenues and Benefits, Social Care, HR and Payroll.
This is a middle management role that will require you to have significant knowledge of the applications your teams use, either from a past Developer or Architect type role.
Some Responsibilities & Essential Experience/Qualifications required:
You will be acting as the lead resource for technology questions, issues, upgrades, and installations in relation to Microsoft applications.
You will be overseeing the build, implementation, maintenance, and continuous improvement of applications examples include but are not limited to, Client Relationship Management and Integrations into Line of Business, along with AI technology and RPA’s.
You will work closely with the Enterprise Architect to ensure the Technology Roadmap and Applications Catalogue is rationalised to make best use of the applications.
You will be able to evidence strong analytical skills.
Closing Date: 3 March 2024
If you’d like to find out more about the role, please contact Sharon Clarke Head of Digital Delivery on 01922 650608.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Feb 07, 2024
Full time
Business Applications Manager (Apps & Digital Services) - Ref: RT16023
£54,962 - £60,094 pa
Walsall Council are looking for an innovative IT professional with significant experience working with Microsoft 365 CE to lead a team of Developers to support the organisation on its Digital Journey.
We pride ourselves on our inclusive and supportive culture, where you will be encouraged to look to the ongoing professional development of both your team and you.
In addition to the salary on offer there is the benefit of generous annual leave entitlement of 29 days rising to 34 days after 5 years continuous service and flexible working is available.
The role has been created due to a reorganisation and expansion of our IT Service (Digital and Technology Services). This role will be responsible for our Applications and Digital teams that manage our CRM, Web and Intranet along with being responsible for leading the team that control the deployment and maintenance of numerous applications.
You will also organise, assign, delegate and coordinate your Team's work to ensure business area objectives are met.
Walsall Council has adopted a Microsoft first approach but also utilises a number of 3rd party applications which are industry specific, i.e. Revenues and Benefits, Social Care, HR and Payroll.
This is a middle management role that will require you to have significant knowledge of the applications your teams use, either from a past Developer or Architect type role.
Some Responsibilities & Essential Experience/Qualifications required:
You will be acting as the lead resource for technology questions, issues, upgrades, and installations in relation to Microsoft applications.
You will be overseeing the build, implementation, maintenance, and continuous improvement of applications examples include but are not limited to, Client Relationship Management and Integrations into Line of Business, along with AI technology and RPA’s.
You will work closely with the Enterprise Architect to ensure the Technology Roadmap and Applications Catalogue is rationalised to make best use of the applications.
You will be able to evidence strong analytical skills.
Closing Date: 3 March 2024
If you’d like to find out more about the role, please contact Sharon Clarke Head of Digital Delivery on 01922 650608.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Key information
Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .
Role overview
upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.
You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.
Our values
upReach upholds the following values:
Perseverance
Integrity
Advocacy
Aspiration
Proactivity
Skills
The ideal candidate for Head of Product will bring with them the following skills:
Problem solving and decision making
Attention to detail
Planning and organisation
Collaboration
Passion and motivation
Communication skills
Leadership
Experience
To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity.
Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs;
Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ;
Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external);
Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports;
Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary;
Experience working in a fast-paced environment and working independently to find solutions to problems;
Experience in managing competing priorities whilst maintaining an exceptional eye for detail;
University degree in any discipline, or equivalent experience.
Desirable experience:
Experience working with multidisciplinary teams using Agile methodology
Project management qualifications or comparable experience;
Knowledge of GDPR legislation and regulations;
Familiarity with Trello, G Suite and Zoom video conferencing software.
Responsibilities
Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role. Working in a team environment; you will be an inquisitive challenger that takes the initiative, and has a fixing mindset.
Core responsibilities include:
Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.
Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals.
Creating and building a product culture in the organisation, designing the product development process and seeding this within the team
Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks.
Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction.
Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required.
Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions.
Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions.
Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.
Team Culture & Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working.
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
3% Pension Contribution.
Cycle-to-work scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Ready to apply?
CLICK HERE TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk .
Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
If you have any questions regarding the role please email us at recruitment@upReach.org.uk .
Sep 28, 2022
Full time
Key information
Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .
Role overview
upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.
You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.
Our values
upReach upholds the following values:
Perseverance
Integrity
Advocacy
Aspiration
Proactivity
Skills
The ideal candidate for Head of Product will bring with them the following skills:
Problem solving and decision making
Attention to detail
Planning and organisation
Collaboration
Passion and motivation
Communication skills
Leadership
Experience
To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity.
Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs;
Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ;
Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external);
Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports;
Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary;
Experience working in a fast-paced environment and working independently to find solutions to problems;
Experience in managing competing priorities whilst maintaining an exceptional eye for detail;
University degree in any discipline, or equivalent experience.
Desirable experience:
Experience working with multidisciplinary teams using Agile methodology
Project management qualifications or comparable experience;
Knowledge of GDPR legislation and regulations;
Familiarity with Trello, G Suite and Zoom video conferencing software.
Responsibilities
Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role. Working in a team environment; you will be an inquisitive challenger that takes the initiative, and has a fixing mindset.
Core responsibilities include:
Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.
Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals.
Creating and building a product culture in the organisation, designing the product development process and seeding this within the team
Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks.
Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction.
Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required.
Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions.
Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions.
Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.
Team Culture & Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working.
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
3% Pension Contribution.
Cycle-to-work scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Ready to apply?
CLICK HERE TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk .
Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
If you have any questions regarding the role please email us at recruitment@upReach.org.uk .
This is a new position which means we are looking for a motivated and enthusiastic Cyber Security Manager to help establish and develop good practice within the service and the wider Authority. The role offers the opportunity for hybrid working in a flexible service.
The post holder will become the Authority’s expert in Cyber Security. They will have responsibility for the effective operational management of the Cyber Security agenda across the Authority, ensuring the protection of IT Systems utilised to support customer and back-office functions. This person is expected to become expert in and up to date with policies, procedures, legislation, and good practice surrounding Cyber Security.
This is a varied hands-on role that involves working closely with all areas of ICT Services and the wider organisation to promote and develop a security first approach and practice.
You will support the ICT Service teams in strategic security projects focusing on patching and vulnerability management.
Responsibilities / Essential Skills
Reporting to the Head of Digital and Technology, you will be responsible for driving and implementing security initiatives to protect the business from security threats and cyber-attacks, delivering best practice security controls and processes
Establish and execute the security strategy for the development of information security technologies, cyber risk management and policies and practices while ensuring information security and compliance within applicable regulations
Providing hands-on leadership in risk identification to accurately map out critical security issues and recommendations
Plan and manage security testing and simulations, including red assessments and phishing simulations.
Investigate and respond to breaches or incidents, including impact analysis and recommendations for avoiding similar vulnerabilities
Scheduling and conducting periodic security assessments, including desktop and red team exercises.
Proven experience of strategically leading security operations.
Ability to communicate at all levels (technical / non-technical) with clarity and precision, both written and verbally.
Ideally hold at least one Security Compliance certification (CISSP, CEH, CISM)
Main Skills/ Requirements:
Security Incident Management and Crisis Management experience
Sound knowledge and experience with compliance frameworks such as NIST, MITRE ATT&CK, and PCI DSS
Experience with SIEM systems
Scripting with Python and/or PowerShell
Experience of Data Leakage prevention strategies
Excellent understanding across multiple technology areas - Networking, Operating Systems (Windows, Linux, and Mac), Application Security, AWS.
Experience leading investigations, threat hunting and writing playbooks.
Knowledge of Mitre security framework, NIST standards and Controls, ISO27001 and PCI-DSS
Knowledge of Microsoft Azure Sentinel and Defender Advanced Threat Protection.
Knowledge of Microsoft Active Directory.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
Oct 01, 2021
Full time
This is a new position which means we are looking for a motivated and enthusiastic Cyber Security Manager to help establish and develop good practice within the service and the wider Authority. The role offers the opportunity for hybrid working in a flexible service.
The post holder will become the Authority’s expert in Cyber Security. They will have responsibility for the effective operational management of the Cyber Security agenda across the Authority, ensuring the protection of IT Systems utilised to support customer and back-office functions. This person is expected to become expert in and up to date with policies, procedures, legislation, and good practice surrounding Cyber Security.
This is a varied hands-on role that involves working closely with all areas of ICT Services and the wider organisation to promote and develop a security first approach and practice.
You will support the ICT Service teams in strategic security projects focusing on patching and vulnerability management.
Responsibilities / Essential Skills
Reporting to the Head of Digital and Technology, you will be responsible for driving and implementing security initiatives to protect the business from security threats and cyber-attacks, delivering best practice security controls and processes
Establish and execute the security strategy for the development of information security technologies, cyber risk management and policies and practices while ensuring information security and compliance within applicable regulations
Providing hands-on leadership in risk identification to accurately map out critical security issues and recommendations
Plan and manage security testing and simulations, including red assessments and phishing simulations.
Investigate and respond to breaches or incidents, including impact analysis and recommendations for avoiding similar vulnerabilities
Scheduling and conducting periodic security assessments, including desktop and red team exercises.
Proven experience of strategically leading security operations.
Ability to communicate at all levels (technical / non-technical) with clarity and precision, both written and verbally.
Ideally hold at least one Security Compliance certification (CISSP, CEH, CISM)
Main Skills/ Requirements:
Security Incident Management and Crisis Management experience
Sound knowledge and experience with compliance frameworks such as NIST, MITRE ATT&CK, and PCI DSS
Experience with SIEM systems
Scripting with Python and/or PowerShell
Experience of Data Leakage prevention strategies
Excellent understanding across multiple technology areas - Networking, Operating Systems (Windows, Linux, and Mac), Application Security, AWS.
Experience leading investigations, threat hunting and writing playbooks.
Knowledge of Mitre security framework, NIST standards and Controls, ISO27001 and PCI-DSS
Knowledge of Microsoft Azure Sentinel and Defender Advanced Threat Protection.
Knowledge of Microsoft Active Directory.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Nov 04, 2020
Full time
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Jul 16, 2020
Full time
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
Oct 09, 2018
Full time
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
