Global SaaS Support Engineer - AI Driven, Hybrid

  • Unily
  • Guildford, Surrey
  • 23/05/2026
Full time Information Technology Telecommunications

Job Description

Unily in Guildford is looking for a Customer Support Engineer to provide top-notch technical assistance and ensure high-quality service. You will play a key role in troubleshooting and resolving client issues, enhancing documentation quality, and contributing to knowledge improvement. The position offers a hybrid work model, generous benefits including 25 days of holiday, and a focus on team culture and inclusion. Ideal candidates will have experience in technical support, especially within SaaS environments.