Senior IT Support Technician - Cloud Escalations (Hybrid)

Avidity in Glasgow is seeking a Service & Support Technician to play a vital role in their IT Service and Support team. This full-time, permanent position involves resolving technical escalations and ensuring excellent customer service within the hybrid work model. Candidates should have at least 2 years of experience, strong communication skills, and proficiency in various operating systems and Microsoft tools. The role offers competitive pay, comprehensive benefits, and opportunities for progression within the Avidity Group.