Avidity

Avidity in Glasgow is seeking a Service & Support Technician to play a vital role in their IT Service and Support team. This full-time, permanent position involves resolving technical escalations and ensuring excellent customer service within the hybrid work model. Candidates should have at least 2 years of experience, strong communication skills, and proficiency in various operating systems and Microsoft tools. The role offers competitive pay, comprehensive benefits, and opportunities for progression within the Avidity Group.

Overview Service & Support Technician Glasgow - Full time, Permanent Hybrid - home and office (1 to 3 days in office - please note there are no set office days) £28k- £32k, company bonus, annual leave purchase + more We are looking for a Service and Support Technician to play a key role within the CIO IT Service and Support team. With the Service Desk as the front line of Avidity Group Support, providing excellent customer service to our colleagues and acting as the 'front of house' for tickets and queries entering the support ecosystem, your role will be critical as the technical escalation point for the frontline Service Desk Analysts. You will help to resolve complex technical issues minimising business impact. You will come from a 2nd or 3rd line Service Desk analyst role with experience of dealing with technical escalations quite easily in a fully cloud based organisation. You will play a key role within our IT Service & Support Team providing excellent service to our colleagues whilst supporting the Service Desk team. Working hours are between 8am-6pm, working across 2 shift patterns 8-5 & 9-6. The main responsibilities of the role include, but not limited to: Resolving and owning technical escalations from the Service Desk Analysts Ticket and call management, acknowledge and respond to all incoming colleague tickets, managing expectations and prioritising tickets as per prioritisation guidelines Carry out daily system checks including backup and reporting Set up/ remove end user accounts and licences Incident management, identifying core issues, follow incident management policy. Technical support & consultancy, create, update and maintain support knowledge base, Service desk ticketing system. Perform remote installs via Managed Play Store and/or Company Portal Contribute and support CIO delivery team on key business project initiatives Why join our team? Here are just a few of the reasons our colleagues love working here: SMART Working, 40 hours Monday- Friday We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity. 23 days holiday per annum + bank holidays Family-friendly policies & support such as enhanced maternity or paternity pay, enhanced adoption pay, carers leave & parental leave Plus, lots of amazing discounts, financial & wellbeing support via our EAP, life assurance, enhanced sick pay We encourage flexibility, life outside of work and a healthy work/life balance so take advantage of our smart working policy Annual pay reviews and access to early pay Plus, lots of amazing discounts, life assurance x3 salary, enhanced sick pay, health cash plan, private health care & more Fantastic progression opportunities across Avidity Group Do you have what it takes? You will have at least 2 years of proven and recent experience in an IT support or similar technical escalation role. Strong ability in using operating systems such as Android, IOS, & Windows 11. Ability to articulate technical language to all levels across the business, both to colleagues and key stakeholders. Experience in troubleshooting issues. Strong communication skills both written and verbal. Strong workload management and prioritization skills. Have experience in the following: TeamViewer Remote Support, Microsoft 365, Modern SharePoint, Active Directory & Azure Active Directory plus Microsoft Intune & Autopilot Apply Now!

Overview AFH Business Development Executive - Kraft Heinz Location: North Manchester& surrounding areas. Contract type: Permanent, full time contract Salary: £32,500 per annum plus a 10% performance related bonus, company car & fuel card. Are you passionate about building relationships and experienced at selling? Kraft Heinz, home to iconic brands such as Heinz Baked Beanz, Lea & Perrins and HP sauce, are seeking outstanding Business Development Executives to join an existing team as we expand into new areas? About the Role: You will play a crucial role in expanding our presence within the HORECA channel. You will do this by: Visiting a diverse range of establishments, from fast food restaurants to pubs Identifying opportunities to increase brand distribution, selling products to suit back of house chefs and front of house consumers, ultimately driving sales of the Kraft Heinz portfolio Managing your own diary, effectively balancing the identifying & targeting of new prospects with visits to existing customers Great organization, time management, and a confident selling approach will be key to your success in this role, coupled with a growth mindset and resilience to develop from a new team into a high performing team Success will be measured through new customer sign-ups, incremental distribution points and orders placed What's in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. Enjoy: No Weekend Working: 40 hours, Monday to Friday Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service) Company Vehicle & Fuel Card Performance Bonus Potential Company Pension Scheme: 3% employer contributions Free Life Assurance: 3x annual salary Healthcare Benefits: Discounted private healthcare & Health Cash Plan Annual Leave Purchase Scheme: Up to 5 additional days Employee Assistance Programme: 24/7 support for physical, mental, and financial well being Family-Friendly Policies: Enhanced parental leave Employee Benefits Portal: Discounts from a wide range of retailers and more! Access to discounted Heinz products for your home Who Are We Looking For? We seek confident, results-driven, and highly organized individuals who will thrive in a fast-paced, target-driven environment. You should be a self-starter, capable of working independently and be confident in cold calling, pitching and closing. This role is all about relationships so demonstrating an ability to build rapport fast with good communication skills is key, as well as being able to problem solve and show agility when required. Experience in FMCG, Foodservice (AFH) or field sales within the AFH channel is a strong plus. Requirements: Full UK manual driving license (with no more than 6 points or previous bans). All offers will be subject to a successful DVLA license check. Join us at KraftHeinz and be part of a new dynamic team driving growth and success in the HORECA channel. Apply now to embark on an exciting career with a leading brand!

Overview Business Development Executive Territory covers: Guildford & surrounding areas (Ideal postcode location: GU52) Contract: Permanent, full time (40 hours per week, Monday to Friday) Salary: Up to £29,000 per annum, plus a 10% performance related bonus, company car & fuel card Would you like to represent a business where you'll have some of the world's most loved snacking brands at your fingertips? Whether it's McVitie's, Ülker, GODIVA, Verkade or Jacob's, you'll be working with brands that have stood the test of time and brands that have over 300 years of combined baking experience. Standout Field Marketing have a fantastic opportunity to join our new Pladis Convenience Field Sales Team. As a Business Development Executive, your role will be to increase visibility of key Pladis brands. You will be representing a wide range of Pladis brands in store with McVities biscuits and brands such as Jaffa Cakes and Flipz - and you will play a huge role in helping Pladis drive sales by working to increase distribution and actively selling into key contacts within your assigned territory. You will visit your designated cash and carry regularly to purchase stock and sell into your retailers within your call file. Why join us & our Pladis Team? Pladis is one of the world's fastest-growing snacking companies, and home to iconic brands like McVitie's, GODIVA, and Ülker, alongside regional favourites such as Jacob's, Go Ahead, Flipz and more. We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include Salary £29,000 per annum (pro rata) No weekend working (40 hours Monday to Friday) Flexible smart working Potential to earn bonus - 10% 23 days paid holidays (pro rata) + public holidays Annual leave purchase scheme - up to 5 extra days per year! Company car & fuel card Life Assurance Access to discounted Private Healthcare Company pension scheme Family-friendly working policies (such as enhanced maternity & paternity pay) Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!) Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing) Personal development through our 'Byte' e-learning platform Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being Supportive company culture & values Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role within a convenience, independents or impulse environment. We are really keen to consider applicants who share Pladis' values and are passionate about their products and about sustainability. You will be self-motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred role would definitely be advantageous and high levels of resilience and energy are essential. Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

Overview Business Development Manager - Hawkstone Brewery Location: North Manchester, Preston, Blackpool, Bolton and surrounding areas. Contract type: Full time, permanent Salary: £30k - £35k per annum depending on experience plus performance related bonus, company car & fuel card. Are you passionate about building relationships and a natural at selling? Hawkstone Brewery, recognized as the 24th fastest-growing company in the UK and the fastest-growing beer brand according to the Sunday Times Top 100, is seeking an outstanding Business Development Executive to join our On Trade sales team! You will play a crucial role in expanding our presence within the independent on-trade (IFT) sector. This role involves visiting a diverse range of establishments, identifying opportunities to increase customer distribution, enhance product visibility, and ultimately drive sales of Hawkstone Brewery's premium portfolio. You'll manage your own diary, effectively balancing visits to existing customers with targeting new prospects. Great organization, time management, and a confident selling approach will be key to your success in this role. What's in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. Enjoy: No Weekend Working: 40 hours, Monday to Friday Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service) Company Vehicle & Fuel Card Performance Bonus Potential Company Pension Scheme: 3% employer contributions Free Life Assurance: 3x annual salary Healthcare Benefits: Discounted private healthcare & Health Cash Plan Annual Leave Purchase Scheme: Up to 5 additional days Employee Assistance Programme: 24/7 support for physical, mental, and financial well-being Family-Friendly Policies: Enhanced maternity & paternity leave Employee Benefits Portal: Discounts from a wide range of retailers and more! Who Are We Looking For? We seek confident, results-driven, and highly organized individuals with experience in the on-trade sector. You should be a self-starter, capable of working independently, and possess a keen eye for detail. Requirements: Full UK manual driving license (with no more than 6 points or previous bans). All offers will be subject to a successful DVLA license check. Join us at Hawkstone Brewery and be part of a dynamic team driving growth and success in the on-trade sector. Apply now to embark on an exciting career with a leading brand!

Overview Microsoft Product Advisor Location: Bromborough Salary: £10,800 per annum (pro rata) Job Type: Weekends (Saturdays and Sundays) 16 hours per week Contract type: FTC until the end of June 2026 About Us: Join us on a mission to empower individuals with cutting edge technology! As Microsoft Product Advisors, we proudly represent top brands in tech, grocery, finance, and more. Our dynamic retail and event settings create captivating brand experiences that not only boost engagement but also drive sales. Job Description: Are you passionate about the latest in technology? We want you on our team! As a Microsoft Product Advisor, your role is to engage and captivate customers by showcasing state of the art Microsoft products in store. Your enthusiasm for these remarkable products will shine through as you promote them, contributing to increased product awareness and in store sales. Receive top notch product training from industry experts, equipping you with the knowledge needed to excel in this role. All you bring is your natural flair and passion for technology. Reporting is a key aspect, and you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in store sales and boost product awareness. Provide outstanding customer experiences. Maintain daily and accurate reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. But wait, the perks? Get ready to be part of a team that champions your success: Embrace diversity & inclusivity in a workplace that celebrates differences. Dive into our Employee 'Perks' Portal for endless discounts and benefits. Fuel your growth with our 'Byte' e learning platform. Access 24/7 support for Physical, Mental & Financial well being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW!

Avidity is seeking a Microsoft Product Advisor in Bromborough, UK, to showcase Microsoft products and enhance customer engagement. This part-time position focuses on weekends, offering 16 hours of work weekly. Candidates should possess excellent communication skills and a passion for technology. Responsibilities include engaging customers, driving sales, and participation in daily reporting. Join Avidity for a supportive work culture with extensive training and employee perks, including discounts and a focus on well-being.

Avidity is seeking a Microsoft Product Advisor in Bromborough to engage and captivate customers by showcasing state-of-the-art Microsoft products in-store. The role involves driving in-store sales, engaging customers through demonstrations, and maintaining accurate reporting. Ideal candidates will have a passion for technology, excellent communication skills, and ideally previous retail or sales experience. A supportive culture with diverse perks awaits the successful applicant.

Overview Microsoft Product Advisor Location: Bromborough Salary: £10,800 per annum (pro rata) Job Type: Weekends (Saturdays and Sundays) 16 hours per week Contract type: FTC until the end of June 2026 About Us: Join us on a mission to empower individuals with cutting edge technology! As Microsoft Product Advisors, we proudly represent top brands in tech, grocery, finance, and more. Our dynamic retail and event settings create captivating brand experiences that not only boost engagement but also drive sales. Job Description: Are you passionate about the latest in technology? We want you on our team! As a Microsoft Product Advisor, your role is to engage and captivate customers by showcasing state of the art Microsoft products in store. Your enthusiasm for these remarkable products will shine through as you promote them, contributing to increased product awareness and in store sales. Receive top notch product training from industry experts, equipping you with the knowledge needed to excel in this role. All you bring is your natural flair and passion for technology. Reporting is a key aspect, and you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in store sales and boost product awareness. Provide outstanding customer experiences. Maintain daily and accurate reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. But wait, the perks? Get ready to be part of a team that champions your success: Embrace diversity & inclusivity in a workplace that celebrates differences. Dive into our Employee 'Perks' Portal for endless discounts and benefits. Fuel your growth with our 'Byte' e learning platform. Access 24/7 support for Physical, Mental & Financial well being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW!

Overview AFH Business Development Executive - Kraft Heinz Location: Liverpool & surrounding areas. Contract type: Permanent, full time contract Salary: £32,500 per annum plus a 10% performance related bonus, company car & fuel card. Are you passionate about building relationships and experienced at selling? Kraft Heinz, home to iconic brands such as Heinz Baked Beanz, Lea & Perrins and HP sauce, are seeking outstanding Business Development Executives to join an existing team as we expand into new areas? About the Role You will play a crucial role in expanding our presence within the HORECA channel. You will do this by: Visiting a diverse range of establishments, from fast food restaurants to pubs Identifying opportunities to increase brand distribution, selling products to suit back of house chefs and front of house consumers, ultimately driving sales of the Kraft Heinz portfolio Managing your own diary, effectively balancing the identifying & targeting of new prospects with visits to existing customers Great organization, time management, and a confident selling approach will be key to your success in this role, coupled with a growth mindset and resilience to develop from a new team into a high performing team Success will be measured through new customer sign-ups, incremental distribution points and orders placed What's in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. No Weekend Working: 40 hours, Monday to Friday Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service) Company Vehicle & Fuel Card Performance Bonus Potential Company Pension Scheme: 3% employer contributions Free Life Assurance: 3x annual salary Healthcare Benefits: Discounted private healthcare & Health Cash Plan Annual Leave Purchase Scheme: Up to 5 additional days Employee Assistance Programme: 24/7 support for physical, mental, and financial well-being Family-Friendly Policies: Enhanced parental leave Employee Benefits Portal: Discounts from a wide range of retailers and more! Access to discounted Heinz products for your home Who Are We Looking For? We seek confident, results-driven, and highly organized individuals who will thrive in a fast-paced, target-driven environment. You should be a self-starter, capable of working independently and be confident in cold calling, pitching and closing. This role is all about relationships so demonstrating an ability to build rapport fast with good communication skills is key, as well as being able to problem solve and show agility when required. Experience in FMCG, Foodservice (AFH) or field sales within the AFH channel is a strong plus Requirements Full UK manual driving license (with no more than 6 points or previous bans). All offers will be subject to a successful DVLA license check. Join us at KraftHeinz and be part of a new dynamic team driving growth and success in the HORECA channel. Apply now to embark on an exciting career with a leading brand!