Flow Compliance Support Technician

We're dedicated to protecting the environment and enhancing the communities we serve. Our mission goes beyond delivering one of life's essentials; we're committed to sustainability and making a positive difference across our region. Join us to be part of something meaningful and lasting that will leave a legacy for generations to come.

If you want to do more, because you care, we want to talk to you.

Our Flow Compliance Team has an opportunity for you to join us as a Flow Compliance Support Technician. This role covers the entire Severn Trent region, so please be aware that travel will be required.

You'll be responsible for maintaining the required MCERTs standards and data processing for a large database, building a relationship with the front-line operational flow assurance team.

• Interpreting TeRIBI reports and E SCADA trends for all sites to identify any issues that need resolving or investigation, and liaising with other Flow Compliance Technicians and the front line operational flow assurance team to resolve issues promptly, with occasional site visits.
• Updating and analysing all relevant flow data spreadsheets to promptly identify potential issues which will assist in outlining the correct course of action.
• Being responsible for assuring data accuracy and reliability to maintain our quality management system and to ensure we align to regulator guidance and requirements.
• Undertaking environmental flow compliance tracking updates to feed into the monthly reporting and owning the reporting of annual regulatory data returns to the Environment Agency and Natural Resources Wales.
• Maintaining and improving the MCERTS database to ensure that all required data is held centrally and any reporting out of the database can be completed.
• Supporting the team manager with EA and NRW meetings and audit preparation.

This role is data processing based but there will be opportunities to visit sites and this is very much encouraged.

Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

Apart from being a great fit for the team you'll ideally have experience analysing large data sets and an understanding of Power BI, Microsoft Excel and Microsoft Access to create new queries and reports and link them to Excel for MI generation.

You'll also hold knowledge of Severn Trent systems, like TeRIBI and E SCADA.

You'll have excellent communication skills to liaise within internal and external stakeholders at all levels and hold some technical knowledge of wastewater.

Knowledge and/or experience of MCERTS, TDV, DWF, and FFT is desirable but not essential. However, you must be able to demonstrate the ability to learn new technical skills and systems.

As this role involves travel a Full UK Driving License is required.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

It's not just a job; it's a career. We offer benefits that reward great work and award winning training to help you reach your potential. Plus, you'll contribute to the environment and community too.

• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year