Desk Based Account Manager

  • Ecs Resource Group Ltd
  • City, Manchester
  • 13/05/2026
Full time Information Technology Telecommunications CRM Cyber Security

Job Description

Desk Based Account Manager

Location: Stretford, Manchester (Onsite)

Hours: Monday-Friday, 9:00-5:30

Salary: 30,000 + up to 25,000 OTE

We're looking for ambitious, driven and resilient Desk Based Account Managers to join our Manchester team. This is a fast-paced, target-driven role where attitude is everything! We want people who are motivated to succeed, confident on the phone, and hungry to grow revenue.

You'll take ownership of a portfolio of (Apply online only) SME clients, reengaging dormant accounts, building strong relationships, and identifying new business opportunitie. If you thrive in a high energy sales environment and enjoy working towards clear targets, this could be a great fit.

What You'll Be Doing

  • Re-engaging existing and dormant business customers to drive revenue
  • Building strong client relationships and identifying upsell opportunities
  • Selling telecoms, connectivity, cyber security, and Microsoft solutions
  • Managing the full B2B sales cycle from initial contact through to close
  • Achieving daily/weekly activity and KPI targets
  • Keeping CRM systems accurate and up to date
  • Collaborating with internal specialists to support technical solutions

What We're Looking For

  • 1-3+ years of B2B sales or account management experience (essential)
  • Background in telecoms, MSP, connectivity, cyber security, or Microsoft services (highly desirable)
  • A positive, proactive attitude with strong drive and resilience
  • Confident communicator with the ability to handle objections and build rapport
  • Commercially minded with a real focus on hitting targets
  • Good IT awareness and willingness to learn
  • Must live within 30-40 minutes of Stretford
  • Able to pass DBS and background checks

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process