Ecs Resource Group Ltd

Deskside Technician Location: Rochester Salary: Up to 35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex IT issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working closely with Service Desk and infrastructure teams, you will ensure technical issues are resolved efficiently while maintaining high levels of customer satisfaction. Key Responsibilities Act as an escalation point for technical issues that cannot be resolved by the Service Desk team. Diagnose and resolve desktop, application, and user-related IT issues. Take end-to-end ownership of incidents and service requests through to successful resolution. Provide regular updates to users and maintain accurate ticket records. Build strong working relationships with end users and stakeholders. Investigate desktop-related issues to minimise business disruption. Escalate complex technical problems to specialist teams where required. Contribute to continuous service improvement and knowledge sharing across the team. About You To be successful in this role, you will have: Previous experience in a Deskside Support, Desktop Support or IT Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised and customer-focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to 35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive team culture with opportunities for progression. If you're an experienced IT support professional looking to take the next step in your career, we'd like to hear from you. Apply now for immediate consideration. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Deskside Technician Location: Inverness Salary: Up to 35,000 Per Annum I am working with one of the leading Managed Services Providers in the UK who have an excellent track record of supporting private and public sector clients all over the UK. They are a business with an excellent track record in transforming organisations via high-performance technology solutions. Their people are at the very heart of what they do as they enable workflow, remove barriers and empower users all over the UK. They are currently looking for a Deskside Technician to join their team and act as an escalation point for issues which cannot be resolved at 1st Line level. The successful applicant will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate issues thoroughly and escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across the IT team, sharing knowledge and supporting others when needed. Contribute to continuous improvement by identifying recurring issues and opportunities to improve service delivery. Follow agreed IT processes and procedures while maintaining a professional and positive approach. Play an active role in team meetings, knowledge sharing and the ongoing development of the wider IT function. Skills & Experience Required Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience within the customers related industry, Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. ITIL Foundation Microsoft Office/Windows 10/365 Comptia A+ ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Junior IT Project Manager Initial 6-month Contract 5 days p/week in London 250 - 300, Inside IR35 We are seeking an Junior Project Manager to join an established team supporting a large-scale desktop refresh programme. This is a hands-on coordination role, working alongside an experienced project team and engineers to ensure installations and project activities are delivered on time. Key Responsibilities: Coordinate delivery of desktop refresh projects and installation activities Work closely with engineers to manage schedules and onsite activities Track project progress, actions, risks and issues Liaise with technical teams and key stakeholders Ensure installations are delivered efficiently and to agreed timescales Provide regular project updates and reporting Required Experience: Experience in an Junior Project Manager role within Financial Services (essential) Strong experience coordinating engineers or technical teams Excellent organisational and communication skills Experience delivering IT infrastructure, desktop, or hardware projects (essential) Weekend working required ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Deskside Technician Location: Glasgow Salary: Up to 35,000 Per Annum I am working with one of the leading Managed Services Providers in the UK who have an excellent track record of supporting private and public sector clients all over the UK. They are a business with an excellent track record in transforming organisations via high-performance technology solutions. Their people are at the very heart of what they do as they enable workflow, remove barriers and empower users all over the UK. They are currently looking for a Deskside Technician to join their team and act as an escalation point for issues which cannot be resolved at 1st Line level. The successful applicant will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate issues thoroughly and escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across the IT team, sharing knowledge and supporting others when needed. Contribute to continuous improvement by identifying recurring issues and opportunities to improve service delivery. Follow agreed IT processes and procedures while maintaining a professional and positive approach. Play an active role in team meetings, knowledge sharing and the ongoing development of the wider IT function. Skills & Experience Required Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience within the customers related industry, Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. ITIL Foundation Microsoft Office/Windows 10/365 Comptia A+ ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Deskside Technician Location: Scunthorpe Salary: Up to 35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex IT issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working closely with Service Desk and infrastructure teams, you will ensure technical issues are resolved efficiently while maintaining high levels of customer satisfaction. Key Responsibilities Act as an escalation point for technical issues that cannot be resolved by the Service Desk team. Diagnose and resolve desktop, application, and user-related IT issues. Take end-to-end ownership of incidents and service requests through to successful resolution. Provide regular updates to users and maintain accurate ticket records. Build strong working relationships with end users and stakeholders. Investigate desktop-related issues to minimise business disruption. Escalate complex technical problems to specialist teams where required. Contribute to continuous service improvement and knowledge sharing across the team. About You To be successful in this role, you will have: Previous experience in a Deskside Support, Desktop Support or IT Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised and customer-focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to 35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive team culture with opportunities for progression. If you're an experienced IT support professional looking to take the next step in your career, we'd like to hear from you. Apply now for immediate consideration. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Deskside Technician Location: Peterhead, Aberdeen Salary: Up to 35,000 Per Annum I am working with one of the leading Managed Services Providers in the UK who have an excellent track record of supporting private and public sector clients all over the UK. They are a business with an excellent track record in transforming organisations via high-performance technology solutions. Their people are at the very heart of what they do as they enable workflow, remove barriers and empower users all over the UK. They are currently looking for a Deskside Technician to join their team and act as an escalation point for issues which cannot be resolved at 1st Line level. The successful applicant will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate issues thoroughly and escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across the IT team, sharing knowledge and supporting others when needed. Contribute to continuous improvement by identifying recurring issues and opportunities to improve service delivery. Follow agreed IT processes and procedures while maintaining a professional and positive approach. Play an active role in team meetings, knowledge sharing and the ongoing development of the wider IT function. Skills & Experience Required Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience within the customers related industry, Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. ITIL Foundation Microsoft Office/Windows 10/365 Comptia A+ ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Service Analyst Location: Dunstable - Hybrid, 3 days office / 2 days home Duration: 2 months initial contract Pay Rate: 250 Per Day Inside IR35 The Role I am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst their customers is one of the UK's biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams to gather missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration focused role working with Key Responsibilities IT & ServiceNow Administration Maintain and update Configuration Item records within ServiceNow Create, amend and retire records following agreed processes Update CI information including ownership, support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality Review ServiceNow records for incomplete, duplicate or inaccurate information Correct data issues following agreed processes and standards Identify missing information and follow up with the relevant IT teams Support regular data validation exercises Assist with the completion of data remediation activities Maintain spreadsheets or trackers recording outstanding data issues and progress Produce basic reports on data completeness and outstanding actions Administration and Coordination Contact IT teams to gather missing Configuration and Service information Follow up on outstanding information and actions Maintain accurate records of updates and changes Arrange meetings where required to gather or confirm information Record actions and decisions from meetings Provide regular updates on progress against allocated administration and data cleansing activities Governance Support Follow established Configuration Management and ServiceNow processes Ensure records are updated in line with agreed data standards Support Configuration Management reviews and audit activities by providing accurate information Highlight records which do not meet agreed standards to the Configuration Manager Assist with maintaining Configuration Management documentation Essential Skills & Experience Previous experience working in an IT administration, IT Service Management or ServiceNow environment Good understanding of data quality and record management Strong Microsoft Excel skills Excellent attention to detail Good organisational and administration skills Comfortable communicating with different IT teams to gather information Able to manage a workload involving large volumes of records and data Good written and verbal communication skills Desirable Skills Previous experience using ServiceNow CMDB Understanding of Configuration Items and basic CI relationships Familiarity with Services and Service Offerings within ServiceNow Basic understanding of ITIL or IT Service Management Experience with data cleansing, data validation or administration projects Previous experience working within a large IT environment ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Deskside Technician Location: Perth Salary: Up to 35,000 Per Annum I am working with one of the leading Managed Services Providers in the UK who have an excellent track record of supporting private and public sector clients all over the UK. They are a business with an excellent track record in transforming organisations via high-performance technology solutions. Their people are at the very heart of what they do as they enable workflow, remove barriers and empower users all over the UK. They are currently looking for a Deskside Technician to join their team and act as an escalation point for issues which cannot be resolved at 1st Line level. The successful applicant will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate issues thoroughly and escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across the IT team, sharing knowledge and supporting others when needed. Contribute to continuous improvement by identifying recurring issues and opportunities to improve service delivery. Follow agreed IT processes and procedures while maintaining a professional and positive approach. Play an active role in team meetings, knowledge sharing and the ongoing development of the wider IT function. Skills & Experience Required Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience within the customers related industry, Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. ITIL Foundation Microsoft Office/Windows 10/365 Comptia A+ ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

DevSecOps & Security Architect Rate: 650 (Inside IR35) Location: 5 months Location: Fully Remote Role Profile We're looking for an experienced DevSecOps & Governance Architect to join a major technology transformation programme, helping define secure, scalable and governed DevSecOps platforms across the enterprise. This is an architecture-focused role, requiring someone who can bridge security, governance and engineering - translating policy and risk requirements into practical, reusable technical patterns without unnecessarily impacting developer productivity. Key Responsibilities Define target and transitional DevSecOps platform architectures. Design secure software supply-chain capabilities including SCA, vulnerability scanning, secrets detection, licence controls, SBOMs, signing and provenance. Assess and recommend vendor solutions, technologies and deployment options. Establish approved, controlled and unsupported usage patterns. Design governance, exception handling and risk-acceptance mechanisms. Ensure platforms and solutions align with enterprise architecture, security and regulatory obligations. Create reusable reference architectures and patterns that can scale across multiple domains. Improve platform reliability, build success, performance and supportability. Work closely with security, architecture, engineering, delivery and business stakeholders. Essential Experience Strong background in Enterprise DevSecOps and platform architecture. Extensive experience across CI/CD, artefact repositories, containers, runtime provisioning and enterprise integrations. Strong understanding of software supply-chain security, including SCA, vulnerability scanning, SBOMs, secrets management and software signing/provenance. Experience with Identity, SSO, RBAC, logging and auditable security controls. Knowledge of Policy-as-Code and automated security enforcement. Understanding of DSPT/CAF-style assurance, governance and security requirements. Proven ability to translate risk and policy into practical engineering solutions. Excellent architecture workshop, stakeholder management and decision-facilitation skills. Able to balance security, governance and developer experience/productivity. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

IT Project Coordinator Initial 6-month 5 days p/week in London 250 - 300, Inside IR35 We are seeking an IT Project Coordinator to join an established team supporting a large-scale desktop refresh programme. This is a hands-on coordination role, working alongside an experienced project team and engineers to ensure installations and project activities are delivered on time. Key Responsibilities: Coordinate delivery of desktop refresh projects and installation activities Work closely with engineers to manage schedules and onsite activities Track project progress, actions, risks and issues Liaise with technical teams and key stakeholders Ensure installations are delivered efficiently and to agreed timescales Provide regular project updates and reporting Required Experience: Experience in an IT Project Coordinator role within Financial Services (essential) Strong experience coordinating engineers or technical teams Excellent organisational and communication skills Experience delivering IT infrastructure, desktop, or hardware projects (essential) Weekend working required ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Technical Architect - Virtualisation Rate: 750 per day (Inside IR35) Location : Sheffield (5x per month) Length: 6 Months Role Profile We are seeking an experienced Technical Architect / Technical Lead to join a large-scale enterprise platform modernisation programme. This is a key opportunity for someone with strong virtualisation expertise to take ownership of a technology domain or migration workstream and drive delivery from technical direction through to successful implementation. The role combines deep technical expertise with strong delivery leadership. You will be responsible for resolving complex technical challenges, managing dependencies and risks, and ensuring progress against programme objectives within your assigned area. You will work closely with senior engineering leaders, architects, programme stakeholders and executive sponsors, building credibility quickly and influencing decisions across the organisation. As Technical Architect, you will: Lead a defined technology domain or migration workstream within a complex enterprise transformation programme. Own technical direction, architectural decisions and delivery outcomes. Drive execution of platform modernisation and migration activities. Coordinate across engineering, architecture, operations and programme teams. Identify and remove technical blockers, dependencies and risks. Provide hands-on technical leadership where required. Represent your workstream at governance, technical review and leadership forums. Build strong relationships with senior stakeholders and communicate progress, challenges and recommendations effectively. Ensure solutions align with organisational standards, governance requirements and strategic objectives. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Programme Manager - Vulnerability Management London - Hybrid 650 - 750 per day Inside IR35 Initial 3-month contract We're looking for an experienced Programme Manager to support a major vulnerability and patch management transformation programme within a large enterprise environment. Responsibilities Manage key vulnerability and patch management workstreams Coordinate Technology, Infrastructure, Cyber and third-party vendors Own programme plans, risks, dependencies and delivery milestones Lead senior stakeholder and vendor meetings Assess vendor capabilities and provide clear recommendations Drive actions through to completion and report progress to programme leadership Key Requirements Proven experience working as a VP/Senior Management/Senior Programme/Transformation Manager Recent financial services is essential Experience across vulnerability management, patch management or cyber programmes Comfortable engaging with senior/executive stakeholders Microsoft Copilot / AI productivity experience advantageous ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Infrastructure Architect - Patch Management London - Hybrid Initial 3-month contract 650 - 750 per day Inside IR35 We're looking for an experienced Infrastructure Architect with strong expertise across patch management, vulnerability remediation and infrastructure automation to support a major programme within a large enterprise environment. You'll help shape patching strategy, improve existing processes and identify opportunities to automate vulnerability remediation across a large enterprise environment. Responsibilities: Define and shape the future-state patch management and automation strategy Review existing patching processes and identify opportunities for improvement Develop technical solutions to improve vulnerability remediation and reduce patch backlogs Define tooling and technical requirements and support implementation roadmaps Collaborate with Infrastructure, Security, Operations and Service Management teams Provide technical recommendations to senior stakeholders and help drive transformation Key Requirements: Proven experience as an Infrastructure Architect/Technical Architect, or similar Strong understanding of patch and vulnerability management Experience across server, OS, network, database and container environments Proven experience delivering large-scale transformation and process improvement Recent financial services experience is essential ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Solutions Architect - GPU/HPC Inside IR35 650 - 850 p/day Remote with travel to Europe IT Services Provider We are seeking a Solutions Architect to join a fast-moving team delivering technically complex AI, GPU cloud and HPC solutions. You will act as the technical authority throughout the sales cycle, engaging customers, shaping solution designs, and ensuring proposed solutions are technically sound and deliverable. Key Responsibilities: Own the technical sales cycle from customer requirements through solution design, proposal and delivery handover Engage with customers to understand workload requirements, technical constraints and objectives Produce detailed solution designs including architecture, networking, storage and GPU resource requirements Work closely with infrastructure, data centre, network and engineering teams to validate solution feasibility Develop technical proposals, RFP responses, statements of work and Bills of Materials Build and maintain reference architectures covering AI/ML, HPC and rendering workloads Required Experience: Strong background in HPC/AI software stack design and delivery Experience across GPU computing, workload optimisation and distributed AI/HPC environments Hands-on experience with multi-GPU/multi-node performance tuning Good understanding of containerisation and orchestration within AI/HPC environments Experience within an OEM, hyperscaler, cloud or enterprise/research HPC environment Strong technical documentation and architecture skills Confident working with customers and engineering teams as a technical authority Contract Details: Inside IR35 Competitive day rate (flexibility dependent on experience) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Network Security Engineer Initial 6-month Contract Remote working 400 - 475, Outside IR35 We're looking for an experienced Network Security Engineer to support security transformation and technology projects within a large enterprise environment. The role will focus on implementing and enhancing network security solutions, supporting secure cloud and container environments, and working closely with technical teams and stakeholders to ensure security requirements are met across business-critical platforms. Key Responsibilities: Implement and support network security technologies and controls Support container and cloud security initiatives Work across the Software Development Lifecycle and DevSecOps environments Manage and enhance identity and access management solutions Work closely with technical teams, architects and senior stakeholders Assess security risks and support remediation activities Support technology transformation and modernisation projects Requirements: Proven experience working as a Network Security Engineer Previous telecommunications experience is essential Strong knowledge of network security technologies and controls Experience with Container Security, Cloud Security, Identity Security, and DevSecOps Strong stakeholder management and communication skills ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Field Services Engineer Location: Home Based / Field Based, travel to customer sites around Swindon Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required - or we can put you through this if successful We're looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business requirements. You'll therefore need to be comfortable travelling regularly and working across multiple customer environments. The role will involve a mixture of desk-side support, field services, hardware and software troubleshooting, Tech Bar support and general BAU IT support . Key Responsibilities Provide high-quality desk-side and field-based IT support across multiple customer sites Troubleshoot and resolve common desktop, hardware and software issues Take end-to-end ownership of incidents and service requests Provide regular updates on open tickets and ensure SLAs are met Attend scheduled customer Tech Bars / IT surgeries Provide planned and unplanned cover for Site Engineers when required Investigate technical issues and escalate appropriately to 3rd Line Support Build strong relationships with end users and provide an excellent customer experience Work in line with customer processes, procedures and ITIL best practice Support continuous improvement across service delivery What We're Looking For Previous experience within a Field Services, Desk Side, Desktop Support or IT Support Engineer position Strong hardware and software troubleshooting experience Experience working within multi-vendor or complex IT environments would be advantageous Good understanding of ITIL best practice Excellent communication and customer service skills Ability to manage and prioritise your own workload Confident working independently across different customer environments Flexible and comfortable with regular travel to different customer sites Security Clearance required Full UK driving licence There may occasionally be requirements to travel further afield and stay overnight, with hotel accommodation provided . This is a great opportunity for someone who enjoys a varied role, working with different customers, technologies and environments , rather than being based at the same site every day. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Field Services Engineer Location: Home Based / Field Based, travel to customer sites around London/South East Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required or we can put you through this if successful We're looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business requirements. You'll therefore need to be comfortable travelling regularly and working across multiple customer environments. The role will involve a mixture of desk-side support, field services, hardware and software troubleshooting, Tech Bar support and general BAU IT support . Key Responsibilities Provide high-quality desk-side and field-based IT support across multiple customer sites Troubleshoot and resolve common desktop, hardware and software issues Take end-to-end ownership of incidents and service requests Provide regular updates on open tickets and ensure SLAs are met Attend scheduled customer Tech Bars / IT surgeries Provide planned and unplanned cover for Site Engineers when required Investigate technical issues and escalate appropriately to 3rd Line Support Build strong relationships with end users and provide an excellent customer experience Work in line with customer processes, procedures and ITIL best practice Support continuous improvement across service delivery What We're Looking For Previous experience within a Field Services, Desk Side, Desktop Support or IT Support Engineer position Strong hardware and software troubleshooting experience Experience working within multi-vendor or complex IT environments would be advantageous Good understanding of ITIL best practice Excellent communication and customer service skills Ability to manage and prioritise your own workload Confident working independently across different customer environments Flexible and comfortable with regular travel to different customer sites Security Clearance required Full UK driving licence There may occasionally be requirements to travel further afield and stay overnight, with hotel accommodation provided . This is a great opportunity for someone who enjoys a varied role, working with different customers, technologies and environments , rather than being based at the same site every day. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Senior DevOps Engineer - ELK Initial 12-Month Contract Remote Working 500 - 700 per day Inside IR35 A fantastic opportunity has become available to join one of the world's leading technology organisations as a Senior DevOps Engineer, helping to deliver and scale critical observability, automation, and platform engineering solutions across a complex enterprise environment. As a Senior DevOps Engineer, you will be responsible for: Designing, deploying, and optimising large-scale Elasticsearch environments. Leading improvements to monitoring, logging, and observability platforms. Driving automation and infrastructure-as-code best practices. Supporting and enhancing Kubernetes and GitOps deployments. Troubleshooting complex performance and reliability issues. Collaborating with technical teams to improve platform scalability, resilience, and security. Promoting DevOps best practices across engineering teams. Requirements: Strong experience with Elasticsearch, Logstash & Kibana (ELK Stack) essential Experience with Ansible Knowledge of Kafka Strong Kubernetes experience Experience with ArgoCD Advanced scripting and automation skills Experience with GitLab Strong troubleshooting and performance tuning experience Infrequent travel to London ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

DevOps Engineer - ELK Initial 12-Month Contract Remote Working 250 - 400 per day Inside IR35 A fantastic opportunity has become available to join one of the world's leading technology organisations as a DevOps Engineer, where you will be responsible for supporting, maintaining, and optimising enterprise-scale ELK environments. As a DevOps Engineer, you will be responsible for: Designing, deploying, and maintaining Elasticsearch clusters. Monitoring platform performance and resolving technical issues. Supporting logging, monitoring, and observability solutions. Automating operational processes through scripting and tooling. Working closely with engineering teams to improve system reliability and scalability. Supporting cloud-native and containerised environments. Requirements: 3+ years working with Elasticsearch, Logstash & Kibana (ELK Stack) Experience with Ansible Knowledge of Kafka Experience working with Kubernetes Exposure to ArgoCD Scripting experience (Python, Bash, Shell) Experience with GitLab Infrequent travel to London ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

BMC TrueSight Server Automation Consultant Contract Length: Two Weeks (Initial) Day Rate: 650 Per Day Outside IR35 I have an immediate requirement for an experienced BMC TrueSight Server Automation (TSSA) Consultant to support a secure UK based engagement. The successful consultant will have strong hands-on experience with BMC TrueSight Server Automation, including working within complex enterprise environments. Skills & Experience Required Strong BMC TrueSight Server Automation (TSSA) experience Strong server automation and infrastructure management experience Able to work within secure, controlled environments Available to start within the required project timescales Due to the nature of the project, UK Citizenship and active UK Security Clearance (SC) are mandatory. Unfortunately, candidates without both cannot be considered. If you are an experienced TSSA Consultant with active SC Clearance and are available for a new engagement, please get in touch. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.