EMEA Enterprise CSM - SaaS Digital Workplace

A leading tech company in Greater London is seeking a Customer Success Manager with over 5 years of experience. This role involves acting as the primary point of contact for diverse clients, managing customer satisfaction and retention, and driving the adoption of their AI-native employee experience platform. Candidates should have experience in managing significant portfolios and working in SaaS environments. The position promotes a collaborative culture with flexible working arrangements and competitive benefits.