HR Systems Support Analyst (D365)

  • Reed Technology
  • Manchester, Lancashire
  • 27/04/2026
Contractor Information Technology Telecommunications Testing

Job Description

D365 HR - Systems & Support Analyst

Manchester/Hybrid - one day on site every 2 weeks

18 months+

A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform.

You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements.

Key responsibilities:

  • Support Dynamics 365 HR implementation, configuration and testing
  • Translate HR requirements into system configuration and documentation
  • Support HR data migration and security role management
  • Provide post go-live system support and continuous improvement

Experience required:

  • Experience implementing or supporting D365 F&O HR
  • Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation.
  • Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases.
  • Security Design: Experience defining and maintaining custom security roles and permissions within D365.
  • Strong HR systems and data knowledge
  • Confident working with stakeholders and external suppliers

Desirable:

  • Data Migration Expertise: Experience mapping and migrating complex data sets from Legacy systems (ideally Unit4 Business World) using the DMF.