Telephone Business Development Manager

  • Stellar Select
  • Watford, Hertfordshire
  • 09/04/2026
Full time Information Technology Telecommunications Management CRM

Job Description

Job Title: Telephone Business Development Manager

Location: Watford - Office Based

Salary: Competitive + Commission

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

  • Contributory Pension scheme
  • Private Medical Healthcare
  • Life Assurance
  • Dental Plan
  • Free eye tests
  • Annual leave purchase scheme
  • Social events
  • Refreshments
  • 25 days of annual leave with bank and public holidays on top
  • Perk box
  • Superb development opportunities

About the position of Telephone Business Development Manager:

Are you an experienced bridging finance professional looking to join a well-established and growing specialist lender? Whether you've built your knowledge through broking, relationship management, or business development, this is a great opportunity to further your career in a dynamic and supportive environment.

You'll be responsible for managing and growing intermediary relationships within a defined region. Working closely with a field-based BDM, you'll handle inbound enquiries, structure deals, and support brokers to drive lending volumes across bridging, development, and commercial finance. You'll be the go-to contact for your broker panel, providing product guidance and ensuring deals progress smoothly through to completion.

Responsibilities for the role of Telephone Business Development Manager:

  • Build and maintain relationships with introducers to meet business targets.
  • Gain in-depth knowledge of bridging, development, and commercial finance products, criteria, and USPs.
  • Assess enquiries, generate terms, and progress applications within SLAs.
  • Work closely with the regional field BDM to maximise sales opportunities.
  • Respond promptly to new business enquiries from intermediaries.
  • Keep accurate records in CRM and maintain communication logs.
  • Keep intermediaries informed about new products and market trends.
  • Engage proactively with new, existing, and lapsed intermediaries.
  • Conduct fact-finding calls with intermediaries to identify opportunities.
  • Schedule virtual meetings to present product propositions and benefits.
  • Evaluate enquiries, identify sales opportunities, and help structure deals.
  • Follow up on issued terms and agreed deals to ensure progression.
  • Introduce new firms and provide regional support information.
  • Support field BDM with on-the-road appointments, ensuring excellent service.
  • Log all activities in CRM (HubSpot).

Experience and skills required for the role of Telephone Business Development Manager:

  • Direct experience in bridging, development, or commercial finance is essential
  • Proven track record of developing and maintaining successful broker relationships
  • Prove track record in telephone sales

For more information regarding the role of Telephone Business Development Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.