Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
We're recruiting for a Business Development Manager to join a well-established and growing business within the automotive aftermarket. This is a field-based role focused on developing existing accounts and winning new business across the UK & Ireland, driving sales growth across a range of distribution channels. You'll play a key role in strengthening customer relationships, identifying new opportunities, and supporting wider commercial and product strategies. What You'll Be Doing Managing and developing key customer relationships Identifying and securing new business opportunities Growing sales across regional, national and specialist distributors Negotiating commercial terms, pricing and agreements with customers Managing your sales pipeline, pricing and commercial agreements Supporting promotions and providing market/product insight Attending customer visits, trade shows and industry events (UK and occasional international) Supporting effective account management, including awareness of customer spend and aged debt About You Experience in a field sales / business development role Automotive aftermarket experience desirable (not essential) Strong relationship builder with a commercial mindset Self-motivated, organised and comfortable working independently Full UK driving licence Confident managing a territory and customer base Intermediate Excel skills for reporting and tracking Full UK driving licence What's in It for You Salary c 42,500 with flexibility for the right person Bonus and benefits package Up to 15% performance-related bonus Company car or car allowance 31 days holiday (incl. bank holidays, rising with service) Free parking when onsite Opportunity to join a growing, market-established business Field-based role with real autonomy and progression potential Growing business with real progression opportunities Core Hours Mon-Thurs: 08:30-17:00 Fri: 08:00-15:30 Location Field-based across the UK & Ireland, with weekly travel to Banbury
14/04/2026
Full time
We're recruiting for a Business Development Manager to join a well-established and growing business within the automotive aftermarket. This is a field-based role focused on developing existing accounts and winning new business across the UK & Ireland, driving sales growth across a range of distribution channels. You'll play a key role in strengthening customer relationships, identifying new opportunities, and supporting wider commercial and product strategies. What You'll Be Doing Managing and developing key customer relationships Identifying and securing new business opportunities Growing sales across regional, national and specialist distributors Negotiating commercial terms, pricing and agreements with customers Managing your sales pipeline, pricing and commercial agreements Supporting promotions and providing market/product insight Attending customer visits, trade shows and industry events (UK and occasional international) Supporting effective account management, including awareness of customer spend and aged debt About You Experience in a field sales / business development role Automotive aftermarket experience desirable (not essential) Strong relationship builder with a commercial mindset Self-motivated, organised and comfortable working independently Full UK driving licence Confident managing a territory and customer base Intermediate Excel skills for reporting and tracking Full UK driving licence What's in It for You Salary c 42,500 with flexibility for the right person Bonus and benefits package Up to 15% performance-related bonus Company car or car allowance 31 days holiday (incl. bank holidays, rising with service) Free parking when onsite Opportunity to join a growing, market-established business Field-based role with real autonomy and progression potential Growing business with real progression opportunities Core Hours Mon-Thurs: 08:30-17:00 Fri: 08:00-15:30 Location Field-based across the UK & Ireland, with weekly travel to Banbury
NEW VACANCY! (PK9231) NEW BUSINESS DEVELOPMENT MANAGER - OPEN TO ANY EXPERIENCE NORTH WEST - POSITION IS A MIX OF OFFICE AND FIELD BASED SALARY OPEN (Depending on Experience) + Commission + Company Car + Laptop + Mobile + 20 Days Holiday Our client is a family owned corrugated packaging manufacturer. They have a state of the art factory and have invested in the very latest kit including a brand new Casemaker. Our client specialises in bespoke conventional corrugated packaging (B, C and BC printed up to 3 Col) supplying a wide range of market sectors. Due to increased capacity, our client is seeking a New Business Development Manager to cover the North West. They are looking for a self-motivated candidate who can focus on generating new business. There is plenty of warm leads and lapsed accounts to contact. Our client has a strong reputation, have very high levels in quality and service with excellent in house kit. They have a flexible approach to managing their Sales Team and offer support, training and freedom to all of their staff. This role would suit a driven individual already working in a Field Sales role or an Internal Sales candidate looking to progress into External Sales. Our client is looking for a candidate who can build a long term career within the business, there are progression opportunities with this role into a Senior Sales / Sales Managerial level position.
14/04/2026
Full time
NEW VACANCY! (PK9231) NEW BUSINESS DEVELOPMENT MANAGER - OPEN TO ANY EXPERIENCE NORTH WEST - POSITION IS A MIX OF OFFICE AND FIELD BASED SALARY OPEN (Depending on Experience) + Commission + Company Car + Laptop + Mobile + 20 Days Holiday Our client is a family owned corrugated packaging manufacturer. They have a state of the art factory and have invested in the very latest kit including a brand new Casemaker. Our client specialises in bespoke conventional corrugated packaging (B, C and BC printed up to 3 Col) supplying a wide range of market sectors. Due to increased capacity, our client is seeking a New Business Development Manager to cover the North West. They are looking for a self-motivated candidate who can focus on generating new business. There is plenty of warm leads and lapsed accounts to contact. Our client has a strong reputation, have very high levels in quality and service with excellent in house kit. They have a flexible approach to managing their Sales Team and offer support, training and freedom to all of their staff. This role would suit a driven individual already working in a Field Sales role or an Internal Sales candidate looking to progress into External Sales. Our client is looking for a candidate who can build a long term career within the business, there are progression opportunities with this role into a Senior Sales / Sales Managerial level position.
Business Development Manager Location: United Kingdom (travel required) Contract: Full-time Industry: Facilities Management ABOUT US We are a purpose-driven facilities management organisation committed to delivering exceptional service, sustainable solutions, and strong client partnerships. As we continue to grow, we are seeking a highly motivated and ambitious Business Development Manager to join our commercial team and support the continued expansion of our services across the UK. Business Development Manager Role The Business Development Manager will play a key role in identifying, developing, and securing new business opportunities. The role involves managing qualified leads, conducting client meetings, producing bespoke proposals, and working collaboratively with sales and marketing teams to achieve growth targets. Business Development Manager Responsibilities Sales & Business Development: Identify and develop qualified sales leads to deliver approximately £750k in new business annually. Build and maintain a strong pipeline of opportunities. Engage with senior decision makers to uncover and develop new business prospects. Prepare proposals, quotations, and tender responses tailored to client requirements. Develop strong client relationships through effective questioning, listening, and solution-building. Network confidently at industry events and through digital platforms, including LinkedIn. Represent the company in a professional and positive manner at all times. Systems, Reporting & Administration Maintain accurate and up-to-date records within CRM systems such as Salesforce. Identify renewal opportunities and support contract retention activities. Provide regular updates and reporting to the management team. Maintain an organised database of leads, proposals, and client interactions. Teamwork & Collaboration Work closely with colleagues across departments to support business growth and operational efficiency. Contribute to team targets and share knowledge of products and services. Foster a collaborative and solution-focused working environment. Knowledge & Development Maintain a strong understanding of the company s services, market position, and client needs. Commit to ongoing professional development. Undertake additional duties as reasonably required to support business objectives. Requirements for the Business Development Manager Full UK driving licence. Willingness to travel to client sites across the UK. Ability to undertake occasional overnight stays when required. Flexibility with working hours to meet client needs. Education (Desirable) A degree in a related field such as: Business Management Sales and Marketing Commerce Or another relevant business-related studies Experience & Skills needed for Business Development Manager Minimum 3 years experience in a sales or business development role, ideally within facilities management or a related industry. Experience using CRM systems (Salesforce advantageous). Strong communication skills, both over the phone and in client meetings. Excellent attention to detail and organisational skills. Strong numeracy and ability to produce proposals and tender submissions. Confident user of Microsoft Office 365 (Word, Excel, PowerPoint). Ability to prioritise tasks and manage multiple opportunities effectively. Personal Attributes needed for the Business Development Manager Professional, friendly, and client focused. Adaptable and able to manage competing priorities. Confident working both independently and as part of a team. Strong interpersonal and relationship-building skills. Committed to continuous learning and professional development. Our benefits are 25 days annual leave per year plus bank holidays Volunteering days Birthday off
14/04/2026
Full time
Business Development Manager Location: United Kingdom (travel required) Contract: Full-time Industry: Facilities Management ABOUT US We are a purpose-driven facilities management organisation committed to delivering exceptional service, sustainable solutions, and strong client partnerships. As we continue to grow, we are seeking a highly motivated and ambitious Business Development Manager to join our commercial team and support the continued expansion of our services across the UK. Business Development Manager Role The Business Development Manager will play a key role in identifying, developing, and securing new business opportunities. The role involves managing qualified leads, conducting client meetings, producing bespoke proposals, and working collaboratively with sales and marketing teams to achieve growth targets. Business Development Manager Responsibilities Sales & Business Development: Identify and develop qualified sales leads to deliver approximately £750k in new business annually. Build and maintain a strong pipeline of opportunities. Engage with senior decision makers to uncover and develop new business prospects. Prepare proposals, quotations, and tender responses tailored to client requirements. Develop strong client relationships through effective questioning, listening, and solution-building. Network confidently at industry events and through digital platforms, including LinkedIn. Represent the company in a professional and positive manner at all times. Systems, Reporting & Administration Maintain accurate and up-to-date records within CRM systems such as Salesforce. Identify renewal opportunities and support contract retention activities. Provide regular updates and reporting to the management team. Maintain an organised database of leads, proposals, and client interactions. Teamwork & Collaboration Work closely with colleagues across departments to support business growth and operational efficiency. Contribute to team targets and share knowledge of products and services. Foster a collaborative and solution-focused working environment. Knowledge & Development Maintain a strong understanding of the company s services, market position, and client needs. Commit to ongoing professional development. Undertake additional duties as reasonably required to support business objectives. Requirements for the Business Development Manager Full UK driving licence. Willingness to travel to client sites across the UK. Ability to undertake occasional overnight stays when required. Flexibility with working hours to meet client needs. Education (Desirable) A degree in a related field such as: Business Management Sales and Marketing Commerce Or another relevant business-related studies Experience & Skills needed for Business Development Manager Minimum 3 years experience in a sales or business development role, ideally within facilities management or a related industry. Experience using CRM systems (Salesforce advantageous). Strong communication skills, both over the phone and in client meetings. Excellent attention to detail and organisational skills. Strong numeracy and ability to produce proposals and tender submissions. Confident user of Microsoft Office 365 (Word, Excel, PowerPoint). Ability to prioritise tasks and manage multiple opportunities effectively. Personal Attributes needed for the Business Development Manager Professional, friendly, and client focused. Adaptable and able to manage competing priorities. Confident working both independently and as part of a team. Strong interpersonal and relationship-building skills. Committed to continuous learning and professional development. Our benefits are 25 days annual leave per year plus bank holidays Volunteering days Birthday off
Business Development Executive Fully Remote Permanent Monday - Friday Up to 38,000 + Performance-Related Bonus Introduction Our client is seeking an ambitious and proactive Business Development Executive to join their expanding European team. This is an exciting opportunity for a driven B2B sales professional who thrives on prospecting, generating new opportunities, and building long-term client relationships within a global organisation. Reporting to the European Business Development Manager, you will play a key role in driving new business growth across assigned industries and accounts throughout Europe. Key Duties Maintain, update, and expand the customer database through proactive prospecting. Identify and target new contacts within assigned accounts and industry sectors. Conduct online research, direct outreach, cold calling, and email campaigns. Engage with decision-makers at multiple levels within target organisations. Generate new business opportunities ranging from individual listings to large-scale global programmes. Build and nurture strong relationships with new, prospective, and existing customers. Qualify inbound enquiries and convert them into viable opportunities. Collaborate with senior team members to progress and close new leads. Provide clear and consistent reporting on pipeline activity to sales management. Participate in internal meetings with the wider global team. Occasionally travel within Europe for client meetings and industry exhibitions. Requirements Minimum three years' experience in B2B sales or business development across Europe. Proven track record of working towards and achieving sales targets. Proactive "hunter" mindset, motivated by prospecting and creating new opportunities. Experience using external web-based platforms such as LinkedIn to identify and engage key decision-makers. Strong written and verbal communication skills with the ability to engage professionally at all levels. Ability to build lasting business relationships and understand customer needs. Highly organised, with the ability to coordinate meetings with internal senior management. Excellent time management skills and ability to prioritise effectively. Collaborative team player comfortable working with international colleagues. Confident, competitive, and results-driven. Willingness to travel occasionally within Europe. German language skills are essential. What We Offer Competitive salary up to 38,000 depending on experience. Performance-related bonus. 30 days' holiday, increasing up to 38 days with service. 5% employer pension contribution. Flexible working hours. Fully remote role with occasional office attendance as required. Interested? If you are a driven Business Development professional with German language skills and are ready to take the next step in your career, apply now with your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
14/04/2026
Full time
Business Development Executive Fully Remote Permanent Monday - Friday Up to 38,000 + Performance-Related Bonus Introduction Our client is seeking an ambitious and proactive Business Development Executive to join their expanding European team. This is an exciting opportunity for a driven B2B sales professional who thrives on prospecting, generating new opportunities, and building long-term client relationships within a global organisation. Reporting to the European Business Development Manager, you will play a key role in driving new business growth across assigned industries and accounts throughout Europe. Key Duties Maintain, update, and expand the customer database through proactive prospecting. Identify and target new contacts within assigned accounts and industry sectors. Conduct online research, direct outreach, cold calling, and email campaigns. Engage with decision-makers at multiple levels within target organisations. Generate new business opportunities ranging from individual listings to large-scale global programmes. Build and nurture strong relationships with new, prospective, and existing customers. Qualify inbound enquiries and convert them into viable opportunities. Collaborate with senior team members to progress and close new leads. Provide clear and consistent reporting on pipeline activity to sales management. Participate in internal meetings with the wider global team. Occasionally travel within Europe for client meetings and industry exhibitions. Requirements Minimum three years' experience in B2B sales or business development across Europe. Proven track record of working towards and achieving sales targets. Proactive "hunter" mindset, motivated by prospecting and creating new opportunities. Experience using external web-based platforms such as LinkedIn to identify and engage key decision-makers. Strong written and verbal communication skills with the ability to engage professionally at all levels. Ability to build lasting business relationships and understand customer needs. Highly organised, with the ability to coordinate meetings with internal senior management. Excellent time management skills and ability to prioritise effectively. Collaborative team player comfortable working with international colleagues. Confident, competitive, and results-driven. Willingness to travel occasionally within Europe. German language skills are essential. What We Offer Competitive salary up to 38,000 depending on experience. Performance-related bonus. 30 days' holiday, increasing up to 38 days with service. 5% employer pension contribution. Flexible working hours. Fully remote role with occasional office attendance as required. Interested? If you are a driven Business Development professional with German language skills and are ready to take the next step in your career, apply now with your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Job Title Business Development Manager Location: UK (Hybrid / Remote) Salary: 30,000 - 40,000 OTE: 50,000 - 55,000 Full-time, permanent role Sector: Sports / Healthcare / Performance Products We're partnering with a fast-growing sports performance brand that's scaling quickly and building serious momentum in the B2B space. They're a tight-knit, high-energy team who move fast, care deeply about what they do, and have sport at the heart of everything. This is a brilliant opportunity for someone who thrives in a hands-on, entrepreneurial environment. You'll be given real autonomy, trusted to build your own pipeline, and supported by a strong product and leadership team that backs commercial ideas. This is what you'll be doing As a Business Development Manager, you'll take full ownership of new business across the UK and international B2B markets, driving growth across sport, healthcare and retail channels. Building and owning a structured outbound pipeline, targeting physiotherapy clinics, sports clubs, gyms, healthcare organisations and retail partners Driving the full sales cycle from first contact through to close, using a mix of outreach, networking, events and relationship-led selling to win new accounts Developing long-term commercial relationships with key decision-makers and ensuring strong account growth post-sale through upselling and repeat orders Identifying and developing opportunities for international distribution partnerships across Europe and wider global markets Working closely with marketing and internal teams to share market insight, shape campaigns and ensure a seamless onboarding experience for new partners This is what you'll bring to the team As a Business Development Manager, you'll be a commercially driven self-starter who is confident operating independently and creating momentum in a fast-paced environment. Proven experience in B2B sales or business development, ideally within sports, healthcare, fitness or consumer goods Strong ability to manage the full sales cycle and consistently generate new business opportunities Confident engaging with professional buyers and building trust quickly with a range of stakeholders Highly proactive approach with strong pipeline management and organisational skills A genuine interest in sport and performance, with the energy and drive to thrive in a scaling business This is what you'll get in return 30,000 - 40,000 base salary 50,000 - 55,000 OTE Hybrid / flexible working setup Autonomy to build and own your own pipeline and territory Direct access to senior leadership with fast decision-making Opportunity to play a key role in shaping a growing commercial function and scaling a high-growth brand
14/04/2026
Full time
Job Title Business Development Manager Location: UK (Hybrid / Remote) Salary: 30,000 - 40,000 OTE: 50,000 - 55,000 Full-time, permanent role Sector: Sports / Healthcare / Performance Products We're partnering with a fast-growing sports performance brand that's scaling quickly and building serious momentum in the B2B space. They're a tight-knit, high-energy team who move fast, care deeply about what they do, and have sport at the heart of everything. This is a brilliant opportunity for someone who thrives in a hands-on, entrepreneurial environment. You'll be given real autonomy, trusted to build your own pipeline, and supported by a strong product and leadership team that backs commercial ideas. This is what you'll be doing As a Business Development Manager, you'll take full ownership of new business across the UK and international B2B markets, driving growth across sport, healthcare and retail channels. Building and owning a structured outbound pipeline, targeting physiotherapy clinics, sports clubs, gyms, healthcare organisations and retail partners Driving the full sales cycle from first contact through to close, using a mix of outreach, networking, events and relationship-led selling to win new accounts Developing long-term commercial relationships with key decision-makers and ensuring strong account growth post-sale through upselling and repeat orders Identifying and developing opportunities for international distribution partnerships across Europe and wider global markets Working closely with marketing and internal teams to share market insight, shape campaigns and ensure a seamless onboarding experience for new partners This is what you'll bring to the team As a Business Development Manager, you'll be a commercially driven self-starter who is confident operating independently and creating momentum in a fast-paced environment. Proven experience in B2B sales or business development, ideally within sports, healthcare, fitness or consumer goods Strong ability to manage the full sales cycle and consistently generate new business opportunities Confident engaging with professional buyers and building trust quickly with a range of stakeholders Highly proactive approach with strong pipeline management and organisational skills A genuine interest in sport and performance, with the energy and drive to thrive in a scaling business This is what you'll get in return 30,000 - 40,000 base salary 50,000 - 55,000 OTE Hybrid / flexible working setup Autonomy to build and own your own pipeline and territory Direct access to senior leadership with fast decision-making Opportunity to play a key role in shaping a growing commercial function and scaling a high-growth brand
Business Development Manager UK-Based (National Travel Required) 55,000 - 65,000 Company Car + Annual Bonus Overview An excellent opportunity has arisen for a commercially driven Sales professional to join a well-established player within the lighting sector. The business is now looking to appoint a Sales Consultant- a role that operates at Business Development Manager / Sales Manager level- to drive growth and develop key accounts across the UK. The Role Drive new business development across commercial and project-led lighting markets Manage and grow key customer relationships across contractors, distributors, and specifiers Identify and secure new opportunities within sectors such as commercial, hospitality, and residential projects Work closely with internal teams to deliver tailored lighting solutions Lead on client meetings, presentations, and negotiations Contribute to overall sales strategy and market expansion The Candidate Proven experience in a BDM, Sales Manager, or equivalent commercial role Background in lighting (ideally commercial lighting) is highly desirable Open to candidates from broader lighting backgrounds (decorative, architectural, or technical) Strong track record in new business development and account management Comfortable managing long sales cycles and project-based sales Excellent communication and stakeholder management skills Willingness to travel nationally Package Basic salary: 55,000 - 65,000 Annual bonus (company performance-based) Company car Additional benefits package Why Apply? Opportunity to step into an established territory with strong growth potential Work within a stable and respected business in the lighting sector Autonomy to shape and develop your sales approach WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
14/04/2026
Full time
Business Development Manager UK-Based (National Travel Required) 55,000 - 65,000 Company Car + Annual Bonus Overview An excellent opportunity has arisen for a commercially driven Sales professional to join a well-established player within the lighting sector. The business is now looking to appoint a Sales Consultant- a role that operates at Business Development Manager / Sales Manager level- to drive growth and develop key accounts across the UK. The Role Drive new business development across commercial and project-led lighting markets Manage and grow key customer relationships across contractors, distributors, and specifiers Identify and secure new opportunities within sectors such as commercial, hospitality, and residential projects Work closely with internal teams to deliver tailored lighting solutions Lead on client meetings, presentations, and negotiations Contribute to overall sales strategy and market expansion The Candidate Proven experience in a BDM, Sales Manager, or equivalent commercial role Background in lighting (ideally commercial lighting) is highly desirable Open to candidates from broader lighting backgrounds (decorative, architectural, or technical) Strong track record in new business development and account management Comfortable managing long sales cycles and project-based sales Excellent communication and stakeholder management skills Willingness to travel nationally Package Basic salary: 55,000 - 65,000 Annual bonus (company performance-based) Company car Additional benefits package Why Apply? Opportunity to step into an established territory with strong growth potential Work within a stable and respected business in the lighting sector Autonomy to shape and develop your sales approach WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Business Development Manager - Technical Solutions (Flexible working - 3 full days (Tuesday, Wednesday or Thursday) or 5 days pro-rata, hybrid with one remote day per week Are you a natural relationship builder with a passion for technology and innovation? This is an exciting opportunity to take ownership of new business growth for a forward-thinking electronics manufacturing company - where your ideas, energy, and expertise will truly make an impact. You willl be at the forefront of driving new business, identifying opportunities across the UK and introducing our capabilities to new clients. With the support of a skilled and experienced internal team, you'll have the freedom to shape your approach and play a pivotal role in our continued success. Once relationships are established, you willl work closely with the internal sales team to ensure a seamless handover and an exceptional customer experience from start to finish. Duties will include: Identifying and developing new business opportunities across the UK. Building strong, lasting relationships with potential customers. Understanding customer needs and working with internal teams to deliver tailored technical solutions. Representing the company at trade shows, exhibitions, and client meetings. Managing your sales pipeline and maintaining accurate forecasts. Supporting the internal sales team once accounts are established. To be suitable for this role you will have: Proven experience in sales and business development, ideally within electronics manufacturing, cable assembly, or a related technical sector. A strong technical mindset - you enjoy understanding how things work and turning that insight into customer solutions. A proactive, self-motivated individual who thrives working independently but values teamwork. Excellent communication and relationship-building skills. Enthusiasm, curiosity, and a genuine desire to help customers succeed. On Offer: This role offers a basic salary of 30,000 - 35,000 per annum pro-rata with a quarterly bonus Flexible working options - 3 full days (Tuesday, Wednesday & Thursday) or 5 days pro-rata, with one day remote each week. 21 days holiday plus bank holiday (pro-rata) If you are looking for a role where you can combine your technical knowledge with your passion for business growth - and make a real difference - I would love to hear from you. Email your CV today - if you do not hear from us within 5 working days, please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
14/04/2026
Full time
Business Development Manager - Technical Solutions (Flexible working - 3 full days (Tuesday, Wednesday or Thursday) or 5 days pro-rata, hybrid with one remote day per week Are you a natural relationship builder with a passion for technology and innovation? This is an exciting opportunity to take ownership of new business growth for a forward-thinking electronics manufacturing company - where your ideas, energy, and expertise will truly make an impact. You willl be at the forefront of driving new business, identifying opportunities across the UK and introducing our capabilities to new clients. With the support of a skilled and experienced internal team, you'll have the freedom to shape your approach and play a pivotal role in our continued success. Once relationships are established, you willl work closely with the internal sales team to ensure a seamless handover and an exceptional customer experience from start to finish. Duties will include: Identifying and developing new business opportunities across the UK. Building strong, lasting relationships with potential customers. Understanding customer needs and working with internal teams to deliver tailored technical solutions. Representing the company at trade shows, exhibitions, and client meetings. Managing your sales pipeline and maintaining accurate forecasts. Supporting the internal sales team once accounts are established. To be suitable for this role you will have: Proven experience in sales and business development, ideally within electronics manufacturing, cable assembly, or a related technical sector. A strong technical mindset - you enjoy understanding how things work and turning that insight into customer solutions. A proactive, self-motivated individual who thrives working independently but values teamwork. Excellent communication and relationship-building skills. Enthusiasm, curiosity, and a genuine desire to help customers succeed. On Offer: This role offers a basic salary of 30,000 - 35,000 per annum pro-rata with a quarterly bonus Flexible working options - 3 full days (Tuesday, Wednesday & Thursday) or 5 days pro-rata, with one day remote each week. 21 days holiday plus bank holiday (pro-rata) If you are looking for a role where you can combine your technical knowledge with your passion for business growth - and make a real difference - I would love to hear from you. Email your CV today - if you do not hear from us within 5 working days, please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jonathan Lee Recruitment Ltd
Leicester, Leicestershire
Business Development Manager - Defence / Hybrid In support of an existing, established global manufacturing company with the further growth of UAV product sales and services across a broad spectrum of applications, we are seeking a Business Development Manager who will support strategically aligned growth across their Defence portfolio in both UK and international markets. The role is primarily focused on identifying, shaping and securing new business opportunities within established strategic frameworks and priority campaigns. Operating within a defence environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks - Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability priorities, operational requirements and technology roadmaps across the defence domain. - Develop and manage a robust opportunity pipeline, progressing prospects through the opportunity lifecycle including identification, qualification, capture planning and contract award. - Ensure full compliance with company governance processes, export control regulations and all applicable UK and international legal and regulatory frameworks. - Establish and maintain trusted relationships with key defence customers, industry partners and strategic stakeholders. - Identify, shape and progress new business opportunities across the Defence sector in alignment with the organisation's strategic priorities and capability roadmap. - Maintain accurate pipeline data and forecasting, providing visibility of opportunity status, order intake expectations and business growth potential. - Provide customer insight, market intelligence and competitor awareness to inform business growth strategies and bid development activities. - Support the development and execution of campaign and capture strategies for priority opportunities within strategic customer accounts. - Work collaboratively with internal bid and capture teams to help shape solutions and support the development of compelling, customer-focused proposals. Person Specification The successful candidate will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. They expect the incoming Business Development Manager to be able to demonstrate the following skills and capabilities: Skills: - Ability to work collaboratively across multidisciplinary teams, including engineering, programme management, commercial and bid teams. - Excellent communication and influencing skills, including the ability to engage technical, commercial and operational stakeholders. - Effective strategic thinking and commercial awareness, with the ability to align opportunities to organisational capability and growth priorities. - Highly developed stakeholder engagement and relationship management skills, with the ability to build credibility and trust with customers and partners. - Strong analytical and market assessment skills, with the ability to evaluate opportunities, competitors and customer priorities. - Strong opportunity identification and qualification skills, with the ability to translate market intelligence into viable business opportunities. - Strong pipeline management and forecasting capability, ensuring accurate reporting of opportunity status and order intake expectations. - Well-developed presentation and briefing skills, able to clearly articulate value propositions and capability offerings to customers and internal stakeholders. Knowledge: - Awareness of defence technology trends, capability development programmes and operational requirements relevant to the organisation's portfolio. - A degree (in Business or Engineering), STEM preferred. - Demonstrable experience in business development, capture management or strategic sales within the defence, aerospace or security sectors. - Experience contributing to or supporting bid and proposal development within structured bid governance processes. - Experience developing and managing opportunity pipelines, including opportunity identification, qualification and capture planning. - Familiarity with export control regulations, security requirements and governance frameworks applicable to the defence industry. - Knowledge of campaign management and strategic account development within complex, multi-stakeholder environments. - Strong understanding of defence procurement environments, including UK Ministry of Defence (MoD) acquisition processes and, ideally, international defence markets. - Understanding of commercial principles, contracting mechanisms and the defence acquisition life-cycle. This role requires a strong customer facing mindset and a team-orientated approach. Integrity and professionalism are pre-requisite. If you have previous forces experience, this would be considered a benefit due to the defence environment our client is involved in. Note, due to the activity of the role, all prospective candidates will need to be able to support UK SC. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
14/04/2026
Full time
Business Development Manager - Defence / Hybrid In support of an existing, established global manufacturing company with the further growth of UAV product sales and services across a broad spectrum of applications, we are seeking a Business Development Manager who will support strategically aligned growth across their Defence portfolio in both UK and international markets. The role is primarily focused on identifying, shaping and securing new business opportunities within established strategic frameworks and priority campaigns. Operating within a defence environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks - Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability priorities, operational requirements and technology roadmaps across the defence domain. - Develop and manage a robust opportunity pipeline, progressing prospects through the opportunity lifecycle including identification, qualification, capture planning and contract award. - Ensure full compliance with company governance processes, export control regulations and all applicable UK and international legal and regulatory frameworks. - Establish and maintain trusted relationships with key defence customers, industry partners and strategic stakeholders. - Identify, shape and progress new business opportunities across the Defence sector in alignment with the organisation's strategic priorities and capability roadmap. - Maintain accurate pipeline data and forecasting, providing visibility of opportunity status, order intake expectations and business growth potential. - Provide customer insight, market intelligence and competitor awareness to inform business growth strategies and bid development activities. - Support the development and execution of campaign and capture strategies for priority opportunities within strategic customer accounts. - Work collaboratively with internal bid and capture teams to help shape solutions and support the development of compelling, customer-focused proposals. Person Specification The successful candidate will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. They expect the incoming Business Development Manager to be able to demonstrate the following skills and capabilities: Skills: - Ability to work collaboratively across multidisciplinary teams, including engineering, programme management, commercial and bid teams. - Excellent communication and influencing skills, including the ability to engage technical, commercial and operational stakeholders. - Effective strategic thinking and commercial awareness, with the ability to align opportunities to organisational capability and growth priorities. - Highly developed stakeholder engagement and relationship management skills, with the ability to build credibility and trust with customers and partners. - Strong analytical and market assessment skills, with the ability to evaluate opportunities, competitors and customer priorities. - Strong opportunity identification and qualification skills, with the ability to translate market intelligence into viable business opportunities. - Strong pipeline management and forecasting capability, ensuring accurate reporting of opportunity status and order intake expectations. - Well-developed presentation and briefing skills, able to clearly articulate value propositions and capability offerings to customers and internal stakeholders. Knowledge: - Awareness of defence technology trends, capability development programmes and operational requirements relevant to the organisation's portfolio. - A degree (in Business or Engineering), STEM preferred. - Demonstrable experience in business development, capture management or strategic sales within the defence, aerospace or security sectors. - Experience contributing to or supporting bid and proposal development within structured bid governance processes. - Experience developing and managing opportunity pipelines, including opportunity identification, qualification and capture planning. - Familiarity with export control regulations, security requirements and governance frameworks applicable to the defence industry. - Knowledge of campaign management and strategic account development within complex, multi-stakeholder environments. - Strong understanding of defence procurement environments, including UK Ministry of Defence (MoD) acquisition processes and, ideally, international defence markets. - Understanding of commercial principles, contracting mechanisms and the defence acquisition life-cycle. This role requires a strong customer facing mindset and a team-orientated approach. Integrity and professionalism are pre-requisite. If you have previous forces experience, this would be considered a benefit due to the defence environment our client is involved in. Note, due to the activity of the role, all prospective candidates will need to be able to support UK SC. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Business Relationship Manager Reading - Hybrid working Perm role Connecting business priorities with technology delivery to enable MBNL's success. The Business Relationship Manager plays a critical role in ensuring that MBNL's technology delivery ecosystem is aligned with the needs and priorities of the business. Acting as the primary bridge between business stakeholders and technology teams. A key part of the role is shielding the business from unnecessary technical complexity. By understanding MBNL's technology roadmap, integration landscape, and delivery constraints, you'll translate technical realities into clear, outcome-focused language-enabling leaders to make informed decisions without needing deep technical expertise. Why this role matters: Technology delivery is fundamental to how MBNL evolves and supports its customers and shareholders. By bridging business and technology, the Business Relationship Manager helps drive clarity, focus, and successful change delivery across the organisation. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll act as the trusted interface between business teams and technology delivery partners-ensuring that change initiatives are clearly defined, well-governed, and successfully delivered. End-to-End Business Engagement Own the full lifecycle of business engagement across technology enhancements and change initiatives. Ensure requirements are clearly captured, validated, and prioritised in alignment with business goals. Maintain transparency across delivery by providing regular updates on progress, risks, and dependencies. Translating Technology for the Business Act as the interface between business stakeholders and technical delivery teams. Distil complex technology, integration, and data challenges into clear, outcome-focused narratives. Enable informed decision-making by translating technical realities into accessible business language. Scope Governance & Decision Support Run governance processes that manage scope, options appraisal, and decision-making. Present clear trade-offs that balance cost, capability, delivery timelines, and strategic priorities. Ensure stakeholders have the insight needed to make confident, informed decisions. Stakeholder Communication, Influence & Alignment Champion business priorities across MBNL and supplier delivery teams. Build strong relationships with business SMEs, enterprise architecture teams, and technology partners. Negotiate and influence delivery outcomes to ensure business needs are effectively represented. Steer business concepts through technical solution design in collaboration with supplier solution teams and internal experts. Reporting, Visibility & Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways of working across change initiatives. Contribute to strengthening collaboration between business and technology communities. Key challenges you'll tackle Bridging the gap between business priorities and complex technology delivery environments. Translating technical constraints and architecture into clear, business-relevant insights. Aligning multiple stakeholders across business, supplier, and technology teams. Managing scope, priorities, and expectations across competing demands. Who we're looking for You're a collaborative and commercially aware professional who thrives at the intersection of business and technology. You're comfortable navigating complex delivery environments and have the ability to translate technical detail into meaningful business outcomes. You'll have: Demonstrated expertise in technology solutions, with experience in requirements gathering and roadmap development. Strong understanding of business-to-technical translation, prioritisation, and backlog management. Experience interfacing between business SMEs, large enterprise architecture teams, and technical solution providers. Strong stakeholder management, influencing, and communication skills. The ability to present complex concepts in clear, accessible language for business audiences. Experience working in complex delivery environments involving multiple teams or partners. Bridging business vision and technology delivery to drive meaningful progress. Project People is acting as an Employment Agency in relation to this vacancy.
14/04/2026
Full time
Business Relationship Manager Reading - Hybrid working Perm role Connecting business priorities with technology delivery to enable MBNL's success. The Business Relationship Manager plays a critical role in ensuring that MBNL's technology delivery ecosystem is aligned with the needs and priorities of the business. Acting as the primary bridge between business stakeholders and technology teams. A key part of the role is shielding the business from unnecessary technical complexity. By understanding MBNL's technology roadmap, integration landscape, and delivery constraints, you'll translate technical realities into clear, outcome-focused language-enabling leaders to make informed decisions without needing deep technical expertise. Why this role matters: Technology delivery is fundamental to how MBNL evolves and supports its customers and shareholders. By bridging business and technology, the Business Relationship Manager helps drive clarity, focus, and successful change delivery across the organisation. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll act as the trusted interface between business teams and technology delivery partners-ensuring that change initiatives are clearly defined, well-governed, and successfully delivered. End-to-End Business Engagement Own the full lifecycle of business engagement across technology enhancements and change initiatives. Ensure requirements are clearly captured, validated, and prioritised in alignment with business goals. Maintain transparency across delivery by providing regular updates on progress, risks, and dependencies. Translating Technology for the Business Act as the interface between business stakeholders and technical delivery teams. Distil complex technology, integration, and data challenges into clear, outcome-focused narratives. Enable informed decision-making by translating technical realities into accessible business language. Scope Governance & Decision Support Run governance processes that manage scope, options appraisal, and decision-making. Present clear trade-offs that balance cost, capability, delivery timelines, and strategic priorities. Ensure stakeholders have the insight needed to make confident, informed decisions. Stakeholder Communication, Influence & Alignment Champion business priorities across MBNL and supplier delivery teams. Build strong relationships with business SMEs, enterprise architecture teams, and technology partners. Negotiate and influence delivery outcomes to ensure business needs are effectively represented. Steer business concepts through technical solution design in collaboration with supplier solution teams and internal experts. Reporting, Visibility & Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways of working across change initiatives. Contribute to strengthening collaboration between business and technology communities. Key challenges you'll tackle Bridging the gap between business priorities and complex technology delivery environments. Translating technical constraints and architecture into clear, business-relevant insights. Aligning multiple stakeholders across business, supplier, and technology teams. Managing scope, priorities, and expectations across competing demands. Who we're looking for You're a collaborative and commercially aware professional who thrives at the intersection of business and technology. You're comfortable navigating complex delivery environments and have the ability to translate technical detail into meaningful business outcomes. You'll have: Demonstrated expertise in technology solutions, with experience in requirements gathering and roadmap development. Strong understanding of business-to-technical translation, prioritisation, and backlog management. Experience interfacing between business SMEs, large enterprise architecture teams, and technical solution providers. Strong stakeholder management, influencing, and communication skills. The ability to present complex concepts in clear, accessible language for business audiences. Experience working in complex delivery environments involving multiple teams or partners. Bridging business vision and technology delivery to drive meaningful progress. Project People is acting as an Employment Agency in relation to this vacancy.
The Firm Our client is a highly regarded Top 110 Law Firm based in prestigious offices in central London. The firm is renowned for its expertise in private client, family and contentious trusts works. The Opportunity This is a senior and strategic role, central to driving the firm's long-term growth plans. Key responsibilities will include: Leading the development and execution of firm-wide business development strategies aligned to growth objectives Driving CRM adoption (e.g. InTapp), including designing processes, training and reporting frameworks Embedding a proactive contact management culture across the firm Conducting market and competitor analysis to identify new opportunities, sectors and referral channels Acting as a trusted advisor to senior leadership on BD strategy and growth planning Working closely with Marketing, Finance and legal teams to ensure a consistent and effective BD approach This is a Senior business development managerial role which requires 4 days in office, Monday to Friday 9am-5:30pm, permanent. Requirements Minimum of 3 years experience within a law firm or professional services environment A relevant degree in Business, Marketing, Finance or similar Expertise in setting up, managing, and optimising CRM systems, with a focus on adoption, reporting, and strategic insights. Vacancy Highlights A comprehensive benefits package including private medical insurance (BUPA) Discretionary bonus scheme Hybrid working set-up To be considered for this exciting opportunity within a leading private client law firm, please contact Birchrose Associates for a confidential discussion Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
14/04/2026
Full time
The Firm Our client is a highly regarded Top 110 Law Firm based in prestigious offices in central London. The firm is renowned for its expertise in private client, family and contentious trusts works. The Opportunity This is a senior and strategic role, central to driving the firm's long-term growth plans. Key responsibilities will include: Leading the development and execution of firm-wide business development strategies aligned to growth objectives Driving CRM adoption (e.g. InTapp), including designing processes, training and reporting frameworks Embedding a proactive contact management culture across the firm Conducting market and competitor analysis to identify new opportunities, sectors and referral channels Acting as a trusted advisor to senior leadership on BD strategy and growth planning Working closely with Marketing, Finance and legal teams to ensure a consistent and effective BD approach This is a Senior business development managerial role which requires 4 days in office, Monday to Friday 9am-5:30pm, permanent. Requirements Minimum of 3 years experience within a law firm or professional services environment A relevant degree in Business, Marketing, Finance or similar Expertise in setting up, managing, and optimising CRM systems, with a focus on adoption, reporting, and strategic insights. Vacancy Highlights A comprehensive benefits package including private medical insurance (BUPA) Discretionary bonus scheme Hybrid working set-up To be considered for this exciting opportunity within a leading private client law firm, please contact Birchrose Associates for a confidential discussion Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Role: Security Consultant w ith Active SC Clearance Type: Contract (12 Months) Location: Bristol, UK Working Model: Hybrid (1 day in office per week) Payrate: 134 - 234 /day on PAYE .56 /day on Inside IR35 on Umbrella The Role: We are seeking a subject matter expert to advise clients on strengthening their cyber resilience. You will develop innovative security strategies, conduct vulnerability assessments, manage team decisions, and integrate security into cross-functional business processes. Requirements: Active SC Clearance. Advanced proficiency in Security Strategy & Planning. Desirable Skills: Advanced proficiency in Security Risk Assessment, Solution Development, Quality Assurance, Vulnerability Assessments, and Architecture Design. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
14/04/2026
Contractor
Role: Security Consultant w ith Active SC Clearance Type: Contract (12 Months) Location: Bristol, UK Working Model: Hybrid (1 day in office per week) Payrate: 134 - 234 /day on PAYE .56 /day on Inside IR35 on Umbrella The Role: We are seeking a subject matter expert to advise clients on strengthening their cyber resilience. You will develop innovative security strategies, conduct vulnerability assessments, manage team decisions, and integrate security into cross-functional business processes. Requirements: Active SC Clearance. Advanced proficiency in Security Strategy & Planning. Desirable Skills: Advanced proficiency in Security Risk Assessment, Solution Development, Quality Assurance, Vulnerability Assessments, and Architecture Design. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
