Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Mar 01, 2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Location: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary: £41,206 Contract type: Permanent Working pattern: Flexible working, Full-time, Part-time Benefits: Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the worlds leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate. You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders. As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions. There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week. HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified. You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession. You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders. The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team. This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK. For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604 JBRP1_UKTJ
May 05, 2024
Full time
Location: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary: £41,206 Contract type: Permanent Working pattern: Flexible working, Full-time, Part-time Benefits: Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the worlds leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate. You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders. As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions. There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week. HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified. You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession. You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders. The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team. This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK. For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604 JBRP1_UKTJ
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
May 05, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Senior Design Engineer ERA Home Security Wolverhampton, England, United Kingdom (On-site) We are seeking a Senior Design Engineer to join our evolving engineering team here at ERA and deliver new strategic product developments whilst working alongside our design engineering team. What youll be doing Joining an evolving engineering team you will report to the Design Manager and be working in a dynamic, global and multi-project environment. You will be responsible for the technical delivery of new strategic product developments whilst working alongside the design engineering team. You will work on technical customer requests and projects which the business has decided to commit to when they arise Ensuring the specific key product characteristics and technical specification of the product are correctly defined with the teams from the start of product developments Working through engineering design problems from first principles for optimal design and FMEA checks ensuring quality/technical standards are being met Working with international manufacturing and launch teams to ensure tooling designs are appropriate for the product and its projected volume plans You will be a contributor to the continuous improvement and development of engineering processes, applying lessons learned and ensuring lean project delivery Be comfortable with fast paced change management scenarios, custom product development project setups and flexible scoping of work Collaborate with the Design Manager to uphold high standards for drawing and engineering integrity What were looking for Technical degree in an Accredited Engineering related subject. At least 3 years experience working in product development engineering for intended production Strong 2D&3D CAD skills (Solidworks) Experienced with Mechanical Product & Component Design A proactive, adaptable and approachable engineer with excellent internal/external client facing communication skills to ensure optimised design viability in projects Experience in the fenestration industry or broader construction and building materials industry. Comfortable designing & developing new products off of a given design brief and then running feasibility checks prior to concept development About us ? Here at Tyman UK and Ireland, our purpose is to transform the security, comfort, and sustainability of living and working spaces through our expert touch. Tyman UK and Ireland is one of three divisions within the Tyman Group which has over 4000 employees globally and facilities in 17 countries. Based in the heart of the West Midlands ERA is a key part of the Tyman UK and Ireland Group . Our job is simple - develop window and door hardware that stands out from the rest while giving the fabricator, installer, and homeowner clear benefits. We believe the employment relationship is two-way, so from us you can expect a professional and safe working environment where teamwork is paramount. We are really looking for someone who is currently operating at this level in a similar role, however, linked to our value of never stop growing we are open to individuals who may be looking for their next career opportunity. JBRP1_UKTJ
May 05, 2024
Full time
Senior Design Engineer ERA Home Security Wolverhampton, England, United Kingdom (On-site) We are seeking a Senior Design Engineer to join our evolving engineering team here at ERA and deliver new strategic product developments whilst working alongside our design engineering team. What youll be doing Joining an evolving engineering team you will report to the Design Manager and be working in a dynamic, global and multi-project environment. You will be responsible for the technical delivery of new strategic product developments whilst working alongside the design engineering team. You will work on technical customer requests and projects which the business has decided to commit to when they arise Ensuring the specific key product characteristics and technical specification of the product are correctly defined with the teams from the start of product developments Working through engineering design problems from first principles for optimal design and FMEA checks ensuring quality/technical standards are being met Working with international manufacturing and launch teams to ensure tooling designs are appropriate for the product and its projected volume plans You will be a contributor to the continuous improvement and development of engineering processes, applying lessons learned and ensuring lean project delivery Be comfortable with fast paced change management scenarios, custom product development project setups and flexible scoping of work Collaborate with the Design Manager to uphold high standards for drawing and engineering integrity What were looking for Technical degree in an Accredited Engineering related subject. At least 3 years experience working in product development engineering for intended production Strong 2D&3D CAD skills (Solidworks) Experienced with Mechanical Product & Component Design A proactive, adaptable and approachable engineer with excellent internal/external client facing communication skills to ensure optimised design viability in projects Experience in the fenestration industry or broader construction and building materials industry. Comfortable designing & developing new products off of a given design brief and then running feasibility checks prior to concept development About us ? Here at Tyman UK and Ireland, our purpose is to transform the security, comfort, and sustainability of living and working spaces through our expert touch. Tyman UK and Ireland is one of three divisions within the Tyman Group which has over 4000 employees globally and facilities in 17 countries. Based in the heart of the West Midlands ERA is a key part of the Tyman UK and Ireland Group . Our job is simple - develop window and door hardware that stands out from the rest while giving the fabricator, installer, and homeowner clear benefits. We believe the employment relationship is two-way, so from us you can expect a professional and safe working environment where teamwork is paramount. We are really looking for someone who is currently operating at this level in a similar role, however, linked to our value of never stop growing we are open to individuals who may be looking for their next career opportunity. JBRP1_UKTJ
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
May 05, 2024
Full time
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
WHAT YOU'LL DO As a Solutions Architect, you will be part of the One-Time Services team that owns the critical early integration and onboarding phase of the customer lifecycle. You will be valued for data architecture & design guidance, technical implementation guidance, product subject-matter-expertise, advanced use-case solutioning, and ongoing alignment with our service partners. Your focus will be to own multiple complex integrations of Braze's product and act as the technical conduit between Braze, our partners and the client's product and engineering team. You will work alongside an account team consisting of Sales, Customer Onboarding Managers, Partner Engagement Managers, Customer Success Managers, and be responsible for rapidly understanding each client's business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible. In addition, you will support clients tackle complex use cases and customization of Braze's product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Education, Product and Product Marketing teams as needed. This is an opportunity to bring your experience as a solutions architect, product and implementation expert, business analyst, technical support representative, or client success professional along with a high level of technical competence, curiosity and focus to the team. Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes Support Customer Onboarding Managers & Partner Engagement Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements Support customers in achieving effective and efficient SDK and API integrations with Braze Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently Troubleshoot technical issues reported by customers during the implementation process and provide solutions Support and design tools that will enhance the efficiency of customer integrations & onboarding WHO YOU ARE 1+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity You have strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming You are an excellent written and verbal communicator with strong influencing skills and unparalleled follow up You're known for being a team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners) You are a problem solver, with a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others
May 05, 2024
Full time
WHAT YOU'LL DO As a Solutions Architect, you will be part of the One-Time Services team that owns the critical early integration and onboarding phase of the customer lifecycle. You will be valued for data architecture & design guidance, technical implementation guidance, product subject-matter-expertise, advanced use-case solutioning, and ongoing alignment with our service partners. Your focus will be to own multiple complex integrations of Braze's product and act as the technical conduit between Braze, our partners and the client's product and engineering team. You will work alongside an account team consisting of Sales, Customer Onboarding Managers, Partner Engagement Managers, Customer Success Managers, and be responsible for rapidly understanding each client's business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible. In addition, you will support clients tackle complex use cases and customization of Braze's product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Education, Product and Product Marketing teams as needed. This is an opportunity to bring your experience as a solutions architect, product and implementation expert, business analyst, technical support representative, or client success professional along with a high level of technical competence, curiosity and focus to the team. Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes Support Customer Onboarding Managers & Partner Engagement Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements Support customers in achieving effective and efficient SDK and API integrations with Braze Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently Troubleshoot technical issues reported by customers during the implementation process and provide solutions Support and design tools that will enhance the efficiency of customer integrations & onboarding WHO YOU ARE 1+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity You have strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming You are an excellent written and verbal communicator with strong influencing skills and unparalleled follow up You're known for being a team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners) You are a problem solver, with a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others
Senior Software Engineer - Identity Platform page is loaded Senior Software Engineer - Identity Platform Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R4515 Senior Software Engineer - Storage We build, we store, we scale! Our customers rely on us to keep their data safe and secure which requires a massively distributed storage system that is resilient, scalable and highly performant. We combine both proprietary and existing storage technologies in both private and public cloud, to ensure we can serve and preserve petabytes of data in a fast and durable way. Why Join Our Team? "It's an exciting time to join us as we embark on a journey to modernise how we manage petabytes of customer data in a hybrid cloud world" - Hiring Manager What You'll Do As a Senior Software Engineer in the Storage team, you will play a pivotal role in designing, developing, and maintaining scalable storage systems. Your responsibilities will include: Design and implement scalable and reliable services utilising a combination of private and public cloud (AWS) infrastructure. Continue to optimise and evolve our existing Storage services. Mentor and guide other engineers, fostering a culture of collaboration, continuous learning, and professional growth. Create and maintain comprehensive technical documentation for architectures, processes, and procedures. Provide support during critical incidents and implement preventive measures. Monitor and analyze AWS usage, providing recommendations for cost savings without compromising system performance and reliability. Craft resilient, secure, and efficient code, ensuring optimal performance and minimal downtime. What You'll Bring: Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture. Demonstratable expertise in Java development, with a strong command of Java 11 and above. Proven experience in designing, developing, and optimizing backend systems for data processing at scale within AWS. In-depth knowledge and hands-on experience with foundational AWS services, such as; ALB, ECS, S3, EFS, ElastiCache, IAM, CloudWatch. Strong skills in Infrastructure as Code (IaC) tools, such as Terraform or AWS CloudFormation. Hands-on experience with Jenkins and establishing robust CI/CD pipelines. What We Bring Join our Storage team to accelerate your career journey, working with a large-scale distributed platform that underpins many of Mimecasts products. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! We believe in 'growth that's good', we have 'a culture that cares' and we are on a 'mission that matters'. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Senior Software Engineer - DB Services (Database Platform Team) locations Great Britain - London time type Full time posted on Posted 23 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted. This is The Mimecast Way. We are Mimecasters. And we are alive with purpose.
May 05, 2024
Full time
Senior Software Engineer - Identity Platform page is loaded Senior Software Engineer - Identity Platform Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R4515 Senior Software Engineer - Storage We build, we store, we scale! Our customers rely on us to keep their data safe and secure which requires a massively distributed storage system that is resilient, scalable and highly performant. We combine both proprietary and existing storage technologies in both private and public cloud, to ensure we can serve and preserve petabytes of data in a fast and durable way. Why Join Our Team? "It's an exciting time to join us as we embark on a journey to modernise how we manage petabytes of customer data in a hybrid cloud world" - Hiring Manager What You'll Do As a Senior Software Engineer in the Storage team, you will play a pivotal role in designing, developing, and maintaining scalable storage systems. Your responsibilities will include: Design and implement scalable and reliable services utilising a combination of private and public cloud (AWS) infrastructure. Continue to optimise and evolve our existing Storage services. Mentor and guide other engineers, fostering a culture of collaboration, continuous learning, and professional growth. Create and maintain comprehensive technical documentation for architectures, processes, and procedures. Provide support during critical incidents and implement preventive measures. Monitor and analyze AWS usage, providing recommendations for cost savings without compromising system performance and reliability. Craft resilient, secure, and efficient code, ensuring optimal performance and minimal downtime. What You'll Bring: Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture. Demonstratable expertise in Java development, with a strong command of Java 11 and above. Proven experience in designing, developing, and optimizing backend systems for data processing at scale within AWS. In-depth knowledge and hands-on experience with foundational AWS services, such as; ALB, ECS, S3, EFS, ElastiCache, IAM, CloudWatch. Strong skills in Infrastructure as Code (IaC) tools, such as Terraform or AWS CloudFormation. Hands-on experience with Jenkins and establishing robust CI/CD pipelines. What We Bring Join our Storage team to accelerate your career journey, working with a large-scale distributed platform that underpins many of Mimecasts products. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! We believe in 'growth that's good', we have 'a culture that cares' and we are on a 'mission that matters'. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Senior Software Engineer - DB Services (Database Platform Team) locations Great Britain - London time type Full time posted on Posted 23 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted. This is The Mimecast Way. We are Mimecasters. And we are alive with purpose.
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience - online, offline, and internal engagement and processes and create products, services, and comms that people love. Exploring the intersection between brands, technology, and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people's lives while delivering returns to our clients. The Senior Developer is the development go-to person for any team. Your expertise will be sought in requirement assessments, technical implementation planning and development best practices. You have a solution mindset, who can estimates tasks and strives to complete projects on time.In this position, the Senior Developer will collaborate with the Tech Leads, Architects and Directors to design, develop, and deliver applications with correctly applied patterns and system architecture. The Developer will be responsible to ensure the successful involvement of Quality Assurance and DevOps team members in order to deliver a high quality, maintainable code base into the client's production environments. This is a 'hands-on' position that requires collaboration in design, and code leadership in development, as well as the ability to mentor the team in Java/ J2EE technologies, support in tool use, and development process improvement. You Will: Be responsible for various aspects of designing, developing, and maintaining the server-side of web applications and APIs utilising Java / Spring Boot. Collaborate with cross-functional teams, including Developers, Tech Leads, Technical Architects and Project Managers to design scalable and efficient backend architectures. Evaluate and select appropriate technologies, frameworks, and tools for backend development based on the project requirements. Review code written by other developers and provide constructive feedback to ensure code quality and adherence to best practices. Mentor and guide junior developers on coding standards and best practices. Identify and address performance bottlenecks in the backend code, databases, and infrastructure to improve application speed and efficiency. Implement security measures to protect data and ensure compliance with industry standards and best practices such as GDPR. Develop and execute unit tests, integration tests, and automated test scripts to ensure the reliability and stability of backend services. Participate in the deployment and monitoring of applications with the DevOps team. Design and optimise databases, write efficient complex queries, and ensure data integrity and consistency (SQL). Create and maintain APIs (Application Programming Interfaces) for frontend clients, mobile apps, and external services. Create and maintain technical documentation for the applications, APIs, and infrastructure. Investigate and resolve issues and bugs reported by users or identified through testing and monitoring. You Have: Technical Expertise as a Senior Backend Developer. Experience with Java 8/11,17+, Java Streams, Java Collections, Spring Boot, Hibernate, Groovy, SQL, Artifactory. Experience with Git, Jenkins and command line tools for helper tools development, use package managers (maven, pip), debugging and unit testing. Experience with version control such as Git and GitHub to manage codebase changes and collaborate effectively with other team members across global markets. Experience with the Atlassian suite of tools - Jira, Bitbucket, Confluence, etc. Knowledge of common development best practices (e.g., TDD, agile). Experience with modern CI/CD workflows. Multi-project commercial experience with relevant tools such as >Java11 (OpenJDK), Docker, Kubernetes, Maven, Jenkins, NVM, RESTful APIs, ActiveMQ or similar. The ability to communicate effectively and proactively with team members, stakeholders, and clients to understand requirements and provide updates on project progress. You May Have: Experience with AWS Lambda, EC2, ECS, EKS, ECR, SQS, REST, EKS, ActiveMQ, Docker, Kubernetes, NodeJS, Maven, Jenkins, OSGi, PostgreSQL, MySQL. Experience working in an agency environment. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. CM Liquid Talent is still an option for roles approved to be 100% remote.
May 05, 2024
Full time
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience - online, offline, and internal engagement and processes and create products, services, and comms that people love. Exploring the intersection between brands, technology, and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people's lives while delivering returns to our clients. The Senior Developer is the development go-to person for any team. Your expertise will be sought in requirement assessments, technical implementation planning and development best practices. You have a solution mindset, who can estimates tasks and strives to complete projects on time.In this position, the Senior Developer will collaborate with the Tech Leads, Architects and Directors to design, develop, and deliver applications with correctly applied patterns and system architecture. The Developer will be responsible to ensure the successful involvement of Quality Assurance and DevOps team members in order to deliver a high quality, maintainable code base into the client's production environments. This is a 'hands-on' position that requires collaboration in design, and code leadership in development, as well as the ability to mentor the team in Java/ J2EE technologies, support in tool use, and development process improvement. You Will: Be responsible for various aspects of designing, developing, and maintaining the server-side of web applications and APIs utilising Java / Spring Boot. Collaborate with cross-functional teams, including Developers, Tech Leads, Technical Architects and Project Managers to design scalable and efficient backend architectures. Evaluate and select appropriate technologies, frameworks, and tools for backend development based on the project requirements. Review code written by other developers and provide constructive feedback to ensure code quality and adherence to best practices. Mentor and guide junior developers on coding standards and best practices. Identify and address performance bottlenecks in the backend code, databases, and infrastructure to improve application speed and efficiency. Implement security measures to protect data and ensure compliance with industry standards and best practices such as GDPR. Develop and execute unit tests, integration tests, and automated test scripts to ensure the reliability and stability of backend services. Participate in the deployment and monitoring of applications with the DevOps team. Design and optimise databases, write efficient complex queries, and ensure data integrity and consistency (SQL). Create and maintain APIs (Application Programming Interfaces) for frontend clients, mobile apps, and external services. Create and maintain technical documentation for the applications, APIs, and infrastructure. Investigate and resolve issues and bugs reported by users or identified through testing and monitoring. You Have: Technical Expertise as a Senior Backend Developer. Experience with Java 8/11,17+, Java Streams, Java Collections, Spring Boot, Hibernate, Groovy, SQL, Artifactory. Experience with Git, Jenkins and command line tools for helper tools development, use package managers (maven, pip), debugging and unit testing. Experience with version control such as Git and GitHub to manage codebase changes and collaborate effectively with other team members across global markets. Experience with the Atlassian suite of tools - Jira, Bitbucket, Confluence, etc. Knowledge of common development best practices (e.g., TDD, agile). Experience with modern CI/CD workflows. Multi-project commercial experience with relevant tools such as >Java11 (OpenJDK), Docker, Kubernetes, Maven, Jenkins, NVM, RESTful APIs, ActiveMQ or similar. The ability to communicate effectively and proactively with team members, stakeholders, and clients to understand requirements and provide updates on project progress. You May Have: Experience with AWS Lambda, EC2, ECS, EKS, ECR, SQS, REST, EKS, ActiveMQ, Docker, Kubernetes, NodeJS, Maven, Jenkins, OSGi, PostgreSQL, MySQL. Experience working in an agency environment. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. CM Liquid Talent is still an option for roles approved to be 100% remote.
Job summary Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and cross-functional mechanisms to fuel our success. As a leader supporting BI effort across the organization, you will partner with multiple verticals to drive clarity among a broad set of key stakeholders and partners. Your work will be foundational in this role, you will work on developing new analytical and reporting platform to support key initiatives. You will partner with business stakeholders to drive actionable findings and recommendations to drive key business outcomes for our business. The visibility that your work provides will enable us to improve Amazon employee experience. To succeed in this role, you must thrive in ambiguity, enjoy cross-functional collaboration, be excited about building new products and have strong communication skills. You will be responsible for designing and implementing reporting solutions using Amazon cloud technologies. A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the business to identify strategic opportunities and deliver results. You should have an internal drive to answer "why?" questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. S/he would be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment. Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. Basic qualifications • Bachelor's degree in a quantitative area such as math, statistics, computer science, engineering or equivalent experience • Experience in analytics, data engineering, market research or related field • Experience managing and hiring a team of business intelligence engineers or business analysts • Proficient in SQL working with large-scale, complex datasets from multiple sources. • Advanced skills in Excel as well as any data visualization tools like Amazon Quicksight, Tableau, or similar BI tools. • Experienced in ETL, data modeling and big data tools. Preferred qualifications • Engineering experience. • People management experience, managing business intelligence engineers. • Experience in designing and delivering cross functional custom reporting solutions. • Experience with Massively Parallel Processing (MPP) databases - Redshift (preferred) • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders. Key job responsibilities Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience managing a data or BI team - Experience in the data/BI space - Knowledge of a scripting language (Python, R, etc.) - Experience managing analytics, data science or technology teams, with a product or insight focus - Experience with AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc. - Knowledge of SQL and Excel - Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 05, 2024
Full time
Job summary Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and cross-functional mechanisms to fuel our success. As a leader supporting BI effort across the organization, you will partner with multiple verticals to drive clarity among a broad set of key stakeholders and partners. Your work will be foundational in this role, you will work on developing new analytical and reporting platform to support key initiatives. You will partner with business stakeholders to drive actionable findings and recommendations to drive key business outcomes for our business. The visibility that your work provides will enable us to improve Amazon employee experience. To succeed in this role, you must thrive in ambiguity, enjoy cross-functional collaboration, be excited about building new products and have strong communication skills. You will be responsible for designing and implementing reporting solutions using Amazon cloud technologies. A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the business to identify strategic opportunities and deliver results. You should have an internal drive to answer "why?" questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. S/he would be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment. Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. Basic qualifications • Bachelor's degree in a quantitative area such as math, statistics, computer science, engineering or equivalent experience • Experience in analytics, data engineering, market research or related field • Experience managing and hiring a team of business intelligence engineers or business analysts • Proficient in SQL working with large-scale, complex datasets from multiple sources. • Advanced skills in Excel as well as any data visualization tools like Amazon Quicksight, Tableau, or similar BI tools. • Experienced in ETL, data modeling and big data tools. Preferred qualifications • Engineering experience. • People management experience, managing business intelligence engineers. • Experience in designing and delivering cross functional custom reporting solutions. • Experience with Massively Parallel Processing (MPP) databases - Redshift (preferred) • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders. Key job responsibilities Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience managing a data or BI team - Experience in the data/BI space - Knowledge of a scripting language (Python, R, etc.) - Experience managing analytics, data science or technology teams, with a product or insight focus - Experience with AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc. - Knowledge of SQL and Excel - Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
May 05, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.
May 04, 2024
Full time
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.