499 jobs found

Business Analyst - Public Sector - Remote - Outside IR35 - Edinburgh Base - 12 Month engagement - 265 + VAT An exciting opportunity has arisen to join an organisation delivering digital and data solutions within a technically focused environment.The GIS and Data team is responsible for managing and delivering an integrated spatial platform supporting operational and strategic services. The technology environment includes Esri ArcGIS Enterprise, ArcGIS Online and complementary open-source technologies. The platform is currently undergoing significant redevelopment as part of a wider digital transformation programme, transitioning towards a modern digital infrastructure.This transformation will support increasing use of mobile technologies, remote sensing, data science and the development of new data products and services.The team also works closely with internal and external stakeholders to deliver targeted GIS solutions aligned to specific operational and strategic requirements. Job Description The Business Analyst will play a key role within the GIS and Data team, supporting the successful coordination and delivery of a range of GIS and digital projects.The role combines business analysis, project delivery and stakeholder engagement, alongside supporting Agile ways of working. There will also be an element of coaching and supporting colleagues in the effective use of Azure DevOps. The successful candidate will be highly organised, proactive and comfortable managing their own workload while contributing to wider team and programme objectives. You will be a confident communicator, capable of explaining requirements and technical concepts clearly to both technical and non-technical audiences. The successful candidate will ideally have knowledge and experience of: Project delivery frameworks and best practice Azure DevOps Agile delivery environments Business analysis and requirements gathering Digital, data or technology projects The role would suit someone who demonstrates: A collaborative and supportive approach Strong problem-solving skills and a delivery-focused mindset An interest in geospatial and digital technology Adaptability and a positive approach to change A commitment to continuous improvement Purpose of the Role The Business Analyst will support the effective delivery of GIS and digital projects across a wider transformation programme.You will help ensure business and customer requirements are effectively captured and translated into deliverable solutions that meet user needs, technical standards and wider organisational objectives. Working collaboratively across technical teams, project colleagues and stakeholder groups, you will also help coordinate project activities and support consistent, professional delivery through an Agile framework. Key Responsibilities Project Management & Coordination Support the Project Delivery Lead with the oversight and coordination of GIS and data projects. Coordinate with internal teams, external partners and stakeholders to support successful project outcomes. Help maintain effective project planning, prioritisation and delivery. Support Agile project delivery and effective use of Azure DevOps. Business Analysis & GIS Project Delivery Gather, understand and document business and customer requirements. Support the translation of business requirements into deliverable GIS and digital solutions. Work closely with technical and non-technical stakeholders to ensure requirements are clearly understood. Ensure solutions remain aligned with wider strategic objectives and customer requirements. Programme Support Contribute to programme-level planning, reporting and communications. Support the alignment of individual projects with wider technical roadmaps and service delivery commitments. Contribute to continuous improvement across project and delivery processes. Essential Criteria Experience using recognised project management methodologies, ideally supported by a relevant qualification such as Agile, PRINCE2 or APM PMQ. Proven experience contributing to the successful delivery of IT, digital or technology projects. Strong business analysis and requirements-gathering capability. Excellent organisational skills with the ability to prioritise competing tasks and manage time effectively. Confident communication skills, with the ability to translate complex requirements into clear and accessible language. Experience working collaboratively across technical teams, departments and stakeholder/customer groups. Ability to work independently and take ownership of assigned activities. Experience working within an Agile delivery environment. Desirable Criteria Experience supporting the successful delivery of GIS, digital or data-related projects. Familiarity with the Esri suite of applications, including desktop and web-based solutions. Working knowledge of GIS technologies such as: ArcGIS QGIS Spatial databases Geoprocessing tools Experience using Azure DevOps within a project or Agile delivery environment. Key Behaviours The successful candidate will demonstrate: Strong communication and influencing skills Collaborative working Ability to deliver at pace Proactive problem-solving Ownership and accountability Adaptability and continuous improvement Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Business Analyst Business & Technology Transformation 400 per day outside IR35 6 month contract Hybrid 2 days onsite per week Are you an experienced Business Analyst with a proven track record of delivering large-scale transformation programmes? We're looking for a Senior Business Analyst to play a key role in modernising legacy systems, driving business change, and supporting the delivery of innovative, cloud-enabled solutions. You'll work closely with senior stakeholders, Solution Architects, and delivery teams to define requirements, redesign processes, and help shape future operating models. This is a hands-on role suited to someone who thrives in fast-paced environments and can successfully manage multiple transformation workstreams. Key experience required: - Business and technology transformation programmes - Legacy system modernisation and platform migration - Requirements gathering, process analysis, and business change - Working alongside architecture and engineering teams - Strong stakeholder management and communication skills Experience within retail, ERP transformation, SaaS implementations, or modern enterprise architectures would be highly advantageous. Ready to help drive meaningful change and deliver business-critical transformation? We'd love to hear from you. Cathcart Technology is acting as an Employment Business in relation to this vacancy.

Robert Half is recruiting for an experienced Technical Business Analyst to join a global risk consulting firm as an Associate, supporting a major technology transformation programme within a leading financial services organisation. Working across business stakeholders, engineering teams and programme leadership, you will play a key role in driving delivery across multiple software development teams, translating business requirements into technology solutions and ensuring successful execution of strategic change initiatives. Assignment Details: Technical Business Analyst (Financial Services) Birmingham City Centre (5 Days Per Week Onsite) £450/day PAYE + 12.07% Holiday Pay Accrual (Equivalent to c.£504/day Total Compensation) Initial 8 Month Contract until end of June 2027 Immediate Start: c.1-2 weeks onboarding turnaround Financial Services/Banking Programme Key Responsibilities Lead delivery activities across various software development teams. Gather, analyse and document business and technical requirements. Facilitate workshops with stakeholders across Business Management, Operations, Trading, Compliance and Technology. Create business process maps, workflow diagrams and architecture diagrams reflecting technology solutions. Work closely with Developers, Architects and Engineering teams throughout the software delivery lifecycle. Manage project risks, issues, dependencies and escalation paths. Coordinate User Acceptance Testing (UAT), defect management and business sign-off activities. Act as the bridge between business and technology teams to ensure successful programme delivery. Support Agile delivery teams and provide proactive governance reporting. Essential Experience Proven experience as a Technical Business Analyst within large-scale software delivery programmes. Financial Services experience, ideally within Banking environments. Experience working across multiple software engineering or development teams. Strong understanding of software development, system design and architecture principles. Ability to understand and produce architecture diagrams, process flows and business process maps. Experience working closely with Developers, Architects and Technical Leads. Strong stakeholder management skills across business and technology functions. Experience leading UAT planning, execution and defect resolution activities. Proven risk identification, issue management and escalation experience. Understanding of software development lifecycles and technology delivery methodologies. Desirable Experience Asset & Wealth Management experience. Exposure to Front Office, Trading or Operations functions. Knowledge of complex financial products, including derivatives. Experience working within large-scale enterprise transformation programmes. Agile, Scrum or SAFe delivery experience. Please note that, if successful, you will be required to provide employment references covering the previous five years. As this assignment is within a risk consulting and financial services environment, successful applicants will also be subject to financial and criminal background screening. Any adverse findings, including County Court Judgments (CCJs), may impact clearance and eligibility for the engagement. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Business Analyst Savant is partnering with a key client to help with an exciting opportunity to join an international, well-established organisation We're looking for a proactive and analytical Business Analyst with 3-4 years' experience to join the team and play a key role in driving business change, process improvement and technology solutions. Working with business stakeholders, technical teams and external suppliers, you'll have the opportunity to work across a variety of projects, influence decision-making and help deliver meaningful improvements across the business. What you'll be doing Understand business needs: Lead workshops, gather requirements and translate them into clear specifications and user stories. Drive change: Coordinate small to medium-sized changes, supporting delivery from discovery and design through to testing and implementation. Build relationships: Collaborate with stakeholders, technical teams and suppliers to shape effective solutions. Unlock insights: Support reporting, dashboards and data-driven decision-making. Make a difference: Identify opportunities to improve processes, enhance efficiency and ensure solutions meet business and regulatory requirements. What we're looking for 3-4 years' experience in a Business Analyst or similar role. Strong analytical, organisational and stakeholder management skills. Experience in financial services, asset finance or another regulated environment. The ability to translate complex technical information into clear business requirements. Experience with tools such as Jira, Power BI or SQL would be an advantage. Be part of a globally recognised organisation where you can broaden your experience, work on varied business change initiatives and contribute to continuous improvement. We also offer flexible working arrangements. Interested in making an impact? We'd love to hear from you! Apply today and take the next step in your Business Analyst career.

A well-respected Insurance firm is looking to appoint a Senior Business Analyst to join their Change delivery team. KEY REQUIREMENTS: - Have strong Lloyd's & London Market Insurance experience. - Have strong commercial experience using a range of business analysis methods, tools and processes. - Have the ability to define business and technical requirements, as well as functional tests - Have proven experience successfully implementing and delivering systems solutions as part of organisational change programmes. - Have strong stakeholder management skills - Have working knowledge of solution architecture design and delivery, including interface capabilities such as APIs and gateway messaging. - Agile, Scrum Master, Lean Six Sigma, BPMN or data modelling qualifications preferred. - Have a BCS Business Analysis Diploma or IIBA Certified Business Analysis Professional certification is preferred

Junior Technology Business Analyst Location: London, hybrid working with three days per week in the office Contract: Initial two to three weeks, continuing on a rolling basis Day Rate: 200- 210 per day, inside IR35 Start Date: ASAP Zachary Daniels is supporting an established international retailer in the appointment of an immediately available Junior Technology Business Analyst. This is a great opportunity for someone early in their Business Analysis career who enjoys working across technology, business processes and project delivery. You'll join a fast-paced environment, supporting a range of stakeholders across retail, ecommerce and corporate functions. The Role As Junior Technology Business Analyst, you will act as a link between the technology team and wider business. Your responsibilities will include: Providing initial triage support for system issues and escalating more complex problems Gathering and documenting clear business requirements from cross-functional stakeholders Developing and maintaining "as-is" and "to-be" business process documentation Executing QA test plans for system enhancements and wider technology projects Coordinating project activities across business, technical and IT teams Supporting task prioritisation and ensuring key actions remain on track Working across multiple projects and competing deadlines Undertaking occasional UK travel when required What We're Looking For Previous experience in a Junior Business Analyst, Project Coordinator, Business Systems or similar technology-focused position Experience gathering requirements and documenting business processes Exposure to QA testing, UAT or system enhancement projects Excellent written and verbal communication skills Confidence working with a broad range of stakeholders Strong organisation, attention to detail and project coordination skills The ability to work effectively within a fast-paced environment Immediate or short-notice availability Experience within retail, fashion, ecommerce or wholesale would be particularly beneficial. Exposure to systems such as ERP, PIM, PLM, POS, planning, allocation or supply chain platforms would also be advantageous, but experience across every area is not required. Why Apply? You'll gain broad exposure to technology projects across an international retail environment, working with multiple business functions and developing your Business Analysis experience. The position is initially offered for two to three weeks and will then continue on a rolling basis. If you're immediately available and interested in hearing more, apply with your most up-to-date CV and we'll be in touch. BH37621

Connect2Hackney is the internal talent acquisition partner dedicated to matching top talent with high-impact roles across the London Borough of Hackney. Hackney is renowned for its progressive digital transformation, human-centred service delivery, and commitment to putting residents at the heart of everything we do. The Opportunity We are looking for a versatile, hybrid Service Designer / Business Analyst to join Hackney's transformation team. This is a high-visibility, dual-track role bridging today's operational delivery and tomorrow's technology architecture. You will play an instrumental part in executing hands-on service re-engineering across our current systems today, while using end-to-end customer journey mapping to shape the functional requirements for our next-generation Contact Centre as a Service (CCaaS) and AI digital platform. Building on solid foundations already established in critical front-line areas such as Housing and Adult Social Care, you will uncover failure demand, optimise existing touchpoints, and define the future standard of resident customer experience. What You'll Be Doing Dual-Track Journey & Process Design: Map as-is and to-be customer journeys across telephony, web, AI chat, CRM, and casework tools-delivering quick wins on existing platforms while blueprinting future-state CCaaS capabilities. Hands-on CX Delivery: Re-engineer current contact flows, IVR menus, and web triage pathways to eliminate failure demand ahead of major platform migrations. Shape AI & CCaaS Requirements: Translate citizen needs, user journeys, and operational pain points into clear functional specifications, user stories, decision trees, and procurement backlog items for modern CCaaS and conversational AI self-service tools. Root-Cause & Failure Demand Analysis: Lead collaborative workshops with front-line teams (contact centre advisors, housing officers, triage teams) to address recurring contact drivers and model automated routing solutions. Agile Specification: Develop clear acceptance criteria, process flows, and backlogs consumable by internal IT teams, content designers, and external vendors. User Research & Prototyping: Plan and facilitate testing sessions with Hackney residents and staff to iterate both interim service tweaks and future AI interaction flows. What We're Looking For Essential Experience & Knowledge: 3+ years working in a hybrid Service Design / Business Analysis role. Demonstrated experience in public sector or local government transformation. Strong track record of delivering immediate operational CX improvements while defining requirements for future enterprise platform rollouts. Deep grounding in Service Design methodologies, GDS principles, and Business Process Re-engineering (BPR). Practical experience in failure demand analysis and process optimisation. Hands-on experience mapping omnichannel customer journeys integrating telephony, web, CRM, and conversational AI / automation (e.g., natural language IVR, virtual agents). Proven facilitation skills with front-line staff, senior stakeholders, and technical delivery partners. Desirable: Familiarity with local government line-of-business platforms such as Housing management systems or Adult Social Care systems (e.g., Mosaic, LiquidLogic, Civica). Experience with Vanguard/Seddon failure demand methodologies. Exposure to CCaaS procurement frameworks, vendor selection, and AI integration models in public front-line services. Experience designing conversational flows and decision trees for chatbots and virtual assistants. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Role: IT Business Analyst (Insurance) Location: London - Hybrid Working Salary: Competitive We are recruiting on behalf of a well-established international insurance organisation seeking an IT Business Analyst to join its London-based team. Operating across multiple international markets, the organisation offers a collaborative, supportive working environment and the opportunity to contribute to meaningful business and technology change. This is a great opportunity for a Business Analyst with experience across requirements gathering, process modelling and systems change to work closely with business stakeholders, technical teams and third-party suppliers to deliver effective solutions across the organisation. The Role Working closely with business and technical stakeholders, you will play a key role in understanding business needs, analysing existing processes and translating requirements into practical solutions. You will support change initiatives from initial discovery and business case development through to testing, implementation and user training. Key responsibilities include: Eliciting, documenting and prioritising functional and non-functional requirements through stakeholder interviews, workshops and other analysis techniques. Mapping existing (AS-IS) processes and designing and documenting future-state (TO-BE) processes. Supporting business case development and using data analysis to inform decision-making around systems and process improvements. Translating business requirements into clear specifications and user stories for technical teams and external suppliers. Developing and executing system test plans, coordinating UAT and supporting users through training and implementation. Maintaining process maps, data models and system documentation using Enterprise Architecture tools. Working alongside technical and support teams to investigate and resolve system queries and issues. Ensuring change activities align with established project governance, frameworks and internal standards. About You We are looking for a Business Analyst who combines strong analytical skills with excellent communication and stakeholder management capabilities. You will ideally bring: Proven experience in a Business Analyst role within insurance. Strong requirements elicitation and documentation skills, including experience facilitating workshops and stakeholder interviews. Experience with process analysis, process modelling, data analysis and data modelling. The ability to communicate effectively with both technical and non-technical stakeholders. Excellent organisation, time management and problem-solving skills. A collaborative, adaptable approach and a genuine interest in delivering successful business change. Desirable experience includes: Exposure to IT systems development and working with third-party vendors. SQL or database querying tools such as Toad. Enterprise Architecture tools and maintaining technical or process documentation. Working across both Agile and Waterfall delivery environments. Business Analysis or Change Management qualifications. What's on Offer? A competitive salary and attractive benefits package. Hybrid working and a strong emphasis on work-life balance. Private healthcare, pension contributions and a health subsidy. Access to wellbeing initiatives and a savings programme. A supportive working environment with clear career development pathways. The opportunity to undertake a Protection & Indemnity qualification and develop specialist insurance knowledge. If you're an IT Business Analyst looking for your next opportunity to contribute to business and technology change within an established international insurance environment, we'd love to hear from you. Apply now or send a CV through to

Synapri are currently supporting a construction business seeking an experienced Agile Business Analyst to join a 12-month business improvement programme on a part-time basis. This is an opportunity to work closely with business stakeholders to review existing operational processes, challenge inefficient or inherited ways of working, and identify opportunities to improve efficiency through process optimisation, automation and AI. The focus will be on understanding how the business operates today, identifying areas for improvement, and ensuring processes are reviewed and optimised before new technology solutions are introduced. Key Responsibilities Review and analyse existing business processes, identifying inefficiencies, bottlenecks and opportunities for improvement. Facilitate stakeholder workshops and requirements-gathering sessions to understand operational challenges and business needs. Produce detailed process maps, documenting current-state (AS-IS) and future-state (TO-BE) processes. Challenge established ways of working and recommend practical improvements to drive operational efficiency. Identify opportunities for process automation and the effective application of AI. Translate business requirements and process improvement opportunities into clear, actionable recommendations. Work collaboratively with IT team and business stakeholders to support continuous improvement initiatives. Key Skills & Experience Proven experience as a Business Analyst within business improvement, operational transformation or process optimisation programmes. Strong process mapping and business process analysis skills. Experience reviewing existing processes and identifying opportunities for automation and efficiency gains. Excellent stakeholder management and facilitation skills, with the ability to challenge existing practices constructively. Experience with Agile delivery methodologies and requirements elicitation. A pragmatic, analytical approach to problem-solving and continuous improvement. Experience within the construction industry would be beneficial. The Opportunity 12-month programme within an established construction business. Part-time commitment of 3 days per week. Outside IR35 engagement. Opportunity to influence operational processes and identify improvements before technology implementation. If you have strong Business Analysis and process improvement experience and are looking for a part-time Outside IR35 contract onsite in Hemel Hempstead, please apply to discuss the opportunity further.

Product Owner - Pillar Two Tax Tech SaaS Surrey, hybrid (one day a week) I'm partnering with a fast-growing B2B tax technology business to find a Product Owner for its Pillar Two team. Pillar Two is one of the most exciting, fast-moving areas in global tax right now, and this team is right at the centre of it. The business is in serious growth mode and the engineering team has scaled up fast, which means more ideas to shape, more features to own and a real chance to make your mark. What you'll do You'll report to the Head of Product for Pillar Two and work side by side with developers, UX designers, tax specialists and colleagues across Europe. You'll turn complex, ever-changing regulation into clear user stories and solutions the team can build. You'll help prioritise the backlog and decide what gets built next, with plenty of support from your manager. You'll present your analysis to stakeholders, make a clear case for your recommendations and challenge assumptions along the way. What you'll bring You'll have experience as a Business Analyst, Product Owner or in a similar product role, ideally in B2B SaaS. Tax knowledge is a bonus, not a must, and you'll be supported to learn the domain. You'll already be using AI hands-on in your work and be keen to keep evolving with it. You'll speak up and ask "why?", even as the most junior person in the room. You'll present your thinking clearly and enjoy explaining the reasoning behind it. You'll be comfortable with ambiguity. Regulation shifts and priorities change, and you see that as part of the job. You'll be curious, keen to learn and ambitious to move into product management. Why it's a great move You'll be trusted early. Within a few months you'll own features end to end, from discovery and requirements right through to release and iteration. AI is part of everyday life here. The team embraces it across research, writing, analysis and reporting, and they share new ideas and automations all the time. It's an open, collaborative culture where junior voices are genuinely heard, with a clear path towards Product Manager. Hybrid working is flexible, with just one day a week in the office, plus the occasional trip to work with European colleagues, socials included. If you like a fast pace and see changing priorities as part of the fun, I'd love to hear from you. DM me at Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.

Senior Business Analyst (Fixed Term up to 12 months) Department Planning, Performance & Strategic Change Salary Starting from £48,337, rising to £57,666 Closing date Monday 23 November 2026 We are seeking experienced Business Analysis professionals to join the Strategic Projects Office within the PPSC. This role plays a critical part in shaping and delivering high-priority strategic programmes and projects that support the University's Strategy. While providing strategic leadership, you will apply strong business analysis expertise to help the University make informed decisions, realise benefits, manage risk and deliver sustainable change. The Role As part of the SPO Business Analysis team, you will work closely with stakeholders across the University to support the scoping, analysis, and delivery of portfolio programmes and projects. Your work will inform effective governance, effective allocation of resources, comprehensive risk management and robust benefits realisation. You will be instrumental in delivering business-critical projects, working collaboratively with operational colleagues, internal specialists and technical teams, as well as external suppliers. You will use your expertise to guide the Project Team in comprehending business needs. You will build the development and implementation of solutions that deliver productivity improvements, operational efficiencies, and increased staff and student happiness. Your contribution will enable the University to make informed decisions, realise benefits, mitigate risk and deliver sustainable change. In this role, you will play a strategic leadership role and will: - Engage directly with University Executive Board members who sponsor strategic projects, as well as senior project leads and Project Board members. - Lead business analysis activity within complex strategic programmes, establishing clarity, shaping options and making evidence-based recommendations. - Translate institutional strategy into practical, deliverable outcomes. - Advise senior leaders on feasibility, impact, benefits and risk. - Take responsibility for BA work planning and the quality of business analysis outputs across the programme. - Mentor, support and advise less experienced Business Analysts within the PPSC to help build business analysis capability across the organisation. - Support governance boards with high-quality analysis, insight and documentation. About You To succeed in this role, you will: - Bring credibility, resilience and expertise to lead business analysis activity within complex strategic projects. - Have extensive experience of business process mapping and analytical techniques. - Be highly proficient at engaging with and influencing stakeholders, including at senior leadership level. - Have excellent interpersonal skills and the ability to build trusted working relationships across senior and operational teams. - Be motivated to coach and mentor others and help build organisational capability. - Be part of a team driving ambitious, institution-wide change. At PPSC, we bring strategy, insight, planning and delivery together to build a high-performing, forward-looking organisation. We work collaboratively across the University to turn strategic ambitions into reality, guided by our principles of collaboration, clarity and capability. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you - Free counselling services through Health Assured - Cycle to work scheme - Electric vehicle salary sacrifice scheme - Staff discount at Team Bath gym - Staff discounts on postgraduate tuition fees - Staff discount on language courses - Generous employer contributory pension schemes - Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance - A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more - Free entry to the Holburne Museum in Bath - Local discounts and more - A family-friendly workplace - An excellent reward package that recognises the talents of our diverse workforce - Relocation allowance - Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

Senior Business Analyst Remote Monday to Friday between 8:00am - 6:00pm (37 hours) 28.58 per hour Temporary (3-4 months approximately) About the Role We are seeking an experienced Senior Business Analyst to join our client's reputable organisation and play a key role in delivering business transformation, process improvement, and change initiatives. The successful candidate will work closely with stakeholders across the business to identify opportunities for improvement, gather and document requirements, and ensure solutions align with strategic objectives. This role requires a strong communicator with proven experience managing complex projects, engaging senior stakeholders, and driving successful business outcomes. Essential Specification Substantial senior business analysis experience in complex service improvement or organisational change, including processes crossing organisational and professional boundaries. Strong requirements in management, prioritisation, process mapping, acceptance criteria and change control skills, with evidence of translating ambiguous problems into practical improvements and supporting implementation. Demonstrable project or programme delivery management skills: integrated planning, milestone tracking, dependency and risk management, recovery planning and coordination of interdependent activities. Evidence of securing progress through people outside direct line management. Experience facilitating senior and technical stakeholders, challenging delays diplomatically, resolving disagreement and producing clear decision papers. Experience in a regulated, statutory, public safety or comparable assurance environment. Ability to analyse operational evidence, define demand and performance measures, and translate operational needs into digital and information requirements. Experience coordinating testing, adoption and handover into business as usual. Practical programme administration skills, including trackers, logs, meeting organisation, accurate minutes, action follow-up, reporting and document control in Teams or SharePoint. Willingness to undertake routine coordination alongside substantive analysis. Strong judgement, organisation and independent delivery; ability to manage competing priorities, resolve routine blockers, recommend solutions and recognise decisions requiring escalation. Relevant professional experience is essential. Desirable specification Building, fire safety, building control or national regulatory experience. Statutory consultation processes; competence and quality assurance. Workforce planning. Information sharing or digital transformation. Recognised business analysis and project or programme management qualifications, or equivalent experience, are desirable. How to Apply: To express interest in this position, please submit your CV highlighting your relevant experience. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location Abbey Wood North, Stoke Gifford, Bristol, South West, Tomlinson House, Norcross, Blackpool, Lancashire, Centurion Building, Gosport, Hampshire, South East About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Vision - To be the best shared service centre in Government Mission - Proudly delivering excellence in shared services, through customer centric solutions to enable Defence outcomes DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Come and join the DBS community today! DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. This role is advertised as 37 hours per week. DBS is part of The National Armaments Directorate (NAD) Group which is at the heart of delivering and sustaining the UK's defence capability. Bringing together organisations responsible for developing, procuring, supporting and modernising Defence equipment, infrastructure and services, the Directorate works closely with industry, international partners and academia to ensure the Armed Forces have the capabilities they need to deter threats, protect the nation and succeed on operations. NAD drives innovation, operational readiness and value for money while supporting economic growth and strengthening the UK's defence industrial base. Job description Defence Business Services (DBS) - Strategy and Service Development (S&SD) The Role Business Analysts understand and analyse user and business needs. They ensure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture. They challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. They facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs. Requirement Gathering - Co-ordinate requirement activities, their validation and sign-off ensuring that the needs of the key stakeholders are articulated determining the need and value of performing the activity based on the context Process Modelling - Determine requirement for and develop, co-ordinate and agree sign-off of the 'As-Is' and To-Be' business process work Gap Analysis - Co-ordinate and lead on the evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition. Impact Analysis - Lead on ensuring that the potential consequences of a change are correctly identified, that stakeholders have been identified and are part of the overall process and that benefits have been collated in response to the impact analysis. Benefit Analysis - Co-ordinate and lead on ensuring that identified benefits analysis is developed and disseminated to project sponsors, senior managers and project stakeholders where applicable. Stakeholder Management & Engagement - Co-ordinate Stakeholder analysis and comms with project and Comms team and ensure that stakeholder management is an ongoing process. Facilitation - Liaise with business owners, business architects business users change and technical teams to identify solutions. System Analysis - Lead on the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions. Assurance & Quality - Apply recognised methodologies; audit test and quality gates; review deliverables from team and releases. Traceability - Manage the delivery of change against a fully auditable process. Business Improvement - Lead on the work with Business Improvement teams on business readiness and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered. Business Solution Design - Co-ordinate change with policy and strategy to ensure business systems, workflows and processes contribute to target operating model. Delivery Products Tools & Documentation - Co-ordinate development and application of: frameworks; application of methodologies; operating model/target operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case. Person specification Essential: Change management experience in a project delivery environment . Desirable: Knowledge and experience of shared services in the public sector. Desirable or Willing to Work Towards: Government Project Delivery Accreditation - Practitioner Level APMG Agile Business Analysis Practitioner BCS International Diploma in Business Analysis

Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Would you like to play a key role in designing and delivering digital solutions that support the Department for Transport's future ambitions? Do you thrive in multidisciplinary teams, using evidence and insight to improve processes, services, and user experiences? Are you passionate about mentoring others, championing best practice, and helping teams deliver better outcomes through business analysis? If so, we'd love to hear from you! This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. Analyse challenges. Shape solutions. Deliver change. Use your business analysis expertise to design user-focused digital services that improve outcomes, drive innovation, and support the Department for Transport's future ambitions. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Department for Transport Central - Department for Transport Careers . Job description As a Senior Business Analyst, you'll play a key role in understanding complex business challenges and translating them into user-centred digital solutions that deliver real value. Working within the Create Service Line, you'll collaborate with stakeholders, users and multidisciplinary teams to identify needs, analyse processes, and shape improvements that support organisational and policy objectives. You'll lead investigations into business opportunities, define requirements, assess options, and ensure solutions meet both user needs and strategic goals. You'll build strong relationships across the department, influence decision-making with evidence-based insights, and help drive continuous improvement. The role also offers opportunities to mentor colleagues, champion business analysis best practice, and contribute to the development of the wider profession. This is an excellent opportunity for an experienced Business Analyst who enjoys solving problems, influencing change and delivering outcomes that make a measurable difference. If you're passionate about improving services through insight, collaboration and innovation, we'd love to hear from you. Your responsibilities will include, but aren't limited to: Having functional or people management responsibilities, or a combination of both Mentoring others Developing best practice Owning stakeholder relationships Managing community of practice activities within a business area Analysing and understanding a business problem or opportunity Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To be successful in this role you will need to have the following experience: You will be an experienced Senior Business Analyst holding at least two modules of the BCS diploma. Experience of analysing, documenting, validating and prioritising business and user requirements. Experience of applying business analysis techniques, including process mapping, stakeholder analysis, gap analysis, impact analysis, options analysis and requirements management. Ability to evaluate complex or incomplete information and develop clear, evidence-based findings and recommendations. Strong stakeholder-management skills, including building relationships, influencing decisions and constructively challenging senior stakeholders. Experience of facilitating workshops, interviews or collaborative sessions to establish needs, resolve issues and reach agreement. Ability to communicate complex business and technical information clearly to specialist and non-specialist audiences. Ability to deliver high-quality analysis at pace while managing competing priorities and adapting to change. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. Holds or has made progress towards the BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts

Location Newport, NP10 8QQ About the job Job summary Business Analyst As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Translate business problems and user needs into a set of detailed requirements Document, critically review and model business processes and business rules Utilise a 'toolkit' of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information. Identify stakeholders, tailor communication to their needs, and work with teams to build relationships Solve problems in a way that brings most benefit to the IPO and its customers. Identify, shape and specify business options to enhance existing services or build new services Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills. Contribute to the IPO's Business Analyst community to share knowledge Person specification Essential Criteria Background in Business Analysis or Process Improvement Knowledge and/or understanding of Business Analysis principles and techniques Excellent presentation and communication skills, across a variety of situations and levels of stakeholders. Working with and influencing teams, senior stakeholders and specialist peers Can Investigate, define and resolve complex problems Experience with project delivery methodologies Holds or willing to work towards the BCS International Diploma in Business Analysis

Digital Business Analyst Wigston, Leicestershire Hybrid, 3 days per week on site 45,000- 50,000 per annum (Pro Rata) + Benefits 6 Month Fixed Term Contract Strong Possibility of Going Permanent Excellent opportunity for a Digital Business Analyst to join an established business on a six-month fixed term contract, helping shape an active ecommerce platform with a strong possibility of moving into a permanent position. This company are looking for a hands-on Business Analyst to improve the quality of requirements moving into development, supporting closer collaboration between business stakeholders, Product, Engineering and QA. You will join as an employee on a fixed term basis, with access to the company's employee benefits package. In this role, you will lead discovery sessions, validate requirements and break down complex features into clear, sprint-ready user stories. You will write detailed acceptance criteria, identify edge cases and dependencies, and support engineering and QA throughout development and testing. The ideal candidate will have experience as a Business Analyst within an Agile digital delivery environment, with strong practical knowledge of INVEST principles and Gherkin acceptance criteria. Ecommerce experience would be particularly valuable, alongside the ability to understand unfamiliar systems and resolve gaps in requirements. This is a fantastic opportunity to make a visible contribution to a digital platform, develop your experience across ecommerce delivery and potentially build a longer-term career within an established business. The Role: Six-month fixed term contract with a strong possibility of becoming permanent. Run discovery workshops and stakeholder interviews to gather and validate requirements. Translate business needs into clear user stories with testable Given / When / Then acceptance criteria. Break down epics and features into appropriately sized, independently deliverable stories. Identify business rules, edge cases, error states and dependencies before refinement. Work closely with the Product Owner, UX, Engineering and QA through development, testing and defect triage. Improve requirements templates, Definition of Ready and backlog quality. The Person: Experienced Business Analyst within an Agile digital product or technology delivery environment. Strong requirements elicitation, workshop facilitation and stakeholder management skills. Proven ability to write INVEST-compliant user stories and detailed Gherkin acceptance criteria. Experienced in breaking down complex requirements and supporting developers and QA through delivery. Ecommerce experience desirable, particularly B2B accounts, pricing, checkout, order management or API integrations. Comfortable joining on an initial six-month fixed term contract. Able to attend Wigston three days per week, ideally available immediately or at short notice. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Business Analyst - Pensions Location: Edinburgh Working arrangement: Hybrid, 2 days per week onsite, preferably 3 Contract length: 6 months Rate: 600 per day INSIDE Clearance: BPSS Start date: ASAP - Ideal candidate would be immediately available Your new company You will be joining a major programme within the pensions sector, supporting a large-scale outsourced pensions operation. The role requires regular face-to-face engagement with customer and programme stakeholders in Edinburgh. Your new role As a Senior Business Analyst, you will take ownership of requirements definition across several programme workstreams. You will work closely with Business Operations SMEs, other Business Analysts, project managers and the test team to identify and define changes required to systems and existing operational processes. The position involves daily customer engagement and interaction with senior programme and account stakeholders. Key responsibilities Lead requirements definition across multiple programme workstreams. Work with Business Operations SMEs to identify system and process changes. Bring together relevant SMEs and BAs to define and agree requirements. Own and develop the Requirements Traceability Matrix. Produce requirements documentation and process papers. Plan and facilitate workshops to review existing processes and identify required changes. Shape solutions arising from requirements and support Operations with approval. Act as the link between Business Operations SMEs, project managers and the test team. Review test cases to ensure alignment with programme requirements. Support the development and approval of a new Redress Solution. Support the definition of outputs and MI. Provide guidance on solutions and support prioritisation. Essential skills and experience: Experience working with a pension' customer. Strong Business Analysis and requirements definition experience. Experience bringing together multiple Business Operations SMEs and stakeholders. Workshop planning and facilitation experience. Strong process analysis and documentation skills. Experience producing Requirements Traceability Matrices. Ability to review test cases against business and programme requirements. Excellent written and verbal communication skills. Confidence engaging with customers and senior stakeholders. A proactive approach with the ability to operate with minimal supervision. Desirable skills and experience: Experience with Sapiens. What you'll get in return 6-month contract. Rate of 600 Hybrid working 2 days per week onsite in Edinburgh, preferably 3 Inside IR35 engagement. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)