Digital Delivery Manager

Digital Delivery Manager

Closing date: 29 January 2023

Location: Flexible

Salary: £41,150 - £46,147 (Grade 7)

Contract type: Permanent

Work pattern: 37 hours, Monday - Friday

Post number: 203412

Job Description

We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.

As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.

Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!

Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms.  Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.

You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.

You will be able to demonstrate knowledge and experience of the following: 

1. Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice. 
2. Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
3. Be able to explain complex technical concepts in plain Englis
4. Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget. 
5. Experience of agile coaching
6. Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
7. Experience of identifying and mitigating risks.
8. Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.

This role will offer a range of benefits, including:

• Agile and flexible working
• Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
• 28 days annual leave, rising to 33 days
• Generous leave entitlements for all your life needs
• Health and wellbeing benefits and support
• Weekly well-being hour to use as you choose

For more information, please visit our website.