Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Charles Jenson Recruitment Ltd
Hatfield, Hertfordshire
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
May 05, 2024
Full time
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 05, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 05, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior Digital Product Executive £27,000 - £33,000 Location: Remote working but with a requirement to travel to our sites and attend team meetings. About the role: Are you an experienced Digital Marketing Executive looking to take your next step? As a key member of the Marketing Team, you'll be responsible for driving our digital marketing efforts across multiple channels, working closely with our Digital Product Owner and CRM Manager. From website management and SEO optimization to CRM campaign execution, your expertise will play a pivotal role in elevating our brand presence. What you'll do: Website Keep our portfolio of websites up-to-date with scheduled improvements. Handle site requests for website support, updating content and providing training as required. Roll out new pages, features and functionality across our range of leisure centres pages. Audit and manage web pages to ensure best practice is being adhered to. Monitor website performance via GA4, SEMrush. Identify and implement appropriate content opportunities to improve local SEO Produce regular reports on website performance, highlighting high and low performing pages and suggesting opportunities for improvement. CRM Support with the creation of CRM campaigns, from audience selection through to asset build, QA and scheduling. Support with the implementation of our automated life cycle campaigns. Improve targeting through the segmentation of our database. Report on the impact of CRM activity, providing actionable insights and identifying best practice that can be shared with the wider business. Review and approve site communications, identifying training needs as necessary. Work with stakeholders to build and schedule customer surveys. App Assist with the maintenance of our app, keeping content up-to-date. Experience You'll have 2-4 years experience in a similar role, with a specific focus on: Updating website content within a CMS platform. Experience with Magnolia CMS is preferable. Implementing and maintaining best practice SEO. Using a CRM platform to send muti-channel campaigns across email, push and SMS. Managing internal stakeholders. You'll have Good attention to detail Excellent relationship skills, able to work with a wide range of internal and external stakeholders Excellent planning and organisational skills, able to keep multiple projects on time and deliverable to a high quality Good analytical and reporting skills Experience writing and editing copy Experience in a similar role or a related qualification An ability to innovate and think laterally High energy levels, a natural motivator An open friendly personality Strong relationship building skills Clear and concise in communication An ability to present effectively to new and known audiences. Reasons to join us Free gym membership at any of our centres Employee health cash plan Employee discount portal - get discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending. Childcare vouchers Cycle to Work scheme Eye test vouchers Pension Scheme Company sick pay Performance related bonuses Career progression Training and development. How to apply If you would like to apply for this exciting senior role, please send a letter of application and full CV stating your current salary via email to the HR department at . A job description is available upon request. Closing Date Selected candidates may be invited for an interview before the closing date, therefore early application is recommended. About Parkwood Leisure Parkwood Leisure was established over 25 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. Working with key partners we're a company that's proud to deliver a first-class service at each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. JBRP1_UKTJ
May 05, 2024
Full time
Senior Digital Product Executive £27,000 - £33,000 Location: Remote working but with a requirement to travel to our sites and attend team meetings. About the role: Are you an experienced Digital Marketing Executive looking to take your next step? As a key member of the Marketing Team, you'll be responsible for driving our digital marketing efforts across multiple channels, working closely with our Digital Product Owner and CRM Manager. From website management and SEO optimization to CRM campaign execution, your expertise will play a pivotal role in elevating our brand presence. What you'll do: Website Keep our portfolio of websites up-to-date with scheduled improvements. Handle site requests for website support, updating content and providing training as required. Roll out new pages, features and functionality across our range of leisure centres pages. Audit and manage web pages to ensure best practice is being adhered to. Monitor website performance via GA4, SEMrush. Identify and implement appropriate content opportunities to improve local SEO Produce regular reports on website performance, highlighting high and low performing pages and suggesting opportunities for improvement. CRM Support with the creation of CRM campaigns, from audience selection through to asset build, QA and scheduling. Support with the implementation of our automated life cycle campaigns. Improve targeting through the segmentation of our database. Report on the impact of CRM activity, providing actionable insights and identifying best practice that can be shared with the wider business. Review and approve site communications, identifying training needs as necessary. Work with stakeholders to build and schedule customer surveys. App Assist with the maintenance of our app, keeping content up-to-date. Experience You'll have 2-4 years experience in a similar role, with a specific focus on: Updating website content within a CMS platform. Experience with Magnolia CMS is preferable. Implementing and maintaining best practice SEO. Using a CRM platform to send muti-channel campaigns across email, push and SMS. Managing internal stakeholders. You'll have Good attention to detail Excellent relationship skills, able to work with a wide range of internal and external stakeholders Excellent planning and organisational skills, able to keep multiple projects on time and deliverable to a high quality Good analytical and reporting skills Experience writing and editing copy Experience in a similar role or a related qualification An ability to innovate and think laterally High energy levels, a natural motivator An open friendly personality Strong relationship building skills Clear and concise in communication An ability to present effectively to new and known audiences. Reasons to join us Free gym membership at any of our centres Employee health cash plan Employee discount portal - get discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending. Childcare vouchers Cycle to Work scheme Eye test vouchers Pension Scheme Company sick pay Performance related bonuses Career progression Training and development. How to apply If you would like to apply for this exciting senior role, please send a letter of application and full CV stating your current salary via email to the HR department at . A job description is available upon request. Closing Date Selected candidates may be invited for an interview before the closing date, therefore early application is recommended. About Parkwood Leisure Parkwood Leisure was established over 25 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. Working with key partners we're a company that's proud to deliver a first-class service at each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. JBRP1_UKTJ
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 05, 2024
Full time
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. Youll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. Youll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client Whats on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
May 05, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. Youll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. Youll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client Whats on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
May 04, 2024
Full time
We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
Who we are: Access Partnership makes innovative technology work for the world. We're tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase. Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment. Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success. We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably. Through the powerful partnership of transformative technology and purposeful policy,we're creating a world where people everywhere can benefit from innovation. About the department - Commercial Operations The AP team is looking for an exceptional product leader to work in a creative, fun, and fast-paced environment. This is newly created role, responsible for defining and driving our product strategy, including a global Knowledge Management and content distribution platform and our Enterprise Resource Platform (Oracle NetSuite). What you'll do: As a Senior Product Manager you will be responsible for the vision, strategy, requirements, and implementation of a bespoke Knowledge Management platform that will form the core of AP's internal operations - and eventually be offered to clients as well. The platform roadmap will also include a Generative AI component, yet to be built. You will also be the Product Manager for our ERP system. The position requires a highly entrepreneurial individual that can set the vision for the team, believes that product and user experience go hand-in-hand, and is not afraid of rolling up their sleeves. The ideal candidate has an extensive background in building 1.0 products and beyond - working with internal and external implementation partners - managing often conflicting priorities and requirements. As a leader, you will inspire through your words, actions, and frequent, small victories. As a manager, you will focus on clear, prioritized goals. As an individual contributor, you will define and communicate AP's knowledge management platform strategy, roadmap, plans, and priorities across organizations. What you can expect to be doing Crystallize opportunities and trends into clearly defined business plans & proposals. Build a world-class product while influencing across functional and organizational boundaries. Select and manage implementation partner(s) for building out the KMS platform. Setup process for managing the development cycle (tools, tracking, KPIs, etc.) Review and/or write the actual epics and user stories for the KMS and ERP platforms Collaborate closely with Marketing and Sales regarding product definition, project schedule, feature scope, definition, and project-related execution. Champion efforts to create a world class user experience. This will require an evangelist who believes the customer experience is integral to the company's success and who inspires the company to create superior products that integrates across different systems Prepare and deliver presentations, demonstrations, and product concepts. Typical audiences include executive management, customers, partners, and press. Research and evaluate competitive products & solutions Lead build, partner and buy scenario planning and execution Be the voice for and represent AP's product organization inside and outside AP What you'll need: 5+ years experience in Product-oriented roles You believe that candour is the foundation of a manager-employee relationship; you believe in maximizing employee productivity and employee job satisfaction; and you believe in individual responsibility and results over consensus Experience in leading product discussions and decisions within matrixed organizations comprised of strong individual contributors and managers You believe that data is the foundation for decision making and you are willing both to challenge and be challenged You have excellent communication and presentation skills You have numerous examples having built products from conception to market - addressing the needs of a diverse customer base, as well as building consensus among the company's executive and product leadership groups Nice to have: You have built and launched successful products and have also learned how to take something from 1.0 to 2.0 without getting lost in the process Experience working with a globally distributed development organization is strongly preferred An undergraduate degree in a technical field, plus a similar postgraduate degree is strongly preferred What we offer you: We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote. This role will be based from our London office. Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies. We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.
May 04, 2024
Full time
Who we are: Access Partnership makes innovative technology work for the world. We're tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase. Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment. Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success. We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably. Through the powerful partnership of transformative technology and purposeful policy,we're creating a world where people everywhere can benefit from innovation. About the department - Commercial Operations The AP team is looking for an exceptional product leader to work in a creative, fun, and fast-paced environment. This is newly created role, responsible for defining and driving our product strategy, including a global Knowledge Management and content distribution platform and our Enterprise Resource Platform (Oracle NetSuite). What you'll do: As a Senior Product Manager you will be responsible for the vision, strategy, requirements, and implementation of a bespoke Knowledge Management platform that will form the core of AP's internal operations - and eventually be offered to clients as well. The platform roadmap will also include a Generative AI component, yet to be built. You will also be the Product Manager for our ERP system. The position requires a highly entrepreneurial individual that can set the vision for the team, believes that product and user experience go hand-in-hand, and is not afraid of rolling up their sleeves. The ideal candidate has an extensive background in building 1.0 products and beyond - working with internal and external implementation partners - managing often conflicting priorities and requirements. As a leader, you will inspire through your words, actions, and frequent, small victories. As a manager, you will focus on clear, prioritized goals. As an individual contributor, you will define and communicate AP's knowledge management platform strategy, roadmap, plans, and priorities across organizations. What you can expect to be doing Crystallize opportunities and trends into clearly defined business plans & proposals. Build a world-class product while influencing across functional and organizational boundaries. Select and manage implementation partner(s) for building out the KMS platform. Setup process for managing the development cycle (tools, tracking, KPIs, etc.) Review and/or write the actual epics and user stories for the KMS and ERP platforms Collaborate closely with Marketing and Sales regarding product definition, project schedule, feature scope, definition, and project-related execution. Champion efforts to create a world class user experience. This will require an evangelist who believes the customer experience is integral to the company's success and who inspires the company to create superior products that integrates across different systems Prepare and deliver presentations, demonstrations, and product concepts. Typical audiences include executive management, customers, partners, and press. Research and evaluate competitive products & solutions Lead build, partner and buy scenario planning and execution Be the voice for and represent AP's product organization inside and outside AP What you'll need: 5+ years experience in Product-oriented roles You believe that candour is the foundation of a manager-employee relationship; you believe in maximizing employee productivity and employee job satisfaction; and you believe in individual responsibility and results over consensus Experience in leading product discussions and decisions within matrixed organizations comprised of strong individual contributors and managers You believe that data is the foundation for decision making and you are willing both to challenge and be challenged You have excellent communication and presentation skills You have numerous examples having built products from conception to market - addressing the needs of a diverse customer base, as well as building consensus among the company's executive and product leadership groups Nice to have: You have built and launched successful products and have also learned how to take something from 1.0 to 2.0 without getting lost in the process Experience working with a globally distributed development organization is strongly preferred An undergraduate degree in a technical field, plus a similar postgraduate degree is strongly preferred What we offer you: We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote. This role will be based from our London office. Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies. We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.
We are seeking a dedicated and creative Digital PR Executive to join our dynamic team. The ideal candidate will be responsible for creating and implementing digital PR strategies to enhance our clients' online presence. Client Details Our client is a leading national agency in the marketing and advertising industry with a substantial workforce across multiple locations. Based in Leeds, they are known for their innovative approach and commitment to delivering high-quality services to their diverse set of international clients. Description Develop and implement innovative digital PR strategies. Build and maintain relationships with online media connections. Monitor and report on digital PR campaigns and their impact. Collaborate with internal teams to optimise client content for SEO. Profile A successful Digital PR Executive should have: Proficiency in digital PR tools and software. Strong knowledge of PR and SEO best practices. Excellent communication and networking skills. Creative problem-solving abilities. An understanding of the Media & Agency industry. Job Offer Comprehensive benefits package. A positive and collaborative company culture. Opportunities for professional growth and development in the Media & Agency industry. If you are excited about this opportunity and believe you are the right fit for this role in Leeds, we encourage you to apply today. We look forward to hearing from you.
May 03, 2024
Full time
We are seeking a dedicated and creative Digital PR Executive to join our dynamic team. The ideal candidate will be responsible for creating and implementing digital PR strategies to enhance our clients' online presence. Client Details Our client is a leading national agency in the marketing and advertising industry with a substantial workforce across multiple locations. Based in Leeds, they are known for their innovative approach and commitment to delivering high-quality services to their diverse set of international clients. Description Develop and implement innovative digital PR strategies. Build and maintain relationships with online media connections. Monitor and report on digital PR campaigns and their impact. Collaborate with internal teams to optimise client content for SEO. Profile A successful Digital PR Executive should have: Proficiency in digital PR tools and software. Strong knowledge of PR and SEO best practices. Excellent communication and networking skills. Creative problem-solving abilities. An understanding of the Media & Agency industry. Job Offer Comprehensive benefits package. A positive and collaborative company culture. Opportunities for professional growth and development in the Media & Agency industry. If you are excited about this opportunity and believe you are the right fit for this role in Leeds, we encourage you to apply today. We look forward to hearing from you.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 03, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
May 03, 2024
Full time
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
Digital Marketing Executive Manchester On behalf of our growing client based in Manchester, we are recruiting for a talented Marketing executive. As Marketing Executive, you will develop and manage a calendar of promotions and campaigns for our client. The Digital Marketing Executive will be responsible for: Develop and manage the creation of unique and relevant content and promotional material across digital and print media. Manage social media accounts, content, and campaigns, including Facebook, Twitter and LinkedIn. Assist with the delivery of promotional events. Investigate opportunities to provide ideas and improvements to existing campaigns. Monitor effectiveness of marketing initiatives. Leverage key tools such as Google Analytics, SEM Rush and Screaming Frog to report and analyse results and optimise website performance. Actively engage with various business areas to build and maintain good working relationships. The Digital Marketing Executive will have the following: Strong communication and stakeholder management skills. Sound understanding of marketing principles. Experience in working within a healthcare environment Acute commercial awareness and ability to prioritise tasks appropriately. Experience in planning, developing, delivering and evaluating marketing campaigns. Be creatively minded generating engaging marketing content. Organisation to plan effectively and meet deadlines. Benefits Discounted gym membership Life Assurance Flexible Working patterns Hybrid working How to Apply if you re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Digital Marketing Executive Manchester
May 03, 2024
Full time
Digital Marketing Executive Manchester On behalf of our growing client based in Manchester, we are recruiting for a talented Marketing executive. As Marketing Executive, you will develop and manage a calendar of promotions and campaigns for our client. The Digital Marketing Executive will be responsible for: Develop and manage the creation of unique and relevant content and promotional material across digital and print media. Manage social media accounts, content, and campaigns, including Facebook, Twitter and LinkedIn. Assist with the delivery of promotional events. Investigate opportunities to provide ideas and improvements to existing campaigns. Monitor effectiveness of marketing initiatives. Leverage key tools such as Google Analytics, SEM Rush and Screaming Frog to report and analyse results and optimise website performance. Actively engage with various business areas to build and maintain good working relationships. The Digital Marketing Executive will have the following: Strong communication and stakeholder management skills. Sound understanding of marketing principles. Experience in working within a healthcare environment Acute commercial awareness and ability to prioritise tasks appropriately. Experience in planning, developing, delivering and evaluating marketing campaigns. Be creatively minded generating engaging marketing content. Organisation to plan effectively and meet deadlines. Benefits Discounted gym membership Life Assurance Flexible Working patterns Hybrid working How to Apply if you re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Digital Marketing Executive Manchester
Digital Marketing Executive 30,000 - 35,000 + Progression + Training + Excellent Company Benefits Milton Keynes - Onsite Are you an ambitious marketing executive that wants to work for a global leader who will offer you the framework for progression? This is a fantastic opportunity for a marketing executive to continue to develop their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Digital Marketing Executive to join their team! In this role, you will manage their digital communications and support in lead generation for new business. Some other responsibilities include managing and optimising their B2B eCommerce platforms to maximise sales and generate further revenue. Assisting in the development of the content calendar, where you will cone up with ideas around market verticals. An ideal candidate will have a strong understanding of digital marketing trends, experienced in Wordpress, HubSpot and WooCommerce websites. Having an eye for detail, a thirst to grow and further develop their skillset! This is a fantastic opportunity to join a well-established organisation offering you a dynamic working environment, excellent training, progression, and a long-term, stable career. The Role: Create and manage effective digital marketing campaigns across web, SEO, CMS and social media Analysing website traffic trends and patterns to identify opportunities for growth Plan and deliver the redevelopment of their corporate websites to generate leads for each of the regional offices The Person: Strong B2B marketing experience Confident using Wordpress and HubSpot A can do attitude with the capability of actioning tasks on your own and in a team Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
May 03, 2024
Full time
Digital Marketing Executive 30,000 - 35,000 + Progression + Training + Excellent Company Benefits Milton Keynes - Onsite Are you an ambitious marketing executive that wants to work for a global leader who will offer you the framework for progression? This is a fantastic opportunity for a marketing executive to continue to develop their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Digital Marketing Executive to join their team! In this role, you will manage their digital communications and support in lead generation for new business. Some other responsibilities include managing and optimising their B2B eCommerce platforms to maximise sales and generate further revenue. Assisting in the development of the content calendar, where you will cone up with ideas around market verticals. An ideal candidate will have a strong understanding of digital marketing trends, experienced in Wordpress, HubSpot and WooCommerce websites. Having an eye for detail, a thirst to grow and further develop their skillset! This is a fantastic opportunity to join a well-established organisation offering you a dynamic working environment, excellent training, progression, and a long-term, stable career. The Role: Create and manage effective digital marketing campaigns across web, SEO, CMS and social media Analysing website traffic trends and patterns to identify opportunities for growth Plan and deliver the redevelopment of their corporate websites to generate leads for each of the regional offices The Person: Strong B2B marketing experience Confident using Wordpress and HubSpot A can do attitude with the capability of actioning tasks on your own and in a team Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
May 03, 2024
Full time
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria Train Station. In this role, you'll be working on a brand-new programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience / customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the business over the next few years, making it an incredibly exciting time to get involved. The project is currently at its very beginning, and so we're looking for a BA who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT and 3rd Party suppliers). This is an excellent opportunity for an experienced BA to join a truly collaborative, family-run organisation who are constantly looking to improve their service offering for their customers. Having been partnered with them for a few years, I can attest to the excellent development opportunities they offer their employees, both professional and personal, and believe this would be a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical / digital / marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and managing user stories Ability to take ownership and initiative to see problems through to resolution Excellent stakeholder management and engagement skills including Business, IT and 3rd Party Vendors Benefits: Salary of up to 65,0000 depending on experience 25 days' holiday plus bank holidays Excellent flexible working options Access to private healthcare Industry-related discounts Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Microsoft Technology roles in the UK. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)
May 03, 2024
Full time
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria Train Station. In this role, you'll be working on a brand-new programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience / customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the business over the next few years, making it an incredibly exciting time to get involved. The project is currently at its very beginning, and so we're looking for a BA who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT and 3rd Party suppliers). This is an excellent opportunity for an experienced BA to join a truly collaborative, family-run organisation who are constantly looking to improve their service offering for their customers. Having been partnered with them for a few years, I can attest to the excellent development opportunities they offer their employees, both professional and personal, and believe this would be a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical / digital / marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and managing user stories Ability to take ownership and initiative to see problems through to resolution Excellent stakeholder management and engagement skills including Business, IT and 3rd Party Vendors Benefits: Salary of up to 65,0000 depending on experience 25 days' holiday plus bank holidays Excellent flexible working options Access to private healthcare Industry-related discounts Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Microsoft Technology roles in the UK. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)
Job Title: Digital Marketing Executive Location: Preston, UK Salary 30,000 - 45,000 Are you a seasoned Digital Marketing Specialist ready to join an innovative MSP in Preston, currently on a trajectory to become one of the top 10 Microsoft partners globally? As a trusted recruiter working closely with our client, we present a unique opportunity for a dynamic individual to shape and elevate the marketing function in tandem with the company's rapid growth. About the Opportunity: Our client, a leading MSP in the technology sector, is experiencing staggering growth and is seeking a talented marketing executive to help develop and drive their marketing function. This is an exciting chance to contribute to a company with ambitious goals and take on a role that offers autonomy, high value, and robust support. Clear progression routes toward management and team-building will be provided, fostering your personal and professional development. Role Requirements: Proven success in running effective campaigns across social media and email platforms. Expertise in digital marketing techniques, including SEO, PPC, CRM systems, and Automated Email Marketing. Key Responsibilities: Collaborate closely with the Sales & Marketing Director to shape and implement strategic marketing initiatives. Drive diverse marketing campaigns to generate leads and elevate brand visibility. Strategise and implement customer retention initiatives, identifying up-sell opportunities. Work in tandem with Account Management to understand client needs and contribute to revenue targets. Identify and pursue new business opportunities, keeping abreast of market trends through comprehensive research. Effectively manage marketing budgets and provide detailed reports on marketing and sales performance. What They Offer: Competitive salary, commensurate with experience. Opportunities for professional development within a rapidly expanding company. A collaborative and innovative work environment. Autonomy over marketing operations, with a focus on personal and professional development. Clear progression routes toward management and team-building. If this looks like something you could be interested in please click apply now!
May 03, 2024
Full time
Job Title: Digital Marketing Executive Location: Preston, UK Salary 30,000 - 45,000 Are you a seasoned Digital Marketing Specialist ready to join an innovative MSP in Preston, currently on a trajectory to become one of the top 10 Microsoft partners globally? As a trusted recruiter working closely with our client, we present a unique opportunity for a dynamic individual to shape and elevate the marketing function in tandem with the company's rapid growth. About the Opportunity: Our client, a leading MSP in the technology sector, is experiencing staggering growth and is seeking a talented marketing executive to help develop and drive their marketing function. This is an exciting chance to contribute to a company with ambitious goals and take on a role that offers autonomy, high value, and robust support. Clear progression routes toward management and team-building will be provided, fostering your personal and professional development. Role Requirements: Proven success in running effective campaigns across social media and email platforms. Expertise in digital marketing techniques, including SEO, PPC, CRM systems, and Automated Email Marketing. Key Responsibilities: Collaborate closely with the Sales & Marketing Director to shape and implement strategic marketing initiatives. Drive diverse marketing campaigns to generate leads and elevate brand visibility. Strategise and implement customer retention initiatives, identifying up-sell opportunities. Work in tandem with Account Management to understand client needs and contribute to revenue targets. Identify and pursue new business opportunities, keeping abreast of market trends through comprehensive research. Effectively manage marketing budgets and provide detailed reports on marketing and sales performance. What They Offer: Competitive salary, commensurate with experience. Opportunities for professional development within a rapidly expanding company. A collaborative and innovative work environment. Autonomy over marketing operations, with a focus on personal and professional development. Clear progression routes toward management and team-building. If this looks like something you could be interested in please click apply now!
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria Train Station. In this role, you'll be working on a brand-new programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience / customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the business over the next few years, making it an incredibly exciting time to get involved. The project is currently at its very beginning, and so we're looking for a BA who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT and 3rd Party suppliers). This is an excellent opportunity for an experienced BA to join a truly collaborative, family-run organisation who are constantly looking to improve their service offering for their customers. Having been partnered with them for a few years, I can attest to the excellent development opportunities they offer their employees, both professional and personal, and believe this would be a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical / digital / marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and managing user stories Ability to take ownership and initiative to see problems through to resolution Excellent stakeholder management and engagement skills including Business, IT and 3rd Party Vendors Benefits: Salary of up to 65,0000 depending on experience 25 days' holiday plus bank holidays Excellent flexible working options Access to private healthcare Industry-related discounts Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Microsoft Technology roles in the UK. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)
May 03, 2024
Full time
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria Train Station. In this role, you'll be working on a brand-new programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience / customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the business over the next few years, making it an incredibly exciting time to get involved. The project is currently at its very beginning, and so we're looking for a BA who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT and 3rd Party suppliers). This is an excellent opportunity for an experienced BA to join a truly collaborative, family-run organisation who are constantly looking to improve their service offering for their customers. Having been partnered with them for a few years, I can attest to the excellent development opportunities they offer their employees, both professional and personal, and believe this would be a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical / digital / marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and managing user stories Ability to take ownership and initiative to see problems through to resolution Excellent stakeholder management and engagement skills including Business, IT and 3rd Party Vendors Benefits: Salary of up to 65,0000 depending on experience 25 days' holiday plus bank holidays Excellent flexible working options Access to private healthcare Industry-related discounts Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Microsoft Technology roles in the UK. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)
Are you a Digital Marketer? We have an amazing opportunity with a progressive, up-and-coming fashion retailer based in West Norfolk. Responsibilities include: - Maintaining and updating our ecommerce website using Shopify, and working alongside our external web developer - Developing and implementing SEO and PPC strategies to increase online presence - Monthly reporting and analysis of website analytics, responses to campaigns, email and social reports - Assisting our PPC agency by suggesting improvements to optimise our campaigns further and providing content for the ads - Assisting in the creation of campaign strategies and implementing them with the team - Creating engaging content for all of our social media channels - Consistently growing social media channels (Instagram, Facebook, TikTok, and our Facebook Community Group) to maintain high engagement, managing monthly brand competitions and influencer content - Planning and designing a minimum of two weekly emails with relevant topics and effective, engaging subject lines - Ensuring copy and imagery is updated regularly on our automated email flows - Copywriting for all areas of the business, including product descriptions, new website pages, social and email content, ensuring that the brand tone of voice is always compelling and consistent. Personal Specification: - Excellent written and oral communication skills - Passion for social media with a creative approach to engaging online audiences - Minimum of 2 years of relevant experience in marketing - Experience with email marketing using Klaviyo - Must have experience using Shopify - Experience in PPC, Google Analytics, SEO software, and other marketing tools - Self-motivated, enthusiastic, and confident with a can-do attitude. If the above sounds like you - quick, get in touch! JBRP1_UKTJ
May 03, 2024
Full time
Are you a Digital Marketer? We have an amazing opportunity with a progressive, up-and-coming fashion retailer based in West Norfolk. Responsibilities include: - Maintaining and updating our ecommerce website using Shopify, and working alongside our external web developer - Developing and implementing SEO and PPC strategies to increase online presence - Monthly reporting and analysis of website analytics, responses to campaigns, email and social reports - Assisting our PPC agency by suggesting improvements to optimise our campaigns further and providing content for the ads - Assisting in the creation of campaign strategies and implementing them with the team - Creating engaging content for all of our social media channels - Consistently growing social media channels (Instagram, Facebook, TikTok, and our Facebook Community Group) to maintain high engagement, managing monthly brand competitions and influencer content - Planning and designing a minimum of two weekly emails with relevant topics and effective, engaging subject lines - Ensuring copy and imagery is updated regularly on our automated email flows - Copywriting for all areas of the business, including product descriptions, new website pages, social and email content, ensuring that the brand tone of voice is always compelling and consistent. Personal Specification: - Excellent written and oral communication skills - Passion for social media with a creative approach to engaging online audiences - Minimum of 2 years of relevant experience in marketing - Experience with email marketing using Klaviyo - Must have experience using Shopify - Experience in PPC, Google Analytics, SEO software, and other marketing tools - Self-motivated, enthusiastic, and confident with a can-do attitude. If the above sounds like you - quick, get in touch! JBRP1_UKTJ
SEO Account Manager Overview of Company: Join a dynamic team with a leading SEO marketing agency specialising in SaaS SEO solutions. This is a leading business with an approach that integrates human expertise, data analysis, and automation to drive organic results for clients. This dynamic agency prioritises efficiency and effectiveness, emphasising smart work over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in SEO. Proficiency with project management tools, especially Asana. Strong communication, leadership, and organizational skills. Ability to thrive under pressure and manage multiple clients and deadlines simultaneously. The role: As a Client Manager, you'll play a pivotal role in building and maintaining client relationships. Responsibilities include: Understanding clients' businesses thoroughly and translating their goals into actionable strategies for our SEO team. Leading delivery teams to ensure client needs are met efficiently and effectively. Managing client contracts, renewals, and upselling opportunities. Prioritising workloads and managing client expectations to maintain high-quality deliverables. Leading and empowering a team of client executives and virtual assistants to support client work and administrative tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in client pods, each led by a Client Manager and supported by dedicated teams of client executives and SEO specialists. What's on Offer: Competitive salary ranging from £28,000 to £43,000, with upsell opportunities of £5-10k in the first year. Generous benefits package including holidays, healthcare, professional development budget, and lifestyle perks. Hybrid working arrangements and flexible hours. Opportunities for international work and regular team incentives. How to Apply: To apply for the SEO Account Manager position, please submit your CV by hitting the apply button on this page. If your profile aligns with our requirements, we'll contact you via email to schedule an interview. Join us in shaping the future of SEO marketing! JBRP1_UKTJ
May 03, 2024
Full time
SEO Account Manager Overview of Company: Join a dynamic team with a leading SEO marketing agency specialising in SaaS SEO solutions. This is a leading business with an approach that integrates human expertise, data analysis, and automation to drive organic results for clients. This dynamic agency prioritises efficiency and effectiveness, emphasising smart work over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in SEO. Proficiency with project management tools, especially Asana. Strong communication, leadership, and organizational skills. Ability to thrive under pressure and manage multiple clients and deadlines simultaneously. The role: As a Client Manager, you'll play a pivotal role in building and maintaining client relationships. Responsibilities include: Understanding clients' businesses thoroughly and translating their goals into actionable strategies for our SEO team. Leading delivery teams to ensure client needs are met efficiently and effectively. Managing client contracts, renewals, and upselling opportunities. Prioritising workloads and managing client expectations to maintain high-quality deliverables. Leading and empowering a team of client executives and virtual assistants to support client work and administrative tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in client pods, each led by a Client Manager and supported by dedicated teams of client executives and SEO specialists. What's on Offer: Competitive salary ranging from £28,000 to £43,000, with upsell opportunities of £5-10k in the first year. Generous benefits package including holidays, healthcare, professional development budget, and lifestyle perks. Hybrid working arrangements and flexible hours. Opportunities for international work and regular team incentives. How to Apply: To apply for the SEO Account Manager position, please submit your CV by hitting the apply button on this page. If your profile aligns with our requirements, we'll contact you via email to schedule an interview. Join us in shaping the future of SEO marketing! JBRP1_UKTJ