We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
May 18, 2024
Full time
We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
May 18, 2024
Full time
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
May 18, 2024
Full time
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
Who we are: Access Partnership makes innovative technology work for the world. We're tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase. Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment. Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success. We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably. Through the powerful partnership of transformative technology and purposeful policy,we're creating a world where people everywhere can benefit from innovation. About the department - Commercial Operations The AP team is looking for an exceptional product leader to work in a creative, fun, and fast-paced environment. This is newly created role, responsible for defining and driving our product strategy, including a global Knowledge Management and content distribution platform and our Enterprise Resource Platform (Oracle NetSuite). What you'll do: As a Senior Product Manager you will be responsible for the vision, strategy, requirements, and implementation of a bespoke Knowledge Management platform that will form the core of AP's internal operations - and eventually be offered to clients as well. The platform roadmap will also include a Generative AI component, yet to be built. You will also be the Product Manager for our ERP system. The position requires a highly entrepreneurial individual that can set the vision for the team, believes that product and user experience go hand-in-hand, and is not afraid of rolling up their sleeves. The ideal candidate has an extensive background in building 1.0 products and beyond - working with internal and external implementation partners - managing often conflicting priorities and requirements. As a leader, you will inspire through your words, actions, and frequent, small victories. As a manager, you will focus on clear, prioritized goals. As an individual contributor, you will define and communicate AP's knowledge management platform strategy, roadmap, plans, and priorities across organizations. What you can expect to be doing Crystallize opportunities and trends into clearly defined business plans & proposals. Build a world-class product while influencing across functional and organizational boundaries. Select and manage implementation partner(s) for building out the KMS platform. Setup process for managing the development cycle (tools, tracking, KPIs, etc.) Review and/or write the actual epics and user stories for the KMS and ERP platforms Collaborate closely with Marketing and Sales regarding product definition, project schedule, feature scope, definition, and project-related execution. Champion efforts to create a world class user experience. This will require an evangelist who believes the customer experience is integral to the company's success and who inspires the company to create superior products that integrates across different systems Prepare and deliver presentations, demonstrations, and product concepts. Typical audiences include executive management, customers, partners, and press. Research and evaluate competitive products & solutions Lead build, partner and buy scenario planning and execution Be the voice for and represent AP's product organization inside and outside AP What you'll need: 5+ years experience in Product-oriented roles You believe that candour is the foundation of a manager-employee relationship; you believe in maximizing employee productivity and employee job satisfaction; and you believe in individual responsibility and results over consensus Experience in leading product discussions and decisions within matrixed organizations comprised of strong individual contributors and managers You believe that data is the foundation for decision making and you are willing both to challenge and be challenged You have excellent communication and presentation skills You have numerous examples having built products from conception to market - addressing the needs of a diverse customer base, as well as building consensus among the company's executive and product leadership groups Nice to have: You have built and launched successful products and have also learned how to take something from 1.0 to 2.0 without getting lost in the process Experience working with a globally distributed development organization is strongly preferred An undergraduate degree in a technical field, plus a similar postgraduate degree is strongly preferred What we offer you: We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote. This role will be based from our London office. Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies. We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.
May 18, 2024
Full time
Who we are: Access Partnership makes innovative technology work for the world. We're tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase. Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment. Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success. We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably. Through the powerful partnership of transformative technology and purposeful policy,we're creating a world where people everywhere can benefit from innovation. About the department - Commercial Operations The AP team is looking for an exceptional product leader to work in a creative, fun, and fast-paced environment. This is newly created role, responsible for defining and driving our product strategy, including a global Knowledge Management and content distribution platform and our Enterprise Resource Platform (Oracle NetSuite). What you'll do: As a Senior Product Manager you will be responsible for the vision, strategy, requirements, and implementation of a bespoke Knowledge Management platform that will form the core of AP's internal operations - and eventually be offered to clients as well. The platform roadmap will also include a Generative AI component, yet to be built. You will also be the Product Manager for our ERP system. The position requires a highly entrepreneurial individual that can set the vision for the team, believes that product and user experience go hand-in-hand, and is not afraid of rolling up their sleeves. The ideal candidate has an extensive background in building 1.0 products and beyond - working with internal and external implementation partners - managing often conflicting priorities and requirements. As a leader, you will inspire through your words, actions, and frequent, small victories. As a manager, you will focus on clear, prioritized goals. As an individual contributor, you will define and communicate AP's knowledge management platform strategy, roadmap, plans, and priorities across organizations. What you can expect to be doing Crystallize opportunities and trends into clearly defined business plans & proposals. Build a world-class product while influencing across functional and organizational boundaries. Select and manage implementation partner(s) for building out the KMS platform. Setup process for managing the development cycle (tools, tracking, KPIs, etc.) Review and/or write the actual epics and user stories for the KMS and ERP platforms Collaborate closely with Marketing and Sales regarding product definition, project schedule, feature scope, definition, and project-related execution. Champion efforts to create a world class user experience. This will require an evangelist who believes the customer experience is integral to the company's success and who inspires the company to create superior products that integrates across different systems Prepare and deliver presentations, demonstrations, and product concepts. Typical audiences include executive management, customers, partners, and press. Research and evaluate competitive products & solutions Lead build, partner and buy scenario planning and execution Be the voice for and represent AP's product organization inside and outside AP What you'll need: 5+ years experience in Product-oriented roles You believe that candour is the foundation of a manager-employee relationship; you believe in maximizing employee productivity and employee job satisfaction; and you believe in individual responsibility and results over consensus Experience in leading product discussions and decisions within matrixed organizations comprised of strong individual contributors and managers You believe that data is the foundation for decision making and you are willing both to challenge and be challenged You have excellent communication and presentation skills You have numerous examples having built products from conception to market - addressing the needs of a diverse customer base, as well as building consensus among the company's executive and product leadership groups Nice to have: You have built and launched successful products and have also learned how to take something from 1.0 to 2.0 without getting lost in the process Experience working with a globally distributed development organization is strongly preferred An undergraduate degree in a technical field, plus a similar postgraduate degree is strongly preferred What we offer you: We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote. This role will be based from our London office. Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies. We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.
We're looking for a Lead Service Designer to join our growing User Experience (UX) team at Boots. As a Lead Service Designer your role is essential to leading and creating a strategy around Service Design best practices. You'll be ready to introduce the concept of service design from stakeholder analysis to initial research, right through to design concepts. You'll work closely to influence senior stakeholders from around the business as well as UX, Product, IT, Operations and Support to ensure successful communication of insights and final solutions. If possible, please provide a portfolio or sample of work with your application where you have lead teams or larger strategic projects that involve multiple stakeholders and leadership. About the role Lead the conversation on improving services with cross-functional teams including Marketing, Store Operations, Pharmacy and Digital colleagues to help save costs and improve the experience for frontstage/backstage colleagues and our customers. As a Lead you will also be responsible for working with our PR team to show the value of what Service Design can bring to an organization like Boots. Lead workshops and research activities to help evaluate and improve current services across Boots Work with senior stakeholders to create Service Design blueprints and where necessary help to create wireframes and prototypes that effectively communicate a vision to improve a service Sense-making by acting on customer insights from our Insights, UX Research, Data and Analytics teams to help feed into our conversations with SMEs Speak on behalf of your team to design and develop complex user flows, journey maps, and information architectures to guide the creation of improved user experiences for both front and backstage Lead the way for user-centered design principles and best practices throughout the product development lifecycle. Iterate on designs based on user feedback, stakeholder input, and usability findings. Be a pioneer by staying up-to-date with industry trends and emerging design technologies to continuously improve our design process and output. What you'll need to have Bachelor's degree in Design, HCI, Interaction Design, or a related field. Master's degree is a plus. 4-8 years of professional experience as a Lead/Senior Service Designer Strong portfolio showcasing a range of projects, including case studies on how you lead projects from initiation to completion. Expert in tools such to produce outputs such as Service Blueprints Experience with user research techniques, usability testing, and user behaviour analysis. Ability to communicate with senior executives with the ability to articulate design decisions and rationale. Ability to evangelise Service Design around the business with a view to introducing user-centred design processes into everything we do Ability to collaborate effectively with cross-functional teams and adapt to changing project requirements. Proactive, self-motivated, collaborative and curious to learn. Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here . What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
May 18, 2024
Full time
We're looking for a Lead Service Designer to join our growing User Experience (UX) team at Boots. As a Lead Service Designer your role is essential to leading and creating a strategy around Service Design best practices. You'll be ready to introduce the concept of service design from stakeholder analysis to initial research, right through to design concepts. You'll work closely to influence senior stakeholders from around the business as well as UX, Product, IT, Operations and Support to ensure successful communication of insights and final solutions. If possible, please provide a portfolio or sample of work with your application where you have lead teams or larger strategic projects that involve multiple stakeholders and leadership. About the role Lead the conversation on improving services with cross-functional teams including Marketing, Store Operations, Pharmacy and Digital colleagues to help save costs and improve the experience for frontstage/backstage colleagues and our customers. As a Lead you will also be responsible for working with our PR team to show the value of what Service Design can bring to an organization like Boots. Lead workshops and research activities to help evaluate and improve current services across Boots Work with senior stakeholders to create Service Design blueprints and where necessary help to create wireframes and prototypes that effectively communicate a vision to improve a service Sense-making by acting on customer insights from our Insights, UX Research, Data and Analytics teams to help feed into our conversations with SMEs Speak on behalf of your team to design and develop complex user flows, journey maps, and information architectures to guide the creation of improved user experiences for both front and backstage Lead the way for user-centered design principles and best practices throughout the product development lifecycle. Iterate on designs based on user feedback, stakeholder input, and usability findings. Be a pioneer by staying up-to-date with industry trends and emerging design technologies to continuously improve our design process and output. What you'll need to have Bachelor's degree in Design, HCI, Interaction Design, or a related field. Master's degree is a plus. 4-8 years of professional experience as a Lead/Senior Service Designer Strong portfolio showcasing a range of projects, including case studies on how you lead projects from initiation to completion. Expert in tools such to produce outputs such as Service Blueprints Experience with user research techniques, usability testing, and user behaviour analysis. Ability to communicate with senior executives with the ability to articulate design decisions and rationale. Ability to evangelise Service Design around the business with a view to introducing user-centred design processes into everything we do Ability to collaborate effectively with cross-functional teams and adapt to changing project requirements. Proactive, self-motivated, collaborative and curious to learn. Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here . What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
At Tryzens Global, we are on a mission to accelerate global branded commerce for our clients. What we're looking for is a talented individual who c by 10x YoY and set the product strategy - you'll be a senior decision-maker. We value candidates who can apply first-principle thinking and can manage a high-growth environment. We are seeking an experienced and passionate Product leader who can help us continue growing our ARR by 100% YoY by driving our strategy and execution for delivering novel and relevant digital products across our group of Brands. The successful person will identify market opportunities for investment and develop commercially attractive solutions for our target clients in the markets we serve. The ideal candidate will have over five years of experience in product management in the software/digital markets. This person must have a customer-first mindset, strong understanding of the digital commerce ecosystem and an ability to scope, track, analyse, and improve our digital products throughout their lifecycle from concept to end-of-life. The role requires a candidate who has excellent analytical, organizational, and communication skills for defining our product strategy and working with cross-functional teams to interpret and prioritise requirements and establish the basis for performance management. This is a customer-centric role, working to translate the needs of users into digital business opportunities. Key Objectives of this role: To lead Product strategy and product lifecycle management within Tryzens Global Work with the global leadership team to set out the product roadmap and strategy Be responsible for leading research and design of new products Continue to evolve the product value proposition to ensure best fit and help us engage new verticals and markets Improve the UX/UI of existing products. Conduct user research and usability studies, collaborating with designers, developers, and client teams throughout the process Build out over time a team of product managers to support the growth of the business. Help set product design and research standards Be responsible for setting, delivering and analysing our product KPIs Drive strategies and long-term vision to build and support best-in-class digital products that benefit our target clients and markets. Responsibilities: Partner with relevant functions to manage roadmap and backlog for all digital products, ensuring that each party delivers their contribution on time and per expectation Partner with executive team to identify key capabilities needed as well as potential issues Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing, as well as lifecycle management. Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization Work with Finance and CRO to determine commercial models (pricing, terms and conditions) relevant to compete effectively in market. Work with corporate and regional marketing to develop positioning and messaging and ensure differentiation from competitors Monitor and evaluate product performance to facilitate continuous iteration and improvement Five or more years of experience in digital product management or similar role Proven track record of working with international, growth companies Proven organisational and leadership abilities Excellent communication skills both in spoken and written form Strong analytical, prioritization, and negotiating skills Passion for building great products to solve customer and business problems Proven experience as a Product Manager, including creating product roadmaps and strategies, preferably for developer-facing products Experience conducting market research and obtaining consumer feedback on products in both quantitative and qualitative fields to drive product decisions. Experience in usability and customer-focused design Preferred skills and qualifications Experience of Digital Commerce and Payments solutions. Bachelor's degree in business, computer science, information systems, or related field Group Life insurance (4x annual salary) Enhanced Parental Leave Contributory pension Hybrid working environment (combination of work from home and in office) 25 days annual leave A day off for your birthday 2 days off for CSR activities per year cycle-to-work scheme Equal Opportunity Statement We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.
May 17, 2024
Full time
At Tryzens Global, we are on a mission to accelerate global branded commerce for our clients. What we're looking for is a talented individual who c by 10x YoY and set the product strategy - you'll be a senior decision-maker. We value candidates who can apply first-principle thinking and can manage a high-growth environment. We are seeking an experienced and passionate Product leader who can help us continue growing our ARR by 100% YoY by driving our strategy and execution for delivering novel and relevant digital products across our group of Brands. The successful person will identify market opportunities for investment and develop commercially attractive solutions for our target clients in the markets we serve. The ideal candidate will have over five years of experience in product management in the software/digital markets. This person must have a customer-first mindset, strong understanding of the digital commerce ecosystem and an ability to scope, track, analyse, and improve our digital products throughout their lifecycle from concept to end-of-life. The role requires a candidate who has excellent analytical, organizational, and communication skills for defining our product strategy and working with cross-functional teams to interpret and prioritise requirements and establish the basis for performance management. This is a customer-centric role, working to translate the needs of users into digital business opportunities. Key Objectives of this role: To lead Product strategy and product lifecycle management within Tryzens Global Work with the global leadership team to set out the product roadmap and strategy Be responsible for leading research and design of new products Continue to evolve the product value proposition to ensure best fit and help us engage new verticals and markets Improve the UX/UI of existing products. Conduct user research and usability studies, collaborating with designers, developers, and client teams throughout the process Build out over time a team of product managers to support the growth of the business. Help set product design and research standards Be responsible for setting, delivering and analysing our product KPIs Drive strategies and long-term vision to build and support best-in-class digital products that benefit our target clients and markets. Responsibilities: Partner with relevant functions to manage roadmap and backlog for all digital products, ensuring that each party delivers their contribution on time and per expectation Partner with executive team to identify key capabilities needed as well as potential issues Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing, as well as lifecycle management. Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization Work with Finance and CRO to determine commercial models (pricing, terms and conditions) relevant to compete effectively in market. Work with corporate and regional marketing to develop positioning and messaging and ensure differentiation from competitors Monitor and evaluate product performance to facilitate continuous iteration and improvement Five or more years of experience in digital product management or similar role Proven track record of working with international, growth companies Proven organisational and leadership abilities Excellent communication skills both in spoken and written form Strong analytical, prioritization, and negotiating skills Passion for building great products to solve customer and business problems Proven experience as a Product Manager, including creating product roadmaps and strategies, preferably for developer-facing products Experience conducting market research and obtaining consumer feedback on products in both quantitative and qualitative fields to drive product decisions. Experience in usability and customer-focused design Preferred skills and qualifications Experience of Digital Commerce and Payments solutions. Bachelor's degree in business, computer science, information systems, or related field Group Life insurance (4x annual salary) Enhanced Parental Leave Contributory pension Hybrid working environment (combination of work from home and in office) 25 days annual leave A day off for your birthday 2 days off for CSR activities per year cycle-to-work scheme Equal Opportunity Statement We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 17, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Overview What are we looking for? We are a dynamic consulting firm, focused on delivering change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for passionate and enthusiastic individuals to join our growing Moorhouse team. We are looking for an experienced, engaging and driven Client Director to join our 'Digital' team within our Digital & Data practice. 'Digital' is a thriving service line of Moorhouse and a critical area for our business. We help clients respond to disruptive technology trends, implement innovative digital products, define technology operating models to enable organisations to maximise the value from technology & provide advisory services on transitioning and empowering our clients to utilise the full benefits of cloud platforms. This exciting opportunity is seeking a leader who can take full accountability for generating and building client accounts, develop long term client relationships and manage successful, profitable engagements. This role combines ambitious business development activity with dynamic 'on the ground' client delivery work allowing you to be immersed in the teams you work with. Our Client Directors are members of the Executive Committee and are a valued asset to the operational leadership of the firm, playing a crucial role in business planning and providing their insightful inputs to the Moorhouse strategy from a capability perspective. Our leadership team are important mentors for our wider firm and our Digital Client Director will be helping pioneer change and development in our D&D practice. Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job, but skills for life - mindset, adaptability, resilience and leadership to name just a few. What do we do? We have a thriving Digital and Data Practice operating across sectors, helping our clients to achieve digital transformation as a strategic advisor and delivery partner. We assist our clients in the following proposition areas: Digital Advisory: working with our clients to set the right strategic direction, understand where they are on their digital journey, and help build the right structures to achieve it to navigate an ever-changing digital world Digital Architecture & Enablement: working with clients to transform their technology by using modern platforms and rationalise their environments - to streamline and optimise their tech. This includes accelerating digital journeys to the cloud and exploitation AI-powered, next-generation technologies Digital Product & Delivery: Combining our various delivery teams and methodologies to ensure successful implementation of digital transformation projects and products, adopting agile ways of working to innovate and evolve at pace Why Moorhouse? A leading consultancy firm, based in the heart of London, recognised as one of the UK's leading Management Consultants over the last 5 years. We work with diverse clients across a range of industries, ensuring our values as a firm shine through in everything we do. We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. We pride ourselves in being proactive, collaborative and straightforward team players. We like to move fast as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. Skills The successful candidate must be able to evidence: 15+ years professional experience, ideally a blend of industry and consulting experience with at least 5 years proven consulting experience in a recognised large/medium size consulting business in the UK Significant experience operating at a senior level across client organisations (C-Level) to help them navigate the transformation successfully whilst nurturing strong relationships Deep experience and technical specialism within a specific domain - such as solution or enterprise architecture, application delivery, product management or digital strategy. This includes, but is not limited to: Proven experience with design methodologies (e.g. TOGAF, ITIL) and delivery experience using methodologies (e.g., SAFe, Agile, DevOps) Deep experience in working with Cloud Platforms (AWS, GCP or Azure) and relevant accreditations. Strong ability to build out technical capability with our growing talented digital team to support in successful delivery and employee development Ability to support the firm to scope and delivery large scale transformation programmes by helping to design the approach and bring together winning teams with the right capability Supporting business development and the commercial process involved in extending and expanding client engagements, with a strong sales track record. Desired Skills Desirable : Strong knowledge in key architecture design principles, including but not limited to, sustainability, ethics or security Experience of setting digital strategies and defining and implementing operating models Experience leading product teams and embedding product-led best practices within these teams Experience in the creation & delivering of product roadmaps, requirements gathering, overseeing and advising on product delivery and advising on how products can be incrementally improved Significant experience in embedding and advising on agile ways of working, DevOps capabilities, UX/UI capabilities & knowledge of development and delivery technologies (such as workflow, analytics and prototyping software) Benefits What we can offer you: Cash package of circa £200,000 (comprising of £141,750 base and a combination of personal, company and uncapped sales bonuses that are paid every six months) 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Family Private Medical Insurance, Group Personal Pension Scheme , Electric Car Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
May 16, 2024
Full time
Overview What are we looking for? We are a dynamic consulting firm, focused on delivering change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for passionate and enthusiastic individuals to join our growing Moorhouse team. We are looking for an experienced, engaging and driven Client Director to join our 'Digital' team within our Digital & Data practice. 'Digital' is a thriving service line of Moorhouse and a critical area for our business. We help clients respond to disruptive technology trends, implement innovative digital products, define technology operating models to enable organisations to maximise the value from technology & provide advisory services on transitioning and empowering our clients to utilise the full benefits of cloud platforms. This exciting opportunity is seeking a leader who can take full accountability for generating and building client accounts, develop long term client relationships and manage successful, profitable engagements. This role combines ambitious business development activity with dynamic 'on the ground' client delivery work allowing you to be immersed in the teams you work with. Our Client Directors are members of the Executive Committee and are a valued asset to the operational leadership of the firm, playing a crucial role in business planning and providing their insightful inputs to the Moorhouse strategy from a capability perspective. Our leadership team are important mentors for our wider firm and our Digital Client Director will be helping pioneer change and development in our D&D practice. Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job, but skills for life - mindset, adaptability, resilience and leadership to name just a few. What do we do? We have a thriving Digital and Data Practice operating across sectors, helping our clients to achieve digital transformation as a strategic advisor and delivery partner. We assist our clients in the following proposition areas: Digital Advisory: working with our clients to set the right strategic direction, understand where they are on their digital journey, and help build the right structures to achieve it to navigate an ever-changing digital world Digital Architecture & Enablement: working with clients to transform their technology by using modern platforms and rationalise their environments - to streamline and optimise their tech. This includes accelerating digital journeys to the cloud and exploitation AI-powered, next-generation technologies Digital Product & Delivery: Combining our various delivery teams and methodologies to ensure successful implementation of digital transformation projects and products, adopting agile ways of working to innovate and evolve at pace Why Moorhouse? A leading consultancy firm, based in the heart of London, recognised as one of the UK's leading Management Consultants over the last 5 years. We work with diverse clients across a range of industries, ensuring our values as a firm shine through in everything we do. We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. We pride ourselves in being proactive, collaborative and straightforward team players. We like to move fast as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. Skills The successful candidate must be able to evidence: 15+ years professional experience, ideally a blend of industry and consulting experience with at least 5 years proven consulting experience in a recognised large/medium size consulting business in the UK Significant experience operating at a senior level across client organisations (C-Level) to help them navigate the transformation successfully whilst nurturing strong relationships Deep experience and technical specialism within a specific domain - such as solution or enterprise architecture, application delivery, product management or digital strategy. This includes, but is not limited to: Proven experience with design methodologies (e.g. TOGAF, ITIL) and delivery experience using methodologies (e.g., SAFe, Agile, DevOps) Deep experience in working with Cloud Platforms (AWS, GCP or Azure) and relevant accreditations. Strong ability to build out technical capability with our growing talented digital team to support in successful delivery and employee development Ability to support the firm to scope and delivery large scale transformation programmes by helping to design the approach and bring together winning teams with the right capability Supporting business development and the commercial process involved in extending and expanding client engagements, with a strong sales track record. Desired Skills Desirable : Strong knowledge in key architecture design principles, including but not limited to, sustainability, ethics or security Experience of setting digital strategies and defining and implementing operating models Experience leading product teams and embedding product-led best practices within these teams Experience in the creation & delivering of product roadmaps, requirements gathering, overseeing and advising on product delivery and advising on how products can be incrementally improved Significant experience in embedding and advising on agile ways of working, DevOps capabilities, UX/UI capabilities & knowledge of development and delivery technologies (such as workflow, analytics and prototyping software) Benefits What we can offer you: Cash package of circa £200,000 (comprising of £141,750 base and a combination of personal, company and uncapped sales bonuses that are paid every six months) 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Family Private Medical Insurance, Group Personal Pension Scheme , Electric Car Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 16, 2024
Full time
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences- from payments to rewards to servicing- that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. The American Express Network enables over $1.6 trillion in annual spend and serves card Issuers and Acquirers in over 190 markets worldwide. Network and Acquirer Solutions (NAS) operates the American Express Global Network with the highest levels of performance, security, and integrity; and is supporting Network coverage expansion by onboarding new Network Issuers and Acquirers and launching a new Network in China. The NAS Product Development & Management team is focused on delivering innovative products, services, and capabilities that anticipate the needs of customers - the team is enabling more types of payments, supporting new use cases, and crafting compelling value propositions for issuers, merchants, acquirers, businesses, and consumers. Product Managers within the Network Product team play a critical role in leading the vision, strategy, and development of American Express's emerging payment solutions. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. This exciting role will offer a dedicated product management leader the opportunity to drive the end to end development and management of new payment products such as Real Time Payments, Push Payments, Cross Border Payments, etc. and will provide the opportunity to stay on the cutting edge of innovative and groundbreaking digital payment solutions. Key responsibilities include: Drive the product vision, strategy, and value proposition for the Multi-Rail Payment capabilities. Own and prioritize the A2A roadmap with inputs from internal and external customers. Conduct market and user research, identify market trends, perform quantitative and qualitative analyses, and evaluate the competitive landscape to find opportunities to further improve the product value proposition and refine the product roadmap. Collect and synthesize product data to drive actionable insights and steer the product strategy. Assess commercial viability - and improve revenue window on new product solutions and offerings. Promote product development prioritization accordingly. Partner with Product Development teams to groom, prioritize, and execute on the product backlog in an agile environment. Collaborate with key internal and external partners (e.g., P&L owners, product development, engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team. Develop Go-to-Market strategies that enable capabilities to be adopted and scaled. Qualifications: Relevant experience: Significant experience in FinTech, Payments processor, Product Management and/or Management Consulting. Comfort with ambiguity - ability to draw from market & user research / competitive analysis to syndicate a view of required solution characteristics, and features and or to define segments within which existing products should be deployed. A solid understanding of the strategic drivers for a competitive value proposition, and effective market deployment Passion for payments and innovation: Passion for emerging payments, FinTech's, and evolving payments landscape (e.g., real time payments, open banking, etc.). Knowledge of payments industry and innovative technologies, ideally expertise in digital payments. Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and get results in a fast paced, multi-partner environment with constant change. Familiar with Agile and Scum methodologies. Collaborative teammate: Ability to collaborate with internal partners and optimally operate in ambiguity, white space, and constantly evolving priorities. Leadership experience: Experience leading cross-functional teams to manage large scale product launches, including test and learn pilots. Intellectual curiosity: High-intellectual curiosity, creative and critical thinker with experience in sophisticated problem solving and strategic thought leadership. Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations to complete and deliver results. Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience. Ability to indirectly influence a wide range of diverse partners and mobilize and lead cross-functional teams. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
May 16, 2024
Full time
You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences- from payments to rewards to servicing- that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. The American Express Network enables over $1.6 trillion in annual spend and serves card Issuers and Acquirers in over 190 markets worldwide. Network and Acquirer Solutions (NAS) operates the American Express Global Network with the highest levels of performance, security, and integrity; and is supporting Network coverage expansion by onboarding new Network Issuers and Acquirers and launching a new Network in China. The NAS Product Development & Management team is focused on delivering innovative products, services, and capabilities that anticipate the needs of customers - the team is enabling more types of payments, supporting new use cases, and crafting compelling value propositions for issuers, merchants, acquirers, businesses, and consumers. Product Managers within the Network Product team play a critical role in leading the vision, strategy, and development of American Express's emerging payment solutions. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. This exciting role will offer a dedicated product management leader the opportunity to drive the end to end development and management of new payment products such as Real Time Payments, Push Payments, Cross Border Payments, etc. and will provide the opportunity to stay on the cutting edge of innovative and groundbreaking digital payment solutions. Key responsibilities include: Drive the product vision, strategy, and value proposition for the Multi-Rail Payment capabilities. Own and prioritize the A2A roadmap with inputs from internal and external customers. Conduct market and user research, identify market trends, perform quantitative and qualitative analyses, and evaluate the competitive landscape to find opportunities to further improve the product value proposition and refine the product roadmap. Collect and synthesize product data to drive actionable insights and steer the product strategy. Assess commercial viability - and improve revenue window on new product solutions and offerings. Promote product development prioritization accordingly. Partner with Product Development teams to groom, prioritize, and execute on the product backlog in an agile environment. Collaborate with key internal and external partners (e.g., P&L owners, product development, engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team. Develop Go-to-Market strategies that enable capabilities to be adopted and scaled. Qualifications: Relevant experience: Significant experience in FinTech, Payments processor, Product Management and/or Management Consulting. Comfort with ambiguity - ability to draw from market & user research / competitive analysis to syndicate a view of required solution characteristics, and features and or to define segments within which existing products should be deployed. A solid understanding of the strategic drivers for a competitive value proposition, and effective market deployment Passion for payments and innovation: Passion for emerging payments, FinTech's, and evolving payments landscape (e.g., real time payments, open banking, etc.). Knowledge of payments industry and innovative technologies, ideally expertise in digital payments. Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and get results in a fast paced, multi-partner environment with constant change. Familiar with Agile and Scum methodologies. Collaborative teammate: Ability to collaborate with internal partners and optimally operate in ambiguity, white space, and constantly evolving priorities. Leadership experience: Experience leading cross-functional teams to manage large scale product launches, including test and learn pilots. Intellectual curiosity: High-intellectual curiosity, creative and critical thinker with experience in sophisticated problem solving and strategic thought leadership. Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations to complete and deliver results. Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience. Ability to indirectly influence a wide range of diverse partners and mobilize and lead cross-functional teams. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description: Pet Nutrition is embarking on a massive digital transformation journey to fulfil its ambition of becoming a digital leader in the consumer products industry. This ambition is supported by an unprecedented $1.2B digital Investment and an operating model shift towards an agile product-based organization to mobilize and deliver crucial digital priorities in the next three years. This role will sit within the global Strategy and Transformation team with the broader aim of orchestrating & reporting on the overall digital transformation across programs/products and operational imperatives progress. This role will report to the Portfolio Management, Delivery and Operations lead and be integral in preparing reports and materials on the overall digital transformation in cooperation with senior leaders. What are we looking for? Education & Professional Qualifications Bachelor's degree or Equivalent (Business management or Economics degree preferred) Knowledge / Experience 3-5 years of experience in top-tier strategy consulting firm or in-house strategy function with CPG company of a similar scale ($10B+ revenue) Strong ability to frame complex issues in a simple way, create compelling storyline and clear visual messaging. Extreme comfort working with hypothesis-driven "Answer-first" approach Mastery of the Microsoft office suite, incl. PowerPoint, Excel, and key Industry-standard add-Ins (e.g. Think-cell) Strong problem-solving skills, proven track record to get things done in a matrixed organization and influencing without authority Outstanding written and verbal communication skills as well as presentation skills, with the ability to present ideas/issues effectively, incl. up to senior executive management What will be your key responsibilities? Help frame complex Issues and create clear and concise communication to drive alignment and action within Digital functions and with key stakeholders Prepare high-impact reports and presentations related to digital transformation across programs/products and operational imperatives progress (Incl. progress updates, strategic trade-offs, reviews and reports) Develop and maintain key communication materials templates (Incl. progress trackers, trade-off discussion templates, strawmen for SteerCo updates on digital, etc.) Coordinate and drive alignment with key Digital and Business stakeholders (incl. global PN CDIO, PN Digital Leadership team, PN Strategy team, product/ program leadership, and other global functional & digital leaders) • Provide ad-hoc support with the digital strategy work related to the overall digital transformation What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
May 16, 2024
Full time
Job Description: Pet Nutrition is embarking on a massive digital transformation journey to fulfil its ambition of becoming a digital leader in the consumer products industry. This ambition is supported by an unprecedented $1.2B digital Investment and an operating model shift towards an agile product-based organization to mobilize and deliver crucial digital priorities in the next three years. This role will sit within the global Strategy and Transformation team with the broader aim of orchestrating & reporting on the overall digital transformation across programs/products and operational imperatives progress. This role will report to the Portfolio Management, Delivery and Operations lead and be integral in preparing reports and materials on the overall digital transformation in cooperation with senior leaders. What are we looking for? Education & Professional Qualifications Bachelor's degree or Equivalent (Business management or Economics degree preferred) Knowledge / Experience 3-5 years of experience in top-tier strategy consulting firm or in-house strategy function with CPG company of a similar scale ($10B+ revenue) Strong ability to frame complex issues in a simple way, create compelling storyline and clear visual messaging. Extreme comfort working with hypothesis-driven "Answer-first" approach Mastery of the Microsoft office suite, incl. PowerPoint, Excel, and key Industry-standard add-Ins (e.g. Think-cell) Strong problem-solving skills, proven track record to get things done in a matrixed organization and influencing without authority Outstanding written and verbal communication skills as well as presentation skills, with the ability to present ideas/issues effectively, incl. up to senior executive management What will be your key responsibilities? Help frame complex Issues and create clear and concise communication to drive alignment and action within Digital functions and with key stakeholders Prepare high-impact reports and presentations related to digital transformation across programs/products and operational imperatives progress (Incl. progress updates, strategic trade-offs, reviews and reports) Develop and maintain key communication materials templates (Incl. progress trackers, trade-off discussion templates, strawmen for SteerCo updates on digital, etc.) Coordinate and drive alignment with key Digital and Business stakeholders (incl. global PN CDIO, PN Digital Leadership team, PN Strategy team, product/ program leadership, and other global functional & digital leaders) • Provide ad-hoc support with the digital strategy work related to the overall digital transformation What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
We are seeking for an innovative, customer centric, digital fist product manager to join our SBSEG Customer Success organization. In this role you will lead a digital experiences platform strategy for our UK small business offering. You will partner with Product and Platform teams, including UX/UI designers, AI/ML engineers and product managers, content delivery platform leaders and others to develop a suite of digital capabilities to reimagine our digital experiences to deliver delight to our customers. If you are a digital first leader with experience working in a high pace, cross-functional environment, have strong bias for action and are comfortable in working in an ambiguous environment come join us! Responsibilities Deeply understand the needs of customers and translate them into compelling experiences in digital experiences including voice (IVR) and text (Digital Assistant) content delivery platforms and social and community platforms. Analyze market and industry trends, competitor strategies along with customer research to identify new opportunities. Develop a digital conversational help strategy, and detailed roadmap with measurable outcomes in partnership with the Product and Platform leadership teams. Drive execution with velocity by setting a clear vision and priorities and removing obstacles through fast decision making. Lead, mentor and inspire a talented high performing team of content designers and product managers. Transform the team with AI adoption and raise the bar for execution excellence. Partner with Platform, Product and CX leaders, in delivering omnichannel, highly integrated and personalized E2E customer experiences solving for customer needs, when and where is needed the most. Bachelor's degree or equivalent work experience 5-8 years of product management experience. Experience working for a SaaS high growth company, reimagining customer experiences. Deep customer empathy with proven ability to deliver simple, elegant solutions to customer pain points. Experience leading digital conversational experiences (both voice & text) Bringing AI technologies to market in large-scale products a plus. Superb skills in translating business priorities into initiatives and establishing clear roadmaps driving experimentation and action. Data driven mindset. Proficiency in analyzing data and drawing key insights and opportunities informing product decisions. Ability to work in a highly collaborative environment, influence without authority with heavy emphasis on teamwork. Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership. Demonstration that you are both a life-long learner and teacher.
May 16, 2024
Full time
We are seeking for an innovative, customer centric, digital fist product manager to join our SBSEG Customer Success organization. In this role you will lead a digital experiences platform strategy for our UK small business offering. You will partner with Product and Platform teams, including UX/UI designers, AI/ML engineers and product managers, content delivery platform leaders and others to develop a suite of digital capabilities to reimagine our digital experiences to deliver delight to our customers. If you are a digital first leader with experience working in a high pace, cross-functional environment, have strong bias for action and are comfortable in working in an ambiguous environment come join us! Responsibilities Deeply understand the needs of customers and translate them into compelling experiences in digital experiences including voice (IVR) and text (Digital Assistant) content delivery platforms and social and community platforms. Analyze market and industry trends, competitor strategies along with customer research to identify new opportunities. Develop a digital conversational help strategy, and detailed roadmap with measurable outcomes in partnership with the Product and Platform leadership teams. Drive execution with velocity by setting a clear vision and priorities and removing obstacles through fast decision making. Lead, mentor and inspire a talented high performing team of content designers and product managers. Transform the team with AI adoption and raise the bar for execution excellence. Partner with Platform, Product and CX leaders, in delivering omnichannel, highly integrated and personalized E2E customer experiences solving for customer needs, when and where is needed the most. Bachelor's degree or equivalent work experience 5-8 years of product management experience. Experience working for a SaaS high growth company, reimagining customer experiences. Deep customer empathy with proven ability to deliver simple, elegant solutions to customer pain points. Experience leading digital conversational experiences (both voice & text) Bringing AI technologies to market in large-scale products a plus. Superb skills in translating business priorities into initiatives and establishing clear roadmaps driving experimentation and action. Data driven mindset. Proficiency in analyzing data and drawing key insights and opportunities informing product decisions. Ability to work in a highly collaborative environment, influence without authority with heavy emphasis on teamwork. Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership. Demonstration that you are both a life-long learner and teacher.
Head of Product Design at SaaS Employee Engagement Platform Revolutionizing workforce connectivity, this digital platform enhances communication and collaboration for frontline teams, driving operational efficiency and employee engagement in diverse industries. THE ROLE: Reporting to the CPO Completely own the design practice - build the strategy as you see fit Hiring, growing & developing UX teams in a scaling B2B SaaS organization Lead and mentor a team of product designers to deliver exceptional user experiences across digital products Collaborating with Product Marketing and Go-To-Market teams THE COMPANY: Leading player in the world of SaaS Employee Engagement Diverse, international team Extensive benefits, bonuses, and share options 4/5 stars on Glassdoor SKILLS & EXPERIENCE: Experience with frontline-related products, UX needs Pitching vision and strategy to executive team and other internal stakeholders Fluent in English (fluency in German is a plus!) If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
May 16, 2024
Full time
Head of Product Design at SaaS Employee Engagement Platform Revolutionizing workforce connectivity, this digital platform enhances communication and collaboration for frontline teams, driving operational efficiency and employee engagement in diverse industries. THE ROLE: Reporting to the CPO Completely own the design practice - build the strategy as you see fit Hiring, growing & developing UX teams in a scaling B2B SaaS organization Lead and mentor a team of product designers to deliver exceptional user experiences across digital products Collaborating with Product Marketing and Go-To-Market teams THE COMPANY: Leading player in the world of SaaS Employee Engagement Diverse, international team Extensive benefits, bonuses, and share options 4/5 stars on Glassdoor SKILLS & EXPERIENCE: Experience with frontline-related products, UX needs Pitching vision and strategy to executive team and other internal stakeholders Fluent in English (fluency in German is a plus!) If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
About the role You will be responsible to define and chart a multi-year strategy of success and foster effective relationship with IT and the wider business to pinpoint the underlying issues and create effective corrective and preventive measures. Our successful candidate will be self-driven in identifying opportunities, making recommendations and championing maturity initiatives to improve the posture and efficiency of the security operation. You must be comfortable and experienced in working and delivering successfully across the global environment and addressing complexities of obligations, regulations, legacy, and resistance to change. The working hours are core Mon-Fri UK hours; however, the service is provided globally and there will be some need for out of hours response in the case of major incidents and threat priorities where vital. The design of the service based on the use of an external 24/7 hybrid MDR aims to reduce the need for this, and it will be within the gift of the individual to optimise these arrangements. About you You should have extensive technical experience (plus 5 years) working with information security and/or technology in senior technical positions. You will bring substantive senior experience of managing technology and information security major incidents and demonstrable best practice. You will have an excellent knowledge of IT infrastructure (hardware, databases, operating systems, local area networks etc) and application architectures. You will be incredibly 'hands on' when needed and will be required to maintain a strategic overview of all project and related Security function activity. We need you to have a solid mix of technology and commercial skills, demonstrating critical thinking and problem-solving ability with a focus on business outcomes and efficiencies. You will provide thought leadership and be the recognised expert for your subject knowledge and skillset, enabling a strong contribution to scoping, solution design, configuration, and testing in a delivery capacity. Our successful candidate will have a detailed understanding of Security Infrastructure design and IT Security best practice. You will have excellent written and spoken communication skills with the ability to create, update and maintain network diagrams. As Senior Cyber Security Specialist, you will have a detailed knowledge of security products, SIEM, AV, security gateways, firewalls, load-balancers, ACLs, routing and switching. You should have a strong understanding of common IT protocols, infrastructure and systems. You will have extensive experience of technologies including but not limited to Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, AWS, Vulnerability management and SIEM, DRM. We would expect you to have a familiarity with industry security standards such as NIST, Cyber Essentials, ISO27001 and GDPR. You should also have experience with internal/external Security and Governance audits. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
May 15, 2024
Full time
About the role You will be responsible to define and chart a multi-year strategy of success and foster effective relationship with IT and the wider business to pinpoint the underlying issues and create effective corrective and preventive measures. Our successful candidate will be self-driven in identifying opportunities, making recommendations and championing maturity initiatives to improve the posture and efficiency of the security operation. You must be comfortable and experienced in working and delivering successfully across the global environment and addressing complexities of obligations, regulations, legacy, and resistance to change. The working hours are core Mon-Fri UK hours; however, the service is provided globally and there will be some need for out of hours response in the case of major incidents and threat priorities where vital. The design of the service based on the use of an external 24/7 hybrid MDR aims to reduce the need for this, and it will be within the gift of the individual to optimise these arrangements. About you You should have extensive technical experience (plus 5 years) working with information security and/or technology in senior technical positions. You will bring substantive senior experience of managing technology and information security major incidents and demonstrable best practice. You will have an excellent knowledge of IT infrastructure (hardware, databases, operating systems, local area networks etc) and application architectures. You will be incredibly 'hands on' when needed and will be required to maintain a strategic overview of all project and related Security function activity. We need you to have a solid mix of technology and commercial skills, demonstrating critical thinking and problem-solving ability with a focus on business outcomes and efficiencies. You will provide thought leadership and be the recognised expert for your subject knowledge and skillset, enabling a strong contribution to scoping, solution design, configuration, and testing in a delivery capacity. Our successful candidate will have a detailed understanding of Security Infrastructure design and IT Security best practice. You will have excellent written and spoken communication skills with the ability to create, update and maintain network diagrams. As Senior Cyber Security Specialist, you will have a detailed knowledge of security products, SIEM, AV, security gateways, firewalls, load-balancers, ACLs, routing and switching. You should have a strong understanding of common IT protocols, infrastructure and systems. You will have extensive experience of technologies including but not limited to Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, AWS, Vulnerability management and SIEM, DRM. We would expect you to have a familiarity with industry security standards such as NIST, Cyber Essentials, ISO27001 and GDPR. You should also have experience with internal/external Security and Governance audits. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
In this role, you will oversee cybersecurity and governance initiatives, reporting directly to the CE of Technology for a top New Zealand bank. This presents a unique opportunity to make a significant impact and work with a high performing team. This role is based in Wellington or Auckland in New Zealand and the company would provide sponsorship to the successful candidate. The General Manager of Cyber & Governance is a senior leadership position within one of New Zealand's top banks. You will be a member of the Technology Leadership Team which proactively collaborates and takes collective responsibility to enable the effective and efficient delivery of Technology strategies, roadmaps and plans. The role is responsible for setting the strategic direction for Cyber Security at the bank and leads the team to pro-actively mitigate, detect, and respond to cyber-security threats, incidents and attacks. This role which is based in Auckland or Wellington, also covers the overarching accountability for a highly complex governance across Technology Risk and Service Management and oversees Technology's response to all Major incidents. Key Responsibilities Provide strategic, technical, and functional leadership for Information & Cyber Security, Management Assurance (Tech Risk) and Service Management. Develop and maintain a business and technology aligned the banks Cyber Security Strategy. Oversee a program of work to deliver strategic changes to Cyber Security, Tech Risk and Service Management capabilities, this includes preparation of business cases and funding submissions. Provide reporting on key Cyber & Governance matters to senior stakeholders, including Board. Be alert to emergent opportunities and risks and adapt strategies and work where necessary. Build and maintain strategic relationships in the internal and external environment to ensure delivery of high value services. Provide visible leadership, challenging the status quo and driving continuous improvement. Maintain a superior performing function ensuring high colleague engagement. Encourage collaborative relationships with technology and business colleagues. Develop a culture within the function that promotes and inspires a sense of ownership, accountability, results, agility, responsiveness, and proactive alignment with the business. Ensure rigorous and robust risk management is adopted across the function to identify relevant risks and develop mitigating solutions with associated costs and benefits. Develop and embed the use of data, analytics, and insights to provide detailed monitoring on business performance and outcomes to lift ongoing performance. Drive a continuous improvement framework across the business and into the wider enterprise to achieve meaningful productivity enhancements through process efficiency and digital solutions. Financial Responsibilities: Manage Cyber & Governance run and program budgets and meet responsibilities as outlined in the Technology Plan and financial measures. Requirements Essential: Extensive experience in Information Security. Proven Leadership and achieving results through people. Advanced written skills and communication, including the preparation of written briefings to senior leaders up to and including Board Level. Exceptional analytical and quantitative problem-solving skills, including identifying and working through business trade-offs. Able to communicate complex ideas effectively, both verbally and in writing, including to executive stakeholders. Able to present effectively in a range of business settings. Able to work effectively with people in all levels of the organisation and maintain a high pace of output. Strategy and commercial acumen - preferably within Financial Services or other major industries (e.g. Insurance, Telecommunications, Utilities, Funds Management, Investment Banking). Proven track record in stakeholder management, including driving timelines for others inputs. Ability to influence at the highest level within an organisation. Desirable: Financial Services Sector experience Knowledge Information and Cyber Security threats specific to Banking Program/Project Management Management consulting experience from a top tier strategy consulting firm. Qualifications: Tertiary level qualifications in Information Security discipline Industry specific Information Security Qualifications, e.g. CISSP, CISM etc. About the company Our client embraces flexible working, have a strong focus on career development and progression, as well as a range of great benefits, including Banking discounts, life insurance, generous parental leave, and six weeks annual leave. Sponsorship will be provided for the successful candidate. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 15, 2024
Full time
In this role, you will oversee cybersecurity and governance initiatives, reporting directly to the CE of Technology for a top New Zealand bank. This presents a unique opportunity to make a significant impact and work with a high performing team. This role is based in Wellington or Auckland in New Zealand and the company would provide sponsorship to the successful candidate. The General Manager of Cyber & Governance is a senior leadership position within one of New Zealand's top banks. You will be a member of the Technology Leadership Team which proactively collaborates and takes collective responsibility to enable the effective and efficient delivery of Technology strategies, roadmaps and plans. The role is responsible for setting the strategic direction for Cyber Security at the bank and leads the team to pro-actively mitigate, detect, and respond to cyber-security threats, incidents and attacks. This role which is based in Auckland or Wellington, also covers the overarching accountability for a highly complex governance across Technology Risk and Service Management and oversees Technology's response to all Major incidents. Key Responsibilities Provide strategic, technical, and functional leadership for Information & Cyber Security, Management Assurance (Tech Risk) and Service Management. Develop and maintain a business and technology aligned the banks Cyber Security Strategy. Oversee a program of work to deliver strategic changes to Cyber Security, Tech Risk and Service Management capabilities, this includes preparation of business cases and funding submissions. Provide reporting on key Cyber & Governance matters to senior stakeholders, including Board. Be alert to emergent opportunities and risks and adapt strategies and work where necessary. Build and maintain strategic relationships in the internal and external environment to ensure delivery of high value services. Provide visible leadership, challenging the status quo and driving continuous improvement. Maintain a superior performing function ensuring high colleague engagement. Encourage collaborative relationships with technology and business colleagues. Develop a culture within the function that promotes and inspires a sense of ownership, accountability, results, agility, responsiveness, and proactive alignment with the business. Ensure rigorous and robust risk management is adopted across the function to identify relevant risks and develop mitigating solutions with associated costs and benefits. Develop and embed the use of data, analytics, and insights to provide detailed monitoring on business performance and outcomes to lift ongoing performance. Drive a continuous improvement framework across the business and into the wider enterprise to achieve meaningful productivity enhancements through process efficiency and digital solutions. Financial Responsibilities: Manage Cyber & Governance run and program budgets and meet responsibilities as outlined in the Technology Plan and financial measures. Requirements Essential: Extensive experience in Information Security. Proven Leadership and achieving results through people. Advanced written skills and communication, including the preparation of written briefings to senior leaders up to and including Board Level. Exceptional analytical and quantitative problem-solving skills, including identifying and working through business trade-offs. Able to communicate complex ideas effectively, both verbally and in writing, including to executive stakeholders. Able to present effectively in a range of business settings. Able to work effectively with people in all levels of the organisation and maintain a high pace of output. Strategy and commercial acumen - preferably within Financial Services or other major industries (e.g. Insurance, Telecommunications, Utilities, Funds Management, Investment Banking). Proven track record in stakeholder management, including driving timelines for others inputs. Ability to influence at the highest level within an organisation. Desirable: Financial Services Sector experience Knowledge Information and Cyber Security threats specific to Banking Program/Project Management Management consulting experience from a top tier strategy consulting firm. Qualifications: Tertiary level qualifications in Information Security discipline Industry specific Information Security Qualifications, e.g. CISSP, CISM etc. About the company Our client embraces flexible working, have a strong focus on career development and progression, as well as a range of great benefits, including Banking discounts, life insurance, generous parental leave, and six weeks annual leave. Sponsorship will be provided for the successful candidate. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
800 per day (Umbrella only)6-month contract London UK - Hybrid Your new company A multinational entity specialising in health insurance and healthcare services, it was founded in 1947 and has its global headquarters in the United Kingdom. Its primary offering is health insurance, complemented by a range of health services including hospitals, outpatient clinics, dental centres, and digital services. Employees at the company have the opportunity to be part of a team dedicated to promoting longer, healthier, and happier lives. The company values its workforce and fosters a supportive and inclusive work environment. As such, they are now urgently seeking an experienced interim Principle Delivery Lead to help them on this journey. Your new role You will lead the planning, shaping, and management of large, complex change initiatives to deliver defined business benefits and outcomes. You will create and manage optimised delivery plans, negotiate and set budgets, and identify and manage critical success factors for project delivery. You will drive the pace of delivery, lead appropriate delivery teams, and support change across multiple teams with varying maturities and methodologies. You will maintain high-quality relationships with executive sponsors and business leads, encourage effective working relationships with colleagues and third parties, and manage vendors effectively. You will coordinate sub-initiatives and their dependencies, ensuring clear management and control of scope, budget, and quality. You will apply experience from multiple parts of the product and project life cycle, use judgement to escalate issues, when necessary, ensure robust and measurable business/value cases, and take responsibility for complex relationships with contracted suppliers. You will ensure that all initiatives are managed in accordance with agreed standards, methods, and procedures, lead and role model the transformation and ways of working and manage stakeholder expectations. What you'll need to succeed You will be a strong and credible Change Leader with extensive experience in leading large delivery teams in business and IT change to deliver complex changes that drive significant business benefits. You will be highly results-oriented, focused on adding value to the organisation, and possess strong commercial acumen and broad business awareness. You will need strong stakeholder management skills across a wide range of senior stakeholders, including Board level reporting. You will thrive in pressurised environments, have a clear approach to decision making, and a tenacious approach to problem-solving, constantly searching and striving for effective solutions. Experience in a regulated (FCA/CQC) and compliance-led environment is desirable. You will be highly proficient in risk, resource, and cost/benefit management, and have extensive experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC). You should be resilient, have strong negotiating and influencing skills, and knowledge of the healthcare insurance market is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2024
Contractor
800 per day (Umbrella only)6-month contract London UK - Hybrid Your new company A multinational entity specialising in health insurance and healthcare services, it was founded in 1947 and has its global headquarters in the United Kingdom. Its primary offering is health insurance, complemented by a range of health services including hospitals, outpatient clinics, dental centres, and digital services. Employees at the company have the opportunity to be part of a team dedicated to promoting longer, healthier, and happier lives. The company values its workforce and fosters a supportive and inclusive work environment. As such, they are now urgently seeking an experienced interim Principle Delivery Lead to help them on this journey. Your new role You will lead the planning, shaping, and management of large, complex change initiatives to deliver defined business benefits and outcomes. You will create and manage optimised delivery plans, negotiate and set budgets, and identify and manage critical success factors for project delivery. You will drive the pace of delivery, lead appropriate delivery teams, and support change across multiple teams with varying maturities and methodologies. You will maintain high-quality relationships with executive sponsors and business leads, encourage effective working relationships with colleagues and third parties, and manage vendors effectively. You will coordinate sub-initiatives and their dependencies, ensuring clear management and control of scope, budget, and quality. You will apply experience from multiple parts of the product and project life cycle, use judgement to escalate issues, when necessary, ensure robust and measurable business/value cases, and take responsibility for complex relationships with contracted suppliers. You will ensure that all initiatives are managed in accordance with agreed standards, methods, and procedures, lead and role model the transformation and ways of working and manage stakeholder expectations. What you'll need to succeed You will be a strong and credible Change Leader with extensive experience in leading large delivery teams in business and IT change to deliver complex changes that drive significant business benefits. You will be highly results-oriented, focused on adding value to the organisation, and possess strong commercial acumen and broad business awareness. You will need strong stakeholder management skills across a wide range of senior stakeholders, including Board level reporting. You will thrive in pressurised environments, have a clear approach to decision making, and a tenacious approach to problem-solving, constantly searching and striving for effective solutions. Experience in a regulated (FCA/CQC) and compliance-led environment is desirable. You will be highly proficient in risk, resource, and cost/benefit management, and have extensive experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC). You should be resilient, have strong negotiating and influencing skills, and knowledge of the healthcare insurance market is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Change Manager London (Hybrid) 6 Month Contract £(Apply online only)/day (Outside IR35) A skilled Business Change Manager needed with active SC Security Clearance for a 6 Month, Outside IR35 contract. Hybrid working with 2 days/week on site in central London. 3 days/week remote working. Start asap, ideally early May 2024. A chance to work with a leading digital transformation business on large-scale IT modernisation programmes for Government. Strong Banking / Financial Services domain experience is essential. Key skills, experience + tasks will include: Must offer strong change strategy and planning expertise as well as develop and implement them effectively. Influence tools and processes to create a strategy that supports adoption of required changes. Project management and implementation expertise, delivering project management support for all aspects of change projects. Lead the end-to-end business change management process, from requirement gathering to implementation- Process redesign and change management principles. Ability to maximise employee adoption and usage of required changes. Support the design, development, delivery, and management of key communications. Experience with implementing Commercial Off-The-Shelf (COTS) products. Excellent stakeholder and communication skills in order to collaborate with senior leaders, executives, and project managers - integrating change management activities. The ability to integrate social media into the customer journey. Experience writing project documentation, including business requirements and system specifications.
May 15, 2024
Contractor
Business Change Manager London (Hybrid) 6 Month Contract £(Apply online only)/day (Outside IR35) A skilled Business Change Manager needed with active SC Security Clearance for a 6 Month, Outside IR35 contract. Hybrid working with 2 days/week on site in central London. 3 days/week remote working. Start asap, ideally early May 2024. A chance to work with a leading digital transformation business on large-scale IT modernisation programmes for Government. Strong Banking / Financial Services domain experience is essential. Key skills, experience + tasks will include: Must offer strong change strategy and planning expertise as well as develop and implement them effectively. Influence tools and processes to create a strategy that supports adoption of required changes. Project management and implementation expertise, delivering project management support for all aspects of change projects. Lead the end-to-end business change management process, from requirement gathering to implementation- Process redesign and change management principles. Ability to maximise employee adoption and usage of required changes. Support the design, development, delivery, and management of key communications. Experience with implementing Commercial Off-The-Shelf (COTS) products. Excellent stakeholder and communication skills in order to collaborate with senior leaders, executives, and project managers - integrating change management activities. The ability to integrate social media into the customer journey. Experience writing project documentation, including business requirements and system specifications.
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Location: London/Hybrid (5-8 days in the office per month) Salary £80,000 - £90,000 per annum You will need to submit a cover letter explaining how you meet the capabilities for the role, alongside your CV for your application to be considered. Application closing date E.O.D 27th May 2024. 1st round Interviews to take place at our London office w/c 3rd June. About the role We have an exciting opportunity for a senior expert on digital and data policy to join Which? and drive the organisation's work to understand the impact of digital markets, new technology and data use have on consumers and identify what changes may be needed to make sure they enjoy the benefits delivered by these markets without suffering harm. This is a high profile role, reporting to the Director of Policy and Advocacy and Executive Committee member. You will be responsible for developing Which? 's policy position on digital and data and making sure development and regulation of digital across markets and sectors deliver good outcomes for consumers. You can read about our policy and advocacy work in this area in our Policy and Insight website . This is an ambitious and unique opportunity to: Lead our Digital Policy Team and our cross-organisational influencing priorities in the digital space. Be responsible for developing high-quality, robust policy outcomes and solutions Which? should pursue to tackle online and digital infrastructure harms based on the evidence and understanding you, your team and the wider organisation. Develop strong relationships across sectors where digital is transforming consumer experiences of services and products, establishing yourself and Which? more generally with big and small tech, regulators, policy-makers and government Continue building our understanding of what is going on in digital innovation and its application that can and will impact on consumers, producing an ongoing clear plan to cascade this across the organisation Make sure that our views and policy positions are written up and communicated in the most effective way to influence and ensure that consumers' views and rights are represented and protected. As part of the extended leadership team play an active role in the management of the Advocacy directorate. The policy team is part of the Advocacy Group that includes the campaigns team, external affairs and a multidiciplinary analytical team including researchers, data scientists and economists. About you: Significant knowledge and experience of working on digital issues or data Proven experience of developing and driving policy analysis in market-based situations Strong proven team management,leadership skills and experience of utilising multidisciplinary teams to deliver impact to deadlines. Skilled influencer with excellent written and oral communication skills, who can make the complex simple for a wide range of stakeholders Confident public speaker with experience of influencing opportunities including roundtables, podium speeches and senior stakeholder networking. Significant experience of cultivating relationships with senior stakeholders in businesses and Government. This is a very important role for Which? covering the range of digital life issues from connectivity to how digital marketplaces work. So we'll be looking for you to get to the root of the issue. You will be able to build strong relationships across new and existing networks, and be confident in influencing industry experts and bringing people with you. Your ability to communicate effectively to audiences inside and outside Which? will drive forward change and help position Which? as the pre-eminent force driving change for and with consumers in this area. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & options to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Bonus (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- An interview at our London offices (approximately 45-90 minutes) consisting of values and experience-based competency questions. 2nd face-to-face interview with a pre-interview task. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Role Profile Template - Head of Digital life and Scams policy.pdf
May 15, 2024
Full time
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Location: London/Hybrid (5-8 days in the office per month) Salary £80,000 - £90,000 per annum You will need to submit a cover letter explaining how you meet the capabilities for the role, alongside your CV for your application to be considered. Application closing date E.O.D 27th May 2024. 1st round Interviews to take place at our London office w/c 3rd June. About the role We have an exciting opportunity for a senior expert on digital and data policy to join Which? and drive the organisation's work to understand the impact of digital markets, new technology and data use have on consumers and identify what changes may be needed to make sure they enjoy the benefits delivered by these markets without suffering harm. This is a high profile role, reporting to the Director of Policy and Advocacy and Executive Committee member. You will be responsible for developing Which? 's policy position on digital and data and making sure development and regulation of digital across markets and sectors deliver good outcomes for consumers. You can read about our policy and advocacy work in this area in our Policy and Insight website . This is an ambitious and unique opportunity to: Lead our Digital Policy Team and our cross-organisational influencing priorities in the digital space. Be responsible for developing high-quality, robust policy outcomes and solutions Which? should pursue to tackle online and digital infrastructure harms based on the evidence and understanding you, your team and the wider organisation. Develop strong relationships across sectors where digital is transforming consumer experiences of services and products, establishing yourself and Which? more generally with big and small tech, regulators, policy-makers and government Continue building our understanding of what is going on in digital innovation and its application that can and will impact on consumers, producing an ongoing clear plan to cascade this across the organisation Make sure that our views and policy positions are written up and communicated in the most effective way to influence and ensure that consumers' views and rights are represented and protected. As part of the extended leadership team play an active role in the management of the Advocacy directorate. The policy team is part of the Advocacy Group that includes the campaigns team, external affairs and a multidiciplinary analytical team including researchers, data scientists and economists. About you: Significant knowledge and experience of working on digital issues or data Proven experience of developing and driving policy analysis in market-based situations Strong proven team management,leadership skills and experience of utilising multidisciplinary teams to deliver impact to deadlines. Skilled influencer with excellent written and oral communication skills, who can make the complex simple for a wide range of stakeholders Confident public speaker with experience of influencing opportunities including roundtables, podium speeches and senior stakeholder networking. Significant experience of cultivating relationships with senior stakeholders in businesses and Government. This is a very important role for Which? covering the range of digital life issues from connectivity to how digital marketplaces work. So we'll be looking for you to get to the root of the issue. You will be able to build strong relationships across new and existing networks, and be confident in influencing industry experts and bringing people with you. Your ability to communicate effectively to audiences inside and outside Which? will drive forward change and help position Which? as the pre-eminent force driving change for and with consumers in this area. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & options to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Bonus (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- An interview at our London offices (approximately 45-90 minutes) consisting of values and experience-based competency questions. 2nd face-to-face interview with a pre-interview task. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Role Profile Template - Head of Digital life and Scams policy.pdf
Principal PM-T, Prime Video App Experience (Web) Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TVs. Our service is available in more than 200 territories globally, and we're just getting started. As a Principal Technical Product Manager for the Prime Video App Experience team (Web) you will help define and build the roadmap and customer experience for video across geographies. You will participate in developing the video strategy, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. The right candidate leads by example, is comfortable with challenging ideas or concepts, and has a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organisation spread across multiple geographies and timezones. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. You will practice a high degree of judgement based on data and a deep understanding of the web space. You are comfortable with being vocal about your point of view by leading from the front and influencing stakeholders and senior leadership. You have bar raising communication and writing skills. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities - Develop a deep understanding of the Prime Video customer and develop KPIs to measure success - Own the development of detailed product requirements documents, write PRFAQs, OP1/2, MBRs, and 3Y plans. - Own the Web roadmap and negotiate tradeoffs with partner organisations - Work cross-functionally with engineering, design, and project management teams to deliver on the overall Prime Video product roadmap. - Drive feature launches across a matrix organisation and report on progress. - Run Weblab experiments to make data driven decisions and dive deep into customer engagement metrics. A day in the life You will be a Product leader within the Prime Video App Experience team. You will write clear and impactful documents to be reviewed by stakeholders and leadership. You will work closely with UX, Engineering, Legal, Personalisation, Analytics, and other Product teams. You will look for opportunities to improve our CX quality and influence senior leadership and partner teams to get their buy-in. You will live and breathe our product performance metrics. About the team The App Experience team owns the Prime Video app portfolio. Our organisation looks after technical product management functions for living room devices (smart TVs, gaming consoles, streaming devices), Web, Mobile (iOS, Android), VR, and desktop apps. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 9, 2024 (Updated about 6 hours ago) Posted: March 27, 2024 (Updated about 9 hours ago) Posted: August 30, 2023 (Updated about 10 hours ago) Posted: March 28, 2024 (Updated about 16 hours ago) Posted: April 25, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 15, 2024
Full time
Principal PM-T, Prime Video App Experience (Web) Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TVs. Our service is available in more than 200 territories globally, and we're just getting started. As a Principal Technical Product Manager for the Prime Video App Experience team (Web) you will help define and build the roadmap and customer experience for video across geographies. You will participate in developing the video strategy, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. The right candidate leads by example, is comfortable with challenging ideas or concepts, and has a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organisation spread across multiple geographies and timezones. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. You will practice a high degree of judgement based on data and a deep understanding of the web space. You are comfortable with being vocal about your point of view by leading from the front and influencing stakeholders and senior leadership. You have bar raising communication and writing skills. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities - Develop a deep understanding of the Prime Video customer and develop KPIs to measure success - Own the development of detailed product requirements documents, write PRFAQs, OP1/2, MBRs, and 3Y plans. - Own the Web roadmap and negotiate tradeoffs with partner organisations - Work cross-functionally with engineering, design, and project management teams to deliver on the overall Prime Video product roadmap. - Drive feature launches across a matrix organisation and report on progress. - Run Weblab experiments to make data driven decisions and dive deep into customer engagement metrics. A day in the life You will be a Product leader within the Prime Video App Experience team. You will write clear and impactful documents to be reviewed by stakeholders and leadership. You will work closely with UX, Engineering, Legal, Personalisation, Analytics, and other Product teams. You will look for opportunities to improve our CX quality and influence senior leadership and partner teams to get their buy-in. You will live and breathe our product performance metrics. About the team The App Experience team owns the Prime Video app portfolio. Our organisation looks after technical product management functions for living room devices (smart TVs, gaming consoles, streaming devices), Web, Mobile (iOS, Android), VR, and desktop apps. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 9, 2024 (Updated about 6 hours ago) Posted: March 27, 2024 (Updated about 9 hours ago) Posted: August 30, 2023 (Updated about 10 hours ago) Posted: March 28, 2024 (Updated about 16 hours ago) Posted: April 25, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Join Police Digital Service in a NMC Senior Cyber Threat Intelligence Specialist role (Hybrid/Lancashire) £55,000-£60,000 Police Digital Service are looking to hire a Senior Cyber Threat Intelligence (CTI) Specialist. This role is recommended for those with significant cyber threat intelligence experience As a member of the Threat Intelligence team, you'll be involved with: Developing awareness for the policing community of the cyber risks to critical services by continually assessing the threat landscape and informing stakeholders. Reporting cyber risks to service, executive, and operational stakeholders for mitigation decisions. Limiting the impact of known cyber risks by engaging forces in pre-incident planning and preparatory activities. Constraining attack surfaces through proactive threat intelligence working directly alongside the threat hunting and malware service. About Police Digital Service We exist to harness the power of digital, data and technology to enable UK policing to better protect the communities it serves. Ours is a team of experts in commercial services, technical assurance, data, digital transformation and innovation, with a unique experience in policing and national programme delivery. The National Management Centre will provide visibility and control of information risks for Policing. It will support the 24x7x365 nature of the police operations, providing a threat detection and response capability for digital services before, during and after cyber attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Why Join us? You can find out more here:Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Providing expertise and support through the use of analytical products to assist mitigation practices at a tactical and operational level. Analysis of advanced persistent threats including the tactics, techniques, and procedures (TTPs) of attackers. Conducting analysis at a tactical and operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. Correlating intelligence from a variety of sources, to develop and lead understanding and analysis of contextually relevant threats. Performing a broad range of tasks, bringing together output from stakeholders within Cyber SOC, Malware, Threat Hunting and Vulnerability teams. Preparing and delivering analytical alerts, reports, and briefings to stakeholders to provide a clear and concise evidence-based understanding of the subject matter, including providing advice and guidance. Working proactively to serve the policing community with limited direct oversight (depending on role and capabilities), and to take ownership of deliverables. Identifying, developing and training other CTI analysts using appropriate analytical tools and techniques. What you need to succeed in the role Essential : Ability to acquire SC and NPPV3 level clearances Strong interest in cyber security and threat actors Insatiable thirst for knowledge Ability to translate complex cyber issues to relevant audiences, both verbally and written Experience in internal and external stakeholder management and engagement Knowledge of current threat landscape including specific awareness of adversarial cyber actors, including their TTPs Experience in utilising open-source intelligence and the development of tools to assist with this Experience in conducting malware, phishing, and SIEM log analysis Knowledge of relevant CTI sources Excellent knowledge of adversarial cyber actors, including their TTPs and the adversary lifecycle Comprehensive experience in conducting malware, phishing, and SIEM log analysis Experience with threat modelling systems and risk assessment models Extensive experience in utilising open-source intelligence Experienced CTI analyst with the ability to progress service provided to police forces, lead development, and train juniors Demonstrated ability to manage customer relationships Strong leadership skills with the ability to prioritise and operate in a methodical and disciplined manner Ability to operate in high-pressured environments with proven experience of support provided during cyber incidents Desirable: Relevant qualifications including: CREST Registered Threat Intelligence Analyst, GIAC Cyber Threat Intelligence (GCTI), and/or Completed Intelligence Analysis course (e.g. NIAT, RISC UK or similar) Demonstrated experience in developing and delivering cybercrime or risk reduction recommendations and / or strategies Understanding of UK Police cyber and IT environments Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.
May 15, 2024
Full time
Join Police Digital Service in a NMC Senior Cyber Threat Intelligence Specialist role (Hybrid/Lancashire) £55,000-£60,000 Police Digital Service are looking to hire a Senior Cyber Threat Intelligence (CTI) Specialist. This role is recommended for those with significant cyber threat intelligence experience As a member of the Threat Intelligence team, you'll be involved with: Developing awareness for the policing community of the cyber risks to critical services by continually assessing the threat landscape and informing stakeholders. Reporting cyber risks to service, executive, and operational stakeholders for mitigation decisions. Limiting the impact of known cyber risks by engaging forces in pre-incident planning and preparatory activities. Constraining attack surfaces through proactive threat intelligence working directly alongside the threat hunting and malware service. About Police Digital Service We exist to harness the power of digital, data and technology to enable UK policing to better protect the communities it serves. Ours is a team of experts in commercial services, technical assurance, data, digital transformation and innovation, with a unique experience in policing and national programme delivery. The National Management Centre will provide visibility and control of information risks for Policing. It will support the 24x7x365 nature of the police operations, providing a threat detection and response capability for digital services before, during and after cyber attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Why Join us? You can find out more here:Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Providing expertise and support through the use of analytical products to assist mitigation practices at a tactical and operational level. Analysis of advanced persistent threats including the tactics, techniques, and procedures (TTPs) of attackers. Conducting analysis at a tactical and operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. Correlating intelligence from a variety of sources, to develop and lead understanding and analysis of contextually relevant threats. Performing a broad range of tasks, bringing together output from stakeholders within Cyber SOC, Malware, Threat Hunting and Vulnerability teams. Preparing and delivering analytical alerts, reports, and briefings to stakeholders to provide a clear and concise evidence-based understanding of the subject matter, including providing advice and guidance. Working proactively to serve the policing community with limited direct oversight (depending on role and capabilities), and to take ownership of deliverables. Identifying, developing and training other CTI analysts using appropriate analytical tools and techniques. What you need to succeed in the role Essential : Ability to acquire SC and NPPV3 level clearances Strong interest in cyber security and threat actors Insatiable thirst for knowledge Ability to translate complex cyber issues to relevant audiences, both verbally and written Experience in internal and external stakeholder management and engagement Knowledge of current threat landscape including specific awareness of adversarial cyber actors, including their TTPs Experience in utilising open-source intelligence and the development of tools to assist with this Experience in conducting malware, phishing, and SIEM log analysis Knowledge of relevant CTI sources Excellent knowledge of adversarial cyber actors, including their TTPs and the adversary lifecycle Comprehensive experience in conducting malware, phishing, and SIEM log analysis Experience with threat modelling systems and risk assessment models Extensive experience in utilising open-source intelligence Experienced CTI analyst with the ability to progress service provided to police forces, lead development, and train juniors Demonstrated ability to manage customer relationships Strong leadership skills with the ability to prioritise and operate in a methodical and disciplined manner Ability to operate in high-pressured environments with proven experience of support provided during cyber incidents Desirable: Relevant qualifications including: CREST Registered Threat Intelligence Analyst, GIAC Cyber Threat Intelligence (GCTI), and/or Completed Intelligence Analysis course (e.g. NIAT, RISC UK or similar) Demonstrated experience in developing and delivering cybercrime or risk reduction recommendations and / or strategies Understanding of UK Police cyber and IT environments Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.