This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
May 02, 2024
Full time
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
The Mercedes AMG-PETRONAS Formula One Team
Brackley, Northamptonshire
Composite Manufacturing Engineer Brackley, UK At the Mercedes-AMG Petronas Formula One Team, a group of passionate and determined people work to design, develop, manufacture and race the cars driven by seven-time World Champion Lewis Hamilton and Grand Prix winner George Russell. Whether working in our Operations, Technical, Race or Business Support functions, we are all in and aspire to build the greatest team in the history of our sport. Every individual plays their part. No stone is left unturned in the chase for every tenth of a second. The history of our sport is long and rich, and we are continuing our journey with renewed effort year on year. Record books remember the names of a few, but history is written by the many. About the Role: An exciting opportunity has arisen within our Operations team for a Composite Manufacturing Engineer. The department is responsible for the manufacture of complex carbon fibre reinforced plastic structures such as the chassis, gearbox carrier, wings and engine components. In this role, you will lead the engineering activities within manufacture and support the development of manufacturing methods and processes. This role would suit candidates with at least 1-2 years' experience in a relevant composite manufacturing position. You will be responsible for developing composite manufacturing processes, procedures and tooling using technical experience and collaborative interaction with the team to improve quality, eliminate non-value-added steps and shorten lead times. What will this role involve? Positively contributing to focus areas within Operations, Health & Safety, Quality, Delivery and Cost Reduction. Be accountable for the technical aspects of the composite manufacturing continuous improvement plan. Ensuring the cleanroom is provided with efficient ply kits and ply projection data. Overseeing prototype and pilot builds, document the build process with standardised work instructions, develop shop aids and route cards. Experience in writing process documentation or standard operating procedures is required. Problem Solving; run root cause analysis to troubleshoot cleanroom manufacturing issues. Leading technical capability projects in line with the development of our manufacturing strategy. Maintaining up-to-date knowledge of the developments within the composite industry and identify technology, equipment, processes that could increase the capability of the team. To be successful you will have: A degree in a relevant engineering discipline. Knowledge of composite materials and manufacturing processes gained in Formula 1, Aerospace or similar industry. Ability to use 3DX, CATIA V5 or similar CAD package for the interrogation of models. Experience in laser ply projection is desirable. Ability to interpret drawings, technical specifications, and product control documentation. Proficient computer skills including MS Office. Knowledge of SAP desirable. Able to produce project plans and manage small scale projects. Understanding of RCCA principles including practical problem solving. Experience in Design for Manufacture and Lean Manufacturing is desirable. The ability to promote new methods/process equipment and evaluate special material requirements. Hands on experience desirable, to resolve hand-lay process & cure bag improvements. Autoclave experience would be desirable. Candidate profile: You will have a strong background in composite manufacturing. Experience in other industries to challenge the way in which we operate as a Formula 1 team. High motivation with good organizational and analytical/technical problem-solving skills. Strong capability to work well in a team-based environment and promote teamwork. Excellent organizational skills, capable of developing, maintaining, and reporting of development plans and status. Technical writing skills to document and update any guidance or work instructions as well as engineering procedures and reports. Flexibility to work outside of role as and when required to support team activities. A well rounded and competent Engineer. Benefits: Our riverside campus is powered by 100% renewably sourced energy and features an on-site gym and exercise studio, subsidised restaurant and on-site parking with EV chargers available. We offer a competitive and attractive package of benefits including a generous bonus scheme, Mercedes car lease scheme, private medical cover, life assurance and 25 days holiday. We pride ourselves on our family-friendly environment, employee well-being programme and offer flexible working opportunities. Why us: At the heart of our performance are our people. Every member of our team has a voice and plays their part in contributing to our successes on and off the racetrack. We take pride in creating an innovative, collaborative and high-performance culture where all of our team members are respected, empowered and valued. Through our Accelerate 25 programme, we are continuously working to make our team even more diverse and inclusive. Whatever your background, we believe that you will find working with us rewarding and enriching. Your application: We will ask you to complete a questionnaire as well as submitting a cover letter and CV. Please note if you would like to include a cover letter please upload it with your CV as one PDF document. Ref: REQ-240114
May 02, 2024
Full time
Composite Manufacturing Engineer Brackley, UK At the Mercedes-AMG Petronas Formula One Team, a group of passionate and determined people work to design, develop, manufacture and race the cars driven by seven-time World Champion Lewis Hamilton and Grand Prix winner George Russell. Whether working in our Operations, Technical, Race or Business Support functions, we are all in and aspire to build the greatest team in the history of our sport. Every individual plays their part. No stone is left unturned in the chase for every tenth of a second. The history of our sport is long and rich, and we are continuing our journey with renewed effort year on year. Record books remember the names of a few, but history is written by the many. About the Role: An exciting opportunity has arisen within our Operations team for a Composite Manufacturing Engineer. The department is responsible for the manufacture of complex carbon fibre reinforced plastic structures such as the chassis, gearbox carrier, wings and engine components. In this role, you will lead the engineering activities within manufacture and support the development of manufacturing methods and processes. This role would suit candidates with at least 1-2 years' experience in a relevant composite manufacturing position. You will be responsible for developing composite manufacturing processes, procedures and tooling using technical experience and collaborative interaction with the team to improve quality, eliminate non-value-added steps and shorten lead times. What will this role involve? Positively contributing to focus areas within Operations, Health & Safety, Quality, Delivery and Cost Reduction. Be accountable for the technical aspects of the composite manufacturing continuous improvement plan. Ensuring the cleanroom is provided with efficient ply kits and ply projection data. Overseeing prototype and pilot builds, document the build process with standardised work instructions, develop shop aids and route cards. Experience in writing process documentation or standard operating procedures is required. Problem Solving; run root cause analysis to troubleshoot cleanroom manufacturing issues. Leading technical capability projects in line with the development of our manufacturing strategy. Maintaining up-to-date knowledge of the developments within the composite industry and identify technology, equipment, processes that could increase the capability of the team. To be successful you will have: A degree in a relevant engineering discipline. Knowledge of composite materials and manufacturing processes gained in Formula 1, Aerospace or similar industry. Ability to use 3DX, CATIA V5 or similar CAD package for the interrogation of models. Experience in laser ply projection is desirable. Ability to interpret drawings, technical specifications, and product control documentation. Proficient computer skills including MS Office. Knowledge of SAP desirable. Able to produce project plans and manage small scale projects. Understanding of RCCA principles including practical problem solving. Experience in Design for Manufacture and Lean Manufacturing is desirable. The ability to promote new methods/process equipment and evaluate special material requirements. Hands on experience desirable, to resolve hand-lay process & cure bag improvements. Autoclave experience would be desirable. Candidate profile: You will have a strong background in composite manufacturing. Experience in other industries to challenge the way in which we operate as a Formula 1 team. High motivation with good organizational and analytical/technical problem-solving skills. Strong capability to work well in a team-based environment and promote teamwork. Excellent organizational skills, capable of developing, maintaining, and reporting of development plans and status. Technical writing skills to document and update any guidance or work instructions as well as engineering procedures and reports. Flexibility to work outside of role as and when required to support team activities. A well rounded and competent Engineer. Benefits: Our riverside campus is powered by 100% renewably sourced energy and features an on-site gym and exercise studio, subsidised restaurant and on-site parking with EV chargers available. We offer a competitive and attractive package of benefits including a generous bonus scheme, Mercedes car lease scheme, private medical cover, life assurance and 25 days holiday. We pride ourselves on our family-friendly environment, employee well-being programme and offer flexible working opportunities. Why us: At the heart of our performance are our people. Every member of our team has a voice and plays their part in contributing to our successes on and off the racetrack. We take pride in creating an innovative, collaborative and high-performance culture where all of our team members are respected, empowered and valued. Through our Accelerate 25 programme, we are continuously working to make our team even more diverse and inclusive. Whatever your background, we believe that you will find working with us rewarding and enriching. Your application: We will ask you to complete a questionnaire as well as submitting a cover letter and CV. Please note if you would like to include a cover letter please upload it with your CV as one PDF document. Ref: REQ-240114
Working within our Facility Engineering team, we are looking to appoint an experienced Control and Instrumentation (C&I) Engineer (Plant & Building Services) to deliver professional engineering services across our plant and equipment. This is an excellent opportunity for you to apply your expertise to deliver engineering solutions during the lifecycle of our facilities and in return receive excellent training and development to help you further your career. Control and Instrumentation Engineer Location: Reading Salary: £35,720 - £51,580 depending on experience plus allowances As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Working within our Facility Engineering team, we are looking to appoint an experienced C&I Engineer to deliver professional engineering services across our plant and equipment. This will include: Applying expertise in C&I building services and associated plant to deliver engineered solutions within the operational lifecycle phase. Produce modification packages, manage configured plant changes, and act as intelligent client in acquiring or specifying engineering services or products. Identify and escalate business risk or opportunities arising from the condition of engineered systems and structures in the interests of safety, regulatory compliance, quality, and reliability. Take ownership of engineering issues or opportunities. Plan, manage, and collaborate to deliver sound, safe solutions to enable delivery of the programme and our obligations to society. Provide advice, guidance, progress reports, and supporting documentation (or review) to stakeholders including Senior Leadership, Operations Management, Process Owners, Operators, Maintainers, and Occupants. Adherence to Company Management System requirements, relevant Technical Standards & Legislation, and business controls. Professional, ethical, and courteous conduct. Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform Root Cause Analysis. Opportunity to undertake compensated and non-compensated secondary roles providing various support capabilities. This role will give you the opportunity to work for one of the area's largest employers where you will have the opportunity to develop your expertise whilst making a direct and visible contribution to the successful running of our business. We are particularly interested to hear from candidates with experience in some or all of the following: C&I building services (PLCs, BMS, HVAC, SCADA, HMIs, analogue etc.) and industrial processes, with good awareness of electrical building service and mechanical systems. A good awareness of relevant legislation, supporting ACOP, best practice, and common industry standards. Experience within the higher hazard / regulated industries (e.g. nuclear, petro-chem, pharma etc.). Membership of an engineering institution and/or Incorporated Engineer or equivalent. Previous experience as an installer or maintainer likely beneficial, although this role is more akin to consultancy services in lieu of hands on technical tasks. We would love to hear from individuals with a minimum qualification L4 NQF (HNC) with suitable additional experience (a degree in an engineering discipline desirable), who are looking to further their career in a company that can offer superb training and development opportunities. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas.
May 02, 2024
Full time
Working within our Facility Engineering team, we are looking to appoint an experienced Control and Instrumentation (C&I) Engineer (Plant & Building Services) to deliver professional engineering services across our plant and equipment. This is an excellent opportunity for you to apply your expertise to deliver engineering solutions during the lifecycle of our facilities and in return receive excellent training and development to help you further your career. Control and Instrumentation Engineer Location: Reading Salary: £35,720 - £51,580 depending on experience plus allowances As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Working within our Facility Engineering team, we are looking to appoint an experienced C&I Engineer to deliver professional engineering services across our plant and equipment. This will include: Applying expertise in C&I building services and associated plant to deliver engineered solutions within the operational lifecycle phase. Produce modification packages, manage configured plant changes, and act as intelligent client in acquiring or specifying engineering services or products. Identify and escalate business risk or opportunities arising from the condition of engineered systems and structures in the interests of safety, regulatory compliance, quality, and reliability. Take ownership of engineering issues or opportunities. Plan, manage, and collaborate to deliver sound, safe solutions to enable delivery of the programme and our obligations to society. Provide advice, guidance, progress reports, and supporting documentation (or review) to stakeholders including Senior Leadership, Operations Management, Process Owners, Operators, Maintainers, and Occupants. Adherence to Company Management System requirements, relevant Technical Standards & Legislation, and business controls. Professional, ethical, and courteous conduct. Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform Root Cause Analysis. Opportunity to undertake compensated and non-compensated secondary roles providing various support capabilities. This role will give you the opportunity to work for one of the area's largest employers where you will have the opportunity to develop your expertise whilst making a direct and visible contribution to the successful running of our business. We are particularly interested to hear from candidates with experience in some or all of the following: C&I building services (PLCs, BMS, HVAC, SCADA, HMIs, analogue etc.) and industrial processes, with good awareness of electrical building service and mechanical systems. A good awareness of relevant legislation, supporting ACOP, best practice, and common industry standards. Experience within the higher hazard / regulated industries (e.g. nuclear, petro-chem, pharma etc.). Membership of an engineering institution and/or Incorporated Engineer or equivalent. Previous experience as an installer or maintainer likely beneficial, although this role is more akin to consultancy services in lieu of hands on technical tasks. We would love to hear from individuals with a minimum qualification L4 NQF (HNC) with suitable additional experience (a degree in an engineering discipline desirable), who are looking to further their career in a company that can offer superb training and development opportunities. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
IT Asset Manager Salary: £42,000 - £58,500 Location: Cambridge with flexible / hybrid working Contract: Permanent We have an exciting opportunity to join our core Technology team as an IT Asset Manager, this position involves overseeing the organisation's IT assets across their entire lifecycle; and exploring strategies to enhance value and optimise total cost of ownership. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As our IT Asset Manager, you will Provide subject matter expertise and be the primary lead for our Tier one software renewals. Manage a Team of four people organising effective delivery and coaching personal development. As part of the University, we have a strong ethos of ongoing development. Mature the IT Asset Management policies, procedures, and process. Ensure systems of record and management are maintained and up to date. Provide standard and ad hoc reporting of software and hardware inventory, equipment inventory and other ad hoc reporting of hardware and software estates. Monitor and manage software licenses to ensure they comply with license agreements and usage standards. Lead an active software harvesting programme, recovering, and redeploying unused licences. About you Experienced in IT Asset Management with supervisory line management experience in running an ITAM team Led significant external software audits working independently or with an advisory partner. Demonstratable background knowledge within licence management and software audit management Good understanding of tier one vendors including SAP, IBM and Microsoft licencing terms and conditions. Experience working across all aspects of the ITAM lifecycle. Good working knowledge of Snow Software AB toolsets and technologies and the configuration and implementation of the same. Confident with Microsoft 365 applications including M365, Teams, Power B.I If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 17 May 2024 and interviews are scheduled to take place shortly after. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
May 02, 2024
Full time
IT Asset Manager Salary: £42,000 - £58,500 Location: Cambridge with flexible / hybrid working Contract: Permanent We have an exciting opportunity to join our core Technology team as an IT Asset Manager, this position involves overseeing the organisation's IT assets across their entire lifecycle; and exploring strategies to enhance value and optimise total cost of ownership. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As our IT Asset Manager, you will Provide subject matter expertise and be the primary lead for our Tier one software renewals. Manage a Team of four people organising effective delivery and coaching personal development. As part of the University, we have a strong ethos of ongoing development. Mature the IT Asset Management policies, procedures, and process. Ensure systems of record and management are maintained and up to date. Provide standard and ad hoc reporting of software and hardware inventory, equipment inventory and other ad hoc reporting of hardware and software estates. Monitor and manage software licenses to ensure they comply with license agreements and usage standards. Lead an active software harvesting programme, recovering, and redeploying unused licences. About you Experienced in IT Asset Management with supervisory line management experience in running an ITAM team Led significant external software audits working independently or with an advisory partner. Demonstratable background knowledge within licence management and software audit management Good understanding of tier one vendors including SAP, IBM and Microsoft licencing terms and conditions. Experience working across all aspects of the ITAM lifecycle. Good working knowledge of Snow Software AB toolsets and technologies and the configuration and implementation of the same. Confident with Microsoft 365 applications including M365, Teams, Power B.I If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 17 May 2024 and interviews are scheduled to take place shortly after. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
May 02, 2024
Full time
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
AWE is currently recruiting for a Shift-based Maintenance Engineer to be responsible for delivering professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment AWE needs in order to deliver the Programme. The hiring manager is willing to consider Engineers with mechanical, electrical or electronics/C&I backgrounds. Location: Reading/Basingstoke area Package: £35,720- £49,000 per annum - Shift allowances apply once on shift rotation. This role will initially be standard working hours until the completion of training and attachment to a control room (or support) shift. AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Generous holiday entitlement 270 hours a year (inclusive of Bank Holidays) plus every other Friday off Flexible working hours Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Market leading contributory pension scheme AWE Life Insurance Salary sacrifice benefits scheme Relocation allowance Working for one of the area's largest employers and enjoying an excellent work/life balance, our engineers gain experience on a wide variety of equipment and projects and can make a direct and visible contribution to the successful running of the business. We currently have excellent opportunities for Facility Engineers at all levels and disciplines to work within our engineering function on a variety of projects. You could be providing professional mechanical engineering services in support of operational requirements, which include professionally advising planned preventative and reactive maintenance to all key plant and equipment to help enable the crucial work we do at AWE, and completing engineering tasks to schedule, budget and quality requirements, optimising the delivery of operations engineering. What you will be responsible for: Apply technical knowledge for engineered systems and structures Interpret and deliver requirements from the order book which may include troubleshooting, quoting, reporting, design, commissioning and handover as required Identify and escalate business risk where applicable to plant and engineered systems Make evidence-based engineering decisions to solve technical problems Deliver shift engineering services for the Facility Control Room. May be required to undertake additional roles required for the delivery of the core role (including but not limited to: Risk Assessor, AP, NP, On-Call, shift). To be successful in this role you will need to have: HNC/HND with suitable additional experience Proven ability to deliver engineering across similar manufacturing/research environment incorporating infrastructure facilities, plant and equipment Experience of delivering facilities engineering and maintenance services across the life of an asset You will be required to partake in an additional SQEP training and assessment phase for the shift role and will not attract the appropriate allowances until released by task management to undertake those roles and attached to a specific shift team. If assessed as unsuitable to undertake Control Room duties, you will revert to Facility Engineer duties by suitable discipline, in line with the core role described above. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 02, 2024
Full time
AWE is currently recruiting for a Shift-based Maintenance Engineer to be responsible for delivering professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment AWE needs in order to deliver the Programme. The hiring manager is willing to consider Engineers with mechanical, electrical or electronics/C&I backgrounds. Location: Reading/Basingstoke area Package: £35,720- £49,000 per annum - Shift allowances apply once on shift rotation. This role will initially be standard working hours until the completion of training and attachment to a control room (or support) shift. AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Generous holiday entitlement 270 hours a year (inclusive of Bank Holidays) plus every other Friday off Flexible working hours Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Market leading contributory pension scheme AWE Life Insurance Salary sacrifice benefits scheme Relocation allowance Working for one of the area's largest employers and enjoying an excellent work/life balance, our engineers gain experience on a wide variety of equipment and projects and can make a direct and visible contribution to the successful running of the business. We currently have excellent opportunities for Facility Engineers at all levels and disciplines to work within our engineering function on a variety of projects. You could be providing professional mechanical engineering services in support of operational requirements, which include professionally advising planned preventative and reactive maintenance to all key plant and equipment to help enable the crucial work we do at AWE, and completing engineering tasks to schedule, budget and quality requirements, optimising the delivery of operations engineering. What you will be responsible for: Apply technical knowledge for engineered systems and structures Interpret and deliver requirements from the order book which may include troubleshooting, quoting, reporting, design, commissioning and handover as required Identify and escalate business risk where applicable to plant and engineered systems Make evidence-based engineering decisions to solve technical problems Deliver shift engineering services for the Facility Control Room. May be required to undertake additional roles required for the delivery of the core role (including but not limited to: Risk Assessor, AP, NP, On-Call, shift). To be successful in this role you will need to have: HNC/HND with suitable additional experience Proven ability to deliver engineering across similar manufacturing/research environment incorporating infrastructure facilities, plant and equipment Experience of delivering facilities engineering and maintenance services across the life of an asset You will be required to partake in an additional SQEP training and assessment phase for the shift role and will not attract the appropriate allowances until released by task management to undertake those roles and attached to a specific shift team. If assessed as unsuitable to undertake Control Room duties, you will revert to Facility Engineer duties by suitable discipline, in line with the core role described above. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Job title: Cyber Lead Location: Glascoed, Radway Green or Washington We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £52k - £62k per annum What you'll be doing: Provide security architecture / technical input into the development of secure solutions for IM&T, Cyber and Operational Technology Support development of strategy and continual service improvement for the Cyber Assurance function at Business and Sector Level and act as a subject matter expert for the wider organisation Line management responsibility for members of the team of cyber analysts Defining Cyber Security requirements, with development and execution of a plan to gain compliance to the NIST Cyber framework in line with Corporate Guidance covering Enterprise Systems, Operational Technologies services and Cloud Conducting and reporting compliance assessments of Land UK IM&T capabilities to identify Cyber Security Risks in line with business risk appetite and the changing cyber threat Identification of risk and appropriate mitigations, development & analysis of secure solutions and assessment of compliance with internal and external standards and regulations Defining a schedule of assurance activities to review security control compliance with standards on a prioritised risk basis Deliver documentation and conduct impact assessments to demonstrate compliance to internal and external stakeholders Your skills and experiences: Essential Relevant experience in a related discipline (ICT/Computing, assurance, risk management, vulnerability/threat assessment) Wide ranging knowledge of application, infrastructure and security technologies and familiarity with implementing them in a secure configuration Desirable Previous experience of providing security input and advice to projects in the Government sector or commercial organisations Knowledge of security policies, NIST, DEFSTAN 05-138 (or other similar standards) and good practice guidance regarding their application Experience of working in a project environment and awareness of system development lifecycle methodologies CCP, CISM or CISSP qualification Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T team: Within a dedicated team providing a wide range of IT services and further exploiting our digital landscape, the successful candidate will play a key role in keeping our systems and data secure. This role will provide you with the opportunity to work on critical business change programmes, adding great value and collaborating with various functions in a growing business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 14th May 2023 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
May 02, 2024
Full time
Job title: Cyber Lead Location: Glascoed, Radway Green or Washington We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £52k - £62k per annum What you'll be doing: Provide security architecture / technical input into the development of secure solutions for IM&T, Cyber and Operational Technology Support development of strategy and continual service improvement for the Cyber Assurance function at Business and Sector Level and act as a subject matter expert for the wider organisation Line management responsibility for members of the team of cyber analysts Defining Cyber Security requirements, with development and execution of a plan to gain compliance to the NIST Cyber framework in line with Corporate Guidance covering Enterprise Systems, Operational Technologies services and Cloud Conducting and reporting compliance assessments of Land UK IM&T capabilities to identify Cyber Security Risks in line with business risk appetite and the changing cyber threat Identification of risk and appropriate mitigations, development & analysis of secure solutions and assessment of compliance with internal and external standards and regulations Defining a schedule of assurance activities to review security control compliance with standards on a prioritised risk basis Deliver documentation and conduct impact assessments to demonstrate compliance to internal and external stakeholders Your skills and experiences: Essential Relevant experience in a related discipline (ICT/Computing, assurance, risk management, vulnerability/threat assessment) Wide ranging knowledge of application, infrastructure and security technologies and familiarity with implementing them in a secure configuration Desirable Previous experience of providing security input and advice to projects in the Government sector or commercial organisations Knowledge of security policies, NIST, DEFSTAN 05-138 (or other similar standards) and good practice guidance regarding their application Experience of working in a project environment and awareness of system development lifecycle methodologies CCP, CISM or CISSP qualification Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T team: Within a dedicated team providing a wide range of IT services and further exploiting our digital landscape, the successful candidate will play a key role in keeping our systems and data secure. This role will provide you with the opportunity to work on critical business change programmes, adding great value and collaborating with various functions in a growing business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 14th May 2023 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Head of Fraud About This Role Our client is looking for an experienced and Customer Focused Fraud Subject Matter Expert to join their Customer Service Delivery team. You'll be influential in shaping how fraud risk management evolves for the business alongside leading fraud customer service and case investigations. You will be focused on delivering good customer outcomes, generating deep insights into new fraud attack types and the evolution of understanding of fraud in the first line of defence. In addition you will closely partner with the Fraud Strategy team, sharing the responsibility for determining where fraud risks exist, or are growing, and ensuring the business adjusts its control environment & operational processes to combat those risks. What You'll Do • Reporting to the Director of Customer Service Delivery in the UK business, you will play a key role in enabling applicants & customers to fulfil their financial requirements, whilst protecting them & the organisation from fraud loss. • You will be a leader not only in Fraud, but across Operations, contributing to the overall success of Operations & in providing good customer outcomes. • Partner strongly with Fraud Strategy, maintaining & enabling a strong purpose for the virtual team accountable for managing fraud risk. • Stay abreast of fraud typology & regulatory changes in order to ensure that the business maintains a 'Dynamic and Well Controlled' approach to Fraud Risk management, representing the business at industry forums. • Partner with business partners, Technology, and assurance functions, such as legal and compliance, to drive change within fraud, ensure that broader business changes impacting the fraud risk appetite are assessed and responded to, resulting in appropriate management of fraud risk, within the businesses appetite. • Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights • Manage, implement and deliver on a key program of change What We're Looking For • Experience in a similar Fraud leadership role, ideally with experience of leading significant change and within a cards issuing environment • Operational team management experience & demonstrable understanding of the requirements of regulation (e.g. Consumer Duty) • Knowledge of current industry fraud trends and solutions • The ability to work across different parts of the business to deliver fraud controls that enable good customer outcomes • You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. • Ability to develop influential relationships based upon shared fraud & customer objectives • A passion for coaching and investing in the improvement of the team • Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders • Confident judgement to formulate proposals and make solid recommendations to senior stakeholders Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
May 02, 2024
Full time
Head of Fraud About This Role Our client is looking for an experienced and Customer Focused Fraud Subject Matter Expert to join their Customer Service Delivery team. You'll be influential in shaping how fraud risk management evolves for the business alongside leading fraud customer service and case investigations. You will be focused on delivering good customer outcomes, generating deep insights into new fraud attack types and the evolution of understanding of fraud in the first line of defence. In addition you will closely partner with the Fraud Strategy team, sharing the responsibility for determining where fraud risks exist, or are growing, and ensuring the business adjusts its control environment & operational processes to combat those risks. What You'll Do • Reporting to the Director of Customer Service Delivery in the UK business, you will play a key role in enabling applicants & customers to fulfil their financial requirements, whilst protecting them & the organisation from fraud loss. • You will be a leader not only in Fraud, but across Operations, contributing to the overall success of Operations & in providing good customer outcomes. • Partner strongly with Fraud Strategy, maintaining & enabling a strong purpose for the virtual team accountable for managing fraud risk. • Stay abreast of fraud typology & regulatory changes in order to ensure that the business maintains a 'Dynamic and Well Controlled' approach to Fraud Risk management, representing the business at industry forums. • Partner with business partners, Technology, and assurance functions, such as legal and compliance, to drive change within fraud, ensure that broader business changes impacting the fraud risk appetite are assessed and responded to, resulting in appropriate management of fraud risk, within the businesses appetite. • Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights • Manage, implement and deliver on a key program of change What We're Looking For • Experience in a similar Fraud leadership role, ideally with experience of leading significant change and within a cards issuing environment • Operational team management experience & demonstrable understanding of the requirements of regulation (e.g. Consumer Duty) • Knowledge of current industry fraud trends and solutions • The ability to work across different parts of the business to deliver fraud controls that enable good customer outcomes • You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. • Ability to develop influential relationships based upon shared fraud & customer objectives • A passion for coaching and investing in the improvement of the team • Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders • Confident judgement to formulate proposals and make solid recommendations to senior stakeholders Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. Please note that sponsorship is NOT available for this position The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 02, 2024
Full time
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. Please note that sponsorship is NOT available for this position The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Internal title is Workplace Delivery Architect (M365) Position Summary The Workplace Delivery Architect will be an integral part of our Modern Workplace Practice, focusing on designing and implementing solutions that leverage the Microsoft 365 suite and 3rd party applications to meet our clients' diverse needs. This role is pivotal in ensuring that our Microsoft 365-based solutions are developed to the highest standards, incorporating best practices and innovative approaches to meet and exceed customer expectations. The Workplace Delivery Architect will engage with customers to thoroughly understand their business challenges and objectives, providing expert advice on utilising workplace technologies effectively to address these needs. By combining deep technical expertise with a keen understanding of business processes, this role will deliver tailored, future-proof solutions that enhance workplace collaboration, productivity, and security. About The Role Essential D uties and Responsibilities Design and template standardised Microsoft 365 and related 3rd party solutions that meet business requirements and ensure scalability, reliability, and security. Develop and contribute to company-wide technology policies, practices, and standards. Contribute to improving ways of working within the technology practices. Collaborating in cross-functional teams across technical practices to develop cross-portfolio solutions using Microsoft 365 and associated 3rd party applications. Create and maintain documentation for Microsoft 365 solutions and infrastructure, including integration points with 3rd party applications. Stay up to date with the latest Microsoft 365 technology trends and provide expert guidance to clients on leveraging these technologies effectively. Identifying opportunities to modernise existing customer environments. Leverage your expertise as the SME to guide and support the SA team, ensuring that our solutions not only meet but exceed customer expectations. Behavioural competencies - organisational and behavioural fit . Flexible and creative to take considered risks. Learn and adapt quickly to changing situations. Self-motivated and able to work under pressure. Ability to travel to different sites and locations when required. Manages conflict and challenges in an open and constructive manner. Critical competencies - technical fit Essential: Expertise across the Microsoft 365 stack, with in-depth knowledge of Intune, Purview, and related technologies. Experience in designing, deploying, demonstrating and managing M365 solutions and services. Excellent communication and collaboration skills, including the ability to work with clients to understand their business requirements. Ability to take business requirements and translate them into high-level (HLD) and low-level designs (LLD). Ability to articulate design decisions to both technical and non-technical stakeholders. Proven skills in accurately gathering requirements, coupled with the ability to effectively lead and deliver customer workshops, ensuring stakeholder needs are thoroughly understood and met. Strong service orientation with a demonstrable commitment to customer service. Ability to contribute effectively to sales activities, including writing propositions and bid tenders. Effective change management and adoption strategies to ensure a smooth transition and uptake of new technologies. Ability to work effectively in cross-functional teams, contributing to a collaborative work environment and sharing knowledge and best practices with colleagues. A commitment to continuous professional development to ensure up-to-date knowledge of the latest Microsoft 365 features, security practices, and integration capabilities. This includes participating in relevant training, certifications, and industry events. Demonstrable experience with the following technologies: In-depth expertise across the Microsoft 365 stack, including, but not limited to, Teams, SharePoint, OneDrive, and Exchange Online, and a strong understanding of Microsoft Entra Identity and Access Management solutions. Proven experience with Microsoft Intune for device and application management and Purview for compliance and information protection. Exceptional ability to present complex technical information clearly and effectively to both technical and non-technical audiences, showcasing the ability to tailor presentations and discussions based on the audience's level of expertise. Strong track record of creating comprehensive, detailed documentation for technical solutions, ensuring clarity and accessibility for engineers and/or end-users. This includes high-level and low-level design documents, user guides, and best practice recommendations. Experience engaging with customers during the sales process, effectively demonstrating the capabilities and benefits of Microsoft 365 solutions and how they meet the customer's business requirements. Desirable: Demonstrable experience with the following technologies: Familiarity with integrating third-party solutions to enhance and secure Microsoft 365 environments, providing comprehensive, end-to-end solutions. Experience with additional Microsoft services like Viva or CoPilot, enriching the workplace experience through advanced engagement, productivity, and AI tools. Knowledge of Microsoft 365 licensing models and strategies for optimisation, helping organisations maximise their investment. Demonstrated ability to use PowerShell and/or Microsoft Graph for automation, reporting, and management tasks within the Microsoft 365 environment, showcasing advanced technical capability. Exposure to or experience with other cloud services platforms (e.g., Azure, AWS, GCP), indicating a broader understanding of cloud ecosystems and their interoperability with Microsoft 365.
May 02, 2024
Full time
Internal title is Workplace Delivery Architect (M365) Position Summary The Workplace Delivery Architect will be an integral part of our Modern Workplace Practice, focusing on designing and implementing solutions that leverage the Microsoft 365 suite and 3rd party applications to meet our clients' diverse needs. This role is pivotal in ensuring that our Microsoft 365-based solutions are developed to the highest standards, incorporating best practices and innovative approaches to meet and exceed customer expectations. The Workplace Delivery Architect will engage with customers to thoroughly understand their business challenges and objectives, providing expert advice on utilising workplace technologies effectively to address these needs. By combining deep technical expertise with a keen understanding of business processes, this role will deliver tailored, future-proof solutions that enhance workplace collaboration, productivity, and security. About The Role Essential D uties and Responsibilities Design and template standardised Microsoft 365 and related 3rd party solutions that meet business requirements and ensure scalability, reliability, and security. Develop and contribute to company-wide technology policies, practices, and standards. Contribute to improving ways of working within the technology practices. Collaborating in cross-functional teams across technical practices to develop cross-portfolio solutions using Microsoft 365 and associated 3rd party applications. Create and maintain documentation for Microsoft 365 solutions and infrastructure, including integration points with 3rd party applications. Stay up to date with the latest Microsoft 365 technology trends and provide expert guidance to clients on leveraging these technologies effectively. Identifying opportunities to modernise existing customer environments. Leverage your expertise as the SME to guide and support the SA team, ensuring that our solutions not only meet but exceed customer expectations. Behavioural competencies - organisational and behavioural fit . Flexible and creative to take considered risks. Learn and adapt quickly to changing situations. Self-motivated and able to work under pressure. Ability to travel to different sites and locations when required. Manages conflict and challenges in an open and constructive manner. Critical competencies - technical fit Essential: Expertise across the Microsoft 365 stack, with in-depth knowledge of Intune, Purview, and related technologies. Experience in designing, deploying, demonstrating and managing M365 solutions and services. Excellent communication and collaboration skills, including the ability to work with clients to understand their business requirements. Ability to take business requirements and translate them into high-level (HLD) and low-level designs (LLD). Ability to articulate design decisions to both technical and non-technical stakeholders. Proven skills in accurately gathering requirements, coupled with the ability to effectively lead and deliver customer workshops, ensuring stakeholder needs are thoroughly understood and met. Strong service orientation with a demonstrable commitment to customer service. Ability to contribute effectively to sales activities, including writing propositions and bid tenders. Effective change management and adoption strategies to ensure a smooth transition and uptake of new technologies. Ability to work effectively in cross-functional teams, contributing to a collaborative work environment and sharing knowledge and best practices with colleagues. A commitment to continuous professional development to ensure up-to-date knowledge of the latest Microsoft 365 features, security practices, and integration capabilities. This includes participating in relevant training, certifications, and industry events. Demonstrable experience with the following technologies: In-depth expertise across the Microsoft 365 stack, including, but not limited to, Teams, SharePoint, OneDrive, and Exchange Online, and a strong understanding of Microsoft Entra Identity and Access Management solutions. Proven experience with Microsoft Intune for device and application management and Purview for compliance and information protection. Exceptional ability to present complex technical information clearly and effectively to both technical and non-technical audiences, showcasing the ability to tailor presentations and discussions based on the audience's level of expertise. Strong track record of creating comprehensive, detailed documentation for technical solutions, ensuring clarity and accessibility for engineers and/or end-users. This includes high-level and low-level design documents, user guides, and best practice recommendations. Experience engaging with customers during the sales process, effectively demonstrating the capabilities and benefits of Microsoft 365 solutions and how they meet the customer's business requirements. Desirable: Demonstrable experience with the following technologies: Familiarity with integrating third-party solutions to enhance and secure Microsoft 365 environments, providing comprehensive, end-to-end solutions. Experience with additional Microsoft services like Viva or CoPilot, enriching the workplace experience through advanced engagement, productivity, and AI tools. Knowledge of Microsoft 365 licensing models and strategies for optimisation, helping organisations maximise their investment. Demonstrated ability to use PowerShell and/or Microsoft Graph for automation, reporting, and management tasks within the Microsoft 365 environment, showcasing advanced technical capability. Exposure to or experience with other cloud services platforms (e.g., Azure, AWS, GCP), indicating a broader understanding of cloud ecosystems and their interoperability with Microsoft 365.