Natural Resources Wales

Digital Delivery Manager   Closing date: 29 January 2023 Location: Flexible Salary: £41,150 - £46,147 (Grade 7) Contract type : Permanent Work pattern: 37 hours, Monday - Friday Post number : 203412   Job Description We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.   As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.   Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!   Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms.  Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.   You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.   You will be able to demonstrate knowledge and experience of the following:  Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.  Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation. Be able to explain complex technical concepts in plain Englis Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.  Experience of agile coaching Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously. Experience of identifying and mitigating risks. Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Digital Product Manager   Closing date: 29 January 2023 Location: Flexible Salary: £41,150 - £46,147 (Grade 7) Contract type : Permanent Work pattern: 37 hours, Monday - Friday Post number: 203411   Job Description We’re looking for an experienced product manager to join our growing Digital Services Team.   You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.   Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!   Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms.  Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.   You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.   You will be able to demonstrate knowledge and experience of the following:  Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.  Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation. Able to explain complex technical concepts in plain English Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).  Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors. Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.   Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams. Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.    

Senior Application Development Specialist – Flood   Closing date: 29 January 2023 Location: Flexible Salary: £47,408 - £52,359 (Grade 8) Contract type : Permanent Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.  There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level. Post numbers: 203403   Job Description Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.   Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.   The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy   You will be able to demonstrate knowledge and experience of the following:  Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team. Ability to deliver and manage agile Web development projects. Experience of working within a Microsoft Azure and Office 365 environment. Ability to troubleshoot and make recommendations on the resilience and supportability of solutions. Experience of working in Visual Studio and Azure DevOps. Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL. Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Lead Specialist Advisor, Application Development, Flood   Closing date: 29 January 2023 Location: Flexible Salary: £41,150 - £46,147 (Grade 7) Contract type : Permanent Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.  There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level. Post numbers: 203404   Job Description Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.   Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.   The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy   You will be able to demonstrate knowledge and experience of the following:  Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team. Ability to deliver and manage agile Web development projects. Experience of working within a Microsoft Azure and Office 365 environment. Ability to troubleshoot and make recommendations on the resilience and supportability of solutions. Experience of working in Visual Studio and Azure DevOps. Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL. Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Senior Cloud Support Engineer x 2   Closing date: 29 January 2023 Location: Flexible Salary: £37,308 - £40,806 (Grade 6) Contract type : Permanent Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.  There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level. Post numbers: 203405, 203406   Job Description Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.   You will be able to demonstrate knowledge and experience of the following:  Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages Proven experience of working within a Public Cloud environment. Experience of supporting and maintaining Rest APIs. Experience of working with Azure DevOps and Visual Studio Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell. Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Cloud Support Engineer, Flood Closing date: 29 January 2023 Location: Flexible Salary: £32,876 - £36,229 (Grade 5) Contract type : Permanent Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.  There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.   Post number: 203407   Job Description Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.   You will be able to demonstrate knowledge and experience of the following:  Knowledge and experience of the following:  Knowledge and experience of the following:  Experience of supporting Office 365/Microsoft Dynamics 365/SharePoint Online/Web Applications/COTS packages Experience of working within a Public Cloud Environment. Understanding of application support and development with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell. Knowledge of ITIL Service Management Framework. Working experience of application lifecycle methodologies. Experience of Incident, Problem, Change and Release management processes. This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Test Analyst Web Applications Closing date: 29 January 2023 Location: Flexible Salary: £32,876 - £36,229 (Grade 5) Contract type : Permanent Work pattern: 37 hours, Monday - Friday Post number: 203436   Job Description We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.   Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!   Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.   You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.   You will be able to demonstrate knowledge and experience of the following:  Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams. Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved. Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology). Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements. Excellent technical skills and knowledge including: Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others. Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365. Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

Web Developer   Closing date: 29 January 2023 Location: Bangor or Cardiff Salary: £41,150 - £46,147 (Grade 7) Contract type : Permanent Work pattern: 37 hours, Monday - Friday Post number: 203437, 203434   Job Description We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.   This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.   Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!   Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.    You will be able to demonstrate knowledge and experience of the following:  Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.  Experience developing digital products that comply with accessibility standards Experience of working in a multidisciplinary agile web team. Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams. Experience of working within a Microsoft Azure and Office 365 environment. Ability to troubleshoot and make recommendations on the resilience and supportability of solutions. Experience of working in Visual Studio and Azure DevOps. Experience of working with, and developing a Content Management System (CMS). Experience of working with Umbraco (desirable) Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL. Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.