Cloud Support Engineer, Flood

Cloud Support Engineer, Flood

Closing date: 29 January 2023

Location: Flexible

Salary: £32,876 - £36,229 (Grade 5)

Contract type: Permanent

Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.  There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.

Post number: 203407

Job Description

Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.

You will be able to demonstrate knowledge and experience of the following: 

1. Knowledge and experience of the following: 
2. Knowledge and experience of the following: 
3. Experience of supporting Office 365/Microsoft Dynamics 365/SharePoint Online/Web Applications/COTS packages
4. Experience of working within a Public Cloud Environment.
5. Understanding of application support and development with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
6. Knowledge of ITIL Service Management Framework.
7. Working experience of application lifecycle methodologies.
8. Experience of Incident, Problem, Change and Release management processes.

This role will offer a range of benefits, including:

• Agile and flexible working
• Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
• 28 days annual leave, rising to 33 days
• Generous leave entitlements for all your life needs
• Health and wellbeing benefits and support
• Weekly well-being hour to use as you choose

For more information, please visit our website.