Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Medaille Trust
Home-Based Physiotherapy Services, London, UK
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
27/03/2026
Full time
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Position
Why this Role Exists
To capitalise on a growing market opportunity in the UK, QBS is seeking an experienced software sales professional to drive our ISV portfolio into the UK reseller community, expand our market presence, and find ways to deliver exceptional value to partners and customers.
What You’ll Be Doing
Develop and execute a sales plan to achieve revenue and profit targets for the UK reseller channel.
Identify, engage, and secure new business opportunities in the top 25 resellers
Build and maintain strong relationships with key reseller partners and vendors.
Present and position the QBS software portfolio in the Reseller Channel
Developing and managing the pipeline, forecasts, and reporting, ensuring accurate and timely data.
Collaborate with marketing, operations, and product teams to deliver world-class partner experiences.
Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners.
Ensure operational excellence, such as disciplined CRM usage
What Success Looks Like
Achieving or exceeding UK reseller revenue and profit targets.
Growing market share with top reseller partners and vendors
Developing a high-performing, engaged partner network.
Delivering outstanding partner satisfaction and revenue growth and revenue retention.
Launching and activating vendor partnerships in the UK reseller market.
Requirements
What You’ll Bring
Experience
5+ years’ experience in software sales, preferably with a focus on the UK reseller/channel market.
Proven track record of exceeding sales targets and building commercial relationships at all levels of the partner's commercial organisation.
Market knowledge
Deep understanding of the UK software marketplace and reseller ecosystem.
Core Skills
Strong commercial acumen, negotiation, and communication skills.
Experience with channel sales, vendor management, and enterprise customer engagement.
Experience with both long tail software sales and enterprise reseller engagement.
Proficiency with CRM systems and sales reporting tools.
Preferred Qualifications
Bachelor’s degree in business, management, or equivalent industry experience
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is hybrid/office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
To capitalise on a growing market opportunity in the UK, QBS is seeking an experienced software sales professional to drive our ISV portfolio into the UK reseller community, expand our market presence, and find ways to deliver exceptional value to partners and customers.
What You’ll Be Doing
Develop and execute a sales plan to achieve revenue and profit targets for the UK reseller channel.
Identify, engage, and secure new business opportunities in the top 25 resellers
Build and maintain strong relationships with key reseller partners and vendors.
Present and position the QBS software portfolio in the Reseller Channel
Developing and managing the pipeline, forecasts, and reporting, ensuring accurate and timely data.
Collaborate with marketing, operations, and product teams to deliver world-class partner experiences.
Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners.
Ensure operational excellence, such as disciplined CRM usage
What Success Looks Like
Achieving or exceeding UK reseller revenue and profit targets.
Growing market share with top reseller partners and vendors
Developing a high-performing, engaged partner network.
Delivering outstanding partner satisfaction and revenue growth and revenue retention.
Launching and activating vendor partnerships in the UK reseller market.
Requirements
What You’ll Bring
Experience
5+ years’ experience in software sales, preferably with a focus on the UK reseller/channel market.
Proven track record of exceeding sales targets and building commercial relationships at all levels of the partner's commercial organisation.
Market knowledge
Deep understanding of the UK software marketplace and reseller ecosystem.
Core Skills
Strong commercial acumen, negotiation, and communication skills.
Experience with channel sales, vendor management, and enterprise customer engagement.
Experience with both long tail software sales and enterprise reseller engagement.
Proficiency with CRM systems and sales reporting tools.
Preferred Qualifications
Bachelor’s degree in business, management, or equivalent industry experience
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is hybrid/office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Computer Futures - London & S.E(Permanent and Contract)
Portsmouth, Hampshire
Full-Stack Software Engineer (React & ASP.NET/C#) We're looking for a Full-Stack Software Engineer to join a growing development team building modern, business-critical web applications. This role suits someone who enjoys working across the full stack and takes pride in owning features from initial concept through to deployment. You'll be involved in both Front End and Back End development, working closely with other engineers, product owners, and stakeholders to deliver clean, scalable, and user-focused solutions. What you'll be doing Designing and building Front End web applications using React Developing and maintaining Back End services and web applications using ASP.NET and C# Working across the full stack, contributing to both UI and API development Building and consuming RESTful APIs Writing clean, well-structured, and maintainable code Collaborating with the wider team to refine requirements and technical solutions Troubleshooting issues, improving performance, and fixing bugs Supporting the ongoing improvement of development standards, tooling, and ways of working Taking ownership of features and delivering them end to end What we're looking for Strong commercial experience with React for Front End development Solid Back End experience using ASP.NET and C# Proven experience working in a full-stack role (not purely Front End or purely Back End) Good understanding of modern web application architecture Experience building and working with APIs Comfortable working in a collaborative, agile environment Able to communicate clearly with both technical and non-technical colleagues A pragmatic approach to problem-solving and delivery Nice to have Experience working with cloud environments Exposure to CI/CD pipelines Knowledge of modern testing practices Experience working on scalable or high-availability systems Why consider this role? Genuine full-stack work with balanced exposure across Front End and Back End Opportunity to work on real, production systems rather than greenfield demos only A collaborative team environment with scope to influence technical decisions Room to grow technically and professionally as the team and systems evolve If you enjoy building complete web solutions and want a role where you can see the direct impact of your work, this is a strong opportunity to develop your full-stack skill set further. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
15/04/2026
Full time
Full-Stack Software Engineer (React & ASP.NET/C#) We're looking for a Full-Stack Software Engineer to join a growing development team building modern, business-critical web applications. This role suits someone who enjoys working across the full stack and takes pride in owning features from initial concept through to deployment. You'll be involved in both Front End and Back End development, working closely with other engineers, product owners, and stakeholders to deliver clean, scalable, and user-focused solutions. What you'll be doing Designing and building Front End web applications using React Developing and maintaining Back End services and web applications using ASP.NET and C# Working across the full stack, contributing to both UI and API development Building and consuming RESTful APIs Writing clean, well-structured, and maintainable code Collaborating with the wider team to refine requirements and technical solutions Troubleshooting issues, improving performance, and fixing bugs Supporting the ongoing improvement of development standards, tooling, and ways of working Taking ownership of features and delivering them end to end What we're looking for Strong commercial experience with React for Front End development Solid Back End experience using ASP.NET and C# Proven experience working in a full-stack role (not purely Front End or purely Back End) Good understanding of modern web application architecture Experience building and working with APIs Comfortable working in a collaborative, agile environment Able to communicate clearly with both technical and non-technical colleagues A pragmatic approach to problem-solving and delivery Nice to have Experience working with cloud environments Exposure to CI/CD pipelines Knowledge of modern testing practices Experience working on scalable or high-availability systems Why consider this role? Genuine full-stack work with balanced exposure across Front End and Back End Opportunity to work on real, production systems rather than greenfield demos only A collaborative team environment with scope to influence technical decisions Room to grow technically and professionally as the team and systems evolve If you enjoy building complete web solutions and want a role where you can see the direct impact of your work, this is a strong opportunity to develop your full-stack skill set further. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Position: Senior Functional Consultant (D365 - F&O) Location: Remote - with some occasional travel Employment Status: Full-Time, Permanent Salary: £90,000 - £100,000 Start Date: ASAP Join a global organisation on a mission to redefine what "best-in-class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. Role expectations: Leading functional design and solution architecture discussions across the business. Analyse business processes and translate them into effective Dynamics 365 configurations and solutions. Support end to end project delivery including testing, training and go live support. Provide guidance on platform governance, data quality, release management, and system optimisation. Work efficiently within large, complex, multisystem organisations and navigate competing priorities and work closely with QA teams to implement test plans. Qualifications: Proven experience as a Dynamics 365 Functional Consultant. Solid R2R process experience & Dynamics F&O knowledge. Strong knowledge of key D365 finance modules (AP, AR, GL, PMA, HR, Bank & Budgets.). Hands on experience working with cross functional teams in enterprise scale implementations or transformations. Experienced in R2R (Record to Report) Solid understanding of integration patterns and data flows between D365 and external systems. Familiarity with the Power Platform (Power Apps, Power Automate, Dataverse). Strong communication and stakeholder management skills A background in finance. If you feel you have the required experience, then please apply ASAP with an up-to-date CV which showcases your experience in the above areas. Functional Consultant, F&O, Finance & Operations, Dynamics 365, D365, R2R, Record to Report
15/04/2026
Full time
Position: Senior Functional Consultant (D365 - F&O) Location: Remote - with some occasional travel Employment Status: Full-Time, Permanent Salary: £90,000 - £100,000 Start Date: ASAP Join a global organisation on a mission to redefine what "best-in-class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. Role expectations: Leading functional design and solution architecture discussions across the business. Analyse business processes and translate them into effective Dynamics 365 configurations and solutions. Support end to end project delivery including testing, training and go live support. Provide guidance on platform governance, data quality, release management, and system optimisation. Work efficiently within large, complex, multisystem organisations and navigate competing priorities and work closely with QA teams to implement test plans. Qualifications: Proven experience as a Dynamics 365 Functional Consultant. Solid R2R process experience & Dynamics F&O knowledge. Strong knowledge of key D365 finance modules (AP, AR, GL, PMA, HR, Bank & Budgets.). Hands on experience working with cross functional teams in enterprise scale implementations or transformations. Experienced in R2R (Record to Report) Solid understanding of integration patterns and data flows between D365 and external systems. Familiarity with the Power Platform (Power Apps, Power Automate, Dataverse). Strong communication and stakeholder management skills A background in finance. If you feel you have the required experience, then please apply ASAP with an up-to-date CV which showcases your experience in the above areas. Functional Consultant, F&O, Finance & Operations, Dynamics 365, D365, R2R, Record to Report
Business Change Lead Location: Manchester (Hybrid) Contract: Permanent Level: Senior/Leadership The Opportunity A large, complex organisation is seeking an experienced Business Change Lead to shape and embed an enterprise-wide change capability across a broad transformation portfolio. This is a senior role with real influence, responsible for setting change strategy, governing delivery, and ensuring that large-scale change lands effectively across the organisation. You will lead a team of change professionals and work closely with senior leaders to manage change risk, readiness, adoption, and benefits realisation. Key Responsibilities Change Strategy & Leadership Lead and embed a consistent, enterprise-wide business change framework aligned to the organisation's operating model and transformation strategy Own and continuously improve change methodologies, standards, and governance Act as a trusted advisor to senior leaders on change risk, organisational impact, and readiness Portfolio Change Planning & Delivery Oversee portfolio-level change planning, actively managing capacity and change saturation Provide direction and challenge on initiative-level change plans to ensure quality and consistency Champion robust approaches to impact assessment, business readiness, adoption, and benefits tracking Establish clear and effective change reporting for senior stakeholders Stakeholder Engagement & Communication Lead the enterprise approach to stakeholder engagement for change Ensure consistent, high-quality change and communication strategies across initiatives Act as an escalation point for complex stakeholder issues and resistance Promote transparency, engagement, and accountability throughout change delivery Team Leadership & Capability Lead, coach, and develop a team of Business Change Managers and Analysts Define clear roles, responsibilities, and ways of working across the change function Build organisational change capability and foster a high-performing, collaborative team culture Experience Required Extensive experience leading business change at portfolio or enterprise level Strong understanding of business architecture/operating model change Proven experience establishing and embedding change frameworks and governance (eg Prosci, ADKAR, Kotter, McKinsey or equivalent) Demonstrable experience leading and developing high-performing teams Background in large, matrixed organisations , ideally multi-site, retail, healthcare, or similarly complex environments Strong track record partnering with senior leaders and delivery teams Experience in the Healthcare or Retail experience would be highly advantageous Skills & Attributes Excellent senior stakeholder management and influencing capability Strong strategic planning, prioritisation, and dependency management skills Exceptional written and verbal communication Calm, credible, and authoritative leadership style Pragmatic, outcomes-focused, and comfortable operating with ambiguity Politically astute, resilient, and adaptable Passionate about people-centred change Why This Role? This role offers the chance to: Shape how change is delivered at enterprise scale Influence senior leadership decisions Build and mature a permanent change capability Lead meaningful, organisation-wide transformation
15/04/2026
Full time
Business Change Lead Location: Manchester (Hybrid) Contract: Permanent Level: Senior/Leadership The Opportunity A large, complex organisation is seeking an experienced Business Change Lead to shape and embed an enterprise-wide change capability across a broad transformation portfolio. This is a senior role with real influence, responsible for setting change strategy, governing delivery, and ensuring that large-scale change lands effectively across the organisation. You will lead a team of change professionals and work closely with senior leaders to manage change risk, readiness, adoption, and benefits realisation. Key Responsibilities Change Strategy & Leadership Lead and embed a consistent, enterprise-wide business change framework aligned to the organisation's operating model and transformation strategy Own and continuously improve change methodologies, standards, and governance Act as a trusted advisor to senior leaders on change risk, organisational impact, and readiness Portfolio Change Planning & Delivery Oversee portfolio-level change planning, actively managing capacity and change saturation Provide direction and challenge on initiative-level change plans to ensure quality and consistency Champion robust approaches to impact assessment, business readiness, adoption, and benefits tracking Establish clear and effective change reporting for senior stakeholders Stakeholder Engagement & Communication Lead the enterprise approach to stakeholder engagement for change Ensure consistent, high-quality change and communication strategies across initiatives Act as an escalation point for complex stakeholder issues and resistance Promote transparency, engagement, and accountability throughout change delivery Team Leadership & Capability Lead, coach, and develop a team of Business Change Managers and Analysts Define clear roles, responsibilities, and ways of working across the change function Build organisational change capability and foster a high-performing, collaborative team culture Experience Required Extensive experience leading business change at portfolio or enterprise level Strong understanding of business architecture/operating model change Proven experience establishing and embedding change frameworks and governance (eg Prosci, ADKAR, Kotter, McKinsey or equivalent) Demonstrable experience leading and developing high-performing teams Background in large, matrixed organisations , ideally multi-site, retail, healthcare, or similarly complex environments Strong track record partnering with senior leaders and delivery teams Experience in the Healthcare or Retail experience would be highly advantageous Skills & Attributes Excellent senior stakeholder management and influencing capability Strong strategic planning, prioritisation, and dependency management skills Exceptional written and verbal communication Calm, credible, and authoritative leadership style Pragmatic, outcomes-focused, and comfortable operating with ambiguity Politically astute, resilient, and adaptable Passionate about people-centred change Why This Role? This role offers the chance to: Shape how change is delivered at enterprise scale Influence senior leadership decisions Build and mature a permanent change capability Lead meaningful, organisation-wide transformation
Job title: Network Engineer/Network Designer (Contract) Duration: 3 months initially, with potential extensions Location: London (Hybrid) Role Overview A Network Engineer/Network Designer is required to deliver project-based network and security changes within a large, distributed retail organisation. This role focuses solely on project delivery , with no BAU or operational support responsibilities. The contractor will work under general direction, taking responsibility for their own deliverables and ensuring that all design output, configuration artefacts, and documentation updates are accurate, consistent, and aligned with established standards. The work will involve contributing to network designs, implementing planned configuration changes, and updating documentation across hybrid cloud and on premises environments. Technologies include Cisco ACI , Juniper Mist , Fortinet FortiGate , Palo Alto Networks , Zscaler (ZIA/ZPA) , Azure networking , F5 LTM , and automation tooling such as Python, GitHub, and Terraform . Key Responsibilities Network Design & Documentation Produce and update high quality network documentation, including HLDs, LLDs, diagrams, and configuration specifications. Apply established design patterns for routing, segmentation, cloud connectivity, and secure access. Document changes clearly and consistently, ensuring traceability across project phases. Contribute to designs for Cisco ACI, including application profiles, endpoint groups, and policy models. Contribute to documentation for Juniper Mist wireless and access network deployments. Prepare clear integration and connectivity documentation for Zscaler ZIA and ZPA. Network Engineering & Project Delivery Deliver planned configuration changes across Fortinet, Palo Alto, and Juniper SRX Firewalls. Implement routing changes using BGP and associated enterprise protocols. Build IPSec tunnels, VPNs, and Zero Trust access configurations following approved designs. Configure F5 LTM for application delivery and traffic management. Complete migration tasks, cutovers, and validation steps in line with project plans. Produce implementation runbooks, testing steps, and post change records. Azure Cloud Networking Deploy Azure networking components such as VNets, subnets, NSGs, UDRs, Azure Firewall, and Private Endpoints. Update cloud network diagrams and documentation to reflect changes and new deployments. Support the delivery of hybrid connectivity using VPN Gateway and ExpressRoute. Ensure cloud networking aligns with existing enterprise design standards. Automation & Tooling Use Python to support automation of repeatable network configuration or verification tasks. Maintain configuration artefacts and documentation using GitHub version control. Apply Terraform modules to deliver network and cloud infrastructure builds where required. Transformation & Migration Delivery Contribute to workstreams delivering network modernisation, cloud adoption, and segmentation changes. Follow defined procedures when supporting branch, cloud, or data centre migrations. Produce migration documentation, implementation notes, and verification reports. Identify risks or issues related to network changes and escalate appropriately. Required Skills & Experience Core Networking Strong understanding of routing and switching technologies. Practical experience implementing BGP in enterprise environments. Knowledge of OSPF, VLANs, NAT, QoS, and IPsec VPN. Experience working with Cisco ACI and policy-driven network designs. Familiarity with Juniper Mist wireless and access networking. Security & Firewalls Hands on experience with: Fortinet FortiGate Palo Alto Networks Juniper SRX Including policy creation, rule updates, segmentation, and configuration deployment. Secure Access & Zero Trust Experience deploying Zscaler ZIA and/or ZPA into enterprise environments. Understanding of Zero Trust concepts and secure access patterns. Cloud Networking Practical experience delivering Azure networking solutions. Understanding of hybrid connectivity requirements and cloud security controls. Desirable Skills Automation experience with Python, Terraform, GitHub, and/or Ansible. Experience configuring and maintaining F5 LTM . Experience working in large distributed or retail organisations. Deliverables The contractor will be responsible for delivering: Updated network documentation (HLDs, LLDs, diagrams). Configuration build documents for Firewall, routing, and LTM implementations. Azure networking deployment artefacts and connectivity documentation. Migration runbooks, test plans, and implementation records. Accurate, fully maintained documentation within agreed repositories. Clear, complete handover material for operational teams.
15/04/2026
Contractor
Job title: Network Engineer/Network Designer (Contract) Duration: 3 months initially, with potential extensions Location: London (Hybrid) Role Overview A Network Engineer/Network Designer is required to deliver project-based network and security changes within a large, distributed retail organisation. This role focuses solely on project delivery , with no BAU or operational support responsibilities. The contractor will work under general direction, taking responsibility for their own deliverables and ensuring that all design output, configuration artefacts, and documentation updates are accurate, consistent, and aligned with established standards. The work will involve contributing to network designs, implementing planned configuration changes, and updating documentation across hybrid cloud and on premises environments. Technologies include Cisco ACI , Juniper Mist , Fortinet FortiGate , Palo Alto Networks , Zscaler (ZIA/ZPA) , Azure networking , F5 LTM , and automation tooling such as Python, GitHub, and Terraform . Key Responsibilities Network Design & Documentation Produce and update high quality network documentation, including HLDs, LLDs, diagrams, and configuration specifications. Apply established design patterns for routing, segmentation, cloud connectivity, and secure access. Document changes clearly and consistently, ensuring traceability across project phases. Contribute to designs for Cisco ACI, including application profiles, endpoint groups, and policy models. Contribute to documentation for Juniper Mist wireless and access network deployments. Prepare clear integration and connectivity documentation for Zscaler ZIA and ZPA. Network Engineering & Project Delivery Deliver planned configuration changes across Fortinet, Palo Alto, and Juniper SRX Firewalls. Implement routing changes using BGP and associated enterprise protocols. Build IPSec tunnels, VPNs, and Zero Trust access configurations following approved designs. Configure F5 LTM for application delivery and traffic management. Complete migration tasks, cutovers, and validation steps in line with project plans. Produce implementation runbooks, testing steps, and post change records. Azure Cloud Networking Deploy Azure networking components such as VNets, subnets, NSGs, UDRs, Azure Firewall, and Private Endpoints. Update cloud network diagrams and documentation to reflect changes and new deployments. Support the delivery of hybrid connectivity using VPN Gateway and ExpressRoute. Ensure cloud networking aligns with existing enterprise design standards. Automation & Tooling Use Python to support automation of repeatable network configuration or verification tasks. Maintain configuration artefacts and documentation using GitHub version control. Apply Terraform modules to deliver network and cloud infrastructure builds where required. Transformation & Migration Delivery Contribute to workstreams delivering network modernisation, cloud adoption, and segmentation changes. Follow defined procedures when supporting branch, cloud, or data centre migrations. Produce migration documentation, implementation notes, and verification reports. Identify risks or issues related to network changes and escalate appropriately. Required Skills & Experience Core Networking Strong understanding of routing and switching technologies. Practical experience implementing BGP in enterprise environments. Knowledge of OSPF, VLANs, NAT, QoS, and IPsec VPN. Experience working with Cisco ACI and policy-driven network designs. Familiarity with Juniper Mist wireless and access networking. Security & Firewalls Hands on experience with: Fortinet FortiGate Palo Alto Networks Juniper SRX Including policy creation, rule updates, segmentation, and configuration deployment. Secure Access & Zero Trust Experience deploying Zscaler ZIA and/or ZPA into enterprise environments. Understanding of Zero Trust concepts and secure access patterns. Cloud Networking Practical experience delivering Azure networking solutions. Understanding of hybrid connectivity requirements and cloud security controls. Desirable Skills Automation experience with Python, Terraform, GitHub, and/or Ansible. Experience configuring and maintaining F5 LTM . Experience working in large distributed or retail organisations. Deliverables The contractor will be responsible for delivering: Updated network documentation (HLDs, LLDs, diagrams). Configuration build documents for Firewall, routing, and LTM implementations. Azure networking deployment artefacts and connectivity documentation. Migration runbooks, test plans, and implementation records. Accurate, fully maintained documentation within agreed repositories. Clear, complete handover material for operational teams.
About parkrun parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet. Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering. Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity. Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. And we have really only just begun. Brief role description: At parkrun, we re working to transform our tech stack to make it fit for the future. The Junior Software Engineer will be a key team member, supporting this transformation. The Junior Software Engineer will work on a wide range of systems and technologies, including C#, PHP, JavaScript, AWS, Azure. Working independently and collaboratively, you will help to build and maintain our websites, apps and backend systems. No two days will be the same as you find ways to balance technical best practice against the requirements of the wider business as it grows. The Junior Software Engineer must be proactive and have a willingness to learn, rather than having deep technical knowledge. Please note this role will require regular travel between our London and Leeds office. Main responsibilities: Supporting the implementation of accessible and responsive websites and apps, supporting parkrun s mission to make a healthier, happier planet. Proactively contributing to the development and maintenance of new and existing systems. Maintaining accurate documentation. Diagnosing and fixing issues within parkrun s technical ecosystem. Participating in the out-of-hours support rota. Commitment to personal and professional development, keeping up-to-date with new technology trends and tools. Essential experience requirements: Degree in Computer Science or equivalent experience Basic knowledge of a programming language (e.g. Python, PHP, JavaScript/TypeScript, C#) and databases (SQL or NoSQL) Understanding of: how REST APIs work using automated software testing such as unit and integration tests version control systems (e.g Git) Awareness of: frontend/backend decoupling and design patterns such as MVC web accessibility requirements computer security fundamentals and best practices Desirable experience requirements: Basic understanding of mobile application or web development Awareness of accessible and responsive web pages Team collaboration and ability to work independently Usage of a cloud platform such as AWS or Azure Awareness of best software development practices and methodologies such as Agile and Scrum Most relevant skills: Attention to Detail: Able to process detailed information effectively and consistently. Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details. Adaptability: Able to easily adjust to changing circumstances and learn new systems independently and quickly . Communication: Able to convey and share ideas clearly, concisely and accurately, both verbally and in writing. Initiative: Able to recognise and create opportunities and to act accordingly, with a desire to improve and learn new skills. Teamwork: Able to work well with others in multiple situations to achieve a shared goal. Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals. Proficient in use of a variety of IT tools, such as Google Workspace, and the ability to learn new systems independently and quickly. Technically curious and a problem solving mindset Our values: Family We act with humility and always put the family first. We re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes. Bravery We are brave, bold, and creative. We re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We re not afraid to question, innovate and be different. Fairness We act with kindness, compassion, and fairness. We re kind, caring, compassionate and empathetic. We assume others mean well. We re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity. Authenticity We are honest, authentic, and accountable. Trustworthiness, honesty and integrity are foundational to our family. We re honest about what we know and what we don t know. We hold each other to account. We communicate with transparency and empathy, acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration. Recognition We recognise and respect each other. We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family General information: The post holder will be required to comply with all policies and procedures issued by parkrun Ltd. This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change. parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds. At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.
15/04/2026
Full time
About parkrun parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet. Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering. Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity. Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. And we have really only just begun. Brief role description: At parkrun, we re working to transform our tech stack to make it fit for the future. The Junior Software Engineer will be a key team member, supporting this transformation. The Junior Software Engineer will work on a wide range of systems and technologies, including C#, PHP, JavaScript, AWS, Azure. Working independently and collaboratively, you will help to build and maintain our websites, apps and backend systems. No two days will be the same as you find ways to balance technical best practice against the requirements of the wider business as it grows. The Junior Software Engineer must be proactive and have a willingness to learn, rather than having deep technical knowledge. Please note this role will require regular travel between our London and Leeds office. Main responsibilities: Supporting the implementation of accessible and responsive websites and apps, supporting parkrun s mission to make a healthier, happier planet. Proactively contributing to the development and maintenance of new and existing systems. Maintaining accurate documentation. Diagnosing and fixing issues within parkrun s technical ecosystem. Participating in the out-of-hours support rota. Commitment to personal and professional development, keeping up-to-date with new technology trends and tools. Essential experience requirements: Degree in Computer Science or equivalent experience Basic knowledge of a programming language (e.g. Python, PHP, JavaScript/TypeScript, C#) and databases (SQL or NoSQL) Understanding of: how REST APIs work using automated software testing such as unit and integration tests version control systems (e.g Git) Awareness of: frontend/backend decoupling and design patterns such as MVC web accessibility requirements computer security fundamentals and best practices Desirable experience requirements: Basic understanding of mobile application or web development Awareness of accessible and responsive web pages Team collaboration and ability to work independently Usage of a cloud platform such as AWS or Azure Awareness of best software development practices and methodologies such as Agile and Scrum Most relevant skills: Attention to Detail: Able to process detailed information effectively and consistently. Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details. Adaptability: Able to easily adjust to changing circumstances and learn new systems independently and quickly . Communication: Able to convey and share ideas clearly, concisely and accurately, both verbally and in writing. Initiative: Able to recognise and create opportunities and to act accordingly, with a desire to improve and learn new skills. Teamwork: Able to work well with others in multiple situations to achieve a shared goal. Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals. Proficient in use of a variety of IT tools, such as Google Workspace, and the ability to learn new systems independently and quickly. Technically curious and a problem solving mindset Our values: Family We act with humility and always put the family first. We re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes. Bravery We are brave, bold, and creative. We re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We re not afraid to question, innovate and be different. Fairness We act with kindness, compassion, and fairness. We re kind, caring, compassionate and empathetic. We assume others mean well. We re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity. Authenticity We are honest, authentic, and accountable. Trustworthiness, honesty and integrity are foundational to our family. We re honest about what we know and what we don t know. We hold each other to account. We communicate with transparency and empathy, acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration. Recognition We recognise and respect each other. We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family General information: The post holder will be required to comply with all policies and procedures issued by parkrun Ltd. This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change. parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds. At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.
