Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
26/07/2026
Full time
Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
About The Role Principal Learning Specialist/Trainer (Agile/lean) Location: London,hybrid Your Role: An Advanced SAFe Practice Consultant (ASPC) or willing to work towards you will deliver Scaled Agile and AI-enabled learning, coaching and advisory services, empowering individuals, teams and leaders to apply modern ways of working, drive continuous improvement and achieve measurable business outcomes. Key Responsibilities: Delivering programmes and learning experiences Deliver across the Agile and Lean portfolio in classroom, virtual and blended formats, from foundation audiences new to Agile and Lean through to experienced practitioners, coaches and leaders. Design and develop bespoke training courses to meet learner, client and business needs. Act as the client advisor for SAFe offerings at QA - through identifying opportunities during learning delivery for what clients need and beyond the classroom supporting them to identify solutions. Partner with key Account Managers to identify current challenges for clients, and how SAFe can support them in addressing these challenges. Ability to work shoulder-to-shoulder with clients to implement SAFe practices tailored to client needs. This should range from the implementation of PI Planning to ongoing maturity increases in practices such as Lean Portfolio and Product Management. Run experiential, hands-on sessions built around simulations, workshops, real data and live problem-solving, so learners leave able to apply the practice and not just recite it. Adapt your pitch and pace to mixed audiences and experience levels, holding a clear line on principles while staying flexible on the path. Scaled Agile craft Teach Scaled Agile (SAFe) with genuine depth, including SAFe principles, value stream mapping, PI Planning, Lean Portfolio Management, Product Management and the learner journey from SAFe Agilist to SAFe Lean Portfolio Manager - as part of the Expert SAFe series. Demonstrate a keen-ness and awareness of changes to the framework - including, but not limited to, AI-Native SAFe and the Advanced SPC learner journey. This includes participation as an active member of the community in places such as SAFe Connect, or SAFe themed meetups. Teach the framework not for blind adherence but for outcome-focussed delivery to really provide first class learning and coaching experiences to clients. Cover scaling with authority, including awareness of SAFe, LeSS and Nexus, PI and big-room planning facilitation at department or organisation level, the design and launch of Agile Release Trains and value streams, and Lean Portfolio Management. AI fluency and modern practice Model current, working AI practice across the ladder, from everyday use up to building and governing tools, because this is where credibility is won or lost. Use AI fluently for day-to-day delivery support such as drafting and summarising, and to augment delivery by analysing flow data and designing scenarios, including augmented test scenario design. Orchestrate AI live in delivery and facilitation, synthesising in real time, and critically evaluate and govern AI outputs in client contexts so adoption stays responsible. Identify opportunities to integrate AI into ways of working, use vibe coding to build working prototypes and tools, and build reusable AI agents that scale your delivery and coaching impact. Help define responsible-AI standards and governance for the practice, treating ethics and governance as a first-class topic rather than a footnote. Your Experience: Relevant certifications, SAFe (SPC or willing to work towards ASPC) Genuine, current AI fluency that is practical rather than theoretical. You use AI across delivery, you have built tools or agents, you understand vibe coding, and you can govern AI outputs responsibly in a client context. Deep, hands on SAFe expertise. Proven training, teaching or facilitation experience with adult and professional learners, and the ability to run experiential, hands on sessions rather than lecture. A track record of thought leadership through publishing, speaking at events, webinars or external recognition. Credibility delivering coaching and advisory for clients, including team and leadership coaching, workshop design, health checks and transformation advisory, and not only teaching open courses. Excellent facilitation, influencing and stakeholder skills, able to read a room, work with resistance and influence without formal authority. About Us Wellbeing & benefits 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you'll get3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you'd like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning. You can find out more about us at
26/07/2026
Full time
About The Role Principal Learning Specialist/Trainer (Agile/lean) Location: London,hybrid Your Role: An Advanced SAFe Practice Consultant (ASPC) or willing to work towards you will deliver Scaled Agile and AI-enabled learning, coaching and advisory services, empowering individuals, teams and leaders to apply modern ways of working, drive continuous improvement and achieve measurable business outcomes. Key Responsibilities: Delivering programmes and learning experiences Deliver across the Agile and Lean portfolio in classroom, virtual and blended formats, from foundation audiences new to Agile and Lean through to experienced practitioners, coaches and leaders. Design and develop bespoke training courses to meet learner, client and business needs. Act as the client advisor for SAFe offerings at QA - through identifying opportunities during learning delivery for what clients need and beyond the classroom supporting them to identify solutions. Partner with key Account Managers to identify current challenges for clients, and how SAFe can support them in addressing these challenges. Ability to work shoulder-to-shoulder with clients to implement SAFe practices tailored to client needs. This should range from the implementation of PI Planning to ongoing maturity increases in practices such as Lean Portfolio and Product Management. Run experiential, hands-on sessions built around simulations, workshops, real data and live problem-solving, so learners leave able to apply the practice and not just recite it. Adapt your pitch and pace to mixed audiences and experience levels, holding a clear line on principles while staying flexible on the path. Scaled Agile craft Teach Scaled Agile (SAFe) with genuine depth, including SAFe principles, value stream mapping, PI Planning, Lean Portfolio Management, Product Management and the learner journey from SAFe Agilist to SAFe Lean Portfolio Manager - as part of the Expert SAFe series. Demonstrate a keen-ness and awareness of changes to the framework - including, but not limited to, AI-Native SAFe and the Advanced SPC learner journey. This includes participation as an active member of the community in places such as SAFe Connect, or SAFe themed meetups. Teach the framework not for blind adherence but for outcome-focussed delivery to really provide first class learning and coaching experiences to clients. Cover scaling with authority, including awareness of SAFe, LeSS and Nexus, PI and big-room planning facilitation at department or organisation level, the design and launch of Agile Release Trains and value streams, and Lean Portfolio Management. AI fluency and modern practice Model current, working AI practice across the ladder, from everyday use up to building and governing tools, because this is where credibility is won or lost. Use AI fluently for day-to-day delivery support such as drafting and summarising, and to augment delivery by analysing flow data and designing scenarios, including augmented test scenario design. Orchestrate AI live in delivery and facilitation, synthesising in real time, and critically evaluate and govern AI outputs in client contexts so adoption stays responsible. Identify opportunities to integrate AI into ways of working, use vibe coding to build working prototypes and tools, and build reusable AI agents that scale your delivery and coaching impact. Help define responsible-AI standards and governance for the practice, treating ethics and governance as a first-class topic rather than a footnote. Your Experience: Relevant certifications, SAFe (SPC or willing to work towards ASPC) Genuine, current AI fluency that is practical rather than theoretical. You use AI across delivery, you have built tools or agents, you understand vibe coding, and you can govern AI outputs responsibly in a client context. Deep, hands on SAFe expertise. Proven training, teaching or facilitation experience with adult and professional learners, and the ability to run experiential, hands on sessions rather than lecture. A track record of thought leadership through publishing, speaking at events, webinars or external recognition. Credibility delivering coaching and advisory for clients, including team and leadership coaching, workshop design, health checks and transformation advisory, and not only teaching open courses. Excellent facilitation, influencing and stakeholder skills, able to read a room, work with resistance and influence without formal authority. About Us Wellbeing & benefits 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you'll get3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you'd like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning. You can find out more about us at
This position is listed on behalf of a partner company that manages all applications and next steps. Our partner is looking for an AI/NLP/Data Engineer based in the United Kingdom. This role offers the opportunity to build advanced AI and natural language processing solutions that transform digital customer experiences. You will design, develop, and optimize machine learning models, data pipelines, and intelligent automation systems that support real-world business applications. Working at the intersection of AI research and production engineering, you will help create scalable solutions using modern technologies and cloud infrastructure. The position combines technical innovation, experimentation, and hands on development to bring AI capabilities from concept to deployment. You will collaborate with engineering teams to improve model performance, build reliable AI platforms, and solve complex data challenges. This is an exciting opportunity for an AI focused engineer passionate about creating practical, impactful machine learning solutions in a fast growing environment. Accountabilities Build, improve, and deploy NLP, generative AI, and machine learning models that support intelligent digital engagement solutions. Develop scalable infrastructure for AI modeling, experimentation, training, deployment, monitoring, and continuous improvement. Design and maintain data processing pipelines, AI trainer tools, and workflows that enable efficient model development. Research, prototype, and implement algorithmic improvements to enhance model accuracy, performance, and scalability. Develop machine intelligence solutions tailored to customer needs and industry specific use cases. Monitor, debug, and optimize AI models running in production environments. Collaborate with platform and engineering teams to create tools and capabilities that accelerate AI development and deployment. Contribute to technical documentation, knowledge sharing, and internal training initiatives related to AI and machine learning. Make thoughtful technology decisions that balance innovation, scalability, and business impact. Requirements 3+ years of experience in AI, machine learning, NLP, data engineering, or related technical fields. Master's degree or equivalent experience in Artificial Intelligence, Machine Learning, Natural Language Processing, Computer Science, or a related discipline. Proven experience building production quality AI systems involving generative AI, NLP, speech processing, deep learning, or similar technologies. Strong software engineering skills with experience developing reliable, scalable applications. Experience designing and deploying machine learning models with limited training data. Strong understanding of AI/ML development workflows, experimentation frameworks, and model deployment practices. Ability to quickly learn new technologies, research emerging techniques, and turn ideas into production ready solutions. Experience working with Python and machine learning frameworks such as PyTorch. Familiarity with cloud environments such as AWS or Google Cloud Platform. Experience with technologies such as Linux, Airflow, Docker, or Node.js is a plus. Strong communication skills with the ability to collaborate effectively in a dynamic, cross functional environment. Passion for improving AI systems and building robust, scalable machine learning solutions. Benefits Competitive salary package with equity opportunities. Comprehensive medical, dental, and vision benefits. Unlimited paid time off policy. Fully remote work-from-home opportunity. Access to modern development tools, hardware, and collaboration platforms. Opportunity to work with cutting edge AI, NLP, and machine learning technologies. Collaborative team environment focused on innovation and continuous learning. Opportunity to make a significant impact by developing practical AI solutions at scale.
26/07/2026
Full time
This position is listed on behalf of a partner company that manages all applications and next steps. Our partner is looking for an AI/NLP/Data Engineer based in the United Kingdom. This role offers the opportunity to build advanced AI and natural language processing solutions that transform digital customer experiences. You will design, develop, and optimize machine learning models, data pipelines, and intelligent automation systems that support real-world business applications. Working at the intersection of AI research and production engineering, you will help create scalable solutions using modern technologies and cloud infrastructure. The position combines technical innovation, experimentation, and hands on development to bring AI capabilities from concept to deployment. You will collaborate with engineering teams to improve model performance, build reliable AI platforms, and solve complex data challenges. This is an exciting opportunity for an AI focused engineer passionate about creating practical, impactful machine learning solutions in a fast growing environment. Accountabilities Build, improve, and deploy NLP, generative AI, and machine learning models that support intelligent digital engagement solutions. Develop scalable infrastructure for AI modeling, experimentation, training, deployment, monitoring, and continuous improvement. Design and maintain data processing pipelines, AI trainer tools, and workflows that enable efficient model development. Research, prototype, and implement algorithmic improvements to enhance model accuracy, performance, and scalability. Develop machine intelligence solutions tailored to customer needs and industry specific use cases. Monitor, debug, and optimize AI models running in production environments. Collaborate with platform and engineering teams to create tools and capabilities that accelerate AI development and deployment. Contribute to technical documentation, knowledge sharing, and internal training initiatives related to AI and machine learning. Make thoughtful technology decisions that balance innovation, scalability, and business impact. Requirements 3+ years of experience in AI, machine learning, NLP, data engineering, or related technical fields. Master's degree or equivalent experience in Artificial Intelligence, Machine Learning, Natural Language Processing, Computer Science, or a related discipline. Proven experience building production quality AI systems involving generative AI, NLP, speech processing, deep learning, or similar technologies. Strong software engineering skills with experience developing reliable, scalable applications. Experience designing and deploying machine learning models with limited training data. Strong understanding of AI/ML development workflows, experimentation frameworks, and model deployment practices. Ability to quickly learn new technologies, research emerging techniques, and turn ideas into production ready solutions. Experience working with Python and machine learning frameworks such as PyTorch. Familiarity with cloud environments such as AWS or Google Cloud Platform. Experience with technologies such as Linux, Airflow, Docker, or Node.js is a plus. Strong communication skills with the ability to collaborate effectively in a dynamic, cross functional environment. Passion for improving AI systems and building robust, scalable machine learning solutions. Benefits Competitive salary package with equity opportunities. Comprehensive medical, dental, and vision benefits. Unlimited paid time off policy. Fully remote work-from-home opportunity. Access to modern development tools, hardware, and collaboration platforms. Opportunity to work with cutting edge AI, NLP, and machine learning technologies. Collaborative team environment focused on innovation and continuous learning. Opportunity to make a significant impact by developing practical AI solutions at scale.
Babcock Mission Critical Services España SA.
Chippenham, Wiltshire
Location Lyneham, Swindon, GB, SN15 4PZ Onsite or Hybrid: OnSite Job Title: Engineering Officer Trainer Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent Role ID: SF74956 Inspire the Next Generation of Defence Engineers At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an Engineering Officer Trainer at MOD Lyneham, near Chippenham, Wiltshire. The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and mark engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment Curriculum, Mechanical Engineer, Training, Engineer, Quality Engineer, Education, Engineering
26/07/2026
Full time
Location Lyneham, Swindon, GB, SN15 4PZ Onsite or Hybrid: OnSite Job Title: Engineering Officer Trainer Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent Role ID: SF74956 Inspire the Next Generation of Defence Engineers At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an Engineering Officer Trainer at MOD Lyneham, near Chippenham, Wiltshire. The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and mark engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment Curriculum, Mechanical Engineer, Training, Engineer, Quality Engineer, Education, Engineering
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
26/07/2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Royal Surrey NHS Foundation Trust is seeking a Lead Digital Trainer who will specialise in content development, elearning and classroom training across formats and platforms. You will design and deliver end-user training for the EPR and other digital systems, while supervising junior staff and contributing to service improvements. The role requires expertise in EPR systems such as Oracle Millennium, strong communication skills, and experience with LMS administration.
25/07/2026
Full time
Royal Surrey NHS Foundation Trust is seeking a Lead Digital Trainer who will specialise in content development, elearning and classroom training across formats and platforms. You will design and deliver end-user training for the EPR and other digital systems, while supervising junior staff and contributing to service improvements. The role requires expertise in EPR systems such as Oracle Millennium, strong communication skills, and experience with LMS administration.
Join The Opportunity Provider - Transform Lives, Shape Futures! Location: Hybrid Contract: Permanent Salary: £38,000 - £40,000 As a Functional Skills Manager, you will lead the strategic and operational development of Functional Skills and wider essential skills across The Opportunity Provider. The post-holder will ensure all learners, including apprentices, adult learners, and those with SEND or barriers to learning, achieve, belong and thrive, in line with Ofsted's 3 Key Principles. The Role As a Functional Skills Manager, your responsibilities will include: Develop, implement and review a provider wide English, maths and digital skills strategy aligned with the Ofsted 2025 inspection framework, Post 16 Skills White Paper priorities, ESFA funding rules and Awarding Organisation requirements. Lead targeted quality improvement initiatives to raise standards, timely outcomes and learner experience in relation to English, maths and digital skills. Analyse performance data and report trends, risks and areas for improvement to SLT, operational leaders and governance. Conduct learning walks, observations, work scrutiny and case sampling aligned to Ofsted evaluation areas to evaluate the quality of English, maths and digital skills curriculum implementation. Line manage the Functional Skills Specialist (FSS) team, providing clear expectations, coaching, and performance management. Ensure high-quality and consistent delivery of all processes including diagnostics, progress checks, mock exams, resit strategies, marking and exam readiness. Design and deliver CPD that builds vocational trainers' confidence and capability to: embed English, maths and digital skills effectively identify learner needs early use assessment to adapt teaching meet the needs of disadvantaged learners, those with SEND and those requiring Additional Specialist Learning (ASL) support Work with curriculum leaders to ensure English, maths and digital content is relevant, contextualised, and aligned with employer, qualification and local labour-market needs. About You We're looking for a competent and confident individual with an excellent understanding of Functional Skills. You'll also need the following skills and experience: A Level 5+ teaching qualification, with hands on teaching experience of teaching English, maths and digital skills Experience of leadership and management in further education Ability to analyse data and translate it into improvement action. Strong curriculum planning and pedagogical knowledge. Excellent communication, interpersonal and influencing skills. An understanding of regulations and requirements (such as ESFA funding rules and regulations, Apprenticeship Accountability Framework, Ofsted toolkit, High Quality Apprenticeship and Awarding Organisation specifications) A SEND qualification would be highly desirable Why Work With Us? At The Opportunity Provider, your professional growth is our priority. We'll support you with further qualifications, continuous development, and a collaborative team environment where your work makes a tangible difference. You'll also enjoy: A starting salary from £38,000 + tax free bonus 25 days' holiday (plus bank holidays), plus a day off for your birthday Option to buy/sell up to 5 additional leave days Healthcare cash plan, dental plan, and 24/7 GP access Enhanced sick pay and life insurance Mileage and travel expense reimbursement Why Join TOP? At The Opportunity Provider, we believe in the transformative power of apprenticeships-not just for individuals, but for businesses and the hospitality industry as a whole. We're proud to be a Disability Confident and Living Wage employer, committed to creating a workplace where everyone can thrive. If you'd like to know more about the role, our approach to flexible working, or any adjustments we can make to support you during the recruitment process, please get in touch at . This role is subject to an Enhanced DBS Check, as we are dedicated to safeguarding the welfare of children, young people, and vulnerable adults.
25/07/2026
Full time
Join The Opportunity Provider - Transform Lives, Shape Futures! Location: Hybrid Contract: Permanent Salary: £38,000 - £40,000 As a Functional Skills Manager, you will lead the strategic and operational development of Functional Skills and wider essential skills across The Opportunity Provider. The post-holder will ensure all learners, including apprentices, adult learners, and those with SEND or barriers to learning, achieve, belong and thrive, in line with Ofsted's 3 Key Principles. The Role As a Functional Skills Manager, your responsibilities will include: Develop, implement and review a provider wide English, maths and digital skills strategy aligned with the Ofsted 2025 inspection framework, Post 16 Skills White Paper priorities, ESFA funding rules and Awarding Organisation requirements. Lead targeted quality improvement initiatives to raise standards, timely outcomes and learner experience in relation to English, maths and digital skills. Analyse performance data and report trends, risks and areas for improvement to SLT, operational leaders and governance. Conduct learning walks, observations, work scrutiny and case sampling aligned to Ofsted evaluation areas to evaluate the quality of English, maths and digital skills curriculum implementation. Line manage the Functional Skills Specialist (FSS) team, providing clear expectations, coaching, and performance management. Ensure high-quality and consistent delivery of all processes including diagnostics, progress checks, mock exams, resit strategies, marking and exam readiness. Design and deliver CPD that builds vocational trainers' confidence and capability to: embed English, maths and digital skills effectively identify learner needs early use assessment to adapt teaching meet the needs of disadvantaged learners, those with SEND and those requiring Additional Specialist Learning (ASL) support Work with curriculum leaders to ensure English, maths and digital content is relevant, contextualised, and aligned with employer, qualification and local labour-market needs. About You We're looking for a competent and confident individual with an excellent understanding of Functional Skills. You'll also need the following skills and experience: A Level 5+ teaching qualification, with hands on teaching experience of teaching English, maths and digital skills Experience of leadership and management in further education Ability to analyse data and translate it into improvement action. Strong curriculum planning and pedagogical knowledge. Excellent communication, interpersonal and influencing skills. An understanding of regulations and requirements (such as ESFA funding rules and regulations, Apprenticeship Accountability Framework, Ofsted toolkit, High Quality Apprenticeship and Awarding Organisation specifications) A SEND qualification would be highly desirable Why Work With Us? At The Opportunity Provider, your professional growth is our priority. We'll support you with further qualifications, continuous development, and a collaborative team environment where your work makes a tangible difference. You'll also enjoy: A starting salary from £38,000 + tax free bonus 25 days' holiday (plus bank holidays), plus a day off for your birthday Option to buy/sell up to 5 additional leave days Healthcare cash plan, dental plan, and 24/7 GP access Enhanced sick pay and life insurance Mileage and travel expense reimbursement Why Join TOP? At The Opportunity Provider, we believe in the transformative power of apprenticeships-not just for individuals, but for businesses and the hospitality industry as a whole. We're proud to be a Disability Confident and Living Wage employer, committed to creating a workplace where everyone can thrive. If you'd like to know more about the role, our approach to flexible working, or any adjustments we can make to support you during the recruitment process, please get in touch at . This role is subject to an Enhanced DBS Check, as we are dedicated to safeguarding the welfare of children, young people, and vulnerable adults.
The Opportunity Provider is seeking a Functional Skills Manager to lead the strategic development of English, maths and digital skills across the organisation. Hybrid working is available, with a permanent contract and a salary of £38,000-£40,000 per year. You will drive curriculum planning, Ofsted-aligned initiatives, and robust CPD for trainers, ensuring high-quality delivery, exam readiness, and inclusive learning for apprentices, adult learners, and SEND.
25/07/2026
Full time
The Opportunity Provider is seeking a Functional Skills Manager to lead the strategic development of English, maths and digital skills across the organisation. Hybrid working is available, with a permanent contract and a salary of £38,000-£40,000 per year. You will drive curriculum planning, Ofsted-aligned initiatives, and robust CPD for trainers, ensuring high-quality delivery, exam readiness, and inclusive learning for apprentices, adult learners, and SEND.
Adult Skills Logistic & Warehousing Trainer General information Date Wednesday, July 22, 2026 City Enfield Country United Kingdom Working time Full-time Closing Date 06-Aug-2026 Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Identify and assess individual learner needs and skills requirements by administering a series of robust pre-course assessments: including e.g. Maths and English, learning support, learning styles, soft skills, personal/career aspirations and subsequently developing a tailored individual learning plan (ILP) to address specific barriers and skills development needs. Training will include, personalised, accredited and/or non-accredited skills interventions with embedded personal, social and wellbeing development activities and wrapped around sector/s of interest alongside the wider development, where appropriate, of English, Maths, Digital and Soft Skills. ILPs (inc. tailored action plan) will include SMART goals/targets. Lessons must be planned effectively ensuring that activities are differentiated towards individual learner needs. Trainers should deliver outstanding training and assessment that effectively assists learners to develop the knowledge, skills and behaviours they need to better prepare them for further learning, sustainable employment and improved confidence/independence. Job Duties Role is across, Barking, Enfield & Stratford, candidates need to be able to commute to all 3 locations Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Deliver accredited and/or non-accredited training programmes to 19+ Adults in any or some of the following subject areas (multi-disciplinary Trainers will be prioritised during selection): Adult Social Care, Hospitality & Catering, Logistics & Warehousing. Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. Undertake regular and meaningful reviews with learners to ensure they remain engaged in the programme, that they are progressing well relative to their initial starting point and any emergent needs are addressed. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Deliver outstanding teaching, learning and assessment to learners. Promote, and deliver training in accordance with qualification and centre guidelines. Identify and promote current job vacancies while providing tailored support to learners to help them progress into sustainable employment. Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Contribute towards the development, implementation and monitoring of key documents, policies and procedures e.g. Self-Assessment Reports and Quality Improvement Plans. Use MIS (inc. ILR) data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc. Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification. Maintain learner records accurately, both hard copy and electronically, and ensure all evidence for all visits is readily available and accessible for audit and quality purposes. Implement any improvements identified as a result of performance reviews and internal quality assurance. Promote and monitor the Prevent Duty, Safeguarding, equality of opportunity and safe working practices as defined by Maximus policies ensuring all mandatory training is completed. Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes are embedded into delivery as required or delivered stand alone as needed. Take part in standardisation and team meetings and complete continuing professional development activities (inc. Observations of Teaching & Learning), as required. Maintain own professional/occupational knowledge, skills and experience, including formal training/networking with fellow professionals (inc. self-reflection). Encourage, undertake and respond to learner and stakeholder feedback, contributing to Maximus Training's cycle of quality improvement. Undertake any other tasks and responsibilities appropriate to the level of this post. To work flexibly as required, which may require some working during evenings and weekends. Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Standard Responsibilities Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars) If required, able to deliver training sessions on weekends and evenings Take appropriate responsibility to ensure the health and safety of self and others. Pursue the achievement and integration of equal opportunities throughout all activities. Undertake any other tasks and responsibilities appropriate to the level of this post. Comply with all Maximus policies and procedures Maximus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment. Qualifications & Experience Hold a minimum of a Level 3 teaching qualification (PTTLS or equivalent, CTTLS ) and, where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areas (multi-disciplinary Trainers will be prioritised): Hospitality & Catering Adult Social Care Logistics & Warehousing Level 3 Award Assessing Vocationally Related Achievement or equivalent - Essential Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent (desirable) English and Maths to at least Functional Skills level 2 Experience of deploying motivational strategies to develop individuals. Proven experience of adult or work based learning, teaching and assessment. Proven track record of delivering funded employability programmes (including accredited and non accredited qualifications) with complex learners. IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams. A track record of managing and supporting colleagues and learners face to face and remotely. Proven track record of working with the unemployed on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering). Ability to plan and organise own caseload and diary unsupervised. A strong team player. Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders. Experience of delivering services to meet contractual and quality standards. Able to meet and exceed retention and achievement targets for qualifications and progression outcomes. The ability to manage learner numbers in line with budgets and delivery profiles. Excellent presentation skills. Reliable and capable of fulfilling the employment contract (including good sickness record) other than for legitimate disability absences agreed with the Company. Commitment to quality and customers. EEO Statement MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme . click apply for full job details
25/07/2026
Full time
Adult Skills Logistic & Warehousing Trainer General information Date Wednesday, July 22, 2026 City Enfield Country United Kingdom Working time Full-time Closing Date 06-Aug-2026 Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Identify and assess individual learner needs and skills requirements by administering a series of robust pre-course assessments: including e.g. Maths and English, learning support, learning styles, soft skills, personal/career aspirations and subsequently developing a tailored individual learning plan (ILP) to address specific barriers and skills development needs. Training will include, personalised, accredited and/or non-accredited skills interventions with embedded personal, social and wellbeing development activities and wrapped around sector/s of interest alongside the wider development, where appropriate, of English, Maths, Digital and Soft Skills. ILPs (inc. tailored action plan) will include SMART goals/targets. Lessons must be planned effectively ensuring that activities are differentiated towards individual learner needs. Trainers should deliver outstanding training and assessment that effectively assists learners to develop the knowledge, skills and behaviours they need to better prepare them for further learning, sustainable employment and improved confidence/independence. Job Duties Role is across, Barking, Enfield & Stratford, candidates need to be able to commute to all 3 locations Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Deliver accredited and/or non-accredited training programmes to 19+ Adults in any or some of the following subject areas (multi-disciplinary Trainers will be prioritised during selection): Adult Social Care, Hospitality & Catering, Logistics & Warehousing. Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. Undertake regular and meaningful reviews with learners to ensure they remain engaged in the programme, that they are progressing well relative to their initial starting point and any emergent needs are addressed. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Deliver outstanding teaching, learning and assessment to learners. Promote, and deliver training in accordance with qualification and centre guidelines. Identify and promote current job vacancies while providing tailored support to learners to help them progress into sustainable employment. Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Contribute towards the development, implementation and monitoring of key documents, policies and procedures e.g. Self-Assessment Reports and Quality Improvement Plans. Use MIS (inc. ILR) data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc. Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification. Maintain learner records accurately, both hard copy and electronically, and ensure all evidence for all visits is readily available and accessible for audit and quality purposes. Implement any improvements identified as a result of performance reviews and internal quality assurance. Promote and monitor the Prevent Duty, Safeguarding, equality of opportunity and safe working practices as defined by Maximus policies ensuring all mandatory training is completed. Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes are embedded into delivery as required or delivered stand alone as needed. Take part in standardisation and team meetings and complete continuing professional development activities (inc. Observations of Teaching & Learning), as required. Maintain own professional/occupational knowledge, skills and experience, including formal training/networking with fellow professionals (inc. self-reflection). Encourage, undertake and respond to learner and stakeholder feedback, contributing to Maximus Training's cycle of quality improvement. Undertake any other tasks and responsibilities appropriate to the level of this post. To work flexibly as required, which may require some working during evenings and weekends. Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Standard Responsibilities Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars) If required, able to deliver training sessions on weekends and evenings Take appropriate responsibility to ensure the health and safety of self and others. Pursue the achievement and integration of equal opportunities throughout all activities. Undertake any other tasks and responsibilities appropriate to the level of this post. Comply with all Maximus policies and procedures Maximus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment. Qualifications & Experience Hold a minimum of a Level 3 teaching qualification (PTTLS or equivalent, CTTLS ) and, where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areas (multi-disciplinary Trainers will be prioritised): Hospitality & Catering Adult Social Care Logistics & Warehousing Level 3 Award Assessing Vocationally Related Achievement or equivalent - Essential Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent (desirable) English and Maths to at least Functional Skills level 2 Experience of deploying motivational strategies to develop individuals. Proven experience of adult or work based learning, teaching and assessment. Proven track record of delivering funded employability programmes (including accredited and non accredited qualifications) with complex learners. IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams. A track record of managing and supporting colleagues and learners face to face and remotely. Proven track record of working with the unemployed on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering). Ability to plan and organise own caseload and diary unsupervised. A strong team player. Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders. Experience of delivering services to meet contractual and quality standards. Able to meet and exceed retention and achievement targets for qualifications and progression outcomes. The ability to manage learner numbers in line with budgets and delivery profiles. Excellent presentation skills. Reliable and capable of fulfilling the employment contract (including good sickness record) other than for legitimate disability absences agreed with the Company. Commitment to quality and customers. EEO Statement MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme . click apply for full job details
Digital Learning Projects Specialist Location: CHANEL, House of Learning, London Reports to: Senior Lead, Learning & Development Contract: 18 month Fixed Term Contract, Full Time Responsibilities Support the delivery of a diverse portfolio of digital learning projects across Retail and Corporate, ensuring accessibility, creativity, and impact. Coordinate and contribute to the delivery of strategic learning and development projects across all divisions (Fragrance & Beauty, Fashion, Watches & Fine Jewellery) and Corporate, as outlined in the L&D Digital Project Portfolio . Manage regional and global projects, including Digital Learning Experience Transformation, Onboarding, AI learning & development, and Global compliance initiatives. Identify, communicate, and meet project milestones, delivering them according to the portfolio schedule. Collaborate with cross functional teams to drive successful change management and adoption of new digital learning solutions. Provide regular progress reports to key stakeholders. Prepare comprehensive handover documentation and knowledge transfer plans at least three months before contract end to ensure business continuity. Maintain and develop CHANEL's digital training catalogue, including e learning modules, webinars, and other digital resources. Collaborate with subject matter experts to keep training content accurate, relevant, and aligned with organisational goals. Analyse training data to identify areas for improvement and adjust programmes accordingly. Advise colleagues on digital learning resources, tools, and best practice. Support and guide trainers across the business, ensuring they have the skills and resources to deliver effective, impactful digital training. Foster a culture of continuous learning and development within the organisation. Qualifications Demonstrable experience in digital learning project management within a corporate environment. Proven track record of delivering complex, multi workstream projects to fixed deadlines. Strong experience in digital content design and development, with a portfolio of high quality, engaging learning solutions. Solid data analysis skills and ability to use insights to inform decisions. Familiarity with learning management systems, digital onboarding processes, and emerging learning technologies including AI. Strong project management capability, able to handle multiple workstreams at different stages simultaneously. Excellent interpersonal and communication skills, able to work effectively with stakeholders at all levels. A passion for learning and development, with a strong grasp of current trends and best practices in digital training. A collaborative, agile, proactive mindset - highly organised, self motivated, and comfortable working autonomously. Benefits Physical Wellbeing: Private Medical Insurance (covers pre existing conditions and family members), Online GP App with 24/7 appointments, Cycle Scheme. Financial Wellbeing: Pension, Life Assurance, Retail Discounts at select retailers. Mentally Wellbeing: Employee Assistance Programmes and support lines. Platform: Multiple platforms to support wellbeing and lifestyle initiatives. Culture: Arts & Culture Ticket Discounts, CHANEL Product Discounts, Employee Only Sales, Service Awards Programme (products, vouchers, additional holidays). All benefits are eligibility dependent and subject to change.
25/07/2026
Full time
Digital Learning Projects Specialist Location: CHANEL, House of Learning, London Reports to: Senior Lead, Learning & Development Contract: 18 month Fixed Term Contract, Full Time Responsibilities Support the delivery of a diverse portfolio of digital learning projects across Retail and Corporate, ensuring accessibility, creativity, and impact. Coordinate and contribute to the delivery of strategic learning and development projects across all divisions (Fragrance & Beauty, Fashion, Watches & Fine Jewellery) and Corporate, as outlined in the L&D Digital Project Portfolio . Manage regional and global projects, including Digital Learning Experience Transformation, Onboarding, AI learning & development, and Global compliance initiatives. Identify, communicate, and meet project milestones, delivering them according to the portfolio schedule. Collaborate with cross functional teams to drive successful change management and adoption of new digital learning solutions. Provide regular progress reports to key stakeholders. Prepare comprehensive handover documentation and knowledge transfer plans at least three months before contract end to ensure business continuity. Maintain and develop CHANEL's digital training catalogue, including e learning modules, webinars, and other digital resources. Collaborate with subject matter experts to keep training content accurate, relevant, and aligned with organisational goals. Analyse training data to identify areas for improvement and adjust programmes accordingly. Advise colleagues on digital learning resources, tools, and best practice. Support and guide trainers across the business, ensuring they have the skills and resources to deliver effective, impactful digital training. Foster a culture of continuous learning and development within the organisation. Qualifications Demonstrable experience in digital learning project management within a corporate environment. Proven track record of delivering complex, multi workstream projects to fixed deadlines. Strong experience in digital content design and development, with a portfolio of high quality, engaging learning solutions. Solid data analysis skills and ability to use insights to inform decisions. Familiarity with learning management systems, digital onboarding processes, and emerging learning technologies including AI. Strong project management capability, able to handle multiple workstreams at different stages simultaneously. Excellent interpersonal and communication skills, able to work effectively with stakeholders at all levels. A passion for learning and development, with a strong grasp of current trends and best practices in digital training. A collaborative, agile, proactive mindset - highly organised, self motivated, and comfortable working autonomously. Benefits Physical Wellbeing: Private Medical Insurance (covers pre existing conditions and family members), Online GP App with 24/7 appointments, Cycle Scheme. Financial Wellbeing: Pension, Life Assurance, Retail Discounts at select retailers. Mentally Wellbeing: Employee Assistance Programmes and support lines. Platform: Multiple platforms to support wellbeing and lifestyle initiatives. Culture: Arts & Culture Ticket Discounts, CHANEL Product Discounts, Employee Only Sales, Service Awards Programme (products, vouchers, additional holidays). All benefits are eligibility dependent and subject to change.
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid -with requirement to deliver from QA centres and client sites Your Role: As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences at all levels within an organisation, including technical and non-technical professionals Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands-on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at
25/07/2026
Full time
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid -with requirement to deliver from QA centres and client sites Your Role: As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences at all levels within an organisation, including technical and non-technical professionals Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands-on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at
About The Role Digital Product Management Trainer Location: Home based, occasional travel Your Role We are seeking an experienced and passionate Apprenticeship Trainer to deliver engaging and career-focused training across Digital Product Management standard. This role is ideal for a professional with hands on experience in DPM or someone experienced in product management who is committed to guiding apprentices through real world application, skill development, and achieving their qualifications. Key Responsibilities Deliver engaging training workshops and aligned to apprenticeship standards such as: Level 4 Digital Product Manager (e.g. emerging standards or internal curriculum) FB1.1 Teach core topics including Agile and Scrum frameworks Requirements gathering, stakeholder mapping, and gap analysis Product lifecycle, road-mapping, MVP definition, and backlog management User research, personas, journey mapping, and data driven product decisions Business process modelling and use cases Commercial awareness FB2.1 and value-based prioritisation Your Experience Essential Proven hands on experience in Digital Product Management Strong knowledge of Agile methodologies (Scrum, Kanban) and lean product development. Excellent communication, presentation, and facilitation skills Ability to translate real world experience into impactful learning. Knowledge and understanding of Apprenticeships FB3.1 Desirable Formal teaching or training qualification or willingness to work towards one 'Deliver and accredit the IC Agile Product Management Certificate Experience of teaching in apprenticeships FB4.1 Familiarity with tools such as Jira, Confluence, Miro, Trello, Collaboard or Aha! About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you'll get3 training days/year to do this). You can also delve deep into ourworld class digital learning content on a variety of tech and business topics. Orperhaps you'd like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning. You can find out more about us at
25/07/2026
Full time
About The Role Digital Product Management Trainer Location: Home based, occasional travel Your Role We are seeking an experienced and passionate Apprenticeship Trainer to deliver engaging and career-focused training across Digital Product Management standard. This role is ideal for a professional with hands on experience in DPM or someone experienced in product management who is committed to guiding apprentices through real world application, skill development, and achieving their qualifications. Key Responsibilities Deliver engaging training workshops and aligned to apprenticeship standards such as: Level 4 Digital Product Manager (e.g. emerging standards or internal curriculum) FB1.1 Teach core topics including Agile and Scrum frameworks Requirements gathering, stakeholder mapping, and gap analysis Product lifecycle, road-mapping, MVP definition, and backlog management User research, personas, journey mapping, and data driven product decisions Business process modelling and use cases Commercial awareness FB2.1 and value-based prioritisation Your Experience Essential Proven hands on experience in Digital Product Management Strong knowledge of Agile methodologies (Scrum, Kanban) and lean product development. Excellent communication, presentation, and facilitation skills Ability to translate real world experience into impactful learning. Knowledge and understanding of Apprenticeships FB3.1 Desirable Formal teaching or training qualification or willingness to work towards one 'Deliver and accredit the IC Agile Product Management Certificate Experience of teaching in apprenticeships FB4.1 Familiarity with tools such as Jira, Confluence, Miro, Trello, Collaboard or Aha! About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you'll get3 training days/year to do this). You can also delve deep into ourworld class digital learning content on a variety of tech and business topics. Orperhaps you'd like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning. You can find out more about us at
Information, Systems & Technology (IST) Trainer Contract Type: Temporary to 14 February 2027 Salary: Grade F Salary £37,280 per annum(pay award pending) Location: Joint Training Centre Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Closing date: midnight on 10 August 2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Are you passionate about empowering others through digital learning? Join us as we drive ongoing improvement and digital transformation across our Service. You'll play a key role in shaping our commitment to digital excellence and staff development, all while working in an inclusive and agile environment where your contributions are truly valued. What you'll do: Inspire and equip colleagues by delivering our digital skills training plan. Welcome new starters and support their success through engaging induction, onboarding, and operational readiness sessions. Champion our peer-led Digital Champions Network, helping to foster collaborative digital learning. Partner with departments and stations to address IT training needs, including tailoring solutions for unique requests. Assess training needs and measure the impact of your work to ensure we're always improving. Design and refresh engaging e-learning materials. Get involved in ICT projects and drive digital transformation initiatives. There will be a requirement for some travel for which a pool car will be provided. Please see the attached Job Description/ Person Specification for more information about this exciting role. Required Qualifications and Experience: To be successful in this role, you will bring the following qualifications and experience: Level 3 qualification in education and training or equivalent or demonstrable experience in a training environment Level 3 qualification in assessing vocational achievement or equivalent (this is a desirable qualification) Level 4 qualification in ICT or equivalent Microsoft Office Qualification Training design, delivery and methods e.g. classroom, e-learning, virtually Training evaluation and measuring the effectiveness of training How information systems and technology, in particular training in this area supports wider organisational objectives E-Learning platform monitoring and development Learning styles and learning needs Extensive use of working with ICT and systems in a customer service/training environment, particularly with Microsoft products What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based). Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months full & 6 months half after 5 years service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire and Rescue Service, please click apply to be redirected to our website to complete your application. We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. The closing date for completed expressions of interest is midnight on 10 August 2026. Interviews will be held in the week beginning 17 August 2026.
24/07/2026
Seasonal
Information, Systems & Technology (IST) Trainer Contract Type: Temporary to 14 February 2027 Salary: Grade F Salary £37,280 per annum(pay award pending) Location: Joint Training Centre Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Closing date: midnight on 10 August 2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Are you passionate about empowering others through digital learning? Join us as we drive ongoing improvement and digital transformation across our Service. You'll play a key role in shaping our commitment to digital excellence and staff development, all while working in an inclusive and agile environment where your contributions are truly valued. What you'll do: Inspire and equip colleagues by delivering our digital skills training plan. Welcome new starters and support their success through engaging induction, onboarding, and operational readiness sessions. Champion our peer-led Digital Champions Network, helping to foster collaborative digital learning. Partner with departments and stations to address IT training needs, including tailoring solutions for unique requests. Assess training needs and measure the impact of your work to ensure we're always improving. Design and refresh engaging e-learning materials. Get involved in ICT projects and drive digital transformation initiatives. There will be a requirement for some travel for which a pool car will be provided. Please see the attached Job Description/ Person Specification for more information about this exciting role. Required Qualifications and Experience: To be successful in this role, you will bring the following qualifications and experience: Level 3 qualification in education and training or equivalent or demonstrable experience in a training environment Level 3 qualification in assessing vocational achievement or equivalent (this is a desirable qualification) Level 4 qualification in ICT or equivalent Microsoft Office Qualification Training design, delivery and methods e.g. classroom, e-learning, virtually Training evaluation and measuring the effectiveness of training How information systems and technology, in particular training in this area supports wider organisational objectives E-Learning platform monitoring and development Learning styles and learning needs Extensive use of working with ICT and systems in a customer service/training environment, particularly with Microsoft products What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based). Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months full & 6 months half after 5 years service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire and Rescue Service, please click apply to be redirected to our website to complete your application. We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. The closing date for completed expressions of interest is midnight on 10 August 2026. Interviews will be held in the week beginning 17 August 2026.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. Leadership & Talent Development Lead 12 Month Fixed Term Contract At British Airways, our people are at the heart of everything we do. As part of our People Directorate, you'll play a pivotal role in shaping the leadership capability that powers one of the world's most recognised airlines. This is an exciting opportunity to influence the development of leaders at every level of the organisation, helping to create a culture where colleagues can thrive, grow and deliver exceptional experiences for our customers. Working within our Global Learning Academy, you'll design and deliver impactful leadership and talent development initiatives that directly support our business strategy, values and future success. What you'll do: Partner with Learning Business Managers and the Talent Team to identify leadership and development needs using effective learning discovery techniques. Design and deliver innovative learning solutions aligned to business strategy, utilising a range of learning methods including face to face learning, digital content, webinars and podcasts. Project manage the end to end design, development and implementation of leadership and talent development programmes. Translate learning objectives and outcomes into engaging, impactful learning experiences. Coordinate and manage the contributions of subject matter experts and third party suppliers to ensure high quality content is delivered on time. Lead cross functional project teams throughout the learning design and development lifecycle. Facilitate leadership and management development programmes, creating a safe, inclusive and engaging learning environment. Deliver 'train the trainer' sessions when required. Drive continuous improvement by identifying and sharing learning best practice and emerging trends in leadership development. Contribute to the ongoing evolution of British Airways' learning culture and people strategy. What you'll bring to British Airways: You bring a passion for developing people and enabling leaders to perform at their best. Your experience will be evident through your ability to design and facilitate engaging learning experiences that deliver measurable outcomes and meaningful impact. You are a natural collaborator who builds strong relationships across a wide range of stakeholders, influencing with credibility and confidence. You thrive in a fast paced environment, adapt quickly to change and remain focused when navigating ambiguity. Your communication skills allow you to engage audiences at all levels, challenging constructively when needed whilst creating positive and inclusive learning experiences. You are highly organised, customer focused and comfortable balancing multiple priorities and projects simultaneously. Above all, you are passionate about creating development opportunities that help colleagues grow, succeed and contribute to the future success of British Airways. Your experience: Proven experience in blended learning design, development and innovation. (essential) Strong background in leadership, management and talent development. (essential) End to end Learning & Development experience across a variety of learning styles and delivery methods. (essential) Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms and modern learning approaches. (essential) Strong stakeholder management, consultancy and business partnering skills. Excellent project management skills, including planning, execution and delivery against timelines and budgets. Experience using data and insights to inform decision making and measure learning effectiveness. Exceptional written and verbal communication skills. Ability to influence stakeholders and provide professional challenge to support the development of high quality learning solutions. Experience managing suppliers and external partners within learning and development projects is desirable. This is a fantastic opportunity to shape the future of leadership and talent development at British Airways, helping our people develop the skills, behaviours and capabilities needed to succeed today and in the future. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
24/07/2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. Leadership & Talent Development Lead 12 Month Fixed Term Contract At British Airways, our people are at the heart of everything we do. As part of our People Directorate, you'll play a pivotal role in shaping the leadership capability that powers one of the world's most recognised airlines. This is an exciting opportunity to influence the development of leaders at every level of the organisation, helping to create a culture where colleagues can thrive, grow and deliver exceptional experiences for our customers. Working within our Global Learning Academy, you'll design and deliver impactful leadership and talent development initiatives that directly support our business strategy, values and future success. What you'll do: Partner with Learning Business Managers and the Talent Team to identify leadership and development needs using effective learning discovery techniques. Design and deliver innovative learning solutions aligned to business strategy, utilising a range of learning methods including face to face learning, digital content, webinars and podcasts. Project manage the end to end design, development and implementation of leadership and talent development programmes. Translate learning objectives and outcomes into engaging, impactful learning experiences. Coordinate and manage the contributions of subject matter experts and third party suppliers to ensure high quality content is delivered on time. Lead cross functional project teams throughout the learning design and development lifecycle. Facilitate leadership and management development programmes, creating a safe, inclusive and engaging learning environment. Deliver 'train the trainer' sessions when required. Drive continuous improvement by identifying and sharing learning best practice and emerging trends in leadership development. Contribute to the ongoing evolution of British Airways' learning culture and people strategy. What you'll bring to British Airways: You bring a passion for developing people and enabling leaders to perform at their best. Your experience will be evident through your ability to design and facilitate engaging learning experiences that deliver measurable outcomes and meaningful impact. You are a natural collaborator who builds strong relationships across a wide range of stakeholders, influencing with credibility and confidence. You thrive in a fast paced environment, adapt quickly to change and remain focused when navigating ambiguity. Your communication skills allow you to engage audiences at all levels, challenging constructively when needed whilst creating positive and inclusive learning experiences. You are highly organised, customer focused and comfortable balancing multiple priorities and projects simultaneously. Above all, you are passionate about creating development opportunities that help colleagues grow, succeed and contribute to the future success of British Airways. Your experience: Proven experience in blended learning design, development and innovation. (essential) Strong background in leadership, management and talent development. (essential) End to end Learning & Development experience across a variety of learning styles and delivery methods. (essential) Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms and modern learning approaches. (essential) Strong stakeholder management, consultancy and business partnering skills. Excellent project management skills, including planning, execution and delivery against timelines and budgets. Experience using data and insights to inform decision making and measure learning effectiveness. Exceptional written and verbal communication skills. Ability to influence stakeholders and provide professional challenge to support the development of high quality learning solutions. Experience managing suppliers and external partners within learning and development projects is desirable. This is a fantastic opportunity to shape the future of leadership and talent development at British Airways, helping our people develop the skills, behaviours and capabilities needed to succeed today and in the future. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Apprenticeship Coach - Radio Network Technician Description In this role, you'll coach, mentor and assess apprentices as they develop the technical knowledge, skills and behaviours required to become successful Radio Network Technicians. This role aligns to industry-level titles such as Skills Coach, Apprenticeship Coach, Technical Trainer, Assessor Coach, Communications Systems Trainer, Radio Communications Trainer, Military Communications Instructor, and Learning Coach. The ideal candidate will bring strong radio communications expertise and enjoy helping others develop their careers in a highly specialised and rewarding field. The Role As an Apprenticeship Coach for the Radio Network Technician programme, you'll support apprentices through every stage of their apprenticeship journey, from initial assessment through to Gateway preparation and completion. You'll deliver coaching, mentoring, assessment and feedback that helps apprentices build confidence and competence while ensuring high-quality learner outcomes. This is a predominantly home-based role supporting apprentices remotely across the UK, alongside regular engagement with the training centre at Bovington. In your first six months, your biggest impact will be building relationships with apprentices, supporting programme delivery, and establishing effective coaching and assessment practices for this growing programme. What makes this opportunity different is that while coaching and assessor qualifications are desirable, Pearson is primarily looking for candidates with strong radio communications expertise and operational knowledge. Training and support can be provided on coaching and assessment practices, but the specialist radio knowledge is the critical requirement. What You'll Own Success in this role means apprentices remain engaged, achieve their milestones, and successfully progress through their apprenticeship whilst receiving a high-quality learner experience. You will: Deliver robust initial assessments and create personalised learning journeys aligned to apprenticeship standards. Coach and mentor apprentices to develop the knowledge, skills and behaviours required for successful completion of their apprenticeship. Provide timely, constructive and professional feedback that supports learner progress and achievement. Manage a caseload of apprentices, ensuring timely reviews, accurate documentation and ongoing progression towards achievement targets. Conduct workplace observations, assessments and review meetings both virtually and face-to-face where required. Utilise learning systems, e-portfolios and digital tools to maintain learner records and support programme delivery. Build strong relationships with apprentices, military personnel, line managers and stakeholders to support positive learner outcomes. Support onsite delivery and learner engagement at Bovington when required. Contribute to quality assurance, standardisation and continuous improvement activities across the apprenticeship team. About You You bring technical expertise in radio communications and enjoy helping others learn and develop. You're self-motivated, organised, and comfortable working independently while building strong relationships with learners and stakeholders. You'll likely bring Strong radio communications or radio network experience. Experience gained within military communications, defence communications, radio systems or similar specialist communications environments. Excellent communication, coaching and mentoring skills, or the willingness to develop them. Good IT and digital skills. The ability to manage your own workload and work effectively from home. Experience working in a target-driven or performance-focused environment. Strong written communication skills and the ability to provide clear learner feedback and action planning. Desirable Military Radio Operator Class 1 qualification or Detachment Commander qualification. Knowledge of the Bowman communications system. Knowledge of legacy military radio systems such as Clansman. Assessor, teaching or training qualification. Experience delivering apprenticeship programmes. Knowledge of ESFA funding requirements or Ofsted expectations. What We're Really Looking For The most successful candidates are likely to demonstrate: Strong radio communications expertise. Experience working in military or defence-related communications environments. A passion for developing people and sharing technical knowledge. The flexibility to learn coaching and assessment practices if not already qualified. What You'll Get This is an opportunity to combine technical expertise with meaningful learner impact. You'll help develop the next generation of Radio Network Technicians while working on a specialist programme that's critical to operational capability. You'll benefit from: A predominantly home-based role with significant flexibility The opportunity to develop coaching and assessment qualifications and skills The chance to work with military apprentices and subject matter experts across the programme A varied role that combines coaching, mentoring, assessment and technical expertise Ongoing CPD and professional development opportunities Location & Working Pattern Location: South West England / Bovington Area. Working Pattern: Primarily remote, home-based working with approximately one day per week at Bovington to support delivery activities and learners. Additional periods of onsite delivery may occasionally be required. Travel: Candidates should be able to travel regularly to Bovington and support onsite activity when required. Ready to Make an Impact? Apply now and help shape the future of Radio Network Technician apprentices by sharing your expertise, developing capability, and supporting meaningful career progression in this highly specialised field. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and you are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
24/07/2026
Full time
Apprenticeship Coach - Radio Network Technician Description In this role, you'll coach, mentor and assess apprentices as they develop the technical knowledge, skills and behaviours required to become successful Radio Network Technicians. This role aligns to industry-level titles such as Skills Coach, Apprenticeship Coach, Technical Trainer, Assessor Coach, Communications Systems Trainer, Radio Communications Trainer, Military Communications Instructor, and Learning Coach. The ideal candidate will bring strong radio communications expertise and enjoy helping others develop their careers in a highly specialised and rewarding field. The Role As an Apprenticeship Coach for the Radio Network Technician programme, you'll support apprentices through every stage of their apprenticeship journey, from initial assessment through to Gateway preparation and completion. You'll deliver coaching, mentoring, assessment and feedback that helps apprentices build confidence and competence while ensuring high-quality learner outcomes. This is a predominantly home-based role supporting apprentices remotely across the UK, alongside regular engagement with the training centre at Bovington. In your first six months, your biggest impact will be building relationships with apprentices, supporting programme delivery, and establishing effective coaching and assessment practices for this growing programme. What makes this opportunity different is that while coaching and assessor qualifications are desirable, Pearson is primarily looking for candidates with strong radio communications expertise and operational knowledge. Training and support can be provided on coaching and assessment practices, but the specialist radio knowledge is the critical requirement. What You'll Own Success in this role means apprentices remain engaged, achieve their milestones, and successfully progress through their apprenticeship whilst receiving a high-quality learner experience. You will: Deliver robust initial assessments and create personalised learning journeys aligned to apprenticeship standards. Coach and mentor apprentices to develop the knowledge, skills and behaviours required for successful completion of their apprenticeship. Provide timely, constructive and professional feedback that supports learner progress and achievement. Manage a caseload of apprentices, ensuring timely reviews, accurate documentation and ongoing progression towards achievement targets. Conduct workplace observations, assessments and review meetings both virtually and face-to-face where required. Utilise learning systems, e-portfolios and digital tools to maintain learner records and support programme delivery. Build strong relationships with apprentices, military personnel, line managers and stakeholders to support positive learner outcomes. Support onsite delivery and learner engagement at Bovington when required. Contribute to quality assurance, standardisation and continuous improvement activities across the apprenticeship team. About You You bring technical expertise in radio communications and enjoy helping others learn and develop. You're self-motivated, organised, and comfortable working independently while building strong relationships with learners and stakeholders. You'll likely bring Strong radio communications or radio network experience. Experience gained within military communications, defence communications, radio systems or similar specialist communications environments. Excellent communication, coaching and mentoring skills, or the willingness to develop them. Good IT and digital skills. The ability to manage your own workload and work effectively from home. Experience working in a target-driven or performance-focused environment. Strong written communication skills and the ability to provide clear learner feedback and action planning. Desirable Military Radio Operator Class 1 qualification or Detachment Commander qualification. Knowledge of the Bowman communications system. Knowledge of legacy military radio systems such as Clansman. Assessor, teaching or training qualification. Experience delivering apprenticeship programmes. Knowledge of ESFA funding requirements or Ofsted expectations. What We're Really Looking For The most successful candidates are likely to demonstrate: Strong radio communications expertise. Experience working in military or defence-related communications environments. A passion for developing people and sharing technical knowledge. The flexibility to learn coaching and assessment practices if not already qualified. What You'll Get This is an opportunity to combine technical expertise with meaningful learner impact. You'll help develop the next generation of Radio Network Technicians while working on a specialist programme that's critical to operational capability. You'll benefit from: A predominantly home-based role with significant flexibility The opportunity to develop coaching and assessment qualifications and skills The chance to work with military apprentices and subject matter experts across the programme A varied role that combines coaching, mentoring, assessment and technical expertise Ongoing CPD and professional development opportunities Location & Working Pattern Location: South West England / Bovington Area. Working Pattern: Primarily remote, home-based working with approximately one day per week at Bovington to support delivery activities and learners. Additional periods of onsite delivery may occasionally be required. Travel: Candidates should be able to travel regularly to Bovington and support onsite activity when required. Ready to Make an Impact? Apply now and help shape the future of Radio Network Technician apprentices by sharing your expertise, developing capability, and supporting meaningful career progression in this highly specialised field. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and you are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Leadership & Talent Development Lead 12-Month Fixed Term Contract At British Airways, our people are at the heart of everything we do. As part of our People Directorate, you'll play a pivotal role in shaping the leadership capability that powers one of the world's most recognised airlines. This is an exciting opportunity to influence the development of leaders at every level of the organisation, helping to create a culture where colleagues can thrive, grow and deliver exceptional experiences for our customers. Working within our Global Learning Academy, you'll design and deliver impactful leadership and talent development initiatives that directly support our business strategy, values and future success. What you'll do: Partner with Learning Business Managers and the Talent Team to identify leadership and development needs using effective learning discovery techniques. Design and deliver innovative learning solutions aligned to business strategy, utilising a range of learning methods including face-to-face learning, digital content, webinars and podcasts. Project manage the end-to-end design, development and implementation of leadership and talent development programmes. Translate learning objectives and outcomes into engaging, impactful learning experiences. Coordinate and manage the contributions of subject matter experts and third-party suppliers to ensure high-quality content is delivered on time. Lead cross-functional project teams throughout the learning design and development lifecycle. Facilitate leadership and management development programmes, creating a safe, inclusive and engaging learning environment. Deliver "train the trainer" sessions when required. Drive continuous improvement by identifying and sharing learning best practice and emerging trends in leadership development. Contribute to the ongoing evolution of British Airways' learning culture and people strategy. What you'll bring to British Airways: You bring a passion for developing people and enabling leaders to perform at their best. Your experience will be evident through your ability to design and facilitate engaging learning experiences that deliver measurable outcomes and meaningful impact. You are a natural collaborator who builds strong relationships across a wide range of stakeholders, influencing with credibility and confidence. You thrive in a fast-paced environment, adapt quickly to change and remain focused when navigating ambiguity. Your communication skills allow you to engage audiences at all levels, challenging constructively when needed whilst creating positive and inclusive learning experiences. You are highly organised, customer-focused and comfortable balancing multiple priorities and projects simultaneously. Above all, you are passionate about creating development opportunities that help colleagues grow, succeed and contribute to the future success of British Airways. Your experience: Proven experience in blended learning design, development and innovation. (essential) Strong background in leadership, management and talent development. (essential) End-to-end Learning & Development experience across a variety of learning styles and delivery methods. (essential) Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms and modern learning approaches. (essential) Strong stakeholder management, consultancy and business partnering skills. Excellent project management skills, including planning, execution and delivery against timelines and budgets. Experience using data and insights to inform decision-making and measure learning effectiveness. Exceptional written and verbal communication skills. Ability to influence stakeholders and provide professional challenge to support the development of high-quality learning solutions. Experience managing suppliers and external partners within learning and development projects is desirable. This is a fantastic opportunity to shape the future of leadership and talent development at British Airways, helping our people develop the skills, behaviours and capabilities needed to succeed today and in the future. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted "Hotline" airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
24/07/2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Leadership & Talent Development Lead 12-Month Fixed Term Contract At British Airways, our people are at the heart of everything we do. As part of our People Directorate, you'll play a pivotal role in shaping the leadership capability that powers one of the world's most recognised airlines. This is an exciting opportunity to influence the development of leaders at every level of the organisation, helping to create a culture where colleagues can thrive, grow and deliver exceptional experiences for our customers. Working within our Global Learning Academy, you'll design and deliver impactful leadership and talent development initiatives that directly support our business strategy, values and future success. What you'll do: Partner with Learning Business Managers and the Talent Team to identify leadership and development needs using effective learning discovery techniques. Design and deliver innovative learning solutions aligned to business strategy, utilising a range of learning methods including face-to-face learning, digital content, webinars and podcasts. Project manage the end-to-end design, development and implementation of leadership and talent development programmes. Translate learning objectives and outcomes into engaging, impactful learning experiences. Coordinate and manage the contributions of subject matter experts and third-party suppliers to ensure high-quality content is delivered on time. Lead cross-functional project teams throughout the learning design and development lifecycle. Facilitate leadership and management development programmes, creating a safe, inclusive and engaging learning environment. Deliver "train the trainer" sessions when required. Drive continuous improvement by identifying and sharing learning best practice and emerging trends in leadership development. Contribute to the ongoing evolution of British Airways' learning culture and people strategy. What you'll bring to British Airways: You bring a passion for developing people and enabling leaders to perform at their best. Your experience will be evident through your ability to design and facilitate engaging learning experiences that deliver measurable outcomes and meaningful impact. You are a natural collaborator who builds strong relationships across a wide range of stakeholders, influencing with credibility and confidence. You thrive in a fast-paced environment, adapt quickly to change and remain focused when navigating ambiguity. Your communication skills allow you to engage audiences at all levels, challenging constructively when needed whilst creating positive and inclusive learning experiences. You are highly organised, customer-focused and comfortable balancing multiple priorities and projects simultaneously. Above all, you are passionate about creating development opportunities that help colleagues grow, succeed and contribute to the future success of British Airways. Your experience: Proven experience in blended learning design, development and innovation. (essential) Strong background in leadership, management and talent development. (essential) End-to-end Learning & Development experience across a variety of learning styles and delivery methods. (essential) Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms and modern learning approaches. (essential) Strong stakeholder management, consultancy and business partnering skills. Excellent project management skills, including planning, execution and delivery against timelines and budgets. Experience using data and insights to inform decision-making and measure learning effectiveness. Exceptional written and verbal communication skills. Ability to influence stakeholders and provide professional challenge to support the development of high-quality learning solutions. Experience managing suppliers and external partners within learning and development projects is desirable. This is a fantastic opportunity to shape the future of leadership and talent development at British Airways, helping our people develop the skills, behaviours and capabilities needed to succeed today and in the future. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted "Hotline" airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Delivery Manager - Adult Skills General informationJob Posting TitleDelivery Manager - Adult SkillsDateWednesday, June 17, 2026CityNewhamCountryUnited KingdomWorking timeFull-timeClosing Date01-Jul-2026 Description & RequirementsBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Manage a team of Adult Skills Vocational Trainers to deliver high-quality teaching learning and assessment and continuously improve teaching/learning programs across provision.Manage a team to create a high performing and engaged culture. Plan delivery timetables effectively to support trainer caseloads are maintained throughout the academic year to achieve contract KPI's. Please note: This vacancy is subject to contract award. Management: • Manage Trainers against contractual KPIs, attitude or team ethic, in order to ensure maximum performance levels are achieved.• Develop, implement and monitor action plans at Trainer level to remedy performance concerns.• Train/mentor/coach Trainers in methods of delivery to meet the requirements of the curriculum.• Monitor Trainer records are maintained, accurate and up to date.• Ensure that the curriculum provides appropriate stretch and challenge for participants and is pitched at the right level. Planning: • Implement and manage an effective timetable of delivery for trainers both face to face in a classroom and online.• Ensure lessons are planned effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Delivery: • Contribute to the development of curriculum including innovative training models, schemes of work and resources to meet the needs of learners, employers and awarding bodies.• Ensure trainers are delivering to the planned caseload sizes and trainers are completing learners timely.• Trainers deliver outstanding teaching, learning and assessment to learners. Develop resources and bespoke materials to meet the needs of learners and employers.• Promote, and deliver training in accordance with qualification and centre guidelines.• Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes (inc. prevent/safeguarding) are embedded into delivery as required or delivered stand alone as needed.• Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Supporting Learners and Stakeholders: • Undertake regular and meaningful reviews, focus groups, forums with learners, stakeholders to ensure programmes and meeting their needs.• Represent Maximus at employer, stakeholder meetings as required.• Keep knowledge up to date in sector and curriculum specialisms. Staff Development: • Ensure that the CPD of staff in relation to occupational competence required for the delivery of the ASF programmes.• Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Performance Management: • Use data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc with trainers.• Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification.• Trainers are compliant with awarding body requirements. Quality Assurance & Compliance: • Adhere to Ofsted's latest Education Inspection Framework and work towards being 'Outstanding' in all self-assessment/continuous improvement activities, teaching and learning, mock inspection(s) and actual inspection(s).• Work with Skills and Maximus quality teams to ensure policies and procedures are followed by team.• Work with MI and Administrative functions to ensure that paperwork and progress is captured and is robust for audit and inspection requirements.• Observations of IAG, teaching and learning are met in line with company objectives and striving for outstanding working with Curriculum and Quality teams. Key Contacts & Relationships: Internal • Work as a key member of the team• Continuous contact and relations with all operational colleagues• Contact at times with representatives within other MAXIMUS operating divisions e.g. Central Division. External • Employers, agencies and other stakeholders e.g JCPs, Business Networks, Awarding bodies. Qualifications & Experience Essential • Hold a minimum of a Level 4 teaching qualification (CTTLS or equivalent).• Level 3 Award Assessing Vocationally Related Achievement or equivalent.• Delivered Adult skills or apprenticeship contracts.• Where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areaso Englisho Mathso Digitalo Customer Serviceo Business Administrationo Hospitalityo Warehousing & Logistics• English and Maths to at least Functional Skills level 2• Management qualification at least level 3• Experience using on-line learning platforms and portfolios.• Develop curriculum and resources to enhance learner journey. Desirable • Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent• Safeguarding Lead Individual Competencies • Previous experience of managing a team of trainers.• Ability to inspire, motivate, and direct diverse teams towards achieving operational excellence.• IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams• A track record of managing and supporting colleagues and learners face-to-face and remotely.• Proven track record of working with unemployed people on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering)• Ability to plan and organise own workload and meet deadlines.• Self-motivated with a pro-active 'can-do' attitude• Positive attitude, working on solutions and not building barriers.• Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders.• Experience of delivering services to meet contractual and quality standards.• Experience of Ofsted inspections as a support role.• Able to meet and exceed retention and achievement targets for qualifications and progression outcomes.• Ability to manage learner numbers in line with budgets and delivery profiles.• Excellent presentation skills.• Planning training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars)• To work flexibly as required, which may require some working during evenings and weekends.• Undertake any other tasks and responsibilities appropriate to the level of this post• Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Travel Requirements: Ability to travel and work across Barking, Enfield & Newham is (Essential) & Full driving license and vehicle owner (Desirable)
20/07/2026
Full time
Delivery Manager - Adult Skills General informationJob Posting TitleDelivery Manager - Adult SkillsDateWednesday, June 17, 2026CityNewhamCountryUnited KingdomWorking timeFull-timeClosing Date01-Jul-2026 Description & RequirementsBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Manage a team of Adult Skills Vocational Trainers to deliver high-quality teaching learning and assessment and continuously improve teaching/learning programs across provision.Manage a team to create a high performing and engaged culture. Plan delivery timetables effectively to support trainer caseloads are maintained throughout the academic year to achieve contract KPI's. Please note: This vacancy is subject to contract award. Management: • Manage Trainers against contractual KPIs, attitude or team ethic, in order to ensure maximum performance levels are achieved.• Develop, implement and monitor action plans at Trainer level to remedy performance concerns.• Train/mentor/coach Trainers in methods of delivery to meet the requirements of the curriculum.• Monitor Trainer records are maintained, accurate and up to date.• Ensure that the curriculum provides appropriate stretch and challenge for participants and is pitched at the right level. Planning: • Implement and manage an effective timetable of delivery for trainers both face to face in a classroom and online.• Ensure lessons are planned effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Delivery: • Contribute to the development of curriculum including innovative training models, schemes of work and resources to meet the needs of learners, employers and awarding bodies.• Ensure trainers are delivering to the planned caseload sizes and trainers are completing learners timely.• Trainers deliver outstanding teaching, learning and assessment to learners. Develop resources and bespoke materials to meet the needs of learners and employers.• Promote, and deliver training in accordance with qualification and centre guidelines.• Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes (inc. prevent/safeguarding) are embedded into delivery as required or delivered stand alone as needed.• Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Supporting Learners and Stakeholders: • Undertake regular and meaningful reviews, focus groups, forums with learners, stakeholders to ensure programmes and meeting their needs.• Represent Maximus at employer, stakeholder meetings as required.• Keep knowledge up to date in sector and curriculum specialisms. Staff Development: • Ensure that the CPD of staff in relation to occupational competence required for the delivery of the ASF programmes.• Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Performance Management: • Use data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc with trainers.• Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification.• Trainers are compliant with awarding body requirements. Quality Assurance & Compliance: • Adhere to Ofsted's latest Education Inspection Framework and work towards being 'Outstanding' in all self-assessment/continuous improvement activities, teaching and learning, mock inspection(s) and actual inspection(s).• Work with Skills and Maximus quality teams to ensure policies and procedures are followed by team.• Work with MI and Administrative functions to ensure that paperwork and progress is captured and is robust for audit and inspection requirements.• Observations of IAG, teaching and learning are met in line with company objectives and striving for outstanding working with Curriculum and Quality teams. Key Contacts & Relationships: Internal • Work as a key member of the team• Continuous contact and relations with all operational colleagues• Contact at times with representatives within other MAXIMUS operating divisions e.g. Central Division. External • Employers, agencies and other stakeholders e.g JCPs, Business Networks, Awarding bodies. Qualifications & Experience Essential • Hold a minimum of a Level 4 teaching qualification (CTTLS or equivalent).• Level 3 Award Assessing Vocationally Related Achievement or equivalent.• Delivered Adult skills or apprenticeship contracts.• Where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areaso Englisho Mathso Digitalo Customer Serviceo Business Administrationo Hospitalityo Warehousing & Logistics• English and Maths to at least Functional Skills level 2• Management qualification at least level 3• Experience using on-line learning platforms and portfolios.• Develop curriculum and resources to enhance learner journey. Desirable • Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent• Safeguarding Lead Individual Competencies • Previous experience of managing a team of trainers.• Ability to inspire, motivate, and direct diverse teams towards achieving operational excellence.• IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams• A track record of managing and supporting colleagues and learners face-to-face and remotely.• Proven track record of working with unemployed people on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering)• Ability to plan and organise own workload and meet deadlines.• Self-motivated with a pro-active 'can-do' attitude• Positive attitude, working on solutions and not building barriers.• Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders.• Experience of delivering services to meet contractual and quality standards.• Experience of Ofsted inspections as a support role.• Able to meet and exceed retention and achievement targets for qualifications and progression outcomes.• Ability to manage learner numbers in line with budgets and delivery profiles.• Excellent presentation skills.• Planning training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars)• To work flexibly as required, which may require some working during evenings and weekends.• Undertake any other tasks and responsibilities appropriate to the level of this post• Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Travel Requirements: Ability to travel and work across Barking, Enfield & Newham is (Essential) & Full driving license and vehicle owner (Desirable)
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
20/07/2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
19/07/2026
Full time
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Role Purpose:This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them.You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business.Responsibilities:Change Strategy & PlanningDiagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours.Run change impact and readiness assessments; segment audiences and tailor your approach.Define adoption metrics and success criteria - and build them directly into delivery plans.Training & Capability UpliftLead learning needs analysis and design capability pathways that genuinely elevate performance.Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot.Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs.Communications & EngagementCraft simple, sharp narratives that explain the why, what, and how without corporate clutter.Set up demos, pilots, clinics, and user groups; build a movement through your champion networks.Facilitate workshops that cut through indecision and drive alignment.Stakeholder & Leadership EnablementCoach leaders and SMEs so they role model the behaviours and keep feedback loops alive.Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs.Manage resistance with empathy and backbone - escalate risks early, and with clarity.Adoption Analytics & BenefitsTrack leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story.Drive reinforcement and habit building interventions that embed change long after launch.Support benefits realisation and make sure lessons learned actually shape what comes next.Required Skills & Experience:You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick.You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams.You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper.You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia.Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking.Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress.Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions.Prosci/ACMP or similar change certification - because you back instinct with discipline.CIPD L&D or learning design credentials - showing you take capability seriously.Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft.Target KPI'sBehavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down.Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently."Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?"Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions.Benefits:Annual bonus scheme25 days annual leave plus 1 day to celebrate your birthdayVitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)Flexible working through our 'Flexible Advantage' supporting working families & your work/life balancePension Scheme via The Peoples PensionLife insurance (4x Base Salary)Free on-site parking in non-city centre officesCycle to work scheme26 Weeks paid Maternity Leave4 Weeks paid Paternity LeaveBHN Extras - provides discounted gift cards for hundreds of popular retailersElectric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' serviceSabbatical Policy effective at 3 years' serviceProfessional development - paid study leaveMilitary service paid leave (7.5 days per year)Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support2 x Company-wide events every year, in addition to multiple office socials throughout the yearDalcour Maclaren is an equal opportunities employer.
19/07/2026
Full time
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Role Purpose:This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them.You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business.Responsibilities:Change Strategy & PlanningDiagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours.Run change impact and readiness assessments; segment audiences and tailor your approach.Define adoption metrics and success criteria - and build them directly into delivery plans.Training & Capability UpliftLead learning needs analysis and design capability pathways that genuinely elevate performance.Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot.Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs.Communications & EngagementCraft simple, sharp narratives that explain the why, what, and how without corporate clutter.Set up demos, pilots, clinics, and user groups; build a movement through your champion networks.Facilitate workshops that cut through indecision and drive alignment.Stakeholder & Leadership EnablementCoach leaders and SMEs so they role model the behaviours and keep feedback loops alive.Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs.Manage resistance with empathy and backbone - escalate risks early, and with clarity.Adoption Analytics & BenefitsTrack leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story.Drive reinforcement and habit building interventions that embed change long after launch.Support benefits realisation and make sure lessons learned actually shape what comes next.Required Skills & Experience:You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick.You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams.You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper.You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia.Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking.Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress.Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions.Prosci/ACMP or similar change certification - because you back instinct with discipline.CIPD L&D or learning design credentials - showing you take capability seriously.Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft.Target KPI'sBehavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down.Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently."Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?"Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions.Benefits:Annual bonus scheme25 days annual leave plus 1 day to celebrate your birthdayVitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)Flexible working through our 'Flexible Advantage' supporting working families & your work/life balancePension Scheme via The Peoples PensionLife insurance (4x Base Salary)Free on-site parking in non-city centre officesCycle to work scheme26 Weeks paid Maternity Leave4 Weeks paid Paternity LeaveBHN Extras - provides discounted gift cards for hundreds of popular retailersElectric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' serviceSabbatical Policy effective at 3 years' serviceProfessional development - paid study leaveMilitary service paid leave (7.5 days per year)Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support2 x Company-wide events every year, in addition to multiple office socials throughout the yearDalcour Maclaren is an equal opportunities employer.
