YT Tech has partnered with a multi-award-winning, agile technology company based in Bath to find an energetic and dynamic Software Trainer. Our client builds innovative software solutions that genuinely make a difference, changing what is possible for both providers and end-users within their sector. Operating with a unique, forward-thinking, and self-managing team structure, they offer a phenomenal working environment where collaboration, transparency, and continuous improvement are part of the daily DNA. In this role, you will ensure the successful adoption and proficient use of their software platforms by delivering high-quality, engaging, and accessible training programmes to a diverse user base (ranging from administrators to highly specialized professionals). Key Responsibilities Curriculum Design & Delivery: Design, implement, and maintain a comprehensive training curriculum, delivering engaging sessions both online and in person. Content Creation: Create and refresh training content, utilizing learning management systems (LMS) and screen-recording/video tools to build a seamless learning experience. Subject Matter Expertise: Act as the internal and external expert on core software products. Assessment & Improvement: Develop competency assessments and establish post-training monitoring plans to drive continuous improvement via user feedback. Commercial Support: Partner with the sales and account management teams to deliver high-impact product demonstrations and workshops. Backlog Management: Independently manage your own workload and schedule effectively to align with team goals. About You We are looking for a self-starter who loves to collaborate and is passionate about using technology for good. To be successful in this role, you should possess: Training Experience: Proven track record as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS (Software as a Service) environment. Industry Awareness (Desirable): An understanding of healthcare industry workflows (e.g., referrals, patient pathways) and key data regulations (GDPR, consent, permissions) is highly desirable but not essential. Communication Skills: Exceptional public speaking, presentation, and facilitation skills, with a proven ability to simplify complex technical or specialized concepts. People-First Approach: High levels of patience, empathy, and adaptability to support users with vastly different levels of technical confidence. Flexibility: Comfort with regular business travel for onsite training and client go-live support. Requirements Must be fully eligible to live and work in the UK (sponsorship is not available). Willingness to complete a basic DBS check during onboarding If interested and you match the criteria, please apply with your most recent CV. JBRP1_UKTJ
24/06/2026
Full time
YT Tech has partnered with a multi-award-winning, agile technology company based in Bath to find an energetic and dynamic Software Trainer. Our client builds innovative software solutions that genuinely make a difference, changing what is possible for both providers and end-users within their sector. Operating with a unique, forward-thinking, and self-managing team structure, they offer a phenomenal working environment where collaboration, transparency, and continuous improvement are part of the daily DNA. In this role, you will ensure the successful adoption and proficient use of their software platforms by delivering high-quality, engaging, and accessible training programmes to a diverse user base (ranging from administrators to highly specialized professionals). Key Responsibilities Curriculum Design & Delivery: Design, implement, and maintain a comprehensive training curriculum, delivering engaging sessions both online and in person. Content Creation: Create and refresh training content, utilizing learning management systems (LMS) and screen-recording/video tools to build a seamless learning experience. Subject Matter Expertise: Act as the internal and external expert on core software products. Assessment & Improvement: Develop competency assessments and establish post-training monitoring plans to drive continuous improvement via user feedback. Commercial Support: Partner with the sales and account management teams to deliver high-impact product demonstrations and workshops. Backlog Management: Independently manage your own workload and schedule effectively to align with team goals. About You We are looking for a self-starter who loves to collaborate and is passionate about using technology for good. To be successful in this role, you should possess: Training Experience: Proven track record as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS (Software as a Service) environment. Industry Awareness (Desirable): An understanding of healthcare industry workflows (e.g., referrals, patient pathways) and key data regulations (GDPR, consent, permissions) is highly desirable but not essential. Communication Skills: Exceptional public speaking, presentation, and facilitation skills, with a proven ability to simplify complex technical or specialized concepts. People-First Approach: High levels of patience, empathy, and adaptability to support users with vastly different levels of technical confidence. Flexibility: Comfort with regular business travel for onsite training and client go-live support. Requirements Must be fully eligible to live and work in the UK (sponsorship is not available). Willingness to complete a basic DBS check during onboarding If interested and you match the criteria, please apply with your most recent CV. JBRP1_UKTJ
Knowledge Modelling Product Manager - Contract - Remote in the UK Remote - candidates may work from anywhere in the UK Contract Market rate - via Umbrella Role Overview The client is seeking an experienced Knowledge Modelling Product Manager to support the successful adoption of a semantic abstraction layer across its central platform team and multiple business units. This role requires strong, hands-on knowledge of modelling expertise and the ability to bridge the gap between semantic technologies and the operational needs of teams that are new to ontology-based approaches. You will work closely with platform architects, engineers, data specialists and subject-matter experts to establish modelling standards, develop canonical domain models and build sustainable semantic-modelling capability across the organisation. You will work closely with: Data Portfolio Managers Semantic Platform Administrators Platform Architects and Engineers Data Modellers Data Engineers Subject-Matter Experts Business-unit stakeholders Key Responsibilities 1. Client Platform Team Enablement Train platform architects and engineers in semantic-modelling fundamentals, including OWL, RDF/RDFS, SKOS, SPARQL, graph-database operation, ontology-design patterns and common modelling pitfalls. Guide the engineering team in the implementation of ontology-management services, ensuring that technical decisions support the intended business outcomes. Establish semantic standards for the Client Platform, including naming conventions, annotation requirements, foundational ontology-alignment patterns and shared vocabularies. Work collaboratively with relevant architecture, data and governance teams to ensure consistent implementation of these standards. Provide expert guidance to technical teams without taking ownership of software engineering or platform-infrastructure delivery. 2. Business-Unit Enablement Work directly with subject-matter experts and data modellers across the organisation to develop their first canonical domain models. Facilitate structured workshops in which subject-matter experts articulate their domain knowledge and data modellers translate it into formal semantic-model decisions. Apply a hands-on and pragmatic approach rather than relying on theoretical training alone. Build capability progressively by initially working alongside teams, then coaching them and ultimately enabling them to operate independently. Develop reusable guidance materials, including: Modelling guides Worked examples based on real business domains Ontology-design patterns Decision frameworks for common modelling questions Help teams make practical decisions about model granularity, class hierarchies, properties, relationships and reuse. 3. Stakeholder Engagement and Adoption Explain the business value of the semantic layer to non-technical stakeholders using clear, outcome-focused language. Present tangible examples of how well-designed canonical models support business and technology outcomes. Address stakeholder concerns honestly, including where semantic approaches introduce additional effort and where that investment is expected to deliver value. Promote adoption across culturally and technically diverse stakeholder groups. Demonstrate how semantic modelling can improve: Data findability Interoperability Intellectual-property protection Cross-business data understanding Application-development Data-product descriptions Integration efficiency and cost 4. Modelling Quality Assurance Act as the expert reviewer within the model-publication process during the initial increments of the Client Platform. Review submitted models for: Structural quality Standards compliance Pattern adherence Reusability Interoperability readiness Define clear and practical criteria for what a high-quality canonical domain model looks like. Produce concrete examples that teams can use as reference models. Identify and challenge modelling anti-patterns before they become Embedded across the organisation. Ensure that data and governance policies are reflected correctly in the models, while recognising that policy ownership sits with the relevant governance teams. Essential Experience Significant hands-on ontology-development experience within an industrial, commercial or enterprise environment. Practical expertise in: Web Ontology Language - OWL Resource Description Framework - RDF RDF Schema - RDFS Simple Knowledge Organization System - SKOS SPARQL OWL API Experience designing, developing and maintaining enterprise semantic models or canonical domain models. Experience operating open-standards graph databases, including configuration, data loading, querying and performance considerations. Demonstrable ability to translate complex knowledge from subject-matter experts into formal semantic models. Experience introducing semantic technologies to teams with limited or no previous exposure to ontology-based approaches. Evidence of achieving successful adoption and capability transfer, rather than solely delivering technical artefacts. Experience facilitating requirements-gathering and domain-modelling workshops with technical and non-technical participants. Essential Skills Strong ontology-engineering and knowledge-modelling capability. Ability to explain semantic-modelling concepts to non-technical audiences without unnecessary jargon. Ability to work with specialist domain experts and extract the knowledge required to produce coherent, usable models. Strong requirements-analysis and stakeholder-management skills. Comfortable working in an environment where the technology and operating model are still developing. Pragmatic, patient and able to provide clarity in ambiguous situations. Strong views on modelling quality, balanced with the flexibility to respond to practical delivery constraints. Excellent written communication skills, with the ability to produce concise and usable guidance rather than academic documentation. Clear and straightforward verbal communication. Comfortable working across multidisciplinary and multicultural teams. Able to influence technical decisions without direct ownership of engineering delivery. Desirable Experience Broader graph-database experience. Requirements-life cycle management. Product-management or platform-product experience. Data-governance implementation. Enterprise data architecture. Team leadership, coaching or capability development. Experience working across multiple business units or federated organisations. Scope of the Role The role is intended to build lasting capability within the platform team and wider business. The objective is to move progressively from hands-on delivery to coaching and advisory support as internal teams become more autonomous. This is.*not a software-engineering role*. The contractor will not be responsible for building the underlying platform infrastructure but must have sufficient technical expertise to guide the teams responsible for its delivery. This is.*not a data-governance ownership role*. Governance policies will be owned by the appropriate governance stakeholders; this role will help ensure those policies are implemented effectively within semantic models and platform practices.
24/06/2026
Contractor
Knowledge Modelling Product Manager - Contract - Remote in the UK Remote - candidates may work from anywhere in the UK Contract Market rate - via Umbrella Role Overview The client is seeking an experienced Knowledge Modelling Product Manager to support the successful adoption of a semantic abstraction layer across its central platform team and multiple business units. This role requires strong, hands-on knowledge of modelling expertise and the ability to bridge the gap between semantic technologies and the operational needs of teams that are new to ontology-based approaches. You will work closely with platform architects, engineers, data specialists and subject-matter experts to establish modelling standards, develop canonical domain models and build sustainable semantic-modelling capability across the organisation. You will work closely with: Data Portfolio Managers Semantic Platform Administrators Platform Architects and Engineers Data Modellers Data Engineers Subject-Matter Experts Business-unit stakeholders Key Responsibilities 1. Client Platform Team Enablement Train platform architects and engineers in semantic-modelling fundamentals, including OWL, RDF/RDFS, SKOS, SPARQL, graph-database operation, ontology-design patterns and common modelling pitfalls. Guide the engineering team in the implementation of ontology-management services, ensuring that technical decisions support the intended business outcomes. Establish semantic standards for the Client Platform, including naming conventions, annotation requirements, foundational ontology-alignment patterns and shared vocabularies. Work collaboratively with relevant architecture, data and governance teams to ensure consistent implementation of these standards. Provide expert guidance to technical teams without taking ownership of software engineering or platform-infrastructure delivery. 2. Business-Unit Enablement Work directly with subject-matter experts and data modellers across the organisation to develop their first canonical domain models. Facilitate structured workshops in which subject-matter experts articulate their domain knowledge and data modellers translate it into formal semantic-model decisions. Apply a hands-on and pragmatic approach rather than relying on theoretical training alone. Build capability progressively by initially working alongside teams, then coaching them and ultimately enabling them to operate independently. Develop reusable guidance materials, including: Modelling guides Worked examples based on real business domains Ontology-design patterns Decision frameworks for common modelling questions Help teams make practical decisions about model granularity, class hierarchies, properties, relationships and reuse. 3. Stakeholder Engagement and Adoption Explain the business value of the semantic layer to non-technical stakeholders using clear, outcome-focused language. Present tangible examples of how well-designed canonical models support business and technology outcomes. Address stakeholder concerns honestly, including where semantic approaches introduce additional effort and where that investment is expected to deliver value. Promote adoption across culturally and technically diverse stakeholder groups. Demonstrate how semantic modelling can improve: Data findability Interoperability Intellectual-property protection Cross-business data understanding Application-development Data-product descriptions Integration efficiency and cost 4. Modelling Quality Assurance Act as the expert reviewer within the model-publication process during the initial increments of the Client Platform. Review submitted models for: Structural quality Standards compliance Pattern adherence Reusability Interoperability readiness Define clear and practical criteria for what a high-quality canonical domain model looks like. Produce concrete examples that teams can use as reference models. Identify and challenge modelling anti-patterns before they become Embedded across the organisation. Ensure that data and governance policies are reflected correctly in the models, while recognising that policy ownership sits with the relevant governance teams. Essential Experience Significant hands-on ontology-development experience within an industrial, commercial or enterprise environment. Practical expertise in: Web Ontology Language - OWL Resource Description Framework - RDF RDF Schema - RDFS Simple Knowledge Organization System - SKOS SPARQL OWL API Experience designing, developing and maintaining enterprise semantic models or canonical domain models. Experience operating open-standards graph databases, including configuration, data loading, querying and performance considerations. Demonstrable ability to translate complex knowledge from subject-matter experts into formal semantic models. Experience introducing semantic technologies to teams with limited or no previous exposure to ontology-based approaches. Evidence of achieving successful adoption and capability transfer, rather than solely delivering technical artefacts. Experience facilitating requirements-gathering and domain-modelling workshops with technical and non-technical participants. Essential Skills Strong ontology-engineering and knowledge-modelling capability. Ability to explain semantic-modelling concepts to non-technical audiences without unnecessary jargon. Ability to work with specialist domain experts and extract the knowledge required to produce coherent, usable models. Strong requirements-analysis and stakeholder-management skills. Comfortable working in an environment where the technology and operating model are still developing. Pragmatic, patient and able to provide clarity in ambiguous situations. Strong views on modelling quality, balanced with the flexibility to respond to practical delivery constraints. Excellent written communication skills, with the ability to produce concise and usable guidance rather than academic documentation. Clear and straightforward verbal communication. Comfortable working across multidisciplinary and multicultural teams. Able to influence technical decisions without direct ownership of engineering delivery. Desirable Experience Broader graph-database experience. Requirements-life cycle management. Product-management or platform-product experience. Data-governance implementation. Enterprise data architecture. Team leadership, coaching or capability development. Experience working across multiple business units or federated organisations. Scope of the Role The role is intended to build lasting capability within the platform team and wider business. The objective is to move progressively from hands-on delivery to coaching and advisory support as internal teams become more autonomous. This is.*not a software-engineering role*. The contractor will not be responsible for building the underlying platform infrastructure but must have sufficient technical expertise to guide the teams responsible for its delivery. This is.*not a data-governance ownership role*. Governance policies will be owned by the appropriate governance stakeholders; this role will help ensure those policies are implemented effectively within semantic models and platform practices.
Senior Salesforce Administrator Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation. About the role Act as the senior subject-matter expert for Salesforce administration across Group central functions. Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards. Manage Salesforce security, including roles, profiles, permission sets, and data access controls. Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third party systems. Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users. Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements. Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog. Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements. Own the end to end Salesforce release management process, including sandbox strategy, deployments, and change control governance. Coordinate releases across development, testing, and production environments, ensuring minimal business disruption. Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards. Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation. About you Strong Salesforce Administration experience within a complex or enterprise environment. Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management. Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions. Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation. Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management. Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes. Strong problem solving and troubleshooting skills in complex, multi stakeholder environments. Experience producing high quality functional and technical documentation, including specifications, process maps, test plans, and release documentation. Experience supporting testing activities, including functional, regression, integration, and user acceptance testing. Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous. Excellent communication skills, with the ability to collaborate effectively with both technical and non technical stakeholders. Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
24/06/2026
Full time
Senior Salesforce Administrator Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation. About the role Act as the senior subject-matter expert for Salesforce administration across Group central functions. Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards. Manage Salesforce security, including roles, profiles, permission sets, and data access controls. Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third party systems. Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users. Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements. Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog. Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements. Own the end to end Salesforce release management process, including sandbox strategy, deployments, and change control governance. Coordinate releases across development, testing, and production environments, ensuring minimal business disruption. Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards. Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation. About you Strong Salesforce Administration experience within a complex or enterprise environment. Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management. Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions. Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation. Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management. Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes. Strong problem solving and troubleshooting skills in complex, multi stakeholder environments. Experience producing high quality functional and technical documentation, including specifications, process maps, test plans, and release documentation. Experience supporting testing activities, including functional, regression, integration, and user acceptance testing. Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous. Excellent communication skills, with the ability to collaborate effectively with both technical and non technical stakeholders. Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
Who We Are We're excited to be recruiting for our sister company, Lemon Platypus. Lemon Platypus is a specialist HR systems consultancy helping small and medium-sized businesses transform how they manage their people. We partner with clients to select, implement, and optimise best-in-class HR platforms. Our role is simple: remove complexity, deliver clarity, and build HR systems that actually work in the real world. The Opportunity This role is ideal for someone with experience in HR administration, people operations, payroll administration, or HR systems who enjoys working with technology and wants to develop a specialist career in HR systems. As an HR Systems Administrator, you'll support the implementation, configuration, and optimisation of HR platforms for a wide range of clients. Working alongside experienced consultants, you'll help build systems, manage data, test processes, and ensure clients get maximum value from their HR technology. You'll gain hands on experience with leading HR technology platforms, while developing expertise in system configuration, process design, reporting, data management, and HR technology best practice. This is a practical role where you'll spend time working directly within systems, solving problems, supporting projects, and helping businesses improve how they manage their people. At times, the work will be detailed and process driven. Building high quality HR systems requires accuracy, consistency, and strong attention to detail. If you enjoy working with systems, data, and finding better ways of doing things, you'll thrive in this role. Key Responsibilities Implementation Support Support configuration tasks such as setting up employee data, workflows, permissions, and organisational structures Help prepare data for migration and ensure accuracy during uploads Assist with testing system setups to ensure everything works as expected System Build & Configuration Carry out system build and configuration tasks across multiple client environments Support the creation of workflows, including onboarding, approvals, and leave management processes Maintain high attention to detail when working through configuration and setup tasks Documentation & Administration Create and maintain clear documentation for system setups and processes Support project tracking, updates, and internal documentation Assist with producing client guides and training materials Client & Team Support Participate in client meetings and workshops Support consultants with project preparation, testing, and delivery activities Help ensure projects remain organised and on track Respond to client queries and provide system support where appropriate What You'll Learn How HR systems are implemented and optimised within real businesses How HR processes translate into effective system design How to work with clients in a professional services environment How to manage data, workflows, reporting, and system configurations at scale Best practice approaches to HR technology and digital transformation Experience & Skills Required Essential Experience working in an HR Administrator, HR Coordinator, People Administrator, People Operations, Payroll Administrator, or similar role Experience using an HR system as part of your day to day work Strong attention to detail and ability to work accurately with employee data Good organisational and time management skills Comfortable working with spreadsheets and technology platforms Strong written and verbal communication skills Desirable Experience administering HR systems such as HiBob, Employment Hero, Rippling, BambooHR, Personio, Workday, Sage HR, or similar platforms Experience supporting HR processes including onboarding, leave management, performance management, or payroll Experience producing reports or maintaining employee data Interest in HR technology and process improvement What Sets You Apart You enjoy working with HR systems and technology You're often the person colleagues come to for help with systems You take pride in accuracy and getting the details right You enjoy improving processes and finding more efficient ways of working You're curious, proactive, and enjoy learning new technology You want to build expertise in HR systems and HR technology Why Join Lemon Platypus Work with a variety of modern HR technology platforms Learn from experienced HR systems specialists Support a range of client projects across different industries Build a specialist and highly marketable skill set within HR technology Clear progression opportunities as the business grows Flexible working environment Access to vendor training and certification opportunities
23/06/2026
Full time
Who We Are We're excited to be recruiting for our sister company, Lemon Platypus. Lemon Platypus is a specialist HR systems consultancy helping small and medium-sized businesses transform how they manage their people. We partner with clients to select, implement, and optimise best-in-class HR platforms. Our role is simple: remove complexity, deliver clarity, and build HR systems that actually work in the real world. The Opportunity This role is ideal for someone with experience in HR administration, people operations, payroll administration, or HR systems who enjoys working with technology and wants to develop a specialist career in HR systems. As an HR Systems Administrator, you'll support the implementation, configuration, and optimisation of HR platforms for a wide range of clients. Working alongside experienced consultants, you'll help build systems, manage data, test processes, and ensure clients get maximum value from their HR technology. You'll gain hands on experience with leading HR technology platforms, while developing expertise in system configuration, process design, reporting, data management, and HR technology best practice. This is a practical role where you'll spend time working directly within systems, solving problems, supporting projects, and helping businesses improve how they manage their people. At times, the work will be detailed and process driven. Building high quality HR systems requires accuracy, consistency, and strong attention to detail. If you enjoy working with systems, data, and finding better ways of doing things, you'll thrive in this role. Key Responsibilities Implementation Support Support configuration tasks such as setting up employee data, workflows, permissions, and organisational structures Help prepare data for migration and ensure accuracy during uploads Assist with testing system setups to ensure everything works as expected System Build & Configuration Carry out system build and configuration tasks across multiple client environments Support the creation of workflows, including onboarding, approvals, and leave management processes Maintain high attention to detail when working through configuration and setup tasks Documentation & Administration Create and maintain clear documentation for system setups and processes Support project tracking, updates, and internal documentation Assist with producing client guides and training materials Client & Team Support Participate in client meetings and workshops Support consultants with project preparation, testing, and delivery activities Help ensure projects remain organised and on track Respond to client queries and provide system support where appropriate What You'll Learn How HR systems are implemented and optimised within real businesses How HR processes translate into effective system design How to work with clients in a professional services environment How to manage data, workflows, reporting, and system configurations at scale Best practice approaches to HR technology and digital transformation Experience & Skills Required Essential Experience working in an HR Administrator, HR Coordinator, People Administrator, People Operations, Payroll Administrator, or similar role Experience using an HR system as part of your day to day work Strong attention to detail and ability to work accurately with employee data Good organisational and time management skills Comfortable working with spreadsheets and technology platforms Strong written and verbal communication skills Desirable Experience administering HR systems such as HiBob, Employment Hero, Rippling, BambooHR, Personio, Workday, Sage HR, or similar platforms Experience supporting HR processes including onboarding, leave management, performance management, or payroll Experience producing reports or maintaining employee data Interest in HR technology and process improvement What Sets You Apart You enjoy working with HR systems and technology You're often the person colleagues come to for help with systems You take pride in accuracy and getting the details right You enjoy improving processes and finding more efficient ways of working You're curious, proactive, and enjoy learning new technology You want to build expertise in HR systems and HR technology Why Join Lemon Platypus Work with a variety of modern HR technology platforms Learn from experienced HR systems specialists Support a range of client projects across different industries Build a specialist and highly marketable skill set within HR technology Clear progression opportunities as the business grows Flexible working environment Access to vendor training and certification opportunities
About The Role We are looking for an energetic and dynamic individual to join us as a Software Trainer. The Software Trainer ensures the successful adoption and proficient use of Mayden solutions by clients (e.g. clinicians, administrators, IT staff) through the development and delivery of high quality, engaging, and accessible training programmes. You will: Design, implement and maintain a comprehensive training curriculum. Act as a subject matter expert on Mayden solutions Develop and administer competency assessments Deliver training online and in person Provide training support to new clients Customise training to client needs Support sales account management with demos and workshops Key Responsibilities Deliver engaging and effective training Create and maintain training content Post training monitoring and improvement plans Continuous improvement via feedback Following completion of new starter training, you will have a strong understanding of core Mayden products and will deliver training on those products to internal and external users. You will play an integral part in refreshing the current training options to offer a more seamless experience for users. You will be expected to self manage your own backlog of work and organise your own time to deliver this in the most effective way possible alongside your team. About You Experience as a corporate trainer, technical trainer or clinical educator, preferably in a SaaS environment Understanding of healthcare industry workflows (e.g. referrals, diagnosis, treatment discharge) and key regulations (e.g. mandatory reporting, permissions and consent, GDPR) is desirable but not essential Proficiency with SaaS solutions, strong familiarity with an LMS, and experience with screen recording/video tools. Exceptional public speaking, presentation, and facilitation skills, with the ability to simplify complex technical or clinical concepts. High levels of patience, empathy, and adaptability to train users with varying levels of technical and clinical expertise. Must be comfortable with regular business travel for onsite training and go live support. Location and Flexibility Permanent, full time position (37.5 hours, Monday to Friday), based at our offices in Oldfield Park, Bath. Hybrid working. We have a flexible workplace policy that allows employees to work where the work of the day is best completed, while still maintaining enough face to face time in the office to nurture relationships and communication. Benefits 25 days annual leave plus bank holidays, with the option to buy and sell leave Life assurance at 4 annual salary Private health insurance Pension - employer contribution of 6% Personal training and development budget Onsite gym, fresh fruit and extras Onsite parking with EV charging points Hybrid working
23/06/2026
Full time
About The Role We are looking for an energetic and dynamic individual to join us as a Software Trainer. The Software Trainer ensures the successful adoption and proficient use of Mayden solutions by clients (e.g. clinicians, administrators, IT staff) through the development and delivery of high quality, engaging, and accessible training programmes. You will: Design, implement and maintain a comprehensive training curriculum. Act as a subject matter expert on Mayden solutions Develop and administer competency assessments Deliver training online and in person Provide training support to new clients Customise training to client needs Support sales account management with demos and workshops Key Responsibilities Deliver engaging and effective training Create and maintain training content Post training monitoring and improvement plans Continuous improvement via feedback Following completion of new starter training, you will have a strong understanding of core Mayden products and will deliver training on those products to internal and external users. You will play an integral part in refreshing the current training options to offer a more seamless experience for users. You will be expected to self manage your own backlog of work and organise your own time to deliver this in the most effective way possible alongside your team. About You Experience as a corporate trainer, technical trainer or clinical educator, preferably in a SaaS environment Understanding of healthcare industry workflows (e.g. referrals, diagnosis, treatment discharge) and key regulations (e.g. mandatory reporting, permissions and consent, GDPR) is desirable but not essential Proficiency with SaaS solutions, strong familiarity with an LMS, and experience with screen recording/video tools. Exceptional public speaking, presentation, and facilitation skills, with the ability to simplify complex technical or clinical concepts. High levels of patience, empathy, and adaptability to train users with varying levels of technical and clinical expertise. Must be comfortable with regular business travel for onsite training and go live support. Location and Flexibility Permanent, full time position (37.5 hours, Monday to Friday), based at our offices in Oldfield Park, Bath. Hybrid working. We have a flexible workplace policy that allows employees to work where the work of the day is best completed, while still maintaining enough face to face time in the office to nurture relationships and communication. Benefits 25 days annual leave plus bank holidays, with the option to buy and sell leave Life assurance at 4 annual salary Private health insurance Pension - employer contribution of 6% Personal training and development budget Onsite gym, fresh fruit and extras Onsite parking with EV charging points Hybrid working
Opportunity You'll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue supporting our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role that provides flexibility to configure and lead on projects, ensuring you stay up to date on ServiceNow. Responsibilities, Qualifications, Certifications As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. Your key responsibilities include: Be empowered to lead a range of projects/initiatives to deliver value and successful outcomes to customers through the ServiceNow platform. Facilitate workshops and 1 2 1 sessions using the platform to understand client challenges and demonstrate potential solutions. Develop and contribute technically and functionally to solutions and sales. Lead and support the development team within our customers to ensure outstanding outcomes and quality experiences. Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way. Provide and set the assurance standards throughout the development lifecycle. Meet and manage deadlines individually, as part of and/or as the leader of a team. Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders. Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams. Coach and develop others, acting as a positive role model for our people and clients. Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration. A good communicator with the confidence to engage at different levels. As a leader you'll build great relationships and create impact with first and last impressions. You'll understand that there are always naysayers and be resilient in the face of challenges - collaborating, seeking support, persuading, influencing, and taking on board genuine concerns. Self starting, able to work independently and as part of a team. Able to adapt and vary approaches to suit client requirements and cultural considerations. Clients are UK and globally based, so you'll need to be flexible to travel as and when the work requires. Required Qualifications Previous technical and architectural experience with ServiceNow. ServiceNow CMDB / CSDM knowledge. A proven track record of implementing ServiceNow, delivering to deadline and milestones. ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules. Demonstrable evidence of delivering real and sustainable ServiceNow solutions. Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding. Preferred Qualifications Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or an in house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes. Experience of Financial Services across Banking, Insurance or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS / PaaS tools. What We Offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Contact If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
23/06/2026
Full time
Opportunity You'll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue supporting our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role that provides flexibility to configure and lead on projects, ensuring you stay up to date on ServiceNow. Responsibilities, Qualifications, Certifications As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. Your key responsibilities include: Be empowered to lead a range of projects/initiatives to deliver value and successful outcomes to customers through the ServiceNow platform. Facilitate workshops and 1 2 1 sessions using the platform to understand client challenges and demonstrate potential solutions. Develop and contribute technically and functionally to solutions and sales. Lead and support the development team within our customers to ensure outstanding outcomes and quality experiences. Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way. Provide and set the assurance standards throughout the development lifecycle. Meet and manage deadlines individually, as part of and/or as the leader of a team. Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders. Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams. Coach and develop others, acting as a positive role model for our people and clients. Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration. A good communicator with the confidence to engage at different levels. As a leader you'll build great relationships and create impact with first and last impressions. You'll understand that there are always naysayers and be resilient in the face of challenges - collaborating, seeking support, persuading, influencing, and taking on board genuine concerns. Self starting, able to work independently and as part of a team. Able to adapt and vary approaches to suit client requirements and cultural considerations. Clients are UK and globally based, so you'll need to be flexible to travel as and when the work requires. Required Qualifications Previous technical and architectural experience with ServiceNow. ServiceNow CMDB / CSDM knowledge. A proven track record of implementing ServiceNow, delivering to deadline and milestones. ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules. Demonstrable evidence of delivering real and sustainable ServiceNow solutions. Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding. Preferred Qualifications Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or an in house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes. Experience of Financial Services across Banking, Insurance or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS / PaaS tools. What We Offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Contact If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
Do you have a real passion for Data? Well good news! We might just have the exciting opportunity you're looking for here at ITG. With plenty going on across all of our offices, we are experiencing some great highs and impressive growth, so there's never been a better time to join us. What can you bring to the table? We need someone who has a real motivation for data and can work happily as part of a wider team to achieve goals. You'll have previous experience in Excel when coming into the role (this is a must!) and will be passionate about building a career based all around Data. About the team The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Responsibilities Liaising with third party agencies on data requests Setting up new data models Amending existing data models with new content Communicating with senior members of the team on data modelling issues Checking and amending data discrepancies Solving issues for clients and third-party agencies. Full training will be provided for successful candidates. Excellent working knowledge of Excel (which is used for the data modelling). Ability to work on a hybrid basis from our Fort Dunlop Head Office in Birmingham IT literate, ability to pick up new software intuitively. Excellent numeracy and literacy skills Ability to work under pressure and to tight deadlines. Ability to assess large sets of information, solve problems and provide feedback. Good attention to detail / high degree of accuracy. Logical approach and good analytical skills. Excellent communication skills, both verbal and written Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
21/06/2026
Full time
Do you have a real passion for Data? Well good news! We might just have the exciting opportunity you're looking for here at ITG. With plenty going on across all of our offices, we are experiencing some great highs and impressive growth, so there's never been a better time to join us. What can you bring to the table? We need someone who has a real motivation for data and can work happily as part of a wider team to achieve goals. You'll have previous experience in Excel when coming into the role (this is a must!) and will be passionate about building a career based all around Data. About the team The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Responsibilities Liaising with third party agencies on data requests Setting up new data models Amending existing data models with new content Communicating with senior members of the team on data modelling issues Checking and amending data discrepancies Solving issues for clients and third-party agencies. Full training will be provided for successful candidates. Excellent working knowledge of Excel (which is used for the data modelling). Ability to work on a hybrid basis from our Fort Dunlop Head Office in Birmingham IT literate, ability to pick up new software intuitively. Excellent numeracy and literacy skills Ability to work under pressure and to tight deadlines. Ability to assess large sets of information, solve problems and provide feedback. Good attention to detail / high degree of accuracy. Logical approach and good analytical skills. Excellent communication skills, both verbal and written Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Salary: £? - ? per year Requirements Previous experience as an IT Administrator, Technology Administrator, Operations Administrator, or a similar role Experience supporting an IT, Technology, or Digital function Strong organisational and administrative skills Excellent communication skills with the ability to work with internal stakeholders and external suppliers Strong Microsoft Office 365 skills, including Excel, Word, Teams, and SharePoint Experience using Dynamics 365 or similar business systems High attention to detail and ability to manage multiple priorities Experience within a regulated environment is desirable Knowledge of supplier management, contract administration, or procurement processes is desirable Exposure to IT operations, technology support, or transformation programmes is desirable Responsibilities Raise and manage purchase orders for IT equipment, software, and services Process goods received notifications Reconcile supplier invoices against purchase orders and deliveries Support budget tracking and supplier payment processes Manage supplier permits, access requests, and renewals Maintain supplier compliance documentation, including RAMS and insurance records Coordinate contractor access and visitor requests Liaise with internal teams and third-party vendors regarding approvals and compliance requirements Maintain records for technology suppliers and support contracts Track contract renewal dates, notice periods, and review milestones Support vendor onboarding and contract governance activities Produce reports and updates for management teams Provide administrative support to the wider Technology team Maintain accurate records, documentation, and asset information Coordinate meetings, workshops, and stakeholder communications Support technology projects and operational initiatives as required Technologies Excel Support Office 365 SharePoint More We are looking for an experienced IT Administrator to support our busy Technology & Transformation team within a highly regulated environment. This is a 6-12 month contract in London with a hybrid working arrangement of 2-3 days per week on-site. We offer the opportunity to work across procurement, supplier management, contract administration, compliance, and day to day IT operations in a professional and fast paced setting.
21/06/2026
Full time
Salary: £? - ? per year Requirements Previous experience as an IT Administrator, Technology Administrator, Operations Administrator, or a similar role Experience supporting an IT, Technology, or Digital function Strong organisational and administrative skills Excellent communication skills with the ability to work with internal stakeholders and external suppliers Strong Microsoft Office 365 skills, including Excel, Word, Teams, and SharePoint Experience using Dynamics 365 or similar business systems High attention to detail and ability to manage multiple priorities Experience within a regulated environment is desirable Knowledge of supplier management, contract administration, or procurement processes is desirable Exposure to IT operations, technology support, or transformation programmes is desirable Responsibilities Raise and manage purchase orders for IT equipment, software, and services Process goods received notifications Reconcile supplier invoices against purchase orders and deliveries Support budget tracking and supplier payment processes Manage supplier permits, access requests, and renewals Maintain supplier compliance documentation, including RAMS and insurance records Coordinate contractor access and visitor requests Liaise with internal teams and third-party vendors regarding approvals and compliance requirements Maintain records for technology suppliers and support contracts Track contract renewal dates, notice periods, and review milestones Support vendor onboarding and contract governance activities Produce reports and updates for management teams Provide administrative support to the wider Technology team Maintain accurate records, documentation, and asset information Coordinate meetings, workshops, and stakeholder communications Support technology projects and operational initiatives as required Technologies Excel Support Office 365 SharePoint More We are looking for an experienced IT Administrator to support our busy Technology & Transformation team within a highly regulated environment. This is a 6-12 month contract in London with a hybrid working arrangement of 2-3 days per week on-site. We offer the opportunity to work across procurement, supplier management, contract administration, compliance, and day to day IT operations in a professional and fast paced setting.
Job Title: ServiceNow Technical Architect Start Date: Immediate Mode of working: Hybrid / 2-3 days based on-site in Crawley Are you a ServiceNow Technical Architect with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions? If so, our client is currently seeking a ServiceNow Technical Architect to be responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. You will act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects. Your responsibilities Define and maintain a scalable, future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Establish and enforce platform governance, design standards, and release management processes. Ensure compliance with GDPR, cybersecurity policies, and audit requirements. Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities. Support Lighthouse implementations as scalable models for global rollouts. Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift. Lead design authority forums; mentor developers and administrators. Provide hypercare support, knowledge transfer, and user training during implementations. Essential skills/knowledge/experience Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes. Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions. Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale. Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards). Broader platform/solution architecture for all other ServiceNow outcomes Strong communication, stakeholder management, leadership, documentation, and team collaboration. Desirable skills/knowledge/experience (As applicable) Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
21/06/2026
Full time
Job Title: ServiceNow Technical Architect Start Date: Immediate Mode of working: Hybrid / 2-3 days based on-site in Crawley Are you a ServiceNow Technical Architect with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions? If so, our client is currently seeking a ServiceNow Technical Architect to be responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. You will act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects. Your responsibilities Define and maintain a scalable, future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Establish and enforce platform governance, design standards, and release management processes. Ensure compliance with GDPR, cybersecurity policies, and audit requirements. Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities. Support Lighthouse implementations as scalable models for global rollouts. Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift. Lead design authority forums; mentor developers and administrators. Provide hypercare support, knowledge transfer, and user training during implementations. Essential skills/knowledge/experience Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes. Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions. Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale. Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards). Broader platform/solution architecture for all other ServiceNow outcomes Strong communication, stakeholder management, leadership, documentation, and team collaboration. Desirable skills/knowledge/experience (As applicable) Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Central London- Hybrid role Salary- up to £95K base + bonus + benefits About the job Our client is a global company based in Central London, looking for a Salesforce Change Consultant to drive change management strategies for Salesforce projects and engage stakeholders effectively. Experience in change management and familiarity with Salesforce ecosystems preferred. Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, adjusting as needed. Identify potential resistance and proactively manage challenges through coaching, workshops, and stakeholder engagement. Support leadership with change advocacy, building buy-in across executive and end-user communities. Collaborate with Salesforce admins, developers, and business analysts to ensure change requirements are Embedded into delivery. Champion a continuous improvement culture, ensuring Salesforce solutions are Embedded and utilised effectively post-go live. Required Skills & Experience Proven experience in change management within large-scale technology or CRM programmes (Salesforce experience strongly preferred). Familiarity with the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, or other relevant clouds). Strong understanding of organisational change methodologies (eg, PROSCI, ADKAR, Kotter). Exceptional stakeholder management and influencing skills across senior leadership and business users. Excellent written and verbal communication, presentation, and facilitation skills. Experience in designing and rolling out training and enablement programmes. Strong problem-solving skills with the ability to work in fast-paced, agile environments. Preferred Qualifications Salesforce certifications (eg, Salesforce Associate, Administrator, or Business Analyst). Change management certification (eg, PROSCI, APMG, ACMP). Experience in digital transformation projects across multiple business units or regions.
19/06/2026
Full time
Central London- Hybrid role Salary- up to £95K base + bonus + benefits About the job Our client is a global company based in Central London, looking for a Salesforce Change Consultant to drive change management strategies for Salesforce projects and engage stakeholders effectively. Experience in change management and familiarity with Salesforce ecosystems preferred. Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, adjusting as needed. Identify potential resistance and proactively manage challenges through coaching, workshops, and stakeholder engagement. Support leadership with change advocacy, building buy-in across executive and end-user communities. Collaborate with Salesforce admins, developers, and business analysts to ensure change requirements are Embedded into delivery. Champion a continuous improvement culture, ensuring Salesforce solutions are Embedded and utilised effectively post-go live. Required Skills & Experience Proven experience in change management within large-scale technology or CRM programmes (Salesforce experience strongly preferred). Familiarity with the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, or other relevant clouds). Strong understanding of organisational change methodologies (eg, PROSCI, ADKAR, Kotter). Exceptional stakeholder management and influencing skills across senior leadership and business users. Excellent written and verbal communication, presentation, and facilitation skills. Experience in designing and rolling out training and enablement programmes. Strong problem-solving skills with the ability to work in fast-paced, agile environments. Preferred Qualifications Salesforce certifications (eg, Salesforce Associate, Administrator, or Business Analyst). Change management certification (eg, PROSCI, APMG, ACMP). Experience in digital transformation projects across multiple business units or regions.
Technical Support Manager - Aprolis UKPostulerremote type: Sur sitelocations: CORBYtime type: Temps partielposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 30 juin 2026 (Il reste 13 jour(s) pour postuler)job requisition id: JR1860As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Résumé de la Description de poste JOB PURPOSE: • To provide Technical Support to Impact Depots and the Dealer Network across all Brands • The management of the CAT lift trucks and HC warranty systems within the distributorship. • Primary Technical Liaison /Representative for Impact with the OEM's • Roadside Tech Champion/Trainer • To carry out audits to Field, Workshop and Resident based Engineers. • To ensure Impact's Safe Systems of Work (SSOW) are adhered to. • To support existing Training Team by delivering both Technical and Health & Safety Training to Impact Employees. • To provide Technical Support to the Warranty Administrator. Description de poste PERSON SPECIFICATION: Previous experience and ability to deliver and present training courses is highly desirable. Ability to communicate effectively at all levels Ability to remain Impartial Strong Leadership and Coaching skills Willingness to travel throughout the country and stay away from home as and when required. Excellent IT knowledge including use of Word, Excel and PowerPoint Excellent interpersonal skills at all levels Excellent organisational skills, methodical with attention to detail and accuracy Ability to work using own initiative and prioritise workload Works well under pressure whilst adhering to deadlines CORE ACTIVITIES : To provide Technical Support as and when required to Impact engineers and the Dealer Network. These may be either by Phone or email and will also involve visits to customer sites (including Dealers) when required. Prepare and deliver Technical and H&S related training courses including any supporting handouts/training material that may be required. Prepare and deliver Health & Safety 'Toolbox Talks' covering key H&S subjects. These will be carried out in advance of all Technical Training courses to ensure that Safe Systems of Work at the forefront of our employees. minds. To assist the Technical Team by preparing Technical Service Bulletins when necessary. To assist the Technical Team by preparing Health & Safety Bulletins when necessary. To maximise the cost effectiveness of all courses in terms of training course location and number of attendees. Liaise with other Manufacturer's/Suppliers to obtain Technical Training/information as required. To liaise with MCFE on Technical matters/issues. To liaise with HC on Technical matters / issues Work closely with internal HC team to identify, resolve and feedback any issues that may arise. To ensure that Training documentation/course evaluation information are promptly sent to the HR Dept. To assist with internal depot H&S/Quality audits. Carry out random audits on Impact's Safe Systems of Work to ensure employees remain compliant at all times. Take part in business development projects as required. To assist the Training Team by carrying out new engineer induction training modules. Produce detailed technical reports when carrying out any Technical support visits. To attend product training on both CAT and non-CAT machines then produce lesson plans to deliver Internally and Dealer network To provide technical support and training to Sales. The management of the CAT lift trucks and HC warranty systems within the distributorship.
19/06/2026
Full time
Technical Support Manager - Aprolis UKPostulerremote type: Sur sitelocations: CORBYtime type: Temps partielposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 30 juin 2026 (Il reste 13 jour(s) pour postuler)job requisition id: JR1860As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Résumé de la Description de poste JOB PURPOSE: • To provide Technical Support to Impact Depots and the Dealer Network across all Brands • The management of the CAT lift trucks and HC warranty systems within the distributorship. • Primary Technical Liaison /Representative for Impact with the OEM's • Roadside Tech Champion/Trainer • To carry out audits to Field, Workshop and Resident based Engineers. • To ensure Impact's Safe Systems of Work (SSOW) are adhered to. • To support existing Training Team by delivering both Technical and Health & Safety Training to Impact Employees. • To provide Technical Support to the Warranty Administrator. Description de poste PERSON SPECIFICATION: Previous experience and ability to deliver and present training courses is highly desirable. Ability to communicate effectively at all levels Ability to remain Impartial Strong Leadership and Coaching skills Willingness to travel throughout the country and stay away from home as and when required. Excellent IT knowledge including use of Word, Excel and PowerPoint Excellent interpersonal skills at all levels Excellent organisational skills, methodical with attention to detail and accuracy Ability to work using own initiative and prioritise workload Works well under pressure whilst adhering to deadlines CORE ACTIVITIES : To provide Technical Support as and when required to Impact engineers and the Dealer Network. These may be either by Phone or email and will also involve visits to customer sites (including Dealers) when required. Prepare and deliver Technical and H&S related training courses including any supporting handouts/training material that may be required. Prepare and deliver Health & Safety 'Toolbox Talks' covering key H&S subjects. These will be carried out in advance of all Technical Training courses to ensure that Safe Systems of Work at the forefront of our employees. minds. To assist the Technical Team by preparing Technical Service Bulletins when necessary. To assist the Technical Team by preparing Health & Safety Bulletins when necessary. To maximise the cost effectiveness of all courses in terms of training course location and number of attendees. Liaise with other Manufacturer's/Suppliers to obtain Technical Training/information as required. To liaise with MCFE on Technical matters/issues. To liaise with HC on Technical matters / issues Work closely with internal HC team to identify, resolve and feedback any issues that may arise. To ensure that Training documentation/course evaluation information are promptly sent to the HR Dept. To assist with internal depot H&S/Quality audits. Carry out random audits on Impact's Safe Systems of Work to ensure employees remain compliant at all times. Take part in business development projects as required. To assist the Training Team by carrying out new engineer induction training modules. Produce detailed technical reports when carrying out any Technical support visits. To attend product training on both CAT and non-CAT machines then produce lesson plans to deliver Internally and Dealer network To provide technical support and training to Sales. The management of the CAT lift trucks and HC warranty systems within the distributorship.
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
19/06/2026
Full time
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
Solus Accident Repair Centres Company
Stansted, Essex
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security team to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python.l Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
18/06/2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security team to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python.l Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
18/06/2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
18/06/2026
Full time
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
Technical Manager - ServiceNow - (Financial Services) Location: London Date: 20 Mar 2026 At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We believe that culture is a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform AI, Agents, CMDB / CSDM, IT, HR, Moveworks, CRM, Risk and Security or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities. Be empowered to lead a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform. Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes Develop and contribute technically and functionally to solutions and sales Lead and support the development team within our customers to allow them to reach potential and ensure they delivery outstanding outcomes and quality experiences Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way Providing and setting the assurance standards throughout the development lifecycle Meet and mange deadlines individually, as part of and / or as the leader of a team Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams Coach and develop others, acting as a positive role model for our people and clients Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration A good communicator with the confidence to engage at different levels As a leader you'll be able to build great relationships and create impact with first and last impressions You'll understand there are always 'naysayers' and be resilient in the face of challenges - collaborating, seeking support, persuading, and influencing, as well as taking on board genuine concerns Self-starting, able to work independently and as part of a team Able to adapt and vary approaches, to suit client requirements and cultural considerations Our clients are UK and Globally based, so you'll need to be flexible to travel as and when the work requires To qualify for the role, you must have Previous experience of ServiceNow ServiceNow CMDB / CSDM knowledge A proven track record of implementing ServiceNow, delivering to deadline and milestones ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules Demonstrable evidence of delivering real and sustainable ServiceNow solutions Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding Ideally, you'll also have Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes Experience of Financial Services across Banking, Insurance or Wealth Asset Management Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
18/06/2026
Full time
Technical Manager - ServiceNow - (Financial Services) Location: London Date: 20 Mar 2026 At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We believe that culture is a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform AI, Agents, CMDB / CSDM, IT, HR, Moveworks, CRM, Risk and Security or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities. Be empowered to lead a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform. Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes Develop and contribute technically and functionally to solutions and sales Lead and support the development team within our customers to allow them to reach potential and ensure they delivery outstanding outcomes and quality experiences Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way Providing and setting the assurance standards throughout the development lifecycle Meet and mange deadlines individually, as part of and / or as the leader of a team Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams Coach and develop others, acting as a positive role model for our people and clients Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration A good communicator with the confidence to engage at different levels As a leader you'll be able to build great relationships and create impact with first and last impressions You'll understand there are always 'naysayers' and be resilient in the face of challenges - collaborating, seeking support, persuading, and influencing, as well as taking on board genuine concerns Self-starting, able to work independently and as part of a team Able to adapt and vary approaches, to suit client requirements and cultural considerations Our clients are UK and Globally based, so you'll need to be flexible to travel as and when the work requires To qualify for the role, you must have Previous experience of ServiceNow ServiceNow CMDB / CSDM knowledge A proven track record of implementing ServiceNow, delivering to deadline and milestones ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules Demonstrable evidence of delivering real and sustainable ServiceNow solutions Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding Ideally, you'll also have Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes Experience of Financial Services across Banking, Insurance or Wealth Asset Management Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Technical Manager - ServiceNow - (Financial Services) Location: London - Other locations: Primary Location Only Salary: Competitive Join a collaborative, inclusive, growing team that supports our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. In this energising role you will configure and lead projects, update ServiceNow solutions, and guide stakeholders toward business results. Responsibilities Lead a range of projects/initiatives to deliver value and successful outcomes via the ServiceNow platform. Facilitate workshops and 1 to 1 sessions to understand client challenges and demonstrate solutions. Develop and contribute technically and functionally to solutions and sales. Lead and support the development team within our customers to reach potential and deliver outstanding outcomes and quality experiences. Set up and lead ways of working to ensure development execution is delivered in a fun, inclusive, positive, and energetic way. Provide and set assurance standards throughout the development lifecycle. Meet and manage deadlines individually, as part of and/or as the leader of a team. Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders. Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams. Coach and develop others, acting as a positive role model for our people and clients. Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration. A good communicator with the confidence to engage at different levels. Ability to build great relationships and create impact with first and last impressions. Resilience in the face of challenges, collaborating, seeking support, persuading, influencing, and taking on board genuine concerns. Self-starting, able to work independently and as part of a team. Able to adapt and vary approaches to suit client requirements and cultural considerations. Flexibility to travel UK and globally as required by the work. Qualifications Previous technical and architectural experience of ServiceNow. Knowledge of ServiceNow CMDB/CSDM. Proven track record of implementing ServiceNow, delivering to deadlines and milestones. ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules. Demonstrable evidence of delivering real and sustainable ServiceNow solutions. Some experience of people management and ability to manage different types/groups of stakeholders. Ideally Relevant professional experience, such as previous work with a Big 4, global management consultancy, niche consultancy, or an in house role gaining exposure to ServiceNow projects and broader Digital Transformation programmes. Experience of Financial Services across Banking, Insurance or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS/PaaS tools. What we look for We're interested in people with integrity who can collaborate with people from diverse backgrounds and possess a growth mindset. What we offer Competitive remuneration package rewarded for individual and team performance, supported by a comprehensive Total Rewards package. Continuous learning opportunities to develop mindset and skills. Success as defined by you: tools and flexibility to make a meaningful impact in your own way. Transformative leadership: insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: you'll be embraced for who you are and empowered to use your voice.
16/06/2026
Full time
Technical Manager - ServiceNow - (Financial Services) Location: London - Other locations: Primary Location Only Salary: Competitive Join a collaborative, inclusive, growing team that supports our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. In this energising role you will configure and lead projects, update ServiceNow solutions, and guide stakeholders toward business results. Responsibilities Lead a range of projects/initiatives to deliver value and successful outcomes via the ServiceNow platform. Facilitate workshops and 1 to 1 sessions to understand client challenges and demonstrate solutions. Develop and contribute technically and functionally to solutions and sales. Lead and support the development team within our customers to reach potential and deliver outstanding outcomes and quality experiences. Set up and lead ways of working to ensure development execution is delivered in a fun, inclusive, positive, and energetic way. Provide and set assurance standards throughout the development lifecycle. Meet and manage deadlines individually, as part of and/or as the leader of a team. Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders. Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams. Coach and develop others, acting as a positive role model for our people and clients. Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration. A good communicator with the confidence to engage at different levels. Ability to build great relationships and create impact with first and last impressions. Resilience in the face of challenges, collaborating, seeking support, persuading, influencing, and taking on board genuine concerns. Self-starting, able to work independently and as part of a team. Able to adapt and vary approaches to suit client requirements and cultural considerations. Flexibility to travel UK and globally as required by the work. Qualifications Previous technical and architectural experience of ServiceNow. Knowledge of ServiceNow CMDB/CSDM. Proven track record of implementing ServiceNow, delivering to deadlines and milestones. ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules. Demonstrable evidence of delivering real and sustainable ServiceNow solutions. Some experience of people management and ability to manage different types/groups of stakeholders. Ideally Relevant professional experience, such as previous work with a Big 4, global management consultancy, niche consultancy, or an in house role gaining exposure to ServiceNow projects and broader Digital Transformation programmes. Experience of Financial Services across Banking, Insurance or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS/PaaS tools. What we look for We're interested in people with integrity who can collaborate with people from diverse backgrounds and possess a growth mindset. What we offer Competitive remuneration package rewarded for individual and team performance, supported by a comprehensive Total Rewards package. Continuous learning opportunities to develop mindset and skills. Success as defined by you: tools and flexibility to make a meaningful impact in your own way. Transformative leadership: insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: you'll be embraced for who you are and empowered to use your voice.
Epsom and St Helier University Hospitals
Epsom, Surrey
Site: Surrey Downs Health & Care Town Epsom Salary £29,812 - £32,715 Pro Rata per Annum Inc Fringe HCAS Salary period Yearly Closing 25/06/:59 Job overview Surrey Downs Health & Care An exciting opportunity has arisen for a proactive and customer focused Recruitment and HR Systems Administrator to join the People and OD Team at Surrey Downs Health & Care. In this varied and rewarding role, you will provide a high quality recruitment and HR systems service, supporting the end to end recruitment process, pre employment checks, onboarding, visa and right to work requirements, and employee lifecycle administration across a wide range of staff groups. Working closely with managers, applicants, and colleagues, you will deliver expert advice and exceptional customer service while ensuring compliance with NHS policies, employment legislation, and recruitment best practice. You will also play a key role in maintaining accurate employee records on ESR, processing contractual changes, supporting payroll related activities, producing management information, and contributing to the achievement of recruitment performance targets. This is an excellent opportunity for an organised and motivated administrator to develop their HR and recruitment expertise within an innovative integrated care partnership committed to delivering high quality, person centred services across Surrey Downs. Main duties of the job Provide a high quality comprehensive recruitment service, ensuring the timely appointment to vacancies across all staff groups within Surrey Downs Health & Care which is consistent with Trust policy, legislative requirements and best practice. Ensure delivery of recruitment team's key performance indicators (KPIs) relating to recruitment timelines of service level agreement. Report team performance or procedural issues to Senior HR & OD Advisor to help deliver a high level of internal and external customer service. Deliver exceptional customer service to applicants, employees and managers within the Trust. The post holder will usually be the initial point of contact with members of the general public interested in working for the organisation. Provide support and guidance to all managers on recruitment and onboarding related activities, transactional issues and concerns. Gain understanding of local recruitment policy standards and be proactive in ensuring they can deliver a service that meets the agreed standards and targets. Manage own workload, demonstrating efficient organisation and initiative. Working for our organisation Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes: The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area Epsom and St Helier's University Hospitals NHS Trust Surrey County Council Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. Detailed job description and main responsibilities Recruitment Responsible for monitoring authorisation process, ensuring all vacancies have been authorised by appropriate senior management. Responsible for ensuring all pre employment checks for successful candidates are undertaken and meet the standard for the Trust in line with NHS Employers Checks Standards and audit requirements: Verification of identity Right to work in the UK Professional registration Qualifications References Criminal records check Occupational health Send offer letters, contracts of employment and create employee files. Ensure the Recruitment system (Trac Jobs) is updated and maintained on a daily basis. Ensure that honorary contracts are issued and compliant as within Trust policy. Keep recruiting managers & applicants updated on the progress of their recruitment. Deal with all customers in a polite accurate, efficient and sympathetic manner, referring where necessary. Undertake specific tasks or projects to agreed quality standards and timeframes, e.g. collation of data for report purposes. Participate in recruitment campaigns, open days and job fairs as appropriate and provide assessment and selection centre support as required. Contribute and share ideas that enhance the current level of service provision and propose changes to working practices as necessary. Produce all required recruitment paperwork to a high standard, ensuring a high level of accuracy and professional standard. Actively participate in team briefings, meetings and associated workshop/training events, ensuring action points are reflected upon and implemented as necessary to continually improve service delivery. Support the HR Administrator, HR Systems Specialist and the wider HR Team as and when required - such as fluctuations in capacity & annual leave. Advertising process Checking adverts, job descriptions, person specification - sense check, correct content, formatting and potential discrimination ensuring correct language used. Posting adverts in appropriate locations - NHS Jobs & arranging 3rd party external adverts as and when required. ESR Run, interpret and pull through IAT on ESR System. Obtain information on current employees from ESR System. Make real time changes to staff ESR records - mindful of implications on pay, processing changes as per trust policy and procedures and in line with national NHS terms and conditions. Healthroster Demonstrate understanding of HR systems and processes in order to support the seamless interface between ESR and Healthroster, maintaining data integrity. Ensure workforce information held in the rostering system is an accurate reflection of the Trust's ESR system. Ensure all new joiners & internal change information is completed within set payroll deadlines each month, ensuring timely action to prevent under/over payments to staff. Person specification Qualifications Educated to GCSE level or equivalent. Allocate Accreditation. Experience Experience of working in a customer focused environment, demonstrating a commitment to providing customer service to a high standard. Previous administration experience in a busy office environment. Experience of using IT applications such as Microsoft. Experience of using payroll systems. Experience of working with confidential, sensitive data. Some practical knowledge of HR systems and HR processes. Experience of using recruitment systems and electronic payroll system e.g. ESR, NHS Jobs, Trac or similar. Experience of using electronic rostering systems. Skills Ability to act on own initiative and independently within policies and procedures, referring to a manager as required. Ability to advise on HR systems issues. Good interpersonal skills with customer care awareness and high level communication skills. Ability to work to challenging deadlines and prioritise work accordingly. Advanced Microsoft Office. Knowledge of ESR and Allocate systems. Closing date: The vacancy is open until 25/06/:59. We reserve the right to close the vacancy early once sufficient applications have been received. DBS: If the post involves access to children or vulnerable adults, an Enhanced Disclosure and Barring Service check will be required. All employees have a safeguarding duty for children and vulnerable adults.
16/06/2026
Full time
Site: Surrey Downs Health & Care Town Epsom Salary £29,812 - £32,715 Pro Rata per Annum Inc Fringe HCAS Salary period Yearly Closing 25/06/:59 Job overview Surrey Downs Health & Care An exciting opportunity has arisen for a proactive and customer focused Recruitment and HR Systems Administrator to join the People and OD Team at Surrey Downs Health & Care. In this varied and rewarding role, you will provide a high quality recruitment and HR systems service, supporting the end to end recruitment process, pre employment checks, onboarding, visa and right to work requirements, and employee lifecycle administration across a wide range of staff groups. Working closely with managers, applicants, and colleagues, you will deliver expert advice and exceptional customer service while ensuring compliance with NHS policies, employment legislation, and recruitment best practice. You will also play a key role in maintaining accurate employee records on ESR, processing contractual changes, supporting payroll related activities, producing management information, and contributing to the achievement of recruitment performance targets. This is an excellent opportunity for an organised and motivated administrator to develop their HR and recruitment expertise within an innovative integrated care partnership committed to delivering high quality, person centred services across Surrey Downs. Main duties of the job Provide a high quality comprehensive recruitment service, ensuring the timely appointment to vacancies across all staff groups within Surrey Downs Health & Care which is consistent with Trust policy, legislative requirements and best practice. Ensure delivery of recruitment team's key performance indicators (KPIs) relating to recruitment timelines of service level agreement. Report team performance or procedural issues to Senior HR & OD Advisor to help deliver a high level of internal and external customer service. Deliver exceptional customer service to applicants, employees and managers within the Trust. The post holder will usually be the initial point of contact with members of the general public interested in working for the organisation. Provide support and guidance to all managers on recruitment and onboarding related activities, transactional issues and concerns. Gain understanding of local recruitment policy standards and be proactive in ensuring they can deliver a service that meets the agreed standards and targets. Manage own workload, demonstrating efficient organisation and initiative. Working for our organisation Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes: The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area Epsom and St Helier's University Hospitals NHS Trust Surrey County Council Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. Detailed job description and main responsibilities Recruitment Responsible for monitoring authorisation process, ensuring all vacancies have been authorised by appropriate senior management. Responsible for ensuring all pre employment checks for successful candidates are undertaken and meet the standard for the Trust in line with NHS Employers Checks Standards and audit requirements: Verification of identity Right to work in the UK Professional registration Qualifications References Criminal records check Occupational health Send offer letters, contracts of employment and create employee files. Ensure the Recruitment system (Trac Jobs) is updated and maintained on a daily basis. Ensure that honorary contracts are issued and compliant as within Trust policy. Keep recruiting managers & applicants updated on the progress of their recruitment. Deal with all customers in a polite accurate, efficient and sympathetic manner, referring where necessary. Undertake specific tasks or projects to agreed quality standards and timeframes, e.g. collation of data for report purposes. Participate in recruitment campaigns, open days and job fairs as appropriate and provide assessment and selection centre support as required. Contribute and share ideas that enhance the current level of service provision and propose changes to working practices as necessary. Produce all required recruitment paperwork to a high standard, ensuring a high level of accuracy and professional standard. Actively participate in team briefings, meetings and associated workshop/training events, ensuring action points are reflected upon and implemented as necessary to continually improve service delivery. Support the HR Administrator, HR Systems Specialist and the wider HR Team as and when required - such as fluctuations in capacity & annual leave. Advertising process Checking adverts, job descriptions, person specification - sense check, correct content, formatting and potential discrimination ensuring correct language used. Posting adverts in appropriate locations - NHS Jobs & arranging 3rd party external adverts as and when required. ESR Run, interpret and pull through IAT on ESR System. Obtain information on current employees from ESR System. Make real time changes to staff ESR records - mindful of implications on pay, processing changes as per trust policy and procedures and in line with national NHS terms and conditions. Healthroster Demonstrate understanding of HR systems and processes in order to support the seamless interface between ESR and Healthroster, maintaining data integrity. Ensure workforce information held in the rostering system is an accurate reflection of the Trust's ESR system. Ensure all new joiners & internal change information is completed within set payroll deadlines each month, ensuring timely action to prevent under/over payments to staff. Person specification Qualifications Educated to GCSE level or equivalent. Allocate Accreditation. Experience Experience of working in a customer focused environment, demonstrating a commitment to providing customer service to a high standard. Previous administration experience in a busy office environment. Experience of using IT applications such as Microsoft. Experience of using payroll systems. Experience of working with confidential, sensitive data. Some practical knowledge of HR systems and HR processes. Experience of using recruitment systems and electronic payroll system e.g. ESR, NHS Jobs, Trac or similar. Experience of using electronic rostering systems. Skills Ability to act on own initiative and independently within policies and procedures, referring to a manager as required. Ability to advise on HR systems issues. Good interpersonal skills with customer care awareness and high level communication skills. Ability to work to challenging deadlines and prioritise work accordingly. Advanced Microsoft Office. Knowledge of ESR and Allocate systems. Closing date: The vacancy is open until 25/06/:59. We reserve the right to close the vacancy early once sufficient applications have been received. DBS: If the post involves access to children or vulnerable adults, an Enhanced Disclosure and Barring Service check will be required. All employees have a safeguarding duty for children and vulnerable adults.
IT Administrator Contract: 6-12 Month Contract Rate: (Apply online only) per day (Outside IR35) Location: London, Hybrid (2-3 days per week on-site) We are currently looking for an experienced IT Administrator to support a busy Technology & Transformation team within a highly regulated environment. This is a fantastic opportunity for an organised and proactive administrator who enjoys working across procurement, supplier management, contract administration, and compliance activities while supporting the day-to-day operations of an IT function. Key Responsibilities Procurement & Finance Raise and manage Purchase Orders (POs) for IT equipment, software, and services Process Goods Received Notifications (GRNs) Reconcile supplier invoices against POs and deliveries Support budget tracking and supplier payment processes Supplier & Compliance Administration Manage supplier permits, access requests, and renewals Maintain supplier compliance documentation, including RAMS and insurance records Coordinate contractor access and visitor requests Liaise with internal teams and third-party vendors regarding approvals and compliance requirements Contract Administration Maintain records for technology suppliers and support contracts Track contract renewal dates, notice periods, and review milestones Support vendor onboarding and contract governance activities Produce reports and updates for management teams General IT Administration Provide administrative support to the wider Technology team Maintain accurate records, documentation, and asset information Coordinate meetings, workshops, and stakeholder communications Support technology projects and operational initiatives as required Skills & Experience Previous experience as an IT Administrator, Technology Administrator, Operations Administrator, or similar role Experience supporting an IT, Technology, or Digital function Strong organisational and administrative skills Excellent communication skills with the ability to work with internal stakeholders and external suppliers Strong Microsoft Office 365 skills, including Excel, Word, Teams, and SharePoint Experience using Dynamics 365 or similar business systems High attention to detail and ability to manage multiple priorities Desirable Experience Experience within a regulated environment Knowledge of supplier management, contract administration, or procurement processes Exposure to IT operations, technology support, or transformation programmes
15/06/2026
Contractor
IT Administrator Contract: 6-12 Month Contract Rate: (Apply online only) per day (Outside IR35) Location: London, Hybrid (2-3 days per week on-site) We are currently looking for an experienced IT Administrator to support a busy Technology & Transformation team within a highly regulated environment. This is a fantastic opportunity for an organised and proactive administrator who enjoys working across procurement, supplier management, contract administration, and compliance activities while supporting the day-to-day operations of an IT function. Key Responsibilities Procurement & Finance Raise and manage Purchase Orders (POs) for IT equipment, software, and services Process Goods Received Notifications (GRNs) Reconcile supplier invoices against POs and deliveries Support budget tracking and supplier payment processes Supplier & Compliance Administration Manage supplier permits, access requests, and renewals Maintain supplier compliance documentation, including RAMS and insurance records Coordinate contractor access and visitor requests Liaise with internal teams and third-party vendors regarding approvals and compliance requirements Contract Administration Maintain records for technology suppliers and support contracts Track contract renewal dates, notice periods, and review milestones Support vendor onboarding and contract governance activities Produce reports and updates for management teams General IT Administration Provide administrative support to the wider Technology team Maintain accurate records, documentation, and asset information Coordinate meetings, workshops, and stakeholder communications Support technology projects and operational initiatives as required Skills & Experience Previous experience as an IT Administrator, Technology Administrator, Operations Administrator, or similar role Experience supporting an IT, Technology, or Digital function Strong organisational and administrative skills Excellent communication skills with the ability to work with internal stakeholders and external suppliers Strong Microsoft Office 365 skills, including Excel, Word, Teams, and SharePoint Experience using Dynamics 365 or similar business systems High attention to detail and ability to manage multiple priorities Desirable Experience Experience within a regulated environment Knowledge of supplier management, contract administration, or procurement processes Exposure to IT operations, technology support, or transformation programmes
Overview: Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the innovation of data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, often using cutting edge solutions. The candidate will report to our Platform Manager and work with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award winning IT system. This role is fundamental to our growth and success. As a Senior Azure Cloud Engineer you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign on (SSO). You will be passionate about technology and understand business systems and solutions. Responsibilities Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed, and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build, and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ 104 Microsoft Azure Developer Associate AZ 204 Microsoft Azure Network Engineer Associate AZ 700 Microsoft Azure Solutions Architect Expert AZ 305 Benefits Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
15/06/2026
Full time
Overview: Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the innovation of data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, often using cutting edge solutions. The candidate will report to our Platform Manager and work with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award winning IT system. This role is fundamental to our growth and success. As a Senior Azure Cloud Engineer you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign on (SSO). You will be passionate about technology and understand business systems and solutions. Responsibilities Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed, and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build, and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ 104 Microsoft Azure Developer Associate AZ 204 Microsoft Azure Network Engineer Associate AZ 700 Microsoft Azure Solutions Architect Expert AZ 305 Benefits Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
