Salesforce Software Engineer - Senior Associate LONDON, United Kingdom Job Information Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 06/10/2026, 01:50 PM Locations 1 Cabot Square, London, E14 4QJ, GB Job Schedule Full time Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: Salesforce scheduler, milestones, forecasting Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) A good understanding of CI/CD principles and automated testing Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
24/06/2026
Full time
Salesforce Software Engineer - Senior Associate LONDON, United Kingdom Job Information Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 06/10/2026, 01:50 PM Locations 1 Cabot Square, London, E14 4QJ, GB Job Schedule Full time Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: Salesforce scheduler, milestones, forecasting Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) A good understanding of CI/CD principles and automated testing Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Role The Senior Manager of Professional Services will be responsible for leading and managing a team of Implementation Consultants, ensuring the successful delivery of Fusion's software implementation and enhancement projects. This individualwill play a critical role in driving customer satisfaction, revenue growth, and operational excellence within Fusion's professional services organization. The successful candidate is a strategic thinker, strong leader, can scale the team to meet growing business needs, and possesses exceptional client relationship management skills. Key responsibilities of this role Lead and mentor a team of billable professional services resources, providing guidance, coaching, and support to ensure their individual and collective success Set clear objectives and performance expectations for the team, fostering a high-performing culture of accountability and continual learning Collaborate with team members to create development plans focused onskillset expansion in line with individual goals, product feature expansion, and forecasted pipeline Develop and maintain proactive cross-functional partnerships with Account Management, Product Management, Product Marketing, Customer Success, Engineering, and Support to ensure a holistic approach to delivering client projects thatmaximize customer value Continuously evaluate and improve professional services processes, methodologies, and tools to enhance efficiency and effectiveness Collaborate with management and leadership within Professional Services to drive strategic initiatives and foster ongoing improvement and growth within the teams Project Governance and Delivery Maintain a working knowledge of all Fusion-supported products and technologies Collaborate with Sales, Account Management, and Deal Architecture to understand client requirements and project scope Act as a project sponsor to provide oversight and governance, including tracking of key metrics for project health, budget, and risk Monitor project progress, identify and mitigate risks, and elevate issues as necessary to ensure successful project outcomes Serve as the primary point of escalation for a portfolio of projects for both internal and external resources Develop and maintain strong relationships with key project stakeholders, including clients, partners, and internal teams, to ensure alignment, project success, and client satisfaction Knowledge, Skills, and Abilities Minimum of 8 years in professional services as a project manager, program manager, or portfolio manager, with at least 4 years in a senior manager role Exceptional leadership and management skills with a track record of building and developing high-performing, customer-facing teams Solid executive presence with demonstrated experience presenting to C-suite or senior executive stakeholders Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with clients and internal stakeholders Strong bias to action Strategic thinker with the ability to drive professional serviceinitiatives and achieve business goals Analytical mindset with the ability to leverage data and metrics to identify trends, insights, and improvement opportunities Ability to work well independently and in a team environment Strong project management skills, with a proven track record of successfully delivering multiple simultaneous, complex projects, preferably in a SaaS environment Positive, client centric attitude Experience managing escalations with well-developed problem-solving skills and ability to drive execution of potential solutions Strong functional and technical understanding of Cloud Computing concepts and SaaS platforms, with experience in the Salesforce ecosystem preferred Demonstrated ability to manage distributed teams of people Ability to make sound decisions based on customer needs and product knowledge Willingness to travel up to 25% Qualifications (Education and Certifications) Bachelor's degree in business, technical discipline or equivalent; advanced degree preferred certifications preferred PMI or Six Sigma certification preferred BC/DR Industry certification (BCI, DRII, etc.) or equivalent preferred Milestones for the First Six Months In one month, you'll: Get to know and assess current individual contributor talent on your team Meet with leadership colleagues in these areas: Account Management, Professional Services, Support, Product, and Solution Engineering Familiarize yourself with Fusion's implementation methodology, processes, and tools Review ongoing projects, identify any immediate risks or issues that require attention, and collaborate with project team to determine remediation plan In three months, you'll: Develop a comprehensive understanding of Fusion's client base, their needs, and the competitive landscape Engage as the project sponsor for ongoing client projects, ensuring they are on track, within budget, and meeting client expectations Drive team engagement and execution against KPIs and goals Manage all client escalations to successful resolution Gain an understanding of the Fusion Framework, Customer Journey, and product strategy In six months, you'll: Review and assess the current professional services delivery process, identifying areas for improvement and efficiency gains Contribute to the overall strategic planning and direction of the professional services organization, working closely with senior leadership to drive revenue growth and operational excellence Attend at least one Fusion event (Regional User Group RUG , Community Exchange, etc.) You must have evidence of right to work in the UK to be hired for this role Fusion Risk Management is dedicated to diversity in the workplace, and we are committed to treating all our employees and job applicants equally. Fusion recruits based on merit, selecting the best person for each job based on relevant skills and experience. No employee or job applicant will receive less favorable treatment because of any protected characteristic.
24/06/2026
Full time
The Role The Senior Manager of Professional Services will be responsible for leading and managing a team of Implementation Consultants, ensuring the successful delivery of Fusion's software implementation and enhancement projects. This individualwill play a critical role in driving customer satisfaction, revenue growth, and operational excellence within Fusion's professional services organization. The successful candidate is a strategic thinker, strong leader, can scale the team to meet growing business needs, and possesses exceptional client relationship management skills. Key responsibilities of this role Lead and mentor a team of billable professional services resources, providing guidance, coaching, and support to ensure their individual and collective success Set clear objectives and performance expectations for the team, fostering a high-performing culture of accountability and continual learning Collaborate with team members to create development plans focused onskillset expansion in line with individual goals, product feature expansion, and forecasted pipeline Develop and maintain proactive cross-functional partnerships with Account Management, Product Management, Product Marketing, Customer Success, Engineering, and Support to ensure a holistic approach to delivering client projects thatmaximize customer value Continuously evaluate and improve professional services processes, methodologies, and tools to enhance efficiency and effectiveness Collaborate with management and leadership within Professional Services to drive strategic initiatives and foster ongoing improvement and growth within the teams Project Governance and Delivery Maintain a working knowledge of all Fusion-supported products and technologies Collaborate with Sales, Account Management, and Deal Architecture to understand client requirements and project scope Act as a project sponsor to provide oversight and governance, including tracking of key metrics for project health, budget, and risk Monitor project progress, identify and mitigate risks, and elevate issues as necessary to ensure successful project outcomes Serve as the primary point of escalation for a portfolio of projects for both internal and external resources Develop and maintain strong relationships with key project stakeholders, including clients, partners, and internal teams, to ensure alignment, project success, and client satisfaction Knowledge, Skills, and Abilities Minimum of 8 years in professional services as a project manager, program manager, or portfolio manager, with at least 4 years in a senior manager role Exceptional leadership and management skills with a track record of building and developing high-performing, customer-facing teams Solid executive presence with demonstrated experience presenting to C-suite or senior executive stakeholders Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with clients and internal stakeholders Strong bias to action Strategic thinker with the ability to drive professional serviceinitiatives and achieve business goals Analytical mindset with the ability to leverage data and metrics to identify trends, insights, and improvement opportunities Ability to work well independently and in a team environment Strong project management skills, with a proven track record of successfully delivering multiple simultaneous, complex projects, preferably in a SaaS environment Positive, client centric attitude Experience managing escalations with well-developed problem-solving skills and ability to drive execution of potential solutions Strong functional and technical understanding of Cloud Computing concepts and SaaS platforms, with experience in the Salesforce ecosystem preferred Demonstrated ability to manage distributed teams of people Ability to make sound decisions based on customer needs and product knowledge Willingness to travel up to 25% Qualifications (Education and Certifications) Bachelor's degree in business, technical discipline or equivalent; advanced degree preferred certifications preferred PMI or Six Sigma certification preferred BC/DR Industry certification (BCI, DRII, etc.) or equivalent preferred Milestones for the First Six Months In one month, you'll: Get to know and assess current individual contributor talent on your team Meet with leadership colleagues in these areas: Account Management, Professional Services, Support, Product, and Solution Engineering Familiarize yourself with Fusion's implementation methodology, processes, and tools Review ongoing projects, identify any immediate risks or issues that require attention, and collaborate with project team to determine remediation plan In three months, you'll: Develop a comprehensive understanding of Fusion's client base, their needs, and the competitive landscape Engage as the project sponsor for ongoing client projects, ensuring they are on track, within budget, and meeting client expectations Drive team engagement and execution against KPIs and goals Manage all client escalations to successful resolution Gain an understanding of the Fusion Framework, Customer Journey, and product strategy In six months, you'll: Review and assess the current professional services delivery process, identifying areas for improvement and efficiency gains Contribute to the overall strategic planning and direction of the professional services organization, working closely with senior leadership to drive revenue growth and operational excellence Attend at least one Fusion event (Regional User Group RUG , Community Exchange, etc.) You must have evidence of right to work in the UK to be hired for this role Fusion Risk Management is dedicated to diversity in the workplace, and we are committed to treating all our employees and job applicants equally. Fusion recruits based on merit, selecting the best person for each job based on relevant skills and experience. No employee or job applicant will receive less favorable treatment because of any protected characteristic.
Enterprise Architect (Adtech) - Software - Hybrid/London Day rate: £650 - £800 (Inside IR35) Duration: 6 months • Start: ASAP What You'll Do Lead technical discovery, solution design, and digital architecture for top enterprise accounts. Build ROI driven business cases and support sales pipeline activities. Create digital engagement roadmaps and "Art of the Possible" experiences. Communicate complex concepts clearly to technical and non technical audiences. Support value realization and long term customer success. What You Bring Recent experience building enterprise level return on investment focused Business Cases for technology transformations. Hands on experience architecting and/or delivering native, Flutter or React Native mobile applications. Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions. Required Experience and Skills Experience as an Architect, Principal Consultant, or marketing/technology leader in enterprise environments. Strong understanding of the digital marketing ecosystem (Adtech, automation, personalization, content, CRM, analytics). Hands on expertise with enterprise platforms (Salesforce, Oracle, Microsoft, Adobe, etc), REST APIs, cloud storage, Structured/Unstructured data and security. Ability to design future state architectures and diagnose technical challenges. Strong communication skills and proficiency with PowerPoint and Lucidchart/Visio. Certifications in major marketing/experience platforms are a plus. TOGAF preferred; degree in CS, Digital Marketing, MBA, or equivalent experience. Rates Rates depend on experience and client requirements.
23/06/2026
Full time
Enterprise Architect (Adtech) - Software - Hybrid/London Day rate: £650 - £800 (Inside IR35) Duration: 6 months • Start: ASAP What You'll Do Lead technical discovery, solution design, and digital architecture for top enterprise accounts. Build ROI driven business cases and support sales pipeline activities. Create digital engagement roadmaps and "Art of the Possible" experiences. Communicate complex concepts clearly to technical and non technical audiences. Support value realization and long term customer success. What You Bring Recent experience building enterprise level return on investment focused Business Cases for technology transformations. Hands on experience architecting and/or delivering native, Flutter or React Native mobile applications. Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions. Required Experience and Skills Experience as an Architect, Principal Consultant, or marketing/technology leader in enterprise environments. Strong understanding of the digital marketing ecosystem (Adtech, automation, personalization, content, CRM, analytics). Hands on expertise with enterprise platforms (Salesforce, Oracle, Microsoft, Adobe, etc), REST APIs, cloud storage, Structured/Unstructured data and security. Ability to design future state architectures and diagnose technical challenges. Strong communication skills and proficiency with PowerPoint and Lucidchart/Visio. Certifications in major marketing/experience platforms are a plus. TOGAF preferred; degree in CS, Digital Marketing, MBA, or equivalent experience. Rates Rates depend on experience and client requirements.
Job Purpose As a Salesforce Client Partner, you will serve as a high-level trusted advisor and commercial driver, orchestrating complex Salesforce delivery streams to ensure the long-term success of our global clients. You are responsible for the holistic health and revenue growth of your Salesforce portfolio, balancing rigorous program management with strategic relationship building. By leading cross-functional teams and identifying untapped opportunities within the Salesforce ecosystem (Sales, Service, Marketing, Commerce, and Data Cloud), you will ensure clients maximize their platform ROI while meeting portfolio profitability and expansion targets. Key Responsibilities Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue. Oversee the delivery of complex Salesforce implementations-budget, scope, and schedule-ensuring that technical excellence serves as the foundation for account expansion. Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and "big picture" digital transformation stores for C-suite stakeholders. Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client "pain points" that signal new business opportunities. Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work. Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery. Act as the "voice of the client" internally while maintaining a firm grasp on Astound's commercial interests to ensure win win outcomes. Qualifications and Skills 7+ years of experience in project management or account relationship management, with at least 2+ year focused on Salesforce-centric digital transformations. Proven track record of growing Salesforce accounts through consultative selling and strategic account planning. Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce. Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics. What we offer in return Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
22/06/2026
Full time
Job Purpose As a Salesforce Client Partner, you will serve as a high-level trusted advisor and commercial driver, orchestrating complex Salesforce delivery streams to ensure the long-term success of our global clients. You are responsible for the holistic health and revenue growth of your Salesforce portfolio, balancing rigorous program management with strategic relationship building. By leading cross-functional teams and identifying untapped opportunities within the Salesforce ecosystem (Sales, Service, Marketing, Commerce, and Data Cloud), you will ensure clients maximize their platform ROI while meeting portfolio profitability and expansion targets. Key Responsibilities Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue. Oversee the delivery of complex Salesforce implementations-budget, scope, and schedule-ensuring that technical excellence serves as the foundation for account expansion. Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and "big picture" digital transformation stores for C-suite stakeholders. Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client "pain points" that signal new business opportunities. Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work. Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery. Act as the "voice of the client" internally while maintaining a firm grasp on Astound's commercial interests to ensure win win outcomes. Qualifications and Skills 7+ years of experience in project management or account relationship management, with at least 2+ year focused on Salesforce-centric digital transformations. Proven track record of growing Salesforce accounts through consultative selling and strategic account planning. Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce. Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics. What we offer in return Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. The Chief of Staff (CoS) is the principal strategic partner to the Chief Commercial Officer (CCO). In this high-impact role, you will oversee progress and execution of the commercial roadmap, in partnership with the product organization manage the overall strategic direction, in partnership with internal communications ensure all of the commercial and product team understand the direction we are heading in, ensure optimal benefits are derived from the commercial ops team, manage the governance of the leadership team, and safeguard the CCO's time by resolving complex organizational issues before they require executive intervention. As a force multiplier, you will bridge the gap between high-level strategy development and daily operational execution, ensuring that our $500M business unit moves with focus, pace, and strategic clarity. The Airline Technology Context: We operate in a complex, mission critical ecosystem where the global travel industry is undergoing a generational shift. Our business focuses on providing the technology backbone for airlines-transitioning from legacy Global Distribution Systems (GDS) and commodity-based selling to modern retailing. This involves the implementation of sophisticated Offer and Order management systems (SaaS) and the Sabre Mosaic platform. The CoS must understand this landscape to ensure that our commercial strategies align with the rapid evolution of airline distribution and customer centricity. Additionally, armed with this clarity it must be able to lead and coordinate strategic projects from inception to implementation, ensuring we build out the capabilities needed for success now and in the future. Key Responsibilities Strategic Execution & Alignment Strategic Roadmap Stewardship: Manage the long term execution of the Go To Market (GTM) strategy, ensuring that corporate objectives are successfully cascaded into departmental workstreams. "Big Rocks" program Lead: Serve as the primary PMO for critical CCO mandated initiatives, specifically overseeing the re engineering of the Deal Approval process, the Commercial Incentive Plan (SIP) simplification, and Product Prioritization frameworks. Corporate Objective Cascade: Ensure that long term goals remain the priority amidst shifting market conditions, maintaining a clear line of sight between local sales activity and global strategy. Operational Governance: Identify bottlenecks in internal communication or decision making and implement systems to fix them, fostering a culture of focus and pace. Product, commercial operations and communication alignment: Ensure all parts supporting the commercial execution with our customers drive in the same direction with minimal internal administrative complexity. Sales Operations & Commercial Analytics Sales Pipeline Leadership: Partner with the commercial operations team to ensure a simple and effective global sales pipeline reporting process, ensuring data integrity across all regions to provide a single source of truth for our revenue targets. Commercial Performance Governance: Partner with the commercial operations team to drive accountability across the leadership team by ensuring alignment with budget, sales targets, and revenue goals. KPI & OKR Management: Partner with the commercial operations team and leadership to define, communicate, and track progress against Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). Advanced Analytics: Partner with the commercial operations team to utilize CRM architectures and data visualization platforms to drive organizational strategy, providing insights into win/loss ratios, market share, and sales velocity. Intelligence Synthesis: Manage the "End of Week" reporting flow, synthesizing regional updates into high level briefings for the CCO to ensure the Executive Leadership Team (ELT) remains informed of critical deals and market intelligence. Communication & Liaison Delegated Authority: Serve as the CCO's formal proxy in internal and external forums, possessing the authority to represent the CCO's position, make binding operational decisions, and provide direction to senior leadership. Meeting Management: Design agendas and facilitate meetings to ensure they are productive, action oriented, and focused on strategic debate rather than mere reporting. Board & Executive Communications: Oversee the development of all executive level materials, including presentations and enterprise wide communications, ensuring they reflect the CCO's strategic intent. Cross Functional Mediation: Act as a neutral arbiter to align competing interests between Sales, Product, Marketing, and Finance, ensuring that enterprise level commercial objectives take precedence over departmental silos. Required Skills and Qualifications Experience: A minimum of 10-15 years of professional experience in Corporate Strategy, Business Operations, or Management Consulting. A proven track record in a high level Chief of Staff or COO capacity is essential. Educational Credentials: Bachelor's degree in business or finance required; MBA or equivalent advanced degree is strongly preferred. Commercial Expertise: Sophisticated understanding of global commercial dynamics, including GTM modeling and customer lifecycle management within the airline technology or SaaS sectors. Analytical Mastery: Advanced capability in utilizing data visualization platforms and CRM architectures (e.g., Salesforce) to drive organizational strategy and sales discipline. Executive Presence: Exceptional emotional intelligence and the ability to influence C Suite and VP level stakeholders through diplomatic authority and expert knowledge. Benefits Highly competitive compensation package. Comprehensive medical, dental and wellness program. 25 vacation days annually plus an extra week of vacation from December 27 to 31 every year as year end break globally. Formal and informal reward, recognition and acknowledgement programs. Lots of fun in a globally set team with a global onboarding program. Local events and celebrations. 4 volunteering days annually, to use with your charity of choice. High end IT equipment to support you from day one. Ample employee development events, including learning platforms and tools. Diversity and Inclusion programs worldwide. Reasonable Accommodation: Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact . Determinations on requests for reasonable accommodation will be made on a case by case basis. Equal Employment Opportunity: Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW.
22/06/2026
Full time
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. The Chief of Staff (CoS) is the principal strategic partner to the Chief Commercial Officer (CCO). In this high-impact role, you will oversee progress and execution of the commercial roadmap, in partnership with the product organization manage the overall strategic direction, in partnership with internal communications ensure all of the commercial and product team understand the direction we are heading in, ensure optimal benefits are derived from the commercial ops team, manage the governance of the leadership team, and safeguard the CCO's time by resolving complex organizational issues before they require executive intervention. As a force multiplier, you will bridge the gap between high-level strategy development and daily operational execution, ensuring that our $500M business unit moves with focus, pace, and strategic clarity. The Airline Technology Context: We operate in a complex, mission critical ecosystem where the global travel industry is undergoing a generational shift. Our business focuses on providing the technology backbone for airlines-transitioning from legacy Global Distribution Systems (GDS) and commodity-based selling to modern retailing. This involves the implementation of sophisticated Offer and Order management systems (SaaS) and the Sabre Mosaic platform. The CoS must understand this landscape to ensure that our commercial strategies align with the rapid evolution of airline distribution and customer centricity. Additionally, armed with this clarity it must be able to lead and coordinate strategic projects from inception to implementation, ensuring we build out the capabilities needed for success now and in the future. Key Responsibilities Strategic Execution & Alignment Strategic Roadmap Stewardship: Manage the long term execution of the Go To Market (GTM) strategy, ensuring that corporate objectives are successfully cascaded into departmental workstreams. "Big Rocks" program Lead: Serve as the primary PMO for critical CCO mandated initiatives, specifically overseeing the re engineering of the Deal Approval process, the Commercial Incentive Plan (SIP) simplification, and Product Prioritization frameworks. Corporate Objective Cascade: Ensure that long term goals remain the priority amidst shifting market conditions, maintaining a clear line of sight between local sales activity and global strategy. Operational Governance: Identify bottlenecks in internal communication or decision making and implement systems to fix them, fostering a culture of focus and pace. Product, commercial operations and communication alignment: Ensure all parts supporting the commercial execution with our customers drive in the same direction with minimal internal administrative complexity. Sales Operations & Commercial Analytics Sales Pipeline Leadership: Partner with the commercial operations team to ensure a simple and effective global sales pipeline reporting process, ensuring data integrity across all regions to provide a single source of truth for our revenue targets. Commercial Performance Governance: Partner with the commercial operations team to drive accountability across the leadership team by ensuring alignment with budget, sales targets, and revenue goals. KPI & OKR Management: Partner with the commercial operations team and leadership to define, communicate, and track progress against Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). Advanced Analytics: Partner with the commercial operations team to utilize CRM architectures and data visualization platforms to drive organizational strategy, providing insights into win/loss ratios, market share, and sales velocity. Intelligence Synthesis: Manage the "End of Week" reporting flow, synthesizing regional updates into high level briefings for the CCO to ensure the Executive Leadership Team (ELT) remains informed of critical deals and market intelligence. Communication & Liaison Delegated Authority: Serve as the CCO's formal proxy in internal and external forums, possessing the authority to represent the CCO's position, make binding operational decisions, and provide direction to senior leadership. Meeting Management: Design agendas and facilitate meetings to ensure they are productive, action oriented, and focused on strategic debate rather than mere reporting. Board & Executive Communications: Oversee the development of all executive level materials, including presentations and enterprise wide communications, ensuring they reflect the CCO's strategic intent. Cross Functional Mediation: Act as a neutral arbiter to align competing interests between Sales, Product, Marketing, and Finance, ensuring that enterprise level commercial objectives take precedence over departmental silos. Required Skills and Qualifications Experience: A minimum of 10-15 years of professional experience in Corporate Strategy, Business Operations, or Management Consulting. A proven track record in a high level Chief of Staff or COO capacity is essential. Educational Credentials: Bachelor's degree in business or finance required; MBA or equivalent advanced degree is strongly preferred. Commercial Expertise: Sophisticated understanding of global commercial dynamics, including GTM modeling and customer lifecycle management within the airline technology or SaaS sectors. Analytical Mastery: Advanced capability in utilizing data visualization platforms and CRM architectures (e.g., Salesforce) to drive organizational strategy and sales discipline. Executive Presence: Exceptional emotional intelligence and the ability to influence C Suite and VP level stakeholders through diplomatic authority and expert knowledge. Benefits Highly competitive compensation package. Comprehensive medical, dental and wellness program. 25 vacation days annually plus an extra week of vacation from December 27 to 31 every year as year end break globally. Formal and informal reward, recognition and acknowledgement programs. Lots of fun in a globally set team with a global onboarding program. Local events and celebrations. 4 volunteering days annually, to use with your charity of choice. High end IT equipment to support you from day one. Ample employee development events, including learning platforms and tools. Diversity and Inclusion programs worldwide. Reasonable Accommodation: Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact . Determinations on requests for reasonable accommodation will be made on a case by case basis. Equal Employment Opportunity: Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW.
Salary: £36,000 - 60,000 per year Requirements 8+ years of experience as a Salesforce Technical Architect Expertise across Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and Marketing Cloud Strong integration experience with REST/SOAP APIs, MuleSoft, and event-driven architectures Experience with enterprise-scale digital transformation programmes Deep understanding of security, identity management, GDPR, and governance Agile/Scrum delivery experience Salesforce Certified Application Architect or System Architect required CTA certification or progression towards CTA highly desirable Responsibilities Lead the design and governance of a large-scale digital transformation programme Define end-to-end Salesforce architecture across multiple clouds Lead complex integrations via APIs and middleware Establish data and security governance Conduct architecture reviews Drive technical quality across the platform Collaborate closely with solution architects, delivery leads, developers, and digital teams Deliver scalable, secure, and high-performing solutions Provide technical leadership and mentorship Technologies Architect Cloud Marketing MuleSoft REST SOAP Salesforce Security More We are offering an exciting opportunity to work on a greenfield Salesforce transformation within a complex digital ecosystem. The role is based in London on-site and is a 6-12 month contract. We are looking for an experienced Salesforce Technical Architect to join our team and help shape a large-scale digital transformation programme. Excellent rates are available. last updated 25 week of 2026
21/06/2026
Full time
Salary: £36,000 - 60,000 per year Requirements 8+ years of experience as a Salesforce Technical Architect Expertise across Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and Marketing Cloud Strong integration experience with REST/SOAP APIs, MuleSoft, and event-driven architectures Experience with enterprise-scale digital transformation programmes Deep understanding of security, identity management, GDPR, and governance Agile/Scrum delivery experience Salesforce Certified Application Architect or System Architect required CTA certification or progression towards CTA highly desirable Responsibilities Lead the design and governance of a large-scale digital transformation programme Define end-to-end Salesforce architecture across multiple clouds Lead complex integrations via APIs and middleware Establish data and security governance Conduct architecture reviews Drive technical quality across the platform Collaborate closely with solution architects, delivery leads, developers, and digital teams Deliver scalable, secure, and high-performing solutions Provide technical leadership and mentorship Technologies Architect Cloud Marketing MuleSoft REST SOAP Salesforce Security More We are offering an exciting opportunity to work on a greenfield Salesforce transformation within a complex digital ecosystem. The role is based in London on-site and is a 6-12 month contract. We are looking for an experienced Salesforce Technical Architect to join our team and help shape a large-scale digital transformation programme. Excellent rates are available. last updated 25 week of 2026
A bit about us We're Hyve - organiser of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. A bit about the role We are seeking an experienced CRM Solution Architect to define and deliver end-to-end CRM and MarTech solutions across Hyve. This is a strategically important role, requiring a blend of strong architecture expertise as well as hands on coding and platform configuration capability. You will design scalable, secure and integrated solutions spanning customer engagement platforms, marketing technology, integration services and enterprise data platforms, ensuring business needs are translated into robust technical designs that can be delivered and operated effectively. As part of your job, you'll: Architect end-to-end CRM and MarTech platforms across Dynamics 365, HubSpot and Salesforce, aligning solution design to business strategy, operating model and data objectives Produce solution architectures, integration patterns, data models and technical designs covering applications, workflows, APIs, eventing and downstream data platform integration Remain hands on with coding, scripting and platform configuration, including customisation, automation, plugins, connectors, workflows and low code/no code capabilities where appropriate Design and oversee integrations between CRM/MarTech platforms and enterprise systems including data platforms, customer data sources, finance, event, web and marketing tools Define solution standards for security, performance, scalability, data quality, resilience and supportability across the CRM estate Work closely with engineering teams, product owners, data teams, analysts and third party partners to ensure designs are implementable and delivered to a high standard Lead technical discovery, architecture reviews, platform assessments and design decisions for new initiatives, migrations, acquisitions and optimisation programmes Provide technical leadership and governance across solution delivery, including design assurance, documentation, estimation, risk identification and remediation planning Translate business requirements into logical and physical solution designs, balancing speed of delivery with long term maintainability and architectural integrity Coach teams on platform best practice and contribute to continuous improvement in CRM architecture, engineering standards and delivery approaches Here's what we're looking for from you Proven experience in a CRM Solution Architect, CRM Technical Architector senior platform engineering role Deep, hands on expertise in at least two of Microsoft Dynamics 365, HubSpot and Salesforce, including core data models, configuration, customisation and integration approaches Hands on software engineering, with practical experience of coding, scripting and solution development across CRM and integration platforms in a cloud native environment (ideally Azure). Experience of API led architecture, middleware, event driven integration, ETL/ELT patterns and integration with enterprise data platforms, ideally Azure Fabric & Snowflake. Experience designing solutions across CRM, MarTech and data ecosystems, including identity, consent, segmentation, campaign execution and customer data flows Excellent understanding of solution architecture methods, non functional requirements, security and data governance principles Ability to engage confidently with senior stakeholders while also working closely with developers and delivery teams on detailed technical implementation Strong analytical, problem solving and decision making skills with the ability to assess trade offs and make pragmatic architecture choices Experience working in agile product and project delivery environments with a clear understanding of software delivery lifecycle practices Strong communication and documentation skills, with the ability to clearly articulate architecture decisions,options and recommendations Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience Relevant platform or architecture certifications in Microsoft Dynamics 365, Salesforce, HubSpot, Azure or integration technologies are highly desirable TOGAF or equivalent architecture certification is beneficial but not essential Desirable Experience architecting customer, marketing or revenue platforms in enterprise scale environments Experience supporting mergers, acquisitions, platform consolidations or multi brand operating models Business change management, especially guiding sales and marketing teams to standardise processes and supporting teams with training. Knowledge of enterprise architecture, governance and service management frameworks Key Competencies Technical leadership Architecture and systems thinking Software development and platform configuration Integration and data mindset Communication and influence Pragmatism, adaptability and continuous improvement Ready to make some great experiences? Your Hyve adventure begins with one click Apply now!
21/06/2026
Full time
A bit about us We're Hyve - organiser of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. A bit about the role We are seeking an experienced CRM Solution Architect to define and deliver end-to-end CRM and MarTech solutions across Hyve. This is a strategically important role, requiring a blend of strong architecture expertise as well as hands on coding and platform configuration capability. You will design scalable, secure and integrated solutions spanning customer engagement platforms, marketing technology, integration services and enterprise data platforms, ensuring business needs are translated into robust technical designs that can be delivered and operated effectively. As part of your job, you'll: Architect end-to-end CRM and MarTech platforms across Dynamics 365, HubSpot and Salesforce, aligning solution design to business strategy, operating model and data objectives Produce solution architectures, integration patterns, data models and technical designs covering applications, workflows, APIs, eventing and downstream data platform integration Remain hands on with coding, scripting and platform configuration, including customisation, automation, plugins, connectors, workflows and low code/no code capabilities where appropriate Design and oversee integrations between CRM/MarTech platforms and enterprise systems including data platforms, customer data sources, finance, event, web and marketing tools Define solution standards for security, performance, scalability, data quality, resilience and supportability across the CRM estate Work closely with engineering teams, product owners, data teams, analysts and third party partners to ensure designs are implementable and delivered to a high standard Lead technical discovery, architecture reviews, platform assessments and design decisions for new initiatives, migrations, acquisitions and optimisation programmes Provide technical leadership and governance across solution delivery, including design assurance, documentation, estimation, risk identification and remediation planning Translate business requirements into logical and physical solution designs, balancing speed of delivery with long term maintainability and architectural integrity Coach teams on platform best practice and contribute to continuous improvement in CRM architecture, engineering standards and delivery approaches Here's what we're looking for from you Proven experience in a CRM Solution Architect, CRM Technical Architector senior platform engineering role Deep, hands on expertise in at least two of Microsoft Dynamics 365, HubSpot and Salesforce, including core data models, configuration, customisation and integration approaches Hands on software engineering, with practical experience of coding, scripting and solution development across CRM and integration platforms in a cloud native environment (ideally Azure). Experience of API led architecture, middleware, event driven integration, ETL/ELT patterns and integration with enterprise data platforms, ideally Azure Fabric & Snowflake. Experience designing solutions across CRM, MarTech and data ecosystems, including identity, consent, segmentation, campaign execution and customer data flows Excellent understanding of solution architecture methods, non functional requirements, security and data governance principles Ability to engage confidently with senior stakeholders while also working closely with developers and delivery teams on detailed technical implementation Strong analytical, problem solving and decision making skills with the ability to assess trade offs and make pragmatic architecture choices Experience working in agile product and project delivery environments with a clear understanding of software delivery lifecycle practices Strong communication and documentation skills, with the ability to clearly articulate architecture decisions,options and recommendations Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience Relevant platform or architecture certifications in Microsoft Dynamics 365, Salesforce, HubSpot, Azure or integration technologies are highly desirable TOGAF or equivalent architecture certification is beneficial but not essential Desirable Experience architecting customer, marketing or revenue platforms in enterprise scale environments Experience supporting mergers, acquisitions, platform consolidations or multi brand operating models Business change management, especially guiding sales and marketing teams to standardise processes and supporting teams with training. Knowledge of enterprise architecture, governance and service management frameworks Key Competencies Technical leadership Architecture and systems thinking Software development and platform configuration Integration and data mindset Communication and influence Pragmatism, adaptability and continuous improvement Ready to make some great experiences? Your Hyve adventure begins with one click Apply now!
Salary: £90,000 - 95,000 per year Requirements Proven experience developing and delivering solutions on the Salesforce platform. Strong hands on experience with Lightning Web Components (LWC), Salesforce Flows, SOQL/SOSL, and Salesforce security and sharing models. Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable: experience in Financial Services, Wealth Management, or other highly regulated industries. Desirable: OmniStudio experience including FlexCards, OmniScripts, and Integration Procedures. Desirable: knowledge of Salesforce Data Cloud (Data 360). Desirable: experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Desirable: previous experience supporting Salesforce platforms in a post implementation environment. Desirable: Salesforce Financial Services Cloud Accredited Professional certification. Responsibilities Design, develop, and enhance Salesforce solutions using declarative configuration and custom development. Build modern Salesforce applications using Lightning Web Components (LWC), Flows, and Apex technologies. Implement and support core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans, and compliant data sharing models. Develop integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborate closely with Product Owners, Business Analysts, Architects, and Developers to translate business requirements into robust technical solutions. Support deployment and release activities through Copado, ensuring quality, traceability, and CI/CD best practices. Troubleshoot production issues and contribute to platform stability, performance, and continuous improvement initiatives. Participate in Agile ceremonies including sprint planning, stand ups, reviews, and retrospectives. Ensure all solutions meet security, regulatory, and governance requirements. Contribute to technical documentation, knowledge sharing, and the ongoing development of Salesforce best practices. Technologies Apex CI/CD Cloud Support Lightning Web Components LWC Marketing REST SOAP Salesforce Security Web DevOps More We are hiring a Salesforce Financial Services Cloud Developer for a permanent role in London/Hybrid with a salary of up to £95,000 plus bonus and benefits. You will join a major Salesforce transformation programme to re-platform the entire client lifecycle onto Salesforce Financial Services Cloud. This is an opportunity to help build and evolve a strategic platform within a collaborative Agile product team, supporting the transition from consultancy led delivery to long term in house ownership. This role is open to UK Passport Holders/ILR only.
21/06/2026
Full time
Salary: £90,000 - 95,000 per year Requirements Proven experience developing and delivering solutions on the Salesforce platform. Strong hands on experience with Lightning Web Components (LWC), Salesforce Flows, SOQL/SOSL, and Salesforce security and sharing models. Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable: experience in Financial Services, Wealth Management, or other highly regulated industries. Desirable: OmniStudio experience including FlexCards, OmniScripts, and Integration Procedures. Desirable: knowledge of Salesforce Data Cloud (Data 360). Desirable: experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Desirable: previous experience supporting Salesforce platforms in a post implementation environment. Desirable: Salesforce Financial Services Cloud Accredited Professional certification. Responsibilities Design, develop, and enhance Salesforce solutions using declarative configuration and custom development. Build modern Salesforce applications using Lightning Web Components (LWC), Flows, and Apex technologies. Implement and support core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans, and compliant data sharing models. Develop integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborate closely with Product Owners, Business Analysts, Architects, and Developers to translate business requirements into robust technical solutions. Support deployment and release activities through Copado, ensuring quality, traceability, and CI/CD best practices. Troubleshoot production issues and contribute to platform stability, performance, and continuous improvement initiatives. Participate in Agile ceremonies including sprint planning, stand ups, reviews, and retrospectives. Ensure all solutions meet security, regulatory, and governance requirements. Contribute to technical documentation, knowledge sharing, and the ongoing development of Salesforce best practices. Technologies Apex CI/CD Cloud Support Lightning Web Components LWC Marketing REST SOAP Salesforce Security Web DevOps More We are hiring a Salesforce Financial Services Cloud Developer for a permanent role in London/Hybrid with a salary of up to £95,000 plus bonus and benefits. You will join a major Salesforce transformation programme to re-platform the entire client lifecycle onto Salesforce Financial Services Cloud. This is an opportunity to help build and evolve a strategic platform within a collaborative Agile product team, supporting the transition from consultancy led delivery to long term in house ownership. This role is open to UK Passport Holders/ILR only.
SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £(Apply online only)pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis Contribute to technical design documentation, solution architecture notes and handover materials Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews Work collaboratively within Agile delivery teams, contributing to sprint ceremonies and supporting a culture of continuous improvement Required Skills 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices Automation Studio experience; building automations for data management, scheduled sends and file transfers Content Builder proficiency; email template development, dynamic content, snippet management AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters Marketing Cloud Connect configuration and Salesforce CRM data sync management Understanding of email compliance, GDPR, suppression and consent management requirements Experience with Marketing Cloud reporting, campaign analytics and performance optimisationDesirable Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement Ability to build and interpret marketing attribution models and campaign influence reporting Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS) Awareness of Marketing Cloud Account Engagement (Pardot) and its differences from core Marketing CloudPersonal Attributes: Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings Comfortable working in Agile environments; contributing to sprints, standups and retrospectives Strong attention to detail and a methodical approach to testing, QA and documentation Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines Collaborative team player, willing to flex across tasks and support colleagues across the practiceCertifications: Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Marketing Cloud Developer Salesforce Certified Marketing Cloud Administrator Salesforce Certified Marketing Cloud Consultant (advantageous)This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. JBRP1_UKTJ
20/06/2026
Full time
SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £(Apply online only)pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis Contribute to technical design documentation, solution architecture notes and handover materials Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews Work collaboratively within Agile delivery teams, contributing to sprint ceremonies and supporting a culture of continuous improvement Required Skills 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices Automation Studio experience; building automations for data management, scheduled sends and file transfers Content Builder proficiency; email template development, dynamic content, snippet management AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters Marketing Cloud Connect configuration and Salesforce CRM data sync management Understanding of email compliance, GDPR, suppression and consent management requirements Experience with Marketing Cloud reporting, campaign analytics and performance optimisationDesirable Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement Ability to build and interpret marketing attribution models and campaign influence reporting Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS) Awareness of Marketing Cloud Account Engagement (Pardot) and its differences from core Marketing CloudPersonal Attributes: Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings Comfortable working in Agile environments; contributing to sprints, standups and retrospectives Strong attention to detail and a methodical approach to testing, QA and documentation Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines Collaborative team player, willing to flex across tasks and support colleagues across the practiceCertifications: Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Marketing Cloud Developer Salesforce Certified Marketing Cloud Administrator Salesforce Certified Marketing Cloud Consultant (advantageous)This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. JBRP1_UKTJ
Job Summary As a Forward Deployed Engineer at Salesforce, you will lead the design, development, and delivery of AI solutions for strategic clients. You'll work closely with customers to build custom intelligent agents on the Agentforce platform, architect production systems, and ensure successful, high impact outcomes. Your Impact Drive Tangible Outcomes through Hands On Implementation: Deliver complex AI solutions end to end, write critical code, configure systems, and troubleshoot issues while guiding junior team members. Build Transformative AI Solutions: Own the design, development, and deployment of scalable production systems powered by AI and LLMs on the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to create custom intelligent agents that meet unique business needs and integrate with existing ecosystems. Data Configuration & Integration: Manage the entire data lifecycle, from data model design to building efficient pipelines and integration strategies for advanced AI applications. Proactively Remove Technical Blockers: Identify, analyze, and resolve complex technical challenges during all phases of delivery, from data integration to model deployment. Drive Agentforce Innovation: Push the Agentforce platform to its limits, leading the development of bespoke agents and influencing future product enhancements. Become a Trusted Strategic Partner: Embed with client teams, grasp their goals, translate needs into technical requirements, and lead technical discussions. Conduct Deep Dive Technical Debugging and Root Cause Analysis: Perform detailed debugging of system interactions, data flows, and AI model behaviors to optimize performance. Lead Rapid Prototyping and Iteration: Quickly develop proofs of concept and MVPs, coding alongside client teams to demonstrate capability and gather feedback. Implement and Enforce Best Practices: Advocate and apply engineering best practices for code quality, scalability, security, and maintainability across solutions. Required Qualifications 5+ years of hands on, end to end delivery experience building scalable production solutions in a professional environment. Strong background in Computer Science or a related engineering discipline. Expert level proficiency in one or more programming languages (JavaScript, Java, Python, Apex). Extensive hands on experience deploying AI/LLM technologies, integrating LLMs, applying orchestration frameworks (e.g., LangChain, LlamaIndex), and prompt engineering. Deep expertise in data modeling, processing, integration, and analytics with enterprise data platforms (Salesforce Data Cloud, Snowflake, Databricks, BigQuery). Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development. Demonstrated entrepreneurial mindset, a "get things done" attitude, and fast, impactful delivery. Exceptional collaboration, communication, and presentation skills, both written and verbal. Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects. Ability to travel up to 60% of the time, as needed to customer sites. Preferred Qualifications Experience with Salesforce Data Cloud and/or Agentforce platform. Experience developing and deploying conversational AI solutions within highly regulated industries. Expertise with Apex or Python coding in a professional setting. Prior experience in a customer facing, hands on technical lead or architect role. Advanced Salesforce platform certifications (Platform Developer II, Application Architect, System Architect). Deep knowledge across Salesforce CRM (Service, Sales, Marketing Clouds). Experience with Salesforce Flows and Lightning Web Components (LWC) and complex custom development. Experience contributing to open source AI frameworks or libraries. Equal Opportunity & Accessibility Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
20/06/2026
Full time
Job Summary As a Forward Deployed Engineer at Salesforce, you will lead the design, development, and delivery of AI solutions for strategic clients. You'll work closely with customers to build custom intelligent agents on the Agentforce platform, architect production systems, and ensure successful, high impact outcomes. Your Impact Drive Tangible Outcomes through Hands On Implementation: Deliver complex AI solutions end to end, write critical code, configure systems, and troubleshoot issues while guiding junior team members. Build Transformative AI Solutions: Own the design, development, and deployment of scalable production systems powered by AI and LLMs on the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to create custom intelligent agents that meet unique business needs and integrate with existing ecosystems. Data Configuration & Integration: Manage the entire data lifecycle, from data model design to building efficient pipelines and integration strategies for advanced AI applications. Proactively Remove Technical Blockers: Identify, analyze, and resolve complex technical challenges during all phases of delivery, from data integration to model deployment. Drive Agentforce Innovation: Push the Agentforce platform to its limits, leading the development of bespoke agents and influencing future product enhancements. Become a Trusted Strategic Partner: Embed with client teams, grasp their goals, translate needs into technical requirements, and lead technical discussions. Conduct Deep Dive Technical Debugging and Root Cause Analysis: Perform detailed debugging of system interactions, data flows, and AI model behaviors to optimize performance. Lead Rapid Prototyping and Iteration: Quickly develop proofs of concept and MVPs, coding alongside client teams to demonstrate capability and gather feedback. Implement and Enforce Best Practices: Advocate and apply engineering best practices for code quality, scalability, security, and maintainability across solutions. Required Qualifications 5+ years of hands on, end to end delivery experience building scalable production solutions in a professional environment. Strong background in Computer Science or a related engineering discipline. Expert level proficiency in one or more programming languages (JavaScript, Java, Python, Apex). Extensive hands on experience deploying AI/LLM technologies, integrating LLMs, applying orchestration frameworks (e.g., LangChain, LlamaIndex), and prompt engineering. Deep expertise in data modeling, processing, integration, and analytics with enterprise data platforms (Salesforce Data Cloud, Snowflake, Databricks, BigQuery). Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development. Demonstrated entrepreneurial mindset, a "get things done" attitude, and fast, impactful delivery. Exceptional collaboration, communication, and presentation skills, both written and verbal. Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects. Ability to travel up to 60% of the time, as needed to customer sites. Preferred Qualifications Experience with Salesforce Data Cloud and/or Agentforce platform. Experience developing and deploying conversational AI solutions within highly regulated industries. Expertise with Apex or Python coding in a professional setting. Prior experience in a customer facing, hands on technical lead or architect role. Advanced Salesforce platform certifications (Platform Developer II, Application Architect, System Architect). Deep knowledge across Salesforce CRM (Service, Sales, Marketing Clouds). Experience with Salesforce Flows and Lightning Web Components (LWC) and complex custom development. Experience contributing to open source AI frameworks or libraries. Equal Opportunity & Accessibility Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper personalized experiences and real time decision making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real time, intelligent decision making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context aware AI automation, hyper personalized customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities Be a trusted Agentforce + Data Cloud subject matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers Build strong relationships with both internal and external business partners, contributing to broader goals and growth Drive thought leadership through mentoring and knowledge sharing Your Impact As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements Fluent in both French and English. Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI. Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces. Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud. Deep understanding of data modeling, integration architectures, and data governance best practices. Excellent communication skills, and ability to work collaboratively with cross functional teams from Developer to Executive. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process; if you would like to apply under the scheme, please use the Accommodations Request Form and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
20/06/2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper personalized experiences and real time decision making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real time, intelligent decision making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context aware AI automation, hyper personalized customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities Be a trusted Agentforce + Data Cloud subject matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers Build strong relationships with both internal and external business partners, contributing to broader goals and growth Drive thought leadership through mentoring and knowledge sharing Your Impact As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements Fluent in both French and English. Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI. Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces. Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud. Deep understanding of data modeling, integration architectures, and data governance best practices. Excellent communication skills, and ability to work collaboratively with cross functional teams from Developer to Executive. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process; if you would like to apply under the scheme, please use the Accommodations Request Form and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
Description About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper personalized experiences and real time decision making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real time, intelligent decision making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context aware AI automation, hyper personalized customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities Be a trusted Agentforce + Data Cloud subject matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers Build strong relationships with both internal and external business partners, contributing to broader goals and growth Drive thought leadership through mentoring and knowledge sharing Your Impact As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements Fluent in both French and English Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills, and ability to work collaboratively with cross functional teams from Developer to Executive Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
20/06/2026
Full time
Description About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper personalized experiences and real time decision making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real time, intelligent decision making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context aware AI automation, hyper personalized customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities Be a trusted Agentforce + Data Cloud subject matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers Build strong relationships with both internal and external business partners, contributing to broader goals and growth Drive thought leadership through mentoring and knowledge sharing Your Impact As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements Fluent in both French and English Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills, and ability to work collaboratively with cross functional teams from Developer to Executive Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Description As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end to end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands on leader, shaping technical strategy and ensuring successful outcomes. Your Impact Drive Tangible Outcomes through Hands On Implementation: Be responsible for the end to end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact. Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems. Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments. Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go to expert for unblocking progress. Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions. Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions. Conduct Deep Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues. Lead Rapid Prototyping and Iteration: Quickly develop proofs of concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery. Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model. Required Qualifications 5+ years of experience in a hands on, end to end delivery role for high quality, scalable production solutions in a professional environment Strong background in Computer Science or a related engineering discipline Expert level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex) Extensive hands on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery) Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development Demonstrated entrepreneurship, a "get things done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non technical stakeholders Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects Ability to travel up to 60% of the time, as needed to customer sites Preferred Qualifications Extensive experience with Salesforce Data Cloud and/or Agentforce platform Experience developing and deploying conversational AI solutions within highly regulated industries Expert level experience with Apex and/or Python coding languages in a professional setting Prior experience in a customer facing, hands on technical lead or architect role Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect) Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds) Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development Experience contributing to open source AI frameworks or libraries
20/06/2026
Full time
Description As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end to end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands on leader, shaping technical strategy and ensuring successful outcomes. Your Impact Drive Tangible Outcomes through Hands On Implementation: Be responsible for the end to end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact. Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems. Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments. Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go to expert for unblocking progress. Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions. Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions. Conduct Deep Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues. Lead Rapid Prototyping and Iteration: Quickly develop proofs of concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery. Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model. Required Qualifications 5+ years of experience in a hands on, end to end delivery role for high quality, scalable production solutions in a professional environment Strong background in Computer Science or a related engineering discipline Expert level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex) Extensive hands on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery) Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development Demonstrated entrepreneurship, a "get things done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non technical stakeholders Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects Ability to travel up to 60% of the time, as needed to customer sites Preferred Qualifications Extensive experience with Salesforce Data Cloud and/or Agentforce platform Experience developing and deploying conversational AI solutions within highly regulated industries Expert level experience with Apex and/or Python coding languages in a professional setting Prior experience in a customer facing, hands on technical lead or architect role Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect) Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds) Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development Experience contributing to open source AI frameworks or libraries
ASSOCIATION FOR PROJECT MANAGEMENT
Princes Risborough, Buckinghamshire
Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time - 35 hours per week) Hybrid Working - Home Based/Princes Risborough We're Association for Project Management (APM). We're a professional membership organisation that sets the standards for the project profession. As a registered charity, we reinvest our surplus for the benefit of our members and the profession. We deliver education and develop qualifications. We conduct research and provide knowledge and resources. We run events and share best practice. We give people the opportunity to connect and provide community for our individual members and corporate partners, wherever they are. Above all, when doing so makes a difference, we challenge the status quo Job Role Overview An exciting opportunity has arisen for a Salesforce Technical Lead to join our Technology team on a fixed term basis. As a Salesforce Technical Lead, you will play a pivotal role within APM's Digital & Technology team, providing technical leadership, architectural guidance and hands-on expertise across our Salesforce ecosystem. The role holder will be responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APM's strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider stakeholders to translate business needs into scalable, secure and maintainable Salesforce solutions. You will guide technical delivery, uphold engineering standards, and ensure that Salesforce remains a stable, high-performing and continuously improving platform. Success in this role will be demonstrated by delivering reliable, scalable and secure Salesforce solutions that support excellent customer experiences, enable efficient business processes and contribute to the ongoing improvement of APM's digital platforms. Qualifications Degree (or equivalent demonstrable work experience) in Computer Science, Software Engineering or a related discipline Experience Strong professional experience designing and delivering Salesforce solutions Hands-on experience with Salesforce CRM, Sales Cloud and Marketing Cloud Experience integrating Salesforce with third-party systems via APIs Experience working in Agile environments including participating in sprint planning, estimation and collaborative delivery practices Skills Proficiency in Apex, LWC, Flows and Marketing Cloud configuration and development Excellent communication skills and the ability to engage confidently with stakeholders at all levels Strong problem-solving and debugging skills to allow for swift diagnosis and resolution of technical challenges Why APM? We're Association for Project Management (APM). We're united in our aim to help project professionals around the world deliver better projects, setting the highest standards for the industry. Ask our people what's great about working here and the views are unanimous. You'll be joining a community that's friendly and caring. We believe that good communication creates a culture that's open and fair. We ensure everyone at APM, regardless of their role, has a voice and knows they'll be listened to and treated with respect. We see everyone as individuals and champion diversity and inclusion, both within APM and across the wider project profession. You'll work in a collaborative environment that's thoughtful, considerate and positive. You'll be supported by your team and across departments so, together, we meet the high standards we set ourselves. If you are interested in this opportunity and feel you have the necessary attributes, skills and expertise for the role, please apply by sending in your CV and covering letter. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. At APM we are open to talking about flexible working arrangements and reasonable adjustments please reach out to discuss further. Main benefits at APM: 25 days holiday (excluding all public holidays). This increases after four years' service. Private healthcare and dental cover is available after completion of six-month probationary period. APM pays the premium for the employee. This becomes a 'benefit in kind'. Pension scheme offered in line with auto enrolment with up to 8% contribution from APM. Company sick pay scheme. Life assurance at four times the salary. Salary sacrifice schemes - pension, cycle to work scheme, additional annual leave (up to 10 days). Free parking on site. Employee Assistance Programme. Performance Related Pay (PRP) scheme. The discretionary bonus will take account of individual performance as well as APM's overall financial performance. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. However, there is a requirement to come into the office 4 days per month.
19/06/2026
Contractor
Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time - 35 hours per week) Hybrid Working - Home Based/Princes Risborough We're Association for Project Management (APM). We're a professional membership organisation that sets the standards for the project profession. As a registered charity, we reinvest our surplus for the benefit of our members and the profession. We deliver education and develop qualifications. We conduct research and provide knowledge and resources. We run events and share best practice. We give people the opportunity to connect and provide community for our individual members and corporate partners, wherever they are. Above all, when doing so makes a difference, we challenge the status quo Job Role Overview An exciting opportunity has arisen for a Salesforce Technical Lead to join our Technology team on a fixed term basis. As a Salesforce Technical Lead, you will play a pivotal role within APM's Digital & Technology team, providing technical leadership, architectural guidance and hands-on expertise across our Salesforce ecosystem. The role holder will be responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APM's strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider stakeholders to translate business needs into scalable, secure and maintainable Salesforce solutions. You will guide technical delivery, uphold engineering standards, and ensure that Salesforce remains a stable, high-performing and continuously improving platform. Success in this role will be demonstrated by delivering reliable, scalable and secure Salesforce solutions that support excellent customer experiences, enable efficient business processes and contribute to the ongoing improvement of APM's digital platforms. Qualifications Degree (or equivalent demonstrable work experience) in Computer Science, Software Engineering or a related discipline Experience Strong professional experience designing and delivering Salesforce solutions Hands-on experience with Salesforce CRM, Sales Cloud and Marketing Cloud Experience integrating Salesforce with third-party systems via APIs Experience working in Agile environments including participating in sprint planning, estimation and collaborative delivery practices Skills Proficiency in Apex, LWC, Flows and Marketing Cloud configuration and development Excellent communication skills and the ability to engage confidently with stakeholders at all levels Strong problem-solving and debugging skills to allow for swift diagnosis and resolution of technical challenges Why APM? We're Association for Project Management (APM). We're united in our aim to help project professionals around the world deliver better projects, setting the highest standards for the industry. Ask our people what's great about working here and the views are unanimous. You'll be joining a community that's friendly and caring. We believe that good communication creates a culture that's open and fair. We ensure everyone at APM, regardless of their role, has a voice and knows they'll be listened to and treated with respect. We see everyone as individuals and champion diversity and inclusion, both within APM and across the wider project profession. You'll work in a collaborative environment that's thoughtful, considerate and positive. You'll be supported by your team and across departments so, together, we meet the high standards we set ourselves. If you are interested in this opportunity and feel you have the necessary attributes, skills and expertise for the role, please apply by sending in your CV and covering letter. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. At APM we are open to talking about flexible working arrangements and reasonable adjustments please reach out to discuss further. Main benefits at APM: 25 days holiday (excluding all public holidays). This increases after four years' service. Private healthcare and dental cover is available after completion of six-month probationary period. APM pays the premium for the employee. This becomes a 'benefit in kind'. Pension scheme offered in line with auto enrolment with up to 8% contribution from APM. Company sick pay scheme. Life assurance at four times the salary. Salary sacrifice schemes - pension, cycle to work scheme, additional annual leave (up to 10 days). Free parking on site. Employee Assistance Programme. Performance Related Pay (PRP) scheme. The discretionary bonus will take account of individual performance as well as APM's overall financial performance. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. However, there is a requirement to come into the office 4 days per month.
Description What You'll Do Partner with VC firms, portfolio company CxOs, and startup founders to develop and execute Salesforce and AI transformation strategies Lead technical discovery, demo delivery, and proof-of-concept design tailored to the VC-backed startup ecosystem Design and architect Agentforce agent solutions - including topic structure, action definitions, and reasoning schemas - for VC-backed customers at all growth stages Design and execute scaled enablement programs - webinar series, onboarding cohorts, and hands-on workshops - that activate and educate hundreds of portfolio companies Drive Agentforce and Salesforce platform adoption in partnership with the AI SWAT team, helping startups build and deploy AI agents that accelerate their growth Lead the design of AI-powered, agentic enablement experiences that scale the Launchpad program across VC portfolios Develop innovative digital front-office solutions for VC-backed companies across a variety of industries and growth stages Build reusable playbooks, reference architectures, and demo environments that scale across VC portfolios - turning initial interest into active customers and engaged users Act as the technical voice of the VC segment internally, sharing standard methodologies and enabling the broader SE community What We're Looking For Strong understanding of the venture capital and startup landscape - including funding stages, founder growth priorities, and how VC investors create value across their portfolios Demonstrated experience in solution engineering, technical pre-sales, or technical architecture - including discovery, live demo delivery, and POC scoping Experience scoping and delivering Agentforce or AI proof-of-concepts with enterprise or high-growth customers A solid understanding of the Salesforce platform and ecosystem, including Sales Cloud, Service Cloud, and/or Agentforce Ability to communicate complex technical concepts clearly to non-technical audiences including startup founders, portfolio company CxOs, and VC investors Strong program design skills - comfortable building and executing scaled enablement programs across large, diverse audiences Excellent communication and executive presence - confident presenting in webinars, workshops, and 1:1 enterprise sales situations Collaborative, entrepreneurial mindset - passionate about building at the intersection of program design, AI, and technical consulting Experience with or exposure to Agentforce, Einstein, or other AI/agentic platforms Familiarity with Salesforce Marketing Cloud or marketing automation platforms is a plus Prior experience working with or within VC-backed startups or high-growth tech companies is strongly preferred Salesforce certifications (Administrator, Sales Cloud Consultant, AI Specialist, or equivalent) preferred
19/06/2026
Full time
Description What You'll Do Partner with VC firms, portfolio company CxOs, and startup founders to develop and execute Salesforce and AI transformation strategies Lead technical discovery, demo delivery, and proof-of-concept design tailored to the VC-backed startup ecosystem Design and architect Agentforce agent solutions - including topic structure, action definitions, and reasoning schemas - for VC-backed customers at all growth stages Design and execute scaled enablement programs - webinar series, onboarding cohorts, and hands-on workshops - that activate and educate hundreds of portfolio companies Drive Agentforce and Salesforce platform adoption in partnership with the AI SWAT team, helping startups build and deploy AI agents that accelerate their growth Lead the design of AI-powered, agentic enablement experiences that scale the Launchpad program across VC portfolios Develop innovative digital front-office solutions for VC-backed companies across a variety of industries and growth stages Build reusable playbooks, reference architectures, and demo environments that scale across VC portfolios - turning initial interest into active customers and engaged users Act as the technical voice of the VC segment internally, sharing standard methodologies and enabling the broader SE community What We're Looking For Strong understanding of the venture capital and startup landscape - including funding stages, founder growth priorities, and how VC investors create value across their portfolios Demonstrated experience in solution engineering, technical pre-sales, or technical architecture - including discovery, live demo delivery, and POC scoping Experience scoping and delivering Agentforce or AI proof-of-concepts with enterprise or high-growth customers A solid understanding of the Salesforce platform and ecosystem, including Sales Cloud, Service Cloud, and/or Agentforce Ability to communicate complex technical concepts clearly to non-technical audiences including startup founders, portfolio company CxOs, and VC investors Strong program design skills - comfortable building and executing scaled enablement programs across large, diverse audiences Excellent communication and executive presence - confident presenting in webinars, workshops, and 1:1 enterprise sales situations Collaborative, entrepreneurial mindset - passionate about building at the intersection of program design, AI, and technical consulting Experience with or exposure to Agentforce, Einstein, or other AI/agentic platforms Familiarity with Salesforce Marketing Cloud or marketing automation platforms is a plus Prior experience working with or within VC-backed startups or high-growth tech companies is strongly preferred Salesforce certifications (Administrator, Sales Cloud Consultant, AI Specialist, or equivalent) preferred
We are Looking for Enterprise Architect Based in London(Hybrid) Role Description The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and Art of the Possible digital experiences. Minimum Qualifications Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader. Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights. Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress. Ability to communicate complex ideas which tells a story to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiences Ability to quickly diagnose challenges and opportunities and produce a future state architecture. Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/Visio Bachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience Skills that Set You Apart One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront) Recent experience building enterprise level return on investment focused Business Cases for technology transformations Hands-on experience architecting and/or delivering native, Flutter or React-Native mobile applications Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions
18/06/2026
Full time
We are Looking for Enterprise Architect Based in London(Hybrid) Role Description The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and Art of the Possible digital experiences. Minimum Qualifications Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader. Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights. Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress. Ability to communicate complex ideas which tells a story to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiences Ability to quickly diagnose challenges and opportunities and produce a future state architecture. Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/Visio Bachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience Skills that Set You Apart One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront) Recent experience building enterprise level return on investment focused Business Cases for technology transformations Hands-on experience architecting and/or delivering native, Flutter or React-Native mobile applications Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
18/06/2026
Full time
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
Responsibilities As a Salesforce Solutions Architect, you will sit at the centre of Smith+N"ephew's CRM ecosystem, connecting business needs with technical delivery. You will partner closely with commercial stakeholders to understand their challenges and ambitions, translating these into clear, prioritised requirements and an actionable delivery roadmap. With a strong architectural perspective, you will design scalable and sustainable Salesforce solutions across areas such as customer data, account planning, pipeline management, marketing automation and customer service. You will bring ideas to life through prototyping and proofs of concept, helping stakeholders visualise the future and build confidence in the direction. You will act as a trusted advisor, guiding business leaders through technical decisions and trade offs while ensuring consistency and alignment across regions and functions. You will contribute to governance, data modelling and service acceptance, helping to ensure that solutions are robust, integrated and future ready across our global Salesforce platform. Qualifications Significant experience leading Salesforce architecture and solution design within complex, multinational environments. Deep knowledge of Salesforce core clouds including Sales, Service and Experience, with broader awareness of Marketing, Data or Health Clouds. Proven ability to translate business requirements into scalable, sustainable solutions that align with long term strategy. Strong experience working in agile delivery models, guiding development teams and ensuring high quality outcomes. Ability to operate as a global lead, driving alignment across cross functional and cross regional teams. Excellent stakeholder management skills, with the confidence to challenge, influence and communicate complex ideas clearly. Strong understanding of data modelling, governance and end to end solution architecture principles. Benefits Generous annual bonus and pension schemes, "Save As You Earn" share options. Work/life balance: flexible vacation and time off, paid holidays and paid volunteering hours. Well being: private health and dental plans, healthcare cash plans, income protection, life assurance and more. Flexibility: hybrid working model (for most professional roles). Training: hands on, team customised, mentorship. Extra perks: discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes, and many other employee discounts. Smith+N"ephew is a global medical technology company that designs and manufactures technology that takes the limits off living. We support healthcare professionals in returning patients to health and mobility, helping them to perform at their fullest potential.
18/06/2026
Full time
Responsibilities As a Salesforce Solutions Architect, you will sit at the centre of Smith+N"ephew's CRM ecosystem, connecting business needs with technical delivery. You will partner closely with commercial stakeholders to understand their challenges and ambitions, translating these into clear, prioritised requirements and an actionable delivery roadmap. With a strong architectural perspective, you will design scalable and sustainable Salesforce solutions across areas such as customer data, account planning, pipeline management, marketing automation and customer service. You will bring ideas to life through prototyping and proofs of concept, helping stakeholders visualise the future and build confidence in the direction. You will act as a trusted advisor, guiding business leaders through technical decisions and trade offs while ensuring consistency and alignment across regions and functions. You will contribute to governance, data modelling and service acceptance, helping to ensure that solutions are robust, integrated and future ready across our global Salesforce platform. Qualifications Significant experience leading Salesforce architecture and solution design within complex, multinational environments. Deep knowledge of Salesforce core clouds including Sales, Service and Experience, with broader awareness of Marketing, Data or Health Clouds. Proven ability to translate business requirements into scalable, sustainable solutions that align with long term strategy. Strong experience working in agile delivery models, guiding development teams and ensuring high quality outcomes. Ability to operate as a global lead, driving alignment across cross functional and cross regional teams. Excellent stakeholder management skills, with the confidence to challenge, influence and communicate complex ideas clearly. Strong understanding of data modelling, governance and end to end solution architecture principles. Benefits Generous annual bonus and pension schemes, "Save As You Earn" share options. Work/life balance: flexible vacation and time off, paid holidays and paid volunteering hours. Well being: private health and dental plans, healthcare cash plans, income protection, life assurance and more. Flexibility: hybrid working model (for most professional roles). Training: hands on, team customised, mentorship. Extra perks: discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes, and many other employee discounts. Smith+N"ephew is a global medical technology company that designs and manufactures technology that takes the limits off living. We support healthcare professionals in returning patients to health and mobility, helping them to perform at their fullest potential.
Forward Deployed EngineerApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR346373 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySoftware EngineeringJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.# Your Impact Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact. Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems. Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments. Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress. Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions. Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions. Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues. Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery. Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.# Required Qualifications 5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment Strong background in Computer Science or a related engineering discipline Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex) Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery) Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects # Ability to travel up to 60% of the time, as needed to customer sites# Preferred Qualifications Extensive experience with Salesforce Data Cloud and/or Agentforce platform Experience developing and deploying conversational AI solutions within highly regulated industries Expert-level experience with Apex and/or Python coding languages in a professional setting Prior experience in a customer-facing, hands-on technical lead or architect role Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect) Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds) Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development Experience contributing to open-source AI frameworks or librariesLI YUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
18/06/2026
Full time
Forward Deployed EngineerApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR346373 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySoftware EngineeringJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.# Your Impact Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact. Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform. Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems. Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments. Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress. Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions. Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions. Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues. Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery. Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.# Required Qualifications 5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment Strong background in Computer Science or a related engineering discipline Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex) Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery) Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects # Ability to travel up to 60% of the time, as needed to customer sites# Preferred Qualifications Extensive experience with Salesforce Data Cloud and/or Agentforce platform Experience developing and deploying conversational AI solutions within highly regulated industries Expert-level experience with Apex and/or Python coding languages in a professional setting Prior experience in a customer-facing, hands-on technical lead or architect role Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect) Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds) Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development Experience contributing to open-source AI frameworks or librariesLI YUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core.This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level.You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments.Why "Cross Cloud"?The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond.Your Impact and ResponsibilitiesStrategic Architecture LeadershipDefine and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level.Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers.Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP.Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures.Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster.Customer EngagementLead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts.Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions.Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity.Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged.Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth.Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation.Cross-Functional and Ecosystem LeadershipIn conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystemCollaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices.Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift.Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations.Enablement and Thought LeadershipPublish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation.Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives.Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact.Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority.Operational ExcellenceAttain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements.Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines.Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies.Minimum QualificationsExtensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should includeDeep, hands-on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft.Plus one or more of:Agentforce and AI fluency - able to architect autonomous, agent-first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations.Advanced integration expertise: end-to-end integration architecture across SaaS-to-SaaS and on-premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub-sub and event-driven integration, micro-service and platform integration patterns.Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI.Public cloud architecture: designed and delivered end-to-end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions.Executive-level communication: exceptional ability to articulate complex architectures and their business value to C-suite, CTO and Board-level stakeholders; equally comfortable in technical deep-dives with engineering teams.Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team.Preferred Qualifications and SkillsPrior experience at Distinguished or Principal grade (or equivalent) in a technical pre-sales or senior architecture role at a leading technology vendor or global implementation consultancy.Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC-1, EU AI Act).Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy.Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre-sales contexts.Experience with design thinking, solution selling and value-based selling approaches at senior levels.Salesforce development experience (Apex/LWC, Java, JavaScript) and understanding of modern application development patterns. Experience of AI enabled coding tools and harnesses such Codex, Claude Code, Cursor.Active Salesforce certifications across multiple product domains; Salesforce Certified Technical Architect (CTA) desirable.About the UKI SE Architecture, Data & AI PracticeThe UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance . click apply for full job details
17/06/2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core.This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level.You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments.Why "Cross Cloud"?The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond.Your Impact and ResponsibilitiesStrategic Architecture LeadershipDefine and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level.Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers.Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP.Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures.Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster.Customer EngagementLead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts.Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions.Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity.Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged.Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth.Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation.Cross-Functional and Ecosystem LeadershipIn conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystemCollaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices.Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift.Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations.Enablement and Thought LeadershipPublish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation.Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives.Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact.Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority.Operational ExcellenceAttain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements.Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines.Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies.Minimum QualificationsExtensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should includeDeep, hands-on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft.Plus one or more of:Agentforce and AI fluency - able to architect autonomous, agent-first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations.Advanced integration expertise: end-to-end integration architecture across SaaS-to-SaaS and on-premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub-sub and event-driven integration, micro-service and platform integration patterns.Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI.Public cloud architecture: designed and delivered end-to-end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions.Executive-level communication: exceptional ability to articulate complex architectures and their business value to C-suite, CTO and Board-level stakeholders; equally comfortable in technical deep-dives with engineering teams.Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team.Preferred Qualifications and SkillsPrior experience at Distinguished or Principal grade (or equivalent) in a technical pre-sales or senior architecture role at a leading technology vendor or global implementation consultancy.Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC-1, EU AI Act).Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy.Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre-sales contexts.Experience with design thinking, solution selling and value-based selling approaches at senior levels.Salesforce development experience (Apex/LWC, Java, JavaScript) and understanding of modern application development patterns. Experience of AI enabled coding tools and harnesses such Codex, Claude Code, Cursor.Active Salesforce certifications across multiple product domains; Salesforce Certified Technical Architect (CTA) desirable.About the UKI SE Architecture, Data & AI PracticeThe UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance . click apply for full job details
