Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
13/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Business Development Manager - Job Description About us Since 2004, we have partnered with leading employers across the UK to ensure young people can fulfil their potential, regardless of background. We create bespoke careers and skills programmes with employers that help young people to find a successful future in key sectors of the economy. We are passionate about the role that employers have in nurturing future talent. Our work focuses on improving social mobility, removing barriers and supporting greater diversity and inclusivity within the future workplace. We lead the way in developing professional, tailored programmes of careers and skills engagement with employers that open up opportunities to young people. Our programmes not only support young people by developing their understanding of careers and building confidence and skills, they also help employers to tackle skills shortages by strengthening the talent pipeline - a win/win outcome for everyone involved. We are a values-led consultancy without shareholders or investors and reinvest all our surpluses in furthering our mission and maximising our social impact. About our team We are a team in every sense and because we all pull together, our working environment is very supportive. Our culture is non-hierarchical and each member of our committed team is individually empowered to be an agent of positive change. The nature of our work is always changing, and we all thrive on this. There's never a dull day and every member of our team is responsive and flexible, eager to develop new skills, experience and ideas. Values and Culture We have built a team of committed and passionate individuals who live our values and culture: Change: We inspire change and embrace challenges in the way we develop and deliver our ideas. We learn from experience and foster an environment where new ideas are celebrated and encouraged. Passion: We are passionate and positive about all our work. We take pride in what we do, responsibility for what we achieve and are always proactive in our approach. Individuality: We recognise individual strengths and support everyone we work with. We celebrate differences and show kindness in all situations. Partnership: We succeed as one team. We are collaborative and respectful to create a culture of trust, where sharing and learning is easy and people can thrive. About the job role The challenges we address are often too big for any one organisation. We build partnerships with purpose that deliver lasting impact. This role will be key to growing our impact with new partners and ultimately the impact we have on young people and the employers we work with. The Business Development Manager will work closely with our broader growth and marketing teams to create new partnerships with like-minded organisations who are ambitious in their efforts to drive the social of young people. Reporting to the Commercial Director, this role is an exciting opportunity to join a dynamic and fast-paced team. Our ideal candidate will have experience in a B2B context, be proactive and commercially minded. Importantly, they will champion our vision of a society where a young person's potential isn't limited by their background. The key responsibilities of the role will includes: Business Development Supporting the wider growth plans of the business through identifying and developing growth opportunities and winning new work. Lead generation and qualification, scoping and converting new opportunities that arise from marketing campaigns, networking, events, tenders and partners. Identify emerging market opportunities across the private and public sector. Track trends and developments around social value to shape our propositions. Maintain accurate and up-to-date CRM records. We use Dynamics and HubSpot. Proposal and Bid Management Lead the creation of high-quality proposals. Co-ordinate the wider team to develop accurate scoping and pricing. Understand client challenges and translate them into bespoke solutions that develop strong and long-term partnerships. Identify, sign up to and manage opportunity identification through appropriate tender portals. Set up and maintain a bid/proposals filing system. Set up and lead the proposal debrief process with both successful and unsuccessful bids and proposals, ensuring learnings and trends are identified, communicated and acted upon going forwards. Marketing and Reputation Support Collaborate closely with Marketing in the identification and conversion of leads generated from marketing campaigns. Work with the marketing team to create case studies and thought leadership content. Attend and represent the organisation at events and conferences, providing regular feedback to the wider team. General Competitor benchmarking - contribute to the growth, marketing, creative and delivery teams' knowledge of competitors and help with the competitive differentiation of our offer on a client-by-client basis. Champion and advocate for a holistic approach to the assessment and consideration of macro-economic factors and market forces analysis. Work alongside growth and delivery teams to better understand targets, how to defend and build client programmes and better understand client relationship dynamics. Undertake any other duties as requested and commensurate with the post. Housekeeping Working hours - a standard full-time week is 37.5 hours. The role is based in Leeds, however, there could be travel across the UK. This could include overnight stays as required (with reasonable notice provided). Unsociable hours may be required. There is a requirement to be in the office a minimum of 2-3 days per week. Beyond this, flexible working and other arrangements are happily considered. As we work with young people, all staff are required to undertake a Criminal Record Bureau/DBS check upon joining, and the checks are repeated throughout your employment. Skills, Experience and Attributes Essential Proven experience (around 2-3 years) in business development or account management. Excellent relationship building and stakeholder engagement skills. Strong written communication with an ability to produce compelling proposals and pitches. Commercially astute, with experience negotiating deals. Able to work independently, prioritise workload and drive results. Able to think outside the box, develop ideas and create clarity from ambiguity. Confident presenting to senior leaders and external audiences. Desirable Experience in a consultancy or client facing organisation. Experience in B2B Business development. Familiarity with CRM platforms (e.g. MS CRM Dynamics and HubSpot). Experience supporting marketing or thought leadership activities. Strong understanding of social value/ESG. If you are interested in this role but don't meet every requirement, don't let that put you off. We're interested in potential, attitude and willingness to learn just as much as experience. Our vision is a society where a young person's potential isn't limited by their background. That means we recognise the importance of our team reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. Application Process If you are interested in applying for this role, please submit a CV and covering letter (1-2 pages max). If your application is put through to the next stage, you will be invited to an in-person interview where you will be set an assessment that will be shared with you in advance of your interview. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
30/05/2026
Full time
Business Development Manager - Job Description About us Since 2004, we have partnered with leading employers across the UK to ensure young people can fulfil their potential, regardless of background. We create bespoke careers and skills programmes with employers that help young people to find a successful future in key sectors of the economy. We are passionate about the role that employers have in nurturing future talent. Our work focuses on improving social mobility, removing barriers and supporting greater diversity and inclusivity within the future workplace. We lead the way in developing professional, tailored programmes of careers and skills engagement with employers that open up opportunities to young people. Our programmes not only support young people by developing their understanding of careers and building confidence and skills, they also help employers to tackle skills shortages by strengthening the talent pipeline - a win/win outcome for everyone involved. We are a values-led consultancy without shareholders or investors and reinvest all our surpluses in furthering our mission and maximising our social impact. About our team We are a team in every sense and because we all pull together, our working environment is very supportive. Our culture is non-hierarchical and each member of our committed team is individually empowered to be an agent of positive change. The nature of our work is always changing, and we all thrive on this. There's never a dull day and every member of our team is responsive and flexible, eager to develop new skills, experience and ideas. Values and Culture We have built a team of committed and passionate individuals who live our values and culture: Change: We inspire change and embrace challenges in the way we develop and deliver our ideas. We learn from experience and foster an environment where new ideas are celebrated and encouraged. Passion: We are passionate and positive about all our work. We take pride in what we do, responsibility for what we achieve and are always proactive in our approach. Individuality: We recognise individual strengths and support everyone we work with. We celebrate differences and show kindness in all situations. Partnership: We succeed as one team. We are collaborative and respectful to create a culture of trust, where sharing and learning is easy and people can thrive. About the job role The challenges we address are often too big for any one organisation. We build partnerships with purpose that deliver lasting impact. This role will be key to growing our impact with new partners and ultimately the impact we have on young people and the employers we work with. The Business Development Manager will work closely with our broader growth and marketing teams to create new partnerships with like-minded organisations who are ambitious in their efforts to drive the social of young people. Reporting to the Commercial Director, this role is an exciting opportunity to join a dynamic and fast-paced team. Our ideal candidate will have experience in a B2B context, be proactive and commercially minded. Importantly, they will champion our vision of a society where a young person's potential isn't limited by their background. The key responsibilities of the role will includes: Business Development Supporting the wider growth plans of the business through identifying and developing growth opportunities and winning new work. Lead generation and qualification, scoping and converting new opportunities that arise from marketing campaigns, networking, events, tenders and partners. Identify emerging market opportunities across the private and public sector. Track trends and developments around social value to shape our propositions. Maintain accurate and up-to-date CRM records. We use Dynamics and HubSpot. Proposal and Bid Management Lead the creation of high-quality proposals. Co-ordinate the wider team to develop accurate scoping and pricing. Understand client challenges and translate them into bespoke solutions that develop strong and long-term partnerships. Identify, sign up to and manage opportunity identification through appropriate tender portals. Set up and maintain a bid/proposals filing system. Set up and lead the proposal debrief process with both successful and unsuccessful bids and proposals, ensuring learnings and trends are identified, communicated and acted upon going forwards. Marketing and Reputation Support Collaborate closely with Marketing in the identification and conversion of leads generated from marketing campaigns. Work with the marketing team to create case studies and thought leadership content. Attend and represent the organisation at events and conferences, providing regular feedback to the wider team. General Competitor benchmarking - contribute to the growth, marketing, creative and delivery teams' knowledge of competitors and help with the competitive differentiation of our offer on a client-by-client basis. Champion and advocate for a holistic approach to the assessment and consideration of macro-economic factors and market forces analysis. Work alongside growth and delivery teams to better understand targets, how to defend and build client programmes and better understand client relationship dynamics. Undertake any other duties as requested and commensurate with the post. Housekeeping Working hours - a standard full-time week is 37.5 hours. The role is based in Leeds, however, there could be travel across the UK. This could include overnight stays as required (with reasonable notice provided). Unsociable hours may be required. There is a requirement to be in the office a minimum of 2-3 days per week. Beyond this, flexible working and other arrangements are happily considered. As we work with young people, all staff are required to undertake a Criminal Record Bureau/DBS check upon joining, and the checks are repeated throughout your employment. Skills, Experience and Attributes Essential Proven experience (around 2-3 years) in business development or account management. Excellent relationship building and stakeholder engagement skills. Strong written communication with an ability to produce compelling proposals and pitches. Commercially astute, with experience negotiating deals. Able to work independently, prioritise workload and drive results. Able to think outside the box, develop ideas and create clarity from ambiguity. Confident presenting to senior leaders and external audiences. Desirable Experience in a consultancy or client facing organisation. Experience in B2B Business development. Familiarity with CRM platforms (e.g. MS CRM Dynamics and HubSpot). Experience supporting marketing or thought leadership activities. Strong understanding of social value/ESG. If you are interested in this role but don't meet every requirement, don't let that put you off. We're interested in potential, attitude and willingness to learn just as much as experience. Our vision is a society where a young person's potential isn't limited by their background. That means we recognise the importance of our team reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. Application Process If you are interested in applying for this role, please submit a CV and covering letter (1-2 pages max). If your application is put through to the next stage, you will be invited to an in-person interview where you will be set an assessment that will be shared with you in advance of your interview. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
EAST MIDLANDS COMBINED COUNTY AUTHORITY
Chesterfield, Derbyshire
Join us in this senior leadership role and be accountable for establishing and embedding digital, data, and insight as core organisational capabilities within EMCCA. Welcome to EMCCA At the East Midlands Combined County Authority (EMCCA), we are unlocking billions of pounds of investment for our region through our devolution deal with the government. Our elected Mayor is a powerful voice on the national stage for the people of Derbyshire and Nottinghamshire, overseeing devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will make our region more prosperous, sustainable, and fairer, helping our people and businesses to create and seize opportunities. EMCCA's overall work programme is evolving, ambitious and focused on the future to deliver tangible, sustainable, lasting, and systemic change for all our communities. Your role in elevating the East Midlands You will lead Digital services across EMCCA, collaborating with stakeholders, aligning functional areas to shared objectives and delivering cohesive digital and data service outcomes. This is a role with significant autonomy within our overall strategic framework. You will provide organisation-wide leadership on digital transformation and data-led decision-making. This is NOT an ICT operations role. Your accountability will be focused on strategy, transformation, insight, governance, and outcomes, with technology delivery enabled through partnerships and suppliers. Key responsibilities include: Leading the ongoing development and delivery of EMCCA's Digital and Data Strategy alongside the supporting roadmap in alignment with the overarching direction set by the Director of Digital and Operations. Acting as EMCCA's senior professional lead for digital and data, setting standards, principles, and ways of working across the organisation. The provision of expert advice and assurance to the Director of Digital and Operations, Executive Team, and Members. To drive user-centred design, agile delivery, and digital-by-default approaches across EMCCA. The resolution of complex, cross-cutting transformation challenges within delegated authority. To set the strategic direction for data governance, analytics, and insight under the overall leadership of the Director of Digital and Operations. To lead and develop multidisciplinary digital teams which includes solutions architects. The management of resources and budgets within agreed delegations. To lead strategic engagement with constituent authorities, government departments, The management of strategic risks relating to data use, delivery, and ethics. Your profile: Degree level qualification or equivalent professional experience Extensive experience in similar role operating in high-pressure, environments, managing competing priorities and navigating complex stakeholder landscapes with professionalism and resilience. Proven ability to write and present complex, sensitive, and high-impact reports, tailored to diverse audiences including senior leaders, elected members, and external partners. Track record of improving systems and streamlining processes, delivering measurable efficiency gains, enhanced service quality, and alignment with organisational goals. Exceptional persuasive, influencing and communication skills with the ability to engage sensitively and tactfully across a wide range of stakeholders, senior leaders, partners including situations involving confidential or sensitive material Advanced analytical capability, able to interpret complex data, identify key issues, and produce high-quality reports, briefings, and strategic documents that inform decision-making. Proven leadership and governance experience at a senior level, managing diverse teams and engaging with complex stakeholder groups to deliver strategic objectives. Senior leadership experience in digital transformation, data, analytics, or service design. To play a critical part in delivering change across the region, helping to improve the East Midlands for generations to come, please apply by visiting : or email us at for more information Closing date: 31st May NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment. As such, you may not have any active political role either in or outside of work. For more details on EMCCA including our rewards and benefits, please visit:
30/05/2026
Full time
Join us in this senior leadership role and be accountable for establishing and embedding digital, data, and insight as core organisational capabilities within EMCCA. Welcome to EMCCA At the East Midlands Combined County Authority (EMCCA), we are unlocking billions of pounds of investment for our region through our devolution deal with the government. Our elected Mayor is a powerful voice on the national stage for the people of Derbyshire and Nottinghamshire, overseeing devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will make our region more prosperous, sustainable, and fairer, helping our people and businesses to create and seize opportunities. EMCCA's overall work programme is evolving, ambitious and focused on the future to deliver tangible, sustainable, lasting, and systemic change for all our communities. Your role in elevating the East Midlands You will lead Digital services across EMCCA, collaborating with stakeholders, aligning functional areas to shared objectives and delivering cohesive digital and data service outcomes. This is a role with significant autonomy within our overall strategic framework. You will provide organisation-wide leadership on digital transformation and data-led decision-making. This is NOT an ICT operations role. Your accountability will be focused on strategy, transformation, insight, governance, and outcomes, with technology delivery enabled through partnerships and suppliers. Key responsibilities include: Leading the ongoing development and delivery of EMCCA's Digital and Data Strategy alongside the supporting roadmap in alignment with the overarching direction set by the Director of Digital and Operations. Acting as EMCCA's senior professional lead for digital and data, setting standards, principles, and ways of working across the organisation. The provision of expert advice and assurance to the Director of Digital and Operations, Executive Team, and Members. To drive user-centred design, agile delivery, and digital-by-default approaches across EMCCA. The resolution of complex, cross-cutting transformation challenges within delegated authority. To set the strategic direction for data governance, analytics, and insight under the overall leadership of the Director of Digital and Operations. To lead and develop multidisciplinary digital teams which includes solutions architects. The management of resources and budgets within agreed delegations. To lead strategic engagement with constituent authorities, government departments, The management of strategic risks relating to data use, delivery, and ethics. Your profile: Degree level qualification or equivalent professional experience Extensive experience in similar role operating in high-pressure, environments, managing competing priorities and navigating complex stakeholder landscapes with professionalism and resilience. Proven ability to write and present complex, sensitive, and high-impact reports, tailored to diverse audiences including senior leaders, elected members, and external partners. Track record of improving systems and streamlining processes, delivering measurable efficiency gains, enhanced service quality, and alignment with organisational goals. Exceptional persuasive, influencing and communication skills with the ability to engage sensitively and tactfully across a wide range of stakeholders, senior leaders, partners including situations involving confidential or sensitive material Advanced analytical capability, able to interpret complex data, identify key issues, and produce high-quality reports, briefings, and strategic documents that inform decision-making. Proven leadership and governance experience at a senior level, managing diverse teams and engaging with complex stakeholder groups to deliver strategic objectives. Senior leadership experience in digital transformation, data, analytics, or service design. To play a critical part in delivering change across the region, helping to improve the East Midlands for generations to come, please apply by visiting : or email us at for more information Closing date: 31st May NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment. As such, you may not have any active political role either in or outside of work. For more details on EMCCA including our rewards and benefits, please visit:
IT Support TechnicianApplylocations: Newport, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR-17407Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization Ensuring or processing of all kind of tickets related to defects and incidents. Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations. Providing appropriate access rights for authorized users, and providing personalized services to users. Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints. A job at this level Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or: Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc. Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively. Follows work instructions, maintenance and repair procedures as given to provide reliable service. Documents work and results in the systems. What you will do: 1st line support (Office and Shopfloor Users) Installing Desktops and Laptops Installing Software with SCCM and manually Setup of new Users (Laptops and iPhones) Handover of computers to new and existing Users Working with ServiceNow ticket system (CMDB, Incidents and Requests) Supporting the Business in BAU (Business as usual) activities Assisting with IT good intake and disposal Training Opportunities Windows Operating systems (in house) IT within a Business environment (in house) Troubleshooting, solving of Problems (in house) On the Job training different areas (Networking, Server, Backups, Project involvement, presenting etc.) CompTIA+ Basic IT qualifications for IT Support (External) Office 365 course (Word, Excel, Power Point etc.) (External) Power your career as you power the world.Vishay helps the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Since 1962, we have defined what technology can be through our electronic components-we can also help you define your future. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Come join us and help us build the DNA of tech. Our products are the DNA of the world's technology.Vishay's products are around the world, touching nearly everyone, everywhere, all the time. The amazing thing is that often these important components are rarely seen, quietly and reliably operating inside the world's most popular and important technology products. Their impact on the world is huge-and it's why we believe that our components really make up the very DNA of technology.As we look to the future, the opportunities are limitless to innovate. Our research and development teams are focused on products that position Vishay to be a leader in growth technologies such as connectivity, mobility, and sustainability. Imagine a job where you get to see the world evolve thanks in part to your projects and products. Imagine your work impacting lives around the world! Building your experience.Along with the freedom and support to build your unique career, comes responsibility. Career advancement is earned, not given, at Vishay. Some of the attributes of successful Vishay employees include: Self-driven and hardworking Intellectually and culturally flexible, curious and eager to learn Excited to give, and receive, a challenge Have strong integrity & ethics Thrive in a teamwork environmentWe welcome you to identify new opportunities, take chances, and show your ability-speaking up and stepping up will open doors to leadership, cross-team, cross-functional, and cross-border experiences that will define and redefine your development.
30/05/2026
Full time
IT Support TechnicianApplylocations: Newport, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR-17407Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization Ensuring or processing of all kind of tickets related to defects and incidents. Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations. Providing appropriate access rights for authorized users, and providing personalized services to users. Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints. A job at this level Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or: Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc. Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively. Follows work instructions, maintenance and repair procedures as given to provide reliable service. Documents work and results in the systems. What you will do: 1st line support (Office and Shopfloor Users) Installing Desktops and Laptops Installing Software with SCCM and manually Setup of new Users (Laptops and iPhones) Handover of computers to new and existing Users Working with ServiceNow ticket system (CMDB, Incidents and Requests) Supporting the Business in BAU (Business as usual) activities Assisting with IT good intake and disposal Training Opportunities Windows Operating systems (in house) IT within a Business environment (in house) Troubleshooting, solving of Problems (in house) On the Job training different areas (Networking, Server, Backups, Project involvement, presenting etc.) CompTIA+ Basic IT qualifications for IT Support (External) Office 365 course (Word, Excel, Power Point etc.) (External) Power your career as you power the world.Vishay helps the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Since 1962, we have defined what technology can be through our electronic components-we can also help you define your future. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Come join us and help us build the DNA of tech. Our products are the DNA of the world's technology.Vishay's products are around the world, touching nearly everyone, everywhere, all the time. The amazing thing is that often these important components are rarely seen, quietly and reliably operating inside the world's most popular and important technology products. Their impact on the world is huge-and it's why we believe that our components really make up the very DNA of technology.As we look to the future, the opportunities are limitless to innovate. Our research and development teams are focused on products that position Vishay to be a leader in growth technologies such as connectivity, mobility, and sustainability. Imagine a job where you get to see the world evolve thanks in part to your projects and products. Imagine your work impacting lives around the world! Building your experience.Along with the freedom and support to build your unique career, comes responsibility. Career advancement is earned, not given, at Vishay. Some of the attributes of successful Vishay employees include: Self-driven and hardworking Intellectually and culturally flexible, curious and eager to learn Excited to give, and receive, a challenge Have strong integrity & ethics Thrive in a teamwork environmentWe welcome you to identify new opportunities, take chances, and show your ability-speaking up and stepping up will open doors to leadership, cross-team, cross-functional, and cross-border experiences that will define and redefine your development.
What we do We're building the last piece of the puzzle to help companies unlock AI code generation - the part that makes it actually safe to ship. AI is enabling engineers to write code faster than ever before. But software review and testing hasn't caught up. Engineering leaders are drowning in long software review cycles and more bugs than ever. The bottleneck isn't writing code anymore - it's everything that comes after it. We spent 3 years building patented foundational technology to solve this. Since then, we've grown 5x year-on-year and now work with some of the most AI-driven engineering teams in the world - Notion, ElevenLabs, Dropbox, Discord, LaunchDarkly, Wiz, CoreWeave, Wealthsimple, and more, and are backed by the same investors behind Twilio, Twitch, Intercom and PagerDuty. Individual investors include the founders of Vercel, Datadog, Segment, Dropbox, the CTO of GitHub, CPO of Adobe, head of engineering at Cursor and many more. Our mission is to radically accelerate the pace of software development by empowering every engineer to ship at the speed their agents write code. This is an opportunity to join a company going through hypergrowth as we scale from millions of annual recurring revenue to $100m ARR. If this excites you, come help us build it! What is the opportunity? Join Meticulous as our Founder's Associate, where you'll work closely with the CEO and play a key role in supporting the day-to-day running of the business. This is a unique opportunity to work across a range of functions - from customer success to internal operations - and gain firsthand exposure to what it takes to scale a high-growth startup. We're looking for a smart generalist who's excited to get stuck in, learn quickly, and take on increasing responsibility over time. If you're hungry to build, solve problems, and grow fast in your career, we'd love to hear from you. Examples of projects you will work on Customer & sales operations: Build the best internal processes and systems to enable GTM to run faster, including improving our customer database, usage data and revops visibility Finance: Improve and own systems around account payable, account receivable, payroll and accounting People & team: Coordinate interviews, support hiring and create onboarding and offboarding processes, improve internal documentation and own company offsites and events Environment: Be the head of environment: make our office the best environment to be in You will love this role if You learn fast and can context switch - you have strong analytical thinking and can work from first principles; ambiguity / lack of experience in a domain doesn't faze you You are highly agentic - you have a bias to action, move fast, take ownership without being asked, and get genuinely frustrated when things stall You are Meticulous - you are reliable, detail-oriented and thorough You want to roll up your sleeves - you enjoy producing the output, not delegating out You are highly organised - you live your life in Notion and Google sheets and love planning / organising systems! This role is not for you if You expect to work regular working hours and never to travel; our teams, customers, investors span SF, London, NY and you may occasionally be expected to travel You need a structured environment, clear handoffs, or someone to model the work for you You're a strategist looking to delegate the hard work to someone else You take it personally when work you've invested in gets deprioritized or redirected abruptly Requirements At least 1 year of work experience in a fast paced environment (early stage startup, hypergrowth scaleup, MBB consulting, FAANG, Tier 1 bank or similar foundation) Bonus if you've been an early employee ( You may look like this Growth / Generalist problem solver: You are currently a founder's associate or work at an early stage startup or VC fund or MBB consulting and want more ownership Builder: You are an ex-founder, have started something from scratch whether in uni or as a side hustle (can be a community, a blog, an app), or been part of an incubator (YC, EF, Antler) Perks Unlimited food & drinks in office - including daily lunch as a team, and your own Amazon business account to buy whatever snacks you want for the office. A setup you'll love - everyone has a standing desk, brand new Macbook, your choice of ergonomic peripherals, and a £2k WFH budget to make home just as good £300 monthly wellness stipend - Third Space gym, reformer pilates, cold plunge, however you want to keep your best We celebrate you - £400 in gifts on your birthday and work anniversary every year Team offsites - we work and play hard, we've done offsites in Italy, Abu Dhabi and local 5-star resorts Unlimited book budget - we have a growing in-office library and actively encourage everyone to add to it, whether you want to ramp up your knowledge of software testing, or become a better startup operator! In person, 4 days a week - at our office in Shoreditch
30/05/2026
Full time
What we do We're building the last piece of the puzzle to help companies unlock AI code generation - the part that makes it actually safe to ship. AI is enabling engineers to write code faster than ever before. But software review and testing hasn't caught up. Engineering leaders are drowning in long software review cycles and more bugs than ever. The bottleneck isn't writing code anymore - it's everything that comes after it. We spent 3 years building patented foundational technology to solve this. Since then, we've grown 5x year-on-year and now work with some of the most AI-driven engineering teams in the world - Notion, ElevenLabs, Dropbox, Discord, LaunchDarkly, Wiz, CoreWeave, Wealthsimple, and more, and are backed by the same investors behind Twilio, Twitch, Intercom and PagerDuty. Individual investors include the founders of Vercel, Datadog, Segment, Dropbox, the CTO of GitHub, CPO of Adobe, head of engineering at Cursor and many more. Our mission is to radically accelerate the pace of software development by empowering every engineer to ship at the speed their agents write code. This is an opportunity to join a company going through hypergrowth as we scale from millions of annual recurring revenue to $100m ARR. If this excites you, come help us build it! What is the opportunity? Join Meticulous as our Founder's Associate, where you'll work closely with the CEO and play a key role in supporting the day-to-day running of the business. This is a unique opportunity to work across a range of functions - from customer success to internal operations - and gain firsthand exposure to what it takes to scale a high-growth startup. We're looking for a smart generalist who's excited to get stuck in, learn quickly, and take on increasing responsibility over time. If you're hungry to build, solve problems, and grow fast in your career, we'd love to hear from you. Examples of projects you will work on Customer & sales operations: Build the best internal processes and systems to enable GTM to run faster, including improving our customer database, usage data and revops visibility Finance: Improve and own systems around account payable, account receivable, payroll and accounting People & team: Coordinate interviews, support hiring and create onboarding and offboarding processes, improve internal documentation and own company offsites and events Environment: Be the head of environment: make our office the best environment to be in You will love this role if You learn fast and can context switch - you have strong analytical thinking and can work from first principles; ambiguity / lack of experience in a domain doesn't faze you You are highly agentic - you have a bias to action, move fast, take ownership without being asked, and get genuinely frustrated when things stall You are Meticulous - you are reliable, detail-oriented and thorough You want to roll up your sleeves - you enjoy producing the output, not delegating out You are highly organised - you live your life in Notion and Google sheets and love planning / organising systems! This role is not for you if You expect to work regular working hours and never to travel; our teams, customers, investors span SF, London, NY and you may occasionally be expected to travel You need a structured environment, clear handoffs, or someone to model the work for you You're a strategist looking to delegate the hard work to someone else You take it personally when work you've invested in gets deprioritized or redirected abruptly Requirements At least 1 year of work experience in a fast paced environment (early stage startup, hypergrowth scaleup, MBB consulting, FAANG, Tier 1 bank or similar foundation) Bonus if you've been an early employee ( You may look like this Growth / Generalist problem solver: You are currently a founder's associate or work at an early stage startup or VC fund or MBB consulting and want more ownership Builder: You are an ex-founder, have started something from scratch whether in uni or as a side hustle (can be a community, a blog, an app), or been part of an incubator (YC, EF, Antler) Perks Unlimited food & drinks in office - including daily lunch as a team, and your own Amazon business account to buy whatever snacks you want for the office. A setup you'll love - everyone has a standing desk, brand new Macbook, your choice of ergonomic peripherals, and a £2k WFH budget to make home just as good £300 monthly wellness stipend - Third Space gym, reformer pilates, cold plunge, however you want to keep your best We celebrate you - £400 in gifts on your birthday and work anniversary every year Team offsites - we work and play hard, we've done offsites in Italy, Abu Dhabi and local 5-star resorts Unlimited book budget - we have a growing in-office library and actively encourage everyone to add to it, whether you want to ramp up your knowledge of software testing, or become a better startup operator! In person, 4 days a week - at our office in Shoreditch
Select how often (in days) to receive an alert: Location: Dundee, DND, GB Work Arrangement: Hybrid Job Requisition ID: 66683 At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths. We are . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Temporary position - Fixed Term contract (3 months) - based in Dundee Position Summary The Temporary Data Reconciliation Assistant will support the reconciliation and validation of MSS data reports and related documentation, helping to ensure records are accurate, complete, and properly maintained. The role requires strong attention to detail, organizational skills, and the ability to follow internal process and procedures. Main duties and responsibilities Assist with reconciliation of MSS data reports to ensure accuracy, consistency, and consistency Organize and maintain electronic folders and supporting documentation Upload, hyperlink and map supporting files to relevant spreadsheets and trackers Review and validate existing documentation and highlight missing or incomplete information Support data validation and document checking activities Ensure all documentation aligns with internal compliance and audit requirements Liaise with freight forwarders, carriers, suppliers, customers, and customs brokers to obtain, verify, or clarify documentation Draft Letters of Authority and other formal correspondence as required Monitor outstanding requests, follow up proactively, and escalates where responses are delayed or not received Maintain accurate records of communications, actions taken, and status updates Provide regular progress updates and highlight risks or issues to management Support continuous improvement of data reconciliation and document management processes Assist with ad hoc administrative, compliance, or data-related tasks as required Undertake any other duties reasonably required to support the business and project objectives Qualifications Required 1 year experience in Logistics, customs brokers is desirable Proficient in use of MS Office Other Requirements Strong attention to detail and organisational skills Proficiency in spreadsheets and document management systems Ability to manage and prioritise high volumes of data and documentation Effective communication skills, both written and verbal Proactive, solution-oriented mindset with the ability to escalates appropriately All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
30/05/2026
Full time
Select how often (in days) to receive an alert: Location: Dundee, DND, GB Work Arrangement: Hybrid Job Requisition ID: 66683 At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths. We are . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Temporary position - Fixed Term contract (3 months) - based in Dundee Position Summary The Temporary Data Reconciliation Assistant will support the reconciliation and validation of MSS data reports and related documentation, helping to ensure records are accurate, complete, and properly maintained. The role requires strong attention to detail, organizational skills, and the ability to follow internal process and procedures. Main duties and responsibilities Assist with reconciliation of MSS data reports to ensure accuracy, consistency, and consistency Organize and maintain electronic folders and supporting documentation Upload, hyperlink and map supporting files to relevant spreadsheets and trackers Review and validate existing documentation and highlight missing or incomplete information Support data validation and document checking activities Ensure all documentation aligns with internal compliance and audit requirements Liaise with freight forwarders, carriers, suppliers, customers, and customs brokers to obtain, verify, or clarify documentation Draft Letters of Authority and other formal correspondence as required Monitor outstanding requests, follow up proactively, and escalates where responses are delayed or not received Maintain accurate records of communications, actions taken, and status updates Provide regular progress updates and highlight risks or issues to management Support continuous improvement of data reconciliation and document management processes Assist with ad hoc administrative, compliance, or data-related tasks as required Undertake any other duties reasonably required to support the business and project objectives Qualifications Required 1 year experience in Logistics, customs brokers is desirable Proficient in use of MS Office Other Requirements Strong attention to detail and organisational skills Proficiency in spreadsheets and document management systems Ability to manage and prioritise high volumes of data and documentation Effective communication skills, both written and verbal Proactive, solution-oriented mindset with the ability to escalates appropriately All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice programme, completing a nationally recognised qualification while fulfilling your role. You will be the "face" (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently. Key Responsibilities Being first point of contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues. Incident logging: Accurately logging details of faults and requests into our Service Management tool. Troubleshooting: Diagnosing and resolving basic technical issues such as password resets and account unlocks, software installation and Microsoft Office/365 queries, and basic hardware faults (laptops, printers, peripherals). Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams. Customer service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction. Learning: Dedicating 20% of working hours to apprenticeship studies, workshops, and coursework. Essential Skills & Attributes Communication: Excellent verbal and written English skills. Explain technical things to non-technical people. Passion for tech: A genuine interest in IT, computers, and how technology works. Problem solving: A logical mind that enjoys figuring out puzzles and fixing things. Empathy: Patience and desire to help people frustrated with technical problems. Team player: Willingness to ask for help and support colleagues. Minimum Entry Requirements Maths and English GCSE - Grade 4/C or above. Right to work in England and have lived here for last 5 years. Location Birmingham Business Park (Onsite) What We Offer You Upon successful completion of the initial apprenticeship, our Internal First policy will enable you to express interest in further roles across our business areas including AI, Cyber Security, or Cloud Engineering. Training: Full support to achieve Level 3 Apprenticeship qualification. Mentorship: Coaching, team leadership and pastoral care to support development. Benefits Competitive apprentice salary. 25 days annual leave + bank holidays. Private medical insurance and pension scheme. Employee discounts (retail, cinema, travel). Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
30/05/2026
Full time
Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice programme, completing a nationally recognised qualification while fulfilling your role. You will be the "face" (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently. Key Responsibilities Being first point of contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues. Incident logging: Accurately logging details of faults and requests into our Service Management tool. Troubleshooting: Diagnosing and resolving basic technical issues such as password resets and account unlocks, software installation and Microsoft Office/365 queries, and basic hardware faults (laptops, printers, peripherals). Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams. Customer service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction. Learning: Dedicating 20% of working hours to apprenticeship studies, workshops, and coursework. Essential Skills & Attributes Communication: Excellent verbal and written English skills. Explain technical things to non-technical people. Passion for tech: A genuine interest in IT, computers, and how technology works. Problem solving: A logical mind that enjoys figuring out puzzles and fixing things. Empathy: Patience and desire to help people frustrated with technical problems. Team player: Willingness to ask for help and support colleagues. Minimum Entry Requirements Maths and English GCSE - Grade 4/C or above. Right to work in England and have lived here for last 5 years. Location Birmingham Business Park (Onsite) What We Offer You Upon successful completion of the initial apprenticeship, our Internal First policy will enable you to express interest in further roles across our business areas including AI, Cyber Security, or Cloud Engineering. Training: Full support to achieve Level 3 Apprenticeship qualification. Mentorship: Coaching, team leadership and pastoral care to support development. Benefits Competitive apprentice salary. 25 days annual leave + bank holidays. Private medical insurance and pension scheme. Employee discounts (retail, cinema, travel). Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
The Senior Technician is a cornerstone within Ryan's Information Technology (IT) team, adept in Desktop Administration with a broad skill set in IT infrastructure, including Networks, Servers, and Telecommunications. Tasked with maintaining optimal systems and site performance and security, this role blends hands on technical work with strategic project management and vendor collaboration. Emphasizing a proactive approach, the Senior Technician ensures robust, secure IT operations, supporting both daily needs and long term initiatives. Responsibilities and Scope Foster a culture of collaboration and continuous improvement within the IT team. Act as a senior escalation point for complex technical issues and provide guidance to the Service Desk team. Lead communication and project coordination with business units, representing IT infrastructure services across the organization. Manage vendor relationships to enhance service delivery and optimize performance. Oversee multiple projects, demonstrating strong time management and leadership skills. Partner with IT management to improve service delivery methods and procedures. Support continuous cross training within the Desktop Administration Team. Participate in on call rotations for critical support outside normal business hours. Client Support Act as the primary point of contact for IT infrastructure support at designated locations, ensuring the reliability and performance of desktop and broader IT systems through strategic and hands on support. Deliver tier 3 support for the Service Desk on desktop issues and provide tier 1 to 2 support for network, server, and telecommunications queries, showcasing a deep understanding of the IT infrastructure spectrum. Responsively address service desk requests via various channels, ensuring all tickets are resolved efficiently and in alignment with firm SLAs and "Best Practice" guidelines, to exceed client expectations. Forge strong, collaborative relationships with business units and vendors, serving as a critical liaison to translate requirements into IT solutions, address challenges, and align infrastructure developments with business goals. Manage the coordination, movement, and reconnection of IT infrastructure equipment, ensuring smooth transitions and minimal disruption to operations. Offer direct assistance to users, addressing queries and problems with a focus on service excellence and user satisfaction, ensuring that IT supports business productivity and growth. Value to the Enterprise Lead strategic IT infrastructure projects beyond desktop technology, contributing to the design and deployment of scalable, secure solutions. Develop and uphold IT standards, policies, and procedures. Optimize vendor management for value and performance. Stay current with emerging technologies and recommend relevant innovations. Provide advanced troubleshooting and maintenance across IT infrastructure components. Promote operational excellence through ITIL frameworks and best practices. Conduct audits and performance analyses to optimize systems. Manage resource allocation and capacity planning to support future business needs. Education and Experience Bachelor's degree in a relevant technology field, or equivalent experience and knowledge of computer/network principles, is required. More than 7 years of IT Infrastructure Support experience in medium to large multi location companies managing desktops, servers, networks, and telephony. Proven ability to provide tier 1 to 3 Desktop support in a 5,000+ user corporate computing environment that consists of Windows10/11 and Mac clients. Proficiency in using industry standard Mobile Device Management (MDM) solutions, such as JAMFPro and Intune, to manage a variety of devices, ensuring secure and efficient operations across the organization. Must have a solid foundation in network, server, and telecommunication systems, with the ability to manage and troubleshoot complex infrastructure issues. Strong project management skills and experience with Incident and Change management processes. Exceptional problem solving abilities and communication skills. Ability to collaborate to determine the most appropriate technical strategies and designs to meet business needs. Computer Skills Proficient in Microsoft O365 and Windows10/11. Familiar with SCCM, VMware vSphere, and networking technologies. Experience with PowerShell scripting and MDM tools like JAMFPro and Intune is preferred. Additional knowledge in Microsoft Server Operating Systems and components (Active Directory, DNS, DHCP, ADFS), VoIP, VLANs, LAN/WAN technologies, load balancers, and wireless technologies is a plus. Certificates and Licenses Valid driver's license required. Microsoft O365, MCP, and Active Directory certifications preferred. Additional certifications in Windows Server, VMware, CCNA, Network+, or Security+ are advantageous. Work Environment and Travel Standard indoor working environment. Occasional long periods of sitting while working at a computer. The position requires regular interaction with employees at all levels of the Firm and external vendors. Able to travel internationally, travel requirement: up to 25%. Equal Employment Opportunity Statement Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Ryan welcomes and encourages applications from people with disabilities. Privacy and Data Protection Notice To change or modify any personal information previously provided, the Data Subject Access Request form can be accessed at the privacy link. Please note that personal information is protected in accordance with relevant privacy laws. For full details, the privacy notice is available upon request.
30/05/2026
Full time
The Senior Technician is a cornerstone within Ryan's Information Technology (IT) team, adept in Desktop Administration with a broad skill set in IT infrastructure, including Networks, Servers, and Telecommunications. Tasked with maintaining optimal systems and site performance and security, this role blends hands on technical work with strategic project management and vendor collaboration. Emphasizing a proactive approach, the Senior Technician ensures robust, secure IT operations, supporting both daily needs and long term initiatives. Responsibilities and Scope Foster a culture of collaboration and continuous improvement within the IT team. Act as a senior escalation point for complex technical issues and provide guidance to the Service Desk team. Lead communication and project coordination with business units, representing IT infrastructure services across the organization. Manage vendor relationships to enhance service delivery and optimize performance. Oversee multiple projects, demonstrating strong time management and leadership skills. Partner with IT management to improve service delivery methods and procedures. Support continuous cross training within the Desktop Administration Team. Participate in on call rotations for critical support outside normal business hours. Client Support Act as the primary point of contact for IT infrastructure support at designated locations, ensuring the reliability and performance of desktop and broader IT systems through strategic and hands on support. Deliver tier 3 support for the Service Desk on desktop issues and provide tier 1 to 2 support for network, server, and telecommunications queries, showcasing a deep understanding of the IT infrastructure spectrum. Responsively address service desk requests via various channels, ensuring all tickets are resolved efficiently and in alignment with firm SLAs and "Best Practice" guidelines, to exceed client expectations. Forge strong, collaborative relationships with business units and vendors, serving as a critical liaison to translate requirements into IT solutions, address challenges, and align infrastructure developments with business goals. Manage the coordination, movement, and reconnection of IT infrastructure equipment, ensuring smooth transitions and minimal disruption to operations. Offer direct assistance to users, addressing queries and problems with a focus on service excellence and user satisfaction, ensuring that IT supports business productivity and growth. Value to the Enterprise Lead strategic IT infrastructure projects beyond desktop technology, contributing to the design and deployment of scalable, secure solutions. Develop and uphold IT standards, policies, and procedures. Optimize vendor management for value and performance. Stay current with emerging technologies and recommend relevant innovations. Provide advanced troubleshooting and maintenance across IT infrastructure components. Promote operational excellence through ITIL frameworks and best practices. Conduct audits and performance analyses to optimize systems. Manage resource allocation and capacity planning to support future business needs. Education and Experience Bachelor's degree in a relevant technology field, or equivalent experience and knowledge of computer/network principles, is required. More than 7 years of IT Infrastructure Support experience in medium to large multi location companies managing desktops, servers, networks, and telephony. Proven ability to provide tier 1 to 3 Desktop support in a 5,000+ user corporate computing environment that consists of Windows10/11 and Mac clients. Proficiency in using industry standard Mobile Device Management (MDM) solutions, such as JAMFPro and Intune, to manage a variety of devices, ensuring secure and efficient operations across the organization. Must have a solid foundation in network, server, and telecommunication systems, with the ability to manage and troubleshoot complex infrastructure issues. Strong project management skills and experience with Incident and Change management processes. Exceptional problem solving abilities and communication skills. Ability to collaborate to determine the most appropriate technical strategies and designs to meet business needs. Computer Skills Proficient in Microsoft O365 and Windows10/11. Familiar with SCCM, VMware vSphere, and networking technologies. Experience with PowerShell scripting and MDM tools like JAMFPro and Intune is preferred. Additional knowledge in Microsoft Server Operating Systems and components (Active Directory, DNS, DHCP, ADFS), VoIP, VLANs, LAN/WAN technologies, load balancers, and wireless technologies is a plus. Certificates and Licenses Valid driver's license required. Microsoft O365, MCP, and Active Directory certifications preferred. Additional certifications in Windows Server, VMware, CCNA, Network+, or Security+ are advantageous. Work Environment and Travel Standard indoor working environment. Occasional long periods of sitting while working at a computer. The position requires regular interaction with employees at all levels of the Firm and external vendors. Able to travel internationally, travel requirement: up to 25%. Equal Employment Opportunity Statement Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Ryan welcomes and encourages applications from people with disabilities. Privacy and Data Protection Notice To change or modify any personal information previously provided, the Data Subject Access Request form can be accessed at the privacy link. Please note that personal information is protected in accordance with relevant privacy laws. For full details, the privacy notice is available upon request.
IT Technician (Prince Henry's Grammar School) Location: Prince Henry's Grammar School, Otley, UK Contract Type: Permanent Education Phases: Secondary Expected Working Start Date: ASAP About us Prince Henry's is an over subscribed comprehensive school with over 1660 students, including around 350 in the Sixth Form. Our Ofsted Report (November 2024) confirms us as an outstanding school across all areas. We strive for continuous improvement of our educational provision so that our students are fully prepared for 21st century society. We serve the market town of Otley (in the Wharfe Valley) and the surrounding villages including Pool, Bramhope and Adel. The Wharfe Valley is a wonderful region to live and work, close to areas of outstanding natural beauty, yet benefits from good transport links to key towns and cities across the country. Importantly we emphasise high quality professional development, partnering with the Red Kite Teaching School Alliance to deliver CPL to staff across the region, ensuring good access to development opportunities for all staff. Job Description NJC Grade B3 Scale Points 7 - 11 Permanent - All Year Round Full Time Required ASAP Prince Henry's Grammar School are seeking a Technician to join the IT department on a permanent basis. The post is to provide 1st line support for all IT queries, managing all school devices to facilitate smooth running IT provision across the whole school. The successful candidate will be enrolled onto an IT related apprenticeship at the earliest opportunity (NVQ 3 / CompTIA). Responsibilities & Requirements 5 GCSEs or equivalent (A-C) including English and Maths Recent experience of working in a busy ICT environment Knowledge of software (including Windows) operating systems and network security Excellent organisational and time management skills Passion for supporting the use of IT Benefits Excellent Continuing Professional Development opportunities A dedicated staff team supported by a committed and experienced senior leadership team Wellbeing perks, Employee Assistance Programme, great pension scheme, salary sacrifice schemes, cafeteria, free parking To arrange a visit to the school, please contact in the first instance. Collaborative Learning Trust is committed to promoting and safeguarding the welfare of all children and expects all staff and volunteers to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. In line with KCSiE 2025, we will carry out an online search as part of our due diligence on shortlisted candidates. This may help identify any matters that are publicly available online, which we might want to explore with you at interview.
30/05/2026
Full time
IT Technician (Prince Henry's Grammar School) Location: Prince Henry's Grammar School, Otley, UK Contract Type: Permanent Education Phases: Secondary Expected Working Start Date: ASAP About us Prince Henry's is an over subscribed comprehensive school with over 1660 students, including around 350 in the Sixth Form. Our Ofsted Report (November 2024) confirms us as an outstanding school across all areas. We strive for continuous improvement of our educational provision so that our students are fully prepared for 21st century society. We serve the market town of Otley (in the Wharfe Valley) and the surrounding villages including Pool, Bramhope and Adel. The Wharfe Valley is a wonderful region to live and work, close to areas of outstanding natural beauty, yet benefits from good transport links to key towns and cities across the country. Importantly we emphasise high quality professional development, partnering with the Red Kite Teaching School Alliance to deliver CPL to staff across the region, ensuring good access to development opportunities for all staff. Job Description NJC Grade B3 Scale Points 7 - 11 Permanent - All Year Round Full Time Required ASAP Prince Henry's Grammar School are seeking a Technician to join the IT department on a permanent basis. The post is to provide 1st line support for all IT queries, managing all school devices to facilitate smooth running IT provision across the whole school. The successful candidate will be enrolled onto an IT related apprenticeship at the earliest opportunity (NVQ 3 / CompTIA). Responsibilities & Requirements 5 GCSEs or equivalent (A-C) including English and Maths Recent experience of working in a busy ICT environment Knowledge of software (including Windows) operating systems and network security Excellent organisational and time management skills Passion for supporting the use of IT Benefits Excellent Continuing Professional Development opportunities A dedicated staff team supported by a committed and experienced senior leadership team Wellbeing perks, Employee Assistance Programme, great pension scheme, salary sacrifice schemes, cafeteria, free parking To arrange a visit to the school, please contact in the first instance. Collaborative Learning Trust is committed to promoting and safeguarding the welfare of all children and expects all staff and volunteers to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. In line with KCSiE 2025, we will carry out an online search as part of our due diligence on shortlisted candidates. This may help identify any matters that are publicly available online, which we might want to explore with you at interview.
About The Role The Street Works Team strives to be an industry leader by constantly innovating and imparting knowledge to its Highway Authority partners, and being a prominent attendee and contributor to the industry bodies responsible for policy reviews and amendments. At the heart of our ambition is the desire to deliver consistency and parity in coordinating both Street Works & Licensing activities. Within this role, you will assist in ensuring that the Council's duties under the Highways Act, New Roads and Street Works Act 1991, Traffic Management Act 2004 and The London Permit Scheme are discharged effectively to reduce the impact of works to the public highway to enable the Council to fulfil its network management duty. You will receive, process and coordinate Street works licence applications. Liaise with contractors, statutory undertakers, and other stakeholders to ensure compliance and minimise disruption to the Public. You will work under the relevant statutory legislation, ensuring all information is collated and produced in a timely manner. The role within the team will have a major part to play in the improvement of air quality, and the reduction of congestion caused by temporary works by reviewing applications and undertaking onsite assessments. Our offer to you Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Pre Employment Checks Proof of address Evidence of any name changes (if applicable) Right to work in the UK Overseas criminal record check (if applicable) Satisfactory references Occupational Health clearance Evidence of professional qualifications or registrations DBS check at the appropriate level (if applicable) Safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Disability Confident Scheme Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues. We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone's identity can combine to create unique experiences of discrimination and disadvantage. We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace. Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.
30/05/2026
Full time
About The Role The Street Works Team strives to be an industry leader by constantly innovating and imparting knowledge to its Highway Authority partners, and being a prominent attendee and contributor to the industry bodies responsible for policy reviews and amendments. At the heart of our ambition is the desire to deliver consistency and parity in coordinating both Street Works & Licensing activities. Within this role, you will assist in ensuring that the Council's duties under the Highways Act, New Roads and Street Works Act 1991, Traffic Management Act 2004 and The London Permit Scheme are discharged effectively to reduce the impact of works to the public highway to enable the Council to fulfil its network management duty. You will receive, process and coordinate Street works licence applications. Liaise with contractors, statutory undertakers, and other stakeholders to ensure compliance and minimise disruption to the Public. You will work under the relevant statutory legislation, ensuring all information is collated and produced in a timely manner. The role within the team will have a major part to play in the improvement of air quality, and the reduction of congestion caused by temporary works by reviewing applications and undertaking onsite assessments. Our offer to you Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Pre Employment Checks Proof of address Evidence of any name changes (if applicable) Right to work in the UK Overseas criminal record check (if applicable) Satisfactory references Occupational Health clearance Evidence of professional qualifications or registrations DBS check at the appropriate level (if applicable) Safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Disability Confident Scheme Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues. We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone's identity can combine to create unique experiences of discrimination and disadvantage. We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace. Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.
37 hours per week - shifts are 7.5 hours and will start and finish between 6am and 8pm in a weekly pattern. Permanent, All Year round. Require to start as soon as possible We are now recruiting for a Site Assistant to join our team. You will provide caretaking support to the academy, ensuring the security and general appearance of the buildings and grounds are maintained in accordance with the required standards. The Redhill Academyis part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website. Access to Local Government Pension Scheme Generous annual leave entitlement increasing with service, plus statutory holidays The opportunity to be part of a highly supportive and ambitious team/school Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay Cycle to work Scheme Commitment to employee Health and Wellbeing including Employee Assistance Programme Employee benefits platform For further details regarding this post please contact David Stevens on the Academy number. To apply complete our on-line application form, please use the 'apply now' button. If you have any questions or queries regarding the application process please contact the HR Team. As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.
30/05/2026
Full time
37 hours per week - shifts are 7.5 hours and will start and finish between 6am and 8pm in a weekly pattern. Permanent, All Year round. Require to start as soon as possible We are now recruiting for a Site Assistant to join our team. You will provide caretaking support to the academy, ensuring the security and general appearance of the buildings and grounds are maintained in accordance with the required standards. The Redhill Academyis part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website. Access to Local Government Pension Scheme Generous annual leave entitlement increasing with service, plus statutory holidays The opportunity to be part of a highly supportive and ambitious team/school Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay Cycle to work Scheme Commitment to employee Health and Wellbeing including Employee Assistance Programme Employee benefits platform For further details regarding this post please contact David Stevens on the Academy number. To apply complete our on-line application form, please use the 'apply now' button. If you have any questions or queries regarding the application process please contact the HR Team. As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.
Technical Business Analyst - Industrial Software Primary Location: Newcastle, NSW, AU Metso is innovating the future of bulk material handling through advanced automation. Our Axo33 product platform delivers real-time digital modelling, intelligent decision-making and high-reliability automation for mine-to-port operations. Deployed globally, Axo33 systems support critical infrastructure across stockyards, rail and shipping environments - improving throughput, storage efficiency and operational safety. We are seeking a Technical Business Analyst to play a key role in shaping product requirements, improving delivery clarity and supporting the continued growth of the Axo33 engineering team. This role will suit someone who can work closely with engineers, product leaders and delivery teams to translate complex industrial operations into clear, practical software requirements. About the Role As a Technical Business Analyst, you will work across product development and customer implementation activities, helping define the features, workflows and functional requirements that support Axo33's continued evolution. This is not a traditional corporate business analyst role. You will be working in a technical product environment where requirements must connect real-world industrial operations with software design, system integration, user workflows and scalable product development. You will work closely with Product Owners, System Architects, Automation Engineers, Full Stack Developers, Systems Engineers and delivery teams to bring structure to complex problems, clarify ambiguous requirements and help ensure engineering teams have the information they need to design, build, test and deploy reliable software for live operational environments. Core Responsibilities Work with Product Owners, engineers and delivery teams to define clear functional and non-functional requirements Translate industrial workflows, operational needs and customer requirements into actionable software specifications Support backlog refinement, story structure, acceptance criteria and story quality Prepare functional specifications, feature documentation, user workflows and process flows Support product development and customer implementation activities across the Axo33 platform Help define user workflows across stockyard, rail, shipping and inventory-related systems Work with technical teams to clarify integration requirements involving PLC/SCADA, telemetry, APIs and third party systems Support requirements traceability from concept through design, development, testing and deployment Identify gaps, ambiguities and risks in requirements before they become delivery issues Help improve repeatable analysis, documentation and delivery practices within a growing engineering team Capture lessons from customer deployments and operational feedback to support ongoing product improvement Tech and Domain Exposure You do not need to be a software engineer, but you should be comfortable working with technical teams and complex systems. Exposure to the following will be highly regarded: Industrial automation, mining, bulk materials handling or operational technology environments Software product development and Agile delivery practices APIs, databases, integrations, telemetry or real time data systems PLC/SCADA integrated systems or industrial control environments User workflow mapping, process modelling or functional specification writing Jira, Confluence or similar backlog and documentation tools Data visualisation, reporting or operational dashboard requirements Highly Regarded Experience Experience as a Technical Business Analyst, Software Business Analyst, Systems Analyst or similar Ability to structure requirements for complex software or industrial systems Experience writing user stories, acceptance criteria, functional specifications and process documentation Ability to work across both product development and project implementation contexts Comfort working with ambiguity and creating structure in a growing team environment Strong analytical thinking and practical problem solving ability Clear communication skills across technical and non technical stakeholders Experience working closely with engineering, product or delivery teams Bonus Points For Experience in mining, ports, rail, logistics, manufacturing or heavy industry Familiarity with stockyards, conveyors, train loaders, ship loaders, reclaimers or related industrial equipment Experience working on software that integrates with real world operational systems Exposure to digital twins, automation platforms, optimisation systems or industrial decision support tools Experience helping establish BA, product ownership or delivery practices in a growing technical team What You Bring A practical, technical approach to business analysis Strong ownership of requirement quality, story clarity and delivery readiness Ability to simplify complex operational and technical concepts into clear requirements Confidence working directly with engineers, product leaders and delivery teams A collaborative mindset and willingness to improve team practices over time Attention to detail, strong written communication and a focus on usable documentation Curiosity about industrial systems and a desire to understand how software performs in live operational environments Why Metso? At Metso, your work directly supports automation systems used in global mining operations and critical supply chains. You'll help shape industrial software deployed in real operational environments, where reliability, performance and safety are critical. You'll join a collaborative Axo33 engineering team with the opportunity to improve how product requirements are defined, documented and delivered across stockyard, rail and shipping operations worldwide.
30/05/2026
Full time
Technical Business Analyst - Industrial Software Primary Location: Newcastle, NSW, AU Metso is innovating the future of bulk material handling through advanced automation. Our Axo33 product platform delivers real-time digital modelling, intelligent decision-making and high-reliability automation for mine-to-port operations. Deployed globally, Axo33 systems support critical infrastructure across stockyards, rail and shipping environments - improving throughput, storage efficiency and operational safety. We are seeking a Technical Business Analyst to play a key role in shaping product requirements, improving delivery clarity and supporting the continued growth of the Axo33 engineering team. This role will suit someone who can work closely with engineers, product leaders and delivery teams to translate complex industrial operations into clear, practical software requirements. About the Role As a Technical Business Analyst, you will work across product development and customer implementation activities, helping define the features, workflows and functional requirements that support Axo33's continued evolution. This is not a traditional corporate business analyst role. You will be working in a technical product environment where requirements must connect real-world industrial operations with software design, system integration, user workflows and scalable product development. You will work closely with Product Owners, System Architects, Automation Engineers, Full Stack Developers, Systems Engineers and delivery teams to bring structure to complex problems, clarify ambiguous requirements and help ensure engineering teams have the information they need to design, build, test and deploy reliable software for live operational environments. Core Responsibilities Work with Product Owners, engineers and delivery teams to define clear functional and non-functional requirements Translate industrial workflows, operational needs and customer requirements into actionable software specifications Support backlog refinement, story structure, acceptance criteria and story quality Prepare functional specifications, feature documentation, user workflows and process flows Support product development and customer implementation activities across the Axo33 platform Help define user workflows across stockyard, rail, shipping and inventory-related systems Work with technical teams to clarify integration requirements involving PLC/SCADA, telemetry, APIs and third party systems Support requirements traceability from concept through design, development, testing and deployment Identify gaps, ambiguities and risks in requirements before they become delivery issues Help improve repeatable analysis, documentation and delivery practices within a growing engineering team Capture lessons from customer deployments and operational feedback to support ongoing product improvement Tech and Domain Exposure You do not need to be a software engineer, but you should be comfortable working with technical teams and complex systems. Exposure to the following will be highly regarded: Industrial automation, mining, bulk materials handling or operational technology environments Software product development and Agile delivery practices APIs, databases, integrations, telemetry or real time data systems PLC/SCADA integrated systems or industrial control environments User workflow mapping, process modelling or functional specification writing Jira, Confluence or similar backlog and documentation tools Data visualisation, reporting or operational dashboard requirements Highly Regarded Experience Experience as a Technical Business Analyst, Software Business Analyst, Systems Analyst or similar Ability to structure requirements for complex software or industrial systems Experience writing user stories, acceptance criteria, functional specifications and process documentation Ability to work across both product development and project implementation contexts Comfort working with ambiguity and creating structure in a growing team environment Strong analytical thinking and practical problem solving ability Clear communication skills across technical and non technical stakeholders Experience working closely with engineering, product or delivery teams Bonus Points For Experience in mining, ports, rail, logistics, manufacturing or heavy industry Familiarity with stockyards, conveyors, train loaders, ship loaders, reclaimers or related industrial equipment Experience working on software that integrates with real world operational systems Exposure to digital twins, automation platforms, optimisation systems or industrial decision support tools Experience helping establish BA, product ownership or delivery practices in a growing technical team What You Bring A practical, technical approach to business analysis Strong ownership of requirement quality, story clarity and delivery readiness Ability to simplify complex operational and technical concepts into clear requirements Confidence working directly with engineers, product leaders and delivery teams A collaborative mindset and willingness to improve team practices over time Attention to detail, strong written communication and a focus on usable documentation Curiosity about industrial systems and a desire to understand how software performs in live operational environments Why Metso? At Metso, your work directly supports automation systems used in global mining operations and critical supply chains. You'll help shape industrial software deployed in real operational environments, where reliability, performance and safety are critical. You'll join a collaborative Axo33 engineering team with the opportunity to improve how product requirements are defined, documented and delivered across stockyard, rail and shipping operations worldwide.
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £50,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK's leading packaging distributor with over 75 years of heritage, we combine market leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. Success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you'll bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self motivation, resilience and autonomy Confident operating in a field based role across the Thames Valley/M4 corridor region (and you must reside 'on patch') Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you'll find genuine opportunity to develop your career within a large, stable and ambitious group business.
30/05/2026
Full time
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £50,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK's leading packaging distributor with over 75 years of heritage, we combine market leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. Success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you'll bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self motivation, resilience and autonomy Confident operating in a field based role across the Thames Valley/M4 corridor region (and you must reside 'on patch') Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you'll find genuine opportunity to develop your career within a large, stable and ambitious group business.
AI Compliance and Governance Specialist Department: IT Employment Type: Permanent - Full Time Location: London Reporting To: Stephen Smith Description At Sabio Group, we are building the next generation of AI powered customer experience for some of the world's most demanding enterprise brands. We deliver significant volumes of agentic AI, LLM and conversational solutions into regulated industries - which means governance and compliance aren't a back office function for us, they're a competitive advantage and a customer expectation. We are hiring an AI Compliance & Governance Specialist to join our Internal AI Team and add capacity to our existing governance and compliance function. We already ISO 27001 and SOC 2 Type II certified, we operate under the EU AI Act, and we are working towards ISO 42001. You will play a key part in evolving that posture - across the solutions we ship to customers, the policies and procedures we run internally, and the way we evidence trust to regulators and clients. This is a hands on role for someone who is genuinely curious about AI, comfortable using AI tooling to amplify their own output, and thoughtful about how to govern it responsibly. It's a fun, fast paced environment with a high growth business area behind it - and a strong remit to shape how AI is built and deployed across the Sabio group. Key Responsibilities Customer Solution Assurance Review and assure the AI solutions we deliver to customers against EU AI Act obligations, ISO 42001 controls, customer specific regulatory requirements and Sabio's internal standards. Partner with delivery teams during discovery, design and deployment to ensure bias, hallucination, prompt injection, misuse and other AI specific risks are identified and mitigated by design - not patched in later. Support pre sales and customer conversations on compliance posture, certifications and responsible AI commitments. Policy, Procedure & Strategy Draft, maintain and evolve internal AI policies, procedures, standards and control frameworks. Contribute to the strategic direction of Sabio's AI governance programme - including roadmap to ISO 42001 certification and ongoing alignment with EU AI Act, ISO 27001 and SOC 2 Type II. Translate regulatory change (EU AI Act guidance, national implementations, sector specific rules) into practical, actionable internal guidance. Audit & Assurance Audit Sabio's AI deployment and support methodologies against internal standards and external frameworks. Support external audits from customers, certification bodies and regulators - preparing evidence, running walkthroughs and remediating findings. Build and report on AI governance KPIs that give leadership and customers a clear, honest view of compliance posture. Responsible AI in Practice Operationalise responsible AI principles - fairness, transparency, accountability, robustness, human oversight - across solution lifecycles. Work with engineering and AI teams on practical mitigations for bias, hallucination, jailbreak resistance, data leakage and acceptable use boundaries. Help define and evolve our approach to evaluation, red teaming and ongoing monitoring of deployed AI systems. Enablement & Communication Run working sessions, training and clinics that lift AI governance literacy across engineering, delivery, sales and operations. Bring people together across geographies and disciplines to land decisions and unblock initiatives. Produce high quality written content - policies, briefings, customer facing assurance materials, internal comms. Working with AI Use AI tooling (Microsoft Copilot, Microsoft Cowork and others) as a core part of how you deliver - drafting, analysing, summarising, reviewing - to materially amplify your output. Skills Knowledge and Expertise Required Demonstrable experience in AI compliance, AI governance or AI risk - either as a dedicated focus or as a major component of a broader compliance, legal, infosec, cyber or engineering role that you've since pivoted toward AI. Strong working knowledge of the EU AI Act and a clear understanding of how risk classification, obligations and timelines apply to real world AI systems. Familiarity with ISO/IEC 42001, ISO/IEC 27001 and SOC 2 Type II - what they require, how they interlock, and how to evidence compliance in practice. A genuine grasp of the core principles of modern AI: LLMs, prompt engineering, context engineering, retrieval augmented generation, and agentic frameworks - enough to challenge engineers credibly and apply governance to what's actually being built, not a generic abstraction of it. Hands on experience using AI tooling as part of your day job - using AI co work / copilots to draft, review, analyse and accelerate your own output. Awareness of bias, hallucination, prompt injection, data leakage and misuse risks in deployed AI systems, with practical experience helping to mitigate them. Excellent written and verbal communication - able to draft a board grade policy, run a workshop, brief a customer auditor and write a sharp internal memo. Ability to run meetings, bring groups together and drive outcomes across geographically dispersed teams and different business functions. Comfort with high pace, multi stakeholder environments - motivated, flexible, and able to build effective working relationships across cultures and time zones. A passion for raising the bar in others - coaching, enabling and growing AI governance literacy across the organisation. Desirable Working proficiency in Spanish alongside English. Familiarity with Microsoft Copilot, Microsoft Cowork and the broader Microsoft AI ecosystem. Hands on familiarity with AI offerings from Anthropic, OpenAI, Google and conversational AI platforms such as Cognigy, and a practical sense of how their governance characteristics differ. Prior career stage in legal, information security, cyber security, audit or software engineering - now focused on AI governance and compliance. Experience supporting customer facing audits or regulator engagement in a B2B / enterprise context. Exposure to AI evaluation, red teaming or model assurance practices. Experience working in or with contact centre, customer experience or other regulated enterprise domains. Nice to Have Experience contributing to an ISO 42001 certification journey end to end. Familiarity with NIST AI RMF, UK AI regulatory developments, or sector specific AI guidance (financial services, healthcare, public sector). Exposure to emerging agent interoperability and safety standards (e.g. MCP, A2A) and human in the loop patterns. A track record of writing publicly - blogs, talks, whitepapers - on AI governance, responsible AI or adjacent topics. Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
30/05/2026
Full time
AI Compliance and Governance Specialist Department: IT Employment Type: Permanent - Full Time Location: London Reporting To: Stephen Smith Description At Sabio Group, we are building the next generation of AI powered customer experience for some of the world's most demanding enterprise brands. We deliver significant volumes of agentic AI, LLM and conversational solutions into regulated industries - which means governance and compliance aren't a back office function for us, they're a competitive advantage and a customer expectation. We are hiring an AI Compliance & Governance Specialist to join our Internal AI Team and add capacity to our existing governance and compliance function. We already ISO 27001 and SOC 2 Type II certified, we operate under the EU AI Act, and we are working towards ISO 42001. You will play a key part in evolving that posture - across the solutions we ship to customers, the policies and procedures we run internally, and the way we evidence trust to regulators and clients. This is a hands on role for someone who is genuinely curious about AI, comfortable using AI tooling to amplify their own output, and thoughtful about how to govern it responsibly. It's a fun, fast paced environment with a high growth business area behind it - and a strong remit to shape how AI is built and deployed across the Sabio group. Key Responsibilities Customer Solution Assurance Review and assure the AI solutions we deliver to customers against EU AI Act obligations, ISO 42001 controls, customer specific regulatory requirements and Sabio's internal standards. Partner with delivery teams during discovery, design and deployment to ensure bias, hallucination, prompt injection, misuse and other AI specific risks are identified and mitigated by design - not patched in later. Support pre sales and customer conversations on compliance posture, certifications and responsible AI commitments. Policy, Procedure & Strategy Draft, maintain and evolve internal AI policies, procedures, standards and control frameworks. Contribute to the strategic direction of Sabio's AI governance programme - including roadmap to ISO 42001 certification and ongoing alignment with EU AI Act, ISO 27001 and SOC 2 Type II. Translate regulatory change (EU AI Act guidance, national implementations, sector specific rules) into practical, actionable internal guidance. Audit & Assurance Audit Sabio's AI deployment and support methodologies against internal standards and external frameworks. Support external audits from customers, certification bodies and regulators - preparing evidence, running walkthroughs and remediating findings. Build and report on AI governance KPIs that give leadership and customers a clear, honest view of compliance posture. Responsible AI in Practice Operationalise responsible AI principles - fairness, transparency, accountability, robustness, human oversight - across solution lifecycles. Work with engineering and AI teams on practical mitigations for bias, hallucination, jailbreak resistance, data leakage and acceptable use boundaries. Help define and evolve our approach to evaluation, red teaming and ongoing monitoring of deployed AI systems. Enablement & Communication Run working sessions, training and clinics that lift AI governance literacy across engineering, delivery, sales and operations. Bring people together across geographies and disciplines to land decisions and unblock initiatives. Produce high quality written content - policies, briefings, customer facing assurance materials, internal comms. Working with AI Use AI tooling (Microsoft Copilot, Microsoft Cowork and others) as a core part of how you deliver - drafting, analysing, summarising, reviewing - to materially amplify your output. Skills Knowledge and Expertise Required Demonstrable experience in AI compliance, AI governance or AI risk - either as a dedicated focus or as a major component of a broader compliance, legal, infosec, cyber or engineering role that you've since pivoted toward AI. Strong working knowledge of the EU AI Act and a clear understanding of how risk classification, obligations and timelines apply to real world AI systems. Familiarity with ISO/IEC 42001, ISO/IEC 27001 and SOC 2 Type II - what they require, how they interlock, and how to evidence compliance in practice. A genuine grasp of the core principles of modern AI: LLMs, prompt engineering, context engineering, retrieval augmented generation, and agentic frameworks - enough to challenge engineers credibly and apply governance to what's actually being built, not a generic abstraction of it. Hands on experience using AI tooling as part of your day job - using AI co work / copilots to draft, review, analyse and accelerate your own output. Awareness of bias, hallucination, prompt injection, data leakage and misuse risks in deployed AI systems, with practical experience helping to mitigate them. Excellent written and verbal communication - able to draft a board grade policy, run a workshop, brief a customer auditor and write a sharp internal memo. Ability to run meetings, bring groups together and drive outcomes across geographically dispersed teams and different business functions. Comfort with high pace, multi stakeholder environments - motivated, flexible, and able to build effective working relationships across cultures and time zones. A passion for raising the bar in others - coaching, enabling and growing AI governance literacy across the organisation. Desirable Working proficiency in Spanish alongside English. Familiarity with Microsoft Copilot, Microsoft Cowork and the broader Microsoft AI ecosystem. Hands on familiarity with AI offerings from Anthropic, OpenAI, Google and conversational AI platforms such as Cognigy, and a practical sense of how their governance characteristics differ. Prior career stage in legal, information security, cyber security, audit or software engineering - now focused on AI governance and compliance. Experience supporting customer facing audits or regulator engagement in a B2B / enterprise context. Exposure to AI evaluation, red teaming or model assurance practices. Experience working in or with contact centre, customer experience or other regulated enterprise domains. Nice to Have Experience contributing to an ISO 42001 certification journey end to end. Familiarity with NIST AI RMF, UK AI regulatory developments, or sector specific AI guidance (financial services, healthcare, public sector). Exposure to emerging agent interoperability and safety standards (e.g. MCP, A2A) and human in the loop patterns. A track record of writing publicly - blogs, talks, whitepapers - on AI governance, responsible AI or adjacent topics. Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Join us at Entrust- a leader in identity centric security solutions, serving over 150 countries. We empower careers, foster collaboration, and build secure systems that keep the world moving safely. Job Summary Senior Product Manager responsible for the development and growth of Entrust's Identity Verification solutions. This strategic, customer focused role shapes product strategy, roadmap planning, and execution to meet evolving client needs in a digital first economy and accelerate adoption across geographies, including financial services. Key Responsibilities Product Strategy & Roadmap Development: Define a market driven product vision aligned with organizational goals; own and maintain the roadmap, integrating industry trends, customer feedback, and business objectives. Identify opportunities for innovation while ensuring regulatory compliance and scalability. Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC, AML, and risk reduction methods. Work with sales and client teams to translate insights into product decisions. Cross Functional Collaboration: Partner with engineering, UX design, marketing, and operations to ensure timely delivery of high quality solutions. Coordinate with business development and sales for go to market strategies and product positioning. Product Performance Monitoring: Continuously track product adoption, competitive performance, and customer satisfaction. Define KPIs and metrics for product success and provide regular updates to leadership. Leadership & Stakeholder Management: Engage internal stakeholders (executive teams, engineering, marketing) and external partners (customers, regulatory bodies) to ensure smooth development cycles and market readiness. Mentor junior product managers as needed. Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field. Experience: 8+ years of product management, ideally in identity verification, cybersecurity, or related industries. Proven success with SaaS product launches and lifecycle management. Strong familiarity with KYC/AML technologies, compliance frameworks, digital identities, biometrics, and document authentication. Skills: Strategic thinker with the ability to balance technical details and long term goals; exceptional communication to convey vision; proficiency in Agile product development; strong analytical and data driven decision making experience. Core Competencies Customer Focus - passion for understanding customer problems and innovating impactful solutions. Technical Aptitude - grasp emerging identity verification technologies and translate them into product innovations. Execution Excellence - results driven mindset ensuring deliverables meet deadlines and business goals. Leadership - empower cross functional teams through alignment and clarity on product goals. Preferred Qualifications Previous experience in identity management, verification, or adjacent industries. Knowledge of global regulations such as eIDAS, NIST, AML/KYC compliance. Fluency in Spanish is preferred. Hybrid role: 3 days per week in our London office. Benefits Career Growth - learning forward initiatives and challenging projects to support your professional journey. Flexibility - remote, hybrid, or on site options to fit your lifestyle. Collaboration - a culture that values diverse perspectives and encourages shared ideas. Diversity & Inclusion - we commit to building a diverse workforce and providing an accessible experience for candidates of all abilities. Equal Opportunity Employer Entrust is an EEO/AA/Disabled/Veterans Employer. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require accommodation, contact .
30/05/2026
Full time
Join us at Entrust- a leader in identity centric security solutions, serving over 150 countries. We empower careers, foster collaboration, and build secure systems that keep the world moving safely. Job Summary Senior Product Manager responsible for the development and growth of Entrust's Identity Verification solutions. This strategic, customer focused role shapes product strategy, roadmap planning, and execution to meet evolving client needs in a digital first economy and accelerate adoption across geographies, including financial services. Key Responsibilities Product Strategy & Roadmap Development: Define a market driven product vision aligned with organizational goals; own and maintain the roadmap, integrating industry trends, customer feedback, and business objectives. Identify opportunities for innovation while ensuring regulatory compliance and scalability. Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC, AML, and risk reduction methods. Work with sales and client teams to translate insights into product decisions. Cross Functional Collaboration: Partner with engineering, UX design, marketing, and operations to ensure timely delivery of high quality solutions. Coordinate with business development and sales for go to market strategies and product positioning. Product Performance Monitoring: Continuously track product adoption, competitive performance, and customer satisfaction. Define KPIs and metrics for product success and provide regular updates to leadership. Leadership & Stakeholder Management: Engage internal stakeholders (executive teams, engineering, marketing) and external partners (customers, regulatory bodies) to ensure smooth development cycles and market readiness. Mentor junior product managers as needed. Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field. Experience: 8+ years of product management, ideally in identity verification, cybersecurity, or related industries. Proven success with SaaS product launches and lifecycle management. Strong familiarity with KYC/AML technologies, compliance frameworks, digital identities, biometrics, and document authentication. Skills: Strategic thinker with the ability to balance technical details and long term goals; exceptional communication to convey vision; proficiency in Agile product development; strong analytical and data driven decision making experience. Core Competencies Customer Focus - passion for understanding customer problems and innovating impactful solutions. Technical Aptitude - grasp emerging identity verification technologies and translate them into product innovations. Execution Excellence - results driven mindset ensuring deliverables meet deadlines and business goals. Leadership - empower cross functional teams through alignment and clarity on product goals. Preferred Qualifications Previous experience in identity management, verification, or adjacent industries. Knowledge of global regulations such as eIDAS, NIST, AML/KYC compliance. Fluency in Spanish is preferred. Hybrid role: 3 days per week in our London office. Benefits Career Growth - learning forward initiatives and challenging projects to support your professional journey. Flexibility - remote, hybrid, or on site options to fit your lifestyle. Collaboration - a culture that values diverse perspectives and encourages shared ideas. Diversity & Inclusion - we commit to building a diverse workforce and providing an accessible experience for candidates of all abilities. Equal Opportunity Employer Entrust is an EEO/AA/Disabled/Veterans Employer. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require accommodation, contact .