Join us at Entrust- a leader in identity centric security solutions, serving over 150 countries. We empower careers, foster collaboration, and build secure systems that keep the world moving safely.
Job Summary
Senior Product Manager responsible for the development and growth of Entrust's Identity Verification solutions. This strategic, customer focused role shapes product strategy, roadmap planning, and execution to meet evolving client needs in a digital first economy and accelerate adoption across geographies, including financial services.
Key Responsibilities
- Product Strategy & Roadmap Development: Define a market driven product vision aligned with organizational goals; own and maintain the roadmap, integrating industry trends, customer feedback, and business objectives. Identify opportunities for innovation while ensuring regulatory compliance and scalability.
- Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC, AML, and risk reduction methods. Work with sales and client teams to translate insights into product decisions.
- Cross Functional Collaboration: Partner with engineering, UX design, marketing, and operations to ensure timely delivery of high quality solutions. Coordinate with business development and sales for go to market strategies and product positioning.
- Product Performance Monitoring: Continuously track product adoption, competitive performance, and customer satisfaction. Define KPIs and metrics for product success and provide regular updates to leadership.
- Leadership & Stakeholder Management: Engage internal stakeholders (executive teams, engineering, marketing) and external partners (customers, regulatory bodies) to ensure smooth development cycles and market readiness. Mentor junior product managers as needed.
Qualifications
Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field.
Experience: 8+ years of product management, ideally in identity verification, cybersecurity, or related industries. Proven success with SaaS product launches and lifecycle management. Strong familiarity with KYC/AML technologies, compliance frameworks, digital identities, biometrics, and document authentication.
Skills: Strategic thinker with the ability to balance technical details and long term goals; exceptional communication to convey vision; proficiency in Agile product development; strong analytical and data driven decision making experience.
Core Competencies
- Customer Focus - passion for understanding customer problems and innovating impactful solutions.
- Technical Aptitude - grasp emerging identity verification technologies and translate them into product innovations.
- Execution Excellence - results driven mindset ensuring deliverables meet deadlines and business goals.
- Leadership - empower cross functional teams through alignment and clarity on product goals.
Preferred Qualifications
- Previous experience in identity management, verification, or adjacent industries.
- Knowledge of global regulations such as eIDAS, NIST, AML/KYC compliance.
- Fluency in Spanish is preferred.
Hybrid role: 3 days per week in our London office.
Benefits
- Career Growth - learning forward initiatives and challenging projects to support your professional journey.
- Flexibility - remote, hybrid, or on site options to fit your lifestyle.
- Collaboration - a culture that values diverse perspectives and encourages shared ideas.
- Diversity & Inclusion - we commit to building a diverse workforce and providing an accessible experience for candidates of all abilities.
Equal Opportunity Employer
Entrust is an EEO/AA/Disabled/Veterans Employer. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require accommodation, contact .