The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
ROLE SUMMARY This is a senior hands on role that bridges deep HRIS expertise with strategic People Operations leadership. As our People Operations & Technology Lead you will own the architecture, configuration, and continuous optimisation of our HR technology ecosystem with HiBob as the cornerstone, while driving the operational excellence of the full employee lifecycle. You will be equally comfortable getting into the detail of a complex HiBob workflow configuration and presenting a data driven process improvement roadmap to senior stakeholders. This role is explicitly hands on; you will be expected to build, not just direct. Bring the curiosity, discipline, and craft to design systems from the ground up, and the strategic clarity to ensure everything you build serves a larger vision of employee experience and business scale. You will be the escalation point and the most technically capable person in the team. As Multiverse continues to scale, this team will grow with it, and you will play an active role in shaping who joins and how the Ops team develops. KEY RESPONSIBILITIES Workflow Design & Process Optimisation Systems thinking applied to the full employee lifecycle. Architect end to end people workflows - design, document, and continuously iterate on processes spanning onboarding, role changes, performance cycles, and offboarding, treating each as a scalable, automatable system rather than a manual procedure Map process flows to technology - translate policy intent and business requirements into workflow logic within the HR tech stack, identifying where automation, AI, or self service can replace manual touchpoints Drive self service adoption - design employee and manager journeys that default to self service, reducing reliance on the People team for routine requests while improving the overall experience Own and architect advanced ticketing - own the operation, configuration, SLA framework, and continuous improvement of the HR ticketing system; build intelligent triage, routing, and resolution workflows that progressively reduce ticket volume through upstream self service design HR Tech Stack Integration HRIS, and integrations as strategic infrastructure. Own HiBob platform architecture lead configuration, module management and process redesign across the core HRIS, acting as the internal subject matter expert on all platform matters Architect system integrations - design and oversee the connection of HiBob with adjacent enterprise systems (payroll, ATS, finance, benefits), ensuring accurate, real time data flows and eliminating manual re entry Compliance & Data Governance Rigour Integrity, and trust as foundations of people infrastructure. Establish data governance standards - define and uphold rigorous frameworks for people data accuracy, access control, and security; conduct regular audits and ensure all data structures within the HRIS are fit for purpose Own compliance operations - maintain a clearly documented compliance calendar; manage background checks in line with Ofsted regulations, GDPR, ISO/SOC2, and UK employment legislation Govern payroll and benefits data flows - oversee the accurate, timely movement of all employee data impacting payroll and benefits, ensuring clean handoffs and zero errors at month end SKILLS & EXPERIENCE Essential 5+ years of progressive experience in People Technology, HRIS administration, or strategic People Operations - ideally within a fast scaling organisation Deep, hands on HiBob expertise: configuration, module management, workflow automation, and the full employee lifecycle within the platform Proven track record delivering HRIS implementation or optimisation projects, using agile methodologies (sprint planning, backlog management) Strong technical literacy: SaaS platforms, data structures, API integrations, and HR analytics Experience managing HR ticketing systems and driving SLA based service delivery Demonstrated ability to translate complex business requirements into clear, scalable technical solutions Excellent stakeholder management and communication skills - equally effective with technical teams and senior business leaders Experience handling payroll and benefits related data flows with accuracy and discretion Experience in a regulated environment (Ofsted, GDPR, ISO/SOC2) Hands on experience with AI powered HR tools or agentic workflow automation Exposure to other Tier 1 HRIS platforms (Workday, BambooHR, Personio) in addition to HiBob Background in People Analytics or HR data reporting MEASURING SUCCESS Within 3 months - you will have completed a comprehensive audit of current People Operations processes and HRIS configuration, identified priority pain points, and built trusted relationships with the People & Talent team and key stakeholders. Within 6 months - you will have contributed meaningfully to the People & Talent roadmap, delivered initial "quick win" improvements to the ticketing process and core lifecycle workflows, and activated at least one agentic or AI powered workflow. Within 12 months - you will have executed multiple significant system and process enhancements from the roadmap, demonstrably improved key operational KPIs using technology interventions (ticket resolution time, onboarding satisfaction, data accuracy), and established an enhanced data driven reporting cadence for the People & Talent function. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect - beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We're an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. OUR COMMITMENT TO SAFEGUARDING Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
16/06/2026
Full time
ROLE SUMMARY This is a senior hands on role that bridges deep HRIS expertise with strategic People Operations leadership. As our People Operations & Technology Lead you will own the architecture, configuration, and continuous optimisation of our HR technology ecosystem with HiBob as the cornerstone, while driving the operational excellence of the full employee lifecycle. You will be equally comfortable getting into the detail of a complex HiBob workflow configuration and presenting a data driven process improvement roadmap to senior stakeholders. This role is explicitly hands on; you will be expected to build, not just direct. Bring the curiosity, discipline, and craft to design systems from the ground up, and the strategic clarity to ensure everything you build serves a larger vision of employee experience and business scale. You will be the escalation point and the most technically capable person in the team. As Multiverse continues to scale, this team will grow with it, and you will play an active role in shaping who joins and how the Ops team develops. KEY RESPONSIBILITIES Workflow Design & Process Optimisation Systems thinking applied to the full employee lifecycle. Architect end to end people workflows - design, document, and continuously iterate on processes spanning onboarding, role changes, performance cycles, and offboarding, treating each as a scalable, automatable system rather than a manual procedure Map process flows to technology - translate policy intent and business requirements into workflow logic within the HR tech stack, identifying where automation, AI, or self service can replace manual touchpoints Drive self service adoption - design employee and manager journeys that default to self service, reducing reliance on the People team for routine requests while improving the overall experience Own and architect advanced ticketing - own the operation, configuration, SLA framework, and continuous improvement of the HR ticketing system; build intelligent triage, routing, and resolution workflows that progressively reduce ticket volume through upstream self service design HR Tech Stack Integration HRIS, and integrations as strategic infrastructure. Own HiBob platform architecture lead configuration, module management and process redesign across the core HRIS, acting as the internal subject matter expert on all platform matters Architect system integrations - design and oversee the connection of HiBob with adjacent enterprise systems (payroll, ATS, finance, benefits), ensuring accurate, real time data flows and eliminating manual re entry Compliance & Data Governance Rigour Integrity, and trust as foundations of people infrastructure. Establish data governance standards - define and uphold rigorous frameworks for people data accuracy, access control, and security; conduct regular audits and ensure all data structures within the HRIS are fit for purpose Own compliance operations - maintain a clearly documented compliance calendar; manage background checks in line with Ofsted regulations, GDPR, ISO/SOC2, and UK employment legislation Govern payroll and benefits data flows - oversee the accurate, timely movement of all employee data impacting payroll and benefits, ensuring clean handoffs and zero errors at month end SKILLS & EXPERIENCE Essential 5+ years of progressive experience in People Technology, HRIS administration, or strategic People Operations - ideally within a fast scaling organisation Deep, hands on HiBob expertise: configuration, module management, workflow automation, and the full employee lifecycle within the platform Proven track record delivering HRIS implementation or optimisation projects, using agile methodologies (sprint planning, backlog management) Strong technical literacy: SaaS platforms, data structures, API integrations, and HR analytics Experience managing HR ticketing systems and driving SLA based service delivery Demonstrated ability to translate complex business requirements into clear, scalable technical solutions Excellent stakeholder management and communication skills - equally effective with technical teams and senior business leaders Experience handling payroll and benefits related data flows with accuracy and discretion Experience in a regulated environment (Ofsted, GDPR, ISO/SOC2) Hands on experience with AI powered HR tools or agentic workflow automation Exposure to other Tier 1 HRIS platforms (Workday, BambooHR, Personio) in addition to HiBob Background in People Analytics or HR data reporting MEASURING SUCCESS Within 3 months - you will have completed a comprehensive audit of current People Operations processes and HRIS configuration, identified priority pain points, and built trusted relationships with the People & Talent team and key stakeholders. Within 6 months - you will have contributed meaningfully to the People & Talent roadmap, delivered initial "quick win" improvements to the ticketing process and core lifecycle workflows, and activated at least one agentic or AI powered workflow. Within 12 months - you will have executed multiple significant system and process enhancements from the roadmap, demonstrably improved key operational KPIs using technology interventions (ticket resolution time, onboarding satisfaction, data accuracy), and established an enhanced data driven reporting cadence for the People & Talent function. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect - beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We're an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. OUR COMMITMENT TO SAFEGUARDING Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
About The Role Role Summary: The person who has the authority to plan, coordinate, implement and communicate a comprehensive Quality Management System at all levels within the organisation and maintain as documented information. A Lean thinker, who assesses, monitors, and enhances business performance for our organisation. The Quality Manager will analyse current practices and performance data to develop business process improvements as well as implement changes in workflows, structures, and teams to ensure continuous improvement in company performance. Responsibilities Collaborate with the Coffey team to create strategic and tactical plans for continuous improvement, organisation learning and corporate memory that supports the delivery of Coffey's vision, values and winning ways. Promotion of a positive culture of reporting and continuous improvement. Formulate, develop and review the Coffey Quality and Continuous Improvement policies and documentation for existing an and new activities. Lead, mentoring, train and guide HSQE and Delivery team members in Lean and Quality processes. Foster an ethos of continuous improvement through training and mentoring. Analyse the Quality Management System, identify opportunities for improvement and remove waste from company processes and procedures. Drive initiatives that reduce rework and enhance right-first-time delivery. Work closely with internal stakeholder including HSQE, Design and Delivery. Engage with clients, consultants and subcontractors to align strategic objectives and share best practice. Contribute to the company Process Improvement Log and investigate shortfalls, issues, and complaints in current business processes. Conduct Root Cause Analysis (RCA) for significant findings or identified trends and implement effective Corrective and Preventative actions. Identify inefficiencies, remove waste and lead structured continuous improvement initiatives. Develop KPMs to track performance and produce monthly reports for the business. Report to the senior management team regarding performance of the Quality Management System and Lean Strategies. Carry out regular internal audits of business processes and sites and subsequently provide reports, noting observations and recommendations that must be actioned by site management. Lead and drive the promotion of lessons learned regarding the cost of poor quality. Establish norms and standards of company Lean performance. Facilitate in the implementation of the Last Planner System and collaborate with other stakeholders to focus on enhancing productivity and staff satisfaction. Keep up to date with developments in Lean, Collaborative Planning management and process optimisation. About You Essential Criteria A degree in Engineering, HR, Business or MBA or equivalent experience to support your competency in the role would be beneficial. 3 years'+ experience providing both first line advice and tactical support for ISO9001 and development on lean, process optimisation, operations, or business management. A sharp eye for identifying weak points in processes and organisational structures. An excellent communicator with top-notch presentation skills. Dynamic thinking and problem-solving abilities, curious and open to continuous improvement. Confidence in your abilities and knowledge to influence and lead organisational change. Desirable Criteria Certifications like Certified Quality Engineer (CQE), Six Sigma Green Belt, or Black Belt.
16/06/2026
Full time
About The Role Role Summary: The person who has the authority to plan, coordinate, implement and communicate a comprehensive Quality Management System at all levels within the organisation and maintain as documented information. A Lean thinker, who assesses, monitors, and enhances business performance for our organisation. The Quality Manager will analyse current practices and performance data to develop business process improvements as well as implement changes in workflows, structures, and teams to ensure continuous improvement in company performance. Responsibilities Collaborate with the Coffey team to create strategic and tactical plans for continuous improvement, organisation learning and corporate memory that supports the delivery of Coffey's vision, values and winning ways. Promotion of a positive culture of reporting and continuous improvement. Formulate, develop and review the Coffey Quality and Continuous Improvement policies and documentation for existing an and new activities. Lead, mentoring, train and guide HSQE and Delivery team members in Lean and Quality processes. Foster an ethos of continuous improvement through training and mentoring. Analyse the Quality Management System, identify opportunities for improvement and remove waste from company processes and procedures. Drive initiatives that reduce rework and enhance right-first-time delivery. Work closely with internal stakeholder including HSQE, Design and Delivery. Engage with clients, consultants and subcontractors to align strategic objectives and share best practice. Contribute to the company Process Improvement Log and investigate shortfalls, issues, and complaints in current business processes. Conduct Root Cause Analysis (RCA) for significant findings or identified trends and implement effective Corrective and Preventative actions. Identify inefficiencies, remove waste and lead structured continuous improvement initiatives. Develop KPMs to track performance and produce monthly reports for the business. Report to the senior management team regarding performance of the Quality Management System and Lean Strategies. Carry out regular internal audits of business processes and sites and subsequently provide reports, noting observations and recommendations that must be actioned by site management. Lead and drive the promotion of lessons learned regarding the cost of poor quality. Establish norms and standards of company Lean performance. Facilitate in the implementation of the Last Planner System and collaborate with other stakeholders to focus on enhancing productivity and staff satisfaction. Keep up to date with developments in Lean, Collaborative Planning management and process optimisation. About You Essential Criteria A degree in Engineering, HR, Business or MBA or equivalent experience to support your competency in the role would be beneficial. 3 years'+ experience providing both first line advice and tactical support for ISO9001 and development on lean, process optimisation, operations, or business management. A sharp eye for identifying weak points in processes and organisational structures. An excellent communicator with top-notch presentation skills. Dynamic thinking and problem-solving abilities, curious and open to continuous improvement. Confidence in your abilities and knowledge to influence and lead organisational change. Desirable Criteria Certifications like Certified Quality Engineer (CQE), Six Sigma Green Belt, or Black Belt.
Lead Data Engineer page is loaded Lead Data Engineerlocations: UK - Hooktime type: Full timeposted on: Posted Todayjob requisition id: R At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your role: Lead Data EngineerTo be successful in an engineering role at Elanco requires a highly motivated individual with an innovative mindset and willingness to drive tangible outcomes. The individual must be able to articulate complex technical topics, collaborate with internal and external partners, and ensure quality delivery of the required data products. Your Responsibilities: Partner with your Product Manager to lead squads through sprints, engage in product discovery, enhance engineering designs, and develop compelling solutions to prioritized problem statements. Leverage modern product approaches to influence and shape the business, e.g. discovery, rapid prototyping, and embedding a culture of working out loud. Advocate for, and educate colleagues and stakeholders on, our Enterprise Data Engineering capabilities to ensure their value and potential is well understood. Drive strong technical standards, technical processes governance and control. Support and execute quality change management practices, ensuring a high bar for quality. Drive Elanco's data standards, leveraging standard languages and frameworks across the enterprise, continually reviewing them to ensure a balance of effectiveness and pragmatism. Partner with core engineering groups to ensure application security is appropriately considered, monitored, and acted upon. Act as an escalation point of contact to diagnose and problem solve data engineering challenges. Look for opportunities to modernize our data landscape, maximizing investments and driving more reliable outcomes. Contribute to the Data Engineering community across Elanco to inspire, engage, and ignite innovation. Embrace and demonstrate a learning, growth, and sharing mindset. Look for opportunities to partner internally and externally using formats to engage, learn and achieve great outcomes for Elanco IT. What You Need to Succeed (minimum qualifications): Bachelor's Degree in Computer Science, Software Engineering, or equivalent professional experience. 6+ years of experience engineering and delivering enterprise scale data solutions, with examples in the cloud (especially Databricks, Azure, and GCP) strongly preferred. 2+ years in roles requiring technical leadership and/or coaching and development of colleagues. What will give you a competitive edge (preferred qualifications): Proven ability to lead and deliver complex data projects. Expertise in data pipelines, integration and analytics practices and capabilities. Experience working with modern data architectures, engineering methodologies, and platforms (Databricks, lakehouse, scalable data pipelines, APIs, data contracts, SQL/NoSQL, FAIR data principles, etc.). 2+ years in roles requiring technical leadership and/or coaching and development of colleagues. Familiarity with machine learning workflows, data quality, and data governance. Experience working in complex and diverse global landscapes (business, technology, regulatory, partners, providers, geographies, etc.). Experience as a coach and/or mentor in developing technical skills. Good interpersonal and communication skills; proven ability to work effectively within a team. Familiarity with infrastructure automation techniques and technologies such as Terraform and Ansible. Additional Information: Travel: 0-10% Location: Hook, UK - Hybrid Work Environment If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statusElanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see ourElanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose(TM) CSR framework - all to advance the health of animals, people and the planet. Learn more at .
16/06/2026
Full time
Lead Data Engineer page is loaded Lead Data Engineerlocations: UK - Hooktime type: Full timeposted on: Posted Todayjob requisition id: R At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your role: Lead Data EngineerTo be successful in an engineering role at Elanco requires a highly motivated individual with an innovative mindset and willingness to drive tangible outcomes. The individual must be able to articulate complex technical topics, collaborate with internal and external partners, and ensure quality delivery of the required data products. Your Responsibilities: Partner with your Product Manager to lead squads through sprints, engage in product discovery, enhance engineering designs, and develop compelling solutions to prioritized problem statements. Leverage modern product approaches to influence and shape the business, e.g. discovery, rapid prototyping, and embedding a culture of working out loud. Advocate for, and educate colleagues and stakeholders on, our Enterprise Data Engineering capabilities to ensure their value and potential is well understood. Drive strong technical standards, technical processes governance and control. Support and execute quality change management practices, ensuring a high bar for quality. Drive Elanco's data standards, leveraging standard languages and frameworks across the enterprise, continually reviewing them to ensure a balance of effectiveness and pragmatism. Partner with core engineering groups to ensure application security is appropriately considered, monitored, and acted upon. Act as an escalation point of contact to diagnose and problem solve data engineering challenges. Look for opportunities to modernize our data landscape, maximizing investments and driving more reliable outcomes. Contribute to the Data Engineering community across Elanco to inspire, engage, and ignite innovation. Embrace and demonstrate a learning, growth, and sharing mindset. Look for opportunities to partner internally and externally using formats to engage, learn and achieve great outcomes for Elanco IT. What You Need to Succeed (minimum qualifications): Bachelor's Degree in Computer Science, Software Engineering, or equivalent professional experience. 6+ years of experience engineering and delivering enterprise scale data solutions, with examples in the cloud (especially Databricks, Azure, and GCP) strongly preferred. 2+ years in roles requiring technical leadership and/or coaching and development of colleagues. What will give you a competitive edge (preferred qualifications): Proven ability to lead and deliver complex data projects. Expertise in data pipelines, integration and analytics practices and capabilities. Experience working with modern data architectures, engineering methodologies, and platforms (Databricks, lakehouse, scalable data pipelines, APIs, data contracts, SQL/NoSQL, FAIR data principles, etc.). 2+ years in roles requiring technical leadership and/or coaching and development of colleagues. Familiarity with machine learning workflows, data quality, and data governance. Experience working in complex and diverse global landscapes (business, technology, regulatory, partners, providers, geographies, etc.). Experience as a coach and/or mentor in developing technical skills. Good interpersonal and communication skills; proven ability to work effectively within a team. Familiarity with infrastructure automation techniques and technologies such as Terraform and Ansible. Additional Information: Travel: 0-10% Location: Hook, UK - Hybrid Work Environment If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statusElanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see ourElanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose(TM) CSR framework - all to advance the health of animals, people and the planet. Learn more at .
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Role Summary As a Senior Developer specialising in C# .NET, you will be a pivotal member of our Software Development team, driving an AI first approach to the creation and enhancement of secure, responsive web based finance platforms. These platforms will modernise and extend core PeopleSoft finance capabilities, delivering improved usability, performance, and scalability through contemporary web technologies. You will leverage modern AI assisted development tools and practices to accelerate delivery, improve code quality, and enhance developer productivity, while ensuring solutions meet the high standards of control, auditability, and reliability required within financial systems, including compliance with SOX (Sarbanes Oxley) requirements. Your expertise in C# .NET, combined with your ability to apply AI driven techniques across the software development lifecycle, will be instrumental in delivering robust, scalable, and well governed applications. You will maintain a strong emphasis on testing, traceability, and deterministic system behaviour, ensuring that AI adoption enhances-rather than compromises-system integrity, auditability, and regulatory compliance. In this role, you will apply your architectural experience to help mature our existing software estate, introducing intelligent automation where appropriate and transforming legacy PeopleSoft based functionality into cloud native, web first solutions. You will work closely with the platform engineering team to ensure seamless integration and deployment, while embedding AI enabled tooling and practices in a controlled, transparent, and compliant manner across the development lifecycle. Responsibilities Design, develop, and test components of modern, secure web based finance applications, applying AI assisted development practices to improve quality and delivery speed Contribute to the overall architecture and design of technology solutions, incorporating AI enabled tooling and automation while ensuring control, transparency, and auditability Develop solutions to a high standard that are maintainable, testable, and aligned to acceptance criteria, with a strong emphasis on traceability and deterministic behaviour in regulated environments Adhere to development best practices and processes, including those required for SOX compliance (e.g. change control, segregation of duties, and auditability) Leverage AI tools responsibly across the software development lifecycle (e.g. code generation, testing, documentation), ensuring outputs are reviewed, validated, and compliant with engineering standards Communicate effectively with team members, contribute ideas, and stay current with emerging technologies, particularly in AI and modern engineering practices Liaise with business users to gather and refine application requirements, particularly in the context of modernising legacy finance platforms (e.g. PeopleSoft) Ensure delivered systems are production ready, secure, and well documented, supporting operational handover and ongoing audit requirements Follow coding standards and defined development processes, ensuring consistency, quality, and compliance across all deliverables Resolve third line support issues in a professional and timely manner, applying a structured and analytical approach to problem solving Skills and Experience Essential: Experience in C# .NET, React, JavaScript, TypeScript Experience leveraging AI assisted development tools (e.g. code generation, automated testing, developer productivity tooling) to improve delivery speed and quality Strong understanding of applying AI responsibly within the software development lifecycle, ensuring traceability, auditability, and control Experience of NoSQL or RDMS databases Infrastructure as Code, Terraform or equivalent Modern CI/CD and DevOps practices Cloud technology, ideally AWS (Amazon Web Services) Knowledge of BDD/TDD Agile and scrum development methodologies Methodical approach to software architecture and design and experience employing the right design choices for a given project Understanding of controls required in regulated environments, including SOX (Sarbanes Oxley), with a focus on auditability, segregation of duties, and change control Excellent verbal and written communication skills Desirable: A collaborative team player, approachable, self efficient, and able to foster a positive engineering culture, including adoption of AI first practices Demonstrates curiosity, particularly in emerging technologies, AI capabilities, and continuous improvement of development practices Resilient in a challenging, fast paced, and regulated environment Excels at building relationships, networking, and influencing others across both technical and business teams Strategic collaborator with insight and agility, able to anticipate future challenges, including those related to scale, regulation, and technology evolution, ensuring operational effectiveness Competencies Dynamic work ethic: ability to adapt to changing electronic trading environment and proactively learn new technologies Proactive and willingness to pick up issues Calm demeanour Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Legal and Equal Opportunity Statement Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
16/06/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Role Summary As a Senior Developer specialising in C# .NET, you will be a pivotal member of our Software Development team, driving an AI first approach to the creation and enhancement of secure, responsive web based finance platforms. These platforms will modernise and extend core PeopleSoft finance capabilities, delivering improved usability, performance, and scalability through contemporary web technologies. You will leverage modern AI assisted development tools and practices to accelerate delivery, improve code quality, and enhance developer productivity, while ensuring solutions meet the high standards of control, auditability, and reliability required within financial systems, including compliance with SOX (Sarbanes Oxley) requirements. Your expertise in C# .NET, combined with your ability to apply AI driven techniques across the software development lifecycle, will be instrumental in delivering robust, scalable, and well governed applications. You will maintain a strong emphasis on testing, traceability, and deterministic system behaviour, ensuring that AI adoption enhances-rather than compromises-system integrity, auditability, and regulatory compliance. In this role, you will apply your architectural experience to help mature our existing software estate, introducing intelligent automation where appropriate and transforming legacy PeopleSoft based functionality into cloud native, web first solutions. You will work closely with the platform engineering team to ensure seamless integration and deployment, while embedding AI enabled tooling and practices in a controlled, transparent, and compliant manner across the development lifecycle. Responsibilities Design, develop, and test components of modern, secure web based finance applications, applying AI assisted development practices to improve quality and delivery speed Contribute to the overall architecture and design of technology solutions, incorporating AI enabled tooling and automation while ensuring control, transparency, and auditability Develop solutions to a high standard that are maintainable, testable, and aligned to acceptance criteria, with a strong emphasis on traceability and deterministic behaviour in regulated environments Adhere to development best practices and processes, including those required for SOX compliance (e.g. change control, segregation of duties, and auditability) Leverage AI tools responsibly across the software development lifecycle (e.g. code generation, testing, documentation), ensuring outputs are reviewed, validated, and compliant with engineering standards Communicate effectively with team members, contribute ideas, and stay current with emerging technologies, particularly in AI and modern engineering practices Liaise with business users to gather and refine application requirements, particularly in the context of modernising legacy finance platforms (e.g. PeopleSoft) Ensure delivered systems are production ready, secure, and well documented, supporting operational handover and ongoing audit requirements Follow coding standards and defined development processes, ensuring consistency, quality, and compliance across all deliverables Resolve third line support issues in a professional and timely manner, applying a structured and analytical approach to problem solving Skills and Experience Essential: Experience in C# .NET, React, JavaScript, TypeScript Experience leveraging AI assisted development tools (e.g. code generation, automated testing, developer productivity tooling) to improve delivery speed and quality Strong understanding of applying AI responsibly within the software development lifecycle, ensuring traceability, auditability, and control Experience of NoSQL or RDMS databases Infrastructure as Code, Terraform or equivalent Modern CI/CD and DevOps practices Cloud technology, ideally AWS (Amazon Web Services) Knowledge of BDD/TDD Agile and scrum development methodologies Methodical approach to software architecture and design and experience employing the right design choices for a given project Understanding of controls required in regulated environments, including SOX (Sarbanes Oxley), with a focus on auditability, segregation of duties, and change control Excellent verbal and written communication skills Desirable: A collaborative team player, approachable, self efficient, and able to foster a positive engineering culture, including adoption of AI first practices Demonstrates curiosity, particularly in emerging technologies, AI capabilities, and continuous improvement of development practices Resilient in a challenging, fast paced, and regulated environment Excels at building relationships, networking, and influencing others across both technical and business teams Strategic collaborator with insight and agility, able to anticipate future challenges, including those related to scale, regulation, and technology evolution, ensuring operational effectiveness Competencies Dynamic work ethic: ability to adapt to changing electronic trading environment and proactively learn new technologies Proactive and willingness to pick up issues Calm demeanour Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Legal and Equal Opportunity Statement Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
About the Role We are looking for a Product Manager, DeviceIntelligence to join our Product team. In this role, you will own the product roadmap and delivery for CUJO AI's Device Intelligence (DI) product line - one of our core offerings for tier-1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data-driven analysis into a clear product vision and actionable priorities for engineering teams. You will also champion the integration of AI and LLM-based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems - working at the intersection of cutting-edge networking technology and practical product delivery. Location: This position is remote-friendly. While we ideally seek to fill the role in the UK, candidates based in other European countries will also be considered. In This Role, You Will: Product Planning & Roadmap Ownership Own the Device Intelligence product roadmap and drive quarterly planning, setting and communicating priorities across our strategic themes. Define and maintain a prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity. Lead initiative definition through structured discovery cycles - scoping opportunities and progressing items from research through design to implementation. Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads. Feature Definition & Technical Requirements Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities. Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery. Define and validate LLM-assisted and AI-augmented product workflows, including automated feature extraction pipelines and data labeling tooling. Evaluate and define requirements for emerging networking standards relevant to device identification (Wi-Fi 7/MLO, Matter/Thread, mDNS, DHCP, HTTP User-Agent). Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews, roadmap and requirements alignment. Synthesize customer feedback and field data into actionable product improvements and updated feature priorities. Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts. Organize structured competitive analyses, benchmarking CUJO AI's capabilities against market alternatives on accuracy, feature breadth, and commercial positioning. Monitor market trends, customer technology migrations (e.g. Wi-Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward-looking. Cross-functional Collaboration & Agile Delivery Lead backlog grooming, sprint planning, and retrospectives, ensuring engineering teams have well-defined and prioritized work at all times. Actively resolve impediments impacting release or sprint goals; expedite blockers with proposed mitigations. Maintain accurate product documentation - including quarterly plans, decision logs, and feature specifications. Requirements What We're Looking For: Experience in product management for a technical B2B software product, ideally in networking, cybersecurity, or IoT. Solid understanding of device intelligence or related domain: device fingerprinting, network traffic analysis, or protocol-level identification. Ability to define product requirements for AI/ML systems, including LLM-assisted workflows, clustering algorithms, automated labeling, and model lifecycle management. Networking and IoT protocol literacy: Wi-Fi 802.11ax/be (Wi-Fi 6/6E/7), MLO, Matter, Thread, DHCP, mDNS, HTTP User-Agent. Data analysis skills: able to interpret KPI dashboards, query device intelligence datasets, and draw actionable insights from quantitative data. In-depth knowledge of Agile/Scrum methodologies, quarterly planning frameworks, and backlog management. Strong communication and presentation skills - able to articulate complex technical concepts to both engineering teams and senior business stakeholders. Proficiency with product and collaboration tools such as Jira and Confluence. Fluency in English (spoken and written). What Will Make You Stand Out: A genuine curiosity about AI/ML and emerging networking technologies - you actively explore what's next rather than wait for direction. Data-driven mindset: you ground decisions in evidence and customer feedback, not assumption. You take full ownership of outcomes and follow through - getting your hands dirty when needed. Detail-oriented: you write precise requirements, track risks carefully, and ensure nothing falls through the cracks. Calm under pressure - you stay constructive and solution-focused when facing competing priorities or escalations. A collaborative team player who fosters strong relationships across product, engineering, delivery, and customer teams. Experience working in a similar field and working with Device and/or Traffic identification products. Why Join CUJO AI? Flexible Work - Hybrid or fully remote options based on your location. Ambitious Projects - Work on AI-powered technology that protects millions of homes globally. Career Growth - Training bonuses and continuous learning opportunities. Performance Bonuses - Company-wide annual bonus program. Referral Rewards - Earn up to €1,000 for referring new hires. Team Gatherings - Annual company events and team activities. AtCUJO AI, we value innovation, collaboration, and continuous improvement. Join us and work on technology that makes the internet safer! Apply by May 3, 2026 - but don't wait! We'll hire as soon as we find the right person. Apply via our recruitment portal. Questions? Email us at . Are you the ONE? Let us know!
16/06/2026
Full time
About the Role We are looking for a Product Manager, DeviceIntelligence to join our Product team. In this role, you will own the product roadmap and delivery for CUJO AI's Device Intelligence (DI) product line - one of our core offerings for tier-1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data-driven analysis into a clear product vision and actionable priorities for engineering teams. You will also champion the integration of AI and LLM-based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems - working at the intersection of cutting-edge networking technology and practical product delivery. Location: This position is remote-friendly. While we ideally seek to fill the role in the UK, candidates based in other European countries will also be considered. In This Role, You Will: Product Planning & Roadmap Ownership Own the Device Intelligence product roadmap and drive quarterly planning, setting and communicating priorities across our strategic themes. Define and maintain a prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity. Lead initiative definition through structured discovery cycles - scoping opportunities and progressing items from research through design to implementation. Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads. Feature Definition & Technical Requirements Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities. Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery. Define and validate LLM-assisted and AI-augmented product workflows, including automated feature extraction pipelines and data labeling tooling. Evaluate and define requirements for emerging networking standards relevant to device identification (Wi-Fi 7/MLO, Matter/Thread, mDNS, DHCP, HTTP User-Agent). Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews, roadmap and requirements alignment. Synthesize customer feedback and field data into actionable product improvements and updated feature priorities. Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts. Organize structured competitive analyses, benchmarking CUJO AI's capabilities against market alternatives on accuracy, feature breadth, and commercial positioning. Monitor market trends, customer technology migrations (e.g. Wi-Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward-looking. Cross-functional Collaboration & Agile Delivery Lead backlog grooming, sprint planning, and retrospectives, ensuring engineering teams have well-defined and prioritized work at all times. Actively resolve impediments impacting release or sprint goals; expedite blockers with proposed mitigations. Maintain accurate product documentation - including quarterly plans, decision logs, and feature specifications. Requirements What We're Looking For: Experience in product management for a technical B2B software product, ideally in networking, cybersecurity, or IoT. Solid understanding of device intelligence or related domain: device fingerprinting, network traffic analysis, or protocol-level identification. Ability to define product requirements for AI/ML systems, including LLM-assisted workflows, clustering algorithms, automated labeling, and model lifecycle management. Networking and IoT protocol literacy: Wi-Fi 802.11ax/be (Wi-Fi 6/6E/7), MLO, Matter, Thread, DHCP, mDNS, HTTP User-Agent. Data analysis skills: able to interpret KPI dashboards, query device intelligence datasets, and draw actionable insights from quantitative data. In-depth knowledge of Agile/Scrum methodologies, quarterly planning frameworks, and backlog management. Strong communication and presentation skills - able to articulate complex technical concepts to both engineering teams and senior business stakeholders. Proficiency with product and collaboration tools such as Jira and Confluence. Fluency in English (spoken and written). What Will Make You Stand Out: A genuine curiosity about AI/ML and emerging networking technologies - you actively explore what's next rather than wait for direction. Data-driven mindset: you ground decisions in evidence and customer feedback, not assumption. You take full ownership of outcomes and follow through - getting your hands dirty when needed. Detail-oriented: you write precise requirements, track risks carefully, and ensure nothing falls through the cracks. Calm under pressure - you stay constructive and solution-focused when facing competing priorities or escalations. A collaborative team player who fosters strong relationships across product, engineering, delivery, and customer teams. Experience working in a similar field and working with Device and/or Traffic identification products. Why Join CUJO AI? Flexible Work - Hybrid or fully remote options based on your location. Ambitious Projects - Work on AI-powered technology that protects millions of homes globally. Career Growth - Training bonuses and continuous learning opportunities. Performance Bonuses - Company-wide annual bonus program. Referral Rewards - Earn up to €1,000 for referring new hires. Team Gatherings - Annual company events and team activities. AtCUJO AI, we value innovation, collaboration, and continuous improvement. Join us and work on technology that makes the internet safer! Apply by May 3, 2026 - but don't wait! We'll hire as soon as we find the right person. Apply via our recruitment portal. Questions? Email us at . Are you the ONE? Let us know!
Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting. In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control, and adherence to security and compliance standards. What you'll need to succeedTo be successful in this role, you will bring significant experience in leading technical infrastructure or cloud environments, ideally within a complex environment. You will have a strong understanding of enterprise architecture, networks, and systems integration, alongside a proven ability to translate technical concepts into business outcomes. You will demonstrate strong leadership capability, with experience managing senior engineers or technical specialists, and will be comfortable operating at both strategic and operational levels. Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure environment. What you'll get in returnIn return, you will join a forward-thinking organisation where technology underpins critical public services. You will have the opportunity to shape technical strategy, influence organisational direction, and lead the delivery of robust and resilient technology services.Salary up to 47,000 plus excellent benefits package, including generous annual leave entitlement, public sector pension, annual pay reviews, public sector discount card for several dining and leisure attractions, free on-site parking, flexible and hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/06/2026
Full time
Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting. In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control, and adherence to security and compliance standards. What you'll need to succeedTo be successful in this role, you will bring significant experience in leading technical infrastructure or cloud environments, ideally within a complex environment. You will have a strong understanding of enterprise architecture, networks, and systems integration, alongside a proven ability to translate technical concepts into business outcomes. You will demonstrate strong leadership capability, with experience managing senior engineers or technical specialists, and will be comfortable operating at both strategic and operational levels. Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure environment. What you'll get in returnIn return, you will join a forward-thinking organisation where technology underpins critical public services. You will have the opportunity to shape technical strategy, influence organisational direction, and lead the delivery of robust and resilient technology services.Salary up to 47,000 plus excellent benefits package, including generous annual leave entitlement, public sector pension, annual pay reviews, public sector discount card for several dining and leisure attractions, free on-site parking, flexible and hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
16/06/2026
Full time
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
Job Description Job Location: Belfast Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. As a team Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture Technology powers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for our clients. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialised skills and tailored solutions. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. The Opportunity Do you lead with both technical depth and delivery excellence? At Accenture Technology, we're looking for an engineering focused Delivery Lead who combines genuine technical credibility with a track record of leading complex programmes and the curiosity to drive teams forward in an AI enabled world. You'll be embedded in real client engagements across our Global Delivery Network - working with some of the world's most ambitious organisations to deliver technology transformation that genuinely matters. You'll bring the confidence to engage in architecture conversations, contribute meaningfully to technical decisions, and inspire engineering teams through a shared understanding of what great delivery looks like. With access to Accenture's unmatched global resources, deep partnerships with the world's leading technology companies, and a culture built on continuous innovation, this is a role for someone who wants to shape the future of engineering delivery - not just manage it. What You'll Do You'll own end to end delivery - accountable for quality, pace, and client confidence from kick off to go live. Here's how that breaks down: Lead Drive delivery of high quality technology transformation programmes, on time and on budget Lead multi functional, geographically distributed engineering teams across the full delivery lifecycle - design, build, test, and deploy Coach and develop your team, creating an environment where AI tooling and modern engineering practices are adopted thoughtfully and with measurable impact Act as a trusted technology delivery partner for clients - bridging the gap between engineering reality and business expectation Plan & Decide Actively contribute to technical decisions - evaluating architectural trade offs, build vs. buy options, and their downstream impact on delivery risk and pace Use AI assisted planning tools to improve estimation accuracy, forecast risks earlier, and drive more data informed sprint and programme decisions Develop and manage end to end delivery plans across Agile, Scaled Agile, Kanban, and Waterfall methodologies Proactively manage Risk, Assumptions, Issues, and Dependencies (RAID) - using AI tooling to surface patterns and predict blockers before they land Lead governance, stakeholder reporting, and budgetary control with clarity and accountability Shape the Future of Engineering Delivery Champion AI enabled delivery practices within your teams - from AI assisted backlog refinement and sprint forecasting to automated status reporting and retrospective insight Stay ahead of where engineering delivery is going - agentic development, AI in the SDLC, DevSecOps, platform engineering - and bring those practices into your programmes Drive a culture of continuous improvement, where teams are empowered to experiment, iterate, and raise the bar on how software is built and shipped Contribute to Accenture's engineering delivery community, sharing what works and influencing practice at scale Qualification Proven track record of successfully leading end to end technology delivery programmes at scale, including budget ownership Strong engineering background - able to actively engage in technical design, architecture, and solution decisions, not just translate between teams Solid experience across Agile (Scrum, Kanban, Scaled Agile/SAFe) and Waterfall delivery methodologies Experienced people leader - able to build, motivate, and develop high performing, cross functional engineering teams Excellent stakeholder management skills - confident engaging senior client and internal leaders on both technical and commercial dimensions Strong organisational skills, able to manage multiple priorities and workstreams simultaneously Hands on user of AI enabled delivery tooling who actively champions adoption across their teams - able to speak concretely to how it has changed the way you plan, report, and lead AI Enabled Engineering Leadership (Essential at CL8) Practical experience using AI tools to improve delivery outcomes - e.g. AI assisted risk identification, sprint forecasting, reporting automation, or retrospective analysis Ability to coach teams on responsible and effective use of AI in a delivery context, maintaining human judgement and accountability on high stakes decisions Awareness of AI's evolving role in the SDLC - from AI assisted code generation and testing through to agentic workflows and autonomous delivery tooling Understanding of where AI adds genuine value in engineering delivery - and where human oversight remains essential Set Yourself Apart Proven ability to manage complex multi vendor or multi team delivery environments Experience influencing senior stakeholders and navigating organisational complexity Demonstrable knowledge of modern engineering practices - DevSecOps, SRE, platform engineering, modern architecture Relevant Cloud and Delivery certifications (e.g. SAFe, AWS, PMP, Prince2) Strong Technical and Emotional Quotient - able to hold both the engineering depth and the human dimensions of delivery What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days of vacation per year, access to app based fitness classes and discounts on a range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first class services we are known for. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
16/06/2026
Full time
Job Description Job Location: Belfast Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. As a team Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture Technology powers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for our clients. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialised skills and tailored solutions. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. The Opportunity Do you lead with both technical depth and delivery excellence? At Accenture Technology, we're looking for an engineering focused Delivery Lead who combines genuine technical credibility with a track record of leading complex programmes and the curiosity to drive teams forward in an AI enabled world. You'll be embedded in real client engagements across our Global Delivery Network - working with some of the world's most ambitious organisations to deliver technology transformation that genuinely matters. You'll bring the confidence to engage in architecture conversations, contribute meaningfully to technical decisions, and inspire engineering teams through a shared understanding of what great delivery looks like. With access to Accenture's unmatched global resources, deep partnerships with the world's leading technology companies, and a culture built on continuous innovation, this is a role for someone who wants to shape the future of engineering delivery - not just manage it. What You'll Do You'll own end to end delivery - accountable for quality, pace, and client confidence from kick off to go live. Here's how that breaks down: Lead Drive delivery of high quality technology transformation programmes, on time and on budget Lead multi functional, geographically distributed engineering teams across the full delivery lifecycle - design, build, test, and deploy Coach and develop your team, creating an environment where AI tooling and modern engineering practices are adopted thoughtfully and with measurable impact Act as a trusted technology delivery partner for clients - bridging the gap between engineering reality and business expectation Plan & Decide Actively contribute to technical decisions - evaluating architectural trade offs, build vs. buy options, and their downstream impact on delivery risk and pace Use AI assisted planning tools to improve estimation accuracy, forecast risks earlier, and drive more data informed sprint and programme decisions Develop and manage end to end delivery plans across Agile, Scaled Agile, Kanban, and Waterfall methodologies Proactively manage Risk, Assumptions, Issues, and Dependencies (RAID) - using AI tooling to surface patterns and predict blockers before they land Lead governance, stakeholder reporting, and budgetary control with clarity and accountability Shape the Future of Engineering Delivery Champion AI enabled delivery practices within your teams - from AI assisted backlog refinement and sprint forecasting to automated status reporting and retrospective insight Stay ahead of where engineering delivery is going - agentic development, AI in the SDLC, DevSecOps, platform engineering - and bring those practices into your programmes Drive a culture of continuous improvement, where teams are empowered to experiment, iterate, and raise the bar on how software is built and shipped Contribute to Accenture's engineering delivery community, sharing what works and influencing practice at scale Qualification Proven track record of successfully leading end to end technology delivery programmes at scale, including budget ownership Strong engineering background - able to actively engage in technical design, architecture, and solution decisions, not just translate between teams Solid experience across Agile (Scrum, Kanban, Scaled Agile/SAFe) and Waterfall delivery methodologies Experienced people leader - able to build, motivate, and develop high performing, cross functional engineering teams Excellent stakeholder management skills - confident engaging senior client and internal leaders on both technical and commercial dimensions Strong organisational skills, able to manage multiple priorities and workstreams simultaneously Hands on user of AI enabled delivery tooling who actively champions adoption across their teams - able to speak concretely to how it has changed the way you plan, report, and lead AI Enabled Engineering Leadership (Essential at CL8) Practical experience using AI tools to improve delivery outcomes - e.g. AI assisted risk identification, sprint forecasting, reporting automation, or retrospective analysis Ability to coach teams on responsible and effective use of AI in a delivery context, maintaining human judgement and accountability on high stakes decisions Awareness of AI's evolving role in the SDLC - from AI assisted code generation and testing through to agentic workflows and autonomous delivery tooling Understanding of where AI adds genuine value in engineering delivery - and where human oversight remains essential Set Yourself Apart Proven ability to manage complex multi vendor or multi team delivery environments Experience influencing senior stakeholders and navigating organisational complexity Demonstrable knowledge of modern engineering practices - DevSecOps, SRE, platform engineering, modern architecture Relevant Cloud and Delivery certifications (e.g. SAFe, AWS, PMP, Prince2) Strong Technical and Emotional Quotient - able to hold both the engineering depth and the human dimensions of delivery What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days of vacation per year, access to app based fitness classes and discounts on a range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first class services we are known for. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Your new company A large reputable public sector organisation is looking for an experienced Product Manager to join its IT Services team, leading within the Data Domain as part of a wider product portfolio. Your new role In this role, you will take ownership of product strategy and delivery, defining and executing product roadmaps that enhance how data is classified, managed and utilised across the organisation. You will work closely with senior stakeholders, cross-functional teams and technical specialists to deliver innovative, user-focused digital services-including analytics and AI-enabled capabilities. This is a strategic and hands-on role where you will champion user experience, drive continuous improvement, and ensure value is delivered at pace within a complex, large-scale environment. What you'll need to succeed Proven experience in product management within agile, product-led environments Strong track record of developing and delivering product roadmaps and strategy Experience working with cross-functional IT, data, and delivery teams Ability to influence and engage a wide range of stakeholders A data-driven, user-focused mindset with a passion for continuous improvement Experience delivering value iteratively in complex organisations Knowledge of data strategy and/or emerging technologies (e.g. Generative AI) is highly desirable What you'll get in return Competitive salary ( 48,149 - 57,422) Generous annual leave of 40+ days (including bank holidays and closure days) Hybrid and flexible working options Excellent pension scheme Access to a wide range of staff benefits, discounts and wellbeing support Strong commitment to professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/06/2026
Full time
Your new company A large reputable public sector organisation is looking for an experienced Product Manager to join its IT Services team, leading within the Data Domain as part of a wider product portfolio. Your new role In this role, you will take ownership of product strategy and delivery, defining and executing product roadmaps that enhance how data is classified, managed and utilised across the organisation. You will work closely with senior stakeholders, cross-functional teams and technical specialists to deliver innovative, user-focused digital services-including analytics and AI-enabled capabilities. This is a strategic and hands-on role where you will champion user experience, drive continuous improvement, and ensure value is delivered at pace within a complex, large-scale environment. What you'll need to succeed Proven experience in product management within agile, product-led environments Strong track record of developing and delivering product roadmaps and strategy Experience working with cross-functional IT, data, and delivery teams Ability to influence and engage a wide range of stakeholders A data-driven, user-focused mindset with a passion for continuous improvement Experience delivering value iteratively in complex organisations Knowledge of data strategy and/or emerging technologies (e.g. Generative AI) is highly desirable What you'll get in return Competitive salary ( 48,149 - 57,422) Generous annual leave of 40+ days (including bank holidays and closure days) Hybrid and flexible working options Excellent pension scheme Access to a wide range of staff benefits, discounts and wellbeing support Strong commitment to professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/06/2026
Full time
Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical and Compliance Manager Location: East Kilbride (site based) A well established and growing technology led operations business is seeking a Technical and Compliance Manager to take ownership of site compliance, technical standards and operational support within a high volume processing environment. This is a key role within the senior team, reporting directly to the Managing Director and working closely with operations and commercial teams to ensure the facility operates safely, efficiently and in full compliance with regulatory standards. The role You will take overall responsibility for ensuring a safe, secure and fully compliant operation , while also supporting continuous improvement across processing, testing and throughput performance. Key areas of responsibility include: Leading all compliance related activities across health and safety, quality, environmental and information security standards Ensuring adherence to ISO frameworks including ISO 9001, ISO 14001 and ISO 27001 Maintaining licences, permits and reporting obligations across environmental and regulatory bodies Supporting operational teams to improve productivity, throughput and revenue generation Driving improvements across technical processing, testing and product specification workflows Overseeing site facilities management, including energy usage, infrastructure maintenance and environmental performance Implementing initiatives to reduce environmental impact and improve sustainability Providing guidance on legislative changes and ensuring the business remains compliant with evolving requirements Working closely with senior leadership to align compliance and operational performance with wider business goals About you You will bring a strong blend of technical, operational and compliance experience , ideally gained within a warehouse, production or technical processing environment. We are particularly interested in candidates who demonstrate: Proven leadership experience in a technical or operational setting Strong understanding of compliance frameworks and regulatory environments Experience working with ISO standards (9001, 14001, 27001) A practical, hands on approach with the ability to support operational delivery Strong organisational and communication skills, with the confidence to influence at senior level A track record of driving process improvements and operational efficiency Awareness of environmental and sustainability practices within an operational environment A qualification in IT, engineering or a related technical discipline (HND or equivalent) is desirable. Why apply This is an opportunity to join a business where you can make a visible impact , shaping compliance strategy while directly influencing operational performance and growth. You will have the autonomy to introduce improvements, drive standards and play a key role in the ongoing development of the site.
16/06/2026
Full time
Technical and Compliance Manager Location: East Kilbride (site based) A well established and growing technology led operations business is seeking a Technical and Compliance Manager to take ownership of site compliance, technical standards and operational support within a high volume processing environment. This is a key role within the senior team, reporting directly to the Managing Director and working closely with operations and commercial teams to ensure the facility operates safely, efficiently and in full compliance with regulatory standards. The role You will take overall responsibility for ensuring a safe, secure and fully compliant operation , while also supporting continuous improvement across processing, testing and throughput performance. Key areas of responsibility include: Leading all compliance related activities across health and safety, quality, environmental and information security standards Ensuring adherence to ISO frameworks including ISO 9001, ISO 14001 and ISO 27001 Maintaining licences, permits and reporting obligations across environmental and regulatory bodies Supporting operational teams to improve productivity, throughput and revenue generation Driving improvements across technical processing, testing and product specification workflows Overseeing site facilities management, including energy usage, infrastructure maintenance and environmental performance Implementing initiatives to reduce environmental impact and improve sustainability Providing guidance on legislative changes and ensuring the business remains compliant with evolving requirements Working closely with senior leadership to align compliance and operational performance with wider business goals About you You will bring a strong blend of technical, operational and compliance experience , ideally gained within a warehouse, production or technical processing environment. We are particularly interested in candidates who demonstrate: Proven leadership experience in a technical or operational setting Strong understanding of compliance frameworks and regulatory environments Experience working with ISO standards (9001, 14001, 27001) A practical, hands on approach with the ability to support operational delivery Strong organisational and communication skills, with the confidence to influence at senior level A track record of driving process improvements and operational efficiency Awareness of environmental and sustainability practices within an operational environment A qualification in IT, engineering or a related technical discipline (HND or equivalent) is desirable. Why apply This is an opportunity to join a business where you can make a visible impact , shaping compliance strategy while directly influencing operational performance and growth. You will have the autonomy to introduce improvements, drive standards and play a key role in the ongoing development of the site.
Pearson Whiffin Recruitment Ltd
Milton Keynes Village, Buckinghamshire
Project Manager Network Infrastructure Delivery 12 Month Fixed Term Contract We are seeking an experienced Project Manager to lead the successful delivery of network infrastructure projects within a fast-paced enterprise environment. This is an excellent opportunity for a proven project professional with strong technical understanding of network technologies and a track record of delivering complex projects on time, within budget, and to agreed quality standards. Key Responsibilities Manage the full project lifecycle for network and infrastructure projects from initiation through to delivery and handover. Lead the planning, execution, monitoring, and control of multiple concurrent network projects. Coordinate internal technical teams, third-party suppliers, and business stakeholders to ensure successful project outcomes. Develop and maintain project plans, schedules, budgets, risk registers, and governance documentation. Manage project risks, issues, dependencies, and change controls. Provide regular status reporting to senior stakeholders and project boards. Ensure projects are delivered in accordance with established project management and service management frameworks. Required Skills & Experience Proven experience delivering network infrastructure projects in enterprise environments. Strong understanding of networking technologies including LAN, WAN, Wi-Fi, routing, switching, firewalls, and related infrastructure. Experience working within a Cisco-centric environment is highly desirable. Demonstrable experience managing technical teams and third-party vendors. Excellent stakeholder management, communication, and leadership skills. Strong planning, budgeting, and risk management capabilities. Qualifications PRINCE2 Practitioner (or equivalent project management certification). ITIL Foundation certification or practical experience working within ITIL-based service management environments. Additional project management qualifications such as PMP or Agile certifications would be advantageous.
16/06/2026
Full time
Project Manager Network Infrastructure Delivery 12 Month Fixed Term Contract We are seeking an experienced Project Manager to lead the successful delivery of network infrastructure projects within a fast-paced enterprise environment. This is an excellent opportunity for a proven project professional with strong technical understanding of network technologies and a track record of delivering complex projects on time, within budget, and to agreed quality standards. Key Responsibilities Manage the full project lifecycle for network and infrastructure projects from initiation through to delivery and handover. Lead the planning, execution, monitoring, and control of multiple concurrent network projects. Coordinate internal technical teams, third-party suppliers, and business stakeholders to ensure successful project outcomes. Develop and maintain project plans, schedules, budgets, risk registers, and governance documentation. Manage project risks, issues, dependencies, and change controls. Provide regular status reporting to senior stakeholders and project boards. Ensure projects are delivered in accordance with established project management and service management frameworks. Required Skills & Experience Proven experience delivering network infrastructure projects in enterprise environments. Strong understanding of networking technologies including LAN, WAN, Wi-Fi, routing, switching, firewalls, and related infrastructure. Experience working within a Cisco-centric environment is highly desirable. Demonstrable experience managing technical teams and third-party vendors. Excellent stakeholder management, communication, and leadership skills. Strong planning, budgeting, and risk management capabilities. Qualifications PRINCE2 Practitioner (or equivalent project management certification). ITIL Foundation certification or practical experience working within ITIL-based service management environments. Additional project management qualifications such as PMP or Agile certifications would be advantageous.
Business Development Manager London & South East Up to 105,000 plus package Due to continued growth, we are seeking a UK Senior Sales / Business Development Manager to join a busy facades sub-contractor to source, manage and grow key accounts and new business in London. This company is recognised as a leading contractor in the delivery of bespoke high end facades and glass projects. This will require someone with more than just a sales approach but a detailed understanding of the design and technical aspects of the work. The role will be predominantly based from offices in Central London, with the expectation to set up and attend regular prospecting meetings across the Greater London area, attend site for pre-start meetings and site updates at various locations. With an already existing customer base, the ideal candidate will not only maintain strong relationships with key accounts but continue to grow the customer portfolio. You will work closely with the BD Director and Managing Director and Senior Leadership Team to develop new opportunities for profitable and sustainable growth. This opportunity is ideal for an experienced, entrepreneurial, and highly motivated professional with ambitions to make an impact. UK Senior Sales / Business Development Manager Duties: Reading construction drawings and BoQ's, working with Main Contractors to agree product detail, programme schedules and lead times. Manage relationships and set expectations with Contractors. Working closely with Sales Administrators to draw up order details for customer sign off. Work with the Estimating Department to manage sales enquiries. Maintain an up-to-date record of all leads and sales via our bespoke CRM system. UK Senior Sales / Business Development Manager Requirements: You will have a proven track record of self-generated leads to execute these strategies driving business both in new and existing markets. Proven track record in achieving sales targets. Ideally have experience in the Glass, Windows, Facades industry. Very strong attention to detail. Ability to learn new processes and products quickly. Proficient in using emails and Microsoft Office. Strong understanding of the construction industry, particularly in residential and commercial developments Strong communication skills Self-motivated Well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers at a senior level.
16/06/2026
Full time
Business Development Manager London & South East Up to 105,000 plus package Due to continued growth, we are seeking a UK Senior Sales / Business Development Manager to join a busy facades sub-contractor to source, manage and grow key accounts and new business in London. This company is recognised as a leading contractor in the delivery of bespoke high end facades and glass projects. This will require someone with more than just a sales approach but a detailed understanding of the design and technical aspects of the work. The role will be predominantly based from offices in Central London, with the expectation to set up and attend regular prospecting meetings across the Greater London area, attend site for pre-start meetings and site updates at various locations. With an already existing customer base, the ideal candidate will not only maintain strong relationships with key accounts but continue to grow the customer portfolio. You will work closely with the BD Director and Managing Director and Senior Leadership Team to develop new opportunities for profitable and sustainable growth. This opportunity is ideal for an experienced, entrepreneurial, and highly motivated professional with ambitions to make an impact. UK Senior Sales / Business Development Manager Duties: Reading construction drawings and BoQ's, working with Main Contractors to agree product detail, programme schedules and lead times. Manage relationships and set expectations with Contractors. Working closely with Sales Administrators to draw up order details for customer sign off. Work with the Estimating Department to manage sales enquiries. Maintain an up-to-date record of all leads and sales via our bespoke CRM system. UK Senior Sales / Business Development Manager Requirements: You will have a proven track record of self-generated leads to execute these strategies driving business both in new and existing markets. Proven track record in achieving sales targets. Ideally have experience in the Glass, Windows, Facades industry. Very strong attention to detail. Ability to learn new processes and products quickly. Proficient in using emails and Microsoft Office. Strong understanding of the construction industry, particularly in residential and commercial developments Strong communication skills Self-motivated Well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers at a senior level.
Junior Project Manager Junior project Manager who has had commercial working experience in an IT environment either IT Infrastructure, software development and/or systems integration. This is working for an excellent, successful, established MSP working on exciting client projects. You will be responsible for supporting senior Project Managers and Head of Projects in planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope and budget. You will gain hands on experience in managing IT projects within a collaborative environment. Assisting with project planning, coordination, stakeholder communication, project documentation & reporting, risk/issue management, resource management, QA. Involved with developing project schedules, tracking progress to ensure timely delivery, ensure stakeholders are kept informed of project status, risks and issues. Maintain project documentation, project plans, reports, risks and change requests. This is an office-based role in Stoke on Trent (ST1). You must be willing to gain security clearance or have SC already. A British citizen or have lived and worked continuously in the UK for the past 5 years.
16/06/2026
Full time
Junior Project Manager Junior project Manager who has had commercial working experience in an IT environment either IT Infrastructure, software development and/or systems integration. This is working for an excellent, successful, established MSP working on exciting client projects. You will be responsible for supporting senior Project Managers and Head of Projects in planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope and budget. You will gain hands on experience in managing IT projects within a collaborative environment. Assisting with project planning, coordination, stakeholder communication, project documentation & reporting, risk/issue management, resource management, QA. Involved with developing project schedules, tracking progress to ensure timely delivery, ensure stakeholders are kept informed of project status, risks and issues. Maintain project documentation, project plans, reports, risks and change requests. This is an office-based role in Stoke on Trent (ST1). You must be willing to gain security clearance or have SC already. A British citizen or have lived and worked continuously in the UK for the past 5 years.
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
16/06/2026
Full time
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Join the Littlefish team! Job Details Work location: Remote Salary: Up to £85,000 Clearance: Must be eligible for SC Clearance (UK resident for the last 5 years) and NPPV2 clearance Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Role Overview Littlefish are looking for an experienced CSOC Manager to lead and evolve our Cyber Security Operations Centre, supporting a growing mid market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. You'll be responsible for the day to day effectiveness of the CSOC, the development of a 24/7 analyst function, and the continuous improvement of our detection and response services. You'll mentor and lead a team of SOC analysts, strengthen operational processes, and ensure our services consistently meet - and where possible exceed - contractual and client expectations. You'll also act as a senior escalation point, providing calm, informed leadership during incidents and out of hours situations. Key Responsibilities Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. Reviewing and improving SOC processes, procedures and operational frameworks. Managing analyst resourcing across BAU, escalations, and project work. Providing senior cyber security guidance to internal stakeholders and to current and prospective clients. Acting as the final escalation point for on call incidents (rota based, paid on call). Supporting service improvement initiatives across SIEM, EDR, email security and associated detection and response tooling. Developing and maintaining customer relationships to promote a partnership between Littlefish and the end client. Required Skills and Experience Solid previous experience in Security Operations. Previous experience leading or mentoring a technical security team. Strong exposure to customer facing security services and contractual delivery. Hands on experience with SIEM, IDP, ITDR, EDR and email security platforms. Proven ability to mentor analysts at varying levels of experience. Strong understanding of modern cyber threats, attack techniques and compromise methods. Experience investigating alerts, triaging incidents and guiding response actions. Ability to translate technical findings into clear, actionable output for both technical and non technical audiences. Confidence interpreting threat intelligence and applying it meaningfully across a client security estate. Comfortable producing operational and service delivery reports. What We Offer Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare. Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy. Company Pension Scheme. Company social events. 25 days annual leave plus public / bank holidays. Purchase of annual leave scheme. Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a 'prefer not to say' option.
16/06/2026
Full time
Join the Littlefish team! Job Details Work location: Remote Salary: Up to £85,000 Clearance: Must be eligible for SC Clearance (UK resident for the last 5 years) and NPPV2 clearance Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Role Overview Littlefish are looking for an experienced CSOC Manager to lead and evolve our Cyber Security Operations Centre, supporting a growing mid market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. You'll be responsible for the day to day effectiveness of the CSOC, the development of a 24/7 analyst function, and the continuous improvement of our detection and response services. You'll mentor and lead a team of SOC analysts, strengthen operational processes, and ensure our services consistently meet - and where possible exceed - contractual and client expectations. You'll also act as a senior escalation point, providing calm, informed leadership during incidents and out of hours situations. Key Responsibilities Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. Reviewing and improving SOC processes, procedures and operational frameworks. Managing analyst resourcing across BAU, escalations, and project work. Providing senior cyber security guidance to internal stakeholders and to current and prospective clients. Acting as the final escalation point for on call incidents (rota based, paid on call). Supporting service improvement initiatives across SIEM, EDR, email security and associated detection and response tooling. Developing and maintaining customer relationships to promote a partnership between Littlefish and the end client. Required Skills and Experience Solid previous experience in Security Operations. Previous experience leading or mentoring a technical security team. Strong exposure to customer facing security services and contractual delivery. Hands on experience with SIEM, IDP, ITDR, EDR and email security platforms. Proven ability to mentor analysts at varying levels of experience. Strong understanding of modern cyber threats, attack techniques and compromise methods. Experience investigating alerts, triaging incidents and guiding response actions. Ability to translate technical findings into clear, actionable output for both technical and non technical audiences. Confidence interpreting threat intelligence and applying it meaningfully across a client security estate. Comfortable producing operational and service delivery reports. What We Offer Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare. Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy. Company Pension Scheme. Company social events. 25 days annual leave plus public / bank holidays. Purchase of annual leave scheme. Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a 'prefer not to say' option.
Senior Authorised Person (SAP) / HV Manager - Private Networks Location: Essex, Suffolk, CambridgeshireSalary: Competitive + BenefitsJob Type: Full-Time, Permanent Build Something From the Ground Up We are seeking an experienced Senior Authorised Person (SAP) or High Voltage Manager to lead the development of our in-house Private Networks capability. This is not a traditional SAP role joining an established HV team. Instead, this is a rare opportunity to become the first dedicated HV professional within the business, tasked with helping build and shape an internal High Voltage offering from the ground up. Currently, HV works are delivered through trusted subcontract partners. Our ambition is to develop a dedicated in-house capability, and we are looking for the right individual to lead that journey. Whilst this role requires strong HV technical knowledge and authorisations, we are particularly interested in candidates who can combine operational expertise with leadership, project management, commercial awareness, and team-building capability. Extensive support is available through our established sister company, providing technical guidance, training, operational resources, and industry expertise. Therefore, whilst you will be instrumental in building the function, you will not be starting from scratch without support. The Role As the successful candidate, you will play a key role in: Acting as the technical lead for High Voltage operations within the business. Undertaking SAP duties and ensuring the safe delivery of HV works. Supporting the transition from a subcontracted delivery model to an in-house HV capability. Developing procedures, standards, and operational processes. Identifying future resource requirements and helping recruit and build an HV team. Managing relationships with clients, contractors, and key stakeholders. Supporting project planning, delivery, and commercial objectives. Providing leadership and technical guidance as the business grows. Who We're Looking For The ideal candidate may be: An experienced SAP looking to progress into a broader management and leadership role. An HV Manager who has retained SAP authorisations and is looking to move away from being solely field-based. An experienced Authorised Person (AP) with strong HV operational experience who is ready to take the next step towards SAP status and a leadership position. A technically strong HV professional who enjoys developing people, processes, and business capability. Someone excited by the challenge of building a team and creating a lasting impact within a growing organisation. You will have: Significant High Voltage operational experience within private networks, utilities, industrial, renewable energy, data centre, rail, or critical infrastructure sectors. Current or previous SAP authorisation. Strong understanding of HV safety rules and operational procedures. Experience supervising teams, managing projects, or leading operational activities. Excellent communication and stakeholder management skills. A proactive and entrepreneurial mindset. What's on Offer? The opportunity to create and lead a new HV function. A genuine pathway into senior leadership. Backing and support from an experienced sister company. The chance to influence strategy, recruitment, and operational delivery. Competitive salary and benefits package. Long-term career development within a growing and ambitious business. Interested? Whether you are an established SAP, an HV Manager retaining authorisations, or an ambitious AP ready for the next step, this role offers a genuine opportunity to influence strategy, build a team, and progress into a senior leadership position.
16/06/2026
Full time
Senior Authorised Person (SAP) / HV Manager - Private Networks Location: Essex, Suffolk, CambridgeshireSalary: Competitive + BenefitsJob Type: Full-Time, Permanent Build Something From the Ground Up We are seeking an experienced Senior Authorised Person (SAP) or High Voltage Manager to lead the development of our in-house Private Networks capability. This is not a traditional SAP role joining an established HV team. Instead, this is a rare opportunity to become the first dedicated HV professional within the business, tasked with helping build and shape an internal High Voltage offering from the ground up. Currently, HV works are delivered through trusted subcontract partners. Our ambition is to develop a dedicated in-house capability, and we are looking for the right individual to lead that journey. Whilst this role requires strong HV technical knowledge and authorisations, we are particularly interested in candidates who can combine operational expertise with leadership, project management, commercial awareness, and team-building capability. Extensive support is available through our established sister company, providing technical guidance, training, operational resources, and industry expertise. Therefore, whilst you will be instrumental in building the function, you will not be starting from scratch without support. The Role As the successful candidate, you will play a key role in: Acting as the technical lead for High Voltage operations within the business. Undertaking SAP duties and ensuring the safe delivery of HV works. Supporting the transition from a subcontracted delivery model to an in-house HV capability. Developing procedures, standards, and operational processes. Identifying future resource requirements and helping recruit and build an HV team. Managing relationships with clients, contractors, and key stakeholders. Supporting project planning, delivery, and commercial objectives. Providing leadership and technical guidance as the business grows. Who We're Looking For The ideal candidate may be: An experienced SAP looking to progress into a broader management and leadership role. An HV Manager who has retained SAP authorisations and is looking to move away from being solely field-based. An experienced Authorised Person (AP) with strong HV operational experience who is ready to take the next step towards SAP status and a leadership position. A technically strong HV professional who enjoys developing people, processes, and business capability. Someone excited by the challenge of building a team and creating a lasting impact within a growing organisation. You will have: Significant High Voltage operational experience within private networks, utilities, industrial, renewable energy, data centre, rail, or critical infrastructure sectors. Current or previous SAP authorisation. Strong understanding of HV safety rules and operational procedures. Experience supervising teams, managing projects, or leading operational activities. Excellent communication and stakeholder management skills. A proactive and entrepreneurial mindset. What's on Offer? The opportunity to create and lead a new HV function. A genuine pathway into senior leadership. Backing and support from an experienced sister company. The chance to influence strategy, recruitment, and operational delivery. Competitive salary and benefits package. Long-term career development within a growing and ambitious business. Interested? Whether you are an established SAP, an HV Manager retaining authorisations, or an ambitious AP ready for the next step, this role offers a genuine opportunity to influence strategy, build a team, and progress into a senior leadership position.
Your new company A large reputable public sector organisation is looking for an experienced Product Manager to join its IT Services team, leading within the Data Domain as part of a wider product portfolio. Your new role In this role, you will take ownership of product strategy and delivery, defining and executing product roadmaps that enhance how data is classified, managed and utilised across the organisation. You will work closely with senior stakeholders, cross-functional teams and technical specialists to deliver innovative, user-focused digital services-including analytics and AI-enabled capabilities. This is a strategic and hands-on role where you will champion user experience, drive continuous improvement, and ensure value is delivered at pace within a complex, large-scale environment. What you'll need to succeed Proven experience in product management within agile, product-led environments Strong track record of developing and delivering product roadmaps and strategy Experience working with cross-functional IT, data, and delivery teams Ability to influence and engage a wide range of stakeholders A data-driven, user-focused mindset with a passion for continuous improvement Experience delivering value iteratively in complex organisations Knowledge of data strategy and/or emerging technologies (eg Generative AI) is highly desirable What you'll get in return Competitive salary (£48,149 - £57,422) Generous annual leave of 40+ days (including bank holidays and closure days) Hybrid and flexible working options Excellent pension scheme Access to a wide range of staff benefits, discounts and wellbeing support Strong commitment to professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/06/2026
Full time
Your new company A large reputable public sector organisation is looking for an experienced Product Manager to join its IT Services team, leading within the Data Domain as part of a wider product portfolio. Your new role In this role, you will take ownership of product strategy and delivery, defining and executing product roadmaps that enhance how data is classified, managed and utilised across the organisation. You will work closely with senior stakeholders, cross-functional teams and technical specialists to deliver innovative, user-focused digital services-including analytics and AI-enabled capabilities. This is a strategic and hands-on role where you will champion user experience, drive continuous improvement, and ensure value is delivered at pace within a complex, large-scale environment. What you'll need to succeed Proven experience in product management within agile, product-led environments Strong track record of developing and delivering product roadmaps and strategy Experience working with cross-functional IT, data, and delivery teams Ability to influence and engage a wide range of stakeholders A data-driven, user-focused mindset with a passion for continuous improvement Experience delivering value iteratively in complex organisations Knowledge of data strategy and/or emerging technologies (eg Generative AI) is highly desirable What you'll get in return Competitive salary (£48,149 - £57,422) Generous annual leave of 40+ days (including bank holidays and closure days) Hybrid and flexible working options Excellent pension scheme Access to a wide range of staff benefits, discounts and wellbeing support Strong commitment to professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
