Senior Delivery Manager

Job Title: Senior Delivery Manager

Salary: £50,900 - £68,000 

Location: Cambridge/Hybrid with 40-60% of time in the office

Contract: Permanent 

Hours: Full- time 35 hours per week

Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?

We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.

About the role  

As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.

Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.

Additional responsibilities and accountabilities include:

• Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
• Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
• Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
• Enabling effective collaboration across product, technical, and operational stakeholders
• Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
• Acting as a senior point of contact for delivery matters within your area of responsibility

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. 

About You  

You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.

This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.

Minimum requirements:

• Experience working in agile delivery teams, using Scrum and/or Kanban
• Experience leading or enabling software delivery teams
• Strong stakeholder and customer management capabilities
• Working knowledge of release management and risk management
• Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
• Excellent communication and facilitation skills

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:

Desirable criteria:

• A data‑driven and probabilistic approach to delivery management
• Strong experience managing dependencies and reducing delivery risk
• A passion for continuous improvement, learning, and experimentation
• Confidence running workshops, ceremonies, and large group sessions
• Experience empowering teams and supporting decentralised decision‑making

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. 

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. 

Rewards and benefits  

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:  

• 28 days annual leave plus bank holidays 
• Private medical and Permanent Health Insurance  
• Discretionary annual bonus  
• Group personal pension scheme 
• Life assurance up to 4 x annual salary  
• Green travel schemes  

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.

If you are shortlisted and progressed through the stages, you can expect:

• One application question at point of CV and cover letter
• A 15-minute screening call with the Hiring Manager.
• First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
• Final stage interview: in-person at our offices in Cambridge.  

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. 

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

 We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.   

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. 

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. 

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.