Your role This role will act as an ICT Engineer working as part of a team on various projects for a number of clients. The role will include: Passive systems ICT design work including AutoCAD designs and writing technical documents and specifications. Building systems design work including AutoCAD designs and writing technical documents and specifications. Liaison with other contractors, companies, suppliers and internal engineering disciplines. Have past experience and proven competence in passive system design on large and small projects. Support bid work, including assisting with responses to PQQ and ITT. About you Technical Competencies ICT design and project management experience and qualifications, such as an Engineering degree, Cisco qualifications, APMP, NVQs, HNC or HND, or Modern Apprenticeship. Working towards or have attained CEng status. Knowledge and experience of: Copper and fibre infrastructure systems and standards Data Centre design and standards OSP & ISP design and standards Small power and BS7671 requirements Building systems such as Access Control, Intruder Detection, CCTV, Fire Detection/Suppression and HVAC. Good working knowledge of standards applicable to ICT Infrastructure Have good relevant experience and understanding of building services infrastructure is essential. Competent in understanding and use of MS Project, AutoCAD, and MS Office - Word, Excel, PowerPoint and Outlook. Able to create documents/reports/processes and deliver presentations appropriate to the needs of the recipient. Desirable attributes include MoD, Government or Nuclear experience. MoD CIDA qualification and/or working knowledge of JSP453 and other relevant MoD publications. Prince 2 or PMI qualification. RCDD qualification. Experience of RIBA stages of design. Behavioural Competencies Achievement - Wants to do a good job and works to goals and manages obstacles. Energy and determination in meeting targets and overcoming challenges. Communication - Has concise verbal and written communication skills and effective questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers. Customer Focus - Delivers a high level of customer service to our external and internal customers. Initiative - Ability to analyse data and situations, break down work into key tasks and activities. Be able to make sound technical decisions. Teamwork - Ability to work collegiately and cooperatively with others and provide help where required. Flexibility - Ability to adapt approach to individual situations and remain calm under pressure. Willing to work flexible working week if required. Understand the needs and constraints of projects, and have the ability to flex around these constraints. Able to demonstrate organisation ability, time management and prioritising work load. Demonstrate commitment to Quality, Health, Safety & Environment (QHSE). Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
27/07/2026
Full time
Your role This role will act as an ICT Engineer working as part of a team on various projects for a number of clients. The role will include: Passive systems ICT design work including AutoCAD designs and writing technical documents and specifications. Building systems design work including AutoCAD designs and writing technical documents and specifications. Liaison with other contractors, companies, suppliers and internal engineering disciplines. Have past experience and proven competence in passive system design on large and small projects. Support bid work, including assisting with responses to PQQ and ITT. About you Technical Competencies ICT design and project management experience and qualifications, such as an Engineering degree, Cisco qualifications, APMP, NVQs, HNC or HND, or Modern Apprenticeship. Working towards or have attained CEng status. Knowledge and experience of: Copper and fibre infrastructure systems and standards Data Centre design and standards OSP & ISP design and standards Small power and BS7671 requirements Building systems such as Access Control, Intruder Detection, CCTV, Fire Detection/Suppression and HVAC. Good working knowledge of standards applicable to ICT Infrastructure Have good relevant experience and understanding of building services infrastructure is essential. Competent in understanding and use of MS Project, AutoCAD, and MS Office - Word, Excel, PowerPoint and Outlook. Able to create documents/reports/processes and deliver presentations appropriate to the needs of the recipient. Desirable attributes include MoD, Government or Nuclear experience. MoD CIDA qualification and/or working knowledge of JSP453 and other relevant MoD publications. Prince 2 or PMI qualification. RCDD qualification. Experience of RIBA stages of design. Behavioural Competencies Achievement - Wants to do a good job and works to goals and manages obstacles. Energy and determination in meeting targets and overcoming challenges. Communication - Has concise verbal and written communication skills and effective questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers. Customer Focus - Delivers a high level of customer service to our external and internal customers. Initiative - Ability to analyse data and situations, break down work into key tasks and activities. Be able to make sound technical decisions. Teamwork - Ability to work collegiately and cooperatively with others and provide help where required. Flexibility - Ability to adapt approach to individual situations and remain calm under pressure. Willing to work flexible working week if required. Understand the needs and constraints of projects, and have the ability to flex around these constraints. Able to demonstrate organisation ability, time management and prioritising work load. Demonstrate commitment to Quality, Health, Safety & Environment (QHSE). Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
Infrastructure Engineer Team Lead Location: Huntingdon, UK Security Clearance Level: DV Eligible - UK National Only Working across a range of diverse, complex, and secure systems, as an Infrastructure Engineer Team Lead you will be technically capable, versatile, and accountable for leading a team while remaining a hands on subject matter expert. You will provide senior technical leadership and line management, including day to day direction, coaching, mentoring, and support for team members, while continuing to contribute directly to complex infrastructure engineering activity. You will be able to work independently or as part of a wider team, depending on the size and complexity of the work, to deliver business value in a demanding and involved environment. You will be working as part of the Normal Change programme, supporting the development and sustainment of a government portfolio of systems and services. Based primarily at our customer's site near Huntingdon Cambridgeshire (4 5 days per week), you will lead a team responsible for infrastructure and application changes in an Agile environment, while remaining hands on as an SME for complex technical delivery, troubleshooting, and assurance. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere and within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows based technologies. A working knowledge of Linux, as well as other common back end technologies such as SQL Server, networking (Cisco, Fortinet), and storage (NetApp, Dell), with the flexibility and aptitude to learn other complementary technologies as required, is also desirable. Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE Experience of leading technical teams while remaining hands on as a subject matter expert in infrastructure engineering. Experience of line management responsibilities, including objective setting, one to ones, performance support, coaching, mentoring, and career development. Ability to balance people leadership, technical governance, and direct hands on delivery across complex infrastructure changes. Excellent communication skills, able to articulate technical issues and outcomes to a broad audience. Extensive experience of producing technical documentation to a high standard. Experience of working in security cleared environments/working in Defence. Excellent knowledge of virtualisation platforms such as VMware vSphere. Excellent knowledge of VMware vSAN, NSX T and VCF. Excellent knowledge of locking down environments. Excellent knowledge of Windows Server environments, from design to implementation and support, including: AD and GPO configuration DNS and DHCP Monitoring, Anti Virus, and backup tooling. Good knowledge of Tanzu Kubernetes including the deployment and configuration of Kubernetes clusters and containerised workloads. Good knowledge of vSphere administration including cluster configuration, networking set up, and vSAN storage management. Good experience with VMware Cloud Foundation, SDDC including its architecture, deployment, and operational management. Good understanding of workload domain management including deployment, expansion, and lifecycle maintenance. Good knowledge of networking concepts including VLANs and NSX T integration within a virtualised environment. Good knowledge of VMware Aria Operations (formerly vRealize Operations) for monitoring, automation, and optimisation of cloud environments. Good troubleshooting skills in VMware Cloud Foundation environments including identification and resolution of complex infrastructure issues. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Working knowledge of Linux system administration skills (Red Hat / Ubuntu / CentOS). Working knowledge of application deployment via SCCM. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Experience on Secure LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications. ADDITIONAL ATTRIBUTES Comfortable leading and line managing a technical team, setting clear expectations, modelling professional behaviours, and coaching team members to grow their skills and competencies, while continuing to act as a hands on SME. Confident in holding regular one to ones, supporting performance and development conversations, and creating an inclusive, accountable, and high performing team culture. Analytical, with the ability to narrow down root cause and resolve complex problems. Have a growth mindset, seeking to learn and further one's own skills and knowledge to tackle new and innovative technology and solutions. Proactive with a positive working attitude. Flexible and adaptable to change. Clearance Requirements Clearance for Role DV, UK National only. Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible working hours Pay Range £61,500.00 - £78,800.00 (general guideline only; final offer may vary) Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
27/07/2026
Full time
Infrastructure Engineer Team Lead Location: Huntingdon, UK Security Clearance Level: DV Eligible - UK National Only Working across a range of diverse, complex, and secure systems, as an Infrastructure Engineer Team Lead you will be technically capable, versatile, and accountable for leading a team while remaining a hands on subject matter expert. You will provide senior technical leadership and line management, including day to day direction, coaching, mentoring, and support for team members, while continuing to contribute directly to complex infrastructure engineering activity. You will be able to work independently or as part of a wider team, depending on the size and complexity of the work, to deliver business value in a demanding and involved environment. You will be working as part of the Normal Change programme, supporting the development and sustainment of a government portfolio of systems and services. Based primarily at our customer's site near Huntingdon Cambridgeshire (4 5 days per week), you will lead a team responsible for infrastructure and application changes in an Agile environment, while remaining hands on as an SME for complex technical delivery, troubleshooting, and assurance. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere and within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows based technologies. A working knowledge of Linux, as well as other common back end technologies such as SQL Server, networking (Cisco, Fortinet), and storage (NetApp, Dell), with the flexibility and aptitude to learn other complementary technologies as required, is also desirable. Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE Experience of leading technical teams while remaining hands on as a subject matter expert in infrastructure engineering. Experience of line management responsibilities, including objective setting, one to ones, performance support, coaching, mentoring, and career development. Ability to balance people leadership, technical governance, and direct hands on delivery across complex infrastructure changes. Excellent communication skills, able to articulate technical issues and outcomes to a broad audience. Extensive experience of producing technical documentation to a high standard. Experience of working in security cleared environments/working in Defence. Excellent knowledge of virtualisation platforms such as VMware vSphere. Excellent knowledge of VMware vSAN, NSX T and VCF. Excellent knowledge of locking down environments. Excellent knowledge of Windows Server environments, from design to implementation and support, including: AD and GPO configuration DNS and DHCP Monitoring, Anti Virus, and backup tooling. Good knowledge of Tanzu Kubernetes including the deployment and configuration of Kubernetes clusters and containerised workloads. Good knowledge of vSphere administration including cluster configuration, networking set up, and vSAN storage management. Good experience with VMware Cloud Foundation, SDDC including its architecture, deployment, and operational management. Good understanding of workload domain management including deployment, expansion, and lifecycle maintenance. Good knowledge of networking concepts including VLANs and NSX T integration within a virtualised environment. Good knowledge of VMware Aria Operations (formerly vRealize Operations) for monitoring, automation, and optimisation of cloud environments. Good troubleshooting skills in VMware Cloud Foundation environments including identification and resolution of complex infrastructure issues. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Working knowledge of Linux system administration skills (Red Hat / Ubuntu / CentOS). Working knowledge of application deployment via SCCM. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Experience on Secure LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications. ADDITIONAL ATTRIBUTES Comfortable leading and line managing a technical team, setting clear expectations, modelling professional behaviours, and coaching team members to grow their skills and competencies, while continuing to act as a hands on SME. Confident in holding regular one to ones, supporting performance and development conversations, and creating an inclusive, accountable, and high performing team culture. Analytical, with the ability to narrow down root cause and resolve complex problems. Have a growth mindset, seeking to learn and further one's own skills and knowledge to tackle new and innovative technology and solutions. Proactive with a positive working attitude. Flexible and adaptable to change. Clearance Requirements Clearance for Role DV, UK National only. Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible working hours Pay Range £61,500.00 - £78,800.00 (general guideline only; final offer may vary) Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Location Overview The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure. The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals. Role Overview The Network Operations Center (NOC) Engineer is a core member of Cboe's global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers-owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding-while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes. The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function. Engineer and support customer connectivity across on prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency sensitive trading systems Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement The ideal candidate has 3+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 2-3+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort Preferred Qualifications Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar Benefits and Perks We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Private Medical Insurance Life Insurance GP Service Fitness Corporate Membership Employee assistance Program (EAP) Eye Care Short Term Incentive (STI) Pension Income Protection Accident Insurance Business Travel Insurance Associate Referral Program Perks at Work Employee Stock Purchase Plan (ESPP) Season Ticket Loan LinkedIn Learning courses Service Awards Free lunch when in office Corporate Events Education Assistance Holiday (Annual Leave) Other Forms Enhanced Leave (Maternity, Paternity, Adoption, Compassionate Leave, Community Service / Volunteering Day & School Visit) Working Abroad Days Allowance More About Cboe Europe We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes. Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest. Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links: Equal Employment Opportunity is The Law (in English) Equal Employment Opportunity is The Law (in Spanish) Equal Employment Opportunity is The Law (Supplement) E-Verify Participation Poster (English & Spanish) Right to Work Poster (English) Right to Work Poster (Spanish) If you have been contacted about a job opening at Cboe by someone that does not have email, this is NOT a trusted source. Cboe only utilizes emails or Linkedin messaging for recruitment purposes. Cboe does not use any other third-party messaging applications. We recommend that you refrain from responding to Cboe recruitment emails that are not from a email address and to file a complaint with the Internet Crime Complaint Center IC3 at If you have further questions, please reach out to the Cboe HR team at
27/07/2026
Full time
Location Overview The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure. The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals. Role Overview The Network Operations Center (NOC) Engineer is a core member of Cboe's global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers-owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding-while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes. The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function. Engineer and support customer connectivity across on prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency sensitive trading systems Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement The ideal candidate has 3+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 2-3+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort Preferred Qualifications Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar Benefits and Perks We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Private Medical Insurance Life Insurance GP Service Fitness Corporate Membership Employee assistance Program (EAP) Eye Care Short Term Incentive (STI) Pension Income Protection Accident Insurance Business Travel Insurance Associate Referral Program Perks at Work Employee Stock Purchase Plan (ESPP) Season Ticket Loan LinkedIn Learning courses Service Awards Free lunch when in office Corporate Events Education Assistance Holiday (Annual Leave) Other Forms Enhanced Leave (Maternity, Paternity, Adoption, Compassionate Leave, Community Service / Volunteering Day & School Visit) Working Abroad Days Allowance More About Cboe Europe We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes. Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest. Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links: Equal Employment Opportunity is The Law (in English) Equal Employment Opportunity is The Law (in Spanish) Equal Employment Opportunity is The Law (Supplement) E-Verify Participation Poster (English & Spanish) Right to Work Poster (English) Right to Work Poster (Spanish) If you have been contacted about a job opening at Cboe by someone that does not have email, this is NOT a trusted source. Cboe only utilizes emails or Linkedin messaging for recruitment purposes. Cboe does not use any other third-party messaging applications. We recommend that you refrain from responding to Cboe recruitment emails that are not from a email address and to file a complaint with the Internet Crime Complaint Center IC3 at If you have further questions, please reach out to the Cboe HR team at
Scada Network EngineerApplyremote type: Hybrid (2-3 days in Office)locations: London: Germany - Berlin: Germany - Erlangen: Netherlands - Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: JR101334Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit Job Description: Join Fluence and play a key role in keeping some of the world's most advanced Battery Energy Storage Systems connected, secure, and performing at their best. As a SCADA Network Engineer, you will be at the heart of the operational lifecycle, supporting critical infrastructure that enables the energy transition. You will combine expertise in SCADA, networking, cybersecurity, and system integration to deliver reliable, high-performing solutions for customers across the EMEA region. What You'll Do Lead the realization of project-specific requirements related to SCADA, monitoring, networking, cybersecurity, system architecture, and equipment integration for operational Battery Energy Storage Systems. Support the integration of Fluence control systems with Transmission System Operator (TSO) and customer SCADA environments, ensuring seamless communication, monitoring, and compliance with technical requirements. Develop, maintain, and improve core system documentation, including network architectures, signal lists, communication diagrams, hardware inventories, and backup and recovery strategies. Collaborate closely with Field Service Engineers to troubleshoot complex technical challenges and implement effective solutions across SCADA and network environments. Support testing activities associated with upgrades, modifications, and change orders, including the development and execution of validation procedures. Participate in hands-on laboratory testing and evaluation of new technologies, prototypes, and system enhancements. Act as a technical interface for customers, partners, and subcontractors, providing expertise on SCADA, networking, and compliance requirements throughout the service phase. Monitor system performance, investigate network and communication issues, and utilize diagnostic tools to identify, resolve, and escalate issues when necessary. Conduct and support root cause analyses to improve system reliability, availability, and long-term performance. Drive continuous improvement initiatives by identifying opportunities to enhance processes, tools, documentation, and operational efficiency. Ensure accurate change management practices and maintain comprehensive technical records. Stay informed about emerging technologies, industry standards, and cybersecurity best practices to help Fluence maintain world-class operational support capabilities. Provide technical reporting, operational insights, and performance recommendations to internal stakeholders and leadership teams. Support the development and tracking of key operational performance metrics. Contribute to company safety initiatives and support a strong safety culture. Travel across the EMEA region as required to support customers and operational activities. What We're Looking For Bachelor's or Master's degree in Computer Engineering, Computer Science, Automation Engineering, Information Technology, or a related field. Minimum 3 years of experience in SCADA, Operational Technology (OT), industrial networking, power generation, utilities, or a related industry. Hands-on experience with industrial communication protocols such as IEC 60870-5-101/104, IEC 61850, DNP3, Modbus, TCP/IP, OPC, and related technologies. Strong understanding of SCADA systems, RTUs, PLCs, relays, gateways, data concentrators, and industrial communication infrastructure. Knowledge of network architecture, OSI layers, routing, switching, firewalls, VPN technologies, and industrial Ethernet environments. Familiarity with Linux-based systems, scripting languages such as Python or Bash, and version control tools such as GitHub. Understanding of industrial control equipment, including inverters, transformers, controllers, telecommunications equipment, and I/O systems. Excellent problem-solving and troubleshooting skills with the ability to diagnose complex system and network issues. Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Ability to prioritize work effectively and operate within a dynamic, customer-focused environment. Experience using Computerized Maintenance Management Systems (CMMS) is considered an advantage. Fluent in English; additional European language skills are a plus. Why Join Fluence?At Fluence, you'll work on cutting-edge energy storage technology that is helping transform the global energy landscape. You'll join an international team of experts, tackle complex technical challenges, and have the opportunity to make a tangible impact on the future of sustainable energy. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
27/07/2026
Full time
Scada Network EngineerApplyremote type: Hybrid (2-3 days in Office)locations: London: Germany - Berlin: Germany - Erlangen: Netherlands - Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: JR101334Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit Job Description: Join Fluence and play a key role in keeping some of the world's most advanced Battery Energy Storage Systems connected, secure, and performing at their best. As a SCADA Network Engineer, you will be at the heart of the operational lifecycle, supporting critical infrastructure that enables the energy transition. You will combine expertise in SCADA, networking, cybersecurity, and system integration to deliver reliable, high-performing solutions for customers across the EMEA region. What You'll Do Lead the realization of project-specific requirements related to SCADA, monitoring, networking, cybersecurity, system architecture, and equipment integration for operational Battery Energy Storage Systems. Support the integration of Fluence control systems with Transmission System Operator (TSO) and customer SCADA environments, ensuring seamless communication, monitoring, and compliance with technical requirements. Develop, maintain, and improve core system documentation, including network architectures, signal lists, communication diagrams, hardware inventories, and backup and recovery strategies. Collaborate closely with Field Service Engineers to troubleshoot complex technical challenges and implement effective solutions across SCADA and network environments. Support testing activities associated with upgrades, modifications, and change orders, including the development and execution of validation procedures. Participate in hands-on laboratory testing and evaluation of new technologies, prototypes, and system enhancements. Act as a technical interface for customers, partners, and subcontractors, providing expertise on SCADA, networking, and compliance requirements throughout the service phase. Monitor system performance, investigate network and communication issues, and utilize diagnostic tools to identify, resolve, and escalate issues when necessary. Conduct and support root cause analyses to improve system reliability, availability, and long-term performance. Drive continuous improvement initiatives by identifying opportunities to enhance processes, tools, documentation, and operational efficiency. Ensure accurate change management practices and maintain comprehensive technical records. Stay informed about emerging technologies, industry standards, and cybersecurity best practices to help Fluence maintain world-class operational support capabilities. Provide technical reporting, operational insights, and performance recommendations to internal stakeholders and leadership teams. Support the development and tracking of key operational performance metrics. Contribute to company safety initiatives and support a strong safety culture. Travel across the EMEA region as required to support customers and operational activities. What We're Looking For Bachelor's or Master's degree in Computer Engineering, Computer Science, Automation Engineering, Information Technology, or a related field. Minimum 3 years of experience in SCADA, Operational Technology (OT), industrial networking, power generation, utilities, or a related industry. Hands-on experience with industrial communication protocols such as IEC 60870-5-101/104, IEC 61850, DNP3, Modbus, TCP/IP, OPC, and related technologies. Strong understanding of SCADA systems, RTUs, PLCs, relays, gateways, data concentrators, and industrial communication infrastructure. Knowledge of network architecture, OSI layers, routing, switching, firewalls, VPN technologies, and industrial Ethernet environments. Familiarity with Linux-based systems, scripting languages such as Python or Bash, and version control tools such as GitHub. Understanding of industrial control equipment, including inverters, transformers, controllers, telecommunications equipment, and I/O systems. Excellent problem-solving and troubleshooting skills with the ability to diagnose complex system and network issues. Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Ability to prioritize work effectively and operate within a dynamic, customer-focused environment. Experience using Computerized Maintenance Management Systems (CMMS) is considered an advantage. Fluent in English; additional European language skills are a plus. Why Join Fluence?At Fluence, you'll work on cutting-edge energy storage technology that is helping transform the global energy landscape. You'll join an international team of experts, tackle complex technical challenges, and have the opportunity to make a tangible impact on the future of sustainable energy. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Project Manager - VPC based in Spain. As a Senior Technical Project Manager - VPC, you will lead large-scale technical initiatives that shape the evolution of a cutting-edge cloud networking platform supporting AI workloads. Working at the intersection of engineering, infrastructure, and product, you will coordinate complex cross-functional programs from planning through delivery and operational readiness. This role offers the opportunity to drive high-impact projects focused on scalability, resilience, networking capabilities, and infrastructure expansion across multiple regions. You will collaborate closely with engineering leaders and technical experts, helping translate strategic objectives into actionable execution plans while ensuring alignment across teams. Ideal for a technically strong program manager, this position combines strategic thinking, technical depth, and hands on coordination in a fast paced, international environment. The role is fully remote within Europe and offers the chance to contribute to the future of cloud infrastructure for AI. Accountabilities Lead complex cross-functional technical programs involving cloud networking, infrastructure services, and distributed systems. Translate high-level technical and product objectives into structured execution plans, defining milestones, deliverables, success criteria, and timelines. Coordinate initiatives such as regional infrastructure expansion, platform scalability improvements, new hardware enablement, architectural evolution, and customer facing networking features. Collaborate with engineering managers, technical leads, developers, and product managers to align priorities and ensure smooth program execution. Identify dependencies, risks, bottlenecks, and trade offs while facilitating timely technical and business decisions. Oversee project validation, rollout planning, operational readiness, and post launch execution to ensure successful delivery. Produce clear technical documentation, communicate program status to stakeholders, and drive continuous improvements in delivery processes. Foster collaboration across multiple engineering teams while promoting efficient planning, execution, and operational excellence. Requirements Minimum of 5 years of experience in technical program management, technical project management, engineering management, or a senior technical role leading complex engineering initiatives. Strong technical background with the ability to engage in discussions involving cloud networking, distributed systems, infrastructure architecture, and system reliability. Solid understanding of networking concepts, including IPv4/IPv6, routing, network isolation, NAT, firewalls, VPNs, load balancing, and cloud networking architectures. Proven experience managing cross functional engineering programs involving multiple stakeholders, dependencies, and competing priorities. Strong analytical and problem solving skills with the ability to structure ambiguous challenges and manage evolving project requirements. Excellent communication, stakeholder management, and documentation skills, with the ability to explain complex technical concepts clearly. Outcome oriented mindset with the ability to influence teams and drive progress without relying on formal authority. Experience with public cloud infrastructure, Virtual Private Cloud (VPC), software defined networking (SDN), Linux networking, infrastructure scalability, operational excellence, or reliability engineering would be considered a strong advantage. Experience designing lightweight project governance, planning frameworks, or operational readiness processes is a plus. Benefits Competitive compensation package. Flexible remote working within Europe. Significant opportunities for career development and continuous learning. High level of ownership and autonomy in a fast growing technical environment. Collaborative, innovative, and engineering driven culture. Opportunity to contribute to large scale AI cloud infrastructure projects with global impact. International working environment alongside highly skilled engineering and technology teams. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
27/07/2026
Full time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Project Manager - VPC based in Spain. As a Senior Technical Project Manager - VPC, you will lead large-scale technical initiatives that shape the evolution of a cutting-edge cloud networking platform supporting AI workloads. Working at the intersection of engineering, infrastructure, and product, you will coordinate complex cross-functional programs from planning through delivery and operational readiness. This role offers the opportunity to drive high-impact projects focused on scalability, resilience, networking capabilities, and infrastructure expansion across multiple regions. You will collaborate closely with engineering leaders and technical experts, helping translate strategic objectives into actionable execution plans while ensuring alignment across teams. Ideal for a technically strong program manager, this position combines strategic thinking, technical depth, and hands on coordination in a fast paced, international environment. The role is fully remote within Europe and offers the chance to contribute to the future of cloud infrastructure for AI. Accountabilities Lead complex cross-functional technical programs involving cloud networking, infrastructure services, and distributed systems. Translate high-level technical and product objectives into structured execution plans, defining milestones, deliverables, success criteria, and timelines. Coordinate initiatives such as regional infrastructure expansion, platform scalability improvements, new hardware enablement, architectural evolution, and customer facing networking features. Collaborate with engineering managers, technical leads, developers, and product managers to align priorities and ensure smooth program execution. Identify dependencies, risks, bottlenecks, and trade offs while facilitating timely technical and business decisions. Oversee project validation, rollout planning, operational readiness, and post launch execution to ensure successful delivery. Produce clear technical documentation, communicate program status to stakeholders, and drive continuous improvements in delivery processes. Foster collaboration across multiple engineering teams while promoting efficient planning, execution, and operational excellence. Requirements Minimum of 5 years of experience in technical program management, technical project management, engineering management, or a senior technical role leading complex engineering initiatives. Strong technical background with the ability to engage in discussions involving cloud networking, distributed systems, infrastructure architecture, and system reliability. Solid understanding of networking concepts, including IPv4/IPv6, routing, network isolation, NAT, firewalls, VPNs, load balancing, and cloud networking architectures. Proven experience managing cross functional engineering programs involving multiple stakeholders, dependencies, and competing priorities. Strong analytical and problem solving skills with the ability to structure ambiguous challenges and manage evolving project requirements. Excellent communication, stakeholder management, and documentation skills, with the ability to explain complex technical concepts clearly. Outcome oriented mindset with the ability to influence teams and drive progress without relying on formal authority. Experience with public cloud infrastructure, Virtual Private Cloud (VPC), software defined networking (SDN), Linux networking, infrastructure scalability, operational excellence, or reliability engineering would be considered a strong advantage. Experience designing lightweight project governance, planning frameworks, or operational readiness processes is a plus. Benefits Competitive compensation package. Flexible remote working within Europe. Significant opportunities for career development and continuous learning. High level of ownership and autonomy in a fast growing technical environment. Collaborative, innovative, and engineering driven culture. Opportunity to contribute to large scale AI cloud infrastructure projects with global impact. International working environment alongside highly skilled engineering and technology teams. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us-they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening: A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview: A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview: A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
27/07/2026
Full time
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us-they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening: A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview: A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview: A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
Software ArchitectApplyremote type: On-Sitelocations: Cheadletime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (13 days left to apply)job requisition id: RLocation: Cheadle, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.Applications for an exciting role are now open in our Underwater Systems Business Line: Senior Software Engineer / Architect - Linux & C++ & Python The job: Due to business growth and increased demand, an additional Senior Software Engineer / Architect is required to support the business in delivering the current and next generation of Mine Counter Measures capabilities.The successful applicant will be involved in a wide range of activities from defining/updating the technical solution, contributing to system requirements, meeting with customers and key stakeholders, guiding and advising the development team, and supporting the entire project team from start to end.In this particular instance (due to the small scale of the team), the SW Architect will be expected to participate in some of the SW development activities.Training and mentoring will be provided, however this is a senior role and the individual is expected to be self-driven and able to drive others rather than be told what to do.This role will involve bids, architecture and design, development, and support.Occasional travel to sister company and client sites is expected, as projects demand. The role is a full time on site role, based at our site in Cheadle Heath.The candidate will report to the portfolio Chief software architect and Head of SW Delivery, with in feeds to senior management, customers, engineering delivery managers, project managers, and developers. The selected candidate will require the following core skills: Self-driven problem solver (Taking ownership as needed and calling on other expertise and network contacts so you can act as an unblocker for others and providing steerage) Demonstrable experience with software architecture of large systems or development of large complex systems Confident and commercially aware when presenting to senior management and senior customers Able to adjust the level of technical detail being conversed to suite the audience; you'll be expected to work closely with developers, engineering delivery managers, other architects, product line architects, & customers Confidence and ability using modelling tools such as Enterprise Architect - training in the actual tool used will be provided if necessary Ability to show strategic awareness and make balanced, thought through, defendable decisions. Confidence to challenge others and open to be challenged Must be able to consider the whole system and understand the impact of software outside of the software system i.e. System level requirements and behaviour and Hardware requirements and behaviour Able to describe and hold detailed conversations at every level from development, component interaction and architecture, hardware interaction, system interaction, and business strategy. Able to balance the short term goals of the project with the longer term goals of the product roadmap The following technical skills are mandatory: C++, Java, Python (Detailed knowledge of C++, with an appreciation of Java and Python) Networking (routing, firewalls, switch config) Linux (ideally Red Hat) Hardware (Basic knowledge of the components, connectors and hardware architecture of a solution) SW development and Architecting of real time systems E xperience or an appreciation of some the following technical skills would be greatly beneficial: Containerisation (podman / kubernetes) Security (SELinux, STIG / CIS lockdown, cryptographic principles, TPM) Software build process (Make, CMake, Maven, Gradle, Jenkins, git, artifactory) Embedded SW Development Rhapsody or Enterprise Architect The ideal candidate would also have some of the following experience in Industry: Experience in the Defence, Telecommunications or other Engineering industry Experience of Radio Communication systemsThe Software Architect is responsible for the definition of a feasible, maintainable and scalable software architecture consistent with the solution/system architecture.They ensure that design takes into account performance, robustness, safety, and cybersecurity constraints.They support the development team in their rise in competence in architecture fields and coding. We encourage you to apply even if you feel you don't meet every single qualification, as we value diverse experiences and potential. Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.Join Thales in the UK - Innovate with us and shape the future!
27/07/2026
Full time
Software ArchitectApplyremote type: On-Sitelocations: Cheadletime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (13 days left to apply)job requisition id: RLocation: Cheadle, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.Applications for an exciting role are now open in our Underwater Systems Business Line: Senior Software Engineer / Architect - Linux & C++ & Python The job: Due to business growth and increased demand, an additional Senior Software Engineer / Architect is required to support the business in delivering the current and next generation of Mine Counter Measures capabilities.The successful applicant will be involved in a wide range of activities from defining/updating the technical solution, contributing to system requirements, meeting with customers and key stakeholders, guiding and advising the development team, and supporting the entire project team from start to end.In this particular instance (due to the small scale of the team), the SW Architect will be expected to participate in some of the SW development activities.Training and mentoring will be provided, however this is a senior role and the individual is expected to be self-driven and able to drive others rather than be told what to do.This role will involve bids, architecture and design, development, and support.Occasional travel to sister company and client sites is expected, as projects demand. The role is a full time on site role, based at our site in Cheadle Heath.The candidate will report to the portfolio Chief software architect and Head of SW Delivery, with in feeds to senior management, customers, engineering delivery managers, project managers, and developers. The selected candidate will require the following core skills: Self-driven problem solver (Taking ownership as needed and calling on other expertise and network contacts so you can act as an unblocker for others and providing steerage) Demonstrable experience with software architecture of large systems or development of large complex systems Confident and commercially aware when presenting to senior management and senior customers Able to adjust the level of technical detail being conversed to suite the audience; you'll be expected to work closely with developers, engineering delivery managers, other architects, product line architects, & customers Confidence and ability using modelling tools such as Enterprise Architect - training in the actual tool used will be provided if necessary Ability to show strategic awareness and make balanced, thought through, defendable decisions. Confidence to challenge others and open to be challenged Must be able to consider the whole system and understand the impact of software outside of the software system i.e. System level requirements and behaviour and Hardware requirements and behaviour Able to describe and hold detailed conversations at every level from development, component interaction and architecture, hardware interaction, system interaction, and business strategy. Able to balance the short term goals of the project with the longer term goals of the product roadmap The following technical skills are mandatory: C++, Java, Python (Detailed knowledge of C++, with an appreciation of Java and Python) Networking (routing, firewalls, switch config) Linux (ideally Red Hat) Hardware (Basic knowledge of the components, connectors and hardware architecture of a solution) SW development and Architecting of real time systems E xperience or an appreciation of some the following technical skills would be greatly beneficial: Containerisation (podman / kubernetes) Security (SELinux, STIG / CIS lockdown, cryptographic principles, TPM) Software build process (Make, CMake, Maven, Gradle, Jenkins, git, artifactory) Embedded SW Development Rhapsody or Enterprise Architect The ideal candidate would also have some of the following experience in Industry: Experience in the Defence, Telecommunications or other Engineering industry Experience of Radio Communication systemsThe Software Architect is responsible for the definition of a feasible, maintainable and scalable software architecture consistent with the solution/system architecture.They ensure that design takes into account performance, robustness, safety, and cybersecurity constraints.They support the development team in their rise in competence in architecture fields and coding. We encourage you to apply even if you feel you don't meet every single qualification, as we value diverse experiences and potential. Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.Join Thales in the UK - Innovate with us and shape the future!
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms. The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm. The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments. Provide Tier-3 support and technical leadership during major incidents and escalations. Develop and maintain network standards, update documentation, and engineering procedures. Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages. Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact. Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews. Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities. Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services. Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc). Maintain high availability and resilience of business-critical services while improving network reliability and security posture. Monitor network performance and proactively identify risks before they impact production. Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency. Standardize deployment procedures and reduce manual intervention through automation to lower operational risk. Drive operational excellence through continuous process improvement and infrastructure optimization. What you'll bring to the role: Strong hands-on experience with: Leaf-Spine Architectures across Cisco and Arista Platforms. Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching. IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP. VxLAN. Platform knowledge on Cisco Switching & Routing Platforms. Platform Knowledge on Arista Switching platforms. Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus. Good to have some cloud and wireless knowledge Familiarity with JIRA for project and task management, specifically work in Agile. Ansible, Python, Terraform, Github. At least 8 + years' relevant experience. Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites. Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments. Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows. Strong understanding of network resiliency, high availability, and disaster recovery principles. Willingness to support weekend implementations, emergency changes, and critical incident response when required. Preferred CCNP, CCIE, or equivalent industry certifications. Preferred knowledge of network automation frameworks. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
27/07/2026
Full time
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms. The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm. The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments. Provide Tier-3 support and technical leadership during major incidents and escalations. Develop and maintain network standards, update documentation, and engineering procedures. Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages. Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact. Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews. Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities. Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services. Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc). Maintain high availability and resilience of business-critical services while improving network reliability and security posture. Monitor network performance and proactively identify risks before they impact production. Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency. Standardize deployment procedures and reduce manual intervention through automation to lower operational risk. Drive operational excellence through continuous process improvement and infrastructure optimization. What you'll bring to the role: Strong hands-on experience with: Leaf-Spine Architectures across Cisco and Arista Platforms. Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching. IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP. VxLAN. Platform knowledge on Cisco Switching & Routing Platforms. Platform Knowledge on Arista Switching platforms. Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus. Good to have some cloud and wireless knowledge Familiarity with JIRA for project and task management, specifically work in Agile. Ansible, Python, Terraform, Github. At least 8 + years' relevant experience. Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites. Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments. Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows. Strong understanding of network resiliency, high availability, and disaster recovery principles. Willingness to support weekend implementations, emergency changes, and critical incident response when required. Preferred CCNP, CCIE, or equivalent industry certifications. Preferred knowledge of network automation frameworks. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms.The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm.The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments.Provide Tier-3 support and technical leadership during major incidents and escalations.Develop and maintain network standards, update documentation, and engineering procedures.Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages.Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact.Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews.Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities.Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services.Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc).Maintain high availability and resilience of business-critical services while improving network reliability and security posture.Monitor network performance and proactively identify risks before they impact production.Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency.Standardize deployment procedures and reduce manual intervention through automation to lower operational risk.Drive operational excellence through continuous process improvement and infrastructure optimization.What you'll bring to the role:Strong hands-on experience with:Leaf-Spine Architectures across Cisco and Arista Platforms.Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching.IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP.VxLAN.Platform knowledge on Cisco Switching & Routing Platforms.Platform Knowledge on Arista Switching platforms.Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus.Good to have some cloud and wireless knowledgeFamiliarity with JIRA for project and task management, specifically work in Agile.Ansible, Python, Terraform, Github.At least 8 + years' relevant experience.Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites.Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments.Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows.Strong understanding of network resiliency, high availability, and disaster recovery principles.Willingness to support weekend implementations, emergency changes, and critical incident response when required.Preferred CCNP, CCIE, or equivalent industry certifications.Preferred knowledge of network automation frameworks. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
27/07/2026
Full time
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms.The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm.The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments.Provide Tier-3 support and technical leadership during major incidents and escalations.Develop and maintain network standards, update documentation, and engineering procedures.Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages.Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact.Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews.Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities.Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services.Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc).Maintain high availability and resilience of business-critical services while improving network reliability and security posture.Monitor network performance and proactively identify risks before they impact production.Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency.Standardize deployment procedures and reduce manual intervention through automation to lower operational risk.Drive operational excellence through continuous process improvement and infrastructure optimization.What you'll bring to the role:Strong hands-on experience with:Leaf-Spine Architectures across Cisco and Arista Platforms.Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching.IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP.VxLAN.Platform knowledge on Cisco Switching & Routing Platforms.Platform Knowledge on Arista Switching platforms.Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus.Good to have some cloud and wireless knowledgeFamiliarity with JIRA for project and task management, specifically work in Agile.Ansible, Python, Terraform, Github.At least 8 + years' relevant experience.Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites.Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments.Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows.Strong understanding of network resiliency, high availability, and disaster recovery principles.Willingness to support weekend implementations, emergency changes, and critical incident response when required.Preferred CCNP, CCIE, or equivalent industry certifications.Preferred knowledge of network automation frameworks. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
Principal Partner Success Implementation Engineer United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Principal Partner Success Implementation Engineer is a principal-level individual contributor and technical authority who shapes partner implementation strategy, technical governance, and scalable adoption across the partner ecosystem. This role is accountable for defining and driving technical standards, reference architectures, and readiness frameworks; leading the most complex cross-partner escalations; and influencing product direction through data-driven insights and strategic advocacy. Operating with broad autonomy, this role leads high-impact enablement programs, mentors senior and mid-level Implementation Engineers, and provides technical direction across Partner Success, TAM, and Support motions. The Principal sets operating rhythms for implementation excellence, establishes mechanisms to measure and improve outcomes (e.g., time-to-value and adoption health), and partners with senior and executive stakeholders to drive systemic improvements that scale globally. How will you make an impact Technical Advocacy & Product Support Deliver expert-level technical authority through guidance, troubleshooting, and platform leadership to partner customers post-readiness, enabling scalable adoption and operational excellence. Champion product enhancements by translating complex partner needs into clear requirements, shaping prioritization, and aligning Engineering and Product on scalable solutions. Lead the highest-severity, cross-partner escalations end-to-end, driving root-cause analysis, preventative actions, and executive-level communication to improve platform reliability and partner outcomes. Own the technical approach for a portfolio of the most complex partner implementations, defining reference architectures for advanced configuration, integrations, deployment patterns, and onboarding strategies. Establish and govern implementation standards (readiness criteria, validation checklists, and deployment best practices) to ensure consistent quality and long-term success at scale. Design the implementation-to-steady-state transition mechanism, aligning stakeholders on ownership, success metrics, and support motions to reduce time-to-value and improve adoption health. Cross-Functional Collaboration Set technical alignment across Partner Success, TAM, Support, and Product by defining shared expectations, escalation paths, and decision-making mechanisms that scale across regions. Collaborate with Partner Success Managers to assess partner maturity, surface systemic technical gaps, and build scalable adoption operating models backed by clear metrics and governance. Synthesize partner signals into clear technical narratives (risks, tradeoffs, and recommendations), influencing roadmap alignment, release readiness, and strategic planning with senior stakeholders. Knowledge Sharing & Best Practices Define, maintain, and govern standardized technical playbooks, reference architectures, and lessons learned to drive consistency and scale across partner implementations. Lead technical forums and communities of practice, mentoring Implementation Engineers and elevating org-wide capability through coaching, calibration, and hands on problem solving. Own the technical enablement strategy for partner readiness, shaping documentation and training programs that improve proficiency, reduce support burden, and accelerate adoption. Lead executive business reviews and strategic technical governance with partners, representing cross-partner technical needs in planning forums and driving alignment on investment priorities. Have you got what it takes? 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. Strong expertise in diagnosing and resolving complex technical issues across integrations, APIs, configuration, and deployment environments, including driving systemic fixes. Exceptional communication skills with the ability to translate highly technical concepts for diverse audiences, including executive stakeholders. Proven ability to lead technical projects, influence stakeholders, and collaborate effectively across cross-functional teams, often without direct authority. Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives. You will have an advantage if you also have: Experience partnering with channel or reseller organizations. Experience in a global technology or SaaS organization. Professional services, or Solution Delivery. Deep knowledge of global partner ecosystems or channel/alliances strategy. Familiarity with cloud architectures, API ecosystems, or enterprise deployment patterns. What's in it for you? Learn more about the Benefits at NICE Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
27/07/2026
Full time
Principal Partner Success Implementation Engineer United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Principal Partner Success Implementation Engineer is a principal-level individual contributor and technical authority who shapes partner implementation strategy, technical governance, and scalable adoption across the partner ecosystem. This role is accountable for defining and driving technical standards, reference architectures, and readiness frameworks; leading the most complex cross-partner escalations; and influencing product direction through data-driven insights and strategic advocacy. Operating with broad autonomy, this role leads high-impact enablement programs, mentors senior and mid-level Implementation Engineers, and provides technical direction across Partner Success, TAM, and Support motions. The Principal sets operating rhythms for implementation excellence, establishes mechanisms to measure and improve outcomes (e.g., time-to-value and adoption health), and partners with senior and executive stakeholders to drive systemic improvements that scale globally. How will you make an impact Technical Advocacy & Product Support Deliver expert-level technical authority through guidance, troubleshooting, and platform leadership to partner customers post-readiness, enabling scalable adoption and operational excellence. Champion product enhancements by translating complex partner needs into clear requirements, shaping prioritization, and aligning Engineering and Product on scalable solutions. Lead the highest-severity, cross-partner escalations end-to-end, driving root-cause analysis, preventative actions, and executive-level communication to improve platform reliability and partner outcomes. Own the technical approach for a portfolio of the most complex partner implementations, defining reference architectures for advanced configuration, integrations, deployment patterns, and onboarding strategies. Establish and govern implementation standards (readiness criteria, validation checklists, and deployment best practices) to ensure consistent quality and long-term success at scale. Design the implementation-to-steady-state transition mechanism, aligning stakeholders on ownership, success metrics, and support motions to reduce time-to-value and improve adoption health. Cross-Functional Collaboration Set technical alignment across Partner Success, TAM, Support, and Product by defining shared expectations, escalation paths, and decision-making mechanisms that scale across regions. Collaborate with Partner Success Managers to assess partner maturity, surface systemic technical gaps, and build scalable adoption operating models backed by clear metrics and governance. Synthesize partner signals into clear technical narratives (risks, tradeoffs, and recommendations), influencing roadmap alignment, release readiness, and strategic planning with senior stakeholders. Knowledge Sharing & Best Practices Define, maintain, and govern standardized technical playbooks, reference architectures, and lessons learned to drive consistency and scale across partner implementations. Lead technical forums and communities of practice, mentoring Implementation Engineers and elevating org-wide capability through coaching, calibration, and hands on problem solving. Own the technical enablement strategy for partner readiness, shaping documentation and training programs that improve proficiency, reduce support burden, and accelerate adoption. Lead executive business reviews and strategic technical governance with partners, representing cross-partner technical needs in planning forums and driving alignment on investment priorities. Have you got what it takes? 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. Strong expertise in diagnosing and resolving complex technical issues across integrations, APIs, configuration, and deployment environments, including driving systemic fixes. Exceptional communication skills with the ability to translate highly technical concepts for diverse audiences, including executive stakeholders. Proven ability to lead technical projects, influence stakeholders, and collaborate effectively across cross-functional teams, often without direct authority. Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives. You will have an advantage if you also have: Experience partnering with channel or reseller organizations. Experience in a global technology or SaaS organization. Professional services, or Solution Delivery. Deep knowledge of global partner ecosystems or channel/alliances strategy. Familiarity with cloud architectures, API ecosystems, or enterprise deployment patterns. What's in it for you? Learn more about the Benefits at NICE Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Senior IT Support (3rd Line) - VMware, O365, Automation Location: East Midlands Industry: IT Salary: £30,000 - £40,000 per annum + Pension, Flexi start/finish Posted: 14/08/2018 Description Senior IT Support, 3rd Line, Infrastructure Engineer, MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls - UK Technology Leader - 33-38K, East Midlands A role to kick all others into touch - Join the best of the best and push yourself to provide a first class 3rd line IT Support Service to rival all others - Easily the Best UK IT Support role available today UK Technology leader is looking for a Senior IT Support / 3rd Line Engineer to work in a busy support and service desk environment. Technical environment: MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls Responsibilities Using ITSM processes, provide in depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the "run" elements of our core IT infrastructure. Identifying and addressing faults and issues before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and all supporting documentation is relevant and regularly kept up to date. Proactively look to improve and add efficiency to current process and exercise judgment in the decision-making process in order to provide excellent customer experience. Working with all areas of the IT Team with regards to planning and implementation of Changes and major project work. Contribute to knowledge tools and communities, and ensure learnings are shared for reuse. Be part of a team providing out of hours support via an on call rota (1 in 4). Technical Skills Extensive Windows Client and Server OS setup, configuration, deployment and management Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office365 Configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM) VMWare ESXi Enterprise Storage Solutions - SAN, NAS, Replication Core Networking (LAN/DC/WIFI, Switching, Routing, Firewalls) Mobile device deployment, support and management. Scripting, PowerShell, Chef Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self-motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards, to meet all targets set. Superior analytical, evaluative, and problem-solving abilities. Used to working and adhering to the ITIL Framework for Service Design, Transition and Operations. Benefits Salary: £33,000 - £38,000 plus Pension, Health, Free parking and accessible by public transport. Commute from Leicester, South Nottingham, and Derby.
26/07/2026
Full time
Senior IT Support (3rd Line) - VMware, O365, Automation Location: East Midlands Industry: IT Salary: £30,000 - £40,000 per annum + Pension, Flexi start/finish Posted: 14/08/2018 Description Senior IT Support, 3rd Line, Infrastructure Engineer, MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls - UK Technology Leader - 33-38K, East Midlands A role to kick all others into touch - Join the best of the best and push yourself to provide a first class 3rd line IT Support Service to rival all others - Easily the Best UK IT Support role available today UK Technology leader is looking for a Senior IT Support / 3rd Line Engineer to work in a busy support and service desk environment. Technical environment: MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls Responsibilities Using ITSM processes, provide in depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the "run" elements of our core IT infrastructure. Identifying and addressing faults and issues before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and all supporting documentation is relevant and regularly kept up to date. Proactively look to improve and add efficiency to current process and exercise judgment in the decision-making process in order to provide excellent customer experience. Working with all areas of the IT Team with regards to planning and implementation of Changes and major project work. Contribute to knowledge tools and communities, and ensure learnings are shared for reuse. Be part of a team providing out of hours support via an on call rota (1 in 4). Technical Skills Extensive Windows Client and Server OS setup, configuration, deployment and management Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office365 Configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM) VMWare ESXi Enterprise Storage Solutions - SAN, NAS, Replication Core Networking (LAN/DC/WIFI, Switching, Routing, Firewalls) Mobile device deployment, support and management. Scripting, PowerShell, Chef Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self-motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards, to meet all targets set. Superior analytical, evaluative, and problem-solving abilities. Used to working and adhering to the ITIL Framework for Service Design, Transition and Operations. Benefits Salary: £33,000 - £38,000 plus Pension, Health, Free parking and accessible by public transport. Commute from Leicester, South Nottingham, and Derby.
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
26/07/2026
Full time
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
Senior IT Support Engineer - Leamington Spa - Windows / VMWare Location: West Midlands Industry: IT Salary: £35 000 - £40 000 per annum + Pension, Bonus, Gym Posted: 13/06/2016 Senior IT Support Engineer - 3rd Line Engineer. Responsible for providing a high quality 3rd line IT support service in a busy global technology leader environment. Responsibilities Use ITSM processes to provide in-depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the run elements of core IT infrastructure, identifying and addressing faults before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and supporting documentation are relevant and up to date. Proactively look to improve processes and add efficiency, exercising judgment in decision making to provide excellent customer experience. Work with all areas of the IT Team regarding planning and implementation of changes and major project work. Contribute to knowledge tools and communities, ensuring learnings are shared for reuse. Provide out of hours support via an on call rota. Technical Skills Extensive Windows Client and Server OS set up, configuration, deployment and management. Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office 365 configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM). VMware ESXi. Enterprise Storage Solutions - SAN, NAS, Replication. Data Backup and Data Retention Services (Backup/Restore/Archive). Core Networking (LAN, DC, WIFI, Switching, Routing, Firewalls). Mobile device deployment, support and management. Scripting, PowerShell, Chef. Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards. Superior analytical, evaluative, and problem solving abilities. Ability to prioritise and execute tasks in a high pressure environment and consistently deliver to deadlines. Experience with the ITIL Framework for Service Design, Transition and Operation. Client An organisation that has a history in the development of advanced technological software, operating a cutting edge facility commutable from Warwickshire, Banbury, Northampton, Oxford and Milton Keynes. The employer values employee retention and offers a highly motivating environment. Salary & Benefits £35 000 - £40 000 per annum, Bonus, Pension, Gym, Free parking and onsite canteen. Candidates of all ages and backgrounds will be considered for this role.
26/07/2026
Full time
Senior IT Support Engineer - Leamington Spa - Windows / VMWare Location: West Midlands Industry: IT Salary: £35 000 - £40 000 per annum + Pension, Bonus, Gym Posted: 13/06/2016 Senior IT Support Engineer - 3rd Line Engineer. Responsible for providing a high quality 3rd line IT support service in a busy global technology leader environment. Responsibilities Use ITSM processes to provide in-depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the run elements of core IT infrastructure, identifying and addressing faults before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and supporting documentation are relevant and up to date. Proactively look to improve processes and add efficiency, exercising judgment in decision making to provide excellent customer experience. Work with all areas of the IT Team regarding planning and implementation of changes and major project work. Contribute to knowledge tools and communities, ensuring learnings are shared for reuse. Provide out of hours support via an on call rota. Technical Skills Extensive Windows Client and Server OS set up, configuration, deployment and management. Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office 365 configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM). VMware ESXi. Enterprise Storage Solutions - SAN, NAS, Replication. Data Backup and Data Retention Services (Backup/Restore/Archive). Core Networking (LAN, DC, WIFI, Switching, Routing, Firewalls). Mobile device deployment, support and management. Scripting, PowerShell, Chef. Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards. Superior analytical, evaluative, and problem solving abilities. Ability to prioritise and execute tasks in a high pressure environment and consistently deliver to deadlines. Experience with the ITIL Framework for Service Design, Transition and Operation. Client An organisation that has a history in the development of advanced technological software, operating a cutting edge facility commutable from Warwickshire, Banbury, Northampton, Oxford and Milton Keynes. The employer values employee retention and offers a highly motivating environment. Salary & Benefits £35 000 - £40 000 per annum, Bonus, Pension, Gym, Free parking and onsite canteen. Candidates of all ages and backgrounds will be considered for this role.
2nd Line Support Engineer Wembley, London £29,000 - £33,000 Fully Onsite Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become the primary onsite IT presence at a secondary school in Wembley. This is an excellent opportunity for someone with experience supporting UK secondary schools who enjoys combining technical problem-solving with providing first-class support to teachers, staff and students. The Role You'll be responsible for delivering day-to-day IT support across a busy dual-campus secondary school, acting as the main onsite engineer while receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper-V environments Troubleshooting networking issues including VLANs, Wi Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining school technology including smartboards and AV equipment Working with school systems such as MIS and Edulink Keeping documentation and tickets up to date Building strong relationships with teaching staff and school leadership Essential Skills and Experience We're looking for someone with: A minimum of 3 years' IT support experience within a UK secondary school (this is essential) Strong knowledge of Microsoft 365 administration Experience supporting Windows Desktop and Windows Server Active Directory and Group Policy administration Experience with Intune and/or JAMF Excellent troubleshooting and customer service skills Strong communication skills and confidence supporting non-technical users Experience working with school technologies including MIS, Edulink, smartboards and AV equipment Eligibility to obtain an Enhanced DBS Desirable Skills Experience with any of the following would be beneficial: Hyper V PowerShell SCCM Azure Networking including VLANs and managed Wi Fi Firewall administration Chromebook management Apple device management Autotask Datto The Ideal Candidate You'll be someone who: Has worked as the primary IT support engineer within a secondary school Is comfortable working independently onsite Understands the demands of supporting an educational environment Enjoys providing excellent customer service alongside technical support Wants to build a long-term career within an education-focused MSP Salary and Benefits £29,000 - £33,000 depending on experience Permanent, full-time position Fully onsite role in Wembley 30 days annual leave (including Bank Holidays) Enhanced DBS provided Ongoing support and career development within a growing education MSP
26/07/2026
Full time
2nd Line Support Engineer Wembley, London £29,000 - £33,000 Fully Onsite Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become the primary onsite IT presence at a secondary school in Wembley. This is an excellent opportunity for someone with experience supporting UK secondary schools who enjoys combining technical problem-solving with providing first-class support to teachers, staff and students. The Role You'll be responsible for delivering day-to-day IT support across a busy dual-campus secondary school, acting as the main onsite engineer while receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper-V environments Troubleshooting networking issues including VLANs, Wi Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining school technology including smartboards and AV equipment Working with school systems such as MIS and Edulink Keeping documentation and tickets up to date Building strong relationships with teaching staff and school leadership Essential Skills and Experience We're looking for someone with: A minimum of 3 years' IT support experience within a UK secondary school (this is essential) Strong knowledge of Microsoft 365 administration Experience supporting Windows Desktop and Windows Server Active Directory and Group Policy administration Experience with Intune and/or JAMF Excellent troubleshooting and customer service skills Strong communication skills and confidence supporting non-technical users Experience working with school technologies including MIS, Edulink, smartboards and AV equipment Eligibility to obtain an Enhanced DBS Desirable Skills Experience with any of the following would be beneficial: Hyper V PowerShell SCCM Azure Networking including VLANs and managed Wi Fi Firewall administration Chromebook management Apple device management Autotask Datto The Ideal Candidate You'll be someone who: Has worked as the primary IT support engineer within a secondary school Is comfortable working independently onsite Understands the demands of supporting an educational environment Enjoys providing excellent customer service alongside technical support Wants to build a long-term career within an education-focused MSP Salary and Benefits £29,000 - £33,000 depending on experience Permanent, full-time position Fully onsite role in Wembley 30 days annual leave (including Bank Holidays) Enhanced DBS provided Ongoing support and career development within a growing education MSP
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. Maintain Fire & Security Systems in your assigned area. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. Plan and respond to routine and re-active call visits in your area. Maintain effective communication with customers when planning site visits. Maintain your stock levels with support from your team leader Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Requirements What We're Seeking We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position: For this opportunity, we are specifically looking for candidates who offer: A technical background in the electrical / electronic industry. Good all-round knowledge of Fire and Security Systems. Experience of front-line customer contact preferred. Excellent organisational skills. A professional and presentable demeanour, always. An ability to deliver exceptional customer service.
26/07/2026
Full time
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. Maintain Fire & Security Systems in your assigned area. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. Plan and respond to routine and re-active call visits in your area. Maintain effective communication with customers when planning site visits. Maintain your stock levels with support from your team leader Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Requirements What We're Seeking We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position: For this opportunity, we are specifically looking for candidates who offer: A technical background in the electrical / electronic industry. Good all-round knowledge of Fire and Security Systems. Experience of front-line customer contact preferred. Excellent organisational skills. A professional and presentable demeanour, always. An ability to deliver exceptional customer service.
This is an opportunity to lead a fire and security branch, shape its team and have a genuine say in how the operation develops. An established BAFE and NSI-accredited company is looking for someone to take responsibility for its Romford branch. They're open to an experienced manager, but would also consider a Senior Engineer or Supervisor who has already taken the lead on people and projects and is ready to step up. You'll be responsible for: Leading the engineering and office teams Overseeing service delivery, repairs and workloads Maintaining customer and compliance standards Improving branch performance and supporting its growth You'll need a strong technical background across fire alarms, CCTV, intruder and access control systems, along with previous leadership or supervisory experience. Knowledge of British Standards, risk assessments and method statements will also be important. The package includes: £55,000-£60,000 basic 25 days' holiday plus bank holidays Pension and additional employee benefits Long-term development within an established national company
26/07/2026
Full time
This is an opportunity to lead a fire and security branch, shape its team and have a genuine say in how the operation develops. An established BAFE and NSI-accredited company is looking for someone to take responsibility for its Romford branch. They're open to an experienced manager, but would also consider a Senior Engineer or Supervisor who has already taken the lead on people and projects and is ready to step up. You'll be responsible for: Leading the engineering and office teams Overseeing service delivery, repairs and workloads Maintaining customer and compliance standards Improving branch performance and supporting its growth You'll need a strong technical background across fire alarms, CCTV, intruder and access control systems, along with previous leadership or supervisory experience. Knowledge of British Standards, risk assessments and method statements will also be important. The package includes: £55,000-£60,000 basic 25 days' holiday plus bank holidays Pension and additional employee benefits Long-term development within an established national company
About Us Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Summary We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base in the Miami area. Systems Administrators have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Responsibilities Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network. Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause. Ability to handle diverse computing environments in a wide cross section of business environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues. Provide consulting to clients on certain applications, Thrives best practices and general computing processes. Provide escalated support, mentoring, and technical leadership to other engineers in the department. While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime Client/Server Connectivity issues (per SOP) Data restores both at the individual file level and company wide Remote Access incidents (Citrix and Terminal Services) Any Incidents escalated from Systems Engineers Requirements Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 6+ years desktop and/or server support experience Self-motivated, has ability to work independently and in a team environment Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred Requirements CompTIA Net + MCSE / MCITP: Server Administrator or above VCA/VCP
26/07/2026
Full time
About Us Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Summary We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base in the Miami area. Systems Administrators have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Responsibilities Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network. Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause. Ability to handle diverse computing environments in a wide cross section of business environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues. Provide consulting to clients on certain applications, Thrives best practices and general computing processes. Provide escalated support, mentoring, and technical leadership to other engineers in the department. While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime Client/Server Connectivity issues (per SOP) Data restores both at the individual file level and company wide Remote Access incidents (Citrix and Terminal Services) Any Incidents escalated from Systems Engineers Requirements Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 6+ years desktop and/or server support experience Self-motivated, has ability to work independently and in a team environment Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred Requirements CompTIA Net + MCSE / MCITP: Server Administrator or above VCA/VCP
Technical Services Director - AOV & Smoke Control Salary: £70,000 - £80,000 (Neg) + Performance Bonus + Comprehensive Management Package Location: South Eastern UK based with National Operational Coverage (Hybrid / Field Based) Hours: 37.5 hours per week The Opportunity An exciting opportunity has arisen for an experienced commercially minded Technical Services Director to join an established and growing specialist within the life safety and building services sector. This is a senior leadership position responsible for shaping and driving the company's technical strategy across AOV (Automatic Opening Vent) and Smoke Control systems. Working closely with the Managing Director and senior leadership team, you will lead the technical function, provide expert guidance across the business, support commercial growth and ensure technical excellence is maintained throughout every stage of project delivery. This role is suited to a recognised industry specialist who possesses 10+ years' experience within the AOV and Smoke Control sector and is regarded as a trusted technical authority by clients, manufacturers and industry professionals. The Role As Technical Services Director, you will provide strategic and operational leadership across all technical aspects of the business. You will oversee technical standards, support major client relationships, develop engineering capability and ensure compliance with all relevant legislation and industry standards, whilst identifying opportunities for business growth. The position combines technical leadership, commercial awareness and business development, making it ideal for an individual looking to influence the future direction of a growing specialist organisation. Key Responsibilities Technical Leadership Act as the company's recognised technical authority for AOV and Smoke Control systems. Define and maintain technical standards across design, installation, commissioning and maintenance. Ensure all engineering solutions comply with current legislation, British Standards and fire safety guidance. Provide technical leadership on complex projects and specialist applications. Review and approve technical designs, specifications and engineering solutions. Strategic Business Development Support the continued growth of the business through technical consultancy and client engagement. Identify opportunities for remedial works, refurbishment programmes and lifecycle replacement projects. Work alongside the commercial team to develop technical solutions for major bids and tenders. Provide strategic input into new services, technologies and market opportunities. Client & Industry Engagement Develop long-term relationships with FM providers, consultants, developers, principal contractors and end users. Represent the business during technical meetings, presentations and project reviews. Provide expert guidance on fire strategies, smoke control compliance and lifecycle planning. Act as the senior escalation point for complex technical matters. Technical Governance Ensure consistency across all technical documentation, quotations and engineering proposals. Review system designs, cause & effect matrices and commissioning strategies. Drive continual improvement across engineering processes and technical delivery. Monitor industry developments and implement best practice throughout the business. Leadership & Team Development Mentor and develop Technical Service Managers, Design Engineers and Field Engineers. Build a high-performing technical team through coaching and professional development. Support recruitment, succession planning and technical competency frameworks. Foster a culture of collaboration, innovation and engineering excellence. Commercial Support Support pricing strategies for complex projects and major upgrade programmes. Review technical quotations and ensure commercially robust engineering solutions. Work with operational teams to ensure successful project mobilisation and delivery. Contribute towards annual business planning and revenue growth. What We're Looking For Essential Experience Minimum 10 years' specialist experience within the AOV and Smoke Control industry. Proven experience operating within a senior technical leadership role. Extensive knowledge of smoke ventilation systems across commercial, residential and mixed-use developments. Strong understanding of both natural and mechanical smoke control systems. Experience supporting business growth through technical consultancy and client engagement. Previous leadership experience managing engineering or technical teams. Technical Knowledge Demonstrable expertise across: Automatic Opening Vent (AOV) Systems Smoke Control Systems Motorised Smoke Dampers Smoke Ventilation Controls Fire Strategy Documents Cause & Effect Programming EN12101 Standards BS 9991 BS 9999 Building Regulations Approved Document B System Commissioning Lifecycle Replacement Programmes Planned Preventative Maintenance Compliance Audits Experience with leading manufacturers such as: SE Controls Colt Actionair Advanced Air SCS WindowMaster D+H Gilberts TROX (desirable) Leadership Attributes We're looking for someone who can demonstrate: Exceptional technical credibility. Strategic thinking and commercial awareness. Inspirational leadership skills. Strong client relationship management. Excellent communication and presentation abilities. A collaborative leadership style. A passion for engineering excellence and continual improvement. What Success Looks Like Recognised as the company's technical authority. Continued growth of technical service revenue. Increased client retention through technical excellence. Development of a highly capable engineering team. Successful delivery of complex smoke control projects. Improved technical governance and compliance. Strong relationships with clients, consultants and manufacturers. Contribution towards the company's long-term growth strategy. What's on Offer £70,000 - £80,000 Basic Salary Performance Related Bonus Comprehensive Management Package Company Car or Car Allowance Pension Scheme 25 Days Annual Leave + Bank Holidays Ongoing Professional Development Senior Leadership Position Opportunity to shape the technical direction of a market-leading specialist business Long-term career progression into Executive Leadership
26/07/2026
Full time
Technical Services Director - AOV & Smoke Control Salary: £70,000 - £80,000 (Neg) + Performance Bonus + Comprehensive Management Package Location: South Eastern UK based with National Operational Coverage (Hybrid / Field Based) Hours: 37.5 hours per week The Opportunity An exciting opportunity has arisen for an experienced commercially minded Technical Services Director to join an established and growing specialist within the life safety and building services sector. This is a senior leadership position responsible for shaping and driving the company's technical strategy across AOV (Automatic Opening Vent) and Smoke Control systems. Working closely with the Managing Director and senior leadership team, you will lead the technical function, provide expert guidance across the business, support commercial growth and ensure technical excellence is maintained throughout every stage of project delivery. This role is suited to a recognised industry specialist who possesses 10+ years' experience within the AOV and Smoke Control sector and is regarded as a trusted technical authority by clients, manufacturers and industry professionals. The Role As Technical Services Director, you will provide strategic and operational leadership across all technical aspects of the business. You will oversee technical standards, support major client relationships, develop engineering capability and ensure compliance with all relevant legislation and industry standards, whilst identifying opportunities for business growth. The position combines technical leadership, commercial awareness and business development, making it ideal for an individual looking to influence the future direction of a growing specialist organisation. Key Responsibilities Technical Leadership Act as the company's recognised technical authority for AOV and Smoke Control systems. Define and maintain technical standards across design, installation, commissioning and maintenance. Ensure all engineering solutions comply with current legislation, British Standards and fire safety guidance. Provide technical leadership on complex projects and specialist applications. Review and approve technical designs, specifications and engineering solutions. Strategic Business Development Support the continued growth of the business through technical consultancy and client engagement. Identify opportunities for remedial works, refurbishment programmes and lifecycle replacement projects. Work alongside the commercial team to develop technical solutions for major bids and tenders. Provide strategic input into new services, technologies and market opportunities. Client & Industry Engagement Develop long-term relationships with FM providers, consultants, developers, principal contractors and end users. Represent the business during technical meetings, presentations and project reviews. Provide expert guidance on fire strategies, smoke control compliance and lifecycle planning. Act as the senior escalation point for complex technical matters. Technical Governance Ensure consistency across all technical documentation, quotations and engineering proposals. Review system designs, cause & effect matrices and commissioning strategies. Drive continual improvement across engineering processes and technical delivery. Monitor industry developments and implement best practice throughout the business. Leadership & Team Development Mentor and develop Technical Service Managers, Design Engineers and Field Engineers. Build a high-performing technical team through coaching and professional development. Support recruitment, succession planning and technical competency frameworks. Foster a culture of collaboration, innovation and engineering excellence. Commercial Support Support pricing strategies for complex projects and major upgrade programmes. Review technical quotations and ensure commercially robust engineering solutions. Work with operational teams to ensure successful project mobilisation and delivery. Contribute towards annual business planning and revenue growth. What We're Looking For Essential Experience Minimum 10 years' specialist experience within the AOV and Smoke Control industry. Proven experience operating within a senior technical leadership role. Extensive knowledge of smoke ventilation systems across commercial, residential and mixed-use developments. Strong understanding of both natural and mechanical smoke control systems. Experience supporting business growth through technical consultancy and client engagement. Previous leadership experience managing engineering or technical teams. Technical Knowledge Demonstrable expertise across: Automatic Opening Vent (AOV) Systems Smoke Control Systems Motorised Smoke Dampers Smoke Ventilation Controls Fire Strategy Documents Cause & Effect Programming EN12101 Standards BS 9991 BS 9999 Building Regulations Approved Document B System Commissioning Lifecycle Replacement Programmes Planned Preventative Maintenance Compliance Audits Experience with leading manufacturers such as: SE Controls Colt Actionair Advanced Air SCS WindowMaster D+H Gilberts TROX (desirable) Leadership Attributes We're looking for someone who can demonstrate: Exceptional technical credibility. Strategic thinking and commercial awareness. Inspirational leadership skills. Strong client relationship management. Excellent communication and presentation abilities. A collaborative leadership style. A passion for engineering excellence and continual improvement. What Success Looks Like Recognised as the company's technical authority. Continued growth of technical service revenue. Increased client retention through technical excellence. Development of a highly capable engineering team. Successful delivery of complex smoke control projects. Improved technical governance and compliance. Strong relationships with clients, consultants and manufacturers. Contribution towards the company's long-term growth strategy. What's on Offer £70,000 - £80,000 Basic Salary Performance Related Bonus Comprehensive Management Package Company Car or Car Allowance Pension Scheme 25 Days Annual Leave + Bank Holidays Ongoing Professional Development Senior Leadership Position Opportunity to shape the technical direction of a market-leading specialist business Long-term career progression into Executive Leadership
Senior Cyber Security Engineer / Architect / Lead Location: Farnborough Security Clearance Level High: DV - Developed Vetting Role Overview Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world's toughest problems. Passionate about customer success, we work closely with our stakeholders to understand, shape, and deliver secure solutions that enable critical outcomes. United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate. In this role, you will be a trusted security practitioner, working with minimal direction on a critical programme and helping to raise the security bar across engineering and operations. Because of a key strategic development and a new exciting business opportunity, we have a requirement for a security-cleared Senior Cyber Security Engineer based in the UK working at our Farnborough site and remotely. Leidos has more than 30 years' experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We're a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. What Will You Be Doing? To support current program delivery, we currently have a permanent vacancy for a Senior Cyber Security Engineer to support the development and transition into live of a MOD application and infrastructure solution providing support to a critical operational end user. Leidos is seeking an enthusiastic protective security specialist to lead the implementation and assurance of security within a key defence project. You will contribute across the delivery lifecycle-shaping secure designs, defining and assuring controls, and providing senior-level security engineering support across protective and information security. You will have demonstrable experience applying recognised security frameworks (e.g., Government Functional Standard 007, NIST, CIS benchmarks) to real-world systems and services. You will be joining a team of highly skilled and highly motivated individuals who are working on one of the UKs leading programmes. Required Skills The Senior Cyber Security Engineer (T4) plays a critical role in protecting and enabling mission IT by combining deep technical expertise with pragmatic risk management. You will be able to work with minimal direction on a specific programme, taking responsibility for planning, implementing, and assuring security controls across infrastructure, platforms, and applications (including cloud services). You will provide clear security advice and assurance to stakeholders, typically aligned to HMG/MOD expectations and recognised standards (e.g., NIST, CIS benchmarks), and you will support teams by sharing knowledge and guiding good practice. Key Functions / Outputs Vulnerability Management, Reporting & Risk Prioritisation Endpoint, Identity & Cloud Security Engineering (AWS) Incident Response Leadership & Operational Security Secure Configuration, Hardening & Compliance Assurance Security Design Review, Change Impact Assessment & ST&V Stakeholder Engagement, Governance & Decision Support Documentation, Mentoring & Continuous Improvement Main Objectives Vulnerability Management, Reporting & Risk Prioritisation Perform regular vulnerability assessments and generate actionable reporting using approved toolsets. The process should focus on ensuring scanners and signatures are current, coverage is agreed, and findings are prioritised based on risk, mission impact, and exploitability. You will support (and where required lead) triage with engineering teams to drive remediation to closure and provide clear risk narratives to senior stakeholders. Code Scans: perform regular code scans to assess code quality, detect potential bugs, and identify security vulnerabilities; work with development teams to agree remediation approaches and prevent recurrence. Vulnerability Management Tooling: perform regular vulnerability management scans and ensure repositories/plugins are maintained to detect emerging vulnerabilities across endpoints, servers, and cloud workloads. Reporting: produce and quality assure recurring vulnerability and risk reporting for the cyber security and IA lead; highlight trends, systemic issues, and recommendations for control improvements. Endpoint, Identity & Cloud Security Engineering (AWS) Endpoint Protection: drive endpoint security posture through regular updates, policy tuning, and validation activities aligned to current threats and programme requirements. Antivirus and Anti malware Protection: perform assurance checks to ensure controls are deployed successfully, monitored, and kept up to date; define exceptions and compensating controls where needed. Network Controls: perform compliance checks and targeted audits of network security controls (e.g., firewall rules, segmentation, proxying) to ensure unauthorised access and threats are blocked and logged appropriately. Access Control & IAM: design and ensure access controls are implemented correctly to enforce least privilege and need to know across systems and data; provide oversight of privileged access, account lifecycle, and authentication policy. AWS Cloud Security: design and assure cloud security controls across networking, identity, logging/monitoring, and configuration management; validate guardrails and support secure landing zone patterns where applicable. Incident Response Leadership & Operational Security Incident Identification: help to recognise and confirm potential incidents through alerts, logs, and user reports; apply sound judgement to distinguish true threats from false positives. Incident Response: lead or provide senior support to containment, eradication, investigation, and recovery activities; coordinate with service owners and stakeholders to restore operations and capture lessons learning. Tickets & Requests: manage and resolve tickets raised to the Leidos Security group that require Cyber Security Engineering input; prioritise based on risk and impact, and mentor others through complex issues. Secure Configuration, Hardening & Compliance Assurance Patch Updates to Security Products: ensure security toolsets are kept up to date with patches and software updates; assess impact and coordinate change implementation in line with governance. System Compliance: perform and oversee regular compliance audits to ensure systems meet agreed baselines and best practices (e.g., CIS, STIG, NIST); manage exceptions with evidence based rationale and compensating controls. Security Enforcing Function Configuration: assist in the design, review, and improvement of security enforcing functions (e.g., GPOs, system policies, cloud guardrails) to ensure they are compliant, testable, and fit for purpose. Assurance Activities: conduct periodic technical assessments (configuration reviews, control testing, threat driven checks) to identify weaknesses and drive measurable improvements. Security Design Review, Change Impact Assessment & ST&V Security Impact Triage Tool (SITT): lead or support evaluation and impact assessment of proposed changes to security posture; provide clear recommendations, conditions, and required evidence for approval. Security Evaluation, Testing and Assurance (ST&V): plan and execute security evaluation and assurance activities for changes delivered through PI Planning; define test scope, coordinate evidence capture, and ensure outcomes are documented and traceable. Stakeholder Engagement, Governance & Decision Support Security Working Group (SWG) Customer/Supplier Security Forums Vulnerability Triage Security Workshop PI Planning Daily Standups (Blue/Green Team) Documentation, Mentoring & Continuous Improvement Senior Cyber Security Engineers are responsible for creating, maintaining, and reviewing high-quality documentation and security evidence. This includes High Level & Low Level Designs (HLD/LLD), Standard Operating Procedures (SOPs), risk assessments, and compliance/assurance reports. You will also support capability uplift through mentoring, knowledge sharing, and identifying opportunities to automate and improve security processes. Essential Experience Proven experience in a senior cyber security engineering role, delivering security outcomes across complex IT environments (on prem and/or cloud). . click apply for full job details
26/07/2026
Full time
Senior Cyber Security Engineer / Architect / Lead Location: Farnborough Security Clearance Level High: DV - Developed Vetting Role Overview Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world's toughest problems. Passionate about customer success, we work closely with our stakeholders to understand, shape, and deliver secure solutions that enable critical outcomes. United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate. In this role, you will be a trusted security practitioner, working with minimal direction on a critical programme and helping to raise the security bar across engineering and operations. Because of a key strategic development and a new exciting business opportunity, we have a requirement for a security-cleared Senior Cyber Security Engineer based in the UK working at our Farnborough site and remotely. Leidos has more than 30 years' experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We're a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. What Will You Be Doing? To support current program delivery, we currently have a permanent vacancy for a Senior Cyber Security Engineer to support the development and transition into live of a MOD application and infrastructure solution providing support to a critical operational end user. Leidos is seeking an enthusiastic protective security specialist to lead the implementation and assurance of security within a key defence project. You will contribute across the delivery lifecycle-shaping secure designs, defining and assuring controls, and providing senior-level security engineering support across protective and information security. You will have demonstrable experience applying recognised security frameworks (e.g., Government Functional Standard 007, NIST, CIS benchmarks) to real-world systems and services. You will be joining a team of highly skilled and highly motivated individuals who are working on one of the UKs leading programmes. Required Skills The Senior Cyber Security Engineer (T4) plays a critical role in protecting and enabling mission IT by combining deep technical expertise with pragmatic risk management. You will be able to work with minimal direction on a specific programme, taking responsibility for planning, implementing, and assuring security controls across infrastructure, platforms, and applications (including cloud services). You will provide clear security advice and assurance to stakeholders, typically aligned to HMG/MOD expectations and recognised standards (e.g., NIST, CIS benchmarks), and you will support teams by sharing knowledge and guiding good practice. Key Functions / Outputs Vulnerability Management, Reporting & Risk Prioritisation Endpoint, Identity & Cloud Security Engineering (AWS) Incident Response Leadership & Operational Security Secure Configuration, Hardening & Compliance Assurance Security Design Review, Change Impact Assessment & ST&V Stakeholder Engagement, Governance & Decision Support Documentation, Mentoring & Continuous Improvement Main Objectives Vulnerability Management, Reporting & Risk Prioritisation Perform regular vulnerability assessments and generate actionable reporting using approved toolsets. The process should focus on ensuring scanners and signatures are current, coverage is agreed, and findings are prioritised based on risk, mission impact, and exploitability. You will support (and where required lead) triage with engineering teams to drive remediation to closure and provide clear risk narratives to senior stakeholders. Code Scans: perform regular code scans to assess code quality, detect potential bugs, and identify security vulnerabilities; work with development teams to agree remediation approaches and prevent recurrence. Vulnerability Management Tooling: perform regular vulnerability management scans and ensure repositories/plugins are maintained to detect emerging vulnerabilities across endpoints, servers, and cloud workloads. Reporting: produce and quality assure recurring vulnerability and risk reporting for the cyber security and IA lead; highlight trends, systemic issues, and recommendations for control improvements. Endpoint, Identity & Cloud Security Engineering (AWS) Endpoint Protection: drive endpoint security posture through regular updates, policy tuning, and validation activities aligned to current threats and programme requirements. Antivirus and Anti malware Protection: perform assurance checks to ensure controls are deployed successfully, monitored, and kept up to date; define exceptions and compensating controls where needed. Network Controls: perform compliance checks and targeted audits of network security controls (e.g., firewall rules, segmentation, proxying) to ensure unauthorised access and threats are blocked and logged appropriately. Access Control & IAM: design and ensure access controls are implemented correctly to enforce least privilege and need to know across systems and data; provide oversight of privileged access, account lifecycle, and authentication policy. AWS Cloud Security: design and assure cloud security controls across networking, identity, logging/monitoring, and configuration management; validate guardrails and support secure landing zone patterns where applicable. Incident Response Leadership & Operational Security Incident Identification: help to recognise and confirm potential incidents through alerts, logs, and user reports; apply sound judgement to distinguish true threats from false positives. Incident Response: lead or provide senior support to containment, eradication, investigation, and recovery activities; coordinate with service owners and stakeholders to restore operations and capture lessons learning. Tickets & Requests: manage and resolve tickets raised to the Leidos Security group that require Cyber Security Engineering input; prioritise based on risk and impact, and mentor others through complex issues. Secure Configuration, Hardening & Compliance Assurance Patch Updates to Security Products: ensure security toolsets are kept up to date with patches and software updates; assess impact and coordinate change implementation in line with governance. System Compliance: perform and oversee regular compliance audits to ensure systems meet agreed baselines and best practices (e.g., CIS, STIG, NIST); manage exceptions with evidence based rationale and compensating controls. Security Enforcing Function Configuration: assist in the design, review, and improvement of security enforcing functions (e.g., GPOs, system policies, cloud guardrails) to ensure they are compliant, testable, and fit for purpose. Assurance Activities: conduct periodic technical assessments (configuration reviews, control testing, threat driven checks) to identify weaknesses and drive measurable improvements. Security Design Review, Change Impact Assessment & ST&V Security Impact Triage Tool (SITT): lead or support evaluation and impact assessment of proposed changes to security posture; provide clear recommendations, conditions, and required evidence for approval. Security Evaluation, Testing and Assurance (ST&V): plan and execute security evaluation and assurance activities for changes delivered through PI Planning; define test scope, coordinate evidence capture, and ensure outcomes are documented and traceable. Stakeholder Engagement, Governance & Decision Support Security Working Group (SWG) Customer/Supplier Security Forums Vulnerability Triage Security Workshop PI Planning Daily Standups (Blue/Green Team) Documentation, Mentoring & Continuous Improvement Senior Cyber Security Engineers are responsible for creating, maintaining, and reviewing high-quality documentation and security evidence. This includes High Level & Low Level Designs (HLD/LLD), Standard Operating Procedures (SOPs), risk assessments, and compliance/assurance reports. You will also support capability uplift through mentoring, knowledge sharing, and identifying opportunities to automate and improve security processes. Essential Experience Proven experience in a senior cyber security engineering role, delivering security outcomes across complex IT environments (on prem and/or cloud). . click apply for full job details
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Essential Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Desirable Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
26/07/2026
Full time
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Essential Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Desirable Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
