2210 jobs found

Ascent People Ltd seeks an Application Support Specialist to join a dynamic IT services team in the West Midlands. You will handle 1st-3rd line support for bespoke software, with emphasis on SQL Server and customer-facing duties within a busy service desk. The role includes training, installation, remote support, and adherence to regulated processes. A strong communicator who resolves issues efficiently will thrive here.

Ascent People Ltd is seeking an Application Support Engineer - SQL to join their IT team in the West Midlands. The role focuses on 1st-3rd line software support, ERP/financial software, and SQL Server administration. Salary ranges from £25,000 to £30,000 per year plus benefits; standard office/home hybrid working; occasional trips to the office with training and career progression opportunities.

Application Support Engineer (2nd line service desk) Location: East Midlands Industry: IT Salary: £20,000 - £26,000 per annum + benefits & training Posted: 07/02/2019 This is an amazing opportunity for an experienced Application Support Analyst or Engineer ideally at 2nd line level to join a progressive specialist software house's growing Support Team. You will play a crucial role in ensuring that as much resolution happens as possible within the service desk at the 1st and 2nd line level. Full product training will be provided as well as ongoing opportunities to progress your career further. Qualifications & Experience 12+ months commercial experience in supporting specialist applications & software. Experience in a similar position, customer service, problem solving and accountability. High availability support (24/7) with SQL knowledge. Experience with clustered environments and SAN (storage area networks). Excellent communication skills and ability to stay calm under pressure. Technical Skills Software and applications for external customers. SQL knowledge and experience. High availability software/application support (24/7). Clustered environments and SAN. Desirables Azure, Oracle, firewalls, patching, VPN, networking, etc. Key Responsibilities Deal with external customers for the client's industry leading software and applications at the 2nd line support level. Provide 2nd line support, troubleshooting and resolution of issues. Maintain documentation and troubleshooting guides. Collaborate with 1st line staff to resolve incidents. Benefits Salary up to £26k, benefits package, promotion opportunities and training. Commutable office based in Leicester, East Midlands. Equal Opportunity Candidates of all ages and backgrounds will be considered for this role. Recruiter: Bryn Evans Phone: Email:

Graduate IT Support (1st line/2nd line), Graduate/Junior Service Desk Analyst, 1st Line Service Desk Analyst, 1st Line Service Desk Engineer, Support Analyst, Support Engineer, Helpdesk, Technician, Customer Service - Leicester, East Midlands, Software Application Support, External Customers, up to £22k Are you a recent IT/Computer Science or similar graduate? Have some IT support or customer service experience? Enjoy being on the front line, pride yourself of customers needs? Enjoy all things Customer Service, problem solving and accountability? This is an amazing opportunity for a IT/Computer Science graduate ideally with a placement year, IT support or customer service experience to join a progressive software house's growing Support Team. If you have these skills then please get in touch; you will not be disappointed. This 1st/2nd Line Support role will be a crucial part of this software house's support function where the aim is to ensure as much 1st/2nd call resolution happens as possible within the service desk. If you value the customer, enjoy customer service and using your initiative, then this is a great opportunity for you. Full product training will be provided as well as ongoing opportunities to progress your career further. Ideally you will have 12+ months in similar 1st line service desk or customer service positions with similar duties, this could even be a placement year. Ideally your toolbox will include the use and support of: Software and applications to external customers Windows, Unix and SQL knowledge is highly desirable Good problem-solving skills as well as being an excellent communicator Exceptional telephone manner The key aspects of this role is having a high-level of customer service, being engaging and passionate as well as putting the customer first by going above and beyond to succeed in resolving as much as possible in the initial contact. Such duties will include: dealing with external customers for this client's industry leading software and applications from their professional product range. The salary on offer is up to £22k as well as an attractive benefits package and opportunities to be promoted within. The office is based in Leicester, East Midlands and easily commutable from Coventry, Loughborough and Nottingham. This role will suit a hungry grad with experience in IT support, service desk, IT helpdesk, customer service or similar. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency. Recruiter Bryn Evans Phone: Email:

Application Support Engineer - SQL - 50% remote Location: East Midlands Industry: IT Salary: £22000 - £25000 per annum + benefits + remote Posted: 05/08/2021 Overview Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer (1st line support) to join their busy Software Support team. Full training of the client's software will be provided. They are currently working fully remote, then it will be 50/50 in the New Year. Qualifications Previous experience of working in an Application Software Support / Customer Support role Experience in call logging and dealing with 1st Line Support issues An understanding of databases (preferably SQL Server) Strong verbal and written communication skills Benefits Desire to move into programming or advance your software support career? This company offers technology & product investment, training for all staff, competitive starting salary up to £25K, benefits, remote home working. Based in Coventry, commutable from the wider Coventry/Midlands area for office days. Application If you believe you fit the role, please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don't have a CV ready, just send an email and we can talk through the role and you can get a CV together later. Candidates of all ages and backgrounds will be considered for this role. Recruiter: Bryn Evans Phone: Email:

C# Developer - Desktop - WPF / Xamarin Location: East Midlands Industry: IT Salary: £35000 - £40000 per annum + Pension, OT, Flex Posted: 04/12/2019 Description C# Developer, .Net Programmer, .Net 4.0+, C#, DotNet, Win Forms, WPF, SQL Server, T SQL, Visual Studio, XML, JSON, SVN, Jenkins. Xamarin, Xcode - K Can you show proven C# Desktop experience on commercial software development? Can you work as a sole developer on projects? Would you like to do some mobile development too? Role: C# / .Net WPF developer required to work on cutting edge software products. You will work in a small but competent development team reporting into the Head of Development. The team consists of developers, testers and support. Technical environment: .Net 4.0+, C#, DotNet, Win Forms, WPF, SQL Server, T SQL, Visual Studio, XML, JSON, SVN, Jenkins, Xamarin, Xcode. As a .Net software engineer you will work on the development of various software products on both desktop and mobile platforms and benefit from cross training into the full product range this company has to offer. As a C# Software Engineer you will be writing and coding individual applications from specific requirements & maintaining the current suite of software working in an Agile environment alongside the Testing Team. We are looking for a Software Developer who is comfortable working on sole projects, can advise and influence and have excellent decision making skills. This is a permanent role with a strong and exciting future. Salary & Benefits: up to 40K + package. Flex around start/finish times. 37.5 hour week. Adhoc home working. Role is based in East Midlands area, easily commutable from Nottingham, Derby & Leicester. Accessible by public transport. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Service Desk Analyst (Application Support) - Nottingham Location: East Midlands Industry: IT Salary: £23,000 - £27,000 per annum Posted: 14/09/2018 Service Desk Analyst, Application Support, Support Analyst, ERP Support, SAP/SAGE/Navision/Oracle/Dynamics/CRM. 1st/2nd Line Service Desk, Customer Service, .Net, SQL Server, WEB, ITIL, Crystal Reports, Business Objects - Derby, East Midlands - 23-27K We are recruiting on behalf of a global software house that is recognised for their investment in people including excellent training and career opportunities. They are looking for an experienced Service Desk Analyst / Application support Analyst who has a strong background in Business to Business (B2B) Helpdesk and Software Support. You will have excellent communication skills and will be able to prioritise calls on a busy Service Desk and you will also be involved in 2nd Line support where you will try to fix problems before passing them down to the software development team. Any experience of ERP Software such as Dynamics, SAP, Navision would be a huge advantage as would any Visual Studio, SQL Server or MS Windows knowledge. An ITIL qualification would also be considered highly. You will have excellent problem solving and analytical skills and will have a proactive approach to your work. Any knowledge of reporting tools such as Crystal Reports or Business Objects will be beneficial, though not a necessity. You will have excellent communication skills and be a strong team player. This is a brilliant opportunity to get your foot in the door of a company who are a fantastic employer and retain their staff exceptionally well. Salary is up to 28K + Cross training. Based in the East Midlands area easily commutable from Derby, Nottingham and Leicester. Applicants from all ages and backgrounds will be considered.

1st/2nd Line IT Support Analyst Location: East Midlands. Industry: IT. Salary: £25,000 - £28,000 per annum + training, pension, healthcare, bonus. Posted: 31/01/2023. This role provides first and second-level support to customers, handling incidents and service requests, escalating to the third line team when required. Employees will also conduct site visits and may need to drive. The position requires excellent communication, problem solving, and organisational skills. Key Accountabilities Act as a point of contact for phone calls and emails regarding IT & software issues and queries. Escalate unresolved calls to the third line and infrastructure support team. Maintain an asset database and track changes. Take ownership of user problems, follow up status and communicate progress in a timely manner. Publish support documentation to help staff with requests for information. Report to the team lead on any issue that could significantly impact the business. Technical Skills Windows 10 Mobile phones Active Directory End user computing Office 365 SQL Server Application support SCCM / InTune Laptop / client / server support Cross training into cloud technologies Candidate Profile 2+ years experience in IT Service Desk (or equivalent). Self motivated achiever who gains satisfaction from providing excellent customer service. Excellent communication skills and telephone manner. Strong organisational and problem solving ability.Strong sense of urgency and ability to multitask effectively. Collaborates with team to improve processes and technical understanding. Benefits Training and career development Pension and bonus scheme Free parking Healthcare benefits Five days in office during first six months All candidates of all ages and backgrounds will be considered.

Ascent People Ltd in the East Midlands is seeking a 3rd line IT support specialist with strong system administration, application support and infrastructure knowledge to support a UK-wide customer base. You will provide 3rd line support for application and infrastructure issues, configure, deploy and maintain software across the organisation, and manage remote customers with an on-call rotation (1 in 5). The role leverages Windows Server, SQL Server, SCCM and related technologies.

SQL Server Developer - SSRS / Reports / C# - 40K Location: East Midlands Industry: IT Salary: £30000 - £40000 per annum + Benefits Posted: 13/04/2018 Description SQL Server 2012 / 2014, SQL Reporting, SQL clustering, SQL performance, SQL security, SQL replication, SQL SSRS, SSIS, C#, Database Design and Development - East Midlands A leading software house is currently seeking a SQL Server Developer (SSRS) to join its highly successful and well established global organisation. As the SQL Developer / SSRS Developer you will be working on the planning, design, development, implementation, administration and support of the SQL Server environment 2012/2014 across the organisation. Other key parts of the role include developing and maintaining key applications for service reporting, client portals and internal systems; monitoring and reporting on activities and providing relevant management information. Contact me for a full spec and client info: Key Responsibilities Planning, design, development, implementation, administration and support of SQL Server environment 2012/2014. Developing and maintaining key applications for service reporting, client portals and internal systems. Monitoring and reporting on activities and providing relevant management information. Key Skills & Experience SQL Server 2012 / 2014 SQL clustering, SQL performance, SQL security, SQL replication Good understanding of SSRS and SSIS SQL Developer role requires good reporting skills and ability to write stored procedures. Software development skills such as C#, VB.NET, .Net are advantageous but not essential. Basic knowledge of Windows Server 2003, 2008 and system administration 2012 will be highly advantageous. Additional Information The SQL Developer role is a hugely varied and challenging role which offers the successful applicant huge scope for personal development and career progression within a large-scale environment embracing the latest technology. Salary & Benefits: circa 40K + Benefits. Some flex on start/finish times. This client is accessible by public transport from most places in the East Midlands - Nottingham, Derby, Chesterfield and Leicester. Contact Information Recruiter: Jo Bevington Phone: Email: EEO Statement Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Graduate Application Support Engineer Location: East Midlands Industry: IT Salary: £20,000 - £26,000 per annum + benefits & training Posted: 15/04/2019 Description This is an opportunity for a recent Computer Science or similar graduate to join a progressive specialist software house as an Application Support Analyst or Engineer. The role is crucial to our software support function and ensures resolution of customer issues at the 1st and 2nd line service desk level. Full product training will be provided and opportunities for career progression are available. Key Responsibilities Provide first line and second line support for external customers for specialist software applications. Respond promptly to service desk tickets, investigate and resolve issues, and where necessary raise escalations. Maintain accurate and up to date knowledge of the supported products. Engage customers with a high level of service, professionalism and calm under pressure. Contribute to continuous improvement of support processes. Desirable Skills & Experience Experience supporting specialist applications for external customers. SQL knowledge and experience. Experience supporting high availability software or applications (24/7). Good customer service and phone manner. Strong problem solving skills and excellent communication. Skills to be Developed Azure, Oracle, firewalls, patching, VPN, networking, etc. Benefits Salary up to £26,000. Attractive benefits package. Training and opportunities for promotion within the company. Equal Opportunity Statement Candidates of all ages and backgrounds will be considered for this role.

Ascent People Ltd in Nottingham is seeking a Graduate Developer with experience in C#/.NET/ASP.NET to join a Global client in the East Midlands. This graduate role includes web and desktop application development and offers a comprehensive training programme and a salary of £20,000-£25,000 per year. You will work with ASP.NET, MVC/MVVM, Web API, SQL Server, HTML, CSS, JavaScript/Angular, and Visual Studio, gaining ongoing training and starting a software development career in a supportive

Ascent People Ltd is seeking an IT Systems Administrator focused on application support, infrastructure, and software deployment (SCCM) to provide 3rd line support for a UK-wide customer base. The role involves Microsoft technologies and a remote-working setup. You will maintain Windows Server, SQL Server, SCCM, and related infrastructure while delivering strong customer service and contributing to on-call rotation schedules.

Ascent People Ltd in the East Midlands is seeking a SQL Server Developer (SSRS) to join a busy IT team. You will design, develop and maintain SQL Server 2012/2014 solutions, SSRS reports and supporting applications. The role offers circa £40k, benefits and a clear path for progression in a global software environment. Strong SQL and reporting skills are essential, with experience in C# or VB.NET considered advantageous.

C# Developer - X Training opportunity Location: East Midlands Industry: IT Salary: £30000 - £45000 per annum + Training, Pension, Health Posted: 21/01/2019 Description .Net Developer, (all levels), C# Developer Job, .Net, Mobile Development training (xamarin, android), Web development, MVC/MVVM, HTML/CSS/JavaScript, DotNet, Software Developer, Analyst Programmer, Work from home on some days- 25K-45K Looking to add mobile development into your skill set? This client is offering mobile cross training. Want to work in a cross platform development environment? Do you need to work from home a couple of days a week? Do you have solid C# experience - either web or windows? We are looking for all level C# Developers to work on the development of a range of commercial client facing applications - exciting new product development as well as supporting some legacy software. Fantastic cross training opportunity - Mobile development - Xamarin, Cordova and Android. This is an exciting opportunity for progressive / forward thinking Developers (ASP.Net, MVC, C#, JavaScript, HTML) to join a strong team where they invest heavily in tech and provide a relaxed but professional culture for its staff. Established client for over 30 years, with presence in over 100 countries and market leaders, environmentally conscious. Site based in the East Midlands, modern office facility with free parking, employing a few hundred people. Qualifications Minimum 12 months experience Familiar with C# (web or windows) Experience with ASP.Net, MVC or MVVM Proficiency in HTML, CSS, JavaScript Experience in Web Development and SQL Server Responsibilities Design, develop and maintain software components and functionality for software applications Work closely with the development manager regarding software design and functionality of the applications Communicate progress of project deliverables on a regular basis to support project planning and measurement against plan Produce documentation to support design, QA and release phases of a project such as functional specifications Work on all aspects of the development life cycle from requirements analysis and design to support and maintenance Co ordinate work with QA, Delivery and Support teams within the organisation Reporting into a Development Lead. Benefits Salary: £25K-45K + Pension, Health. Formal training plans put in place for personal development. Candidates of all ages and backgrounds will be considered for this role. Location The role is based in the East Midlands, easily commutable from Nottingham, Derby and Chesterfield. Accessible by public transport for local candidates.

Application Support Engineer - automation Location: West Midlands Industry: IT Salary: £35000 - £40000 per annum + Free parking, Pension Posted: 08/03/2021 Description Application Support Engineer, Software Release Engineer, Software Release Administrator, Automation/DevOps, Configuration, IIS, SQL, Scripting, Powershell, MSBuild, Bamboo, Jenkins, Selenium - 40K Key Responsibilities Do you have experience of WEB-based application support? Have you been involved in writing automation scripts for software release? Do you have a interest in moving into a DevOps role? Create builds; Deploy code; Configure systems Create automated scripts Change control and develop release and change processes and application support Requirements Application Support / Software Support experience with Desktop or Web applications Understanding of designing, optimising, maintaining or improving software build and deployment pipelines (e.g. MSBuild, Bamboo, Jenkins, Selenium, PowerShell, Redgate) Knowledge and experience of automating tasks with PowerShell (or other scripting languages) Understanding of modern software development technologies, practices & environments T SQL knowledge IT Support experience In a nutshell - What we need from you is proven experience working on the release and deployment of customer facing applications. You should have an excellent understanding of the software development lifecycle and key methodologies used in the delivery of software. The role will require a great deal of technical know how to help create builds and automate the deployment of code. This role will find you working with many different areas of the business including key stakeholders and therefore excellent communication skills are required. Salary & Package Base salary up to 40K, 25 days holiday, free parking. The office is based in the Midlands, commutable from Nuneaton, Coventry and Leicester. Easy access from the M69. Must be able to drive, not accessible via public transport. EEO Statement Candidates of all ages and backgrounds will be considered for this role.

VB.Net Developer - WEB/SQL 35K Location: East Midlands Industry: IT Salary: £25000 - £35000 per annum + Pension, 25 days holiday Posted: 16/08/2019 Description .Net Developer, junior-mid level, VB.Net Developer Job , ASP.Net, cross platform development, Web development, HTML/CSS/JavaScript, SQL Server, moving into .Net Core, C# - 25-35K Do you have VB.Net experience? Want to work in a WEB development environment where moving into .Net Core is on the cards? Want to work for a company where the founder revolutionised this industry? ROLE: We are looking for a VB.Net Developer / ASP.Net Programmer who is happy to code in VB.Net whilst the company moves forward its technology and brings in .Net Core and C#. You will be working on internal and customer facing web applications as well as looking at bringing in mobile development. This is an exciting opportunity for a developer who wants to work for a company where they are serious about moving their technology forward. A small development team where you can have a positive impact and really contribute to software development. Current environment is ASP.Net, VB.Net, SQL Server, JavaScript/Angular, HTML, CSS, Visual Studio. CLIENT: Established for over 20 years. They are market leaders in the UK with a business value in excess of £40 million. Occupying cutting edge facilities in North Nottingham this company provide a relaxed but professional culture for its staff. A company that is helping to create a brighter future for all as well as being environmentally conscious. Employing several hundred people and financially strong. To be considered for this role you must have a competency level of 2 years + experience and need to be familiar with most (not all) of the following: VB.Net/C# - ASP.Net - MVC - HTML - CSS - JavaScript/Angular - WEB Development - SQL Server. All layer development Front End, Business Logic, Data Access and Backend database development using SQL Server. Reporting into the Development Manager you will: Design, develop and maintain software components and functionality for the software applications. Work closely with the development manager regarding the software design and functionality of the applications. Communicate progress of project deliverables on a regular basis to support the project planning process and measurement against plan. Produce documentation to support the design, QA and release phases of a project such as functional specifications. Work on all aspects of the development life-cycle from requirements analysis and design, through to support and maintenance. The Role is based in the East Midlands easily commutable from Nottingham, Hucknall, Derby and Chesterfield. Accessible by public transport for local candidates. SALARY & BENEFITS: £25-35K + Pension, Health. Free parking. Excellent career & technical development opportunity. Candidates of all ages and backgrounds will be considered for this role.

Business Applications Support Manager - ERP - SQL Location: London Industry: IT Salary: £30,000 - £40,000 per annum + 25 days holiday, Pension, Bonus Posted: 15/02/2021 Business Applications Support Manager, ERP Support, SQL Server Support, Senior IT Support, ERP, SAGE, Epicor, Navision, Vintner, MS Windows, Linux, SQL Server, Reporting, MS Office, Excel, Outlook, Access - London, 40K + Bonus Key Responsibilities and Experience Have experience of looking after ERP or SQL Server based systems. Have worked with 3rd party IT service suppliers. Can work as the sole IT administrator. We are working with a global retail client who has been operating for over 25 years and is fully remote at the moment. They use modern office facilities in the heart of London and have a presence in over 10 countries worldwide. They pride themselves on their sustainability and environmental program and offer an award winning service that is continually growing year on year. We are looking for a Business Systems Manager to primarily look after their ERP solution and SQL business applications, and also support the internal IT environment. This role works with a 3rd party IT provider and manages this relationship. Technical skills required include ERP knowledge (SAGE, Epicor, Navision, Vintner, SQL Server), general BAU IT support, MS Windows, Linux, MS Office, Outlook, Excel, Access. You will manage the ERP systems, the website and other business applications while providing first line support for all staff. Experience in creating reports using SQL, PowerBI, or Business Objects is advantageous. The role involves BAU work as well as migration and upgrade projects. You will contribute to creating the IT strategy with senior management. Benefits Base salary up to £40,000 + bonuses and benefits. Office located in London, easily accessible by tube & train. Candidates of all ages and backgrounds will be considered for this role.

Ascent People Ltd in Leicester, East Midlands, is seeking a 2nd Line Service Desk Analyst to support external customers with our software applications. The role requires 12+ months in a similar 2nd line position and offers clear progression within a progressive software house. You will handle 2nd line incidents, participate in on-call 24/7, and use SQL to diagnose issues. The salary ranges up to £26k with benefits and training, based in Leicester and easily commutable from Derby, Loughborough,

C# Junior Developer - WEB - 25-30K Location: East Midlands Industry: IT Salary: £20000 - £30000 per annum + Pension, 25 days holiday, bonus Posted: 30/03/2021 Description Junior .Net Developer, C# Developer Job, .Net, Web development, MVC/MVVM, HTML/CSS/JavaScript, DotNet, Software Developer, Personal development / Training - 25-30K - good benefits - Derby / free parking Requirements & Qualifications Minimum 12 months experience in .Net development Familiarity with C#, ASP.NET, MVC or MVVM, HTML, CSS, JavaScript, Web Development Responsibilities Design, develop and maintain software components and functionality for the software applications Work closely with the development manager regarding software design and functionality of the applications Communicate progress of project deliverables regularly to support project planning process and measurement against plan Produce documentation to support design, QA and release phases of a project such as functional specifications Work on all aspects of the development life cycle from requirements analysis and design, through to support and maintenance Co ordinate with QA, Delivery and Support teams within the organisation Develop all layers: front end, business logic, data access and backend database using SQL Server Benefits Salary 25-30K + Pension, Health Candidates of all ages and backgrounds will be considered for this role. Contact Jo Bevington - Recruiter Phone: Email: