Ascent People Ltd in Leicester, East Midlands, is seeking a 2nd Line Service Desk Analyst to support external customers with our software applications. The role requires 12+ months in a similar 2nd line position and offers clear progression within a progressive software house.
You will handle 2nd line incidents, participate in on-call 24/7, and use SQL to diagnose issues. The salary ranges up to £26k with benefits and training, based in Leicester and easily commutable from Derby, Loughborough,