Join a global provider of networking devices and smart home solutions, consistently ranked among the world's leading suppliers of Wi Fi technology. Operating in over 170 countries, the organisation is dedicated to delivering innovative products that enhance everyday life through faster and more reliable connectivity. With a strong commitment to quality and continuous growth, it continues to expand its global presence and impact.
Responsibilities
- Support sales by identifying B2B customer needs, conducting surveys, training, events, and troubleshooting.
- Deliver high level training focused on SMB solutions for sales and technical teams.
- Provide Tier 1 technical support for key customers and large networking projects (remote and on site).
- Understand customer challenges and propose effective solutions.
- Engage directly with customers on project scoping, documentation, and delivery follow up.
- Collaborate with sales/marketing to shape technical messaging and content.
- Suggest new ways to improve pre sales support across sectors like ISP, public sector, MSP, and VAR.
Skills / Must have
- Networking Solutions (LAN/WAN)
- Pre Sales
- Strong Customer Facing Skills
Salary