IT Helpdesk Technician

  • VANRATH
  • Portadown, County Armagh
  • 31/07/2026
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

  • Job Title: IT Helpdesk Technician
  • Salary: £30-35,000 - open to discussions based on experience
  • Location: Belfast
  • Contract: Permanent, full-time
  • Work Pattern: Monday-Friday, standard operational hours, hybrid working arrangements (2 days from home)

Join our client's team as an IT Helpdesk Technician, supporting around 600 users in a fast paced environment. You'll handle day to day issues across hardware, software, and networks, while also getting involved in IT projects, upgrades, and infrastructure improvements, offering a great opportunity to develop and grow your skills.

What's in it for you?

A fantastic opportunity to join a well established and highly respected organization which has a strong reputation for stability and integrity. It's a supportive environment where teamwork is valued and employees are given the chance to develop through hands on experience across a varied IT landscape.

Essential:

  • Experience in IT support/helpdesk or desktop support
  • Knowledge of Active Directory, networks, and hardware support
  • Strong communication & problem solving skills
  • Relevant IT qualification or 3-5 years' experience

Desirable:

  • Certifications like CompTIA (A+, Network+, Security+)
  • Certified training qualification in Office 2010 / 2013/2016
  • Proven experience in training others

Why choose VANRATH?

Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers-ensuring a smooth process and the best possible role fit aligned to your skills and long term goals.