718 IT Support jobs

The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to £41,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer / or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to

Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 20 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 20th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

IT Support Engineer (1st Line) Ipswich - Office Based 5 days p/w 26,000 to 28,000 +Training + Progression + Extensive Benefits inc. Private Medical Insurance Are you a 1st Line IT Support Engineer or IT Technician looking for a role where you can truly develop your technical capability and progress within a fast-growing, award-winning business? This role sits within Workplace Services, which plays a critical role in keeping the business running smoothly by supporting users, platforms, and devices across the organisation. You will be the first point of contact for IT issues, ensuring employees are fully supported and productive from day one. Working closely with Senior IT Support, you will handle day-to-day helpdesk tickets, support joiner, mover and leaver processes, and assist with Microsoft 365 user administration across a modern, cloud-first environment. You will gain hands-on exposure to tools such as Entra ID, Intune, and Halo, with clear opportunities to develop your technical capability. This is an excellent opportunity to join a highly successful and award-winning technology company that values structured processes, documentation, and internal development, offering long-term progression into senior support or M365-focused roles. The Role: Provide 1st Line IT support via an ITSM ticketing system Troubleshoot hardware, software, access, and Microsoft 365 issues Support user processes, including account and device setup Assist with device provisioning, asset management, and troubleshooting Maintain accurate documentation and audit-ready processes The Person Experience in a 1st Line IT Support or Service Desk role Working knowledge of Microsoft 365 applications Strong communication skills with a professional, user-focused approach Organised and comfortable working to documented processes macOS support experience desirable Keen to progress towards Senior IT Support or M365 focus Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Head of Technology Operations (Tech Ops) Remote, UK based (occasional travel) 70,000 - 80,000 + Private Medical + Share Scheme + Other Benefits Are you a senior technology leader looking to build and lead a Technology Operations function from the ground up, shaping how a fast-growing, award-winning business enables its people through well-governed, scalable internal technology? This is a rare opportunity to define and own Technology Operations in a high-growth, remote-first environment. The role goes beyond traditional IT support and service delivery, focusing on business-level ownership of workplace technology, SaaS governance, workflow enablement, and automation. You will act as the primary interface between the business and its internal technology platforms, working closely with senior stakeholders to ensure selected tools are well adopted, effectively governed, and delivering meaningful business impact. With responsibility for strategy, service performance, and governance, this role offers strong autonomy, leadership visibility, and the opportunity to influence how technology supports and scales a successful, growing organisation. The Role: Own and execute the Technology Operations strategy aligned to company growth Lead business-level SaaS lifecycle governance including onboarding, adoption, renewal, and rationalisation Act as the senior escalation point and represent Tech Ops at leadership level Drive workflow design, automation, and process improvement initiatives Based remotely within the UK with occasional travel to company meetings and events The Person: Proven experience leading Technology Operations, Digital Workplace, or Business Technology functions in a growing tech firm. Strong understanding of Microsoft 365 governance and access management Experience managing software provider portfolios, vendors, and licence optimisation Knowledge of ISO 27001, ISO 9001, and ideally ISO 42001 Confident senior stakeholder manager with a commercially aware mindset Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior IT Network & Infrastructure Engineer West Wales (office-based, with occasional cover at a nearby secondary site) £48,000 per annum (some flexibility for the right candidate) What You'll Do: Take ownership of the organisation's network and infrastructure across a busy on-site environment Design, implement and maintain LAN, WAN, WLAN and VPN solutions Configure and manage routers, switches, firewalls and load balancers Lead network upgrades, migrations and infrastructure improvement projects Deliver secure remote access (VPN, IPsec, SSL/TLS, SSH) Drive network security best practice including firewall rules, IDS/IPS, encryption and PKI Monitor network performance, capacity and security and troubleshoot complex issues Support disaster recovery and business continuity planning for network services Manage patching, configuration backups and documentation Provide technical guidance and support to a junior IT support colleague Participate in on-call support and incident response as required What You'll Bring: Proven experience designing and supporting enterprise-level networks Strong knowledge of routing and core network services (TCP/IP, DNS, DHCP) Solid network security experience (firewalls, VPNs, encryption standards) Experience working in on-prem / operational environments where uptime matters Windows Server experience Virtualisation exposure (VMware vSphere or similar) is highly beneficial Certifications such as CCNP/CCIE, JNCIP (or equivalent) are advantageous Comfortable working on-site and being hands-on in a small IT team Why You Should Apply: Senior, hands-on role with real ownership of networks and infrastructure Small IT team where your work makes an immediate impact Visibility and support from senior stakeholders (including CEO involvement in IT) Stable, long-term environment within an established organisation Clear two-stage interview process with a practical or presentation element Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!

Senior IT Support Engineer (Cybersecurity focus) required to support, manage, and enhance my clients IT infrastructure while maintaining a strong cybersecurity posture. The role combines hands-on systems engineering with leadership in security, compliance, and technical projects, working closely with stakeholders across the company. Key Responsibilities Lead the support, optimisation, and integration of enterprise IT systems. Develop and deliver cybersecurity initiatives, including Cyber Essentials certification. Manage security platforms such as identity management and endpoint protection tools. Conduct vulnerability management, penetration testing, and incident response planning. Drive technical projects from planning through to delivery and review. Contribute to IT strategy, standards, documentation, and change control processes. Support continuous improvement and adoption of best-practice frameworks (ITIL, Prince2). Essential Skills & Experience Proven experience in cybersecurity engineering. Strong knowledge of enterprise and cloud platforms, particularly Microsoft 365 (Defender, Intune, IAM, Compliance). Demonstrable project management experience ideally (eg Prince2). Experience with compliance frameworks such as Cyber Essentials and audit processes. ITIL qualification or experience working within the ITIL framework. Excellent communication skills and ability to work collaboratively.

The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to 41,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer / or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to (url removed) or call Ruby on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Role: ICT Support Technician Location: Slough Salary: 28k - plus benefits Our client is looking for an IT professional who is hard working, trustworthy and has a passion for IT. Our client has goals to grow in the coming years so getting in now will give you a chance to grow with the company and be trained within. Job description The role will be based at a schools in Slough, England. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff members Setting up new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our Service desk A working knowledge of Windows server administration An understand of technologies - Experience with any of the following operating systems & software packages is advantageous. Windows 10/7, Microsoft Server 2012 R2/2016, Impero, Sophos, Office 365. And non-technically we're looking for Positive outlook and attitude when dealing with staff/students even in busy situations Previous experience working in the education sector is beneficial A great communicator Flexible approach A self-motivator A well organised person who can respond to shifting priorities and plan effectively Someone who can follow instructions and work alone when required Can do attitude Communicate at all levels due to the extensive liaison with all departments and senior staff INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Support Analyst Location: Maidstone Salary: 30,000 per annum About the Role: My client is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT systems. Ensure security and compliance standards are met. Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Benefits: Competitive salary of 30,000 per annum. Opportunity to work with a leading pharmaceutical company. Professional development and training opportunities. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Our client is seeking an IT Site Support Analyst to support their Commercial business unit within a dynamic trading environment. This role involves delivering front-line IT support across desktop infrastructure and business-critical applications, while working closely with commercial teams to ensure systems are optimised and aligned with business needs. Key Responsibilities: Provide desktop and application support to business users Support trading systems and associated applications Act as a liaison between IT teams and business stakeholders Support system upgrades, testing, and deployments Troubleshoot and resolve technical issues end-to-end Requirements: Experience in IT support Strong troubleshooting and analytical skills Experience with Microsoft Office and Windows environments Exposure to trading or enterprise applications (desirable) Strong communication skills with the ability to engage senior stakeholders This is an excellent opportunity to work within a high-performance trading environment. Contact me for more information

About the opportunity Netcom Training s government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . Upon successful completion of the course, participants are guaranteed an interview with one of our partner employers. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm What you ll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £34,194 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost Free government-funded course

Role: IT SUPPORT ENGINEER (ENGINEERING) Dept: MARITIME DIGITAL DELIVERY SERVICE, NAVY DIGITAL Project: NAVY DIGITAL HOSTING (DEPLOYED) DELIVERY TEAM Overview The goal of the Navy Digital Hosting (Deployed) NDH(D) service is to introduce a new, modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling the teams to focus upon their solutions and the Royal Navy to benefit from economies of scale. We are looking for a junior support engineer to enhance the delivery team's support for the initial deployment of the capability and assure its enduring support once delivered. This role will predominately be based onsite in Portsmouth at either HMNB Portsmouth or Portsdown Technology Park, therefore the incumbent must have a valid UK driving licence and the means to travel between to the two locations. Remote working may be available as the workload dictates. Key Responsibilities The role of the support engineer is to work direct to the In-Service lead, supporting both logistics and service management whilst maintaining a close link with the Technical Team in their delivery of the capability and the management of assets. The support engineer is to be self-managing to help deliver a high-quality service to support the delivery of the Royal Navy's vision, and their key responsibilities include the following: Support Ensuring the effective and efficient management and resolution of all Incident/Problem or Service Request tickets, including initial triage, resolution or allocation to other Resolvers (NDH(D) Technical team, OEMs, etc) as appropriate. Administering the Change Management process, ensuring all relevant documentation created, maintained and shared as required. Administering the movement of material around the UK and overseas as required. Operating and administering additional Service Management processes as required as the service matures. Deliver Engaging with supply stakeholders to ensure delivery and receipt of all hardware and consumables. Managing assets through initial tagging and recording in both internal and external asset management registers. Coordinating issues/receipts from internal storage to the Technical team for embodiment activity. Updating technical documentation as required. Supporting the delivery of face-to-face Maintainer and Administrator training on the NDH(D) capability. Analyse Monitoring service performance against SLA/OLA targets, including the analysis of Incident/Problem, Request and Change tickets and the creation of reports as required. Updating Maintenance Task Analysis with trend analysis on all hardware incidents. Skills, Qualifications and Experience Essential Comfortable using MS Office applications Able to analyse large datasets and identify key messages/trends for presentation Self-starter able to work with minimal supervision and independently Excellent inter-personal skills, comfortable interacting with stakeholders at all levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience on CIS/IT services within the Royal Navy / Royal Fleet Auxiliary. Working knowledge of the joint supply chain and transportation of classified material. Understanding of VMware vCenter administration (ideally 7.0 and later) Understanding of Dell server hardware and use of iDRAC. Experience in administration of Microsoft Windows 2019, Active Directory Desirable Qualifications Microsoft MCSA Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Field Service Technician - 6 months - Weybridge- Inside IR35 We are seeking a proactive and hands-on Field Service Technician to support IT operations within a fast-paced corporate environment. This role is critical in ensuring seamless day-to-day technology performance by maintaining, troubleshooting, and enhancing a wide range of IT hardware, software, network components, and collaboration technologies. Key Responsibilities: Provide onsite IT support for corporate office users, ensuring timely resolution of hardware, software, and connectivity issues. Install, configure, and maintain IT equipment including desktops, laptops, printers, mobile devices, network hardware, and AV systems. Troubleshoot system performance, connectivity problems, and device-level faults with a focus on minimising downtime. Perform system updates, backups, and scheduled preventive maintenance to improve reliability and reduce recurring incidents. Manage hardware asset inventory, including shipping, receiving, and tracking equipment across locations. Skills and Experience Required: Strong hands-on experience supporting end-user hardware such as desktops, laptops, mobile phones, tablets, printers, and AV equipment. Proficiency in troubleshooting Windows, macOS, iOS, Android, and common enterprise applications. Solid understanding of networking fundamentals, including connectivity troubleshooting and device configuration. Experience performing system updates, backups, preventive maintenance, and hardware repairs. Contract Details: Duration: 6 months contract Rate: £200 per day Working Model: ONSITE - Weybridge Role Type: Contract

This is a fantastic opportunity for an experienced IT Infrastructure Engineer to join a growing consultancy firm in the North London/Hertfordshire area - in a hybrid role that pays up to £65,000. Working across the entire IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. To be considered for this position, you will be happy to get involved in all aspects of 3 rd line BAU user & infrastructure support and project work. This role requires solid hands-on experience with: 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills Confident communicator at all levels Full Microsoft Certificates desirable Any experience with NinjaOne or a similar RMM would be beneficial but not essential. My client is an ambitious and growing consultancy going through continued expansion. If you are an experienced 3rd line IT Support Engineer or IT Infrastructure Engineer with a strong MSP background looking for a new challenge, please send me your CV immediately. Our client is offering a salary of up to £60,000.

1st Line IT Service Desk Engineer - Gloucester- Up to 28,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment. The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills: O365 support and administration Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience Outlook and email support Responding to requests for support by logging and categorising incidents Troubleshooting and resolving issues Ensuring users are kept up to date and that SLAs are met Building, installing and configuring hardware and software Working on an IT Service Desk as well as working on live infrastructure projects Benefits of the company/role include: Holiday allowance Company pension Profit share scheme Microsoft training courses and certifications Fantastic opportunties for career progression. Apply Below! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

CSS Recruitment are looking for an IT Support Officer in Rochford. This is a great role for someone who wants to be part of a motivated and dynamic forward-thinking IT team. If you enjoy problem solving and challenges and would like to learn new skills, this might be the role for you. The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT support. Knowledge of Microsoft technologies is required and ITIL would be advantageous. Please contact Emma at CSS for further details and to apply.

IT Service Capacity Manager Location : Basingstoke (At least 4 days onsite per week) Rate: 600 per day via umbrella Length: 6 months CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single UK National'. We are looking for an experienced Capacity Manager to join a support team based in BSN01 to ensure VMware based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding of VMware infrastructure Capacity and a proven ability to manage service teams and client expectations in a dynamic environment. Key Responsibilities Oversee end-to-end delivery of Capacity Management services across infrastructure, support functions and close collaboration with the customer. Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. Identify capacity risks, constraints, and performance bottlenecks before they impact services. Drive service improvement initiatives based on capacity data, customer feedback, and technology developments. Coordinate with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Your experience Strong experience managing Capacity Strong understanding of IT service management frameworks (ITIL v3 or v4 certification preferred). Experience with VMware infrastructure capacity Management. Excellent communication, stakeholder management, and conflict resolution skills. Strong analytical and problem-solving capabilities. Experience managing cross-functional teams in a complex technical environment.

IT Support Officer Location: Rochford, Essex (On-site) Job Type: Full-Time, Temporary (3 Month Contract) Market 36 Recruitment are currently recruiting for an IT Support Officer on behalf of our client within the public sector on a full-time temporary basis. This is a great opportunity to join a forward-thinking IT team, supporting the delivery of Digital, Data and Technology services while gaining exposure to modern cloud-based technologies. Main Purpose of the Role To provide first-line IT support as part of a busy Service Desk function, delivering high-quality technical assistance to users. You will support day-to-day IT operations, ensuring systems and equipment are maintained and issues are resolved efficiently. Roles & Responsibilities Provide first-line support through the IT Service Desk Deliver excellent customer service while resolving technical issues Support users with hardware, software, and system-related queries Assist with hardware commissioning and decommissioning Work closely with Technical Analysts to support wider IT operations Troubleshoot and resolve IT issues in a timely manner Support the delivery of Digital, Data and Technology services Additional Responsibilities Assist with general IT support tasks across the organisation Maintain accurate records of incidents and resolutions Continuously develop technical knowledge and skills Support the team with ongoing improvement of IT services Experience, Skills & Qualifications Previous experience in an IT support or Service Desk environment Strong customer service skills with a technical mindset Knowledge of Microsoft technologies (essential) Understanding of ITIL principles (advantageous) Strong problem-solving skills and ability to work under pressure Good communication skills and a proactive approach Working Pattern & Benefits Hours: 37 hours per week Benefits: Opportunity to work with modern cloud technologies, supportive team environment Salary: 15.99 per hour (PAYE) Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance and IT. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Our client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure, and well-supported. Job Summary The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving escalated technical issues, supporting complex infrastructure troubleshooting, and assisting with the maintenance and improvement of customer IT environments. You will work closely with Line 1 engineers, senior engineers, and customers to diagnose and resolve technical problems, implement changes, and ensure systems remain reliable, secure, and well-supported. The role also involves mentoring Line 1 engineers and contributing to the ongoing development of service desk processes and documentation. Key Responsibilities Service Desk Support Provide first-line technical support via phone, email, and ticketing systems Troubleshoot and resolve common IT issues including: Microsoft 365 user support (Outlook, Teams, SharePoint) Password resets and account management Basic Active Directory administration Endpoint and device support (Windows PCs, laptops, printers) Network connectivity issues (Wi-Fi, VPN/Internet access) Log, update, and manage tickets in the PSA system Escalate complex technical issues to senior engineers where appropriate Work within agreed service levels and ticket priority targets Customer Support Deliver professional and friendly support to end users Communicate clearly with both technical and non-technical users Keep customers informed of progress on incidents and service requests Maintain strong customer service standards and response times. System Administration & Monitoring Perform routine administrative tasks such as user onboarding/offboarding Monitor alerts generated from RMM systems Assist with patching and routine maintenance tasks under the guidance of senior engineers Support endpoint management and security tools Documentation & Process Maintain accurate ticket notes and documentation Follow internal processes including change management and security procedures Contribute to knowledge base documentation where applicable Required Skills & Experience Technical Skills Basic experience working in an IT support or helpdesk environment Familiarity with Microsoft technologies including: Windows 10/11 Microsoft 365 (Exchange, Teams, SharePoint) Active Directory / Entra ID Understanding of networking basics (IP addressing, DNS, Wi-Fi, VPN) Experience using service desk tools or ticketing systems Basic troubleshooting skills for hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote, and occasional customer site work depending on operational requirements. Occasional site visits may be required and will initially be supported by a senior engineer. Work may be performed from the office, remotely, or occasionally at customer premises Occasional travel may be required Some out-of-hours work may occur during maintenance or change windows. This will be agreed beforehand. Flexibility in working hours may be required in line with business needs Personal Attributes Strong customer service and communication skills Good problem-solving and troubleshooting ability Willingness to learn and develop technical skills Ability to work in a fast-paced support environment Organised and detail-oriented Team-focused with a proactive attitude

Sector: ICT | IT Support | Service Desk About the Role We're currently recruiting for multiple Graduate IT Service Desk Analysts/IT Support Engineers to support a growing portfolio of clients across the Belfast area.This is a fantastic opportunity for graduates or early-career IT professionals who already have around one year of hands-on Service Desk or IT Support experience and are ready to take the next step in a fast-paced, customer-focused environment.You'll be providing 1st line and 2nd line IT support, working across a range of technologies while gaining exposure to enterprise environments. What You'll Be Doing Providing 1st Line/Service Desk IT Support to end users Logging, triaging, and resolving incidents via ticketing systems Supporting Windows 10/11, Microsoft 365, Active Directory Troubleshooting hardware, software, and network issues Escalating complex issues to 2nd/3rd line where required Supporting users across multiple sites in the Belfast area Delivering a high standard of customer service and communication What We're Looking For IT/Computer Science/Cyber/Engineering graduate OR equivalent experience Around 12 months' experience in an IT Service Desk/ICT Support/Helpdesk role Strong understanding of: Windows OS Microsoft 365/Office 365 Active Directory (basic user admin) Password resets, hardware/software troubleshooting Full UK driving licence and access to a car (essential) Strong communication skills and a customer-first mindset Ability to manage multiple tickets and priorities What You'll Get Clear career progression into 2nd Line/Infrastructure/Cyber Exposure to multiple environments and technologies Ongoing training and certifications Competitive graduate-level salary Supportive team and excellent learning environment Opportunity to work with leading organisations across Northern Ireland Ideal For Candidates Searching: Graduate IT Jobs Belfast IT Service Desk Jobs NI ICT Support Belfast Junior IT Support Jobs IT Service Desk Analyst Helpdesk Jobs Northern Ireland Entry Level IT Jobs Belfast Apply Now If you're a graduate or early-career IT professional looking to build a long-term career in ICT/IT Support, we'd love to hear from you. Apply today to be considered for immediate interviews. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Azure Cloud Engineer Location: Birmingham (on-site, hybrid after probation) Salary: £75,000 - £85,000 Type: Permanent Benefits: Bonus Scheme, Private Health Care, Pensions & many more Exciting opportunity for a globally established business, with opportunities for professional growth and continuous learning. The successful candidate will help shape the Cloud (Azure) platform globally whilst supporting cloud modernisation and innovation. You will also be the subject matter expert, working across a fast-evolving group scaling through new acquisitions and technology growth General responsibilities: - Own Azure estate management, VDI delivery, and key migration/refactor projects across 2,000+ users Hands-on platform work including monitoring, access & service admin, IT support major project delivery including cloud migrations (incl. remote data centre decommissioning), environment modernisation and secure shared services Cross-region collaboration with remote teams including engineering, SOC and support functions Skills required: - . Solid Azure resource administration (build/config/support for live environments) . Virtual desktop infrastructure - VDI - design, config, deployment and management experience . Microsoft Entra or Azure AD admin and set-up . Service desk (ServiceNow or similar) ticket management in production environments . Security & governance exposure across Azure estates Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versatile IT Support Analyst to join their dedicated team. This is a fantastic opportunity for someone looking to take on a hands-on role within a supportive and progressive environment. This role is offered on a full time permanent basis, working Monday to Friday 8.45am - 5.15pm. Key Responsibilities As an IT Support Analyst, your daily responsibilities will include: Installation and maintenance of computer hardware, software, and peripherals Troubleshooting and resolving networking issues Managing system updates, data backups, and restores Ensuring all computer hardware is operating efficiently Verifying correct software licensing across all systems Maintaining functionality and updates of company websites Supporting and contributing to IT-related projects Skills & Experience Required for IT Support Analyst To be successful in this role, you will need: Proven experience in a similar IT or Network Engineering role Strong troubleshooting skills and technical knowledge Ability to work independently as well as part of a team Excellent communication and problem-solving abilities Benefits Package In return, you will receive a competitive salary of up to £35,000 and a comprehensive benefits package, including: 31 days holiday (including public holidays) Pension contribution Free on-site parking Employee rewards schemes Cash benefits linked to life cover Ongoing commitment to Learning and Development Attendance bonus Complimentary tea and coffee How to Apply Please submit your CV to be considered. Interviews will be scheduled as applications are reviewed. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying, your details will be registered with us, and your data may be added to our database in accordance with our Privacy Policy, which can be found on our website.

2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Service Desk Analyst (SC Cleared) - 6 Month Contract - Inside IR35 - Warrington Office Contract Type: 6-Month Contract (Inside IR35) Market Rates Location: Warrington Role Overview The IT Service Desk and Request Management Analyst will serve as the first point of contact for designated users, providing technical support across a range of IT systems, applications, and devices. This role requires strong analytical and troubleshooting skills to diagnose and resolve issues ranging from straightforward queries to more complex technical problems, ensuring minimal disruption to business operations. Key Responsibilities: Deliver IT support services on a rotational 24x7x365 shift basis, including weekends and night shifts Act as a single point of contact for all incoming queries via phone, chat, portal, alerts, and email Handle and resolve user-reported issues and system alerts promptly Manage and fulfil service requests (eg, software installations, access permissions, hardware/software setup) Log all incidents and service requests accurately within the designated ITSM tool and take ownership through to resolution Maintain clear and effective communication with users, providing regular status updates Create and maintain documentation and knowledge base articles to improve support efficiency Perform quality analysis tasks when required What You Will Ideally Bring: Must hold valid Security Clearance Proven experience in a fast-paced, client-facing IT support environment Strong troubleshooting skills across IT systems and end-user devices Excellent interpersonal and communication skills (verbal and written) Strong multitasking ability with good typing skills Knowledge of Microsoft 365 applications Familiarity with Active Directory, Entra ID, and user administration

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35) Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

1st Line IT Support Our client, a growing organisation operating across multiple business units, seeking a proactive and customer-focused 1st Line IT Support professional to join their Business Systems Support team. This role is central to ensuring the smooth operation of internal systems, providing first-line support, coordinating issue resolution, and supporting ongoing system improvements across the organisation. Key Responsibilities Respond to support requests via phone and email, logging and tracking incidents in the IT service system. Diagnose issues, provide solutions, or escalate to third-party vendors and internal teams as needed. Support desktop environments, business systems, and user account management (Active Directory, Microsoft 365). Assist with system installations, configurations, and onsite support where required. Help with user acceptance testing, troubleshooting, and process improvements. Maintain accurate records of IT assets, software licences, and documentation. Support training materials, system rollouts, integrations, and onboarding of new business units. Skills & Experience Previous experience in IT or service desk support (1+ years) Strong customer service skills with a user-focused approach Experience supporting Microsoft environments (e.g. Microsoft 365, Active Directory, Exchange, Intune) preferred Good understanding of PC, network environments, and common business applications Strong problem-solving and analytical skills Excellent communication skills, both written and verbal What s on Offer Profit sharing opportunities On-site parking Supportive team environment with development opportunities Interested? Please Click Apply Now! 1st Line IT Support

IT Service Delivery Manger 55,000 - 65,000 + 7,500 car allowance, up to 20% bons and extensive benefits Full Time / Permanent Hybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: Management of the IT Service Desk in alignment with ITIL principles. Configuration and deployment management for end user compute estate. Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT Supplier relationship management including SLA reviews, contract review, supplier processes and documentation. Tender and commercial Management including IT procurement and negotiations. To support the drive of Digital Transformation and AI adoption within the business Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures. To advise on the latest technologies and innovations that will enhance business IT systems Experience required: Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. Logical sound approach to IT Support and troubleshooting. Strong ability to develop customer relationships at all levels. Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management, Excellent understanding of Microsoft Office 365 and Microsoft Intune. Experience of Microsoft CoPilot and other AI tools. Previous experience leading a team of Service Desk Analysts including coaching and developing team members Previous hospitality, entertainment or retail sector experience is preferred. Contact: Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same? Want to work on crucial IT projects for an enterprise scale organisation? You will be the key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the East Midlands region and the surrounding areas. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of the benefits package. In the role you will take ownership of IT incident management and escalations, IT service delivery and crucial IT project delivery. Projects are varied including new site set ups, new technology installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support to all. As part of the position all training will be provided when appropriate, long term there is good opportunity for a dynamic candidate to see progression both within this department and across the IT department as a whole. The ideal candidate will have the following skills/experience: - At least 12 month's experience of IT support - Excellent user/customer engagement skill - Experience of supporting Microsoft packages - Knowledge of LAN/WAN and Active Directory - Previous project and project co-ordination experience would be very helpful - The ability to work well under pressure to strict deadlines - ITIL awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service delivery capability. This will give you the opportunity to build and grow both your technical skills but also stakeholder management and service delivery experience. If you feel you have the skills required, please apply as soon as possible as Big Red Recruitment are working on the opportunity exclusively and have interview slots available with our client!

Network Support Engineer £28,000 £34,000 + solid benefits Lancaster Hybrid Working The opportunity: This is a great opportunity to join an established, engineering-led MSP supporting a wide range of public sector networks across LAN, WAN and security environments. You ll be joining a collaborative operations team where you ll get exposure to real customer environments from day one. The business has a structured progression path in place, so whether you re coming in at graduate level or with some early support experience, there s a clear route to develop into a more technical, hands-on network engineer over time. Day to day You ll be supporting a range of customer networks, handling tickets and alerts, troubleshooting issues and working closely with senior engineers to resolve faults. A big part of the role is learning getting hands-on with networking fundamentals like routing, switching, wireless and firewalls, while building confidence working through real incidents. You ll also be involved in monitoring environments, carrying out health checks, supporting upgrades and gradually getting exposure to installs and project work as your experience grows. Who we are looking for This would suit someone early in their career who has a genuine interest in networking and wants to build solid technical foundations. You might be a graduate of computer networks, someone coming from a helpdesk or IT support background, or already working in a 1st line networking role. What matters most is your attitude someone who enjoys problem solving, wants to understand how things work, and is keen to develop. Any exposure to networking fundamentals like IP addressing, VLANs, routing or firewalls would be useful, but not essential. The Next Steps If this sounds like the kind of environment you d like to develop your career in, get in touch with Joe White at CRG TEC to find out more and apply.

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.

Do you enjoy solving complex IT challenges across both user support and infrastructure? Are you someone who thrives in a hands-on environment, keeping systems running smoothly while driving improvements? Looking for a role where you can make a real impact across a multi-site business? We re partnering with a well-established, fast-paced organisation to hire a Senior IT Support Engineer into their infrastructure team. This is a broad, hands-on role supporting both end users and core systems, with the opportunity to get involved in projects and continuous improvement across the IT function. The Company This is a growing, multi-site organisation operating within a fast-moving environment, where IT plays a critical role in keeping operations running efficiently. They combine a collaborative team culture with a practical, hands-on approach, offering the opportunity to work across a wide range of technologies and systems. The environment is varied, with exposure to office, production, and warehouse settings, supporting circa 400 users across multiple locations. The Opportunity As a Senior IT Support Engineer , you ll operate across 1st - 3rd line support, taking ownership of both user issues and infrastructure performance. You ll be responsible for maintaining system uptime, supporting users directly, and contributing to technical projects such as cloud migrations and system upgrades. This role suits someone proactive and solutions-focused, who enjoys working closely with users while also improving systems and processes behind the scenes. Key Responsibilities Provide 1st - 3rd line support across users, systems, and infrastructure. Maintain and monitor server environments, backups, and system performance. Administer Active Directory, including Group Policy and user management. Support and manage virtualised environments (Hyper-V). Maintain network infrastructure (switches, WiFi, firewalls). Troubleshoot and resolve technical issues across hardware and software. Support IT projects (e.g. cloud migrations, VoIP to MS Teams). Ensure systems comply with IT policies, security, and best practices. Create and maintain technical documentation. Identify areas for improvement and proactively enhance systems and processes. Requirements: Strong experience across Microsoft technologies (O365, SharePoint, Active Directory). Solid understanding of Group Policy and server administration. Experience with virtualisation (Hyper-V) and networking (Meraki preferred). Exposure to firewalls (Checkpoint ideal). Experience operating across 1st - 3rd line support. Comfortable working in a hands-on, deskside support environment. Experience supporting multi-site environments is beneficial. Exposure to production, warehouse, or manufacturing environments is advantageous. Strong problem-solving skills with high attention to detail. Confident communicator, able to engage with stakeholders at all levels. Proactive mindset with a focus on continuous improvement. Interested? Apply now or get in touch directly to find out more The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

IT SYSTEMS ENGINEER / CYBER ENGINEER / IT SUPPORT ENGINEER - AZURE, SERVERS, OFFICE 365 Bristol - Hybrid 3 days per week onsite ARCA Resourcing is excited to be recruiting for an IT Systems Engineer on behalf of an innovative and rapidly growing engineering company that is revolutionising the automotive and motorsport simulator industry. With cutting-edge technology and a commitment to excellence, our client delivers state-of-the-art motion simulation solutions to high-profile customers in motorsport and vehicle development. IT SYSTEMS ENGINEER / CYBER ENGINEER / IT SUPPORT ENGINEER - AZURE, SERVERS, OFFICE 365 Our client is seeking an experienced and motivated IT Systems Engineer to support the development, deployment and monitoring of advanced motion generation technology used by industry-leading customers worldwide. This is a highly collaborative role, working across engineering, software, and production teams to build robust IT systems while enhancing security, reliability and pace of development. This position offers the opportunity to work at the forefront of real-time simulation technology in a fast-moving, innovation-driven environment. Key Responsibilities: Specify, source and manage specialist IT hardware for applications including: Real-time simulation hardware Edge computing hardware Compute resources Servers Improve quality and reliability across existing specialist IT systems, including: Pipeline build agents Hardware-in-the-loop testing systems Simulation compute resources Manage network configurations to ensure secure and reliable performance of: Image generator graphics PCs Database and deployment services Package repositories Collaborate with IT suppliers to design and implement secure IT systems across multiple sites Support and integrate modern software platforms to enable fast and robust software development and deployment Manage software licensing Work directly with customers to integrate motion generation systems and associated IT hardware safely and efficiently on site Essential Skills & Experience: Strong sense of ownership and enthusiasm for delivering high-quality systems Proven experience managing IT infrastructure in complex technical environments Solid understanding of network security and edge device management Servers Azure DevOps Experience with Microsoft services including Office 365, Azure Portal and Azure Active Directory Experience with continuous integration and deployment platforms Desirable: Linux Jira Docker This is an excellent opportunity for an IT professional who thrives in technically demanding environments and enjoys working at the intersection of hardware, software and advanced engineering systems. To apply, please click the link for immediate consideration

IT Support / Infrastructure Engineer 33,000 + 5k on call bonus + Training + Progression + Great Benefits Liverpool, Merseyside (Commutable from: Birkenhead, ST Helens, Warrington, Ellesmere port, Skelmersdale) Are you a support engineer, with a background in IT / Infrastructure / CCTV, looking to join a leading company, where you will enjoy a varied and technical role with specialist training and progression? This is a fantastic opportunity to join an established business, where you will work with a specialist team of support engineers and play a crucial role within the organisation. The company are a leading operations business, working with companies across the world to offer innovative solutions. Due to growth, they are looking to add a workshop team leader to their growing team. In this role you will offer onsite / remote technical IT support but will also be involved with the companies CCTV systems and network infrastructure. The Role: Support / Infrastructure Engineer Onsite and remote IT support Maintain and improve network infrastructure Training on CCTV systems The Person: IT support background Experience with IT infrastructure Knowledge of CCTV systems desirable Full Uk driving license Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

The Project. Our client is undergoing a significant Digital Transformation and has a 5 month project for a Google Workspace Administrator with active SC Clearance. Reporting into the Cloud Operations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the client estate totalling 13,000 accounts. Responsibilities: You will act as a primary escalation point for the service desk, as a Google liaison, and help the department to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are; securely configured updated accordingly well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services Maintain and build the relationship with Google and our Google Partner Develop an effective partnership and act as an ambassador for Google Workspace, challenging the departments and users where appropriate Support business change activities, focussing on technology impacts. Manage and triage incoming tickets for the Google team Provide Project Management for the various in-flight projects that involve the Google team Stay up to date with changes to Google Workspace, Google Cloud, and other products Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners Promote the service desk as the go to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles. Skills Required: Experience in working as third line support in a busy IT support function Proven background in delivery of complex projects from ideation to implementation Experience in data migrations and migration tools Deep understanding of messaging protocols and email security Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience in managing a large Google Workspace domain including third party tools Experience with running multiple (dozens) of projects simultaneously Experience with managing multiple DNS zone files Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-ST Experience with, and confident in dealing with, senior stakeholders and VIPs. Please note this is hybrid role (1 to 2 days onsite per week) and can be based from one of the following hubs: Manchester, Bristol or London. Candidates must either hold active SC Clearance or be willing to undergo. This role has been been determined as falling inside IR35.

Title: Workspace Administrator Location: Bristol, UK With Hybrid (1 OR 2 Days a Week Onsite) Pay Rate: Depends on Experience Type & Duration: Contract Job Description: Purpose: The role is part of the Client Digital Enterprise Services team which provides, maintains, and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Client estate. Our user base includes other Public Sector Clients. Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Clients Administration Workspace Team What you'll do You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM. Main Responsibilities Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Person specification It's essential that you have: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. It's desirable that you have: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Technical skills We'll assess you against these technical skills during the selection process: Troubleshooting & Investigation GAM Commands Google Drive Google Workspace Administration

WA Consultants is currently recruiting for an Application Operations Engineer for an initial 12-month contract. The successful candidate will support a Government client based in Bristol with a large digital transformation programme. The successful candidate will be responsible for the following: Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Essential skills: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. Desirable skills: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Please note, this role has been deemed by our client to fall inside of IR35. This will be a hybrid working position with the expectation of 1-2 site visits per week. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We are currently recruiting for an experienced Google Workspace to work a contract until the end of September this year for our client 1-2 days per week on-site in either Manchester, Bristol, or London. Job description Reporting into the Cloud Operations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the organisation totalling 13,000 accounts. You will act as a primary escalation point for the service desk, as a Google liaison, and help the organisation to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are; Securely configured Updated accordingly Well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Main Responsibilities Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services Maintain and build the relationship with Google and our Google Partner Develop an effective partnership and act as an ambassador for Google Workspace, challenging the organisation and users where appropriate Support business change activities, focussing on technology impacts. Manage and triage incoming tickets for the Google team Provide Project Management for the various in-flight projects that involve the Google team Stay up to date with changes to Google Workspace, Google Cloud, and other products Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners Promote the service desk as the go to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data and email into and out of Google Workspace Work with the Security team, Freedom of Information and Subject Access Request team to provide relevant support Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles. It's essential that you have: Experience in working as third line support in a busy IT support function Experience in the delivery of complex projects from ideation to implementation Experience in data migrations and migration tools Deep understanding of messaging protocols and email security Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience in managing a large Google Workspace domain including third party tools Experience with working as a business analyst to gather requirements and success criteria for project work Experience with running multiple (dozens) of projects simultaneously Experience with managing multiple DNS zone files Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-STS Experience with, and confident in dealing with, senior stakeholders and VIPs. It's desirable that you have: Understanding of legislation pertaining to public sector data and IT security Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience with Asana and Jira Experience in document management systems. Technical skills Google Workspace Troubleshooting Investigation Email Security Best Practices Application Integration Google Workspace Admin console GAM Commands Implementing Google Best Practices If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Our client within the Public Sector seeks a Proven SC Cleared Google Workspace Specialist to work as the primary escalation point for the service desk, liaising with Google to optimise the use of Google Workspace and cloud tools. Ensure environments are secure, updated, and well-maintained, acting as the SME for Google applications and third-party tools like AODocs. Key Responsibilities: Support user needs and drive continuous improvement Manage relationships with Google and partners Lead Google Workspace projects and initiatives Triage and resolve escalations Stay current with Google product updates Collaborate with teams on data migration, security, and compliance Develop documentation and training materials Requirements: Experience in third-line IT support and complex project delivery Data migration expertise Knowledge of messaging protocols and email security Proficiency with GAM, Google Workspace, and SaaS platforms (Google, Office 365) Please note that active SC Clearance is required for this role.

1st Line Support Agent / IT Help Desk / Service Desk Analyst Birmingham £16.02 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you'll join an energetic and supportive IT Service Desk team that's big on training and internal progression. As a 1st Line Support Agent / IT Support Technician , you'll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment . This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support , with clear progression into 2nd Line Support . What You'll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You'll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between 7:00 AM and 1:00 AM, 365 days a year Why You'll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don't stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on and secure your place in a growing IT team!