Customs Executive (Road Freight)

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• Ligentia
• Leeds,United Kingdom
• Full time
• Service Delivery

Join Ligentia!

As a Customs Executive (Road), you will play a vital role in our Central Customs Team. Reporting to the Senior Customs Executive, you will focus primarily on Road Freight Customs Entries - ensuring seamless clearances, resolving complex compliance queries, and managing duty/VAT reclaims, all while keeping strict adherence to customer SLAs and regulatory standards.

Your Role:

• Process accurate import customs declarations within agreed SLAs, managing road freight entries in line with HMRC and customer requirements.
• Support GVMS, inventory-linked border processes, and manage movements using CargoWise, Descartes Pentant, Destin8, and CNS.
• Oversee and discharge T1 transit movements (NCTS, Common Transit procedures, and MOTIS operations).
• Validate commercial invoices and supporting documents, calculate customs duty/VAT, raise customer invoices, and complete post-entry amendments or reclaims.
• Support commodity code classifications, answer customer and internal queries promptly, build strong relationships across carriers and teams, and drive continuous improvement within the team.

What You'll Need:

Essential

• Hands-on experience processing customs declarations in a freight forwarding, logistics, or customs environment.
• Solid knowledge of UK import customs procedures, documentation, and GVMS.
• Experience with NCTS, Common Transit procedures, and MOTIS operations.
• Hands-on experience using CargoWise (or similar customs/freight management software).
• Strong understanding of customs duty, VAT, and commodity classification principles.
• Excellent organisational skills, keen attention to detail, and top-tier customer service skills.

Desirable

• Specialised road freight customs experience highly preferred.
• Professional customs qualification (e. g. BIFA or UK Customs Academy).

Why Ligentia? Why now?

Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.

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